{
    "version" : "https://jsonfeed.org/version/1",
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    "type" : "single",
    "title" : "Functionality and Usability Testing Resources |Digital.gov",
    "description": "Functionality and Usability Testing Resources",
    "home_page_url" : "/preview/gsa/digitalgov.gov/cm-topics-button-component/","feed_url" : "/preview/gsa/digitalgov.gov/cm-topics-button-component/2013/05/25/functionality-and-usability-testing-resources/index.json","item" : [
    {"title" :"Functionality and Usability Testing Resources","summary" : "Functionality testing verifies that the functions of a product or service is working as intended. Each function is tested by providing appropriate input, verifying the output and comparing the actual results with the expected results. Usability testing measures the ease of use and intuitiveness of a product or service by asking users to perform a","date" : "2013-05-25T16:28:41-04:00","date_modified" : "2024-04-02T09:45:13-04:00","authors" : {"jparcell" : "Jacob Parcell"},"topics" : {
        
            "mobile" : "Mobile",
            "research" : "Research",
            "user-experience" : "User Experience"
            },"branch" : "cm-topics-button-component",
      "filename" :"2013-05-25-functionality-and-usability-testing-resources.md",
      
      "filepath" :"news/2013/05/2013-05-25-functionality-and-usability-testing-resources.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/cm-topics-button-component/content/news/2013/05/2013-05-25-functionality-and-usability-testing-resources.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/cm-topics-button-component/content/news/2013/05/2013-05-25-functionality-and-usability-testing-resources.md","slug" : "functionality-and-usability-testing-resources","url" : "/preview/gsa/digitalgov.gov/cm-topics-button-component/2013/05/25/functionality-and-usability-testing-resources/","content" :"\u003cp\u003e\u003ca href=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2013/11/Mobile-app-description1.jpg\"\u003e\u003cimg class=\"alignright  wp-image-97002\" alt=\"GSA's Mobile Application Development Program Helps Agencies Develop Mobile Products\" src=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2013/11/Mobile-app-description1.jpg\" width=\"450\" height=\"300\" /\u003e\u003c/a\u003eFunctionality testing verifies that the functions of a product or service is working as intended. Each function is tested by providing appropriate input, verifying the output and comparing the actual results with the expected results. Usability testing measures the ease of use and intuitiveness of a product or service by asking users to perform a task and observing what they do, where they succeed and where they have difficulties.\u003c/p\u003e\n\u003cp\u003eThis article was developed as part of the \u003ca href=\"https://digital.gov/resources/mobile-application-development-program/\" title=\"Mobile Application Development Program\"\u003eMobile Application Development Program\u003c/a\u003e. See our \u003ca href=\"https://digital.gov/2013/08/22/mobile-product-testing-guidelines/\" title=\"Mobile Product Testing Guidelines and Resources\"\u003egeneral guidelines to testing\u003c/a\u003e article for more resources on mobile product testing.\u003c/p\u003e\n\u003cp\u003e\u003ca name=\"Government Guidance\"\u003e\u003c/a\u003e\u003cstrong\u003eGovernment Guidance\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003ePlease reference the following guidance when doing Functionality and Usability testing.\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"http://www.whitehouse.gov/sites/default/files/omb/memoranda/2011/m11-24.pdf\" rel=\"nofollow\"\u003eExecutive Order on Improving Customer Service in Government\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"http://www.whitehouse.gov/sites/default/files/omb/assets/inforeg/PRAPrimer_04072010.pdf\" rel=\"nofollow\"\u003eOMB Fast Track Process for Collecting Service Delivery Feedback\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"http://www.whitehouse.gov/sites/default/files/omb/memoranda/2011/m11-15.pdf\" rel=\"nofollow\"\u003eOMB Guidance on Plain Language Writing Act\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"http://www.whitehouse.gov/sites/default/files/omb/assets/inforeg/PRAPrimer_04072010.pdf\" rel=\"nofollow\"\u003eOMB Memo on Information Collection under the Paperwork Reduction Act\u003c/a\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\u003ch3 id=\"a-namex-resources-availablearesources-available\"\u003e\u003ca name=\"x-Resources Available\"\u003e\u003c/a\u003eResources Available\u003c/h3\u003e\n\u003cp\u003eListed below are resources available that further describe and conduct functionality and usability testing. These services/companies or websites are offered as a sample of what is currently available for functionality and usability testing and do not indicate an endorsement of them or their products and/or services.