{ "version" : "https://jsonfeed.org/version/1", "content" : "topics", "type" : "list", "title" : "Plain language |Digital.gov", "description": "Plain language", "home_page_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/", "count" : "113","feed_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/topics/plain-language/index.json", "section" : "topics", "items" : [{"title" :"Making the case for human-centered design: A Department of Justice case study","deck" : "Lessons learned from the launch of Access DOJ.","summary" : "The Access DOJ initiative shares nine lessons on making services more accessible, effective, and efficient.","date" : "2024-10-28T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"becky-slogeris" : "Becky Slogeris","kim-lopez" : "Kim Lopez"},"topics" : { "customer-experience" : "Customer experience", "design" : "Design", "human-centered-design" : "Human-centered design", "plain-language" : "Plain language", "user-experience" : "User experience" },"primary_image" : { "uid" : "justice-scales-svetlana-shamshurina-istock-getty-images-1226475738", "alt" : "Illustration of scales of justice sitting on top of law books, next to a gavel. One book reads 'Justice' on the spine.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "Svetlana Shamshurina/iStock via Getty Images", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2024-10-28-making-the-case-for-human-centered-design-a-department-of-justice-case-study.md", "filepath" :"news/2024/10/2024-10-28-making-the-case-for-human-centered-design-a-department-of-justice-case-study.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/10/2024-10-28-making-the-case-for-human-centered-design-a-department-of-justice-case-study.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/10/2024-10-28-making-the-case-for-human-centered-design-a-department-of-justice-case-study.md","weight" : "1","slug" : "making-the-case-for-human-centered-design-a-department-of-justice-case-study","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/10/28/making-the-case-for-human-centered-design-a-department-of-justice-case-study/" },{"title" :"Simplifying manual accessibility testing: How plain language instructions drive compliance","deck" : "Testing for accessibility ensures that digital services are usable for everyone. Explore how the Office of Natural Resources and Revenue (ONRR) streamlined their manual testing process with plain language instructions to create a more uniform testing methodology across their agency. By balancing detail with usability and continually updating resources, ONRR empowers both their small team and subject matter experts to meet Section 508 compliance.","summary" : "Testing for accessibility ensures that digital services are usable for everyone. Explore how the Office of Natural Resources and Revenue (ONRR) streamlined their manual testing process with plain language instructions to create a more uniform testing methodology across their agency. By balancing detail with usability and continually updating resources, ONRR empowers both their small team and subject matter experts to meet Section 508 compliance.","date" : "2024-10-07T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"2024-10-17-simplifying-manual-accessibility-testing-how-plain-language-instructions-drive-compliance.md", "filepath" :"news/2024/10/2024-10-17-simplifying-manual-accessibility-testing-how-plain-language-instructions-drive-compliance.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/10/2024-10-17-simplifying-manual-accessibility-testing-how-plain-language-instructions-drive-compliance.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/10/2024-10-17-simplifying-manual-accessibility-testing-how-plain-language-instructions-drive-compliance.md","source" : "doi-revenuedata","source_url" : "https://blog-nrrd.doi.gov/plain-language-accessibility/","weight" : "1","slug" : "simplifying-manual-accessibility-testing-how-plain-language-instructions-drive-compliance","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/10/07/simplifying-manual-accessibility-testing-how-plain-language-instructions-drive-compliance/" },{"title" :"Introducing the Department of Homeland Security customer experience toolkit","deck" : "The Department of Homeland Security’s Customer Experience Directorate developed a customer experience (CX) toolkit to help agencies implement CX strategies using a human-centered design approach. The toolkit offers resources to enhance service delivery, processes, and systems, following a “Ready, Set, Grow” framework for planning and implementation. It aims to serve as a reference for organizations bringing CX practices to their own agencies.","summary" : "The Department of Homeland Security’s Customer Experience Directorate developed a customer experience (CX) toolkit to help agencies implement CX strategies using a human-centered design approach. The toolkit offers resources to enhance service delivery, processes, and systems, following a “Ready, Set, Grow” framework for planning and implementation. It aims to serve as a reference for organizations bringing CX practices to their own agencies.","date" : "2024-07-16T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "best-practices" : "Best practices", "communication" : "Communication", "content-strategy" : "Content strategy", "human-centered-design" : "Human-centered design", "plain-language" : "Plain language",},"branch" : "bc-archive-content-3", "filename" :"2024-08-21-introducing-the-department-of-homeland-security-customer-experience-toolkit.md", "filepath" :"news/2024/08/2024-08-21-introducing-the-department-of-homeland-security-customer-experience-toolkit.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/08/2024-08-21-introducing-the-department-of-homeland-security-customer-experience-toolkit.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/08/2024-08-21-introducing-the-department-of-homeland-security-customer-experience-toolkit.md","source" : "dhs","source_url" : "https://www.dhs.gov/cx/resources/guides-kits/cx-toolkit","weight" : "1","slug" : "introducing-the-department-of-homeland-security-customer-experience-toolkit","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/07/16/introducing-the-department-of-homeland-security-customer-experience-toolkit/" },{"title" :"Three tips for using meta descriptions","deck" : "At USA.gov and USAGov en Español, the goal is to make content more useful to the public, and meta descriptions are one way to help people quickly find the government information they’re looking for. These brief summaries of webpage content appear in search engine results to entice users to click through, attracting visitors to agency websites. Regularly updating these descriptions based on user data can enhance their effectiveness. Read in more detail about their three tips to create effective meta descriptions: identify commonly searched keywords, write engaging and actionable descriptions, and ensure each one is unique.","summary" : "At USA.gov and USAGov en Español, the goal is to make content more useful to the public, and meta descriptions are one way to help people quickly find the government information they’re looking for. These brief summaries of webpage content appear in search engine results to entice users to click through, attracting visitors to agency websites. Regularly updating these descriptions based on user data can enhance their effectiveness. Read in more detail about their three tips to create effective meta descriptions: identify commonly searched keywords, write engaging and actionable descriptions, and ensure each one is unique.","date" : "2024-06-04T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "best-practices" : "Best practices", "communication" : "Communication", "content-strategy" : "Content strategy", "plain-language" : "Plain language", "search" : "Search" },"branch" : "bc-archive-content-3", "filename" :"2024-06-07-three-tips-for-using-meta-descriptions.md", "filepath" :"news/2024/06/2024-06-07-three-tips-for-using-meta-descriptions.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/06/2024-06-07-three-tips-for-using-meta-descriptions.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/06/2024-06-07-three-tips-for-using-meta-descriptions.md","source" : "usagov","source_url" : "https://blog.usa.gov/three-tips-for-using-meta-descriptions","weight" : "1","slug" : "three-tips-for-using-meta-descriptions","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/06/04/three-tips-for-using-meta-descriptions/" },{"title" :"FEMA National Summit on Risk Communications, Crisis Communications, and Community Engagement","deck" : "The Federal Emergency Management Agency Office of External Affairs is convening risk and crisis communicators and community leaders who are on the front-line of the climate and emerging hazard crises. Attend the free, June 10, 2024, summit virtually, or in Washington, DC. The agenda includes: the sharing invaluable tools and insights, how to implement culturally competent and accessible communications, how to integrate behavior change strategies, and more. An ASL interpreter will be provided.","summary" : "The Federal Emergency Management Agency Office of External Affairs is convening risk and crisis communicators and community leaders who are on the front-line of the climate and emerging hazard crises. Attend the free, June 10, 2024, summit virtually, or in Washington, DC. The agenda includes: the sharing invaluable tools and insights, how to implement culturally competent and accessible communications, how to integrate behavior change strategies, and more. An ASL interpreter will be provided.","date" : "2024-04-25T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "best-practices" : "Best practices", "communication" : "Communication", "crowdsourcing-and-citizen-science" : "Crowdsourcing and citizen science", "human-centered-design" : "Human-centered design", "information-collection" : "Information collection", "innovation" : "Innovation", "open-government" : "Open government", "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"2024-05-31-risk-communications-crisis-communications-and-community-engagement-summit.md", "filepath" :"news/2024/05/2024-05-31-risk-communications-crisis-communications-and-community-engagement-summit.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/05/2024-05-31-risk-communications-crisis-communications-and-community-engagement-summit.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/05/2024-05-31-risk-communications-crisis-communications-and-community-engagement-summit.md","source" : "fema","source_url" : "https://www.fema.gov/event/risk-communications-crisis-communications-and-community-engagement-summit","weight" : "1","slug" : "risk-communications-crisis-communications-and-community-engagement-summit","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/04/25/risk-communications-crisis-communications-and-community-engagement-summit/" },{"title" :"Reconsidering the consent form: the least user-friendly aspect of UX research","deck" : "The Open Data, Design, and Development (ODDD) team has replaced signed consent forms with a more accessible user research agreement process, offering multiple opt-in points. This ensures informed consent and participant autonomy. Explore why and how the ODDD team implemented this comprehensive participant consent process in their user research.","summary" : "The Open Data, Design, and Development (ODDD) team has replaced signed consent forms with a more accessible user research agreement process, offering multiple opt-in points. This ensures informed consent and participant autonomy. Explore why and how the ODDD team implemented this comprehensive participant consent process in their user research.","date" : "2024-04-03T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "best-practices" : "Best practices", "communication" : "Communication", "human-centered-design" : "Human-centered design", "open-source" : "Open source", "plain-language" : "Plain language", "privacy" : "Privacy", "records-management" : "Records management", "research" : "Research" },"branch" : "bc-archive-content-3", "filename" :"2024-04-04-reconsidering-the-consent-form-the-least-user-friendly-aspect-of-ux-research.md", "filepath" :"news/2024/04/2024-04-04-reconsidering-the-consent-form-the-least-user-friendly-aspect-of-ux-research.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/04/2024-04-04-reconsidering-the-consent-form-the-least-user-friendly-aspect-of-ux-research.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/04/2024-04-04-reconsidering-the-consent-form-the-least-user-friendly-aspect-of-ux-research.md","source" : "doi-revenuedata","source_url" : "https://blog-nrrd.doi.gov/user-research-consent/","weight" : "1","slug" : "reconsidering-the-consent-form-the-least-user-friendly-aspect-of-ux-research","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/04/03/reconsidering-the-consent-form-the-least-user-friendly-aspect-of-ux-research/" },{"title" :"How USAGov uses data to improve content","deck" : "Each month, USAGov’s content designers spend many hours ensuring that the content on USA.gov and USAGov en Español is up-to-date, accurate, and meets user needs. Learn how their team does holistic reviews of each topic section based on a rolling calendar with the goal of updating all content at least every 6 months.","summary" : "Each month, USAGov’s content designers spend many hours ensuring that the content on USA.gov and USAGov en Español is up-to-date, accurate, and meets user needs. Learn how their team does holistic reviews of each topic section based on a rolling calendar with the goal of updating all content at least every 6 months.","date" : "2024-04-01T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "Analytics" : "Analytics", "best-practices" : "Best practices", "content-strategy" : "Content strategy", "design" : "Design", "human-centered-design" : "Human-centered design", "multilingual" : "Multilingual", "plain-language" : "Plain language", "research" : "Research", "search" : "Search" },"branch" : "bc-archive-content-3", "filename" :"2024-04-01-how-usagov-uses-data-to-improve-content.md", "filepath" :"news/2024/04/2024-04-01-how-usagov-uses-data-to-improve-content.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/04/2024-04-01-how-usagov-uses-data-to-improve-content.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/04/2024-04-01-how-usagov-uses-data-to-improve-content.md","source" : "usagov","source_url" : "https://blog.usa.gov/how-usagov-uses-data-to-improve-content","weight" : "1","slug" : "how-usagov-uses-data-to-improve-content","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/04/01/how-usagov-uses-data-to-improve-content/" },{"title" :"An introduction to working with social media influencers","deck" : "How to create and manage a social media influencer program","summary" : "Learn how to partner with social media influencers and design, implement, and measure an influencer program.","date" : "2024-02-02T13:12:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "plain-language" : "Plain language", "social-media" : "Social media" },"primary_image" : { "uid" : "download-free-hhs-fda-influencers-101-guide", "alt" : "Image of FDA guide, Influencers 101: Best Practices and Practical Approaches for Public Health Campaigns. On the left, Download Free Guide, and Center for Tobacco Products. Logos for HHS and FDA are below the guide on the right.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "jpg" },"branch" : "bc-archive-content-3", "filename" :"an-introduction-to-working-with-social-media-influencers.md", "filepath" :"resources/an-introduction-to-working-with-social-media-influencers.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/an-introduction-to-working-with-social-media-influencers.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/an-introduction-to-working-with-social-media-influencers.md","weight" : "1","slug" : "an-introduction-to-working-with-social-media-influencers","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/an-introduction-to-working-with-social-media-influencers/" },{"title" :"An introduction to content","deck" : "Understand why content matters to digital experience","summary" : "Best practices for creating clear, useful, digital content for federal websites and digital services.","date" : "2023-12-15T15:44:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "content-strategy" : "Content strategy", "plain-language" : "Plain language", "usability" : "Usability" },"branch" : "bc-archive-content-3", "filename" :"an-introduction-to-content.md", "filepath" :"resources/an-introduction-to-content.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/an-introduction-to-content.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/an-introduction-to-content.md","weight" : "1","slug" : "an-introduction-to-content","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/an-introduction-to-content/" },{"title" :"Delivering on 21st Century IDEA: A case study from the GSA SmartPay team (Part 3)","summary" : "A GSA SmartPay product owner shares her experience designing user-centered, accessible content for multiple audiences.","date" : "2023-11-29T08:04:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"rebekah-knouse-perillo" : "Rebekah Knouse Perillo","ryan-johnson" : "Ryan Johnson"},"topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "digital-service-delivery" : "Digital service delivery", "plain-language" : "Plain language", "product-and-project-management" : "Product and project management" },"primary_image" : { "uid" : "three-gsa-smartpay-screens-part-3", "alt" : "Three screenshots of GSA SmartPay websites overlap each other against a green and blue gradient background. From rear to front, the sites are: 889 Representations Search, Complete Your GSA SmartPay Training, and the main GSA SmartPay homepage.", "width" : "1200", "height" : "628", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2023-11-29-part-3-delivering-on-21st-century-idea-a-case-study-from-the-gsa-smartpay-team.md", "filepath" :"news/2023/11/2023-11-29-part-3-delivering-on-21st-century-idea-a-case-study-from-the-gsa-smartpay-team.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/11/2023-11-29-part-3-delivering-on-21st-century-idea-a-case-study-from-the-gsa-smartpay-team.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/11/2023-11-29-part-3-delivering-on-21st-century-idea-a-case-study-from-the-gsa-smartpay-team.md","weight" : "1","slug" : "part-3-delivering-on-21st-century-idea-a-case-study-from-the-gsa-smartpay-team","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/11/29/part-3-delivering-on-21st-century-idea-a-case-study-from-the-gsa-smartpay-team/" },{"title" :"PlainLanguage.gov","deck" : "A guide to making copy clear and easy to understand.","summary" : "A resource to help federal employees write in plain language and comply with the Plain Writing Act of 2010.","date" : "2023-11-15T12:14:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "communication" : "Communication", "content-strategy" : "Content strategy", "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"plainlanguage-gov.md", "filepath" :"resources/plainlanguage-gov.