UX
Deep Dive into the UX Field
There is a growing number of uses for user experience (UX) design, as well as a growing alphabet of UX-related careers; this series will offer some insight into the field by speaking with UX experts in government.
User Experience
User experience involves every interaction a user has with an agency.
More News and Events on User Experience
446 posts
User Experience
UX Documentation: Convince Them the Problem Is Real
If you want to make worthwhile investments in the way you interact with customers, think UX. Here are some ways to communicate user experience to key stakeholders and gain support for UX improvement projects.
How does content strategy mesh with business, user experience (UX), and a marketing strategy?
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2019
SUCCESS STORY: The U.S. Web Design System 2.0 from GSA
Code.gov breaks down the latest USWDS 2.0 release with highlights of the most important features that will help teams build better websites for the American public. — via Code.gov
An overview of how your agency can participate in this year’s VSFS program.
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2019
Human-centered design for IT centralization
Are you working on an IT centralization project? Here is why taking the time to prioritize users is important and will result in services that work better for the people you serve. — via 18F
Sponsored by the User Experience Community of Practice (UX CoP) and DigitalGov, this event is an opportunity to share experiences and lessons learned in UX and network with other UX practitioners from across the government.
2019
Journey Maps as Communication Tools
The team at Office of Natural Resources Revenue wrote about how they use journey mapping to help teams look at their agency’s processes in a more comprehensive way. — via Office of Natural Resources Revenue
Join us for an overview of the DHA Usability Lab, and the resources they provide to improve customer experience.
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2019
We have a lot of forms in government, and many of them would benefit from better design. In this talk, Caroline Jarrett will explore a curriculum she’s working on about how to design forms.
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2019
Introducing USWDS 2.0
Today’s update introduces a powerful toolkit of new features to help make creating useful, consistent digital services faster, simpler, and more fun.
How should designers collect data and how can they use that data to inform their work? Dalia El-Shimy, UX Research Lead at Shopify’s Montreal Office, will share how her team uses mixed methods research in support of its design decisions.
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2019
An introduction to usability testing, why it’s important, and how to talk about things that aren’t required to do a usability test. — via 18F
Collaborating for Better Design, Technology, and User Experience
Overview of initiatives across Federal government that focus on IT design, development and accessibility.
The U.S. Web Design System team will show you how to get started with USWDS 2.0: how to set up your project colors, fonts, and more.
2018
The federal Plain Language community is holding their first all-day summit in Washington D.C., and you’re invited!
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2018
Experiments in Tweaking Agile for UX
Designers at the Federal Reserve Board share how they adjusted the agile process to work better for their team.
Introducing Accessibility for Teams
A quick-start guide for embedding accessibility and inclusive design into a team’s workflow.
Join us for a 90-minute demonstration and talk with Steve Krug, where he will share how you can get started making usability fixes, no matter what your full-time job is.
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2018
New USAGov Program Aims to Help Agencies Market Within the Federal Government
The Outreach and Marketing team from USAGov helps agencies amplify their key messages through a variety of channels.
