The Content Corner: Should You Be Podcasting?
Along a somewhat personal journey (that you have chosen to join) to better define the term content, I’ve stumbled upon the puzzle of podcasts.
Content Strategy
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Trends on Tuesday: Smartphone Market Growth Makes Mobile-Friendly a Must
ComScore reported last week that smartphones now make up a whopping 75% of the mobile market. That’s up from 65% just one year ago. This means three-quarters of Americans over the age of 13 now have smartphones, and they are accessing government services with them more and more. This is an undeniable fact because earlier this
The Content Corner: Making Those Connections
A (possibly infamous) blog post from last Friday and the discussion/debate that followed reminded me of several important points that we all may lose
Web Metadata Publishing Using XML
Metadata for website content is usually managed as part of the editorial process when documents are created and published with content management systems. There may be another source for this metadata, especially in regulatory agencies: internal databases that reference Web content in support of record keeping processes. These databases may contain public and non-public information
The Content Corner: Building a Content Strategy
I recently read a disheartening statistic which stated that only 32% of B2B organizations and 27% of B2C organizations had a documented content strategy. When you combine these results with the general assumption that the federal government lags behind in areas such as this (especially since content strategies have a marketing basis), then the number
Structured Content in Government: How HHS and NCI Are Getting Started
Metadata, tagging, content modeling … they’re not identical concepts, but they’re driven by the same basic principle: when you structure your digital information, it can be more easily searched, reused, connected, shared, and analyzed.
Getting Started with Usability Testing
At the U.S. Agency for International Development (USAID), our new open data policy will begin making more Agency-funded data broadly accessible to the public. It completely changes the way we do business, and it also means that in the coming years, the amount of data we
The Content Corner: A World Without Web Pages
Imagine a world without Web pages, only intelligent, self-assembling chunks of content waiting to respond to your needs. The page is irrelevant, there may be no context beyond what is included in your content. The content has to survive on its own, perform its goals on its own. Originally when creating content, you would take
US, Canada, and Mexico Collaborate to Improve Open Government and Digital Services
Many forces are converging to strengthen the political, economic and commercial ties that bind the United States, Canada and Mexico. The GSA Office of Citizen Services and Innovative Technologies (OCSIT) has anticipated this drive toward collaboration for decades, building a network of links among the three nations’ Chief Information Officers and other national technology and data experts.
Data, Code, and API Event Round Up
DigitalGov University has hosted some great events over the last year in partnership with Data.gov, the MobileGov Community and 18F to bring you information on opening data and building APIs. This month we’ve rounded up the events over the past year so that you can see what’s
Busting Myths and Building Partnerships: National Drug Facts Week
Myth-busting isn’t just for television. And through a multi-faceted, tech-savvy campaign based on strategic partnerships, one federal office has found a winning strategy for combating misinformation. National Drug Facts Week (NDFW) is a health awareness week for teenagers, with the goal of debunking
The Content Corner: Performing a Content Audit
Audit. It’s a word that generally has no positive connotations whatsoever. We hear the word audit and we think of tax audits or timesheet audits, etc. The word normally strikes fear or dread in the hearts of most mortals. But it is also a task that all websites will need to perform from time to
Explore Iconic Overseas World War II Sites with ABMC Apps
We have not forgotten, we will never forget, the debt of infinite gratitude that we have contracted with those who gave everything for our freedom. Rene Coty, Président de la République Francaise Those are the words of Rene Coty, the president
Trends on Tuesday: Google to Implement Mobile-Friendly Rankings
As the use of smartphones continues to grow, it has become even more important for websites to be mobile-friendly. Google has been aware of this trend for quite some time. In response to this trend, Google made
The Content Corner: Catching a Wave
As we all continue to wrestle with the “content beast”, one effective method for generating ideas for content and fleshing out an editorial calendar is to look for trending events or even upcoming holidays. In the spirit of full disclosure, the idea behind this particular post was inspired by the back-to-back Valentine’s Day and Presidents’
ForeignAssistance.gov’s Redesign: Using Agile Methodology to Keep Users in Mind
Content is one of the most important things about your site. After all, it is what keeps your users engaged and keeps them coming back to your site. Depending on the type of website your agency manages, you should always think of ways to best deliver your content to your end users. If the content
Avoid Weak ‘Links’ in Your Digital Chain
Users don’t like surprises. Unexpected or unwanted content undermines the credibility of your agency and frustrates users who come to your website looking for specific information. Using links appropriately in your website content is one way to build trust with users, according to an article by Kara Pernice of the Nielsen Norman Group. Here’s a
The Content Corner: Treating the Citizen as a Customer
There is a tendency in government to discount a range of strategies closely connected to marketing. A good example, and a recent buzzword, is content marketing. Content marketing’s main goal is to drive a user to click or sign-up; to turn them into a lead or a buying customer. We’re the federal government, we aren’t
Top 10 Things (We Think) You Don’t Know about DigitalGov
Things you don’t know about this website, DigitalGov.gov, that is. It’s our first birthday, and we’re celebrating by sharing some fun facts with you. A more sober look at our strategy can be read on our 6-month post, but this is a party post! w00t! 10. We’ve published an impressive 480 articles and counting (this
Don’t Forget the Long Tail: It Can Deliver Value
Top tasks matter. Visitors come to your website with specific goals in mind. Using a top-task methodology can be particularly useful when redesigning your homepage. But, top tasks aren’t the whole story. Our government websites also have a large range of tiny tasks that, when managed carefully, have the potential to deliver value. In The
