Analytics

In this workshop, we’ll address how to assess your web analytics strategy to ensure you’re pulling the most impactful and relevant data to enrich your analysis and understanding of your website performance.

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Hosted by Digital.gov and the Digital Analytics Program (DAP)

Tim Lowden

Freddie Blicher

This Week's IDEA

Measure Performance to Make Continuous Improvements

This week, we’re exploring what it means to measure performance, and we’re taking a look at how listening to customers is the best way to continuously improve websites and digital services.

Rachel Flagg

Ammie Farraj Feijoo

Aug 04, 2020

In this session, we’ll be joined by Nicholas Pjontek of Canada.ca. Nick will talk about some of the analytics goals, lessons, barriers, and successes in the government of Canada.

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Hosted by Digital.gov and the Digital Analytics Program (DAP)

Nicolas Pjontek

Tim Lowden

Freddie Blicher

Giving Users the Information They Crave: Data and Analytics Tips From USAGov en Español

Giving Users the Information They Crave: Data and Analytics Tips From USAGov en Español—User data guides what we do at USAGov. Without it, we wouldn’t know what government questions people are searching for. And we wouldn’t know how to design our content to make it easier for people to find and understand the answers. — via USA.gov

Jul 08, 2020

In this session, we’ll discuss the classic suite of “marketing metrics” vs what’s more important to us in government “content-based metrics”.

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Hosted by Digital.gov and the Digital Analytics Program (DAP)

Tim Lowden

In this workshop, we will show how USAGov en Español collects and analyzes data from across several social media channels and the USAGov Contact Center to design and improve content and outreach strategies.

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Hosted by Digital.gov and the Multilingual Community of Practice

Andres Quinones

Fabiola Herrera

Laura Godfrey

In this session, we’ll tell you about the Digital Analytics Program’s Certified Analyst exam and how you can use it to demonstrate your analytics mastery!

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Hosted by Digital.gov and the Digital Analytics Program (DAP)

Tim Lowden

New to DAP? No problem. Join us to learn about the reporting interface, common terminology, and basic reports. This 2.5 - 3 hour session is designed for novice users to “get off the ground” with DAP and Google Analytics.

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Hosted by Digital.gov and the Digital Analytics Program (DAP)

Tim Lowden

Freddie Blicher

This Week's IDEA

Listen to Customers by Asking the Right Questions

This week, we’re exploring what it means to listen, and we’re taking a look at ways to use feedback to drive continuous improvement.

Ammie Farraj Feijoo

Rhett Skelton

Apr 20, 2020

18F Is Here to Help During Critical Times

Government agencies are seeing their systems and staff stretched to the max as they do their best to serve the public. 18F is a team of government employees with expertise in modern digital tools and practices, and we’re here to help. — via 18F

Apr 09, 2020

This Week's IDEA

Spring Cleaning Tips for Web Content

This week, we’re providing a few tips for tidying up redundant, outdated, and trivial content.

Ammie Farraj Feijoo

Apr 07, 2020

In this workshop, we’ll address how to think about justifying an analyst role on your team, and talk about the role’s many hats, as well as making the business case to your leadership team.

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Hosted by Digital.gov and the Digital Analytics Program (DAP)

Freddie Blicher

We will provide guidance on how to manage the process of procuring AI products, services, and technologies, including considerations, pitfalls, and lessons learned.

Hosted by Digital.gov and the Artificial Intelligence Community of Practice

Steven Babitch

Omid Ghaffari-Tabrizi

21st Century IDEA

Updates on 21st Century IDEA: Key Insights & Lessons Learned

We spoke to Ammie Farraj Feijoo, GSA’s 21st Century IDEA implementation lead, to get the rundown on what’s been accomplished and what’s on deck for 2020.

Stephanie Santana

Mar 17, 2020

In this session, you’ll learn how to track plays of embedded YouTube videos on your DAP-enabled pages, and how to create reports for analysis.

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Hosted by Digital.gov and the Digital Analytics Program (DAP)

Tim Lowden

Freddie Blicher

In this webinar, 10x project teams demonstrate their work to date and provide brief overviews of each project. Topics range from federating data to agile budgeting to machine learning, and our hope is that these talks will inspire others to submit ideas to 10x.

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Hosted by Digital.gov and the 10x

Nico Papafil

Sarah Crane

Will Cahoe

Taking a Look at the USAGov Analytics Dashboard

The USA.gov’s team launched a new analytics dashboard that shows the top pages and topics that are trending on USA.gov and USA.gov/espanol. This gives agencies a better window into the information the public needs most so they can prioritize that information and make it more accessible to their users. — via USA.gov

Jan 16, 2020

Join the Chief Software Officer of the USAF to learn: How the DoD moved to Kubernetes and Istio.

Hosted by Digital.gov and the DevOps CoP

Nicolas Chaillan

Join us for a live demonstration of a real site analysis - from defining website mission, goals, and KPIs, to pulling reporting to better understand site performance.

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Hosted by Digital.gov and the DAP

Freddie Blicher

We know there are many ways to use A/B testing to inform decision making at your agency – this is a quick introduction on the many ways CFPB has used it to improve UX across their website.

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Hosted by Digital.gov and the TTS Research Guild, Digital.gov

Kelley Holden

Analytics

Analytics Case Study Part 1: Assessment

Measure Performance to Make Continuous Improvements

Analytics Lessons From Canada.ca

Giving Users the Information They Crave: Data and Analytics Tips From USAGov en Español

Shifting Your Metrics Mindset

How USAGov en Español Uses Quantitative and Qualitative Data to Meet the Needs of Its Audience

Become a DAP Certified Analyst

An Introduction to the Basics of DAP

Listen to Customers by Asking the Right Questions

18F Is Here to Help During Critical Times

Spring Cleaning Tips for Web Content

Justifying the Web Analyst’s Role in Your Organization

Navigating Acquisition and Procurement for Artificial Intelligence and Advanced Data Analytics

Updates on 21st Century IDEA: Key Insights & Lessons Learned

The YouTube Event Option

10x Project Lightning Talks

Taking a Look at the USAGov Analytics Dashboard

DevOps Holiday Special Event: Nicolas Chaillan

DAP Learning Series: Site Analysis, Live!

An Introduction to the A/B Testing Community of Practice

More News and Events on Analytics