User Centered Design

News and Events on User Centered Design

45 posts

USWDS

USWDS Monthly Call - January 2021

Learn how journey maps and service blueprints help teams better understand how people really use our sites and services to do what they need to do.

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Hosted by Digital.gov and the U.S. Web Design System

Posts by Dan Williams Posts by Norah Maki

Jan 21, 2021 2021

USWDS

USWDS Monthly Call - December 2020

Join the U.S. Web Design System team as we look at what’s in our latest release: USWDS 2.10.0!

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Hosted by Digital.gov and the USWDS

Posts by Dan Williams

Dec 17, 2020 2020

USWDS

USWDS Monthly Call - November 2020

Join U.S. Web Design System Product Lead, Dan Williams, to hear about what’s next for the design system as we come to the end of 2020.

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Hosted by Digital.gov and the U.S. Web Design System

Posts by Dan Williams

Nov 19, 2020 2020

Federal Crowdsourcing

Federal Crowdsourcing Webinar Series, Episode 14: Putting Open Data to Work for America’s Communities

Learn how federal agencies can leverage The Opportunity Project’s adaptable toolkit to engage cross-sector collaborators and rapidly prototype digital products powered by federal open data.

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Hosted by Digital.gov and the Challenge.gov

Posts by Anna Valuev Posts by Radhika Bhatt Posts by Samantha Spilka Posts by Sarath K. Ganji

Sep 15, 2020 2020

USWDS Monthly Call - August 2020

Join U.S. Web Design System Product Lead, Dan Williams, as we talk about the design system and answer your questions.

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Hosted by Digital.gov and the U.S. Web Design System

Posts by Dan Williams Posts by Suran De Silva

Aug 20, 2020 2020

USWDS Monthly Call - Color Tokens Update

Watch U.S. Web Design System Product Lead, Dan Williams, as he talks about the design system and answers participant questions.

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Hosted by Digital.gov and the U.S. Web Design System

Posts by Dan Williams

Mar 19, 2020 2020

Survey Translation and the Inclusion of End Users in the Process

This talk will offer insights and tips on how to best design and translate surveys and other government materials aimed at reaching non-English speaking members of the public.

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Hosted by Digital.gov and the Multilingual Community

Posts by Kathleen Kephart Posts by Laura Godfrey Posts by Mikelyn Meyers Posts by Patricia Goerman

Feb 27, 2020 2020

American Tech Series, Part Two: Advancing User-centric Design in Government

In part two of this multi-part YouTube Live series, learn how User-centered design is a practice honed by the American tech industry

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Hosted by Digital.gov and the PIF

Posts by Davar Ardalan Posts by Kara Reinsel Posts by Maria Dayton Posts by Marietta Jelks

Jul 23, 2019 2019

Collaborating for Better Design, Technology, and User Experience

Overview of initiatives across Federal government that focus on IT design, development and accessibility.

Posts by John Sullivan

Aug 30, 2018

Getting Started with USWDS 2.0

The U.S. Web Design System team will show you how to get started with USWDS 2.0: how to set up your project colors, fonts, and more.

Hosted by Digital.gov and the U.S. Web Design System

Aug 24, 2018 2018

Finding Usability Testers: Tips from an Army Recruiter

An Army recruiter shares how her training in the Army has helped in her approach to usability testing, and gives a peek inside how usability testing works for USAJOBS.gov at the Office of Personnel Management (OPM).

Posts by Meghan Lazier

Sep 28, 2017

VA Innovators Network Program: Ahead of the Curve in Healthcare Innovation

VA Innovators Network Program Selected as FedHealth IT Innovation Award Winner This month, FedHealth IT announced that the U.S. Department of Veterans Affairs Innovators Network Program was selected as a 2017 recipient of the FedHealthIT Innovation Award. FedHealth IT recognized 25 Federal Health

Posts by VA Center for Innovation

Jun 30, 2017

Engineering the Chaski Relay: A Touchscreen Game at the National Museum of the American Indian

The interactive team at the National Museum of the American Indian saw the chaski story as as a candidate for interactivity and gamification, and an opportunity to bring additional engagement to the museum gallery. With a more focused idea and funding from the Electronic Software Association, the team set out on prototyping and development.

Posts by Benjamin Bloom

Mar 31, 2017

Presenting Online Data to Wide-Ranging User Communities

Presenting data online that will serve a wide range of users can be challenging. It requires an understanding of the target users’ needs, interests, and familiarity with the use of data handling tools. This challenge can be especially daunting for government websites that present data for use by the general public. The audience for such

Posts by Rhonda A. Pretlow

Mar 20, 2017

Writing for the Web Is Easy. Writing for Users Is Not.

We all do it. Whether on Twitter, Facebook, or the comment section on a news article, it’s easy to get our writing on the internet. Many of us have personal websites or contribute to blogs. We work at organizations with content management systems that allow us to publish pages with a single button click. The

Posts by Chris Goranson Posts by Emileigh Barnes Posts by Phoebe Espiritu

Nov 07, 2016

DigitalGov Readers and Subscribers: We Want to Talk to You

As you know, over the last few years DigitalGov has surfaced the innovative advancements many are making across the government space while providing a platform for learning best practices and coming together as a community. Over the course of the next few weeks, a small team from

Posts by 18F Team

Oct 25, 2016

Voices of Veterans: Introducing Personas to Better Understand Our Customers

Understanding our Veterans and their unique needs and experiences is at the heart of creating a more Veteran-centered VA. By listening to their voices and the stories they share, we can design services and experiences that meet the needs of Veterans. Taking a step towards a deeper understanding of our Veterans, in the fall of

Posts by VA Center for Innovation

Sep 29, 2016

Sharing The Story of Innovation

Our goal for a more veteran-centered and innovative VA is shared. Our approach to innovation is collaborative. Our approach to innovation is driven by listening, understanding and responding to the experiences and stories of the Veterans we serve. We were huddled on squeaky chairs in the social room of a transitional housing facility in Los

Posts by VA Center for Innovation

Sep 08, 2016

Emma: Friendly Presence and Innovative USCIS Resource Available 24/7

We are working hard to serve you and continue to make improvements to Emma, our Spanish-speaking Interactive Virtual Assistant. Help us improve Emma’s knowledge by continuing to ask your immigration-related questions on USCIS.gov/es from any device. This blog will help you understand a little bit more about how Emma works and how you can help

Posts by Andrea Sanchez Posts by Limary Suarez Pacheco

Sep 01, 2016

Accessible Workplace Technology: Signed, Sealed, Delivered

Last week, I had a brush with a bona fide music legend — the great Stevie Wonder. Was I starstruck? Of course. I’ve long admired his musical accomplishments and advocacy for people with disabilities. His appearance at the Grammy Awards in February highlighted once again the need to improve accessible technology, particularly in the workplace.

Posts by Chris Lu

May 10, 2016

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