Trends on Tuesday: Americans’ ‘Digital Divide’ on Tech Savviness and Digital Learning
The Pew Internet and the American Life Project released a report recently that analyzed the use of digital tools for different groups of tech literacies.
News and Updates
Innovative work, news, and ideas from people and teams in government
Hualapai Public Safety Meet Old and New Challenges Through Technology
How can a place be remote and virtually unpopulated, yet constantly full of thousands of people and teeming with activity? It certainly seems impossible, but that is exactly the situation at Grand Canyon West (GCW), home of the Hualapai indigenous Indian Tribe and the famous Skywalk.
“For Those Who Serve” App Collection Provides Mobile Resources for Veterans
In honor of Veterans Day, several VA mobile apps are featured this week in the Apple App Store. In the “For Those Who Serve” collection of resources, Veterans can find the latest military news, essential health and wellness information, and other valuable tools for everyday life. The highlighted VA apps are designed to help Veterans manage their
NASA Addresses OMB M-16-21 Federal Source Code Policy
In August 2016, OMB released M-16-21, which seeks to ensure that new custom-developed federal source code be made broadly available for reuse across the federal government.
The Data Briefing: Four Steps to Becoming a Data-Driven Organization
As the Federal government agencies begin the digital transformation journey, becoming a data-driven organization is even more vital. What does it mean to become a data-driven organization? According to one definition, “[a] data-driven company is an organization where every person who can use data to make better decisions, has access to the data they need
Challenge.gov Launches One-Click Reporting for Annual Prizes Data Call
This year, the deadline for agencies to submit their reporting of incentive prize competitions and challenges for FY16 comes earlier than most. Roughly two weeks from today, by Nov. 18, federal agencies are required to submit their accounts of every prize, competition, or challenge that launched, ran or completed in FY16 via email.
Why World War I Matters for Your Agency
I recently asked some friends—a group of intelligent, successful individuals—what they knew about World War I. The responses I received included, “Ummm…..it was in the 1910s?” or “Started in Europe when the archduke was killed?” Beyond this, it’s mostly blank stares and shoulder shrugs. People who consider themselves history geeks might mention President Woodrow Wilson’s
The People’s Code – Now on Code.gov
Summary: Today we’re launching Code.gov so that our Nation can continue to unlock the tremendous potential of the Federal Government’s software. Over the past few years, we’ve taken unprecedented action to help Americans engage with their Government in new and meaningful ways. Using Vote.gov, citizens can now quickly navigate their state’s voter registration process through
Writing for the Web Is Easy. Writing for Users Is Not.
We all do it. Whether on Twitter, Facebook, or the comment section on a news article, it’s easy to get our writing on the internet. Many of us have personal websites or contribute to blogs. We work at organizations with content management systems that allow us to publish pages with a single button click. The
New API Brings EPIC Earth Imagery to Developers
Daily imagery data taken by the Earth Polychromatic Imaging Camera is now accessible via a RESTful API available from the NASA API Portal. The Earth Polychromatic Imaging Camera (EPIC) is an instrument aboard NOAA’s DSCOVR satellite, which orbits at Earth’s Lagrange point, the sweet spot in space where the gravitational tug of the Earth and
Celebrating Nanotechnology With a Day, a Dash, Some Nuggets, and a Plan
Summary: The release of an updated National Nanotechnology Initiative Strategic Plan caps a month of activities highlighting nanotechnology. The Federal government continues to play a key role in the success of the U.S. nanotechnology enterprise through the National Nanotechnology Initiative (NNI)—as was
Applying Customer Service Metrics to Improve Customer Experience (CX)
Lately, I’ve looked at how a government agency measures a customer’s experience. It’s such a complex topic that I would need more than one blog to discuss the nuances behind it. In my last blog, I examined and brokedown three types of customer service metrics: customer satisfaction (CSAT), Net Promoter Score (NPS), and Customer Effort
The Digital Transition: How the Presidential Transition Works in the Social Media Age
Take a look at how we plan to preserve and pass on the digital history of the Obama administration. President Obama is the first “social media president”: the first to have @POTUS on Twitter, the first to go live on Facebook from the Oval Office, the first to answer questions from citizens on YouTube.
The Data Briefing: Learning from the U.S. Cities on How to Implement Big Data Initiatives
A recent study of big data initiatives in 65 cities has interesting guidance for Federal big data initiatives. The researchers studied how data is collected and then used for decision making in what they called “the framework for Big Data initiatives.” There are two major cycles in the framework: “The data cycle governs the tools
Trends on Tuesdays: Mobile Phone Camera Upgrades Offer Interesting Opportunities for Government Agencies
Professional photographer and early “iPhonography” pioneer, Chase Jarvis coined the phrase, “The best camera is the one that’s with you.” The recent jumps in mobile phone photo technology presents interesting opportunities for government agencies to consider as mobile phone cameras are starting to rival and surpass professional gear. When Google and Apple both announced their
Three Small Steps You Can Take to Reboot Agile in Your Organization
This past summer, 18F held an agile workshop for the National Technical Information Service (NTIS), part of the U.S. Department of Commerce. An agency with roots going back to World War II, NTIS is facing a future that requires a strategic realignment towards open data and services. This strategic alignment will also require that NTIS
Social Media Data Deep Dive: Turning Findings into Action
GobiernoUSA, just like USA.gov, is part of a unique effort with a large mission—to guide people to the government information and services they seek. We cover a lot of topics in Spanish via our website, social media platforms, email sends, and contact center. One of the communication channels we focus a lot of attention on
Laying the Foundation for a More Secure, Modern Government
Summary: Building on efforts to boost Federal cybersecurity & as part of National Cybersecurity Awareness Month, today we’re releasing a proposed guidance to modernize Federal IT. America’s spirit of ingenuity and entrepreneurship created the world’s most innovative economy and keeps us dominant in today’s digital age. Indeed, in 1985 about 2,000 people used the Internet;
Federally Funded Research Results Are Becoming More Open and Accessible
Summary: Significant strides in improving public access to scholarly publications and digital data help usher in an era of open science. This week marks the 8th annual Open Access Week, when individuals and organizations around the world celebrate the value of opening up online access to the results of scholarly research. It is an opportune
9 Reasons Your Infographics Might Be Too Big
Infographics are a useful tool for communicators to share complex data and information in a quick, easy-to-read format. Infographics can be beautifully designed works of art, pulling in a reader through storytelling and visual entertainment. And like art, infographics can be large, epic works, or small treasures. While a massive infographic immediately arrests due to
