Official websites use .gov
A .gov website belongs to an official government
organization in the United States.
Secure .gov websites use HTTPS
A
lock (
) or https:// means you’ve safely connected to
the .gov website. Share sensitive information only on official,
secure websites.
Guidance on building better digital services in government
Anselm Bradford, a front-end engineer at the Consumer Financial Protection Bureau (CFPB), is using his tech skills to protect American consumers.
Wireless Mobility Solutions Training: Bringing the Experts to You—Stay connected with the Office of Information Technology Category (ITC) Wireless Mobility Solutions training! Our latest blog unpacks training options and explains how ITC stands ready to provide your agency with the devices, plans, and security you need. Also, register for the March 16 virtual event, Securing Next-Generation Hybrid Work Environments, that will feature GSA expert discussions on Zero-Trust, cloud computing, and the use of emerging technology in today’s hybrid workplace.— via General Services Administration
Search.gov 2021 Year In Review—This report explores the top needs of 2021, expressed in the public’s own words. In addition to topics common every year, this year for the first time we explored the topic of infrastructure, and took a look at public searching behaviors. For each of the 18 topics, this report provides the top 25 searches in that topic, trend data since 2019, and the top websites serving the public in that area.— via Search.gov
Improving Acquisition Governmentwide: IT and Professional Services—We are excited to share some updates about how our portfolios are collaborating to improve governmentwide services acquisition. This year we are taking our partnership a step further through a new focus area called the Services Marketplace. Information Technology Category (ITC) and Professional Services and Human Capital Categories (PSHC) are working together to align how we roll out new contracts and tools to support buyers and suppliers of services. See what’s new, what we’re working on, and our three primary goals.— via General Services Administration
The 2021 State of Federal Robotic Process Automation (RPA) Report describes the growth and maturity of federal RPA programs to convey agency progress in digital transformation and automation.
In this panel discussion, experts from different agencies shared how they’ve used social media to reach Hispanic audiences during emergencies and the COVID-19 pandemic.
What is the past, present, and future of public sector customer experience practice? The CX Symposium series gathers practitioners to map our way.
Next Steps for Section 508 Compliance at the Office of Natural Resources Revenue: Stakeholder Interview Findings—Accessibility is the foundation for inclusion, diversity, and equity within the federal government. The main way the government establishes accessibility requirements for information and communication technology is through Section 508 of the Rehabilitation Act. Our team recently documented the steps we took to ensure all documents on onrr.gov are Section 508 compliant. This daunting task is now complete! Read interview findings and discover the next steps used to ensure ONRR continues to be at the forefront of Section 508 compliance.— via Office of Natural Resources Revenue
Learn more about the User Experience Summit submission process, and submit your presentations for consideration!
New Improvements to Regulations.gov Boost Transparency and Engagement—Almost a year ago, GSA launched a new version of Regulations.gov. While the new version came with significant improvements, customers requested the return of a few popular features from the previous version. We are happy to announce progress on the highest priority requests—improved public access to posted comments, and docket subscriptions—and new features that are coming soon.— via General Services Administration
Happenings, milestones, and data points from the past year.
Learn how we used GitHub to conduct a card sort and tree testing to improve the information architecture for onrr.gov.
The U.S. Environmental Protection Agency’s Office of Research and Development recently published an interactive StoryMap on community & citizen science highlighting the importance of citizen science and how EPA supports these efforts. The StoryMap serves as the Agency’s first-ever collection of EPA-led and EPA-funded citizen science activities organized by topic. Explore the map to learn about impactful citizen science work happening across the U.S. and how to get involved.
A summary of Cynthia Baur’s keynote at the 2021 Plain Language Summit.
An overview of the presentation by Danielle Nagele of NOAA at the 2021 Plain Language Summit. Learn how she and her team used feedback to decrease confusion and increase impact.
Digital.gov
An official website of the U.S. General Services Administration
