{
    "version" : "https://jsonfeed.org/version/1",
    "content" : "news",
    "type" : "single",
    "title" : "How UX Effects Change in Government—One Test, One Customer Survey at a Time |Digital.gov",
    "description": "How UX Effects Change in Government—One Test, One Customer Survey at a Time",
    "home_page_url" : "/preview/gsa/digitalgov.gov/cm-topics-button-component/","feed_url" : "/preview/gsa/digitalgov.gov/cm-topics-button-component/2015/11/09/how-ux-effects-change-in-government-one-test-one-customer-survey-at-a-time/index.json","item" : [
    {"title" :"How UX Effects Change in Government—One Test, One Customer Survey at a Time","summary" : "Over the past few years, many agencies have learned how to do user experience (UX) with few resources. And while that’s still a problem at many agencies, many UX initiatives have been gaining momentum and attracting new stakeholders. Federal-wide efforts like the Social and Behavioral Sciences Team (SBST) and the U.S. Digital Service’s (USDS) promotion","date" : "2015-11-09T12:23:18-04:00","date_modified" : "2024-04-02T09:45:13-04:00","authors" : {"andreanocesigritz" : "Andrea Sigritz"},"topics" : {
        
            "user-experience" : "User Experience"
            },"branch" : "cm-topics-button-component",
      "filename" :"2015-11-09-how-ux-effects-change-in-government-one-test-one-customer-survey-at-a-time.md",
      
      "filepath" :"news/2015/11/2015-11-09-how-ux-effects-change-in-government-one-test-one-customer-survey-at-a-time.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/cm-topics-button-component/content/news/2015/11/2015-11-09-how-ux-effects-change-in-government-one-test-one-customer-survey-at-a-time.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/cm-topics-button-component/content/news/2015/11/2015-11-09-how-ux-effects-change-in-government-one-test-one-customer-survey-at-a-time.md","slug" : "how-ux-effects-change-in-government-one-test-one-customer-survey-at-a-time","url" : "/preview/gsa/digitalgov.gov/cm-topics-button-component/2015/11/09/how-ux-effects-change-in-government-one-test-one-customer-survey-at-a-time/","content" :"\u003cp\u003eOver the past few years, many agencies have learned how to do user experience (UX) with few resources. And while that’s still a problem at many agencies, many UX initiatives have been gaining momentum and attracting new stakeholders. Federal-wide efforts like the \u003ca href=\"https://sbst.gov/\"\u003eSocial and Behavioral Sciences Team\u003c/a\u003e (SBST) and the \u003ca href=\"https://www.whitehouse.gov/digital/united-states-digital-service\"\u003eU.S. Digital Service\u003c/a\u003e’s (USDS) promotion of good design principles, such as 18F’s recently-released Web Design Standards, show just how far this effort has come.\u003c/p\u003e\n\u003cp\u003eAnd while cutting through the flood of terms – \u003ca href=\"/preview/gsa/digitalgov.gov/cm-topics-button-component/topics/customer-experience/\"\u003eCX\u003c/a\u003e, \u003ca href=\"/preview/gsa/digitalgov.gov/cm-topics-button-component/topics/user-experience/\"\u003eUX\u003c/a\u003e, service design, \u003ca href=\"/preview/gsa/digitalgov.gov/cm-topics-button-component/topics/user-centered-design/\"\u003ehuman-centered design\u003c/a\u003e, behavioral sciences-can be challenging, it can also be an opportunity to meet new colleagues. Engaging with departments such as procurement and CIO’s offices can benefit you in the future when technical needs ramp up.\u003c/p\u003e\n\u003cp\u003eFor DigitalGov’s editorial theme this month, we’ll be looking at the state of UX across the federal government, including: a variety of user research initiatives across the government and a look at \u003ca href=\"/preview/gsa/digitalgov.gov/cm-topics-button-component/2015/11/10/trends-on-tuesday-5-tips-for-designing-touch-interactions/\"\u003emobile and the user experience\u003c/a\u003e.\u003c/p\u003e\n"}
  ]
}