News and Updates

This Week's IDEA

Measure Performance to Make Continuous Improvements

This week, we’re exploring what it means to measure performance, and we’re taking a look at how listening to customers is the best way to continuously improve websites and digital services.

Rachel Flagg

Ammie Farraj Feijoo

Aug 04, 2020

A remote event covering user experience (UX) methods, service design, and managing UX in the government.

Hosted by Digital.gov and the UX Community of Practice

Andrew Do

Angela Y. Smithers

Anthony J Schulzetenberg

Brooke Dine

Caroline Kyungae Smith

Katherine B Nammacher

Margo Kabel

Maya Rhodan

Sarah Rigdon

In this session, we’ll be joined by Nicholas Pjontek of Canada.ca. Nick will talk about some of the analytics goals, lessons, barriers, and successes in the government of Canada.

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Hosted by Digital.gov and the Digital Analytics Program (DAP)

Nicolas Pjontek

Tim Lowden

Freddie Blicher

Participants will have the opportunity to virtually interact with top Federal CIOs, and discuss career development, leadership, and best practices on expanding a professional network.

Hosted by Digital.gov and the CIO Council

Spotlight Story: Pioneering Open Source at the CFPB

Spotlight Story: Pioneering Open Source at the CFPB—Open source software is a fundamental aspect of how the Consumer Financial Protection Bureau has served the public in its short history. In April of 2012, nine months after opening its doors, they released their source code policy, based on the work of the Department of Defense, along with their first two open source projects. Just six days later, they accepted their first pull request. Though a minor change, this was the first documented contribution to a federal government open source codebase by a member of the public. — via Code.gov

Jul 23, 2020

Innovation

10x Round Two: Submit Ideas by August 5

GSA’s 10x program funds the best ideas from federal employees across government.

Nico Papafil

Jul 22, 2020

When’s the Best Time to Tweet? @USAGovEspanol Experiments with Twitter—A good following on social media is fundamental to USAGov’s goal of getting clear and helpful government information to Spanish speakers around the country. To make sure we’re reaching the right people at the right time with valuable content, our team began to rethink our USAGov en Español Twitter strategy. — via USA.gov

Jul 22, 2020

An Introduction to cloud.gov for Product Managers

Essential information that government product managers should know about cloud.gov.

Kara Reinsel

Jul 21, 2020

For the July 2020 USWDS, Dan Williams, USWDS product lead, led a demonstration of several newly released USWDS components.

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Hosted by Digital.gov and the U.S. Web Design System

Panelists will discuss the importance of expanding our professional network outside of our silos to become stronger leaders.

Hosted by Digital.gov and the CIO Council

How to Test Websites for Accessibility

How to Test Websites for Accessibility—Use both manual and automated testing methods to create accessible websites. — via Digital.gov

Jul 15, 2020

In this webinar, we will provide a technical overview of cloud.gov including a visual representation of its architecture, marketplace services, content delivery networks, and how to engage with cloud.gov.

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Hosted by Digital.gov and the cloud.gov

Kara Reinsel

Steve Greenberg

Learn how the Center for Plain Language is approaching the Federal Report Card and what agencies can do to get top grades.

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Hosted by Digital.gov and the Plain Language

David Lipscomb

Katherine Spivey

The Air Force is catalyzing innovation with a variety of partners.

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Hosted by Digital.gov and the Challenge.gov

Tammy White

Steve Lauver

Joey Arora

Transform Federal Business Operations: Join the RPA Community of Practice

Federal employees interested in robotic process automation should join the RPA Community of Practice as their agencies commence their RPA programs.

Jim Geoghegan

Jul 10, 2020

Join us for a discussion about the value of journey mapping, and how to adapt the mapping process to make the most out of remote collaboration.

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Hosted by Digital.gov and the 18F Research Guild

Julie Strothman

Matt Dobson

Giving Users the Information They Crave: Data and Analytics Tips From USAGov en Español

Giving Users the Information They Crave: Data and Analytics Tips From USAGov en Español—User data guides what we do at USAGov. Without it, we wouldn’t know what government questions people are searching for. And we wouldn’t know how to design our content to make it easier for people to find and understand the answers. — via USA.gov

Jul 08, 2020

Transforming How DOJ’s Civil Rights Division Engages With the Public

Transforming How DOJ’s Civil Rights Division Engages With the Public—In order to be more responsive to the public’s changing communication needs and the increased reporting volume, the Civil Rights Division, in close collaboration with 18F, has launched a user-friendly online submission experience at civilrights.justice.gov that transforms the way the Division collects, sorts, and responds to civil rights reports. — via 18F

Jul 07, 2020

10x

The U.S. Data Federation graduates the 10x Program, Launches New Repository

GSA’s 10x program is proud and excited to announce the graduation of the U.S. Data Federation project, the first to exit 10x after receiving all four phases of 10x investment.

Julia Lindpaintner

Mike Gintz

Nico Papafil

Jul 02, 2020

10x project teams will demonstrate their work to date and provide brief overviews of each project. We hope that these talks will highlight some of the most interesting work happening in government today and inspire others to submit ideas to 10x.

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Hosted by Digital.gov and the 10x

Alicia Rouault

Ben Judy