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/plainlanguage-gov.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/plainlanguage-gov.md","source" : "plain-language","source_url" : "https://www.plainlanguage.gov","weight" : "1","slug" : "plainlanguage-gov","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/plainlanguage-gov/" },{"title" :"An introduction to trust","deck" : "Understand how digital services impact trust in government","summary" : "Guidance on how to build government websites that people can trust.","date" : "2023-10-06T12:29:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "content-strategy" : "Content strategy", "digital-service-delivery" : "Digital service delivery", "governance" : "Governance", "plain-language" : "Plain language", "trust" : "Trust" },"branch" : "bc-archive-content-3", "filename" :"an-introduction-to-trust.md", "filepath" :"resources/an-introduction-to-trust.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/an-introduction-to-trust.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/an-introduction-to-trust.md","weight" : "1","slug" : "an-introduction-to-trust","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/an-introduction-to-trust/" },{"title" :"Why the American People Deserve a Digital Government","deck" : "OMB released new policy guidance for government that includes a variety of actions and standards to help federal agencies design, develop, and deliver modern websites and digital services. Memo M-23-22, Delivering a Digital-First Public Experience, will make it seamless for the public to obtain government information and services online, and help agencies fully implement the 21st Century Integrated Digital Experience Act (21st Century IDEA).","summary" : "OMB recently released new policy guidance for government that includes a variety of actions and standards to help federal agencies design, develop, and deliver modern websites and digital services. Memo M-23-22, Delivering a Digital-First Public Experience, will make it seamless for the public to obtain government information and services online, and help agencies fully implement the 21st Century Integrated Digital Experience Act (21st Century IDEA).","date" : "2023-09-22T13:26:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "analytics" : "Analytics", "best-practices" : "Best practices", "budgeting-and-performance" : "Budgeting and performance", "communication" : "Communication", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "design" : "Design", "digital-service-delivery" : "Digital service delivery", "governance" : "Governance", "human-centered-design" : "Human-centered design", "mobile" : "Mobile", "multilingual" : "Multilingual", "plain-language" : "Plain language", "privacy" : "Privacy", "public-policy" : "Public policy", "search" : "Search", "search-engine-optimization" : "Search engine optimization", "security" : "Security", "social-media" : "Social media", "trust" : "Trust", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2023-09-25-why-the-american-people-deserve-a-digital-government.md", "filepath" :"news/2023/09/2023-09-25-why-the-american-people-deserve-a-digital-government.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/09/2023-09-25-why-the-american-people-deserve-a-digital-government.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/09/2023-09-25-why-the-american-people-deserve-a-digital-government.md","source" : "whitehouse","source_url" : "https://www.whitehouse.gov/omb/briefing-room/2023/09/22/why-the-american-people-deserve-a-digital-government/","weight" : "1","slug" : "why-the-american-people-deserve-a-digital-government","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/09/22/why-the-american-people-deserve-a-digital-government/" },{"title" :"A conversation about content audits","deck" : "Two content designers discuss why content audits are important and how to get started","summary" : "Content audits can be tedious. Two content designers discuss why we do them anyway, and how to get started.","date" : "2023-09-12T10:12:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"michelle-rago" : "Michelle Rago","ryan-johnson" : "Ryan Johnson"},"topics" : { "accessibility" : "Accessibility", "analytics" : "Analytics", "content-strategy" : "Content strategy", "plain-language" : "Plain language", "search-engine-optimization" : "Search engine optimization" },"primary_image" : { "uid" : "website-audit-control-panel-olivier-le-moal-istock-getty-images-693699396-comp", "alt" : "At a website audit control panel, a hand turns an effort knob to the maximum for achieving success.", "width" : "1200", "height" : "628", "credit" : "", "caption" : "Olivier Le Moal/iStock via Getty Images Plus", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2023-09-12-a-conversation-about-content-audits.md", "filepath" :"news/2023/09/2023-09-12-a-conversation-about-content-audits.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/09/2023-09-12-a-conversation-about-content-audits.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/09/2023-09-12-a-conversation-about-content-audits.md","weight" : "1","slug" : "a-conversation-about-content-audits","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/09/12/a-conversation-about-content-audits/" },{"kicker" : "","title" :"4 steps writers and editors can take to demonstrate value","deck" : "How to strike a balance between cost and value","summary" : "As plain language writers and editors, we need to demonstrate the value we bring to projects. This writeup explains how to calculate the costs of our work and articulate its value.","date" : "2023-08-08T21:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katherine-spivey" : "Katherine Spivey","meredith-larson" : "Meredith Larson"},"topics" : { "budgeting-and-performance" : "Budgeting and performance", "communication" : "Communication", "content-strategy" : "Content strategy", "content-strategy" : "Content strategy", "digital-service-delivery" : "Digital service delivery", "governance" : "Governance", "plain-language" : "Plain language", "professional-development" : "Professional development" },"primary_image" : { "uid" : "content-strategy-tarikvision-istock-getty-images-1411514984-comp", "alt" : "3-D isometric flat vector conceptual illustration of blog content strategy.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "TarikVision/iStock via Getty Images", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2023-08-08-4-steps-writers-and-editors-can-take-to-demonstrate-value.md", "filepath" :"news/2023/08/2023-08-08-4-steps-writers-and-editors-can-take-to-demonstrate-value.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/08/2023-08-08-4-steps-writers-and-editors-can-take-to-demonstrate-value.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/08/2023-08-08-4-steps-writers-and-editors-can-take-to-demonstrate-value.md","weight" : "1","slug" : "4-steps-writers-and-editors-can-take-to-demonstrate-value","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/08/08/4-steps-writers-and-editors-can-take-to-demonstrate-value/" },{"title" :"An introduction to plain language","deck" : "Using plain language is required on all government websites and also creates a better user experience.","summary" : "Understand how and why to use plain language on government websites and other digital services","date" : "2023-05-01T14:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "communication" : "Communication", "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"an-introduction-to-plain-language.md", "filepath" :"resources/an-introduction-to-plain-language.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/an-introduction-to-plain-language.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/an-introduction-to-plain-language.md","weight" : "1","slug" : "an-introduction-to-plain-language","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/an-introduction-to-plain-language/" },{"title" :"The art of storytelling in a hybrid world","deck" : "Harnessing the lasting power of stories","summary" : "Combined with technology and audience awareness, our increasingly digital, hybrid world can still leverage that in-person charm through the art of storytelling.","date" : "2023-04-20T09:52:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"frances-carden" : "Frances Carden"},"topics" : { "accessibility" : "Accessibility", "communication" : "Communication", "communication" : "Communication", "content-strategy" : "Content strategy", "crowdsourcing-and-citizen-science" : "Crowdsourcing and citizen science", "plain-language" : "Plain language", "social media" : "Social media" },"primary_image" : { "uid" : "metamorworks-istock-getty-images-plus-815451162-comp", "alt" : "In the foreground, various digital stories are seen on the ground. In the background, a large group of people are visible from the legs down.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "metamorworks, iStock, Getty Images Plus", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2023-04-20-the-art-of-storytelling-in-a-hybrid-world.md", "filepath" :"news/2023/04/2023-04-20-the-art-of-storytelling-in-a-hybrid-world.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/04/2023-04-20-the-art-of-storytelling-in-a-hybrid-world.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/04/2023-04-20-the-art-of-storytelling-in-a-hybrid-world.md","weight" : "1","slug" : "the-art-of-storytelling-in-a-hybrid-world","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/04/20/the-art-of-storytelling-in-a-hybrid-world/" },{"title" :"Plain language on onrr.gov: coordination and implementation with web content owners","deck" : "Strategies, examples, and lessons learned from coordinating with content owners to enhance plain language on onrr.gov.","summary" : "Strategies, examples, and lessons learned from coordinating with content owners to enhance plain language on onrr.gov.","date" : "2023-03-16T12:28:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"2023-03-16-plain-language-on-onrr-gov-coordination-and-implementation-with-web-content-owners.md", "filepath" :"news/2023/03/2023-03-16-plain-language-on-onrr-gov-coordination-and-implementation-with-web-content-owners.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/03/2023-03-16-plain-language-on-onrr-gov-coordination-and-implementation-with-web-content-owners.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/03/2023-03-16-plain-language-on-onrr-gov-coordination-and-implementation-with-web-content-owners.md","source" : "doi-revenuedata","source_url" : "https://blog-nrrd.doi.gov/plain-language/","weight" : "1","slug" : "plain-language-on-onrr-gov-coordination-and-implementation-with-web-content-owners","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/03/16/plain-language-on-onrr-gov-coordination-and-implementation-with-web-content-owners/" },{"kicker" : "","title" :"A happy compromise between people-first and plain language","deck" : "Applying people-first standards with plain language in mind","summary" : "Find out how the National Institute of Corrections is using people-first plain language in its communications. See what words and phrases they’re changing.","date" : "2023-03-07T12:31:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"celia-a-terrazas" : "Celia A. Terrazas"},"topics" : { "accessibility" : "Accessibility", "communication" : "Communication", "content-strategy" : "Content strategy", "plain-language" : "Plain language", "social-media" : "Social media", "user-experience" : "User experience" },"primary_image" : { "uid" : "people-first-plain-language-compromise", "alt" : "A title card with black text for the blog post title: A happy compromise between people-first and plain language, and the summary line: Applying people-first standards with plain language in mind. There digital.gov logo is at the bottom left, and multi-colored small circles on the right.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2023-03-06-a-happy-compromise-between-people-first-and-plain-language.md", "filepath" :"news/2023/03/2023-03-06-a-happy-compromise-between-people-first-and-plain-language.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/03/2023-03-06-a-happy-compromise-between-people-first-and-plain-language.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/03/2023-03-06-a-happy-compromise-between-people-first-and-plain-language.md","weight" : "1","slug" : "a-happy-compromise-between-people-first-and-plain-language","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/03/07/a-happy-compromise-between-people-first-and-plain-language/" },{"title" :"How to manage a federal website","deck" : "5 steps to building a successful government website","summary" : "Managing government websites is a targeted exercise. Here are 5 steps to help you build and maintain a successful one.","date" : "2023-02-02T09:13:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"frances-carden" : "Frances Carden"},"topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "design" : "Design", "plain-language" : "Plain language", "user-experience" : "User experience" },"primary_image" : { "uid" : "everythingpossible-istock-getty-images-1370929429", "alt" : "Close up of person working with mobile phone, stylus pen, and a laptop computer on a desk in an office. A screen of various business and web development icons float in the foreground.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "everythingpossible, iStock, Getty Images", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2023-02-02-how-to-manage-a-federal-website.md", "filepath" :"news/2023/02/2023-02-02-how-to-manage-a-federal-website.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/02/2023-02-02-how-to-manage-a-federal-website.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/02/2023-02-02-how-to-manage-a-federal-website.md","weight" : "1","slug" : "how-to-manage-a-federal-website","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/02/02/how-to-manage-a-federal-website/" },{"title" :"To Build Trust, Aim for Easy","summary" : "Trust is earned through consistency and commitment. Build sites that build trust by considering user needs, respecting people’s time, and avoiding customer experience pitfalls.","date" : "2022-12-13T10:12:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"amanda-dean" : "Amanda Dean"},"topics" : { "accessibility" : "Accessibility", "customer-experience" : "Customer experience", "digital-service-delivery" : "Digital service delivery", "plain-language" : "Plain language", "trust" : "Trust", "usability" : "Usability" },"primary_image" : { "uid" : "title-card-to-build-trust-aim-for-easy", "alt" : "A title card for the blog titled: To Build Trust, Aim for Easy. It has a dark background and multi-colored arrow shapes on the right. The top line has Customer Experience in small light blue text, while the title and summary are in larger white text. The summary says: Trust is earned through consistency and commitment. Build sites that build trust by considering user needs, respecting people’s time, and avoiding CX pitfalls. At the bottom left is the Digital.gov logo in white.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-12-13-to-build-trust-aim-for-easy.md", "filepath" :"news/2022/12/2022-12-13-to-build-trust-aim-for-easy.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/12/2022-12-13-to-build-trust-aim-for-easy.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/12/2022-12-13-to-build-trust-aim-for-easy.md","weight" : "1","slug" : "to-build-trust-aim-for-easy","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/12/13/to-build-trust-aim-for-easy/" },{"title" :"Tips for communicating about your research with non-scientists","deck" : "Using plain language to describe your work is not only important, it’s also part of the NIH mission and federal law. Here are some tips for telling the public about your research and why it matters.","summary" : "Using plain language to describe your work is not only important, it’s also part of the NIH mission and federal law. Here are some tips for telling the public about your research and why it matters.","date" : "2022-11-09T12:53:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"2022-12-01-tips-for-communicating-about-your-research-with-non-scientists.md", "filepath" :"news/2022/12/2022-12-01-tips-for-communicating-about-your-research-with-non-scientists.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/12/2022-12-01-tips-for-communicating-about-your-research-with-non-scientists.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/12/2022-12-01-tips-for-communicating-about-your-research-with-non-scientists.md","source_url" : "https://www.nia.nih.gov/research/blog/2022/11/tips-communicating-about-your-research-non-scientists","weight" : "1","slug" : "tips-for-communicating-about-your-research-with-non-scientists","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/11/09/tips-for-communicating-about-your-research-with-non-scientists/" },{"title" :"Jargon Madness: A Plain Language Exercise","deck" : "Gamifying Plain Language","summary" : "During the 2022 Plain Language Summit, Laura Rabuck of the Veterans Health Administration demonstrated how to promote plain language practices by focusing on jargon, a common enemy of all plain writers.","date" : "2022-11-07T19:14:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"joshua-hardy" : "Joshua Hardy"},"topics" : { "communication" : "Communication", "plain-language" : "Plain language" },"primary_image" : { "uid" : "pl-quotes-sm2-madness-empty-tournament-competition-bracket-grid-oleksii-arseniuk-istock-getty-images-1074883916", "alt" : "An empty tournament competition grid template. The words Jargon Madness are centered at the top in black text, with the red and blue plain language quotaion marks logo on each side.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "Oleksii Arseniuk, iStock, Getty Images", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-11-08-jargon-madness-a-plain-language-exercise.md", "filepath" :"news/2022/11/2022-11-08-jargon-madness-a-plain-language-exercise.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/11/2022-11-08-jargon-madness-a-plain-language-exercise.