Contributing to USWDS
USWDS Monthly Call - June 2022
What you need to know before contributing to USWDS.
Hosted by Digital.gov and the U.S. Web Design System
2022
News and Updates
Innovative work, news, and ideas from people and teams in government
DHS Usability Testing Kit
Usability testing is a way to learn how easy or difficult it is for people to use something by observing them actually using it. The resources provided in this kit can help you systematize the process, produce reliable findings, and generally expand your ability to test service materials (i.e., paper and digital forms, mobile applications, web pages, etc.) thoroughly with real users — before you launch them out into the world.
10x Announces 25 New Projects Launching This Fiscal Year
Starting with a pool of nearly 200 ideas, 10x is excited to announce new projects to be funded at the Phase One Investigation level for FY22. Here’s how we got there, some observations made, and next steps.
Announcing Data Governance Charter Templates
Announcing Data Governance Charter Templates—As a part of our Resources and Advisory Support collection, the Data and Analytics (DA) team in the Centers of Excellence (CoE) has released three charter templates that can help federal agencies set up data governance groups and an Office of the Chief Data Officer. We developed these charter templates based on our experiences working with chief data officers (CDOs) and data practitioners across the federal government. These charters are designed to help federal government agencies set up data governance bodies to better use agency data securely and strategically. Although the charter templates don’t represent or constitute official guidance, they’ll help jump start your effort to build data governance structures within your agency. Tailor them to meet your agency’s specific needs. — via The Centers of Excellence
User Experience
2022 Government UX Summit
A two-day summit—June 7 and June 8—with experts who will share their experiences as UX practitioners in the federal government.
Hosted by Digital.gov and the User Experience Community of Practice
2022
Sunsetting Go.USA.gov: Frequently Asked Questions
Sunsetting Go.USA.gov: Frequently Asked Questions—For more than a dozen years, government employees have used the Go.USA.gov URL shortening service to turn long government and military URLs into more manageable short URLs. On September 18, 2022, the U.S. General Services Administration (GSA) will sunset Go.USA.gov. If you’re a Go.USA.gov user, these answers to common questions can help you know what to do to prepare for the end of the service. — via USA.gov
Strategy
Equity, a Core Principle of Customer Experience
This case study describes how two civic designers at different agencies embed equity in civic design to transform federal customer experience.
IT Modernization
Technology-boosting TMF Investments Deliver Benefits for the American Public
The Technology Modernization Fund (TMF) is working to transform the way the government uses technology to deliver for the American public in an equitable, secure and user-friendly way. It strategically invests in priority IT modernization projects that are aligned with the fast pace of changing technology and agency needs. Here are a few examples of how the TMF has invested in multiple projects that are helping many agencies deliver what people need when they need.
Multilingual
10 Tips to Create, Maintain, and Present Non-English Digital Content: A Q&A with Michael Mulé
This question and answer session for our webinar, Language Connections: Tips to Create, Maintain, and Present Non-English Digital Content, can help you improve access to your multilingual digital content.
Optimizing Performance with USWDS 3.0
USWDS Monthly Call - May 2022
The U.S. Web Design System (USWDS) team will show you how to reduce CSS size and optimize build time with the design system.
Hosted by Digital.gov and the U.S. Web Design System
2022
Learn how to get the right team in place to help you create a trusted, seamless online experience for all your customers.
Hosted by Digital.gov and the Web Managers Community of Practice
2022
USAGov Content Design Team: 2021 Highlights
USAGov Content Design Team: 2021 Highlights—Our mission at USAGov and USAGov en Español is to make it easy for anyone to find and understand the government information they need. We’re excited about what we accomplished in 2021; we connected with the public 117 million times through our websites, social media, email, and phone and chat contact center support. And with our “data first” mindset, we’re more confident that our content is addressing our users’ needs. — via USA.gov
Inclusive Acquisitions
The Basics of Buying Accessible Products and Services
A discussion with members of the U.S. General Services Administration (GSA) and U.S. Access Board (USAB) on best practices for buying information and communications technology and services that can be used by anyone.
Hosted by Digital.gov and the GSA Government-wide IT Accessibility Program
2022
Two Years of Federal Student Aid’s Virtual Assistant Lead to Lessons Learned and a Clear Vision of the Work Ahead
Education’s FSA team behind Aidan® shares what they’ve learned over the past two years to help drive improvements and expand the product to a wider range of users.
Finding Post-award Balance With Quality Assurance
Finding Post-award Balance With Quality Assurance—If you’re one of the many federal employees carrying out your mission through contracting, you might have an important question: how do I know if my contractor is doing a good job? Even if you don’t have a strong technical background, there are steps you can take to build your confidence in the project’s maintainability and sustainability. — via 18F
Finding post-award balance with quality assurance
If you’re one of the many federal employees carrying out your mission through contracting, you might have an important question: how do I know if my contractor is doing a good job? Even if you don’t have a strong technical background, there are steps you can take to build your confidence in the project’s maintainability and sustainability. — via 18F
Web Analytics Optimization
Optimization Case Study: Performance, SEO, and Accessibility with CFPB
Join three technologists from the Consumer Financial Protection Bureau (CFPB) as they discuss methods used to ensure that the CFPB website is discoverable and fully accessible to all.
Watch Video
Hosted by Digital.gov and the Web Analytics Optimization Community
2022
Our friends at Digital.gov will join us to talk through their experience migrating to USWDS 3.0.
Hosted by Digital.gov and the U.S. Web Design System
2022
Why We Created a Troubleshooting Guide
Why We Created a Troubleshooting Guide—The Open Data, Design, and Development team at the U.S. Department of the Interior added a troubleshooting guide to accompany contact information on onrr.gov. This is their process. — via Office of Natural Resources Revenue
Celebrate Public Service Recognition Week with the #GovPossible Toolkit
Celebrate Public Service Recognition Week with the #GovPossible Toolkit— Our first #GovPossible campaign for Public Service Recognition Week (PSRW) last year was a success and now we’re back! From Sunday, May 1 (the start of PSRW) through Friday, May 13, let’s celebrate public servants and the impact they have across federal, state, and local governments. Let’s show them their hard work has not gone unnoticed! — via Performance.gov
