/preview/gsa/digitalgov.gov/bc-archive-content-3/topics/terms-of-service/ Recent content in Terms of service on Digital.gov Hugo en-us /preview/gsa/digitalgov.gov/bc-archive-content-3/2024/08/07/it-warning-banners-how-gsa-is-working-to-stop-unnecessarily-frightening-users/ Wed, 07 Aug 2024 00:00:00 +0000 /preview/gsa/digitalgov.gov/bc-archive-content-3/2024/08/07/it-warning-banners-how-gsa-is-working-to-stop-unnecessarily-frightening-users/ OMB Memo M-23-22 discourages the use of pop-ups and modals. GSA IT updated security policies so that IT warning banners are presented less intrusively to users. /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/federal-compatible-terms-of-service-agreements/ Thu, 09 Jan 2014 02:40:58 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/federal-compatible-terms-of-service-agreements/ Agreements negotiated between the federal government and vendors who offer digital tools and services. /preview/gsa/digitalgov.gov/bc-archive-content-3/2016/09/23/gettin-giphy-with-it-nara-shares-online-library-of-animated-gifs/ Fri, 23 Sep 2016 13:00:58 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2016/09/23/gettin-giphy-with-it-nara-shares-online-library-of-animated-gifs/ Have you looked in vain for quality animated GIFs from a reputable source? Come on over to the new Giphy channel from the National Archives and Records Administration. /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/12/31/digitalgovs-2015-year-in-review/ Thu, 31 Dec 2015 11:00:26 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/12/31/digitalgovs-2015-year-in-review/ As we look ahead to 2016, we wanted to take a minute to look at our most popular content in 2015 and reflect on our second year. This was a big year for DigitalGov as we saw our session traffic nearly double and our weekly and daily email subscribers increase by 15%. /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/12/28/ocsits-2015-customer-survey-what-we-learned/ Mon, 28 Dec 2015 10:00:13 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/12/28/ocsits-2015-customer-survey-what-we-learned/ Three years ago, GSA’s Office of Citizen Services and Innovative Technologies (OCSIT) set out to design a system to consistently measure customer satisfaction across our office. We were inspired by the Digital Government Strategy, which tasks agencies to adopt a customer-centric approach to service delivery. /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/09/29/trends-on-tuesday-how-much-does-it-cost-to-go-mobile/ Tue, 29 Sep 2015 01:00:08 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/09/29/trends-on-tuesday-how-much-does-it-cost-to-go-mobile/ A penny saved is a penny earned. But spending your pennies on mobile development is necessary to meet 21st century needs. /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/09/25/negotiating-a-mobile-terms-of-service-agreement/ Fri, 25 Sep 2015 10:00:38 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/09/25/negotiating-a-mobile-terms-of-service-agreement/ In our personal lives, most of us barely pay attention to Terms of Service (TOS) agreements. But in our professional lives, as federal employees, mindlessly clicking through a TOS is not an option. The DigitalGov article Getting to Yes: Working with Vendors to Secure Terms of Service and Federal Friendly Pricing explored the legal dilemmas /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/08/20/facts-on-the-federal-compatible-terms-of-service-agreement-for-yelp/ Thu, 20 Aug 2015 02:59:39 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/08/20/facts-on-the-federal-compatible-terms-of-service-agreement-for-yelp/ We’ve been excited to see the outpouring of interest this week in response to Yelp’s decision to amend their terms of service for official government use, a clear message that citizens want more ways to ensure their voices are heard by the public programs that serve them. Yelp is just one of dozens of platforms /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/08/07/five-star-customer-experience-in-public-service-with-yelp/ Fri, 07 Aug 2015 13:16:06 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/08/07/five-star-customer-experience-in-public-service-with-yelp/ Adding customer satisfaction ratings and reviews to public services just got easier now that Yelp offers a terms of service for official government use. Yelp, a Web and mobile-based user review platform, hosts insights from “real people /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/07/30/picking-up-the-slack-for-team-communication/ Thu, 30 Jul 2015 01:01:50 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/07/30/picking-up-the-slack-for-team-communication/ You have a question about a project. You ping a coworker, who texts another colleague, who emails a listserv and receives 3 responses. And the problem is: where will your supervisor find the answer next month, when someone else asks the same question? Corralling /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/07/17/is-it-time-to-try-medium-new-federal-friendly-terms-of-service/ Fri, 17 Jul 2015 11:10:08 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/07/17/is-it-time-to-try-medium-new-federal-friendly-terms-of-service/ What is Medium? Good question. Is it a publishing platform, a social network, a distribution channel, a 21st century version of the op-ed page, or something else? With a continuously evolving feature-set, Medium defies simple classification. Perhaps it is best to think about Medium in terms of what you can accomplish with it. With a /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/06/25/engaging-audiences-through-quora/ Thu, 25 Jun 2015 11:00:57 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/06/25/engaging-audiences-through-quora/ There’s no doubt that traditional social media sites like Facebook and Twitter have transformed how we communicate with stakeholders. Quora is another tool for agencies seeking to engage highly-educated thought leaders and influencers, policy makers, entrepreneurs, scientists, engineers and journalists worldwide. The brainchild of two former Facebook employees with the backing of Wikipedia’s founder, Quora aims to /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/06/08/socialgov-round-up-2015/ Mon, 08 Jun 2015 11:30:55 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/06/08/socialgov-round-up-2015/ The SocialGov Community is coming up on three years of hard work and pushing the boundaries on using social tools across the federal government. I’d like to start this round up by taking a look at the event we hosted last year, State of the #SocialGov 2014: 2 Years of Smashing Silos + Elevating Citizen /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/02/18/the-api-briefing-building-apps-with-apis-using-if-this-then-that/ Wed, 18 Feb 2015 10:42:26 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/02/18/the-api-briefing-building-apps-with-apis-using-if-this-then-that/ In my last posting, I argued that federal agencies should consider microservices architecture when releasing APIs. This is because allowing users to combine single-purpose apps together in unique ways helps people build personalized apps such as a driving map to local farmers markets. When given the opportunity, users will surprise you with the innovative creations /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/02/18/8-new-federal-friendly-apps-and-services/ Wed, 18 Feb 2015 01:10:43 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/02/18/8-new-federal-friendly-apps-and-services/ Tackling technology tasks just got easier. Recently, federal agencies negotiated eight new Terms of Service (TOS) Agreements for free apps and services. DigitalGov has an extensive list of federal-friendly TOS agreements for free products, and the list is updated as new TOS agreements are created. Cyfe Cyfe, a business dashboard app, helps users monitor diverse data /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/02/06/getting-to-yes-working-with-vendors-to-secure-terms-of-service-and-federal-friendly-pricing/ Fri, 06 Feb 2015 09:00:32 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/02/06/getting-to-yes-working-with-vendors-to-secure-terms-of-service-and-federal-friendly-pricing/ The federal government is one of the largest consumers of products and services in the United States. Yet, many agencies face tight budgets and firm guidelines that restrict the parameters under which agencies can use a product or service to complete projects. /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/01/26/new-nhtsa-app-uses-yelp-api/ Mon, 26 Jan 2015 10:00:16 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/01/26/new-nhtsa-app-uses-yelp-api/ The U.S. Department of Transportation and the National Highway Traffic Safety Administration (NHTSA) recently unveiled a new mobile app to help people who have been drinking get a safe ride home. The ‘SaferRide’ mobile app, gives holiday revelers an easy way to find a ride home when they’ve had too much to drink instead of getting /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/01/22/saferride-app-could-save-your-life/ Thu, 22 Jan 2015 10:00:03 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/01/22/saferride-app-could-save-your-life/ One death every 52 minutes. That’s how frequently someone died in crashes involving a drunk driver in the U.S. in 2013—10,076 deaths in total. While that number represents a 2.5% reduction in deaths from the previous year, the National Highway Traffic Safety Administration (NHTSA) is offering a new mobile app—called SaferRide—to /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/09/10/stacking-up-the-benefits-of-openness/ Wed, 10 Sep 2014 11:49:04 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/09/10/stacking-up-the-benefits-of-openness/ Open government, open source, openness. These words are often used in talking about open data, but