{ "version" : "https://jsonfeed.org/version/1", "content" : "topics", "type" : "list", "title" : "Multilingual |Digital.gov", "description": "Multilingual", "home_page_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/", "count" : "127","feed_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/topics/multilingual/index.json", "section" : "topics", "items" : [{"title" :"California wildfires guidance for U.S. government websites and social media","deck" : "Addressing web and digital communications related to the California wildfires","summary" : "Addressing web and digital communications related to the California wildfires.","date" : "2025-01-10T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "communication" : "Communication", "content" : "Content", "content-strategy" : "Content strategy", "customer-service" : "Customer-Service", "design" : "Design", "multilingual" : "Multilingual", "social-media" : "Social media", "web-content-managers-forum" : "Web-Content-Managers-Forum" },"primary_image" : { "uid" : "california-wildfires-esf-15-guidance", "alt" : "Guidance for U.S. government websites and social media, addressing web and digital communications related to the California wildfires.​​", "width" : "1200", "height" : "628", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"california-wildfires-guidance-for-u-s-government-websites-and-social-media.md", "filepath" :"resources/california-wildfires-guidance-for-u-s-government-websites-and-social-media.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/california-wildfires-guidance-for-u-s-government-websites-and-social-media.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/california-wildfires-guidance-for-u-s-government-websites-and-social-media.md","weight" : "1","aliases" : {"0" : "/california-wildfires/"},"slug" : "california-wildfires-guidance-for-u-s-government-websites-and-social-media","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/california-wildfires-guidance-for-u-s-government-websites-and-social-media/" },{"title" :"Designing a multilingual future: A conversation with Laura Godfrey","deck" : "The crucial role of human expertise in technology","summary" : "On the eve of her retirement, Laura Godfrey reflects on multilingualism and equitable access to government information.","date" : "2024-12-23T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"bonnie-cameron" : "Bonnie Cameron"},"topics" : { "content-strategy" : "Content strategy", "multilingual" : "Multilingual" },"primary_image" : { "uid" : "language-maria-petrishina-istock-getty-images-1414107897", "alt" : "A variety of hands with different skin colors hold multi-colored speech bubbles.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "Maria Petrishina/iStock via Getty Images", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2024-12-23-designing-a-multilingual-future.md", "filepath" :"news/2024/12/2024-12-23-designing-a-multilingual-future.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/12/2024-12-23-designing-a-multilingual-future.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/12/2024-12-23-designing-a-multilingual-future.md","weight" : "1","slug" : "designing-a-multilingual-future","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/12/23/designing-a-multilingual-future/" },{"title" :"Approaching language translations to provide a better user experience: A Login.gov case study","deck" : "Login.gov adds new languages to provide expanded access and assistance to the public.","summary" : "Learn how the Login.gov team improved translations and added a new language to enhance their service.","date" : "2024-12-17T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"julia-solorzano" : "Julia Solórzano","danielle-lee" : "Danielle Lee","mitchell-henke" : "Mitchell Henke","nick-ng" : "Nick Ng"},"topics" : { "content-strategy" : "Content strategy", "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"2024-12-17-approaching-language-translations-to-provide-a-better-user-experience.md", "filepath" :"news/2024/12/2024-12-17-approaching-language-translations-to-provide-a-better-user-experience.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/12/2024-12-17-approaching-language-translations-to-provide-a-better-user-experience.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/12/2024-12-17-approaching-language-translations-to-provide-a-better-user-experience.md","weight" : "1","slug" : "approaching-language-translations-to-provide-a-better-user-experience","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/12/17/approaching-language-translations-to-provide-a-better-user-experience/" },{"title" :"An introduction to multilingual glossaries","deck" : "Understand how and why to use a multilingual glossary when translating content","summary" : "Learn how to use multilingual glossaries to share common translations and contribute to consistent communication across government.","date" : "2024-10-02T13:12:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"introduction-to-multilingual-glossaries.md", "filepath" :"resources/introduction-to-multilingual-glossaries.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/introduction-to-multilingual-glossaries.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/introduction-to-multilingual-glossaries.md","weight" : "1","slug" : "introduction-to-multilingual-glossaries","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/introduction-to-multilingual-glossaries/" },{"title" :"Hurricane Helene guidance for U.S. government websites and social media","deck" : "Addressing web and digital communications related to Hurricane Helene","summary" : "Addressing web and digital communications related to Hurricane Helene","date" : "2024-09-26T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "communication" : "Communication", "content" : "Content", "content-strategy" : "Content strategy", "customer-service" : "Customer-Service", "design" : "Design", "multilingual" : "Multilingual", "social-media" : "Social media", "strategy" : "Strategy", "web-content-managers-forum" : "Web-Content-Managers-Forum" },"primary_image" : { "uid" : "card-hurricane-helene-guidance", "alt" : "Guidance for U.S. Government Websites and Social Media, addressing web and digital communications related to Hurricane Helene in white text on blue card.​​", "width" : "1200", "height" : "628", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"hurricane-helene-guidance-for-us-government.md", "filepath" :"resources/hurricane-helene-guidance-for-us-government.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/hurricane-helene-guidance-for-us-government.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/hurricane-helene-guidance-for-us-government.md","weight" : "1","aliases" : {"0" : "/hurricane-helene/"},"slug" : "hurricane-helene-guidance-for-us-government","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/hurricane-helene-guidance-for-us-government/" },{"title" :"How multicultural research guides the USA.gov benefit finder","deck" : "Discover how USA.gov tailors its benefit finder experience for both English and Spanish-speaking users through culturally nuanced content. Through dual-track language research, a bilingual support team, and A/B testing, USA.gov ensures that more users receive relevant, empathetic, and user-friendly content. The USA.gov team also identified and addressed recruitment challenges to interatively improve its ongoing research processes.","summary" : "Discover how USA.gov tailors its benefit finder experience for both English and Spanish-speaking users through culturally nuanced content. Through dual-track language research, a bilingual support team, and A/B testing, USA.gov ensures that more users receive relevant, empathetic, and user-friendly content. The USA.gov team also identified and addressed recruitment challenges to interatively improve its ongoing research processes.","date" : "2024-08-27T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "best-practices" : "Best practices", "human-centered-design" : "Human-centered design", "multilingual" : "Multilingual", "research" : "Research", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2024-08-30-how-multicultural-research-guides-usagovs-benefit-finder.md", "filepath" :"news/2024/08/2024-08-30-how-multicultural-research-guides-usagovs-benefit-finder.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/08/2024-08-30-how-multicultural-research-guides-usagovs-benefit-finder.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/08/2024-08-30-how-multicultural-research-guides-usagovs-benefit-finder.md","source" : "usagov","source_url" : "https://blog.usa.gov/how-multicultural-research-guides-usagovs-benefit-finder","weight" : "1","slug" : "how-multicultural-research-guides-usagovs-benefit-finder","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/08/27/how-multicultural-research-guides-usagovs-benefit-finder/" },{"title" :"Department of Justice recognizes anniversary of executive order to improve access for people with limited English profiency","deck" : "The Department of Justice recently marked the 24th anniversary of Executive Order 13166, which aims to improve access to federal services for individuals with limited English proficiency (LEP). Its Civil Rights Division reviewed language access plans across federal agencies, emphasizing progress in hiring and staff training, improving language assistance services, and expanding multilingual content. The department is committed to eliminating language barriers in federal programs, improving communication and access for all communities.","summary" : "The Department of Justice recently marked the 24th anniversary of Executive Order 13166, which aims to improve access to federal services for individuals with limited English proficiency (LEP). Its Civil Rights Division reviewed language access plans across federal agencies, emphasizing progress in hiring and staff training, improving language assistance services, and expanding multilingual content. The department is committed to eliminating language barriers in federal programs, improving communication and access for all communities.","date" : "2024-08-12T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "best-practices" : "Best practices", "communication" : "Communication", "content-strategy" : "Content strategy", "human-centered-design" : "Human-centered design", "multilingual" : "Multilingual", "public-policy" : "Public policy",},"branch" : "bc-archive-content-3", "filename" :"2024-08-21-the-justice-department-recognizes-anniversary-of-executive-order-13166-improving-access-to-services-for-persons-with-limited-english-proficiency.md", "filepath" :"news/2024/08/2024-08-21-the-justice-department-recognizes-anniversary-of-executive-order-13166-improving-access-to-services-for-persons-with-limited-english-proficiency.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/08/2024-08-21-the-justice-department-recognizes-anniversary-of-executive-order-13166-improving-access-to-services-for-persons-with-limited-english-proficiency.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/08/2024-08-21-the-justice-department-recognizes-anniversary-of-executive-order-13166-improving-access-to-services-for-persons-with-limited-english-proficiency.md","source" : "doj","source_url" : "https://www.justice.gov/opa/pr/justice-department-statement-anniversary-executive-order-13166-improving-access-services","weight" : "1","slug" : "the-department-of-justice-recognizes-anniversary-of-executive-order-13166-improving-access-to-services-for-persons-with-limited-english-proficiency","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/08/12/the-department-of-justice-recognizes-anniversary-of-executive-order-13166-improving-access-to-services-for-persons-with-limited-english-proficiency/" },{"title" :"Creating a blueprint for quality: How the PX Contact Center helps agents grow their skills","deck" : "Every day, live agents at USA.gov’s Public Experience (PX) Contact Center answer questions from the public about government benefits and services. Learn how the PX Contact Center develops a workforce of excellent agents, using immersive onboarding, tailored and continuous training, feedback loops, and calibration meetings to empower their agents to deliver accurate information. USA.gov’s system for employee and contact center management ensures that every customer interaction leaves a lasting impact.","summary" : "Every day, live agents at USA.gov’s Public Experience (PX) Contact Center answer questions from the public about government benefits and services. Learn how the PX Contact Center develops a workforce of excellent agents, using immersive onboarding, tailored and continuous training, feedback loops, and calibration meetings to empower their agents to deliver accurate information. USA.gov’s system for employee and contact center management ensures that every customer interaction leaves a lasting impact.","date" : "2024-04-23T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "analytics" : "Analytics", "best-practices" : "Best practices", "budgeting-and-performance" : "Budgeting and performance", "contact-centers" : "Contact centers", "human-centered-design" : "Human-centered design", "information-collection" : "Information collection", "multilingual" : "Multilingual", "trust" : "Trust" },"branch" : "bc-archive-content-3", "filename" :"2024-04-25-creating-a-blueprint-for-quality-how-the-px-contact-center-helps-agents-grow-their-skills.md", "filepath" :"news/2024/04/2024-04-25-creating-a-blueprint-for-quality-how-the-px-contact-center-helps-agents-grow-their-skills.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/04/2024-04-25-creating-a-blueprint-for-quality-how-the-px-contact-center-helps-agents-grow-their-skills.