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/11/2022-11-08-jargon-madness-a-plain-language-exercise.md","weight" : "1","slug" : "jargon-madness-a-plain-language-exercise","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/11/07/jargon-madness-a-plain-language-exercise/" },{"kicker" : "User Research","title" :"Managing Stakeholder Feedback: Lessons from Experience","summary" : "During the 2022 Plain Language Summit, Stephanie Morrison from the Department of Health and Human Services provided five tips for managing reviewers when asking for feedback.","date" : "2022-10-24T07:59:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"alexander-wilson" : "Alexander Wilson"},"topics" : { "communication" : "Communication", "plain-language" : "Plain language", "research" : "Research", "usability" : "Usability" },"primary_image" : { "uid" : "pl-summit-venn-managing-stakeholder-feedback", "alt" : "A venn diagram with two overlapping circles. The left circle is labeled Gatekeepers and lists four kinds: supervisor, agency leaders, office of comms, and legal department. A box to the left notes that this ensures appropriateness and consistency with agency style and policy. The right circle is labeled Subject matter experts and lists four kinds: analysts, researchers, scientists, and lawyers. A box to the right notes that this ensures accuracy, currency, and completeness of content. The blue shade indicates there can be some overlap in these roles.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-10-24-managing-stakeholder-feedback-lessons-from-experience.md", "filepath" :"news/2022/10/2022-10-24-managing-stakeholder-feedback-lessons-from-experience.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/10/2022-10-24-managing-stakeholder-feedback-lessons-from-experience.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/10/2022-10-24-managing-stakeholder-feedback-lessons-from-experience.md","weight" : "1","slug" : "managing-stakeholder-feedback-lessons-from-experience","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/10/24/managing-stakeholder-feedback-lessons-from-experience/" },{"title" :"Content Design for beta.ADA.gov: Writing for Action and Flexibility","deck" : "Content Design for beta.ADA.gov: Writing for Action and Flexibility—18F worked with a team at the Department of Justice to redesign ADA.gov. They helped them launch beta.ada.gov, and designed new content for some of the most sought-after ADA topics.","date" : "2022-07-13T18:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "design" : "Design", "human-centered-design" : "Human-centered design", "plain-language" : "Plain language", "research" : "Research" },"branch" : "bc-archive-content-3", "filename" :"2022-07-15-content-design-for-beta-ada-gov-writing-for-action-and-flexibility.md", "filepath" :"news/2022/07/2022-07-15-content-design-for-beta-ada-gov-writing-for-action-and-flexibility.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/07/2022-07-15-content-design-for-beta-ada-gov-writing-for-action-and-flexibility.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/07/2022-07-15-content-design-for-beta-ada-gov-writing-for-action-and-flexibility.md","source" : "18f","source_url" : "https://18f.gsa.gov/2022/07/13/content-design-ada/","weight" : "1","slug" : "content-design-for-beta-ada-gov-writing-for-action-and-flexibility","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/07/13/content-design-for-beta-ada-gov-writing-for-action-and-flexibility/" },{"kicker" : "Multilingual","title" :"10 Tips to Create, Maintain, and Present Non-English Digital Content: A Q\u0026A with Michael Mulé","summary" : "This question and answer session for our webinar, Language Connections: Tips to Create, Maintain, and Present Non-English Digital Content, can help you improve access to your multilingual digital content.","date" : "2022-05-23T08:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"michael-mule" : "Michael Mulé"},"topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "multilingual" : "Multilingual", "plain-language" : "Plain language" },"primary_image" : { "uid" : "laptop-translation-jirsak-istock-gettyimagesplus-1226941220", "alt" : "A stock photo image of a hand holds up a laptop. On the screen, 10 languages surround a language translation icon.", "width" : "2400", "height" : "1600", "credit" : "", "caption" : "Jirsak, iStock, Getty Images Plus", "format" : "jpg" },"branch" : "bc-archive-content-3", "filename" :"2022-05-23-10-tips-to-create-maintain-and-present-non-english-digital-content-a-q-a-with-michael-mule.md", "filepath" :"news/2022/05/2022-05-23-10-tips-to-create-maintain-and-present-non-english-digital-content-a-q-a-with-michael-mule.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/05/2022-05-23-10-tips-to-create-maintain-and-present-non-english-digital-content-a-q-a-with-michael-mule.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/05/2022-05-23-10-tips-to-create-maintain-and-present-non-english-digital-content-a-q-a-with-michael-mule.md","weight" : "1","slug" : "10-tips-to-create-maintain-and-present-non-english-digital-content-a-qa-with-michael-mule","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/05/23/10-tips-to-create-maintain-and-present-non-english-digital-content-a-qa-with-michael-mule/" },{"title" :"Lessons from the 2021 Federal Plain Language Report Card","deck" : "During the Digital.gov and Plain Language Community event, Results of the 2021 Federal Report Card, speaker David Lipscomb gave examples of web content that received both high and low scores in the 2021 Plain Language Report Card. Here’s what we learned.","summary" : "","date" : "2022-03-11T21:17:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"mara-goldberg" : "Mara Goldberg","gabby-fratanduono-king" : "Gabby Fratanduono-King"},"topics" : { "accessibility" : "Accessibility", "communication" : "Communication", "content-strategy" : "Content strategy", "design" : "Design", "plain-language" : "Plain language", "user-experience" : "User experience" },"primary_image" : { "uid" : "title-card-2021-plain-language-report-card-slide-7-dhs-foia", "alt" : "Graphic for the 2021 Plain Language Report Card resource page is a screen capture of slide number seven from the December 2021 event presentation deck. It shows the Department of Homeland Security (DHS) FOIA request page and accompanying text indicating six ways this is a good example of plain language use.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-03-12-lessons-from-the-2021-federal-plain-language-report-card.md", "filepath" :"news/2022/03/2022-03-12-lessons-from-the-2021-federal-plain-language-report-card.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/03/2022-03-12-lessons-from-the-2021-federal-plain-language-report-card.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/03/2022-03-12-lessons-from-the-2021-federal-plain-language-report-card.md","source_url" : "https://digital.gov/resources/lessons-from-the-2021-federal-plain-language-report-card/","weight" : "1","slug" : "lessons-from-the-2021-federal-plain-language-report-card","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/03/11/lessons-from-the-2021-federal-plain-language-report-card/" },{"title" :"Lessons from the 2021 Federal Plain Language Report Card","deck" : "What we learned from examples of web content that received both high and low scores.","summary" : "This event recap highlights best practices, a short case study video, and examples of federal web content that received both high and low scores in the 2021 Plain Language Report Card.","date" : "2022-03-11T17:26:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"mara-goldberg" : "Mara Goldberg","gabby-fratanduono-king" : "Gabby Fratanduono-King"},"topics" : { "accessibility" : "Accessibility", "communication" : "Communication", "content-strategy" : "Content strategy", "design" : "Design", "plain-language" : "Plain language", "user-experience" : "User experience" },"primary_image" : { "uid" : "title-card-2021-plain-language-report-card-slide-7-dhs-foia", "alt" : "Graphic for the 2021 Plain Language Report Card resource page is a screen capture of slide number seven from the December 2021 event presentation deck. It shows the Department of Homeland Security (DHS) FOIA request page and accompanying text indicating six ways this is a good example of plain language use.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"lessons-from-the-2021-federal-plain-language-report-card.md", "filepath" :"resources/lessons-from-the-2021-federal-plain-language-report-card.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/lessons-from-the-2021-federal-plain-language-report-card.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/lessons-from-the-2021-federal-plain-language-report-card.md","weight" : "1","slug" : "lessons-from-the-2021-federal-plain-language-report-card","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/lessons-from-the-2021-federal-plain-language-report-card/" },{"kicker" : "Multilingual","title" :"Webinar Recap: How To Best Connect With Your Spanish-speaking Audience During an Emergency","summary" : "In this panel discussion, experts from different agencies shared how they’ve used social media to reach Hispanic audiences during emergencies and the COVID-19 pandemic.","date" : "2022-01-24T10:44:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"mara-goldberg" : "Mara Goldberg","gabby-fratanduono-king" : "Gabby Fratanduono-King"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "multilingual" : "Multilingual", "plain-language" : "Plain language", "social-media" : "Social media" },"primary_image" : { "uid" : "multilingual-panel-connect-in-emergency", "alt" : "Screencapture showing five panelists in a video conference call for an event on multilingual messaging during an emergency.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-01-24-webinar-recap-how-to-best-connect-with-your-spanish-speaking-audience-during-an-emergency.md", "filepath" :"news/2022/01/2022-01-24-webinar-recap-how-to-best-connect-with-your-spanish-speaking-audience-during-an-emergency.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/01/2022-01-24-webinar-recap-how-to-best-connect-with-your-spanish-speaking-audience-during-an-emergency.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/01/2022-01-24-webinar-recap-how-to-best-connect-with-your-spanish-speaking-audience-during-an-emergency.md","weight" : "1","slug" : "webinar-recap-how-to-best-connect-with-your-spanish-speaking-audience-during-an-emergency","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/01/24/webinar-recap-how-to-best-connect-with-your-spanish-speaking-audience-during-an-emergency/" },{"kicker" : "Plain Language","title" :"Keynote Speaker Recap: Would More Plain Language Have Saved Us From the Worst of the Pandemic?","summary" : "A summary of Cynthia Baur’s keynote at the 2021 Plain Language Summit.","date" : "2022-01-04T13:02:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katherine-spivey" : "Katherine Spivey","mara-goldberg" : "Mara Goldberg","gabby-fratanduono-king" : "Gabby Fratanduono-King"},"topics" : { "communication" : "Communication", "plain-language" : "Plain language", "research" : "Research", "user-experience" : "User experience" },"primary_image" : { "uid" : "covid-coronavirus-lawkeeper-istock-getty-images-plus-1214014551", "alt" : "A tag cloud graphic for coronavirus disease COVID-19. Colorful stripes and dynamic wavy vivid lines with halftone world map texture over violet background.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "lawkeeper, iStock, Getty Images Plus", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-01-04-keynote-speaker-recap-would-more-plain-language-have-saved-us-from-the-worst-of-the-pandemic.md", "filepath" :"news/2022/01/2022-01-04-keynote-speaker-recap-would-more-plain-language-have-saved-us-from-the-worst-of-the-pandemic.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/01/2022-01-04-keynote-speaker-recap-would-more-plain-language-have-saved-us-from-the-worst-of-the-pandemic.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/01/2022-01-04-keynote-speaker-recap-would-more-plain-language-have-saved-us-from-the-worst-of-the-pandemic.md","weight" : "1","slug" : "keynote-speaker-recap-would-more-plain-language-have-saved-us-from-the-worst-of-the-pandemic","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/01/04/keynote-speaker-recap-would-more-plain-language-have-saved-us-from-the-worst-of-the-pandemic/" },{"kicker" : "Plain Language","title" :"Webinar Recap: Key Takeaways on Simplifying Hazard Communications With Plain Language","summary" : "An overview of the presentation by Danielle Nagele of NOAA at the 2021 Plain Language Summit. Learn how she and her team used feedback to decrease confusion and increase impact.","date" : "2022-01-04T12:35:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"rebecca-nelson" : "Rebecca Nelson"},"topics" : { "customer-experience" : "Customer experience", "plain-language" : "Plain language", "research" : "Research", "user-experience" : "User experience" },"primary_image" : { "uid" : "nws-hazard-simplification-project", "alt" : "A title card for the plain language summit presentation. Along the top are three logos for National Oceanic and Atmospheric Administration NOAA, National Weather Service NWS and the Weather-Ready Network WRN. Below that is the title, NWS Hazard Simplification Project: Plain Language Coming to the NWS Watch, Warning, and Advisory System. In the background are icons for weather-related warning sign posts. Three words are along the bottom: watch in yellow text with yellow border, warning in red text with red border, and advisory in green text with green border.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-01-03-webinar-recap-key-takeaways-on-simplifying-hazard-communications-with-plain-language.md", "filepath" :"news/2022/01/2022-01-03-webinar-recap-key-takeaways-on-simplifying-hazard-communications-with-plain-language.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/01/2022-01-03-webinar-recap-key-takeaways-on-simplifying-hazard-communications-with-plain-language.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/01/2022-01-03-webinar-recap-key-takeaways-on-simplifying-hazard-communications-with-plain-language.md","weight" : "1","slug" : "webinar-recap-key-takeaways-on-simplifying-hazard-communications-with-plain-language","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/01/04/webinar-recap-key-takeaways-on-simplifying-hazard-communications-with-plain-language/" },{"kicker" : "Professional Development","title" :"Webinar Recap: The Part-Timer","deck" : "Learn how Joanne Short of the United States Postal Service (USPS) opened professional doors by going beyond her job description.","summary" : "Learn how Joanne Short of the United States Postal Service (USPS) opened professional doors by going beyond her job description in her Plain Language Summit session, The Part-Timer.","date" : "2021-12-15T09:51:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jacquelyn-dolezal-morales" : "Jacquelyn Dolezal Morales"},"topics" : { "communication" : "Communication", "plain-language" : "Plain language", "professional-development" : "Professional development" },"primary_image" : { "uid" : "usps-logo-1200x630", "alt" : "U.S. Postal Service logo in white on a blue background.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2021-12-15-plain-language-summit-recap-the-part-timer.md", "filepath" :"news/2021/12/2021-12-15-plain-language-summit-recap-the-part-timer.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2021/12/2021-12-15-plain-language-summit-recap-the-part-timer.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2021/12/2021-12-15-plain-language-summit-recap-the-part-timer.md","weight" : "1","slug" : "plain-language-summit-recap-the-part-timer","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2021/12/15/plain-language-summit-recap-the-part-timer/" },{"title" :"Multilingual Huddle: Designing for Translation","summary" : "In this webinar, Laura Godfrey and Fedora Braverman share tips for translating content in the digital context.","date" : "2021-06-16T12:19:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lgodfrey" : "Laura Godfrey"},"topics" : { "content-strategy" : "Content strategy", "content-strategy" : "Content strategy", "design" : "Design", "multilingual" : "Multilingual", "plain-language" : "Plain language" },"primary_image" : { "uid" : "multilingual-huddle-cfpb-homepage-vietnamese", "alt" : "A screen capture of the homepage of the consumerfinance.gov is set to the Vietnamese language.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"multilingual-huddle-designing-for-translation.md", "filepath" :"resources/multilingual-huddle-designing-for-translation.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/multilingual-huddle-designing-for-translation.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/multilingual-huddle-designing-for-translation.md","weight" : "1","slug" : "multilingual-huddle-designing-for-translation","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/multilingual-huddle-designing-for-translation/" },{"kicker" : "Video","title" :"How to Present Like a Pro","deck" : "How to Present Like a Pro—When you are presenting on streaming video, you are essentially doing the same thing as a television news anchor. Try these common methods that television presenters use daily to improve your presentation skills in the “zoom” era.","summary" : "How to Present Like a Pro—When you are presenting on streaming video, you are essentially doing the same thing as a television news anchor. Try these common methods that television presenters use daily to improve your presentation skills in the “zoom” era.","date" : "2021-03-25T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katherine-spivey" : "Katherine Spivey"},"topics" : { "customer-experience" : "Customer experience", "multimedia" : "Multimedia", "plain-language" : "Plain language", "professional-development" : "Professional development" },"branch" : "bc-archive-content-3", "filename" :"2021-04-22-how-to-present-like-a-pro.md", "filepath" :"news/2021/04/2021-04-22-how-to-present-like-a-pro.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2021/04/2021-04-22-how-to-present-like-a-pro.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2021/04/2021-04-22-how-to-present-like-a-pro.md","source" : "digitalgov","source_url" : "https://digital.gov/resources/how-to-present-like-a-pro","weight" : "1","slug" : "how-to-present-like-a-pro","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2021/03/25/how-to-present-like-a-pro/" },{"kicker" : "Communities of Practice","title" :"Join the Communicators","deck" : "Share and learn with communications and public affairs practitioners.","summary" : "Improve written and verbal communication to make government more effective.","date" : "2021-02-24T18:49:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"deanna-mccray-james" : "Deanna McCray-James","josie-anderson" : "Josie Anderson"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "open-government" : "Open government", "plain-language" : "Plain language", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"communicators.md", "filepath" :"communities/communicators.