Accessibility

Usability Design for Kids: Things Federal Workers Should Know

I used to teach 8th grade science in inner city Denver in the 1990s. After that, I supported special education students and their teachers in North Carolina. Around that time (mid-late 1990s), the Internet wasn’t really designed for kids –most of the electronic materials I

Justin Dopke

Mar 24, 2015

GoodGovUX Addresses UX of IT Contracts

How do you define user experience (UX)? That was the question posed to more than 100 people at the GoodGovUX event at the Artisphere in Arlington, Virginia, on February 24th. Attendees learned how government can improve the user experience of digital products, from

Jordan Higgins

Mar 13, 2015

Accessibility Is (Not) Scary

The word accessibility breeds misconceptions. Why? Because accessibility is something that scares you. Accessibility is hard. Accessibility needs people with specialized expertise. Accessibility problems often depend on the context of the website or Web application in question. Accessibility takes time. Accessibility is a legal mandate. Accessibility is a moral obligation. These statements are both true

David A. Kennedy

Feb 20, 2015

6 Digital Media Trends for 2015: You Can Make Them Accessible!

Resolutions and predictions abound this time of year. If you’ve already lost the fight to finally give up sardine ice cream, you can always resolve to maintain or improve your digital media accessibility. Some people say that accessibility and Section 508 compliance squashes

Angela Hooker

Jan 28, 2015

When the Americans with Disabilities Act (ADA) was passed in 1990, there was no Facebook, Twitter, or LinkedIn. Since then, the number of social media channels, and their use for communication among all demographics, has grown exponentially. Unfortunately, however, despite newer ways to reach individuals living with disabilities, many individuals in this community face challenges

Deb LeBel

Jan 02, 2015

Crowdsourcing for Accessibility

While we’re anticipating the Section 508 refresh, many government digital media teams are facing the task of incorporating WCAG 2.0 standards (Web Content Accessibility Guidelines) in their projects despite having limited staff resources and budget constraints. We can use creative solutions, such as crowdsourcing, to overcome those challenges and make our works accessible. Our teams

Angela Hooker

Dec 29, 2014

Results: 2014 Federal User Experience Survey

The Federal User Experience (UX) Survey helpsus to learn how we can best improve the effectiveness, ease-of-use, and value of federal digital systems by connecting their teams to their customers.

Jonathan Rubin

Nov 21, 2014

User Experience Impossible: The Line Between Accessibility and Usability

Bob goes to a popular federal government site, using his assistive technology, and starts reading a teaser for an article. Just below the teaser, there’s an embedded video on the page. He presses the tab key, trying to navigate to a link for the full article, but suddenly he’s trapped—he can’t tab past the video.

Angela Hooker

Nov 17, 2014

Celebrate the Americans with Disabilities Act and Section 508

Happy anniversary, baby! Seventies pop songs aside, July 26, 2014, was the 24th anniversary of the Americans with Disabilities Act (ADA), and on August 7 of this year, Section 508 of the Rehabilitation Act of 1973, as amended in 1998, will have its 16th anniversary. Sometimes these two laws are mistaken one for the other,

Angela Hooker

Aug 07, 2014

508 Accessible Videos—Why (and How) to Make Them

Making Web content and video accessible to people with disabilities is the law. Ensuring a video is accessible requires planning. Taking steps from day one will save you time and money. To verify that a video is accessible you’d need to incorporate three elements: Captioning Audio descriptions An Accessible video player Why Accessibility Matters Many government

Jonathan Rubin

Ryan Leisinger

Gary Morin

Jun 30, 2014

508 Accessible Videos – Use a 508-Compliant Video Player

When you watch a video on your computer, the window that displays your video is called a “video player.” It usually has start, pause, and other buttons. You might not be aware that you’re using a player at all—you just watch your video. A fully-accessible video player (e.g. Section 508-compliant)

Jonathan Rubin

Ryan Leisinger

Gary Morin

Jun 30, 2014

508 Accessible Videos – How to Make Audio Descriptions

What are Audio Descriptions? Audio Description, also called descriptive video or video description, is an additional audio track that describes and gives context for essential visual information. Audio Description makes videos and multimedia accessible to people who have “low vision” (very poor vision), or who are blind, by capturing what

Jonathan Rubin

Ryan Leisinger

Gary Morin

Jun 30, 2014

508 Accessible Videos – How to Caption Videos

What are Captions? In a video, captions collect all audio information and describe them using text. They include not only spoken content but also non-speech information such as sound effects, music, laughter, and speaker identification and location (for example, audio spoken off-screen). Captions appear transposed over the visual elements in

Ryan Leisinger

Gary Morin

Jonathan Rubin

Jun 30, 2014

The more public information is digitized, the more it lands on or sprouts from social media channels. This is why there needs to be a greater level of awareness and consideration for those who can benefit most from that information—people with disabilities, since they have the least access to it.

Victoria Bitzer-Wales

Jun 30, 2014

The Federal #SocialGov Community, a collective of almost 700 digital engagement managers from more than 120 government agencies, marked the 2nd anniversary of our program by releasing a suite of new collaborative services to help us better work together and with partners in

Justin Herman

Jun 30, 2014

On Thursday, July 17, the FCC’s Accessibility and Innovation Initiative will host a public event called “Accessing Social Media.” The purpose is to promote collaborative, cross-sector problem-solving on how to produce and consume accessible social media, considering authoring tools, client apps, and best practices for various

Jamal Mazrui

May 08, 2014

Create Section 508-Compliant Videos on Your Government Websites

It is undeniable the reach of online video into our modern lives. From cats in shark costumes riding on Roombas to the 2.1 million people live streaming the 2012 Super Bowl. Online video inspires us with TED talks and allows us to feel the rush of Felix Baumgartner jumping from space. With online video so

Ryan Leisinger

Nov 21, 2013

Federal Contact Center Regulations & Directives

Contact centers operated and managed by federal agencies have to follow certain laws, regulations, policies, and other directives. Unless specifically noted, contact centers operated and managed by states or local governments do not have to comply with these same requirements. Access for People with Disabilities (Section 508) Federal contact centers must comply with Section 508

Tonya Beres

Oct 28, 2013

Best Week Ever in #SocialGov: 2

(This is the second installment of an ongoing series charting the programs, events and people that make the emerging field of social media and data in government From where I sit, I think we just had a great week in #socialgov. From a sold-out international forum that demonstrated how we can use free tools to

Justin Herman

Sep 30, 2013

Looking at User Experience through Two Lenses

Usability and accessibility are slightly different lenses to assess user experience. It is possible to be strong in one area and weak in the other. Using either approach alone could result in an inaccurate view of your site’s user experience. Evaluating your website with both usability and accessibility in mind gives all users the best

Katie Messner

Aug 30, 2013

More News and Events on Accessibility