Timeless top 10 best practices for great government websites
While the field of federal web management continues to evolve, the core best practices have remained essentially unchanged for two decades.
Ammie Farraj Feijoo
GSA |Washington, DC
ammie.farrajfeijoo@gsa.gov
Ammie is the implementation lead for 21st Century IDEA at GSA’s Technology Transformation Services.
News and Events
Multilingual & Web Content
Language Connections: Tips to Create, Maintain, and Present Non-English Digital Content
Tips to help you improve access to your non-English digital content.
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Hosted by Digital.gov and the Multilingual Community of Practice, and the Web Managers Community of Practice
2022
Celebrating Digital.gov Communities: 2021 in Review
Happenings, milestones, and data points from the past year.
How does USWDS address accessibility? Join us as we share tips and tools for addressing accessibility throughout the lifecycle!
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Hosted by Digital.gov and the U.S. Web Design System
2021
Join the U.S. Web Design System team as they answer the crucial question, “Why use the design system?”
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Hosted by Digital.gov and the U.S. Web Design System
2021
Come see how various agencies have successfully deployed chatbots/AI to interact with the public and foster collaboration between teams!
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Hosted by Digital.gov and the Web Content Managers Community of Practice
2021
This Week's IDEA
Measure Performance to Make Continuous Improvements
This week, we’re exploring what it means to measure performance, and we’re taking a look at how listening to customers is the best way to continuously improve websites and digital services.
This Week’s IDEA
Who’s on Your Digital Dream Team?
This week, we’re exploring what it means to establish effective governance, and looking at ways to clarify and fill the roles of all the players on your team.
This Week's IDEA
Promote Continuity to Better Support Customer Journeys
This week, we’re exploring what it means to promote continuity, and we’re taking a look at ways to use service design to deliver a great experience.
This Week's IDEA
Listen to Customers by Asking the Right Questions
This week, we’re exploring what it means to listen, and we’re taking a look at ways to use feedback to drive continuous improvement.
This Week's IDEA
Spring Cleaning Tips for Web Content
This week, we’re providing a few tips for tidying up redundant, outdated, and trivial content.
This Week's IDEA
Adopting the USWDS, One Step at a Time
The U.S. Web Design System is key to new website standards