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/communities/communicators.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/communities/communicators.md","weight" : "1","aliases" : {"0" : "/communities/federal-communicators-network/"},"url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/communities/communicators/" },{"title" :"Section 508 IT Accessibility","deck" : "","summary" : "To support people working to enhance access to federal information technology (IT), we identify and promote best practices for compliance with Section 508 law, and conformance to the Revised 508 Standards.","date" : "2018-10-05T13:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"avis-ryan" : "Avis Ryan","yvette-gibson" : "Yvette Gibson"},"topics" : { "accessibility" : "Accessibility", "communication" : "Communication", "content-strategy" : "Content strategy", "plain-language" : "Plain language", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"it-accessibility-section-508.md", "filepath" :"communities/it-accessibility-section-508.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/communities/it-accessibility-section-508.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/communities/it-accessibility-section-508.md","weight" : "1","aliases" : {"0" : "/communities/accessibility/"},"slug" : "it-accessibility-section-508","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/communities/it-accessibility-section-508/" },{"kicker" : "Communities of practice","title" :"Join the Plain Language","deck" : "Share and learn with plain language practitioners.","summary" : "Promote the use of plain language to provide better service to the public.","date" : "2016-02-03T10:58:53-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katherine-spivey" : "Katherine Spivey","katina-stapleton" : "Katina Stapleton","jamie-stark" : "Jamie Stark","miriam-vincent" : "Miriam Vincent"},"topics" : { "accessibility" : "Accessibility", "communication" : "Communication", "content-strategy" : "Content strategy", "plain-language" : "Plain language" },"primary_image" : { "uid" : "communities-card-pl", "alt" : "", "width" : "2501", "height" : "1307", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"plain-language-community-of-practice.md", "filepath" :"communities/plain-language-community-of-practice.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/communities/plain-language-community-of-practice.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/communities/plain-language-community-of-practice.md","weight" : "1","aliases" : {"0" : "/communities/plain-language-community-of-practice/"},"slug" : "plain-language","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/communities/plain-language/" },{"title" :"PlainLanguage.gov","summary" : "Guidance on the use of plain language for government communications and training for federal employees.","date" : "0001-01-01T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katherine-spivey" : "Katherine Spivey"},"topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "content-strategy" : "Content strategy", "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"service_plainlanguage.md", "filepath" :"services/service_plainlanguage.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/services/service_plainlanguage.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/services/service_plainlanguage.md","source_url" : "https://www.PlainLanguage.gov/","weight" : "1","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/services/service_plainlanguage/" },{"title" :"The Guide to the Paperwork Reduction Act","summary" : "Get help with the PRA, planning and submitting an information request, and finding your agency’s PRA contact.","date" : "0001-01-01T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"sharon-mar" : "Sharon Mar"},"topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "plain-language" : "Plain language", "public-policy" : "Public policy" },"branch" : "bc-archive-content-3", "filename" :"service_pra.md", "filepath" :"services/service_pra.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/services/service_pra.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/services/service_pra.md","source" : "pra-guide","source_url" : "https://pra.digital.gov/contact/","weight" : "1","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/services/service_pra/" },{"title" :"An advanced approach to accessibility","deck" : "What to do, how to do it, and why it matters","summary" : "A deeper look at accessibility: what to do, how to do it, and why it matters.","date" : "2019-12-04T08:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"toni-bonitto" : "Toni Bonitto","jeremyzilar" : "Jeremy Zilar"},"topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "plain-language" : "Plain language", "product-and-project-management" : "Product and project management", "user-experience" : "User experience" },"primary_image" : { "uid" : "accessibility-icons-symbols-maanas-istock-getty-images-1073019390", "alt" : "A set of six blue squares, each with an accessibility icon in white: wheelchair, braille, text size with magnifying glass, hearing, two hands for sign language, and closed captioning.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "Maanas / iStock / Getty Images", "format" : "jpg" },"branch" : "bc-archive-content-3", "filename" :"an-advanced-approach-to-accessibility.md", "filepath" :"resources/an-advanced-approach-to-accessibility.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/an-advanced-approach-to-accessibility.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/an-advanced-approach-to-accessibility.md","weight" : "2","aliases" : {"0" : "/resources/intro-accessibility/","1" : "/resources/introduction-accessibility/","2" : "/resources/advanced-accessibility/"},"slug" : "an-advanced-approach-to-accessibility","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/an-advanced-approach-to-accessibility/" },{"title" :"Bilingual Glossaries, Dictionaries, and Style Guides","deck" : "Governmentwide resources to make communicating government information to multilingual audiences easier and more consistent.","summary" : "Multilingual resources to standardize the use of various languages across government.","date" : "2014-06-11T09:55:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lgodfrey" : "Laura Godfrey","lmartinez" : "Leilani Martinez"},"topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "multilingual" : "Multilingual", "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"bilingual-glossaries-dictionaries-style-guides.md", "filepath" :"resources/bilingual-glossaries-dictionaries-style-guides.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/bilingual-glossaries-dictionaries-style-guides.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/bilingual-glossaries-dictionaries-style-guides.md","weight" : "2","aliases" : {"0" : "/resources/spanish-language-style-guide-and-glossaries/"},"slug" : "bilingual-glossaries-dictionaries-style-guides","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/bilingual-glossaries-dictionaries-style-guides/" },{"kicker" : "Communities of Practice","title" :"Join the Web Managers","deck" : "Share and learn with web and digital services practitioners.","summary" : "Create a better online experience for the public alongside government web content managers.","date" : "2013-11-21T02:31:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"toni-bonitto" : "Toni Bonitto","tori-garten" : "Tori Garten","beth-martin" : "Beth Martin","ruxi-giura" : "Ruxi Giura"},"topics" : { "accessibility" : "Accessibility", "analytics" : "Analytics", "communication" : "Communication", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "design" : "Design", "digital-service-delivery" : "Digital service delivery", "governance" : "Governance", "human-centered-design" : "Human-centered design", "information-architecture" : "Information architecture", "mobile" : "Mobile", "multilingual" : "Multilingual", "multimedia" : "Multimedia", "plain-language" : "Plain language", "privacy" : "Privacy", "product-and-project-management" : "Product and project management", "public-policy" : "Public policy", "search-engine-optimization" : "Search engine optimization", "security" : "Security", "social-media" : "Social media", "usability" : "Usability", "user-experience" : "User experience" },"primary_image" : { "uid" : "communities-card-web-mgrs", "alt" : "", "width" : "2501", "height" : "1307", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"web-managers-forum.md", "filepath" :"communities/web-managers-forum.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/communities/web-managers-forum.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/communities/web-managers-forum.md","weight" : "2","aliases" : {"0" : "/communities/web-managers-forum/","1" : "/communities/web-managers-forum/web-content-managers-listserv/"},"slug" : "web-content-managers","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/communities/web-content-managers/" },{"title" :"Open Opportunities","summary" : "Discover opportunities across government that will help you build and make connections.","date" : "0001-01-01T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lnelson" : "Lisa Nelson"},"topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "content-strategy" : "Content strategy", "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"service_open-opportunities.md", "filepath" :"services/service_open-opportunities.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/services/service_open-opportunities.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/services/service_open-opportunities.md","source" : "open-opps","source_url" : "https://OpenOpps.usajobs.gov/","weight" : "2","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/services/service_open-opportunities/" },{"title" :"Requirements for delivering a digital-first public experience","deck" : "Understand the policy framework: 21st Century Integrated Digital Experience Act and OMB Memo M-23-22","summary" : "Learn how to implement 21st Century IDEA to design and deliver better websites and digital services.","date" : "2019-11-01T15:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ammie-farraj-feijoo" : "Ammie Farraj Feijoo"},"topics" : { "accessibility" : "Accessibility", "analytics" : "Analytics", "content-strategy" : "Content strategy", "digital-service-delivery" : "Digital service delivery", "governance" : "Governance", "multilingual" : "Multilingual", "plain-language" : "Plain language", "product-and-project-management" : "Product and project management", "software-engineering" : "Software engineering", "trust" : "Trust", "user-experience" : "User experience" },"primary_image" : { "uid" : "office-team-ideas-scyther5", "alt" : "Six people in a conference room with green plants and large windows are seated around a table. A single bulb glows above them.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "Scyther5/iStock via Getty Images", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"21st-century-integrated-digital-experience-act.md", "filepath" :"resources/21st-century-integrated-digital-experience-act.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/21st-century-integrated-digital-experience-act.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/21st-century-integrated-digital-experience-act.md","weight" : "10","aliases" : {"0" : "/resources/21st-century-integrated-digital-experience-act/","1" : "/resources/implications-of-recent-web-technologies-for-nara-web-guidance/","2" : "/resources/omb-m-17-06","3" : "/resources/nara-guidance-for-implementing-section-207e-of-the-e-government-act-of-2002/","4" : "/resources/nara-guidance-on-managing-social-media-records/"},"slug" : "delivering-digital-first-public-experience","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/delivering-digital-first-public-experience/" },{"kicker" : "Annual Gathering","title" :"Spring 2024 Community Summit","deck" : "Delivering a digital-first public experience","summary" : "Digital service experts across the federal government will share case studies and best practices on delivering a digital-first public experience.","date" : "2024-03-13T10:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "acquisition" : "Acquisition", "analytics" : "Analytics", "best-practices" : "Best practices", "communication" : "Communication", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "design" : "Design", "digital-service-delivery" : "Digital service delivery", "human-centered-design" : "Human-centered design", "multilingual" : "Multilingual", "plain-language" : "Plain language", "product-and-project-management" : "Product and project management", "research" : "Research", "search-engine-optimization" : "Search engine optimization", "social-media" : "Social media", "trust" : "Trust", "usability" : "Usability", "user-experience" : "User experience" },"primary_image" : { "uid" : "spring-2024-community-title-card", "alt" : "Title card graphic for the event has a white background, and on the right, a flat vector illustration in shades of blue of four people at a conference room table. On the left are three sections of text in dark blue. The first line has the blue Digital.gov logo, three blue ribbons joined together in an hexagon to resemble a capital letter D, and says, Digital.gov Communities of Practice. The next section is the title of the event, Spring 2024 Community Summit: Delivering a digital-first public experience. The last section gives the Date: March 13, 2024, and Time: 10:00 am - 4:00 pm, Eastern.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2024-02-27-spring-2024-community-summit.md", "filepath" :"events/2024/03/2024-02-27-spring-2024-community-summit.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2024/03/2024-02-27-spring-2024-community-summit.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2024/03/2024-02-27-spring-2024-community-summit.md","slug" : "spring-2024-community-summit","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2024/03/13/spring-2024-community-summit/" },{"kicker" : "ConsumerFinance.gov","title" :"Strengthening information accessibility for consumers with limited English proficiency","deck" : "","summary" : "Tune in to learn what the Consumer Financial Protection Bureau (CFPB) is doing to ensure financial products and services are accessible to all consumers, including those with limited English proficiency.","date" : "2023-05-24T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "communication" : "Communication", "customer-experience" : "Customer experience", "multilingual" : "Multilingual", "plain-language" : "Plain language", "public-policy" : "Public policy", "user-experience" : "User experience" },"primary_image" : { "uid" : "cfpb-lep-may-2023-title-card", "alt" : "Title card graphic for the event has a grey background with multi-colored box shapes on the right side. In dark purple text, the first line says, Multilingual & Communicators Communities of Practice. The section below has the title of the event in black bold text, Strengthening information accessibility for consumers with limited English proficiency. Below in dark purple text, says Date: May 24, 2023. The next line in dark purple text says, Time: 2:00 pm, Eastern. 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Morrison, MPH"},"topics" : { "accessibility" : "Accessibility", "communication" : "Communication", "content-strategy" : "Content strategy", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "plain-language" : "Plain language", "public-policy" : "Public policy", "user-experience" : "User experience" },"primary_image" : { "uid" : "2022-federal-plain-language-summit-title-card", "alt" : "Title card graphic for the summit has a black background with multi-colored diagonal shapes on the right side, and on the left, three lines of text and the Digital.gov logo. In yellow text, the first line says, Plain Language Community of Practice. The second line has the title of the event, Federal Plain Language Summit 2022, in white bold text. In yellow text, the third line says, Join the best and brightest plain language practitioners from across the government. 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One the left are three lines of text and a logo. The first line has Plain Language Community of Pracatice in white text. The second line has Increase your impact with plain language in bold white text. The third line has the date, July 13, 2022. in orange text. The red Digital.gov logo is below the text.", "width" : "1200", "height" : "628", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-06-28-increase-your-impact-with-plain-language.md", "filepath" :"events/2022/06/2022-06-28-increase-your-impact-with-plain-language.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2022/06/2022-06-28-increase-your-impact-with-plain-language.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2022/06/2022-06-28-increase-your-impact-with-plain-language.md","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2022/07/13/increase-your-impact-with-plain-language/" },{"kicker" : "Plain Language","title" :"Plain Language + Compassion Help People in Crisis","summary" : "Meet the content strategists who worked to transform FindTreatment.gov to connect people in crisis with the help that they need.","date" : "2022-03-09T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katherine-spivey" : "Katherine Spivey","amanda-costello" : "Amanda Costello","katina-stapleton" : "Katina Stapleton"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "plain-language" : "Plain language", "public-policy" : "Public policy", "research" : "Research", "usability" : "Usability", "user-experience" : "User experience" },"primary_image" : { "uid" : "march-plain-language-content-teams-title-card", "alt" : "Title card image of multi-colored diagonal shapes with the lines of text on a black background. The first line has Plain Language + Compassion Help People in Crisis in white text. The second line has March 9, 2022 in yellow text. The Digitalgov logo in white is below the text.", "width" : "1200", "height" : "628", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-03-04-plain-language-compassion-help-people-in-crisis.md", "filepath" :"events/2022/03/2022-03-04-plain-language-compassion-help-people-in-crisis.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2022/03/2022-03-04-plain-language-compassion-help-people-in-crisis.