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/04/2024-04-25-creating-a-blueprint-for-quality-how-the-px-contact-center-helps-agents-grow-their-skills.md","source" : "usagov","source_url" : "https://blog.usa.gov/creating-a-blueprint-for-quality-how-the-px-contact-center-helps-agents-grow-their-skills","weight" : "1","slug" : "creating-a-blueprint-for-quality-how-the-px-contact-center-helps-agents-grow-their-skills","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/04/23/creating-a-blueprint-for-quality-how-the-px-contact-center-helps-agents-grow-their-skills/" },{"title" :"Requirements for improving access to services for people with limited English proficiency (LEP)","deck" : "Understand the policy framework: Executive Order 13166, Attorney General memorandum, and Title VI of the Civil Rights Act","summary" : "Learn how to strengthen and improve meaningful language access for all people in the U.S., regardless of the language they speak.","date" : "2024-04-19T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"cathryn-camenzind" : "Cathryn Camenzind","james-hill" : "James Hill"},"topics" : { "governance" : "Governance", "multilingual" : "Multilingual", "public-policy" : "Public policy" },"branch" : "bc-archive-content-3", "filename" :"requirements-for-improving-access-to-services-for-people-with-limited-english-proficiency-lep.md", "filepath" :"resources/requirements-for-improving-access-to-services-for-people-with-limited-english-proficiency-lep.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/requirements-for-improving-access-to-services-for-people-with-limited-english-proficiency-lep.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/requirements-for-improving-access-to-services-for-people-with-limited-english-proficiency-lep.md","weight" : "1","aliases" : {"0" : "/resources/improving-access-to-services-for-people-with-limited-english-proficiency-e-o-13166/","1" : "/resources/dept-of-justice-memo-reaffirming-the-mandates-of-eo-13166/"},"slug" : "requirements-for-improving-access-to-services-for-people-with-limited-english-proficiency-lep","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/requirements-for-improving-access-to-services-for-people-with-limited-english-proficiency-lep/" },{"title" :"How USAGov uses data to improve content","deck" : "Each month, USAGov’s content designers spend many hours ensuring that the content on USA.gov and USAGov en Español is up-to-date, accurate, and meets user needs. Learn how their team does holistic reviews of each topic section based on a rolling calendar with the goal of updating all content at least every 6 months.","summary" : "Each month, USAGov’s content designers spend many hours ensuring that the content on USA.gov and USAGov en Español is up-to-date, accurate, and meets user needs. Learn how their team does holistic reviews of each topic section based on a rolling calendar with the goal of updating all content at least every 6 months.","date" : "2024-04-01T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "Analytics" : "Analytics", "best-practices" : "Best practices", "content-strategy" : "Content strategy", "design" : "Design", "human-centered-design" : "Human-centered design", "multilingual" : "Multilingual", "plain-language" : "Plain language", "research" : "Research", "search" : "Search" },"branch" : "bc-archive-content-3", "filename" :"2024-04-01-how-usagov-uses-data-to-improve-content.md", "filepath" :"news/2024/04/2024-04-01-how-usagov-uses-data-to-improve-content.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/04/2024-04-01-how-usagov-uses-data-to-improve-content.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/04/2024-04-01-how-usagov-uses-data-to-improve-content.md","source" : "usagov","source_url" : "https://blog.usa.gov/how-usagov-uses-data-to-improve-content","weight" : "1","slug" : "how-usagov-uses-data-to-improve-content","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/04/01/how-usagov-uses-data-to-improve-content/" },{"title" :"Getting the word out about voter registration: Vote.gov's first social media takeover with USAGov","deck" : "Last fall, vote.gov and the USAGov program partnered for their first-ever social media takeover on National Voter Registration Day. The campaign, which encouraged the public to register to vote, reached 36,000 people across USAGov’s platforms and generated over 2,000 engagements. The partnership raised awareness for vote.gov, boosted vote.gov’s website traffic, and laid the groundwork for the future collaborations and resource-sharing between the two entities. This collaboration between vote.gov and USAGov offers a model for social media takeovers and partnerships between federal agencies and teams.","summary" : "Last fall, vote.gov and the USAGov program partnered for their first-ever social media takeover on National Voter Registration Day. The campaign, which encouraged the public to register to vote, reached 36,000 people across USAGov’s platforms and generated over 2,000 engagements. The partnership raised awareness for vote.gov, boosted vote.gov’s website traffic, and laid the groundwork for the future collaborations and resource-sharing between the two entities. This collaboration between vote.gov and USAGov offers a model for social media takeovers and partnerships between federal agencies and teams.","date" : "2024-02-06T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "best-practices" : "Best practices", "multilingual" : "Multilingual", "social-media" : "Social media", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2024-02-08-getting-the-word-out-about-voter-registration-votegovs-first-social-media-takeover-with-usagov.md", "filepath" :"news/2024/02/2024-02-08-getting-the-word-out-about-voter-registration-votegovs-first-social-media-takeover-with-usagov.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/02/2024-02-08-getting-the-word-out-about-voter-registration-votegovs-first-social-media-takeover-with-usagov.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/02/2024-02-08-getting-the-word-out-about-voter-registration-votegovs-first-social-media-takeover-with-usagov.md","source" : "usagov","source_url" : "https://blog.usa.gov/getting-the-word-out-about-voter-registration-vote.govs-first-social-media-takeover-with-usagov","weight" : "1","slug" : "getting-the-word-out-about-voter-registration-votegovs-first-social-media-takeover-with-usagov","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/02/06/getting-the-word-out-about-voter-registration-votegovs-first-social-media-takeover-with-usagov/" },{"title" :"Designing with empathy","deck" : "Discover the transformative power of empathy in design with USAGov’s benefit finder. From simplifying applications to a mobile-first approach, the revamped tool not only functions efficiently in two different languages and cultural contexts, but demonstrates the consideration for users in challenging situations. Explore how empathy turned a government service into a compassionate lifeline, creating a product that genuinely understands and meets people where they are.","summary" : "Discover the transformative power of empathy in design with USAGov’s benefit finder. From simplifying applications to a mobile-first approach, the revamped tool not only functions efficiently in two different languages and cultural contexts, but demonstrates the consideration for users in challenging situations. Explore how empathy turned a government service into a compassionate lifeline, creating a product that genuinely understands and meets people where they are.","date" : "2024-01-25T11:53:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "human-centered-design" : "Human-centered design", "mobile" : "Mobile", "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"2024-01-30-designing-with-empathy.md", "filepath" :"news/2024/01/2024-01-30-designing-with-empathy.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/01/2024-01-30-designing-with-empathy.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/01/2024-01-30-designing-with-empathy.md","source" : "usagov","source_url" : "https://blog.usa.gov/designing-with-empathy","weight" : "1","slug" : "designing-with-empathy","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/01/25/designing-with-empathy/" },{"title" :"In 2023, TTS stepped up to meet growing technology demands for government","deck" : "GSA’s Technology Transformation Services (TTS) celebrated major milestones and met growing demand for its services in 2023. This wrap-up summaries key successes in five areas: improving customer experience, modernizing federal technology, innovating for the future, focus on equity and accessibility, and building the technology workforce of tomorrow.","summary" : "GSA’s Technology Transformation Services (TTS) celebrated major milestones and met growing demand for its services in 2023. This wrap-up summaries key successes in five areas: improving customer experience, modernizing federal technology, innovating for the future, focus on equity and accessibility, and building the technology workforce of tomorrow.","date" : "2024-01-24T11:21:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "emerging-tech" : "Emerging tech", "innovation" : "Innovation", "multilingual" : "Multilingual", "product-and-project-management" : "Product and project management" },"branch" : "bc-archive-content-3", "filename" :"2024-02-15-in-2023-tts-stepped-up-to-meet-growing-technology-demands-for-government.md", "filepath" :"news/2024/02/2024-02-15-in-2023-tts-stepped-up-to-meet-growing-technology-demands-for-government.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/02/2024-02-15-in-2023-tts-stepped-up-to-meet-growing-technology-demands-for-government.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/02/2024-02-15-in-2023-tts-stepped-up-to-meet-growing-technology-demands-for-government.md","source" : "gsa","source_url" : "https://www.gsa.gov/blog/2024/01/24/in-2023-tts-stepped-up-to-meet-growing-technology-demands-for-government","weight" : "1","slug" : "in-2023-tts-stepped-up-to-meet-growing-technology-demands-for-government","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/01/24/in-2023-tts-stepped-up-to-meet-growing-technology-demands-for-government/" },{"title" :"The CFPB Language Access Plan for consumers with limited English proficiency","deck" : "The Language Access Plan describes the CFPB’s policy and how the CFPB’s language access activities are implemented across operations, programs, and services.","summary" : "The Language Access Plan describes the CFPB’s policy and how the CFPB’s language access activities are implemented across operations, programs, and services.","date" : "2023-11-15T09:06:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"2023-11-21-the-cfpb-language-access-plan-for-consumers-with-limited-english-proficiency.md", "filepath" :"news/2023/11/2023-11-21-the-cfpb-language-access-plan-for-consumers-with-limited-english-proficiency.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/11/2023-11-21-the-cfpb-language-access-plan-for-consumers-with-limited-english-proficiency.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/11/2023-11-21-the-cfpb-language-access-plan-for-consumers-with-limited-english-proficiency.md","source" : "cfpb","source_url" : "https://www.consumerfinance.gov/data-research/research-reports/the-cfpb-language-access-plan-for-consumers-with-limited-english-proficiency/","weight" : "1","slug" : "the-cfpb-language-access-plan-for-consumers-with-limited-english-proficiency","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/11/15/the-cfpb-language-access-plan-for-consumers-with-limited-english-proficiency/" },{"title" :"Speaking your language USAGov outreach approach to bilingual content","deck" : "As a bilingual program, USAGov aims to give English and Spanish-language audiences the information they want in the cultural context they need. Here are a few main things the team learned when transcreating messaging through the USAGov and USAGov en Español outreach channels.","summary" : "As a bilingual program, USAGov aims to give English and Spanish-language audiences the information they want in the cultural context they need. Here are a few main things the team learned when transcreating messaging through the USAGov and USAGov en Español outreach channels.","date" : "2023-10-31T22:29:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "communication" : "Communication", "multilingual" : "Multilingual", "research" : "Research" },"branch" : "bc-archive-content-3", "filename" :"2023-11-08-speaking-your-language-usagov-outreach-approach-to-bilingual-content.md", "filepath" :"news/2023/11/2023-11-08-speaking-your-language-usagov-outreach-approach-to-bilingual-content.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/11/2023-11-08-speaking-your-language-usagov-outreach-approach-to-bilingual-content.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/11/2023-11-08-speaking-your-language-usagov-outreach-approach-to-bilingual-content.md","source" : "usagov","source_url" : "https://blog.usa.gov/speaking-your-language-usagov-outreachs-approach-to-bilingual-content","weight" : "1","slug" : "speaking-your-language-usagov-outreach-approach-to-bilingual-content","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/10/31/speaking-your-language-usagov-outreach-approach-to-bilingual-content/" },{"kicker" : "Multilingual Milestone","title" :"Celebrating 20 years of USAGov en Español","deck" : "USAGov en Español is excited to celebrate their 20th anniversary this month! Since 2003, the website has been a trusted guide to government information and services for Spanish speakers. Explore this timeline of USAGov en Español’s milestones, name changes, and accomplishments as they’ve served Spanish speakers and federal partners over the past two decades.","summary" : "USAGov en Español is excited to celebrate their 20th anniversary this month! Since 2003, the website has been a trusted guide to government information and services for Spanish speakers. Explore this timeline of USAGov en Español’s milestones, name changes, and accomplishments as they’ve served Spanish speakers and federal partners over the past two decades.","date" : "2023-10-16T09:08:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "content-strategy" : "Content strategy", "digital-service-delivery" : "Digital service delivery", "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"2023-10-17-celebrating-20-years-of-usagov-en-espanol.md", "filepath" :"news/2023/10/2023-10-17-celebrating-20-years-of-usagov-en-espanol.