Gettin’ Giphy With It: NARA Shares Online Library of Animated Gifs
Have you looked in vain for quality animated GIFs from a reputable source? Come on over to the new Giphy channel from the National Archives and Records Administration.
Terms of Service
Agreements negotiated between the federal government and vendors who offer digital tools and services.
Social media is a key way that federal agencies engage with their customers and accomplish their mission. However, there are risks and legal implications associated with these tools. Be sure to coordinate with your Office of General Counsel before signing any terms of service or end-user license agreements.
Related Policy
M-13-10, Antideficiency Act Implications of Certain Online Terms of Service Agreements (April 4, 2013) (PDF, 1.11 MB, 17 Pages)
Resources on Terms of Service
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Federal-Compatible Terms of Service Agreements
Agreements negotiated between the federal government and vendors who offer digital tools and services.
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Guidance for Social Media Providers
GSA welcomes interest from providers that want to offer, for the federal government’s consideration, social media products that are free of charge. If you are such a provider, please email GSA and include the following information: Explanation of the
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Negotiated Terms of Service Agreements
The list of free tools that have federal-compatible terms of service agreements.
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Agency Points of Contact for Federal Compatible Terms of Service Agreements
The list of cabinet and non-cabinet agency points of contact for the federal-compatible Terms of Service agreements.
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Terms of Service news
New U.S. Digital Registry Authenticates Official Public Service Accounts
Whether for voter registration, health services or questions about taxes, trusting what and who you engage with online is critical. We’d like to introduce to you a new API-generating repository for official third-party sites, social media platforms and mobile apps in the United States federal government that can help you
DigitalGov’s 2015 Year in Review
As we look ahead to 2016, we wanted to take a minute to look at our most popular content in 2015 and reflect on our second year. This was a big year for DigitalGov as we saw our session traffic nearly double and our weekly and daily email subscribers increase by 15%. DigitalGov was also
OCSIT’s 2015 Customer Survey—What We Learned
Three years ago, GSA’s Office of Citizen Services and Innovative Technologies (OCSIT) set out to design a system to consistently measure customer satisfaction across our office. We were inspired by the Digital Government Strategy, which tasks agencies to adopt a customer-centric approach to service delivery.
Trends on Tuesday: How Much Does It Cost to Go Mobile?
A penny saved is a penny earned. But spending your pennies on mobile development is necessary to meet 21st century needs.
Resources on Terms of Service
-
Federal-Compatible Terms of Service Agreements
Agreements negotiated between the federal government and vendors who offer digital tools and services.
-
Guidance for Social Media Providers
GSA welcomes interest from providers that want to offer, for the federal government’s consideration, social media products that are free of charge. If you are such a provider, please email GSA and include the following information: Explanation of the
-
Negotiated Terms of Service Agreements
The list of free tools that have federal-compatible terms of service agreements.
-
Agency Points of Contact for Federal Compatible Terms of Service Agreements
The list of cabinet and non-cabinet agency points of contact for the federal-compatible Terms of Service agreements.
More News and Events on Terms of Service
25 posts
Gettin’ Giphy With It: NARA Shares Online Library of Animated Gifs
Have you looked in vain for quality animated GIFs from a reputable source? Come on over to the new Giphy channel from the National Archives and Records Administration.
New U.S. Digital Registry Authenticates Official Public Service Accounts
Whether for voter registration, health services or questions about taxes, trusting what and who you engage with online is critical. We’d like to introduce to you a new API-generating repository for official third-party sites, social media platforms and mobile apps in the United States federal government that can help you
DigitalGov’s 2015 Year in Review
As we look ahead to 2016, we wanted to take a minute to look at our most popular content in 2015 and reflect on our second year. This was a big year for DigitalGov as we saw our session traffic nearly double and our weekly and daily email subscribers increase by 15%. DigitalGov was also
OCSIT’s 2015 Customer Survey—What We Learned
Three years ago, GSA’s Office of Citizen Services and Innovative Technologies (OCSIT) set out to design a system to consistently measure customer satisfaction across our office. We were inspired by the Digital Government Strategy, which tasks agencies to adopt a customer-centric approach to service delivery.
Trends on Tuesday: How Much Does It Cost to Go Mobile?
A penny saved is a penny earned. But spending your pennies on mobile development is necessary to meet 21st century needs.