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2022/03/2022-03-04-plain-language-compassion-help-people-in-crisis.md","slug" : "plain-language-compassion-help-people-in-crisis","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2022/03/09/plain-language-compassion-help-people-in-crisis/" },{"kicker" : "Plain Language","title" :"Results of the 2021 Federal Report Card","deck" : "This month, we get the inside story on the Center for Plain Language’s Federal Report Card.","summary" : "David Lipscomb from the Center for PL will review the results of this year’s Federal Plain Language Report Card and answer questions.","date" : "2021-12-08T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katherine-spivey" : "Katherine Spivey","katina-stapleton" : "Katina Stapleton","david-lipscomb" : "David Lipscomb"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "plain-language" : "Plain language", "user-experience" : "User experience" },"primary_image" : { "uid" : "december-plain-language-report-card-title-card", "alt" : "Title card image of multi-colored diagonal shapes with the lines of text on a black background. The first line has Results of the 2021 Federal Report Card in white text. The second line has December 8, 2021 in yellow text. The Digitalgov logo in white is below the text", "width" : "960", "height" : "540", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2021-11-16-results-of-the-2021-federal-report-card.md", "filepath" :"events/2021/11/2021-11-16-results-of-the-2021-federal-report-card.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2021/11/2021-11-16-results-of-the-2021-federal-report-card.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2021/11/2021-11-16-results-of-the-2021-federal-report-card.md","slug" : "results-of-the-2021-federal-report-card","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2021/12/08/results-of-the-2021-federal-report-card/" },{"kicker" : "Plain Language","title" :"2021 Federal Plain Language Summit","deck" : "This summit will showcase Plain Language Community of Practice members’ experiences and successes in plain language: their projects, their efforts, their edits.","summary" : "On 9/21/21, PLAIN’s Fourth Federal PL Summit showcases federal employees’ plain language projects. Topics include COVID-19 agency responses, accessibility, user experience, and career enhancement.","date" : "2021-09-21T10:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katherine-spivey" : "Katherine Spivey","katina-stapleton" : "Katina Stapleton"},"topics" : { "accessibility" : "Accessibility", "communication" : "Communication", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "plain-language" : "Plain language", "professional-development" : "Professional development", "public-policy" : "Public policy", "research" : "Research", "social-media" : "Social media", "usability" : "Usability", "user-experience" : "User experience" },"primary_image" : { "uid" : "plain-language-september-event-title-card", "alt" : "Title card image has multi-colored diagonal shapes with two lines of text on a black background. The first line has Fourth Annual Federal Plain Language Summit in white text. The second line has the date, September 21, 2021 in yellow text. The white Digital Gov flag logo appears below the text.", "width" : "960", "height" : "540", "credit" : "", "caption" : "", "format" : "jpg" },"branch" : "bc-archive-content-3", "filename" :"2021-09-14-2021-federal-plain-language-summit.md", "filepath" :"events/2021/09/2021-09-14-2021-federal-plain-language-summit.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2021/09/2021-09-14-2021-federal-plain-language-summit.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2021/09/2021-09-14-2021-federal-plain-language-summit.md","slug" : "2021-federal-plain-language-summit","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2021/09/21/2021-federal-plain-language-summit/" },{"kicker" : "Storytelling","title" :"Using Plain Language To Tell Our Stories","deck" : "Use templates to craft simple stories with purpose.","summary" : "Learn how to tell a story and figure out what role plain language plays in storytelling.","date" : "2021-07-14T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"bethany-blakey" : "Bethany Blakey","katherine-spivey" : "Katherine Spivey"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "plain-language" : "Plain language", "professional-development" : "Professional development", "public-policy" : "Public policy" },"primary_image" : { "uid" : "plainlanguage-july-event-title-card", "alt" : "Title card image of multi-colored diagonal shapes with the lines of text on a black background. The first line has Using Plain Language To Tell Our Stories in white text. The second line has July 14, 2021 in yellow text. The Digitalgov logo in white is below the text.", "width" : "960", "height" : "540", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2021-06-22-using-plain-language-to-tell-our-stories.md", "filepath" :"events/2021/06/2021-06-22-using-plain-language-to-tell-our-stories.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2021/06/2021-06-22-using-plain-language-to-tell-our-stories.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2021/06/2021-06-22-using-plain-language-to-tell-our-stories.md","slug" : "using-plain-language-to-tell-our-stories","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2021/07/14/using-plain-language-to-tell-our-stories/" },{"kicker" : "Plain Language","title" :"Plain Language Webinar: Using Words to Build Better Digital Experiences","summary" : "Words make digital experiences human-centered, and require just as much thought as the branding and code. As federal agencies strive to use human-centered design, they need to remember that words and design work together. See how interfaces rely on language, and how your writing can make or break an experience. Learn principles for UX writing that anyone who works on digital products can apply to their own work.","date" : "2021-06-09T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katherine-spivey" : "Katherine Spivey","andy-welfle" : "Andy Welfle"},"topics" : { "communication" : "Communication", "design" : "Design", "human-centered-design" : "Human-centered design", "plain-language" : "Plain language", "public-policy" : "Public policy", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2021-05-28-plain-language-webinar-using-words-to-build-better-digital-experiences.md", "filepath" :"events/2021/05/2021-05-28-plain-language-webinar-using-words-to-build-better-digital-experiences.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2021/05/2021-05-28-plain-language-webinar-using-words-to-build-better-digital-experiences.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2021/05/2021-05-28-plain-language-webinar-using-words-to-build-better-digital-experiences.md","slug" : "plain-language-webinar-using-words-to-build-better-digital-experiences","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2021/06/09/plain-language-webinar-using-words-to-build-better-digital-experiences/" },{"kicker" : "Plain Language","title" :"Positioning Yourself as a Plain Language Editor","summary" : "Learn how to brand yourself as a plain language expert and get the credit at work that you deserve!","date" : "2021-05-19T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"wendy-wagner-smith" : "Wendy Wagner-Smith","katherine-spivey" : "Katherine Spivey"},"topics" : { "communication" : "Communication", "plain-language" : "Plain language", "professional-development" : "Professional development" },"branch" : "bc-archive-content-3", "filename" :"2021-04-22-positioning-yourself-as-a-plain-language-editor.md", "filepath" :"events/2021/04/2021-04-22-positioning-yourself-as-a-plain-language-editor.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2021/04/2021-04-22-positioning-yourself-as-a-plain-language-editor.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2021/04/2021-04-22-positioning-yourself-as-a-plain-language-editor.md","slug" : "positioning-yourself-as-a-plain-language-editor","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2021/05/19/positioning-yourself-as-a-plain-language-editor/" },{"kicker" : "User Experience","title" :"How Testing Your Documents Can Improve Plain Language Compliance","deck" : "Come work with Dr. Ginny Redish and learn three techniques for quick, easy ways to test documents’ usability.","summary" : "Usability testing isn’t only for websites. Come work with Dr. Ginny Redish and try out three techniques for quick and easy ways to test the usability of your documents.","date" : "2021-04-14T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ginny-redish" : "Ginny Redish","katherine-spivey" : "Katherine Spivey"},"topics" : { "content-strategy" : "Content strategy", "plain-language" : "Plain language", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2021-03-05-how-testing-your-documents-can-improve-plain-language-compliance.md", "filepath" :"events/2021/03/2021-03-05-how-testing-your-documents-can-improve-plain-language-compliance.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2021/03/2021-03-05-how-testing-your-documents-can-improve-plain-language-compliance.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2021/03/2021-03-05-how-testing-your-documents-can-improve-plain-language-compliance.md","slug" : "how-testing-your-documents-can-improve-plain-language-compliance","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2021/04/14/how-testing-your-documents-can-improve-plain-language-compliance/" },{"kicker" : "Plain Language","title" :"Plain Language: Accessibility for Content","deck" : "Learn what the plain language and accessibility communities share: opportunities to help people get and understand information. Find out what you can do to help.","summary" : "Come join us as we focus on concerns and opportunities shared by the Section 508 and plain language communities in Government!","date" : "2021-03-10T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"bethany-letalien" : "Bethany Letalien","katherine-spivey" : "Katherine Spivey","alex-wilson" : "Alex Wilson"},"topics" : { "accessibility" : "Accessibility", "communication" : "Communication", "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"2021-02-25-plain-language-and-section-508.md", "filepath" :"events/2021/02/2021-02-25-plain-language-and-section-508.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2021/02/2021-02-25-plain-language-and-section-508.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2021/02/2021-02-25-plain-language-and-section-508.md","slug" : "plain-language-and-section-508","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2021/03/10/plain-language-and-section-508/" },{"title" :"Virtual Teaching: Plain Language","deck" : "Come and learn how to keep students engaged and focused during an online class.","summary" : "We’ve all had to learn new modes of presenting and communicating now that we’re teleworking full-time and depend on online broadcast technology. But how can you engage students and teach a class while sitting in front of a laptop camera? Join Wendy Wagner-Smith from the Small Business Administration and find out!","date" : "2021-02-10T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"wendy-wagner-smith" : "Wendy Wagner-Smith","katherine-spivey" : "Katherine Spivey"},"topics" : { "plain-language" : "Plain language" },"primary_image" : { "uid" : "plain-language", "alt" : "Plain Language / plainlanguage.gov", "width" : "400", "height" : "400", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2021-01-27-virtual-teaching-plain-language.md", "filepath" :"events/2021/01/2021-01-27-virtual-teaching-plain-language.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2021/01/2021-01-27-virtual-teaching-plain-language.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2021/01/2021-01-27-virtual-teaching-plain-language.md","slug" : "virtual-teaching-plain-language","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2021/02/10/virtual-teaching-plain-language/" },{"kicker" : "Plain Language Report Card","title" :"2020 Federal Report Card Briefing","deck" : "David Lipscomb will review the results of the 2020 Federal Report Card","summary" : "David Lipscomb will review, The Annual Federal Report Card, which is a snapshot of how well the federal government is following the 2010 Plain Writing Act.","date" : "2021-01-13T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"david-lipscomb" : "David Lipscomb","katherine-spivey" : "Katherine Spivey"},"topics" : { "plain-language" : "Plain language" },"primary_image" : { "uid" : "plain-language-report-card-2020", "alt" : "A multi-colored title graphic for the Plain Language Community Federal Report Card Update for 2020 also has small logos for Plain Language and Digital.gov.", "width" : "1280", "height" : "720", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2020-12-29-2020-federal-report-card-briefing.md", "filepath" :"events/2020/12/2020-12-29-2020-federal-report-card-briefing.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/12/2020-12-29-2020-federal-report-card-briefing.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/12/2020-12-29-2020-federal-report-card-briefing.md","slug" : "2020-federal-report-card-briefing","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2021/01/13/2020-federal-report-card-briefing/" },{"kicker" : "Plain Language","title" :"2020 Federal Plain Language Summit","summary" : "Join us for discussion from government and private-sector leaders on how to advance plain language in government communications. Hear lessons learned and victories of every size.","date" : "2020-10-27T10:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katherine-spivey" : "Katherine Spivey","katina-stapleton" : "Katina Stapleton","nicole-fenton" : "Nicole Fenton","martha-dorris" : "Martha Dorris","annetta-cheek" : "Annetta Cheek","joe-kimble" : "Joe Kimble","ginny-redish" : "Ginny Redish","scott-kubie" : "Scott Kubie","mark-m-mchale" : "Mark M. McHale ","bethany-blakey" : "Bethany Blakey","abby-covert" : "Abby Covert"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "plain-language" : "Plain language", "professional-development" : "Professional development", "user-experience" : "User experience" },"primary_image" : { "uid" : "plain-language", "alt" : "Plain Language / plainlanguage.gov", "width" : "400", "height" : "400", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2020-10-01-plain-language-summit-2020.md", "filepath" :"events/2020/10/2020-10-01-plain-language-summit-2020.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/10/2020-10-01-plain-language-summit-2020.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/10/2020-10-01-plain-language-summit-2020.md","slug" : "plain-language-summit-2020","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/10/27/plain-language-summit-2020/" },{"kicker" : "Plain Language","title" :"Federal Report Card Update","deck" : "","summary" : "Learn how the Center for Plain Language is approaching the Federal Report Card and what agencies can do to get top grades.","date" : "2020-07-15T11:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"david-lipscomb" : "David Lipscomb","katherine-spivey" : "Katherine Spivey"},"topics" : { "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"2020-07-15-federal-report-card-update.md", "filepath" :"events/2020/07/2020-07-15-federal-report-card-update.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/07/2020-07-15-federal-report-card-update.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/07/2020-07-15-federal-report-card-update.md","slug" : "federal-report-card-update","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/07/15/federal-report-card-update/" },{"title" :"The Average American Reader Needs You to Write (Even More) Clearly","deck" : "","summary" : "Learn about the skills and needs of American readers, how we are failing our audiences, and ways to do better.","date" : "2020-05-13T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katherine-spivey" : "Katherine Spivey","meredith-larson" : "Meredith Larson"},"topics" : { "communication" : "Communication", "communication" : "Communication", "content-strategy" : "Content strategy", "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"2020-05-13-average-american-reader-needs-you-write.md", "filepath" :"events/2020/05/2020-05-13-average-american-reader-needs-you-write.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/05/2020-05-13-average-american-reader-needs-you-write.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/05/2020-05-13-average-american-reader-needs-you-write.md","slug" : "average-american-reader-needs-you-write","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/05/13/average-american-reader-needs-you-write/" },{"kicker" : "Accessibility","title" :"The Intersection Between Plain Language and 508 Compliance","deck" : "","summary" : "We’ll discuss how plain language intersects with 508 compliance requirements to make federal electronic documents and information technology accessible to people with disabilities.","date" : "2020-04-15T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katherine-spivey" : "Katherine Spivey","katina-stapleton" : "Katina Stapleton"},"topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"2020-04-15-accessibility-intersection-between-plain-language-508.md", "filepath" :"events/2020/04/2020-04-15-accessibility-intersection-between-plain-language-508.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/04/2020-04-15-accessibility-intersection-between-plain-language-508.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/04/2020-04-15-accessibility-intersection-between-plain-language-508.md","slug" : "accessibility-intersection-between-plain-language-508","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/04/15/accessibility-intersection-between-plain-language-508/" },{"kicker" : "This Week's IDEA","title" :"Spring Cleaning Tips for Web Content","deck" : "Three tips to tidy up the content on federal websites","summary" : "This week, we’re providing a few tips for tidying up redundant, outdated, and trivial content.","date" : "2020-04-07T09:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ammie-farraj-feijoo" : "Ammie Farraj Feijoo"},"topics" : { "accessibility" : "Accessibility", "analytics" : "Analytics", "content-strategy" : "Content strategy", "digital-service-delivery" : "Digital service delivery", "plain-language" : "Plain language", "search-engine-optimization" : "Search engine optimization" },"primary_image" : { "uid" : "this-weeks-idea-card-wk3", "alt" : "the words, "This Week's IDEA" with a line drawing of a lightbulb in white, on dark blue background", "width" : "1073", "height" : "600", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2020-04-07-spring-cleaning-tips-for-web-content.md", "filepath" :"news/2020/04/2020-04-07-spring-cleaning-tips-for-web-content.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2020/04/2020-04-07-spring-cleaning-tips-for-web-content.