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/10/2023-10-17-celebrating-20-years-of-usagov-en-espanol.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/10/2023-10-17-celebrating-20-years-of-usagov-en-espanol.md","source" : "usagov","source_url" : "https://blog.usa.gov/celebrating-20-years-of-usagov-en-espa%C3%B1ol","weight" : "1","slug" : "celebrating-20-years-of-usagov-en-espanol","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/10/16/celebrating-20-years-of-usagov-en-espanol/" },{"title" :"Why the American People Deserve a Digital Government","deck" : "OMB released new policy guidance for government that includes a variety of actions and standards to help federal agencies design, develop, and deliver modern websites and digital services. Memo M-23-22, Delivering a Digital-First Public Experience, will make it seamless for the public to obtain government information and services online, and help agencies fully implement the 21st Century Integrated Digital Experience Act (21st Century IDEA).","summary" : "OMB recently released new policy guidance for government that includes a variety of actions and standards to help federal agencies design, develop, and deliver modern websites and digital services. Memo M-23-22, Delivering a Digital-First Public Experience, will make it seamless for the public to obtain government information and services online, and help agencies fully implement the 21st Century Integrated Digital Experience Act (21st Century IDEA).","date" : "2023-09-22T13:26:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "analytics" : "Analytics", "best-practices" : "Best practices", "budgeting-and-performance" : "Budgeting and performance", "communication" : "Communication", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "design" : "Design", "digital-service-delivery" : "Digital service delivery", "governance" : "Governance", "human-centered-design" : "Human-centered design", "mobile" : "Mobile", "multilingual" : "Multilingual", "plain-language" : "Plain language", "privacy" : "Privacy", "public-policy" : "Public policy", "search" : "Search", "search-engine-optimization" : "Search engine optimization", "security" : "Security", "social-media" : "Social media", "trust" : "Trust", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2023-09-25-why-the-american-people-deserve-a-digital-government.md", "filepath" :"news/2023/09/2023-09-25-why-the-american-people-deserve-a-digital-government.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/09/2023-09-25-why-the-american-people-deserve-a-digital-government.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/09/2023-09-25-why-the-american-people-deserve-a-digital-government.md","source" : "whitehouse","source_url" : "https://www.whitehouse.gov/omb/briefing-room/2023/09/22/why-the-american-people-deserve-a-digital-government/","weight" : "1","slug" : "why-the-american-people-deserve-a-digital-government","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/09/22/why-the-american-people-deserve-a-digital-government/" },{"title" :"NASA Releases First Season of Spanish-language Podcast","deck" : "In celebration of Hispanic Heritage Month, NASA is releasing new content for Universo curioso de la NASA, the agency’s first Spanish-language podcast. A five-episode season will start Tuesday, September 19, with new episodes released weekly. In each episode, Universo curioso will highlight the contributions of NASA’s Hispanic and Latino workforce to the agency’s groundbreaking work in Earth and space exploration. The season features interviews with NASA experts, including an astronaut, a space weather scientist, an astrochemist, and oceanographers. Episodes focus on some of NASA’s top missions, bringing the wonder of exploration, space technology, and scientific discoveries to Spanish-speaking audiences around the world.","summary" : "In celebration of Hispanic Heritage Month, NASA is releasing new content for Universo curioso de la NASA, the agency’s first Spanish-language podcast. A five-episode season will start Tuesday, September 19, with new episodes released weekly. In each episode, Universo curioso will highlight the contributions of NASA’s Hispanic and Latino workforce to the agency’s groundbreaking work in Earth and space exploration. The season features interviews with NASA experts, including an astronaut, a space weather scientist, an astrochemist, and oceanographers. Episodes focus on some of NASA’s top missions, bringing the wonder of exploration, space technology, and scientific discoveries to Spanish-speaking audiences around the world.","date" : "2023-09-15T19:56:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "content-strategy" : "Content strategy", "multilingual" : "Multilingual", "podcast" : "Podcast" },"branch" : "bc-archive-content-3", "filename" :"2023-09-22-nasa-releases-first-season-of-spanish-language-podcast.md", "filepath" :"news/2023/09/2023-09-22-nasa-releases-first-season-of-spanish-language-podcast.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/09/2023-09-22-nasa-releases-first-season-of-spanish-language-podcast.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/09/2023-09-22-nasa-releases-first-season-of-spanish-language-podcast.md","source" : "nasa","source_url" : "https://www.nasa.gov/press-release/nasa-releases-first-season-of-spanish-language-podcast/","weight" : "1","slug" : "nasa-releases-first-season-of-spanish-language-podcast","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/09/15/nasa-releases-first-season-of-spanish-language-podcast/" },{"kicker" : "Multilingual","title" :"Why vote.gov supports multiple languages","deck" : "According to a 2019 U.S. Census Bureau survey, nearly 68 million people in the U.S. speak a language other than English at home. To help make the voting process accessible to everyone who is eligible, vote.gov works with state election offices, federal agencies, and non-partisan organizations to create a national source of accurate voting information and clear registration instructions in multiple languages.","summary" : "summary","date" : "2023-05-16T10:48:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "content-strategy" : "Content strategy", "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"2023-05-16-why-vote-gov-supports-multiple-languages.md", "filepath" :"news/2023/05/2023-05-16-why-vote-gov-supports-multiple-languages.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/05/2023-05-16-why-vote-gov-supports-multiple-languages.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/05/2023-05-16-why-vote-gov-supports-multiple-languages.md","source" : "usagov","source_url" : "https://blog.usa.gov/why-vote.gov-supports-multiple-languages","weight" : "1","slug" : "why-vote-gov-supports-multiple-languages","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/05/16/why-vote-gov-supports-multiple-languages/" },{"title" :"Introduction to translation technology","deck" : "How and why to use translation technology to create multilingual content","summary" : "What is translation technology? This introductory resource will help you understand how and when to use translation technology to provide meaningful access for people with limited English proficiency.","date" : "2023-05-11T15:28:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"fedora-braverman" : "Fedora Braverman"},"topics" : { "communication" : "Communication", "communication" : "Communication", "content-strategy" : "Content strategy", "content-strategy" : "Content strategy", "multilingual" : "Multilingual" },"primary_image" : { "uid" : "gesrey-istock-getty-images-1364367007-comp", "alt" : "Neon translation icon with message, technology, and people icons.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "gesrey, iStock, Getty Images", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"introduction-to-translation-technology.md", "filepath" :"resources/introduction-to-translation-technology.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/introduction-to-translation-technology.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/introduction-to-translation-technology.md","weight" : "1","aliases" : {"0" : "/2012/10/01/automated-translation-good-solution-or-not/","1" : "/2018/12/20/designing-for-translation/"},"slug" : "introduction-to-translation-technology","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/introduction-to-translation-technology/" },{"title" :"Introducing the new USA.gov","deck" : "We’re excited to share that the new USA.gov and USAGov en Español are live. However, we’re not finished. See what we’ll be working on in the future.","summary" : "We’re excited to share that the new USA.gov and USAGov en Español are live. However, we’re not finished. See what we’ll be working on in the future.","date" : "2023-04-18T09:34:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "design" : "Design", "multilingual" : "Multilingual", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2023-04-20-introducing-the-new-usa-gov.md", "filepath" :"news/2023/04/2023-04-20-introducing-the-new-usa-gov.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/04/2023-04-20-introducing-the-new-usa-gov.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/04/2023-04-20-introducing-the-new-usa-gov.md","source" : "usagov","source_url" : "https://blog.usa.gov/introducing-the-new-usa.gov","weight" : "1","slug" : "introducing-the-new-usa-gov","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/04/18/introducing-the-new-usa-gov/" },{"title" :"Testing Beta for Accessibility","deck" : "The USAGov team strives to ensure all our websites are accessible to as many people as possible. This includes those who need the use of specialized assistive technologies when browsing the internet. In building beta.USA.gov we deliberately validated that it met Section 508 and WCAG 2.0 compliance requirements. Our testing approach includes a three step hybrid method that may be suitable for other agency use.","summary" : "The USAGov team strives to ensure all our websites are accessible to as many people as possible, including those who need the use of specialized assistive technologies when browsing the internet. In building beta.USA.gov, we deliberately validated that it met Section 508 and WCAG 2.0 compliance requirements. Our testing approach includes a three step hybrid method that may be suitable for other agency use.","date" : "2023-03-16T10:23:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "multilingual" : "Multilingual", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2023-03-17-testing-beta-for-accessibility.md", "filepath" :"news/2023/03/2023-03-17-testing-beta-for-accessibility.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/03/2023-03-17-testing-beta-for-accessibility.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/03/2023-03-17-testing-beta-for-accessibility.md","source" : "usagov","source_url" : "https://blog.usa.gov/testing-beta-for-accessibility","weight" : "1","slug" : "testing-beta-for-accessibility","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/03/16/testing-beta-for-accessibility/" },{"title" :"Building Beta: The Foundation","deck" : "The USAGov program has been developing a new iteration of our bilingual sites, USA.gov and USAGov en Español. In the process of building beta.USA.gov and beta.USA.gov en Español, we’ve been rethinking our work style and priorities. Follow the “Building Beta” series to learn how we’re reimagining the way we approach product management, usability, accessibility, content creation, analytics, and outreach.","summary" : "The USAGov program has been developing a new iteration of our bilingual sites, USA.gov and USAGov en Español. In the process of building beta.USA.gov and beta.USA.gov en Español, we’ve been rethinking our work style and priorities. Follow the “Building Beta” series to learn how we’re reimagining the way we approach product management, usability, accessibility, content creation, analytics, and outreach.","date" : "2023-03-07T10:41:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "analytics" : "Analytics", "budgeting-and-performance" : "Budgeting and performance", "communication" : "Communication", "content-strategy" : "Content strategy", "design" : "Design", "multilingual" : "Multilingual", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2023-03-15-building-beta-the-foundation.md", "filepath" :"news/2023/03/2023-03-15-building-beta-the-foundation.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/03/2023-03-15-building-beta-the-foundation.