{
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    "title" : "What Happened at Our User Experience Summit (with slides!) |Digital.gov",
    "description": "What Happened at Our User Experience Summit (with slides!)",
    "home_page_url" : "/preview/gsa/digitalgov.gov/cm-topics-button-component/","feed_url" : "/preview/gsa/digitalgov.gov/cm-topics-button-component/2014/02/03/what-happened-at-our-user-experience-summit-with-slides/index.json","item" : [
    {"title" :"What Happened at Our User Experience Summit (with slides!)","summary" : "We were hoping for 30, but we got more than 100 user experience professionals and novices on Jan 28, 2014, for our User Experience (UX) Summit at the General Services Administration. The event was sponsored by the User Experience Community of Practice and the","date" : "2014-02-03T15:42:10-04:00","date_modified" : "2024-04-02T09:45:13-04:00","authors" : {"jonathan-rubin" : "Jonathan Rubin"},"topics" : {
        
            "mobile" : "Mobile",
            "research" : "Research",
            "user-experience" : "User Experience"
            },"branch" : "cm-topics-button-component",
      "filename" :"2014-02-03-what-happened-at-our-user-experience-summit-with-slides.md",
      
      "filepath" :"news/2014/02/2014-02-03-what-happened-at-our-user-experience-summit-with-slides.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/cm-topics-button-component/content/news/2014/02/2014-02-03-what-happened-at-our-user-experience-summit-with-slides.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/cm-topics-button-component/content/news/2014/02/2014-02-03-what-happened-at-our-user-experience-summit-with-slides.md","slug" : "what-happened-at-our-user-experience-summit-with-slides","url" : "/preview/gsa/digitalgov.gov/cm-topics-button-component/2014/02/03/what-happened-at-our-user-experience-summit-with-slides/","content" :"\u003cp\u003e\u003ca href=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/02/UX-Summit-Crowd-Image.jpg\"\u003e\u003cdiv class=\"image\"\u003e\n  \u003cimg\n    src=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/02/UX-Summit-Crowd-Image-250x137.jpg\"\n    alt=\"Audience in chairs at the UX Summit\"/\u003e\u003c/div\u003e\n\n\u003c/a\u003e We were hoping for 30, but we got more than 100 user experience professionals and novices on Jan 28, 2014, for our User Experience (UX) Summit at the General Services Administration. The event was sponsored by the \u003ca href=\"/preview/gsa/digitalgov.gov/cm-topics-button-component/communities/user-experience/\"\u003eUser Experience Community of Practice\u003c/a\u003e and the \u003ca href=\"/preview/gsa/digitalgov.gov/cm-topics-button-component/resources/digitalgov-user-experience-resources/\"\u003eDigitalGov User Experience Program\u003c/a\u003e. Here’s what we discussed:\u003c/p\u003e\n\u003ch2 id=\"the-paperwork-reduction-act-pra\"\u003eThe Paperwork Reduction Act (PRA)\u003c/h2\u003e\n\u003cp\u003eThree speakers shed some light on the vitally important PRA process: Bridget C.E. Dooling and Margaret Malanosk from the Office of Management and Budget, and Michelle Chronister from General Services Administration. Some highlights:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe PRA applies to a wide variety of “information collection” methods when working with the general public, including focus groups, surveys, panels, comment cards, etc.\u003c/li\u003e\n\u003cli\u003eAdvice: Look up your agency’s PRA officer. Become friends with this person.\u003c/li\u003e\n\u003cli\u003eThe “Fast Track” process can help you get approval sooner\u003c/li\u003e\n\u003cli\u003eFind out if your agency already has a generic clearance for the PRA Fast Track. Get a copy of it.\u003c/li\u003e\n\u003c/ul\u003e\n\u003ciframe src=\"//www.slideshare.net/slideshow/embed_code/key/HoxMPaHLDtXhVU\" width=\"595\" height=\"485\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" style=\"border:1px solid #CCC; border-width:1px; margin-bottom:5px; max-width: 100%;\" allowfullscreen\u003e \u003c/iframe\u003e \u003cdiv style=\"margin-bottom:5px\"\u003e \u003cstrong\u003e \u003ca href=\"//www.slideshare.net/DigitalGov/the-paperwork-reduction-act-pra-approval-of-information-collections-34778165\" title=\"The Paperwork Reduction Act (PRA): Approval of Information Collections\" target=\"_blank\" alt=\"Slides: The Paperwork Reduction Act (PRA): Approval of Information Collections\"\u003eThe Paperwork Reduction Act (PRA): Approval of Information