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2020/04/2020-04-07-spring-cleaning-tips-for-web-content.md","slug" : "spring-cleaning-tips-for-web-content","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2020/04/07/spring-cleaning-tips-for-web-content/" },{"title" :"Writing for the Accessible Web","deck" : "Learn how to write and design web content that is accessible for everyone.","summary" : "Watch this special presentation featuring 18f Content Strategist, Ryan Johnson, where he discusses how you can effectively write accessible web content.","date" : "2020-03-20T15:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ryan-johnson" : "Ryan Johnson"},"topics" : { "accessibility" : "Accessibility", "communication" : "Communication", "content-strategy" : "Content strategy", "content-strategy" : "Content strategy", "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"2020-03-20-writing-for-accessible-web.md", "filepath" :"events/2020/03/2020-03-20-writing-for-accessible-web.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/03/2020-03-20-writing-for-accessible-web.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/03/2020-03-20-writing-for-accessible-web.md","slug" : "writing-for-accessible-web","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/03/20/writing-for-accessible-web/" },{"kicker" : "Plain Language","title" :"Readability Audits of Government Websites with Katherine Spivey","deck" : "","summary" : "In this meeting, we’ll talk about readability audits and formulas and how they work—and don’t work—to improve web content and the users’ experience.","date" : "2020-03-11T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katherine-spivey" : "Katherine Spivey"},"topics" : { "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "plain-language" : "Plain language", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2020-03-11-katherine-spivey-on-readability-audits-government.md", "filepath" :"events/2020/03/2020-03-11-katherine-spivey-on-readability-audits-government.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/03/2020-03-11-katherine-spivey-on-readability-audits-government.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/03/2020-03-11-katherine-spivey-on-readability-audits-government.md","slug" : "katherine-spivey-on-readability-audits-government","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/03/11/katherine-spivey-on-readability-audits-government/" },{"kicker" : "UX","title" :"Call for Participation: Government UX Summit 2020","deck" : "We’re looking for speakers to share their experiences as UX practitioners in government.","summary" : "We’re looking for speakers to share their experiences as UX practitioners in government.","date" : "2020-02-27T09:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jean-fox" : "Jean Fox"},"topics" : { "design" : "Design", "plain-language" : "Plain language", "product-and-project-management" : "Product and project management", "research" : "Research", "user-experience" : "User experience" },"primary_image" : { "uid" : "ux-government-summit-2020", "alt" : "Government UX Summit 2020", "width" : "1280", "height" : "720", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2020-02-26-call-for-government-ux-summit.md", "filepath" :"news/2020/02/2020-02-26-call-for-government-ux-summit.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2020/02/2020-02-26-call-for-government-ux-summit.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2020/02/2020-02-26-call-for-government-ux-summit.md","slug" : "call-for-government-ux-summit","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2020/02/27/call-for-government-ux-summit/" },{"title" :"SocialGov Winter Meeting","deck" : "","summary" : "Join us for talks by colleagues from NIST, IRS, USPTO, PlainLanguage.gov, and DC HSEMA who will speak on the latest social media topics and an opportunity to do some in-person networking.","date" : "2020-01-14T08:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jessica-brown" : "Jessica Brown","katherine-spivey" : "Katherine Spivey","laura-larrimore" : "Laura Larrimore","rachel-delange" : "Rachel DeLange","riley-wilson" : "Riley Wilson","robin-materese" : "Robin Materese","sara-eguren" : "Sara Eguren","terry-lemons" : "Terry Lemons"},"topics" : { "plain-language" : "Plain language", "social-media" : "Social media" },"primary_image" : { "uid" : "socialgov-winter-event-2020", "alt" : "", "width" : "1242", "height" : "558", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2020-01-14-socialgov-winter-meeting.md", "filepath" :"events/2020/01/2020-01-14-socialgov-winter-meeting.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/01/2020-01-14-socialgov-winter-meeting.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/01/2020-01-14-socialgov-winter-meeting.md","slug" : "socialgov-winter-meeting","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/01/14/socialgov-winter-meeting/" },{"title" :"Plain Language in 2020","deck" : "A look ahead at the coming year, and what we’ll accomplish together","summary" : "A look ahead at the coming year, and what we’ll accomplish together.","date" : "2020-01-08T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katherine-spivey" : "Katherine Spivey"},"topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "plain-language" : "Plain language" },"featured_image" : { "uid" : "plain-language", "alt" : "" },"branch" : "bc-archive-content-3", "filename" :"2020-01-08-plain-language-in-2020.md", "filepath" :"events/2020/01/2020-01-08-plain-language-in-2020.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/01/2020-01-08-plain-language-in-2020.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/01/2020-01-08-plain-language-in-2020.md","slug" : "plain-language-in-2020","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/01/08/plain-language-in-2020/" },{"title" :"Ginny Redish: How to Collaborate on Strategies","deck" : "","summary" : "How does content strategy mesh with business, user experience (UX), and a marketing strategy?","date" : "2019-11-13T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ginny-redish" : "Ginny Redish"},"topics" : { "content-strategy" : "Content strategy", "plain-language" : "Plain language", "user-experience" : "User experience" },"primary_image" : { "uid" : "plainlanguage-ginny-redish-card", "alt" : "Plain Language Community: How to Collaborate on Strategies with Ginny Redish", "width" : "1280", "height" : "720", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2019-11-13-ginny-redish-how-collaborate-on-strategies.md", "filepath" :"events/2019/11/2019-11-13-ginny-redish-how-collaborate-on-strategies.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2019/11/2019-11-13-ginny-redish-how-collaborate-on-strategies.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2019/11/2019-11-13-ginny-redish-how-collaborate-on-strategies.md","slug" : "ginny-redish-how-collaborate-on-strategies","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2019/11/13/ginny-redish-how-collaborate-on-strategies/" },{"title" :"Plain Language Summit 2019","deck" : "A day of talks and conversations on how to advance plain language in government communications","summary" : "A day of talks and conversations on how to advance plain language in government communications, hosted by the federal Plain Language community of practice.","date" : "2019-09-05T10:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"annetta-cheek" : "Annetta Cheek","camille-tucker" : "Camille Tucker","caroline-bauer" : "Caroline Bauer","cynthia-baur" : "Cynthia Baur","david-lipscomb" : "David Lipscomb","jamie-stark" : "Jamie Stark","jana-goldman" : "Jana Goldman","john-whalen" : "John Whalen","katherine-spivey" : "Katherine Spivey","kathryn-catania" : "Kathryn Catania","susanna-murley" : "Susanna Murley"},"topics" : { "plain-language" : "Plain language" },"primary_image" : { "uid" : "plain-language-summit-2019", "alt" : "", "width" : "", "height" : "", "credit" : "", "caption" : "", "format" : "" },"branch" : "bc-archive-content-3", "filename" :"2019-09-05-plain-language-summit.md", "filepath" :"events/2019/09/2019-09-05-plain-language-summit.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2019/09/2019-09-05-plain-language-summit.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2019/09/2019-09-05-plain-language-summit.md","slug" : "plain-language-summit-2019","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2019/09/05/plain-language-summit-2019/" },{"kicker" : "Plain Language","title" :"Federal Plain Language Report Card Planning","deck" : "","summary" : "Come and help us plan for this year’s federal report card review.","date" : "2019-07-10T15:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"david-lipscomb" : "David Lipscomb","katherine-spivey" : "Katherine Spivey"},"topics" : { "plain-language" : "Plain language" },"primary_image" : { "uid" : "plain-language", "alt" : "Plain Language / plainlanguage.gov", "width" : "400", "height" : "400", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2019-07-10-federal-plain-language-report-card-planning.md", "filepath" :"events/2019/07/2019-07-10-federal-plain-language-report-card-planning.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2019/07/2019-07-10-federal-plain-language-report-card-planning.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2019/07/2019-07-10-federal-plain-language-report-card-planning.md","slug" : "federal-plain-language-report-card-planning","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2019/07/10/federal-plain-language-report-card-planning/" },{"title" :"How to Develop an Agency Brand Voice That Connects With Customers Online","deck" : "","summary" : "Come join the Plain Language community on the 12th of June and learn how to develop an agency brand voice!","date" : "2019-06-12T15:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katherine-spivey" : "Katherine Spivey","leslie-oflahavan" : "Leslie O'Flahavan"},"topics" : { "plain-language" : "Plain language" },"primary_image" : { "uid" : "plain-language", "alt" : "Plain Language / plainlanguage.gov", "width" : "400", "height" : "400", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2019-06-12-how-develop-an-agency-brand-voice-that-connects-with-customers-online.md", "filepath" :"events/2019/06/2019-06-12-how-develop-an-agency-brand-voice-that-connects-with-customers-online.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2019/06/2019-06-12-how-develop-an-agency-brand-voice-that-connects-with-customers-online.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2019/06/2019-06-12-how-develop-an-agency-brand-voice-that-connects-with-customers-online.md","slug" : "how-develop-an-agency-brand-voice-that-connects-with-customers-online","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2019/06/12/how-develop-an-agency-brand-voice-that-connects-with-customers-online/" },{"title" :"Principles of Speaking Plainly","deck" : "","summary" : "This seminar adapts principles of plain language to the context of speaking, covering not only wording but also structure and integration with visual aids.","date" : "2019-04-10T15:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"christopher-chip-crane" : "Christopher 'Chip' Crane","katherine-spivey" : "Katherine Spivey"},"topics" : { "communication" : "Communication", "plain-language" : "Plain language" },"primary_image" : { "uid" : "plain-language", "alt" : "Plain Language / plainlanguage.gov", "width" : "400", "height" : "400", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2019-04-10-principles-speaking-plainly.md", "filepath" :"events/2019/04/2019-04-10-principles-speaking-plainly.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2019/04/2019-04-10-principles-speaking-plainly.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2019/04/2019-04-10-principles-speaking-plainly.md","slug" : "principles-speaking-plainly","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2019/04/10/principles-speaking-plainly/" },{"title" :"Managing Your Plain Language Career","deck" : "","summary" : "We’ll discuss how to document and publicize your formal and informal plain language work — teaching, training, reviewing, or copyediting.","date" : "2019-03-13T15:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"donna-garland" : "Donna Garland","jonathan-withington" : "Jonathan Withington","megan-miller" : "Megan Miller","katherine-spivey" : "Katherine Spivey"},"topics" : { "communication" : "Communication", "plain-language" : "Plain language" },"primary_image" : { "uid" : "plain-language", "alt" : "Plain Language / plainlanguage.gov", "width" : "400", "height" : "400", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2019-03-13-managing-your-plain-language-career.md", "filepath" :"events/2019/03/2019-03-13-managing-your-plain-language-career.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2019/03/2019-03-13-managing-your-plain-language-career.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2019/03/2019-03-13-managing-your-plain-language-career.md","slug" : "managing-your-plain-language-career","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2019/03/13/managing-your-plain-language-career/" },{"title" :"December PLAIN Meeting and Holiday Gathering","summary" : "Join us for our traditional winter finger-food potluck where we’ll discuss the Clarity 2018 conference and plan out our 2019 meetings.","date" : "2018-12-12T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "plain-language" : "Plain language" },"featured_image" : { "uid" : "plain-language", "alt" : "The Plain Language.gov website logo." },"branch" : "bc-archive-content-3", "filename" :"2018-12-12-december-plain-meeting-holiday-gathering.md", "filepath" :"events/2018/12/2018-12-12-december-plain-meeting-holiday-gathering.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2018/12/2018-12-12-december-plain-meeting-holiday-gathering.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2018/12/2018-12-12-december-plain-meeting-holiday-gathering.md","slug" : "december-plain-meeting-holiday-gathering","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2018/12/12/december-plain-meeting-holiday-gathering/" },{"title" :"Responding to the Federal Plain Language Report Card","summary" : "We will discuss the Federal Plain Language Report Card and how to address the issues the report card brings up.","date" : "2018-11-14T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "content-strategy" : "Content strategy", "plain-language" : "Plain language" },"featured_image" : { "uid" : "", "alt" : "" },"branch" : "bc-archive-content-3", "filename" :"2018-11-14-responding-federal-plain-language-report-card.md", "filepath" :"events/2018/11/2018-11-14-responding-federal-plain-language-report-card.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2018/11/2018-11-14-responding-federal-plain-language-report-card.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2018/11/2018-11-14-responding-federal-plain-language-report-card.md","slug" : "responding-federal-plain-language-report-card","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2018/11/14/responding-federal-plain-language-report-card/" },{"title" :"Plain Language Summit 2018","deck" : "","summary" : "The federal Plain Language community is holding their first all-day summit in Washington D.C., and you’re invited!","date" : "2018-07-20T10:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"anne-meeker" : "Anne Meeker","donna-garland" : "Donna Garland","eric-kanter" : "Eric Kanter","ginny-redish" : "Ginny Redish","joe-kimble" : "Joe Kimble","jonathan-rubin" : "Jonathan Rubin","katherine-spivey" : "Katherine Spivey","katina-stapleton" : "Katina Stapleton","lgodfrey" : "Laura Godfrey","meredith-larson" : "Meredith Larson"},"topics" : { "plain-language" : "Plain language", "user-experience" : "User experience" },"primary_image" : { "uid" : "plain-language-summit-2018", "alt" : "Plain Language Summit 2018", "width" : "1280", "height" : "720", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2018-07-20-plain-language-summit.md", "filepath" :"events/2018/07/2018-07-20-plain-language-summit.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2018/07/2018-07-20-plain-language-summit.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2018/07/2018-07-20-plain-language-summit.md","slug" : "plain-language-summit-2018","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2018/07/20/plain-language-summit-2018/" },{"title" :"PLAIN Language: Forms-a-palooza","summary" : "Join the the Plain Language Community of Practice for an hour-long conversation about how best to revise forms and convince your agency that the long-term benefits outweigh the cost.","date" : "2018-07-11T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "plain-language" : "Plain language" },"featured_image" : { "uid" : "", "alt" : "" },"branch" : "bc-archive-content-3", "filename" :"2018-07-11-plain-language-formsapalooza.md", "filepath" :"events/2018/07/2018-07-11-plain-language-formsapalooza.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2018/07/2018-07-11-plain-language-formsapalooza.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2018/07/2018-07-11-plain-language-formsapalooza.md","slug" : "plain-language-formsapalooza","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2018/07/11/plain-language-formsapalooza/" },{"title" :"Infographics: Plain Language Considerations","deck" : "","summary" : "The March meeting of the Plain Language Community of Practice will focus what makes an infographic easy to understand","date" : "2018-03-14T15:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"kathryn-sosbe" : "Kathryn Sosbe","liz-pucci" : "Liz Pucci"},"topics" : { "accessibility" : "Accessibility", "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"2018-03-14-infographics-plain-language-considerations.md", "filepath" :"events/2018/03/2018-03-14-infographics-plain-language-considerations.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2018/03/2018-03-14-infographics-plain-language-considerations.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2018/03/2018-03-14-infographics-plain-language-considerations.md","aliases" : {"0" : "/event/infographics-plain-language-considerations/"},"slug" : "infographics-plain-language-considerations","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2018/03/14/infographics-plain-language-considerations/" },{"title" :"Plain Language Community Meeting","summary" : "This in-person meeting of the Plain Language Community of Practice will focus on volunteers.","date" : "2018-02-14T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"2018-02-14-february-plain-meeting.md", "filepath" :"events/2018/02/2018-02-14-february-plain-meeting.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2018/02/2018-02-14-february-plain-meeting.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2018/02/2018-02-14-february-plain-meeting.md","aliases" : {"0" : "/event/february-plain-meeting/"},"slug" : "february-plain-meeting","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2018/02/14/february-plain-meeting/" },{"title" :"January PLAIN Monthly Meeting","deck" : "","summary" : "Monthly meeting of the Plain Language Community of Practice.","date" : "2018-01-10T13:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katherine-spivey" : "Katherine Spivey"},"topics" : { "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"2018-01-10-january-plain-monthly-meeting.md", "filepath" :"events/2018/01/2018-01-10-january-plain-monthly-meeting.