we sometimes forget that the root of all of this is an open community. Individuals working together to release government data and put it to use to help their neighbors and reach new personal goals. This sense of community /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/05/13/what-is-a-terms-of-service-and-how-do-i-get-one/ Tue, 13 May 2014 10:00:33 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/05/13/what-is-a-terms-of-service-and-how-do-i-get-one/ Imagine this: You just found a great online tool that can help you do your federal job 100% better. You’re all ready to download it and start conquering the world when someone asks, “Have you checked the Terms of Service?” You’re not sure what they’re /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/guidance-for-social-media-providers/ Fri, 14 Feb 2014 12:30:27 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/guidance-for-social-media-providers/ GSA welcomes interest from providers that want to offer, for the federal government’s consideration, social media products that are free of charge. If you are such a provider, please email GSA and include the following information: Explanation of the /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/02/05/crowdhall-tint-now-available-for-federal-use/ Wed, 05 Feb 2014 16:59:18 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/02/05/crowdhall-tint-now-available-for-federal-use/ It’s been a busy few months negotiating Terms of Service on behalf of the federal government, and we’re happy to announce CrowdHall and Tint are now available and that the Tumblr agreement has been updated for the first time in almost 2 years.CrowdHall logo /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/negotiated-terms-of-service-agreements/ Mon, 13 Jan 2014 10:50:02 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/negotiated-terms-of-service-agreements/ The list of free tools that have federal-compatible terms of service agreements. /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/agency-points-of-contact-for-federal-compatible-terms-of-service-agreements/ Wed, 08 Jan 2014 10:49:03 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/agency-points-of-contact-for-federal-compatible-terms-of-service-agreements/ The list of cabinet and non-cabinet agency points of contact for the federal-compatible Terms of Service agreements. /preview/gsa/digitalgov.gov/bc-archive-content-3/2013/12/19/eventbrite-now-available-for-federal-use/ Thu, 19 Dec 2013 12:26:12 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2013/12/19/eventbrite-now-available-for-federal-use/ Does your agency host events, organize meet-ups, or provide training and professional development? Eventbrite is the latest tool with a federal-compatible Terms of Service. /preview/gsa/digitalgov.gov/bc-archive-content-3/2013/09/20/privacy-policies-terms-of-service-and-pias-oh-my/ Fri, 20 Sep 2013 11:48:52 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2013/09/20/privacy-policies-terms-of-service-and-pias-oh-my/ Guest post by Cheryl Hackley who works in the Office of Public Affairs at the Federal Trade Commission. From my early days of using email, sites like MySpace, and later getting my first smartphone, it was a common practice for me to /preview/gsa/digitalgov.gov/bc-archive-content-3/2013/08/05/thunderclap-now-available-for-government-wide-adoption/ Mon, 05 Aug 2013 12:34:39 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2013/08/05/thunderclap-now-available-for-government-wide-adoption/ Thunderclap is the latest social media and crowd-sourcing platform available to federal agencies to better engage with the public, with a newly negotiated government-compatible Terms of Service (TOS) agreement. GSA collaborated with Thunderclap to negotiate the amended terms, which brings the total number of tools with federal-compatible agreements to 66. /preview/gsa/digitalgov.gov/bc-archive-content-3/2013/07/08/instagram-now-available-for-federal-agencies/ Mon, 08 Jul 2013 10:57:55 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2013/07/08/instagram-now-available-for-federal-agencies/ Instagram is the latest mobile and social media tool available to federal, state and local governments to better engage with the public, with a newly negotiated government-compatible Terms of Service (TOS) agreement. GSA collaborated with Instagram to negotiate the amended terms, which brings the total number of /preview/gsa/digitalgov.gov/bc-archive-content-3/2013/05/30/apples-ios-terms-of-service-developer-program-license-agreement/ Thu, 30 May 2013 11:10:13 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2013/05/30/apples-ios-terms-of-service-developer-program-license-agreement/ The Apple iTunes App store is the only marketplace for downloading apps for the Apple platform. In order to put apps in the iTunes store, agencies or their contractors have signed agreements with Apple to use Apple Software to produce mobile apps that can later