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eMobile Resources:\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"http://www.practicalecommerce.com/articles/3883-19-Tools-to-Test-your-Site-for-Mobile-Devices\" rel=\"nofollow\"\u003e19 Tools for mobile testing\u003c/a\u003e – article containing tools for mobile testing\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"http://uxmag.com/articles/eight-lessons-in-mobile-usability-testing\" rel=\"nofollow\"\u003eTips for mobile testing\u003c/a\u003e – article with tips for mobile testing\u003c/li\u003e\n\u003c/ul\u003e\n\u003ch3 id=\"toc3\"\u003e\u003ca name=\"x-Resources Available-Web Resources:\"\u003e\u003c/a\u003eWeb Resources:\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https://www.udemy.com/blog/web-usability-testing/#webusabilityfindings\" rel=\"nofollow\"\u003e3 Lessons from usability testing\u003c/a\u003e – blog post from Udemy on lessons learned from usability testing\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"http://www.peachpit.com/promotions/promotion.aspx?promo=137602\" rel=\"nofollow\"\u003eDIY Guide to usability testing\u003c/a\u003e – video tutorial from Steve Krug on simple usability testing techniques\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"http://www.testinggeek.com/web-application-functional-testing-checklist\" rel=\"nofollow\"\u003eFunctionality Testing Checklist\u003c/a\u003e – article containing functionality testing standards for web/mobile\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"http://www.softwaretestinghelp.com/sample-test-cases-testing-web-desktop-applications/\" rel=\"nofollow\"\u003eFunctionality Testing Scenarios\u003c/a\u003e – article highlighting common testing scenarios for web/mobile\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"http://blog.utest.com/which-comes-first-functional-or-usability-testing/2013/02/\" rel=\"nofollow\"\u003eFunctional or Usability Testing\u003c/a\u003e – blog post from uTest on why usability testing should come first\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"http://www.opensourcetesting.org/functional.php\" rel=\"nofollow\"\u003eOpen source software testing tools\u003c/a\u003e – page containing a list of tools for automated software testing\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eRelevant Communities:\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"http://ixdadc.ning.com/\" rel=\"nofollow\"\u003eInteraction Design Association – DC Chapter\u003c/a\u003e local community focused DC group within the larger Interaction Design Association\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"/preview/gsa/digitalgov.gov/cm-topics-button-component/communities/\" title=\"Mobile Gov Community Events\"\u003eMobileGov Community of Practice\u003c/a\u003e – cross-gov, multidisciplinary community dedicated to building a anytime, anywhere gov for the public\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"http://www.w3.org/\" rel=\"nofollow\"\u003eWorld Wide Web Consortium\u003c/a\u003e – international community that develops Web standards\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eTesting Services\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eThese services/companies or websites are offered as a sample of what is currently available and do not indicate an endorsement of them or their products and/or services. \u003cstrong\u003eThe Federal CrowdSource Mobile Testing provides…\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eMobile Resources:\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eBelow are links to organizations that provide mobile functionality and usability testing services.\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"http://m.dudamobile.com/site/dm/about#2805\" rel=\"nofollow\"\u003eDudamobile\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"http://www.mob4hire.com/\" rel=\"nofollow\"\u003eMob4Hire\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"http://www.perfectomobile.com/\" rel=\"nofollow\"\u003ePerfecto mobile\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"http://www.userlytics.com/blog/mobile-app-usability-testing-remote-users\" rel=\"nofollow\"\u003eUserlytics\u003c/a\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eWeb Resources:\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eBelow are links to organizations that provide web functionality and usability testing services.\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"http://99tests.com/\" rel=\"nofollow\"\u003e99tests\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://www.elusivestars.com/\" rel=\"nofollow\"\u003eElusiveStars\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"http://feedbackarmy.com/\" rel=\"nofollow\"\u003eFeedback Army\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://www.hatforce.com/\" rel=\"nofollow\"\u003eHatforce\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"http://www.keynote.com/\" rel=\"nofollow\"\u003eKeynote\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"http://www.passbrains.com/\" rel=\"nofollow\"\u003ePassBrains\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://www.pay4bugs.com/\" rel=\"nofollow\"\u003ePay4Bugs\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"http://testlio.com/\" rel=\"nofollow\"\u003eTestilo\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"http://www.topcoder.com/\" rel=\"nofollow\"\u003eTopCoder\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"http://www.trymyui.com/\" rel=\"nofollow\"\u003eTrymyu\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"http://www.usabilitest.com/\" rel=\"nofollow\"\u003eUsabilitest\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"http://www.usertesting.com/\" rel=\"nofollow\"\u003eUsertesting\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"http://www.utest.com/\" rel=\"nofollow\"\u003euTest\u003c/a\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\u003ch2 id=\"heading\"\u003e\u003c/h2\u003e\n\u003ch2 id=\"a-namex-test-planschecklists-available-on-githubatest-planschecklists-available-on-github\"\u003e\u003ca name=\"x-Test Plans/Checklists available on GitHub\"\u003e\u003c/a\u003eTest Plans/Checklists available on GitHub\u003c/h2\u003e\n\u003cp\u003eThe test plans listed below are government test plans, cases or checklists that have been uploaded to GitHub and are available as samples and/or for use.\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https://github.com/GSA/Mobile-Web-Manual-Testing-Script\" rel=\"nofollow\"\u003eGeneral Services Administration\u003c/a\u003e – a test script to use as a starting point for testing a mobile website\u003c/li\u003e\n\u003c/ul\u003e\n"}
  ]
}