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/03/2023-03-15-building-beta-the-foundation.md","source" : "usagov","source_url" : "https://blog.usa.gov/building-beta-the-foundation","weight" : "1","slug" : "building-beta-the-foundation","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/03/07/building-beta-the-foundation/" },{"title" :"Three Tips for Using Facebook and Instagram Stories","deck" : "At USA.gov and USAGov en Español, we’re always looking for better ways to connect people to government information through social media. Using stories has helped us increase our engagement rate and our number of followers as we deliver helpful information to people. Stories may be a good addition to your agency’s social media strategy, too. These three tips can help you get started.","summary" : "At USA.gov and USAGov en Español, we’re always looking for better ways to connect people to government information through social media. Using stories has helped us increase our engagement rate and our number of followers as we deliver helpful information to people. Stories may be a good addition to your agency’s social media strategy, too. These three tips can help you get started.","date" : "2023-02-21T10:57:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "analytics" : "Analytics", "budgeting-and-performance" : "Budgeting and performance", "communication" : "Communication", "content-strategy" : "Content strategy", "design" : "Design", "multilingual" : "Multilingual", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"2023-02-27-three-tips-for-using-facebook-and-instagram-stories.md", "filepath" :"news/2023/02/2023-02-27-three-tips-for-using-facebook-and-instagram-stories.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/02/2023-02-27-three-tips-for-using-facebook-and-instagram-stories.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/02/2023-02-27-three-tips-for-using-facebook-and-instagram-stories.md","source" : "usagov","source_url" : "https://blog.usa.gov/three-tips-for-using-facebook-and-instagram-stories","weight" : "1","slug" : "three-tips-for-using-facebook-and-instagram-stories","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/02/21/three-tips-for-using-facebook-and-instagram-stories/" },{"kicker" : "","title" :"Strengthening information accessibility for consumers with limited English proficiency","deck" : "We listened to feedback from people who use our materials in various languages to make sure people could find the information they need most, in the language they prefer. Now we’re relaunching our pages in multiple languages.","summary" : "We listened to feedback from people who use our materials in various languages to make sure people could find the information they need most, in the language they prefer. Now we’re relaunching our pages in multiple languages.","date" : "2023-02-14T14:44:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "content-strategy" : "Content strategy", "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"2023-02-16-strengthening-information-accessibility-for-consumers-with-limited-english-proficiency.md", "filepath" :"news/2023/02/2023-02-16-strengthening-information-accessibility-for-consumers-with-limited-english-proficiency.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/02/2023-02-16-strengthening-information-accessibility-for-consumers-with-limited-english-proficiency.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/02/2023-02-16-strengthening-information-accessibility-for-consumers-with-limited-english-proficiency.md","source" : "cfpb","source_url" : "https://www.consumerfinance.gov/about-us/blog/strengthening-information-accessibility-for-consumers-limited-english-proficiency/","weight" : "1","slug" : "strengthening-information-accessibility-for-consumers-with-limited-english-proficiency","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/02/14/strengthening-information-accessibility-for-consumers-with-limited-english-proficiency/" },{"kicker" : "Multilingual ","title" :"Nearly 68 Million People Spoke a Language Other Than English at Home in 2019","deck" : "The number of people in the United States who spoke a language other than English at home nearly tripled from 23.1 million (about 1 in 10) in 1980 to 67.8 million (almost 1 in 5) in 2019, according to a recent U.S. Census Bureau report.","summary" : "The number of people in the United States who spoke a language other than English at home nearly tripled from 23.1 million (about 1 in 10) in 1980 to 67.8 million (almost 1 in 5) in 2019, according to a recent U.S. Census Bureau report.","date" : "2022-12-06T10:10:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"2022-12-15-nearly-68-million-people-spoke-a-language-other-than-english-at-home-in-2019.md", "filepath" :"news/2022/12/2022-12-15-nearly-68-million-people-spoke-a-language-other-than-english-at-home-in-2019.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/12/2022-12-15-nearly-68-million-people-spoke-a-language-other-than-english-at-home-in-2019.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/12/2022-12-15-nearly-68-million-people-spoke-a-language-other-than-english-at-home-in-2019.md","source_url" : "https://www.census.gov/library/stories/2022/12/languages-we-speak-in-united-states.html","weight" : "1","slug" : "nearly-68-million-people-spoke-a-language-other-than-english-at-home-in-2019","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/12/06/nearly-68-million-people-spoke-a-language-other-than-english-at-home-in-2019/" },{"title" :"Sunsetting Go.USA.gov: Final User Statistics","deck" : "The digital landscape has changed significantly since we launched the Go.USA.gov service in 2009. Over the last two years the team looked carefully at the program holistically, taking into consideration the future of the program, the current landscape related to using shortened URLs and alignment with strategic business goals. In early 2022 we made the difficult decision to initiate steps to sunset the service.","summary" : "The digital landscape has changed significantly since we launched the Go.USA.gov service in 2009. Over the last two years the team looked carefully at the program holistically, taking into consideration the future of the program, the current landscape related to using shortened URLs and alignment with strategic business goals. In early 2022 we made the difficult decision to initiate steps to sunset the service.","date" : "2022-11-15T16:05:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "analytics" : "Analytics", "budgeting-and-performance" : "Budgeting and performance", "content-strategy" : "Content strategy", "multilingual" : "Multilingual", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2022-11-22-sunsetting-go-usa-gov-final-user-statistics.md", "filepath" :"news/2022/11/2022-11-22-sunsetting-go-usa-gov-final-user-statistics.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/11/2022-11-22-sunsetting-go-usa-gov-final-user-statistics.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/11/2022-11-22-sunsetting-go-usa-gov-final-user-statistics.md","source" : "usagov","source_url" : "https://blog.usa.gov/sunsetting-go.usa.gov-final-user-statistics","weight" : "1","slug" : "sunsetting-go-usa-gov-final-user-statistics","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/11/15/sunsetting-go-usa-gov-final-user-statistics/" },{"title" :"Putting People at the Center of Digital Government","deck" : "USAGov and USAGov en Español are working to reimagine the way we provide government information and services to the public. The USAGov team is an example of how GSA’s Technology Transformation Services (TTS) is aligning and living up to the challenges outlined in the President’s Management Agenda. The focus in 2022 has been on centering the work around the people we serve.","summary" : "USAGov and USAGov en Español are working to reimagine the way we provide government information and services to the public. The USAGov team is an example of how GSA’s Technology Transformation Services (TTS) is aligning and living up to the challenges outlined in the President’s Management Agenda. The focus in 2022 has been on centering the work around the people we serve.","date" : "2022-10-31T09:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lmartinez" : "Leilani Martinez"},"topics" : { "customer-experience" : "Customer experience", "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"2022-11-08-putting-people-at-the-center-of-digital-government.md", "filepath" :"news/2022/11/2022-11-08-putting-people-at-the-center-of-digital-government.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/11/2022-11-08-putting-people-at-the-center-of-digital-government.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/11/2022-11-08-putting-people-at-the-center-of-digital-government.md","source" : "gsa","source_url" : "https://www.gsa.gov/blog/2022/10/31/putting-people-at-the-center-of-digital-government","weight" : "1","slug" : "putting-people-at-the-center-of-digital-government","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/10/31/putting-people-at-the-center-of-digital-government/" },{"title" :"Medicare Open Enrollment Period Outreach \u0026 Media Materials","deck" : "Medicare Open Enrollment kicks off this Saturday, October 15 and runs through December 7. Join the Centers for Medicare & Medicaid Services (CMS) on social media to help spread the word! For suggested posts and shareable images, use their partner social media toolkit – available in both English and Spanish. Don’t forget to use the hashtag #MedicareOE to engage with the conversation online.","summary" : "Medicare Open Enrollment kicks off this Saturday, October 15 and runs through December 7. Join the Centers for Medicare & Medicaid Services (CMS) on social media to help spread the word! For suggested posts and shareable images, use their partner social media toolkit – available in both English and Spanish. Don’t forget to use the hashtag #MedicareOE to engage with the conversation online.","date" : "2022-10-14T11:04:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "multilingual" : "Multilingual", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"2022-10-18-medicare-open-enrollment-period-outreach-media-materials.md", "filepath" :"news/2022/10/2022-10-18-medicare-open-enrollment-period-outreach-media-materials.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/10/2022-10-18-medicare-open-enrollment-period-outreach-media-materials.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/10/2022-10-18-medicare-open-enrollment-period-outreach-media-materials.md","source_url" : "https://www.cms.gov/Outreach-and-Education/Reach-Out/Find-tools-to-help-you-help-others/Open-Enrollment-Outreach-and-Media-Materials","weight" : "1","slug" : "medicare-open-enrollment-period-outreach-media-materials","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/10/14/medicare-open-enrollment-period-outreach-media-materials/" },{"title" :"Join USAGov en Español for Our Annual Hispanic Heritage Month Twitter Chat","deck" : "For the last few years during Hispanic Heritage Month, USAGov en Español has partnered with federal agencies in a Twitter chat to let people know about official government information and services in Spanish. If you’re part of a government agency, we invite you to take part in this year’s chat on October 6, 2022 at 1 PM ET.","summary" : "For the last few years during Hispanic Heritage Month, USAGov en Español has partnered with federal agencies in a Twitter chat to let people know about official government information and services in Spanish. If you’re part of a government agency, we invite you to take part in this year’s chat on October 6, 2022 at 1 PM ET.","date" : "2022-09-28T16:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {},"topics" : { "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"2022-09-30-join-usagov-en-espanol-for-our-annual-hispanic-heritage-month-twitter-chat.md", "filepath" :"news/2022/09/2022-09-30-join-usagov-en-espanol-for-our-annual-hispanic-heritage-month-twitter-chat.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/09/2022-09-30-join-usagov-en-espanol-for-our-annual-hispanic-heritage-month-twitter-chat.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/09/2022-09-30-join-usagov-en-espanol-for-our-annual-hispanic-heritage-month-twitter-chat.md","source" : "usagov","source_url" : "https://blog.usa.gov/join-usagov-en-espa%C3%B1ol-for-our-annual-hispanic-heritage-month-twitter-chat","weight" : "1","slug" : "join-usagov-en-espanol-for-our-annual-hispanic-heritage-month-twitter-chat","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/09/28/join-usagov-en-espanol-for-our-annual-hispanic-heritage-month-twitter-chat/" },{"kicker" : "","title" :"Community Research Explores Ways To Improve Access To Multilingual Content","deck" : "","summary" : "A group from the Multilingual Community noticed inconsistencies in access to languages other than English across government websites, and have started working on a solution.","date" : "2022-08-09T11:31:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"mara-goldberg" : "Mara Goldberg"},"topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "multilingual" : "Multilingual" },"primary_image" : { "uid" : "dept-edu-language-menu-closeup", "alt" : "A screen capture of upper right corner of the U.S. Department of Education's homepage. The language menu is activated, showing a drop-down list of seven languages, each written in the language they are for; English, Spanish, Chinese, Vietnamese, Korean, Tagalog, and Russian.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-08-09-community-research-explores-ways-to-improve-access-to-multilingual-content.md", "filepath" :"news/2022/08/2022-08-09-community-research-explores-ways-to-improve-access-to-multilingual-content.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/08/2022-08-09-community-research-explores-ways-to-improve-access-to-multilingual-content.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/08/2022-08-09-community-research-explores-ways-to-improve-access-to-multilingual-content.md","weight" : "1","slug" : "community-research-explores-ways-to-improve-access-to-multilingual-content","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/08/09/community-research-explores-ways-to-improve-access-to-multilingual-content/" },{"kicker" : "","title" :"Sunsetting Go.USA.gov: Frequently Asked Questions","deck" : "Sunsetting Go.USA.gov: Frequently Asked Questions—For more than a dozen years, government employees have used the Go.USA.gov URL shortening service to turn long government and military URLs into more manageable short URLs. On September 18, 2022, the U.S. General Services Administration (GSA) will sunset Go.USA.gov. If you’re a Go.USA.gov user, these answers to common questions can help you know what to do to prepare for the end of the service.","summary" : "","date" : "2022-05-24T08:08:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "analytics" : "Analytics", "content-strategy" : "Content strategy", "design" : "Design", "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"2022-05-25-sunsetting-go-usa-gov-frequently-asked-questions.md", "filepath" :"news/2022/05/2022-05-25-sunsetting-go-usa-gov-frequently-asked-questions.