{
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    "title" : "How Gamification Can Break Down Bureaucracy and Address Real World Problems |Digital.gov",
    "description": "How Gamification Can Break Down Bureaucracy and Address Real World Problems",
    "home_page_url" : "/preview/gsa/digitalgov.gov/cm-topics-button-component/","feed_url" : "/preview/gsa/digitalgov.gov/cm-topics-button-component/2016/04/15/how-gamification-can-break-down-bureaucracy-and-address-real-world-problems/index.json","item" : [
    {"title" :"How Gamification Can Break Down Bureaucracy and Address Real World Problems","summary" : "The world’s toughest challenges require out-of-the-box thinking. But how can agencies facilitate intentional, structured collaboration that leads to this thinking? Gamification. To address issues ranging from maritime piracy to Naval energy use to 3D printing, the Navy uses gamification via MMOWGLI, the Massive Multiplayer Online Wargame Leveraging the Internet. MMOWGLI is an online gaming platform that","date" : "2016-04-15T10:00:06-04:00","date_modified" : "2024-04-02T09:45:13-04:00","authors" : {"awichman" : "Ashley Wichman"},"topics" : {
        
            "content-strategy" : "Content Strategy",
            "crowdsourcing-and-citizen-science" : "Crowdsourcing & Citizen Science",
            "product-and-project-management" : "Product and project management"
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      "filename" :"2016-04-15-how-gamification-can-break-down-bureaucracy-and-address-real-world-problems.md",
      
      "filepath" :"news/2016/04/2016-04-15-how-gamification-can-break-down-bureaucracy-and-address-real-world-problems.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/cm-topics-button-component/content/news/2016/04/2016-04-15-how-gamification-can-break-down-bureaucracy-and-address-real-world-problems.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/cm-topics-button-component/content/news/2016/04/2016-04-15-how-gamification-can-break-down-bureaucracy-and-address-real-world-problems.md","slug" : "how-gamification-can-break-down-bureaucracy-and-address-real-world-problems","url" : "/preview/gsa/digitalgov.gov/cm-topics-button-component/2016/04/15/how-gamification-can-break-down-bureaucracy-and-address-real-world-problems/","content" :"\u003cp\u003eThe world’s toughest challenges require out-of-the-box thinking. But how can agencies facilitate intentional, structured collaboration that leads to this thinking? Gamification. \u003cdiv class=\"image\"\u003e\n  \u003cimg\n    src=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2016/04/600-x-415-Gamification-in-business-concept-illustration-Anatolii-Babii-iStock-Thinkstock-462488743.jpg\"\n    alt=\"Gamification in business concept illustration\"/\u003e\u003c/div\u003e\n\n\u003c/p\u003e\n\u003cp\u003eTo address issues ranging from maritime piracy to Naval energy use to 3D printing, the Navy uses gamification via \u003ca href=\"https://portal.mmowgli.nps.edu/game-wiki\"\u003eMMOWGLI\u003c/a\u003e, the Massive Multiplayer Online Wargame Leveraging the Internet.\u003c/p\u003e\n\u003cp\u003eMMOWGLI is an online gaming platform that connects players in order to spark innovative thinking about a particular topic. The platform was created by the \u003ca href=\"http://www.iftf.org/\"\u003eInstitute for the Future (IFTF)\u003c/a\u003e and the \u003ca href=\"http://www.nps.edu/\"\u003eNaval Postgraduate School (NPS)\u003c/a\u003e on behalf of the Office of Naval Research, and NPS has hosted over 20 games since 2012.\u003c/p\u003e\n\u003cp\u003eBecca Law, Faculty Research Associate for the MOVES Institute at NPS and lead MMOWGLI game designer, said the most important part of MMOWGLI is the space it creates for uninhibited collaboration in the highly structured government and military environment.\u003c/p\u003e\n\u003cp\u003e“We talk about how we can’t get past barriers that inhibit ideas: MMOWGLI strips away those barriers and all you see is substance,” Law said. “Ideas are valued on merit, instead of level of education, expertise, gender or any of those things. The biggest impact of MMOWGLI is the way people collaborate and the way we generate new ideas or ‘knowledge accidents,’ as we call them. Game sponsors have gotten outlier ideas that they wouldn’t have gotten from traditional means of collaboration.”