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2018/01/2018-01-10-january-plain-monthly-meeting.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2018/01/2018-01-10-january-plain-monthly-meeting.md","aliases" : {"0" : "/event/january-plain-monthly-meeting/"},"slug" : "january-plain-monthly-meeting","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2018/01/10/january-plain-monthly-meeting/" },{"title" :"An Around the World Recap PLAIN Monthly Meeting","deck" : "","summary" : "In this online event, PLAIN co-chairs will provide a recap of international plain language initiatives discussed at the 2017 Plain Language Association International conference in Graz, Austria.","date" : "2017-10-11T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katherine-spivey" : "Katherine Spivey","jthalls" : "Janelle Thalls"},"topics" : { "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"2017-10-11-an-around-world-recap-plain-monthly-meeting.md", "filepath" :"events/2017/10/2017-10-11-an-around-world-recap-plain-monthly-meeting.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2017/10/2017-10-11-an-around-world-recap-plain-monthly-meeting.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2017/10/2017-10-11-an-around-world-recap-plain-monthly-meeting.md","aliases" : {"0" : "/event/online-an-around-the-world-recap-plain-monthly-meeting/"},"slug" : "online-an-around-the-world-recap-plain-monthly-meeting","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2017/10/11/online-an-around-the-world-recap-plain-monthly-meeting/" },{"title" :"A Conversation With ITIF About the State of Federal Government Websites","summary" : "Since it’s been nearly six months since their report was released, we wanted to check in with ITIF and see what they’ve learned, what they’ve heard from agencies and what their future plans are to build on this research.","date" : "2017-09-20T11:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andreanocesigritz" : "Andrea Sigritz"},"topics" : { "accessibility" : "Accessibility", "analytics" : "Analytics", "content-strategy" : "Content strategy", "design" : "Design", "mobile" : "Mobile", "plain-language" : "Plain language", "research" : "Research", "search-engine-optimization" : "Search engine optimization", "security" : "Security", "usability" : "Usability", "user-experience" : "User experience" },"primary_image" : { "uid" : "itif-presentation-title-slide", "alt" : "", "width" : "600", "height" : "338", "credit" : "", "caption" : "", "format" : "jpg" },"branch" : "bc-archive-content-3", "filename" :"2017-09-20-a-conversation-with-itif-about-state-federal-government-websites.md", "filepath" :"news/2017/09/2017-09-20-a-conversation-with-itif-about-state-federal-government-websites.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/09/2017-09-20-a-conversation-with-itif-about-state-federal-government-websites.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/09/2017-09-20-a-conversation-with-itif-about-state-federal-government-websites.md","slug" : "a-conversation-with-itif-about-state-federal-government-websites","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/09/20/a-conversation-with-itif-about-state-federal-government-websites/" },{"title" :"Webinar Recap: Plain Language Action and Information Network (PLAIN) June Meeting","summary" : "This June 2017 meeting featured the presentation, Plain Language Spectrum: Every Step Counts!","date" : "2017-06-30T03:00:41-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"samantha-hinz" : "Samantha Hinz"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"2017-06-30-webinar-recap-plain-language-action-and-information-network-plain-june-meeting.md", "filepath" :"news/2017/06/2017-06-30-webinar-recap-plain-language-action-and-information-network-plain-june-meeting.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/06/2017-06-30-webinar-recap-plain-language-action-and-information-network-plain-june-meeting.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/06/2017-06-30-webinar-recap-plain-language-action-and-information-network-plain-june-meeting.md","slug" : "webinar-recap-plain-language-action-and-information-network-plain-june-meeting","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/06/30/webinar-recap-plain-language-action-and-information-network-plain-june-meeting/" },{"title" :"The New FEC.gov","summary" : "Last week, the Federal Election Commission (FEC) unveiled their new website at FEC.gov. This new site is the result of a years-long collaboration with GSA’s 18F and features completely revamped tools for exploring campaign finance data. It provides user-centered content for understanding the reporting and compliance requirements for people participating in federal elections, redesigned tools","date" : "2017-06-06T10:25:09-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"noah-manger" : "Noah Manger","jennifer-thibault" : "Jennifer Thibault"},"topics" : { "application-programming-interface" : "Application programming interface", "content-strategy" : "Content strategy", "design" : "Design", "human-centered-design" : "Human-centered design", "mobile" : "Mobile", "open-data" : "Open data", "plain-language" : "Plain language", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2017-06-06-the-new-fec-gov.md", "filepath" :"news/2017/06/2017-06-06-the-new-fec-gov.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/06/2017-06-06-the-new-fec-gov.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/06/2017-06-06-the-new-fec-gov.md","slug" : "the-new-fec-gov","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/06/06/the-new-fec-gov/" },{"title" :"Style Guides by Government Agencies","summary" : "This page is a collection of style guides created by government agencies.","date" : "2017-05-23T03:43:08-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"style-guides-by-government-agencies.md", "filepath" :"resources/style-guides-by-government-agencies.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/style-guides-by-government-agencies.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/style-guides-by-government-agencies.md","slug" : "style-guides-by-government-agencies","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/style-guides-by-government-agencies/" },{"title" :"New ITIF Report Inspires a Closer Look at Website Performance and Security—Here Is Where to Begin","summary" : "The Information Technology & Innovation Foundation (ITIF) recently published a report, Benchmarking U.S. Government Websites, that looks at the performance, security, and accessibility of the top 297 government websites.","date" : "2017-03-24T11:02:04-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"digitalgov-team" : "Digital.gov Team"},"topics" : { "accessibility" : "Accessibility", "analytics" : "Analytics", "content-strategy" : "Content strategy", "design" : "Design", "human-centered-design" : "Human-centered design", "mobile" : "Mobile", "open-data" : "Open data", "plain-language" : "Plain language", "product-and-project-management" : "Product and project management", "research" : "Research", "search-engine-optimization" : "Search engine optimization", "security" : "Security", "software-engineering" : "Software engineering", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2017-03-24-new-itif-report-inspires-a-closer-look-at-website-performance-and-security-here-is-where-to-begin.md", "filepath" :"news/2017/03/2017-03-24-new-itif-report-inspires-a-closer-look-at-website-performance-and-security-here-is-where-to-begin.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/03/2017-03-24-new-itif-report-inspires-a-closer-look-at-website-performance-and-security-here-is-where-to-begin.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/03/2017-03-24-new-itif-report-inspires-a-closer-look-at-website-performance-and-security-here-is-where-to-begin.md","slug" : "new-itif-report-inspires-a-closer-look-at-website-performance-and-security-here-is-where-to-begin","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/03/24/new-itif-report-inspires-a-closer-look-at-website-performance-and-security-here-is-where-to-begin/" },{"title" :"Writing for the Web Is Easy. Writing for Users Is Not.","summary" : "We all do it. Whether on Twitter, Facebook, or the comment section on a news article, it’s easy to get our writing on the internet. Many of us have personal websites or contribute to blogs. We work at organizations with content management systems that allow us to publish pages with a single button click. The","date" : "2016-11-07T11:00:25-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"chris-goranson" : "Chris Goranson","emileigh-barnes" : "Emileigh Barnes","phoebe-espiritu" : "Phoebe Espiritu"},"topics" : { "accessibility" : "Accessibility", "communication" : "Communication", "content-strategy" : "Content strategy", "human-centered-design" : "Human-centered design", "plain-language" : "Plain language", "research" : "Research" },"branch" : "bc-archive-content-3", "filename" :"2016-11-07-writing-for-the-web-is-easy-writing-for-users-is-not.md", "filepath" :"news/2016/11/2016-11-07-writing-for-the-web-is-easy-writing-for-users-is-not.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/11/2016-11-07-writing-for-the-web-is-easy-writing-for-users-is-not.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/11/2016-11-07-writing-for-the-web-is-easy-writing-for-users-is-not.md","slug" : "writing-for-the-web-is-easy-writing-for-users-is-not","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/11/07/writing-for-the-web-is-easy-writing-for-users-is-not/" },{"title" :"Using Plain Language to Bridge the Gap Between Government and Industry","summary" : "Much of our work with government partners to deliver better digital services has resulted in full websites, applications, and embarking on large-scale transformation efforts. In addition to those types of projects, we also work on shorter, faster, smaller-scale projects designed to show our partners different points of view and different techniques to approach their most","date" : "2016-06-23T13:30:02-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ryan-sibley" : "Ryan Sibley"},"topics" : { "acquisition" : "Acquisition", "cloud-and-infrastructure" : "Cloud and infrastructure", "content-strategy" : "Content strategy", "plain-language" : "Plain language", "product-and-project-management" : "Product and project management", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2016-06-23-using-plain-language-to-bridge-the-gap-between-government-and-industry.md", "filepath" :"news/2016/06/2016-06-23-using-plain-language-to-bridge-the-gap-between-government-and-industry.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/06/2016-06-23-using-plain-language-to-bridge-the-gap-between-government-and-industry.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/06/2016-06-23-using-plain-language-to-bridge-the-gap-between-government-and-industry.md","slug" : "using-plain-language-to-bridge-the-gap-between-government-and-industry","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/06/23/using-plain-language-to-bridge-the-gap-between-government-and-industry/" },{"title" :"The Content Corner: Will You Read This Entire Post?","summary" : "Deep down we’ve always known that people only read a small portion of any content shared online. In many ways that can’t be fixed but there are ways to help people read more or at least scan better. There was a book I loved as a child that featured the Sesame Street character Grover, titled","date" : "2016-04-11T11:00:29-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"tyrus-manuel" : "Tyrus Manuel"},"topics" : { "analytics" : "Analytics", "communication" : "Communication", "content-strategy" : "Content strategy", "plain-language" : "Plain language", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"2016-04-11-the-content-corner-will-you-read-this-entire-post.md", "filepath" :"news/2016/04/2016-04-11-the-content-corner-will-you-read-this-entire-post.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/04/2016-04-11-the-content-corner-will-you-read-this-entire-post.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/04/2016-04-11-the-content-corner-will-you-read-this-entire-post.md","slug" : "the-content-corner-will-you-read-this-entire-post","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/04/11/the-content-corner-will-you-read-this-entire-post/" },{"title" :"Putting Your Main Message First","summary" : "Want to learn how to clearly communicate your message? Watch the new “Put Your Main Message First” video from U.S. Citizenship and Immigration Services (USCIS). Created by USCIS’ Office of Communications, the video teaches you about the importance of organizing your information so that your audience understands your key messages. “It’s common in government writing","date" : "2016-02-12T10:00:31-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"alice-chen" : "Alice Chen"},"topics" : { "content-strategy" : "Content strategy", "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"2016-02-12-putting-your-main-message-first.md", "filepath" :"news/2016/02/2016-02-12-putting-your-main-message-first.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/02/2016-02-12-putting-your-main-message-first.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/02/2016-02-12-putting-your-main-message-first.md","slug" : "putting-your-main-message-first","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/02/12/putting-your-main-message-first/" },{"title" :"Good Content Needs Plain Language","summary" : "If good content is essential to good user experience, as Tyrus Manuel proposes in his November 23, 2015, DigitalGov post, then plain language is also part of good user experience. Plain language helps the public do what they need to do—find forms, apply for benefits, look up information and more—when they use federal websites and other","date" : "2015-12-23T13:48:55-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"cynthia-baur" : "Cynthia Baur"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "plain-language" : "Plain language", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2015-12-23-good-content-needs-plain-language.md", "filepath" :"news/2015/12/2015-12-23-good-content-needs-plain-language.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/12/2015-12-23-good-content-needs-plain-language.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/12/2015-12-23-good-content-needs-plain-language.md","slug" : "good-content-needs-plain-language","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/12/23/good-content-needs-plain-language/" },{"title" :"Getting Serious About Good Writing—EIA’s Write Right Curriculum","summary" : "Let’s see–you want to improve the skills of your agency’s writers. Here’s a to-do list: Enlist a high-level champion, ideally your agency head, to make statements saying writing skills are critical—check. Create a Writing Style Guide—check. Hold classes to introduce the Style Guide—check. Expand internal editing resources—check. But what’s next? If you really want to","date" : "2015-12-11T11:10:22-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"gina-pearson" : "Gina Pearson"},"topics" : { "communication" : "Communication", "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"2015-12-11-getting-serious-about-good-writing-eias-write-right-curriculum.md", "filepath" :"news/2015/12/2015-12-11-getting-serious-about-good-writing-eias-write-right-curriculum.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/12/2015-12-11-getting-serious-about-good-writing-eias-write-right-curriculum.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/12/2015-12-11-getting-serious-about-good-writing-eias-write-right-curriculum.md","slug" : "getting-serious-about-good-writing-eias-write-right-curriculum","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/12/11/getting-serious-about-good-writing-eias-write-right-curriculum/" },{"title" :"OMB Final Guidance on Implementing the Plain Writing Act of 2010 (M-11-15)","summary" : "Provides final guidance on implementing the Plain Writing Act of 2010 and is designed to promote the goals of the president’s Open Government Initiative.","date" : "2015-12-03T01:34:16-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"apiazza" : "Alycia Piazza"},"topics" : { "plain-language" : "Plain language", "public-policy" : "Public policy" },"branch" : "bc-archive-content-3", "filename" :"omb-final-guidance-on-implementing-the-plain-writing-act-of-2010-m-11-15.md", "filepath" :"resources/omb-final-guidance-on-implementing-the-plain-writing-act-of-2010-m-11-15.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/omb-final-guidance-on-implementing-the-plain-writing-act-of-2010-m-11-15.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/omb-final-guidance-on-implementing-the-plain-writing-act-of-2010-m-11-15.md","slug" : "omb-final-guidance-on-implementing-the-plain-writing-act-of-2010-m-11-15","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/omb-final-guidance-on-implementing-the-plain-writing-act-of-2010-m-11-15/" },{"title" :"Roadmap for Creating a Writing Style Guide: One Step at a Time","summary" : "So, you’re tired of seeing little (or big!) errors on your agency’s website, and you flinch at the random writing styles. You feel like your agency’s content is good, but there are still too many inconsistencies. What you need is an agency Writing Style Guide. A good guide can set styles that improve your agency’s","date" : "2015-11-20T10:00:37-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"colleen-blessing" : "Colleen Blessing"},"topics" : { "communication" : "Communication", "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"2015-11-20-roadmap-for-creating-a-writing-style-guide-one-step-at-a-time.md", "filepath" :"news/2015/11/2015-11-20-roadmap-for-creating-a-writing-style-guide-one-step-at-a-time.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/11/2015-11-20-roadmap-for-creating-a-writing-style-guide-one-step-at-a-time.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/11/2015-11-20-roadmap-for-creating-a-writing-style-guide-one-step-at-a-time.md","slug" : "roadmap-for-creating-a-writing-style-guide-one-step-at-a-time","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/11/20/roadmap-for-creating-a-writing-style-guide-one-step-at-a-time/" },{"title" :"Plain Writing Act of 2010","summary" : "The law requires that federal agencies provide clear communication about government information and services for the public.","date" : "2015-11-05T02:13:05-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"apiazza" : "Alycia Piazza"},"topics" : { "plain-language" : "Plain language", "public-policy" : "Public policy" },"branch" : "bc-archive-content-3", "filename" :"plain-writing-act-of-2010.md", "filepath" :"resources/plain-writing-act-of-2010.