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/05/2022-05-25-sunsetting-go-usa-gov-frequently-asked-questions.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/05/2022-05-25-sunsetting-go-usa-gov-frequently-asked-questions.md","source" : "usagov","source_url" : "https://blog.usa.gov/sunsetting-go.usa.gov-frequently-asked-questions","weight" : "1","slug" : "sunsetting-go-usa-gov-frequently-asked-questions","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/05/24/sunsetting-go-usa-gov-frequently-asked-questions/" },{"kicker" : "Multilingual","title" :"10 Tips to Create, Maintain, and Present Non-English Digital Content: A Q\u0026A with Michael Mulé","summary" : "This question and answer session for our webinar, Language Connections: Tips to Create, Maintain, and Present Non-English Digital Content, can help you improve access to your multilingual digital content.","date" : "2022-05-23T08:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"michael-mule" : "Michael Mulé"},"topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "multilingual" : "Multilingual", "plain-language" : "Plain language" },"primary_image" : { "uid" : "laptop-translation-jirsak-istock-gettyimagesplus-1226941220", "alt" : "A stock photo image of a hand holds up a laptop. On the screen, 10 languages surround a language translation icon.", "width" : "2400", "height" : "1600", "credit" : "", "caption" : "Jirsak, iStock, Getty Images Plus", "format" : "jpg" },"branch" : "bc-archive-content-3", "filename" :"2022-05-23-10-tips-to-create-maintain-and-present-non-english-digital-content-a-q-a-with-michael-mule.md", "filepath" :"news/2022/05/2022-05-23-10-tips-to-create-maintain-and-present-non-english-digital-content-a-q-a-with-michael-mule.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/05/2022-05-23-10-tips-to-create-maintain-and-present-non-english-digital-content-a-q-a-with-michael-mule.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/05/2022-05-23-10-tips-to-create-maintain-and-present-non-english-digital-content-a-q-a-with-michael-mule.md","weight" : "1","slug" : "10-tips-to-create-maintain-and-present-non-english-digital-content-a-qa-with-michael-mule","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/05/23/10-tips-to-create-maintain-and-present-non-english-digital-content-a-qa-with-michael-mule/" },{"kicker" : "Customer Experience","title" :"Creating a New Way for People To Discover Government Benefits","deck" : "Creating a New Way for People To Discover Government Benefits—To make it even easier for everyone to find services and benefits without needing to understand government structure, we’re developing a new digital tool in partnership with 10x, GSA’s incremental technology fund. BEARS, the Benefits Eligibility Awareness Resource Service, is an important step forward in providing an integrated, simple solution for federal benefits to improve the customer experience and will eventually cover all federal benefits from all agencies.","summary" : "summ","date" : "2022-03-15T19:47:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lgodfrey" : "Laura Godfrey"},"topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "design" : "Design", "multilingual" : "Multilingual", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2022-03-15-creating-a-new-way-for-people-to-discover-government-benefits.md", "filepath" :"news/2022/03/2022-03-15-creating-a-new-way-for-people-to-discover-government-benefits.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/03/2022-03-15-creating-a-new-way-for-people-to-discover-government-benefits.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/03/2022-03-15-creating-a-new-way-for-people-to-discover-government-benefits.md","source" : "usagov","source_url" : "https://blog.usa.gov/creating-a-new-way-for-people-to-discover-government-benefits","weight" : "1","slug" : "creating-a-new-way-for-people-to-discover-government-benefits","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/03/15/creating-a-new-way-for-people-to-discover-government-benefits/" },{"kicker" : "Multilingual","title" :"Webinar Recap: How To Best Connect With Your Spanish-speaking Audience During an Emergency","summary" : "In this panel discussion, experts from different agencies shared how they’ve used social media to reach Hispanic audiences during emergencies and the COVID-19 pandemic.","date" : "2022-01-24T10:44:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"mara-goldberg" : "Mara Goldberg","gabby-fratanduono-king" : "Gabby Fratanduono-King"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "multilingual" : "Multilingual", "plain-language" : "Plain language", "social-media" : "Social media" },"primary_image" : { "uid" : "multilingual-panel-connect-in-emergency", "alt" : "Screencapture showing five panelists in a video conference call for an event on multilingual messaging during an emergency.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-01-24-webinar-recap-how-to-best-connect-with-your-spanish-speaking-audience-during-an-emergency.md", "filepath" :"news/2022/01/2022-01-24-webinar-recap-how-to-best-connect-with-your-spanish-speaking-audience-during-an-emergency.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/01/2022-01-24-webinar-recap-how-to-best-connect-with-your-spanish-speaking-audience-during-an-emergency.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/01/2022-01-24-webinar-recap-how-to-best-connect-with-your-spanish-speaking-audience-during-an-emergency.md","weight" : "1","slug" : "webinar-recap-how-to-best-connect-with-your-spanish-speaking-audience-during-an-emergency","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/01/24/webinar-recap-how-to-best-connect-with-your-spanish-speaking-audience-during-an-emergency/" },{"title" :"Three Ways USAGov Outreach Can Help with Your Agency's Next Campaign","deck" : "Three Ways USAGov Outreach Can Help with Your Agency’s Next Campaign—Does your agency have an idea for a new marketing strategy? USAGov’s Outreach team can support your agency in all stages of your campaign. We can brainstorm with your team, discuss best practices, and try new marketing approaches to grow together in serving people. Learn how to begin partnering with us.","date" : "2021-11-17T16:56:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "multilingual" : "Multilingual", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"2021-12-06-three-ways-usagov-outreach-can-help-with-your-agencys-next-campaign.md", "filepath" :"news/2021/12/2021-12-06-three-ways-usagov-outreach-can-help-with-your-agencys-next-campaign.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2021/12/2021-12-06-three-ways-usagov-outreach-can-help-with-your-agencys-next-campaign.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2021/12/2021-12-06-three-ways-usagov-outreach-can-help-with-your-agencys-next-campaign.md","source" : "usagov","source_url" : "https://blog.usa.gov/three-ways-usagov-outreach-can-help-with-your-agencys-next-campaign","weight" : "1","slug" : "three-ways-usagov-outreach-can-help-with-your-agencys-next-campaign","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2021/11/17/three-ways-usagov-outreach-can-help-with-your-agencys-next-campaign/" },{"kicker" : "Multilingual","title" :"USAGov en Español Celebrates Hispanic Heritage Month","summary" : "Since 2003, one program in GSA’s Technology Transformation Services (TTS) has been leading the way in which the government serves the Spanish-speaking community in the U.S. That program is USAGov en Español, the official guide to government information and services in Spanish.","date" : "2021-10-06T21:05:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"usagov-outreach-team" : "USAGov Outreach Team"},"topics" : { "content-strategy" : "Content strategy", "multilingual" : "Multilingual" },"primary_image" : { "uid" : "usagov-en-espanol-logo", "alt" : "The USAGov en Español logo on a white background.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2021-10-06-usagov-en-espanol-celebrates-hispanic-heritage-month.md", "filepath" :"news/2021/10/2021-10-06-usagov-en-espanol-celebrates-hispanic-heritage-month.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2021/10/2021-10-06-usagov-en-espanol-celebrates-hispanic-heritage-month.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2021/10/2021-10-06-usagov-en-espanol-celebrates-hispanic-heritage-month.md","weight" : "1","slug" : "usagov-en-espanol-celebrates-hispanic-heritage-month","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2021/10/06/usagov-en-espanol-celebrates-hispanic-heritage-month/" },{"kicker" : "Multilingual","title" :"6 Ways Translation Glossaries Help Agencies Succeed In Sharing Information","summary" : "Learn how multilingual glossaries set your content translations up for success by maintaining consistency​ and lightening the workload for future translations.","date" : "2021-07-27T17:43:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"fedora-braverman" : "Fedora Braverman"},"topics" : { "content-strategy" : "Content strategy", "multilingual" : "Multilingual" },"primary_image" : { "uid" : "laptop-translation-jirsak-istock-gettyimagesplus-1226941220", "alt" : "A stock photo image of a hand holds up a laptop. On the screen, 10 languages surround a language translation icon.", "width" : "2400", "height" : "1600", "credit" : "", "caption" : "Jirsak, iStock, Getty Images Plus", "format" : "jpg" },"branch" : "bc-archive-content-3", "filename" :"2021-07-27-6-ways-translation-glossaries-help-agencies-succeed-in-sharing-information.md", "filepath" :"news/2021/07/2021-07-27-6-ways-translation-glossaries-help-agencies-succeed-in-sharing-information.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2021/07/2021-07-27-6-ways-translation-glossaries-help-agencies-succeed-in-sharing-information.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2021/07/2021-07-27-6-ways-translation-glossaries-help-agencies-succeed-in-sharing-information.md","weight" : "1","slug" : "6-ways-translation-glossaries-help-agencies-succeed-in-sharing-information","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2021/07/27/6-ways-translation-glossaries-help-agencies-succeed-in-sharing-information/" },{"title" :"Multilingual Huddle: Designing for Translation","summary" : "In this webinar, Laura Godfrey and Fedora Braverman share tips for translating content in the digital context.","date" : "2021-06-16T12:19:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lgodfrey" : "Laura Godfrey"},"topics" : { "content-strategy" : "Content strategy", "content-strategy" : "Content strategy", "design" : "Design", "multilingual" : "Multilingual", "plain-language" : "Plain language" },"primary_image" : { "uid" : "multilingual-huddle-cfpb-homepage-vietnamese", "alt" : "A screen capture of the homepage of the consumerfinance.gov is set to the Vietnamese language.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"multilingual-huddle-designing-for-translation.md", "filepath" :"resources/multilingual-huddle-designing-for-translation.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/multilingual-huddle-designing-for-translation.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/multilingual-huddle-designing-for-translation.md","weight" : "1","slug" : "multilingual-huddle-designing-for-translation","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/multilingual-huddle-designing-for-translation/" },{"kicker" : "Search","title" :"Making It Easier for People to Find Federal Agencies","deck" : "Making It Easier for People to Find Federal Agencies—Finding contact information for a federal department or agency is a top task at USA.gov and USAGov en Español. Our A-Z Index of U.S. Government Departments and Agencies directory is a popular feature and the result of many years of user testing and website user metrics.","summary" : "","date" : "2021-06-08T19:14:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "design" : "Design", "multilingual" : "Multilingual", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2021-06-14-making-it-easier-for-people-to-find-federal-agencies.md", "filepath" :"news/2021/06/2021-06-14-making-it-easier-for-people-to-find-federal-agencies.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2021/06/2021-06-14-making-it-easier-for-people-to-find-federal-agencies.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2021/06/2021-06-14-making-it-easier-for-people-to-find-federal-agencies.md","source" : "usagov","source_url" : "https://blog.usa.gov/making-it-easier-for-people-to-find-federal-agencies","weight" : "1","slug" : "making-it-easier-for-people-to-find-federal-agencies","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2021/06/08/making-it-easier-for-people-to-find-federal-agencies/" },{"kicker" : "Multilingual","title" :"When’s the best time to tweet? @USAGovEspanol experiments with Twitter","deck" : "When’s the best time to tweet? @USAGovEspanol experiments with Twitter—A good following on social media is fundamental to USAGov’s goal of getting clear and helpful government information to Spanish speakers around the country. To make sure we’re reaching the right people at the right time with valuable content, our team began to rethink our USAGov en Español Twitter strategy.","summary" : "","date" : "2020-07-22T07:55:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "multilingual" : "Multilingual", "social-media" : "Social media", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2020-07-22-whens-the-best-time-to-tweet.md", "filepath" :"news/2020/07/2020-07-22-whens-the-best-time-to-tweet.