Collections\u003c/a\u003e \u003c/strong\u003e from \u003cstrong\u003e\u003ca href=\"https://www.slideshare.net/DigitalGov\" target=\"_blank\"\u003eDigitalGov from General Services Administration\u003c/a\u003e\u003c/strong\u003e \u003c/div\u003e\n\u003ch2 id=\"innovative-testing-methods\"\u003eInnovative Testing Methods\u003c/h2\u003e\n\u003cp\u003eBrian Lappin from the FDA and Silvia Inéz Salazar from the National Cancer Institute detailed programs they manage to efficiently generate as much user experience impact as they could. Some key points:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eConsider testing multiple sites on the same day, but require stakeholders to attend\u003c/li\u003e\n\u003cli\u003eCrowdsourced reviews for red flags is an easy way to get feedback from dozens (or hundreds!) of people\u003c/li\u003e\n\u003c/ul\u003e\n\u003ciframe src=\"//www.slideshare.net/slideshow/embed_code/key/pko04rlNQntUB2\" width=\"595\" height=\"485\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" style=\"border:1px solid #CCC; border-width:1px; margin-bottom:5px; max-width: 100%;\" allowfullscreen\u003e \u003c/iframe\u003e \u003cdiv style=\"margin-bottom:5px\"\u003e \u003cstrong\u003e \u003ca href=\"//www.slideshare.net/DigitalGov/innovative-testsfdamessagetestinggsauxsummitjanuary28th2014\" title=\"Internal Message Testing\" target=\"_blank\" alt=\"Slides: Internal Message Testing\"\u003eInternal Message Testing\u003c/a\u003e \u003c/strong\u003e from \u003cstrong\u003e\u003ca href=\"https://www.slideshare.net/DigitalGov\" target=\"_blank\"\u003eDigitalGov from General Services Administration\u003c/a\u003e\u003c/strong\u003e \u003c/div\u003e\n\u003ciframe src=\"//www.slideshare.net/slideshow/embed_code/key/k7YbYH9tB9JTqL\" width=\"595\" height=\"485\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" style=\"border:1px solid #CCC; border-width:1px; margin-bottom:5px; max-width: 100%;\" allowfullscreen\u003e \u003c/iframe\u003e \u003cdiv style=\"margin-bottom:5px\"\u003e \u003cstrong\u003e \u003ca href=\"//www.slideshare.net/DigitalGov/open-call-usability-testing-creating-an-ongoing-ux-testing-program\" title=\"Open Call Usability Testing: Creating an Ongoing UX Testing Program\" target=\"_blank\" alt=\"Slides: Open Call Usability Testing: Creating an Ongoing UX Testing Program\"\u003eOpen Call Usability Testing: Creating an Ongoing UX Testing Program\u003c/a\u003e \u003c/strong\u003e from \u003cstrong\u003e\u003ca href=\"https://www.slideshare.net/DigitalGov\" target=\"_blank\"\u003eDigitalGov from General Services Administration\u003c/a\u003e\u003c/strong\u003e \u003c/div\u003e\n\u003ch2 id=\"mobile-user-experience\"\u003eMobile User Experience\u003c/h2\u003e\n\u003cp\u003eJacob Parcell from GSA spoke about some powerful tools to rely on when creating your mobile or responsive product. A few tips:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eCheck out the \u003ca href=\"http://gsablogs.gsa.gov/dsic/get-it-done/mobile-application-development-program/\"\u003eMobile App Development Program\u003c/a\u003e before you start building\u003c/li\u003e\n\u003cli\u003eMobile UX is even more complex than desktop\u003c/li\u003e\n\u003cli\u003eTurn content into data that can be structured (e.g., XML, RSS, APIs)\u003c/li\u003e\n\u003cli\u003eDon’t wait for the perfect Information Architecture; put it out there and revise based on user feedback\u003c/li\u003e\n\u003c/ul\u003e\n\u003ciframe src=\"//www.slideshare.net/slideshow/embed_code/key/HxNSDdfJYBcNrw\" width=\"595\" height=\"485\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" style=\"border:1px solid #CCC; border-width:1px; margin-bottom:5px; max-width: 100%;\" allowfullscreen\u003e \u003c/iframe\u003e \u003cdiv style=\"margin-bottom:5px\"\u003e \u003cstrong\u003e \u003ca href=\"//www.slideshare.net/DigitalGov/win-them-at-first-swipe-how-to-make-awesome-anytime-anywhere-government-user-experiences\" title=\"Win Them at First Swipe: How to Make Awesome Anytime, Anywhere Government User Experiences!\" target=\"_blank\" alt=\"Slides: Win Them at First Swipe: How to Make Awesome Anytime, Anywhere Government User Experiences\"\u003eWin Them at First Swipe: How to Make Awesome Anytime, Anywhere Government User Experiences!\u003c/a\u003e \u003c/strong\u003e from \u003cstrong\u003e\u003ca href=\"https://www.slideshare.net/DigitalGov\" target=\"_blank\"\u003eDigitalGov from General Services Administration\u003c/a\u003e\u003c/strong\u003e \u003c/div\u003e\n"}
  ]
}