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/plain-writing-act-of-2010.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/plain-writing-act-of-2010.md","slug" : "plain-writing-act-of-2010","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/plain-writing-act-of-2010/" },{"title" :"Federal Plain Language Guidelines","summary" : "The Plain Language Action and Information Network (PLAIN) put together these federal guidelines to help implement the Plain Language Act of 2010.","date" : "2015-11-05T02:06:53-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"apiazza" : "Alycia Piazza"},"topics" : { "plain-language" : "Plain language", "public-policy" : "Public policy" },"branch" : "bc-archive-content-3", "filename" :"federal-plain-language-guidelines.md", "filepath" :"resources/federal-plain-language-guidelines.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/federal-plain-language-guidelines.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/federal-plain-language-guidelines.md","slug" : "federal-plain-language-guidelines","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/federal-plain-language-guidelines/" },{"title" :"Technical Writing Need Not Be Abstruse—Use Plain Language for Maximum Impact","summary" : "Author writes: Additionally, the method utilized a myriad of factors for the purpose of incentivizing production to hit record-high levels of magnitude in the equivalent time period. Author thinks: My work sounds serious, impressive and interesting. Reader thinks: Huh? Technical writers are great—some of my favorite colleagues are technical writers. But technical writers often need","date" : "2015-10-23T10:00:55-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"colleen-blessing" : "Colleen Blessing"},"topics" : { "communication" : "Communication", "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"2015-10-23-technical-writing-need-not-be-abstruse-use-plain-language-for-maximum-impact.md", "filepath" :"news/2015/10/2015-10-23-technical-writing-need-not-be-abstruse-use-plain-language-for-maximum-impact.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/10/2015-10-23-technical-writing-need-not-be-abstruse-use-plain-language-for-maximum-impact.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/10/2015-10-23-technical-writing-need-not-be-abstruse-use-plain-language-for-maximum-impact.md","slug" : "technical-writing-need-not-be-abstruse-use-plain-language-for-maximum-impact","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/10/23/technical-writing-need-not-be-abstruse-use-plain-language-for-maximum-impact/" },{"title" :"FAQs Done Right","summary" : "In the circle of Web content life, FAQ sections are an endangered species. We’ve previously discussed the relevance of FAQs: Should FAQs go extinct, or are they a useful tool in your content ecosystem? Kathryn Catania, Chief of the Plain Language and Content Division at the U.S. Citizenship and Immigration Services, encourages agencies to take","date" : "2015-09-04T10:00:35-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"awichman" : "Ashley Wichman"},"topics" : { "communication" : "Communication", "plain-language" : "Plain language", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2015-09-04-faqs-done-right.md", "filepath" :"news/2015/09/2015-09-04-faqs-done-right.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/09/2015-09-04-faqs-done-right.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/09/2015-09-04-faqs-done-right.md","slug" : "faqs-done-right","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/09/04/faqs-done-right/" },{"title" :"HTTPS and Other Ranking Factors: What Impacts the SEO of Government Websites?","summary" : "Following the recent OMB memo that all publicly available federal websites and Web services must implement HTTPS by December 31, 2016, Web content managers across government are considering the SEO (search engine optimization) implications of the transition, among other details.","date" : "2015-09-02T10:00:43-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dmccleskey" : "Dawn Pointer McCleskey"},"topics" : { "content-strategy" : "Content strategy", "plain-language" : "Plain language", "search" : "Search", "search-engine-optimization" : "Search engine optimization", "security" : "Security" },"branch" : "bc-archive-content-3", "filename" :"2015-09-02-https-and-other-ranking-factors-what-impacts-the-seo-of-government-websites.md", "filepath" :"news/2015/09/2015-09-02-https-and-other-ranking-factors-what-impacts-the-seo-of-government-websites.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/09/2015-09-02-https-and-other-ranking-factors-what-impacts-the-seo-of-government-websites.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/09/2015-09-02-https-and-other-ranking-factors-what-impacts-the-seo-of-government-websites.md","slug" : "https-and-other-ranking-factors-what-impacts-the-seo-of-government-websites","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/09/02/https-and-other-ranking-factors-what-impacts-the-seo-of-government-websites/" },{"title" :"An Overview of Digital Communities","summary" : "Digital communities of practice come in many stripes. DigitalGov communities span eight (and counting) focus areas and have thousands of members, but strong collaborations exist in all corners of government. In honor of this month’s communities theme, we are offering a list of communities that foster connections and strengthen the digital capabilities of federal agencies.","date" : "2015-07-31T11:10:49-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"awichman" : "Ashley Wichman"},"topics" : { "application-programming-interface" : "Application programming interface", "content-strategy" : "Content strategy", "crowdsourcing-and-citizen-science" : "Crowdsourcing and citizen science", "mobile" : "Mobile", "open-data" : "Open data", "plain-language" : "Plain language", "professional-development" : "Professional development" },"branch" : "bc-archive-content-3", "filename" :"2015-07-31-an-overview-of-digital-communities.md", "filepath" :"news/2015/07/2015-07-31-an-overview-of-digital-communities.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/07/2015-07-31-an-overview-of-digital-communities.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/07/2015-07-31-an-overview-of-digital-communities.md","slug" : "an-overview-of-digital-communities","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/07/31/an-overview-of-digital-communities/" },{"title" :"The Content Corner: Connecting With Customers at Labor","summary" : "Here at DigitalGov, customer service is a focal theme during the month of May, and by some type of cosmic chance, I was invited to share my insights on content strategy and content creation at a Customer Service Community of Practice event at the Department of Labor. The event focused on topics I commonly discuss here","date" : "2015-05-18T10:00:35-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"tyrus-manuel" : "Tyrus Manuel"},"topics" : { "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "data-visualization" : "Data visualization", "plain-language" : "Plain language", "research" : "Research", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"2015-05-18-the-content-corner-connecting-with-customers-at-labor.md", "filepath" :"news/2015/05/2015-05-18-the-content-corner-connecting-with-customers-at-labor.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/05/2015-05-18-the-content-corner-connecting-with-customers-at-labor.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/05/2015-05-18-the-content-corner-connecting-with-customers-at-labor.md","slug" : "the-content-corner-connecting-with-customers-at-labor","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/05/18/the-content-corner-connecting-with-customers-at-labor/" },{"title" :"Mobilegeddon: Government Edition","summary" : "Much is being said and written about the coming Mobilegeddon/Mopocalypse on April 21st—the day Google’s ranking algorithm will begin boosting results for mobile-friendly sites and penalizing mobile-unfriendly sites. While some agency websites are mobile-friendly, a great many are not. We will do well to pay attention—almost 25% of traffic on government websites is coming from","date" : "2015-04-15T14:15:42-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dmccleskey" : "Dawn Pointer McCleskey"},"topics" : { "mobile" : "Mobile", "plain-language" : "Plain language", "search" : "Search", "search-engine-optimization" : "Search engine optimization", "usability" : "Usability" },"branch" : "bc-archive-content-3", "filename" :"2015-04-15-mobilegeddon-government-edition.md", "filepath" :"news/2015/04/2015-04-15-mobilegeddon-government-edition.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/04/2015-04-15-mobilegeddon-government-edition.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/04/2015-04-15-mobilegeddon-government-edition.md","slug" : "mobilegeddon-government-edition","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/04/15/mobilegeddon-government-edition/" },{"title" :"Plain Language Web Writing Tips","summary" : "Help your readers complete their tasks with these Plain Language writing tips.","date" : "2015-03-06T02:58:29-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"rflagg" : "Rachel Flagg","awichman" : "Ashley Wichman"},"topics" : { "communication" : "Communication", "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"plain-language-web-writing-tips.md", "filepath" :"resources/plain-language-web-writing-tips.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/plain-language-web-writing-tips.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/plain-language-web-writing-tips.md","slug" : "plain-language-web-writing-tips","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/plain-language-web-writing-tips/" },{"title" :"Avoid Weak ‘Links’ in Your Digital Chain","summary" : "Users don’t like surprises. Unexpected or unwanted content undermines the credibility of your agency and frustrates users who come to your website looking for specific information. Using links appropriately in your website content is one way to build trust with users, according to an article by Kara Pernice of the Nielsen Norman Group. Here’s a","date" : "2015-02-25T11:10:25-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"awichman" : "Ashley Wichman"},"topics" : { "analytics" : "Analytics", "content-strategy" : "Content strategy", "plain-language" : "Plain language", "search" : "Search", "search-engine-optimization" : "Search engine optimization", "trust" : "Trust", "usability" : "Usability", "user-experience" : "User experience", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2015-02-25-avoid-weak-links-in-your-digital-chain.md", "filepath" :"news/2015/02/2015-02-25-avoid-weak-links-in-your-digital-chain.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/02/2015-02-25-avoid-weak-links-in-your-digital-chain.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/02/2015-02-25-avoid-weak-links-in-your-digital-chain.md","slug" : "avoid-weak-links-in-your-digital-chain","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/02/25/avoid-weak-links-in-your-digital-chain/" },{"title" :"6 Digital Media Trends for 2015: You Can Make Them Accessible!","summary" : "Resolutions and predictions abound this time of year. If you’ve already lost the fight to finally give up sardine ice cream, you can always resolve to maintain or improve your digital media accessibility. Some people say that accessibility and Section 508 compliance squashes","date" : "2015-01-28T02:30:19-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"angela-hooker" : "Angela Hooker"},"topics" : { "accessibility" : "Accessibility", "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "mobile" : "Mobile", "plain-language" : "Plain language", "social-media" : "Social media", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2015-01-28-6-digital-media-trends-for-2015-you-can-make-them-accessible.md", "filepath" :"news/2015/01/2015-01-28-6-digital-media-trends-for-2015-you-can-make-them-accessible.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/01/2015-01-28-6-digital-media-trends-for-2015-you-can-make-them-accessible.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/01/2015-01-28-6-digital-media-trends-for-2015-you-can-make-them-accessible.md","slug" : "6-digital-media-trends-for-2015-you-can-make-them-accessible","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/01/28/6-digital-media-trends-for-2015-you-can-make-them-accessible/" },{"title" :"Institute of Education Sciences \u0026#8211; Usability Case Study","summary" : "After struggling with jargon-filled solicitations and a confusing website, some applicants were ready to give up on seeking grants from the Institute of Education Sciences (IES). Their complaints prompted a Plain Language makeover for the Institute’s funding materials. As the research arm of the U.S. Education Department, IES’s mission is to provide rigorous and relevant evidence","date" : "2014-11-14T10:00:32-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katina-stapleton" : "Katina Stapleton"},"topics" : { "plain-language" : "Plain language", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2014-11-14-institute-for-education-sciences-usability-case-study.md", "filepath" :"news/2014/11/2014-11-14-institute-for-education-sciences-usability-case-study.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/11/2014-11-14-institute-for-education-sciences-usability-case-study.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/11/2014-11-14-institute-for-education-sciences-usability-case-study.md","slug" : "institute-for-education-sciences-usability-case-study","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/11/14/institute-for-education-sciences-usability-case-study/" },{"title" :"Get Out of the Jargon Trap: Plain Language Training Can Help","summary" : "The Plain Language Action and Information Network (PLAIN) is the official federal working group designated to help agencies with plain language, including training. PLAIN offers free 3.5-hour classes in the principles of plain language and plain language for Web writing.","date" : "2014-08-15T10:00:22-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"wendy-wagner-smith" : "Wendy Wagner-Smith"},"topics" : { "communication" : "Communication", "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"2014-08-15-get-out-of-the-jargon-trap-plain-language-training-can-help.md", "filepath" :"news/2014/08/2014-08-15-get-out-of-the-jargon-trap-plain-language-training-can-help.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/08/2014-08-15-get-out-of-the-jargon-trap-plain-language-training-can-help.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/08/2014-08-15-get-out-of-the-jargon-trap-plain-language-training-can-help.md","slug" : "get-out-of-the-jargon-trap-plain-language-training-can-help","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/08/15/get-out-of-the-jargon-trap-plain-language-training-can-help/" },{"title" :"Is It Tweet-Worthy?","summary" : "The Web now contains over 1.51 billion pages of content, according to WorldWideWebSize.com. That’s a lot of reading material, and a lot of content competing with yours for attention. People won’t waste time (even a few seconds) on an article that doesn’t matter to them in some way—not when there are so many other interesting","date" : "2014-06-30T01:00:27-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"rflagg" : "Rachel Flagg"},"topics" : { "content-strategy" : "Content strategy", "plain-language" : "Plain language", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"2014-06-30-is-it-tweet-worthy.md", "filepath" :"news/2014/06/2014-06-30-is-it-tweet-worthy.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/06/2014-06-30-is-it-tweet-worthy.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/06/2014-06-30-is-it-tweet-worthy.md","slug" : "is-it-tweet-worthy","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/06/30/is-it-tweet-worthy/" },{"title" :"How to Tell Your Agency’s Story—Plainly","summary" : "You’ve got the right words, the active verbs, the carefully chosen adjectives and adverbs. You’ve got the facts. You’ve got the talking points. All you have to do is put it together, right?","date" : "2014-04-16T10:00:23-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katherine-spivey" : "Katherine Spivey"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "plain-language" : "Plain language", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"2014-04-16-how-to-tell-your-agencys-story-plainly.md", "filepath" :"news/2014/04/2014-04-16-how-to-tell-your-agencys-story-plainly.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/04/2014-04-16-how-to-tell-your-agencys-story-plainly.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/04/2014-04-16-how-to-tell-your-agencys-story-plainly.md","slug" : "how-to-tell-your-agencys-story-plainly","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/04/16/how-to-tell-your-agencys-story-plainly/" },{"title" :"Plain Language Expert","summary" : "A few days ago a coworker asked me to look at a paragraph. He said it was on the top customer service priorities in our division. So I scooted my chair over and looked at it. Then I looked at him and asked, “But what","date" : "2013-09-26T08:24:42-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katherine-spivey" : "Katherine Spivey"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "plain-language" : "Plain language", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2013-09-26-plain-language-ninja.md", "filepath" :"news/2013/09/2013-09-26-plain-language-ninja.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2013/09/2013-09-26-plain-language-ninja.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2013/09/2013-09-26-plain-language-ninja.md","slug" : "plain-language-expert","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2013/09/26/plain-language-expert/" },{"title" :"","summary" : "A resource to help federal employees write in plain language and comply with the Plain Writing Act of 2010.","date" : "0001-01-01T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "communication" : "Communication", "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"source_plain-language.md", "filepath" :"sources/source_plain-language.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/sources/source_plain-language.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/sources/source_plain-language.md","slug" : "plain-language","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/sources/plain-language/" }] }