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2020/07/2020-07-22-whens-the-best-time-to-tweet.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2020/07/2020-07-22-whens-the-best-time-to-tweet.md","source" : "usagov","source_url" : "https://blog.usa.gov/whens-the-best-time-to-tweet-usagovespanol-experiments-with-twitter","weight" : "1","slug" : "whens-the-best-time-to-tweet","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2020/07/22/whens-the-best-time-to-tweet/" },{"title" :"Giving Users the Information They Crave: Data and Analytics Tips From USAGov en Espa\u0026ntilde;ol","deck" : "Giving Users the Information They Crave: Data and Analytics Tips From USAGov en Español—User data guides what we do at USAGov. Without it, we wouldn’t know what government questions people are searching for. And we wouldn’t know how to design our content to make it easier for people to find and understand the answers.","summary" : "","date" : "2020-07-08T09:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "analytics" : "Analytics", "budgeting-and-performance" : "Budgeting and performance", "content-strategy" : "Content strategy", "design" : "Design", "multilingual" : "Multilingual", "open-data" : "Open data" },"branch" : "bc-archive-content-3", "filename" :"2020-07-08-giving-users-information-they-crave-data.md", "filepath" :"news/2020/07/2020-07-08-giving-users-information-they-crave-data.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2020/07/2020-07-08-giving-users-information-they-crave-data.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2020/07/2020-07-08-giving-users-information-they-crave-data.md","source" : "usagov","source_url" : "https://blog.usa.gov/giving-users-the-information-they-crave-data-and-analytics-tips-from-usagov-en-espa%C3%B1ol","weight" : "1","slug" : "giving-users-information-they-crave-data","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2020/07/08/giving-users-information-they-crave-data/" },{"title" :"\u0026#34;Diga o marque 2\u0026#34;: USAGov en Espa\u0026ntilde;ol’s New Approach to Interactive Voice Response","deck" : ""Diga o marque 2": USAGov en Español’s New Approach to Interactive Voice Response—USAGov receives and responds to questions directly from the public in many ways: through social media, on page surveys on USA.gov and USAGov en Español, and through chats and calls. One powerful tool in the USAGov toolbelt is our interactive voice response (IVR) system in both English and Spanish through the USAGov Contact Center.","summary" : "","date" : "2020-06-23T09:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "contact-centers" : "Contact centers", "content-strategy" : "Content strategy", "design" : "Design", "multilingual" : "Multilingual", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2020-06-23-diga-o-marque-2-usagov-en.md", "filepath" :"news/2020/06/2020-06-23-diga-o-marque-2-usagov-en.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2020/06/2020-06-23-diga-o-marque-2-usagov-en.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2020/06/2020-06-23-diga-o-marque-2-usagov-en.md","source" : "usagov","source_url" : "https://blog.usa.gov/diga-o-marque-2-usagov-en-espa%C3%B1ols-new-approach-to-interactive-voice-response","weight" : "1","slug" : "diga-o-marque-2-usagov-en","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2020/06/23/diga-o-marque-2-usagov-en/" },{"title" :"DigitalGov Year in Review: Our Top Blogs, Resources, and Writers for 2016","summary" : "DigitalGov had a pretty great year in 2016, and that was largely due to a bevy of talented and dedicated writers from over 50 agencies and departments across all 3 branches of the federal government (Thank you!!!). Below, we’ll review some program highlights from the last year, including our top-viewed articles and resources, and tell you how you, too, can contribute to DigitalGov in 2017.","date" : "2017-02-03T11:25:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"toni-bonitto" : "Toni Bonitto"},"topics" : { "accessibility" : "Accessibility", "analytics" : "Analytics", "customer-experience" : "Customer experience", "digital-service-delivery" : "Digital service delivery", "emerging-tech" : "Emerging tech", "innovation" : "Innovation", "multilingual" : "Multilingual", "product-and-project-management" : "Product and project management" },"primary_image" : { "uid" : "top-10-cards-lights-elinedesignservices-istock-getty-images-470951074-full", "alt" : "Tan-colored cards pinned to a clotheline spell out Top 10 in red, with bokeh lights in the background.", "width" : "1200", "height" : "800", "credit" : "", "caption" : "elinedesignservices/iStock via Getty Images", "format" : "jpg" },"branch" : "bc-archive-content-3", "filename" :"2017-02-03-digitalgov-year-in-review-our-top-blogs-resources-and-writers-for-2016.md", "filepath" :"news/2017/02/2017-02-03-digitalgov-year-in-review-our-top-blogs-resources-and-writers-for-2016.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/02/2017-02-03-digitalgov-year-in-review-our-top-blogs-resources-and-writers-for-2016.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/02/2017-02-03-digitalgov-year-in-review-our-top-blogs-resources-and-writers-for-2016.md","weight" : "1","slug" : "digitalgov-year-in-review-our-top-blogs-resources-and-writers-for-2016","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/02/03/digitalgov-year-in-review-our-top-blogs-resources-and-writers-for-2016/" },{"kicker" : "Communities of practice","title" :"Join the Multilingual","deck" : "Share and learn with multilingual practitioners.","summary" : "Expand and improve digital content in languages other than English.","date" : "2014-02-21T04:58:10-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lgodfrey" : "Laura Godfrey","fedora-braverman" : "Fedora Braverman"},"topics" : { "content-strategy" : "Content strategy", "multilingual" : "Multilingual", "user-experience" : "User experience" },"primary_image" : { "uid" : "communities-card-ml", "alt" : "", "width" : "2501", "height" : "1307", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"multilingual.md", "filepath" :"communities/multilingual.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/communities/multilingual.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/communities/multilingual.md","weight" : "1","aliases" : {"0" : "/government-multilingual-websites-community/"},"slug" : "multilingual","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/communities/multilingual/" },{"title" :"Bilingual Glossaries, Dictionaries, and Style Guides","deck" : "Governmentwide resources to make communicating government information to multilingual audiences easier and more consistent.","summary" : "Multilingual resources to standardize the use of various languages across government.","date" : "2014-06-11T09:55:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lgodfrey" : "Laura Godfrey","lmartinez" : "Leilani Martinez"},"topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "multilingual" : "Multilingual", "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"bilingual-glossaries-dictionaries-style-guides.md", "filepath" :"resources/bilingual-glossaries-dictionaries-style-guides.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/bilingual-glossaries-dictionaries-style-guides.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/bilingual-glossaries-dictionaries-style-guides.md","weight" : "2","aliases" : {"0" : "/resources/spanish-language-style-guide-and-glossaries/"},"slug" : "bilingual-glossaries-dictionaries-style-guides","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/bilingual-glossaries-dictionaries-style-guides/" },{"kicker" : "Communities of Practice","title" :"Join the Web Managers","deck" : "Share and learn with web and digital services practitioners.","summary" : "Create a better online experience for the public alongside government web content managers.","date" : "2013-11-21T02:31:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"toni-bonitto" : "Toni Bonitto","tori-garten" : "Tori Garten","beth-martin" : "Beth Martin","ruxi-giura" : "Ruxi Giura"},"topics" : { "accessibility" : "Accessibility", "analytics" : "Analytics", "communication" : "Communication", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "design" : "Design", "digital-service-delivery" : "Digital service delivery", "governance" : "Governance", "human-centered-design" : "Human-centered design", "information-architecture" : "Information architecture", "mobile" : "Mobile", "multilingual" : "Multilingual", "multimedia" : "Multimedia", "plain-language" : "Plain language", "privacy" : "Privacy", "product-and-project-management" : "Product and project management", "public-policy" : "Public policy", "search-engine-optimization" : "Search engine optimization", "security" : "Security", "social-media" : "Social media", "usability" : "Usability", "user-experience" : "User experience" },"primary_image" : { "uid" : "communities-card-web-mgrs", "alt" : "", "width" : "2501", "height" : "1307", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"web-managers-forum.md", "filepath" :"communities/web-managers-forum.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/communities/web-managers-forum.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/communities/web-managers-forum.md","weight" : "2","aliases" : {"0" : "/communities/web-managers-forum/","1" : "/communities/web-managers-forum/web-content-managers-listserv/"},"slug" : "web-content-managers","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/communities/web-content-managers/" },{"title" :"Requirements for delivering a digital-first public experience","deck" : "Understand the policy framework: 21st Century Integrated Digital Experience Act and OMB Memo M-23-22","summary" : "Learn how to implement 21st Century IDEA to design and deliver better websites and digital services.","date" : "2019-11-01T15:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ammie-farraj-feijoo" : "Ammie Farraj Feijoo"},"topics" : { "accessibility" : "Accessibility", "analytics" : "Analytics", "content-strategy" : "Content strategy", "digital-service-delivery" : "Digital service delivery", "governance" : "Governance", "multilingual" : "Multilingual", "plain-language" : "Plain language", "product-and-project-management" : "Product and project management", "software-engineering" : "Software engineering", "trust" : "Trust", "user-experience" : "User experience" },"primary_image" : { "uid" : "office-team-ideas-scyther5", "alt" : "Six people in a conference room with green plants and large windows are seated around a table. A single bulb glows above them.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "Scyther5/iStock via Getty Images", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"21st-century-integrated-digital-experience-act.md", "filepath" :"resources/21st-century-integrated-digital-experience-act.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/21st-century-integrated-digital-experience-act.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/21st-century-integrated-digital-experience-act.md","weight" : "10","aliases" : {"0" : "/resources/21st-century-integrated-digital-experience-act/","1" : "/resources/implications-of-recent-web-technologies-for-nara-web-guidance/","2" : "/resources/omb-m-17-06","3" : "/resources/nara-guidance-for-implementing-section-207e-of-the-e-government-act-of-2002/","4" : "/resources/nara-guidance-on-managing-social-media-records/"},"slug" : "delivering-digital-first-public-experience","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/delivering-digital-first-public-experience/" },{"kicker" : "Annual Gathering","title" :"Spring 2024 Community Summit","deck" : "Delivering a digital-first public experience","summary" : "Digital service experts across the federal government will share case studies and best practices on delivering a digital-first public experience.","date" : "2024-03-13T10:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "acquisition" : "Acquisition", "analytics" : "Analytics", "best-practices" : "Best practices", "communication" : "Communication", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "design" : "Design", "digital-service-delivery" : "Digital service delivery", "human-centered-design" : "Human-centered design", "multilingual" : "Multilingual", "plain-language" : "Plain language", "product-and-project-management" : "Product and project management", "research" : "Research", "search-engine-optimization" : "Search engine optimization", "social-media" : "Social media", "trust" : "Trust", "usability" : "Usability", "user-experience" : "User experience" },"primary_image" : { "uid" : "spring-2024-community-title-card", "alt" : "Title card graphic for the event has a white background, and on the right, a flat vector illustration in shades of blue of four people at a conference room table. On the left are three sections of text in dark blue. The first line has the blue Digital.gov logo, three blue ribbons joined together in an hexagon to resemble a capital letter D, and says, Digital.gov Communities of Practice. The next section is the title of the event, Spring 2024 Community Summit: Delivering a digital-first public experience. The last section gives the Date: March 13, 2024, and Time: 10:00 am - 4:00 pm, Eastern.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2024-02-27-spring-2024-community-summit.md", "filepath" :"events/2024/03/2024-02-27-spring-2024-community-summit.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2024/03/2024-02-27-spring-2024-community-summit.