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Guidance on building better digital services in government
Find out how to incorporate diversity, equity, inclusion, and accessibility (DEIA) into digital experiences.
When digital experiences are designed to be inclusive, they are accessible to all — people with diverse abilities, people who speak different languages, and people from diverse cultural, ethnic, and economic backgrounds. Inclusion creates a better user experience for everyone. When we consider inclusion from the start of designing digital experiences, we create a wider impact for the products and services we design.
Learn how designers in the federal government leverage design methods to build a foundation for improved customer experiences for all people.
See the U.S. Web Design System’s research report and learn how findings lead to library of guidance and examples focused on key digital interactions that foster effective, inclusive, and equitable digital experiences.
Learn how to respectfully use someone’s pronouns.
A quick-start guide for embedding accessibility and inclusive design practices into your team’s workflow.
Use these strategies and actions to meet your diversity, equity, and inclusion goals.
On April 8, Attorney General Merrick B. Garland signed a final rule under Title II of the Americans with Disabilities Act (ADA) to ensure the accessibility of web content and mobile applications for people with disabilities. This final rule clarifies the obligations of state and local governments to make their websites and mobile applications accessible. Learn more about this rule and why the Attorney General believes it will “break down barriers that have kept people with disabilities from fully participating in American Life.” — via Department of Justice
An inclusive culture contributes to a sense of belonging, promotes a healthier and more empowering workplace, respects differences, and optimizes for equal opportunities.
Establishes new standards for AI safety and security, protects Americans’ privacy, advances equity and civil rights, stands up for consumers and workers, promotes innovation and competition, advances American leadership around the world, and more.
Summarizes the eight sections of the Executive Order: New Standards for AI Safety and Security; Protecting Americans’ Privacy; Advancing Equity and Civil Rights; Standing Up for Consumers, Patients, and Students; Supporting Workers; Promoting Innovation and Competition; Advancing American Leadership Abroad; and Ensuring Responsible and Effective Government Use of AI.
This case study describes how two civic designers at different agencies embed equity in civic design to transform federal customer experience.
An overview of how to design and deliver accessible digital products and services in the federal government
A deeper look at accessibility: what to do, how to do it, and why it matters.
18 posts
On April 8, Attorney General Merrick B. Garland signed a final rule under Title II of the Americans with Disabilities Act (ADA) to ensure the accessibility of web content and mobile applications for people with disabilities. This final rule clarifies the obligations of state and local governments to make their websites and mobile applications accessible. Learn more about this rule and why the Attorney General believes it will “break down barriers that have kept people with disabilities from fully participating in American Life.” — via Department of Justice
Digital.gov
An official website of the U.S. General Services Administration