Negotiating a Mobile Terms of Service Agreement
In our personal lives, most of us barely pay attention to Terms of Service (TOS) agreements. But in our professional lives, as federal employees, mindlessly clicking through a TOS is not an option. The DigitalGov article Getting to Yes: Working with Vendors to Secure Terms of Service and Federal Friendly Pricing explored the legal dilemmas
Facts on the Federal-Compatible Terms of Service Agreement for Yelp
We’ve been excited to see the outpouring of interest this week in response to Yelp’s decision to amend their terms of service for official government use, a clear message that citizens want more ways to ensure their voices are heard by the public programs that serve them. Yelp is just one of dozens of platforms
Five-Star Customer Experience in Public Service with Yelp
Adding customer satisfaction ratings and reviews to public services just got easier now that Yelp offers a terms of service for official government use. Yelp, a Web and mobile-based user review platform, hosts insights from “real people
Picking Up the “Slack” for Team Communication
You have a question about a project. You ping a coworker, who texts another colleague, who emails a listserv and receives 3 responses. And the problem is: where will your supervisor find the answer next month, when someone else asks the same question? Corralling
Is It Time to Try Medium? New Federal-Friendly Terms of Service
What is Medium? Good question. Is it a publishing platform, a social network, a distribution channel, a 21st century version of the op-ed page, or something else? With a continuously evolving feature-set, Medium defies simple classification. Perhaps it is best to think about Medium in terms of what you can accomplish with it. With a
Engaging Audiences Through Quora
There’s no doubt that traditional social media sites like Facebook and Twitter have transformed how we communicate with stakeholders. Quora is another tool for agencies seeking to engage highly-educated thought leaders and influencers, policy makers, entrepreneurs, scientists, engineers and journalists worldwide. The brainchild of two former Facebook employees with the backing of Wikipedia’s founder, Quora aims to
#SocialGov Round Up 2015
The SocialGov Community is coming up on three years of hard work and pushing the boundaries on using social tools across the federal government. I’d like to start this round up by taking a look at the event we hosted last year, State of the #SocialGov 2014: 2 Years of Smashing Silos + Elevating Citizen
The API Briefing: Building Apps with APIs Using If This Then That
In my last posting, I argued that federal agencies should consider microservices architecture when releasing APIs. This is because allowing users to combine single-purpose apps together in unique ways helps people build personalized apps such as a driving map to local farmers markets. When given the opportunity, users will surprise you with the innovative creations
8 New Federal-Friendly Apps and Services
Tackling technology tasks just got easier. Recently, federal agencies negotiated eight new Terms of Service (TOS) Agreements for free apps and services. DigitalGov has an extensive list of federal-friendly TOS agreements for free products, and the list is updated as new TOS agreements are created. Cyfe Cyfe, a business dashboard app, helps users monitor diverse data
Getting to Yes: Working with Vendors to Secure Terms of Service and Federal-Friendly Pricing
The federal government is one of the largest consumers of products and services in the United States. Yet, many agencies face tight budgets and firm guidelines that restrict the parameters under which agencies can use a product or service to complete projects.
New NHTSA App Uses Yelp API
The U.S. Department of Transportation and the National Highway Traffic Safety Administration (NHTSA) recently unveiled a new mobile app to help people who have been drinking get a safe ride home. The ‘SaferRide’ mobile app, gives holiday revelers an easy way to find a ride home when they’ve had too much to drink instead of getting
SaferRide App Could Save Your Life
One death every 52 minutes. That’s how frequently someone died in crashes involving a drunk driver in the U.S. in 2013—10,076 deaths in total. While that number represents a 2.5% reduction in deaths from the previous year, the National Highway Traffic Safety Administration (NHTSA) is offering a new mobile app—called SaferRide—to
Stacking Up the Benefits of Openness
Open government, open source, openness. These words are often used in talking about open data, but we sometimes forget that the root of all of this is an open community. Individuals working together to release government data and put it to use to help their neighbors and reach new personal goals. This sense of community
What Is a “Terms of Service” and How Do I Get One?
Imagine this: You just found a great online tool that can help you do your federal job 100% better. You’re all ready to download it and start conquering the world when someone asks, “Have you checked the Terms of Service?” You’re not sure what they’re
Crowdhall, Tint Now Available for Federal Use
It’s been a busy few months negotiating Terms of Service on behalf of the federal government, and we’re happy to announce CrowdHall and Tint are now available and that the Tumblr agreement has been updated for the first time in almost 2 years.CrowdHall logo