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2024/03/2024-02-27-spring-2024-community-summit.md","slug" : "spring-2024-community-summit","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2024/03/13/spring-2024-community-summit/" },{"kicker" : "ConsumerFinance.gov","title" :"Strengthening information accessibility for consumers with limited English proficiency","deck" : "","summary" : "Tune in to learn what the Consumer Financial Protection Bureau (CFPB) is doing to ensure financial products and services are accessible to all consumers, including those with limited English proficiency.","date" : "2023-05-24T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "communication" : "Communication", "customer-experience" : "Customer experience", "multilingual" : "Multilingual", "plain-language" : "Plain language", "public-policy" : "Public policy", "user-experience" : "User experience" },"primary_image" : { "uid" : "cfpb-lep-may-2023-title-card", "alt" : "Title card graphic for the event has a grey background with multi-colored box shapes on the right side. In dark purple text, the first line says, Multilingual & Communicators Communities of Practice. The section below has the title of the event in black bold text, Strengthening information accessibility for consumers with limited English proficiency. Below in dark purple text, says Date: May 24, 2023. The next line in dark purple text says, Time: 2:00 pm, Eastern. In the bottom left corner, is the blue Digital.gov logo which consists of three ribbons joined together in an hexagon to resemble the shape of a capital letter D, followed by the domain and program name in black bold text, Digital.gov", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2023-05-15-strengthening-information-accessibility-for-consumers-with-limited-english-proficiency.md", "filepath" :"events/2023/05/2023-05-15-strengthening-information-accessibility-for-consumers-with-limited-english-proficiency.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2023/05/2023-05-15-strengthening-information-accessibility-for-consumers-with-limited-english-proficiency.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2023/05/2023-05-15-strengthening-information-accessibility-for-consumers-with-limited-english-proficiency.md","slug" : "strengthening-information-accessibility-for-consumers-with-limited-english-proficiency","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2023/05/24/strengthening-information-accessibility-for-consumers-with-limited-english-proficiency/" },{"kicker" : "PLAIN LANGUAGE AND MULTILINGUAL","title" :"The plain language tie to translating digital content","deck" : "","summary" : "Join us to discuss the plain language and cultural components of effectively translating digital content into multiple languages.","date" : "2023-03-08T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "communication" : "Communication", "multilingual" : "Multilingual", "plain-language" : "Plain language", "public-policy" : "Public policy", "user-experience" : "User experience" },"primary_image" : { "uid" : "2023-the-plain-language-tie-title-card", "alt" : "Title card graphic for the event has a dark grey background with multi-colored triangle shapes representing arrows pointing up on the right side. In blue text, the first line says, Plain Language Community of Practice and Multilingual Community of Practice. The section below has the title of the event in white bold text, The plain language tie to translating digital content. Below in blue and white text, says Date: March 8, 2023. The next line in blue and white text says, Time: 2:00 PM, ET. In the bottom left corner, is the Digital.gov logo which consists of three ribbons joined together in an hexagon to resemble the shape of a capital letter D, followed by the domain and program name in white bold text, Digital.gov.", "width" : "1200", "height" : "628", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2023-02-28-the-plain-language-tie-to-translating-digital-content.md", "filepath" :"events/2023/02/2023-02-28-the-plain-language-tie-to-translating-digital-content.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2023/02/2023-02-28-the-plain-language-tie-to-translating-digital-content.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2023/02/2023-02-28-the-plain-language-tie-to-translating-digital-content.md","slug" : "the-plain-language-tie-to-translating-digital-content","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2023/03/08/the-plain-language-tie-to-translating-digital-content/" },{"kicker" : "USWDS LANGUAGE SELECTION PATTERNS","title" :"USWDS Monthly Call - September 2022","summary" : "How do we help users find content in their preferred language? Join us as we take a closer look at the language selection patterns we’re developing for USWDS.","date" : "2022-09-15T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams","lgodfrey" : "Laura Godfrey"},"topics" : { "content-strategy" : "Content strategy", "design" : "Design", "multilingual" : "Multilingual", "user-experience" : "User experience" },"primary_image" : { "uid" : "uswds-monthly-call-sep-title-card", "alt" : "Title card image of USWDS logo, a multi-colored pentagon shape consisting of five triangles, centered on a black background. In white text, the first line says, USWDS Monthly Call. Below that in yellow text, the second line has the date of the event, September 15, 2022", "width" : "1200", "height" : "628", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-09-08-uswds-monthly-call-september-2022.md", "filepath" :"events/2022/09/2022-09-08-uswds-monthly-call-september-2022.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2022/09/2022-09-08-uswds-monthly-call-september-2022.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2022/09/2022-09-08-uswds-monthly-call-september-2022.md","slug" : "uswds-monthly-call-september-2022","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2022/09/15/uswds-monthly-call-september-2022/" },{"kicker" : "Multilingual & Web Content","title" :"Language Connections: Tips to Create, Maintain, and Present Non-English Digital Content","summary" : "Tips to help you improve access to your non-English digital content.","date" : "2022-02-24T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"michael-mule" : "Michael Mulé","lgodfrey" : "Laura Godfrey","ammie-farraj-feijoo" : "Ammie Farraj Feijoo"},"topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "multilingual" : "Multilingual", "public-policy" : "Public policy", "user-experience" : "User experience" },"primary_image" : { "uid" : "feb-2022-multilingual-language-connections-title-card", "alt" : "Title card image of multi-colored rhombus shapes on the right edge on a light gray background, with the lines of text. On the left, the first line has Multilingual Community of Practice in purple. The second line has Language Connections: Tips to Create, Maintain, and Present Non-English Digital Content in black. The third line has the event date February 24, 2022 in purple text. The Digitalgov logo in black is below the text.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"022022-02-11-language-connections-tips-to-create-maintain-and-present-non-english-digital-content.md", "filepath" :"events/2022/022022-02-11-language-connections-tips-to-create-maintain-and-present-non-english-digital-content.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2022/022022-02-11-language-connections-tips-to-create-maintain-and-present-non-english-digital-content.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2022/022022-02-11-language-connections-tips-to-create-maintain-and-present-non-english-digital-content.md","slug" : "language-connections-tips-to-create-maintain-and-present-non-english-digital-content","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2022/02/24/language-connections-tips-to-create-maintain-and-present-non-english-digital-content/" },{"kicker" : "Hispanic Heritage Month & Social Media","title" :"How To Best Connect With Your Spanish-speaking Audience During an Emergency","summary" : "The Multilingual Community of Practice is hosting a panel to share some successful social media strategies that you can use to connect with your Spanish-speaking audience during emergencies.","date" : "2021-10-14T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"claire-loxsom" : "Claire Loxsom","lgodfrey" : "Laura Godfrey","fedora-braverman" : "Fedora Braverman","javier-chavez" : "Javier Chavez","georgeta-dragoiu" : "Georgeta Dragoiu"},"topics" : { "content-strategy" : "Content strategy", "multilingual" : "Multilingual", "social-media" : "Social media" },"primary_image" : { "uid" : "multilingual-october-2021-event-title-card", "alt" : "", "width" : "960", "height" : "540", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2021-10-01-how-to-best-connect-with-your-spanish-speaking-audience-during-an-emergency.md", "filepath" :"events/2021/10/2021-10-01-how-to-best-connect-with-your-spanish-speaking-audience-during-an-emergency.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2021/10/2021-10-01-how-to-best-connect-with-your-spanish-speaking-audience-during-an-emergency.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2021/10/2021-10-01-how-to-best-connect-with-your-spanish-speaking-audience-during-an-emergency.md","slug" : "how-to-best-connect-with-your-spanish-speaking-audience-during-an-emergency","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2021/10/14/how-to-best-connect-with-your-spanish-speaking-audience-during-an-emergency/" },{"kicker" : "Multilingual","title" :"Practical Tips for Accessible Content and Multilingual Websites","summary" : "In this talk, we’ll focus on content creation and how accessibility supports multilingual work.","date" : "2020-12-03T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"willa" : "Willa Armstrong","lgodfrey" : "Laura Godfrey","wendy-a-f-g-stengel" : "Wendy A F G Stengel"},"topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "multilingual" : "Multilingual", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2020-11-03-practical-tips-for-accessible-content-and-multilingual-websites.md", "filepath" :"events/2020/11/2020-11-03-practical-tips-for-accessible-content-and-multilingual-websites.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/11/2020-11-03-practical-tips-for-accessible-content-and-multilingual-websites.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/11/2020-11-03-practical-tips-for-accessible-content-and-multilingual-websites.md","slug" : "practical-tips-for-accessible-content-and-multilingual-websites","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/12/03/practical-tips-for-accessible-content-and-multilingual-websites/" },{"kicker" : "Multilingual","title" :"2020 Census Language Support in 59 Non-English Languages","deck" : "","summary" : "How the Census Bureau provided language assistance in 59 non-English languages for the 2020 Census.","date" : "2020-06-18T13:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jason-kopp" : "Jason Kopp","jennifer-kim" : "Jennifer Kim","lgodfrey" : "Laura Godfrey","marisa-hotchkiss" : "Marisa Hotchkiss"},"topics" : { "multilingual" : "Multilingual", "usability" : "Usability" },"branch" : "bc-archive-content-3", "filename" :"2020-06-18-2020-census-language-support-in-59.md", "filepath" :"events/2020/06/2020-06-18-2020-census-language-support-in-59.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/06/2020-06-18-2020-census-language-support-in-59.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/06/2020-06-18-2020-census-language-support-in-59.md","slug" : "2020-census-language-support-in-59","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/06/18/2020-census-language-support-in-59/" },{"kicker" : "Multilingual","title" :"How USAGov en Espa\u0026#241;ol Uses Quantitative and Qualitative Data to Meet the Needs of Its Audience","deck" : "","summary" : "In this workshop, we will show how USAGov en Español collects and analyzes data from across several social media channels and the USAGov Contact Center to design and improve content and outreach strategies.","date" : "2020-06-11T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andres-quinones" : "Andres Quinones","fabiola-herrera" : "Fabiola Herrera","lgodfrey" : "Laura Godfrey"},"topics" : { "analytics" : "Analytics", "contact-centers" : "Contact centers", "content-strategy" : "Content strategy", "multilingual" : "Multilingual", "social-media" : "Social media" },"primary_image" : { "uid" : "usagov-espanol-logo", "alt" : "USAGov espanol logo.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2020-06-11-how-usagov-en-espaol-uses-quantitative.md", "filepath" :"events/2020/06/2020-06-11-how-usagov-en-espaol-uses-quantitative.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/06/2020-06-11-how-usagov-en-espaol-uses-quantitative.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/06/2020-06-11-how-usagov-en-espaol-uses-quantitative.md","slug" : "how-usagov-en-espaol-uses-quantitative","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/06/11/how-usagov-en-espaol-uses-quantitative/" },{"title" :"Let’s Talk Shop: How USAGov Outreach Connects With Agency Partners","deck" : "USAGov Outreach connects with agency partners in a variety of ways—if you’re from a federal agency looking for new ways to reach your audience, learn about partnering with USAGov!","summary" : "USAGov Outreach connects with agency partners in a variety of ways—if you’re from a federal agency looking for new ways to reach your audience, learn about partnering with USAGov!","date" : "2020-04-21T15:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"2020-04-21-.md", "filepath" :"news/2020/04/2020-04-21-.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2020/04/2020-04-21-.