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Guidance on building better digital services in government
The digital landscape has changed significantly since we launched the Go.USA.gov service in 2009. Over the last two years the team looked carefully at the program holistically, taking into consideration the future of the program, the current landscape related to using shortened URLs and alignment with strategic business goals. In early 2022 we made the difficult decision to initiate steps to sunset the service. — via USA.gov
Hosted by Digital.gov and the User Experience Community of Practice and Multilingual Community of Practice
In 2015, TTS created a Slack bot to help us use more inclusive language. Over time, we found this bot could use some improvements. So starting in 2019, we began conducting research and iterating on our bot to further our goal of a welcoming, inclusive culture. — via 18F
10x funds ideas by federal employees on a wide range of topics related to government technology. This year, 10x is particularly interested in funding ideas that align with two themes: Digital Foundations, and Equity in Delivery. Are you the go-to person for ideas on your team? Are you the one who finds creative ways to solve problems? Do you see opportunities where others see challenges? Submit an idea—just 1 to 3 sentences—by November 30. — via General Services Administration
USAGov and USAGov en Español are working to reimagine the way we provide government information and services to the public. The USAGov team is an example of how GSA’s Technology Transformation Services (TTS) is aligning and living up to the challenges outlined in the President’s Management Agenda. The focus in 2022 has been on centering the work around the people we serve. — via General Services Administration
The American public spends approximately 11.5 billion hours per year filling out federal government forms. Form complexity can result in lack of submission or completion, and errors on forms can cause processing delays and affect whether the form is accepted — which can have far-reaching consequences. Learn how Five GSA offices and the American public worked together to improve federal forms. — via General Services Administration
Hosted by Digital.gov and the U.S. Web Design System
This year, the Federal Cyber Workforce Management and Coordinating Working Group, in partnership with OPM, is hosting an interagency contest to promote and expand awareness of the Cyber Professionals Community on Open Opportunities. This community serves as a central hub to post and participate in cyber career development opportunities. Download their Toolkit (1.29 MB, 21 pages) to learn more about the interagency contest that runs October 3rd to December 2nd. — via Open Opportunities
The Biden-Harris Administration’s President’s Management Agenda Vision (PMA) lays the foundation for an effective, equitable, and accountable government that delivers results for all Americans through three main priority areas. Periodically Performance.gov shares stories that highlight real world examples of one of the three PMA priorities. Follow along as they discuss the current approach of the USAGov team and what’s on the horizon for the USAGov website. — via Performance.gov
Over 67 million people in the United States have a disability, constituting the largest diversity group in the country. Despite decades of advocacy and struggle, people with disabilities continue to experience significant gaps in health and well-being, educational attainment, employment, and wealth compared to people without disabilities. These gaps have been termed the “disability divide.” The purpose of this year’s National Disability Employment Awareness campaign at the National Institutes of Health is to educate staff regarding the divide and to celebrate those who help close the disability divide by advocating for people with disabilities. — via National Institutes of Health
Digital.gov
An official website of the U.S. General Services Administration