\u003c/p\u003e\n\u003cp\u003eLaw defined a “sweet spot” for using MMOWGLI: “Situations where you are struggling with a difficult challenge, do not possess all the answers or need to transcend your usual ways of knowing.” The current MMOWGLI launches in early April and is focused on \u003ca href=\"https://portal.mmowgli.nps.edu/wp/index.php/MMOWGLI/gen-y-page/\"\u003erecruiting millenials for the Navy and Marine Corps\u003c/a\u003e.\u003c/p\u003e\n\u003ch2 id=\"how-mmowgli-works\"\u003eHow MMOWGLI Works\u003c/h2\u003e\n\u003cp\u003eThe game begins with a compelling call-to-action (CTA) that defines a problem. It can be fictional or realistic, but the CTA is pitched as an ‘incomplete narrative’ in order to have players collaborate and generate solutions.\u003c/p\u003e\n\u003cp\u003eParticipants post ideas, respond to others’ ideas and can call for further expertise. Each idea is labeled as a “card,” and players earn points based on a card’s influence and perceived value. The cards are built together into “card chains,” forming larger ideas or concepts. Players who contribute to the most intriguing ideas are invited to work on an “action plan,” which is focused on sharpening the “who, what, when, where, why and how” of the idea. Action plans are awarded points by players.\u003c/p\u003e\n\u003cp\u003eThere are multiple ways that players earn points:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eExploration points are given when other participants react to a player’s idea cards.\u003c/li\u003e\n\u003cli\u003eImplementation points are earned when a player contributes to an action plan.\u003c/li\u003e\n\u003cli\u003eGame Masters can mark a player’s ideas as “super interesting.”\u003c/li\u003e\n\u003cli\u003eThe design team will consider additional awards for the best contributions after each move of the game.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003eA leaderboard shows who has the most points in the game, and positions can quickly change. After the game concludes, the best ideas and concepts are considered for adoption by game sponsors.\u003c/p\u003e\n\u003cdiv class=\"image\"\u003e\n  \u003cimg\n    src=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2016/04/600-x-385-opt50-Gamification%5c_Massive-Multiplayer-Online-Wargame-Leveraging-the-Internet%5c_-MMOWGLI-players-portal.jpg\"\n    alt=\"Screen capture of the Massive Multiplayer Online Wargame Leveraging the Internet (MMOWGLI) players portal. \"/\u003e\u003c/div\u003e\n\n\n\u003cp\u003eMMOWGLI runs in any Web browser. The \u003ca href=\"https://portal.mmowgli.nps.edu/game-wiki\"\u003eMMOWGLI players portal\u003c/a\u003e contains resources about the platform as a whole, and there is a \u003ca href=\"https://portal.mmowgli.nps.edu/wp/\"\u003eblog\u003c/a\u003e associated with each MMOWGLI game.\u003c/p\u003e\n\u003ch2 id=\"using-mmowgli-in-diverse-settings\"\u003eUsing MMOWGLI in Diverse Settings\u003c/h2\u003e\n\u003cp\u003eThe platform is evolving beyond traditional game settings: The National Defense University and the NATO School have used MMOWGLI in their classrooms, and it is also being used to augment a session at the \u003ca href=\"http://www.modsimworld.org/\"\u003eMODSIM WORLD\u003c/a\u003e modeling and simulation conference this year and at the \u003ca href=\"http://www.iitsec.org/\"\u003eI/ITSEC\u003c/a\u003e conference in December.\u003c/p\u003e\n\u003cp\u003eLaw said one of the most exciting aspects of the platform has been repurposing it for classroom and conference use. There are also many other places that Law envisions MMOWGLI being used in the future.\u003c/p\u003e\n\u003cp\u003e“We want MMOWGLI to be accessible to others outside of the federal government, and we want it to be an open source project,” Law said. “I’d also like to see it used to break down the barriers we have around larger topics: maybe it can tackle social issues we are facing that the federal government can’t tackle, that affect the broader public. I also think there is a real opportunity in education, especially from a distance-learning perspective. Can we integrate MMOWGLI into universities and research to enhance education?”\u003c/p\u003e\n\u003cp\u003eLaw also noted that there is great potential for research and data analytics based on the wealth of data collected during game simulations.\u003c/p\u003e\n"}
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