Who’s your website manager?
The importance of HR and accountability to improving digital service delivery at federal agencies.
News and Updates
Innovative work, news, and ideas from people and teams in government
Am I doing it right? A checkup for agile teams
Even on the best teams, things need to be monitored and adjusted. If you are doing this for the first time, it can be even harder. In this article, I share some signals of what success looks like and what to do if you are stuck in one of the many common pitfalls. — via 18F
Plain language on onrr.gov: coordination and implementation with web content owners
Strategies, examples, and lessons learned from coordinating with content owners to enhance plain language on onrr.gov. — via Office of Natural Resources Revenue
Testing Beta for Accessibility
The USAGov team strives to ensure all our websites are accessible to as many people as possible. This includes those who need the use of specialized assistive technologies when browsing the internet. In building beta.USA.gov we deliberately validated that it met Section 508 and WCAG 2.0 compliance requirements. Our testing approach includes a three step hybrid method that may be suitable for other agency use. — via USA.gov
5 Changes the UX Team Made for Beta
The USAGov UX team has made improvements to beta.usa.gov in new ways. See the five changes that help us understand user needs and pain points. — via USA.gov
HHS Leverages Data for Impact and Action at the 2023 Health Datapalooza
U.S. Digital Corps Fellows at HHS proved instrumental to delivering this year’s Health Datapalooza, especially the 2023 Health Equity DataJam, which launched at the event as a two-month-long technology sprint through the end of April. A professional association for health services and policy researchers will run the DataJam using HHS open data. Thanks to the U.S. Digital Corps Fellows, HealthData.gov includes DataJam challenge prompts, priority themes, open datasets, and curated resources for solvers. — via U.S. Department of Health and Human Services
Call for participation: Government UX summit 2023
The UX Summit will be a one day virtual event on June 14, 2023. New and experienced UX practitioners are encouraged to participate.
PLAIN LANGUAGE AND MULTILINGUAL
The plain language tie to translating digital content
Join us to discuss the plain language and cultural components of effectively translating digital content into multiple languages.
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Hosted by Digital.gov and the Plain Language Community of Practice and Multilingual Community of Practice
2023
A happy compromise between people-first and plain language
Find out how the National Institute of Corrections is using people-first plain language in its communications. See what words and phrases they’re changing.
Building Beta: The Foundation
The USAGov program has been developing a new iteration of our bilingual sites, USA.gov and USAGov en Español. In the process of building beta.USA.gov and beta.USA.gov en Español, we’ve been rethinking our work style and priorities. Follow the “Building Beta” series to learn how we’re reimagining the way we approach product management, usability, accessibility, content creation, analytics, and outreach. — via USA.gov
Understanding design in 10 questions
How the discipline of design can help your agency improve customer experience.
GSA’s Office of Evaluation Sciences shares how five offices worked with the public to improve digital forms.
Hosted by Digital.gov and the Web Analytics Community of Practice and Web Managers Community of Practice
2023
Challenge.Gov FY22 Year In Review
Challenge.gov is proud to be part of an ecosystem advancing open innovation in the federal government and engaging the public in open ways. Through the collective efforts of federal challenge managers and the ChallengeGov team, Challenge.gov hosted more prize competitions from a greater number of federal agencies than in previous years. Review fiscal year 2022’s accomplishments, and five goals for FY23. — via Challenge.gov
18F Checks In With Emily Read and the USGS Water Resources Mission Area Projects
At 18F, we like to keep in touch with our project partners. 18F partnered with the USGS Water Resources Mission Area from March 2020 to June 2022 on a wide variety of projects together. We caught up with Emily Read, Chief for the Web Communications Branch at USGS Water Resources Mission Area. — via 18F
Digital governance at GSA
A peek into GSA’s internal processes for managing their websites and improving digital experience.
Faster build times on cloud.gov Pages
We’ve made two recent changes to cloud.gov Pages to make website deployment faster so you can focus on your code, design, and content. — via cloud.gov
The U.S. Web Design System (USWDS) and onrr.gov
The U.S. Web Design System (USWDS) includes five design principles that facilitate human-centered design. In this post, we look at the work our team does to make sure we’re meeting each principle. — via Office of Natural Resources Revenue
Three Tips for Using Facebook and Instagram Stories
At USA.gov and USAGov en Español, we’re always looking for better ways to connect people to government information through social media. Using stories has helped us increase our engagement rate and our number of followers as we deliver helpful information to people. Stories may be a good addition to your agency’s social media strategy, too. These three tips can help you get started. — via USA.gov
Join us as we take a deep dive into USWDS design tokens. We’ll cover: what they are, how they’re used, and how you can adapt them to your branding needs.
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Hosted by Digital.gov and the U.S. Web Design System
2023
Strengthening information accessibility for consumers with limited English proficiency
We listened to feedback from people who use our materials in various languages to make sure people could find the information they need most, in the language they prefer. Now we’re relaunching our pages in multiple languages. — via Consumer Financial Protection Bureau
