News and Updates

Innovative work, news, and ideas from people and teams in government

Income Scams Are Subject of New FTC Fotonovela

The FTC’s second Spanish-language fotonovela is about scams that promise you can make money selling high-end products or brand-name merchandise. If the pitch sounds familiar, that’s because the story is based on facts from a recent [Federal Trade Commission] FTC lawsuit against a
Oct 14, 2015

Challenge.gov Honors Federal Agencies, Staff for Raising the Bar on Public Sector Prize Competitions

The biggest advocates for the use of challenges in the public sector gathered at the General Services Administration (GSA) headquarters, October 8, to acknowledge the remarkable rise of a community that has grown steadily in number and influence over the past five years. More than 300 federal employees representing agencies spanning government attended in person
Oct 13, 2015

How Agencies Can Support Employee Professional Development

Providing professional development for over 100,000 employees is no easy task. To build on the existing skills of their workforce, the U.S. Department of Agriculture (USDA) has piloted AgOpportunity, a program that matches USDA employees with projects that need their skills and interest. The idea for AgOpportunity came from the Partnership for Public Service’s Excellence
Oct 09, 2015

Is Your Agency Winning Its Mobile Moments?

Someone has a problem they are trying to solve. They pull out their mobile device and find a solution. They move onto something else. That’s a mobile moment. Organizations are living and dying by their mobile moments, and a few government agencies are winning theirs. We’ve written before how the Transportation Security Administration is winning
Oct 07, 2015
Move over, 60 inch widescreens—for the first time ever, U.S. consumers are spending more time in mobile apps than on TV. An article from Flurry Insights, the blog for Yahoo’s mobile analytics service, covered the recent viewing trends. Apps are now the top media channel in the United States: on average, people spend 198 minutes on
Oct 06, 2015

The Content Corner: Content Management System Considerations

These days you couldn’t be faulted for thinking your content management system (CMS) choices are limited to two open source systems and maybe an enterprise-level offering that no one uses anymore. And while it’s true that for the public sector the popular open source options are extremely attractive from a cost standpoint, if nothing else,
Oct 05, 2015

Optimizing Social at Peace Corps: Not a Zero-Sum Game

At the Peace Corps, we continually try to find new ways to test, measure and optimize our marketing and communications initiatives. Recently, we embarked on a project to design a framework to test and optimize content on the social media platforms we use to engage our stakeholders. This process required us to reboot our expectations in terms of
Oct 02, 2015

Bringing Water Protection into the Modern Age

Information technology is everywhere. How we communicate, and how we share with one another has gone digital, saving paper, time, money, and making it easier to get information faster and more reliably. Forty-three years ago, when the Clean Water Act was enacted, things moved a little slower. But the significance and impact of this important
Oct 01, 2015

How OSTP Crowdsourced A Crowdsourcing Toolkit

To promote crowdsourcing, one effective tool is, well, crowdsourcing. Today, the White House Office of Science and Technology Policy (OSTP) and the Federal Community of Practice for Crowdsourcing and Citizen Science (CCS) unveiled the Citizen Science and Crowdsourcing Toolkit. The toolkit contains information, resources, and best practices federal agencies can use to harness the power
Sep 30, 2015

The Content Corner: Defining Your Core

Through the course of this blog, I have frequently mentioned the need to feed the content beast and have discussed tactics such as the content pillar and various other aspects of developing a solid content strategy. Recent research from the Content Marketing Institute found the average business-to-business (B2B) company uses 13 content marketing tactics or
Sep 28, 2015