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2020/04/2020-04-21-.md","source" : "usagov","source_url" : "https://blog.usa.gov/lets-talk-shop-how-usagov-outreach-connects-with-agency-partners","slug" : "talk-shop-usagov-outreach","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2020/04/21/talk-shop-usagov-outreach/" },{"title" :"Survey Translation and the Inclusion of End Users in the Process","deck" : "Experiences from the U.S. Census Bureau","summary" : "This talk will offer insights and tips on how to best design and translate surveys and other government materials aimed at reaching non-English speaking members of the public.","date" : "2020-02-27T14:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"kathleen-kephart" : "Kathleen Kephart","lgodfrey" : "Laura Godfrey","mikelyn-meyers" : "Mikelyn Meyers","patricia-goerman" : "Patricia Goerman"},"topics" : { "design" : "Design", "human-centered-design" : "Human-centered design", "multilingual" : "Multilingual", "research" : "Research" },"branch" : "bc-archive-content-3", "filename" :"2020-02-27-survey-translation-inclusion-end-users-in.md", "filepath" :"events/2020/02/2020-02-27-survey-translation-inclusion-end-users-in.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/02/2020-02-27-survey-translation-inclusion-end-users-in.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/02/2020-02-27-survey-translation-inclusion-end-users-in.md","slug" : "survey-translation-inclusion-end-users-in","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/02/27/survey-translation-inclusion-end-users-in/" },{"kicker" : "Analytics","title" :"Taking a Look at the USAGov Analytics Dashboard","deck" : "The USA.gov’s team launched a new analytics dashboard that shows the top pages and topics that are trending on USA.gov and USA.gov/espanol. This gives agencies a better window into the information the public needs most so they can prioritize that information and make it more accessible to their users.","summary" : "The USA.gov’s team launched a new analytics dashboard that shows the top pages and topics that are trending on USA.gov and USA.gov/espanol. This gives agencies a better window into the information the public needs most so they can prioritize that information and make it more accessible to their users.","date" : "2020-01-16T11:40:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"marybeth-murphy" : "Marybeth Murphy","russell-oneill" : "Russell O'Neill","david-kaufmann" : "David Kaufmann"},"topics" : { "analytics" : "Analytics", "customer-experience" : "Customer experience", "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"2020-01-16-taking-a-look-at-usagov-analytics.md", "filepath" :"news/2020/01/2020-01-16-taking-a-look-at-usagov-analytics.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2020/01/2020-01-16-taking-a-look-at-usagov-analytics.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2020/01/2020-01-16-taking-a-look-at-usagov-analytics.md","source" : "usagov","source_url" : "https://blog.usa.gov/taking-a-look-at-the-usagov-analytics-dashboard","slug" : "taking-a-look-at-usagov-analytics","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2020/01/16/taking-a-look-at-usagov-analytics/" },{"title" :"The National Language Service Corps Can Fulfill Your Translation Needs","deck" : "","summary" : "An increase in demand for multilingual digital content, shrinking budgets, and rising translation costs have impacted federal agencies trying to offer information and services in languages other than English. Learn how the National Service Language Corps (NLSC) can help.","date" : "2019-11-12T13:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"christina-lantuh" : "Christina Lantuh","hyejin-hickey" : "Hyejin Hickey"},"topics" : { "content-strategy" : "Content strategy", "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"2019-11-12-national-language-service-corps-can-fulfill-your-translation-needs.md", "filepath" :"events/2019/11/2019-11-12-national-language-service-corps-can-fulfill-your-translation-needs.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2019/11/2019-11-12-national-language-service-corps-can-fulfill-your-translation-needs.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2019/11/2019-11-12-national-language-service-corps-can-fulfill-your-translation-needs.md","slug" : "national-language-service-corps-can-fulfill-your-translation-needs","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2019/11/12/national-language-service-corps-can-fulfill-your-translation-needs/" },{"title" :"Using Neural Machine Translation for Multilingual Communication","deck" : "","summary" : "With the sharp improvement in machine translation quality, the variety of government use cases for this technology has evolved.","date" : "2019-10-15T12:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"beth-flaherty" : "Beth Flaherty","lgodfrey" : "Laura Godfrey"},"topics" : { "artificial-intelligence" : "Artificial intelligence", "multilingual" : "Multilingual" },"primary_image" : { "uid" : "multilingual-neural-machine-translation", "alt" : "Using Neural Machine Translation for Multilingual Communication", "width" : "1280", "height" : "720", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2019-10-15-using-neural-machine-translation-for-multilingual-communication.md", "filepath" :"events/2019/10/2019-10-15-using-neural-machine-translation-for-multilingual-communication.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2019/10/2019-10-15-using-neural-machine-translation-for-multilingual-communication.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2019/10/2019-10-15-using-neural-machine-translation-for-multilingual-communication.md","slug" : "using-neural-machine-translation-for-multilingual-communication","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2019/10/15/using-neural-machine-translation-for-multilingual-communication/" },{"title" :"Creating Videos in Languages Other Than English","deck" : "","summary" : "Join the Multilingual and Video Production Pros Communities of Practice for a talk about a video the CFPB created, for a Spanish speaking audience.","date" : "2018-04-05T12:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lgodfrey" : "Laura Godfrey","bryce-spivey" : "Bryce Spivey"},"topics" : { "content-strategy" : "Content strategy", "multilingual" : "Multilingual", "multimedia" : "Multimedia" },"branch" : "bc-archive-content-3", "filename" :"2018-04-05-creating-videos-in-languages-other-than-english.md", "filepath" :"events/2018/04/2018-04-05-creating-videos-in-languages-other-than-english.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2018/04/2018-04-05-creating-videos-in-languages-other-than-english.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2018/04/2018-04-05-creating-videos-in-languages-other-than-english.md","aliases" : {"0" : "/event/creating-videos-in-languages-other-than-english/"},"slug" : "creating-videos-in-languages-other-than-english","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2018/04/05/creating-videos-in-languages-other-than-english/" },{"title" :"New USAGov Program Aims to Help Agencies Market Within the Federal Government","summary" : "The Outreach and Marketing team from USAGov helps agencies amplify their key messages through a variety of channels.","date" : "2018-04-02T12:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"claire-loxsom" : "Claire Loxsom"},"topics" : { "accessibility" : "Accessibility", "analytics" : "Analytics", "communication" : "Communication", "content-strategy" : "Content strategy", "design" : "Design", "multilingual" : "Multilingual", "public-policy" : "Public policy", "social-media" : "Social media", "user-experience" : "User experience" },"featured_image" : { "uid" : "usagov-marketing", "alt" : "USAGov Logo" },"branch" : "bc-archive-content-3", "filename" :"2018-04-02-marketing-government-through-agency-partnerships.md", "filepath" :"news/2018/04/2018-04-02-marketing-government-through-agency-partnerships.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2018/04/2018-04-02-marketing-government-through-agency-partnerships.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2018/04/2018-04-02-marketing-government-through-agency-partnerships.md","slug" : "marketing-government-through-agency-partnerships","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2018/04/02/marketing-government-through-agency-partnerships/" },{"title" :"How to Better Serve Your LEP Audience by Meeting the Federal Requirements","deck" : "","summary" : "Learn about your legal obligations to limited English proficient individuals (LEP) as a federal, state, or local government agency. We’ll provide an overview of national origin discrimination and offer practical tips for overcoming language barriers and language access program planning.","date" : "2018-01-18T13:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"anna-medina" : "Anna Medina","laureen-laglagaron" : "Laureen Laglagaron","michael-mule" : "Michael Mulé"},"topics" : { "multilingual" : "Multilingual" },"primary_image" : { "uid" : "doj", "alt" : "", "width" : "301", "height" : "212", "credit" : "", "caption" : "", "format" : "jpg" },"branch" : "bc-archive-content-3", "filename" :"2018-01-18-legal-obligations-practical-solutions-for-government-agencies-with-a-lep-audience.md", "filepath" :"events/2018/01/2018-01-18-legal-obligations-practical-solutions-for-government-agencies-with-a-lep-audience.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2018/01/2018-01-18-legal-obligations-practical-solutions-for-government-agencies-with-a-lep-audience.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2018/01/2018-01-18-legal-obligations-practical-solutions-for-government-agencies-with-a-lep-audience.md","aliases" : {"0" : "/event/legal-obligations-practical-solutions-for-government-agencies-with-a-lep-audience/"},"slug" : "legal-obligations-practical-solutions-for-government-agencies-with-a-lep-audience","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2018/01/18/legal-obligations-practical-solutions-for-government-agencies-with-a-lep-audience/" },{"title" :"Responding to a Disaster: How USAGov Helped Shape the Digital Response in Puerto Rico","deck" : "","summary" : "This interactive talk with a USAGov team member will highlight the digital response in Puerto Rico during and after Hurricane Maria.","date" : "2018-01-09T11:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar","victoria-wales" : "Victoria Bitzer-Wales"},"topics" : { "multilingual" : "Multilingual", "product-and-project-management" : "Product and project management" },"branch" : "bc-archive-content-3", "filename" :"2018-01-09-responding-to-a-disaster-how-usagov-helped-shape-the-digital-response-in-puerto-rico.md", "filepath" :"events/2018/01/2018-01-09-responding-to-a-disaster-how-usagov-helped-shape-the-digital-response-in-puerto-rico.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2018/01/2018-01-09-responding-to-a-disaster-how-usagov-helped-shape-the-digital-response-in-puerto-rico.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2018/01/2018-01-09-responding-to-a-disaster-how-usagov-helped-shape-the-digital-response-in-puerto-rico.md","aliases" : {"0" : "/event/responding-to-a-disaste-how-usagov-helped-shape-the-digital-response-in-puerto-rico","1" : "/event/responding-to-a-disaster-how-usagov-helped-shape-the-digital-response-in-puerto-rico"},"slug" : "responding-to-a-disaster-how-usagov-helped-shape-the-digital-response-in-puerto-rico","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2018/01/09/responding-to-a-disaster-how-usagov-helped-shape-the-digital-response-in-puerto-rico/" },{"title" :"Connect With Your Spanish-Language Audience on Social Media","deck" : "","summary" : "This event will provide concrete tips and examples of how to reach more Spanish speakers needing and looking for government information through social media","date" : "2017-10-24T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lgodfrey" : "Laura Godfrey","lmartinez" : "Leilani Martinez","edgardo-morales" : "Edgardo Morales"},"topics" : { "multilingual" : "Multilingual", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"2017-10-24-online-cut-through-noise-really-connect-with-your-spanishlanguage-audience-on-social-media.md", "filepath" :"events/2017/10/2017-10-24-online-cut-through-noise-really-connect-with-your-spanishlanguage-audience-on-social-media.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2017/10/2017-10-24-online-cut-through-noise-really-connect-with-your-spanishlanguage-audience-on-social-media.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2017/10/2017-10-24-online-cut-through-noise-really-connect-with-your-spanishlanguage-audience-on-social-media.md","aliases" : {"0" : "/event/connect-with-your-spanishlanguage-audience-on-social-media/"},"slug" : "connect-with-your-spanishlanguage-audience-on-social-media","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2017/10/24/connect-with-your-spanishlanguage-audience-on-social-media/" },{"title" :"USA.gov and GobiernoUSA.gov Measure Content Efficiency With New KPI Metric","summary" : "This post was originally published on the USA.gov blog.","date" : "2017-09-12T12:14:34-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jessica-milcetich" : "Jessica Milcetich"},"topics" : { "analytics" : "Analytics", "content-strategy" : "Content strategy", "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"2017-09-12-usa-gov-gobiernousa-gov-measure-content-efficiency-with-new-kpi-metric.md", "filepath" :"news/2017/09/2017-09-12-usa-gov-gobiernousa-gov-measure-content-efficiency-with-new-kpi-metric.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/09/2017-09-12-usa-gov-gobiernousa-gov-measure-content-efficiency-with-new-kpi-metric.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/09/2017-09-12-usa-gov-gobiernousa-gov-measure-content-efficiency-with-new-kpi-metric.md","slug" : "usa-gov-and-gobiernousa-gov-measure-content-efficiency-with-new-kpi-metric","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/09/12/usa-gov-and-gobiernousa-gov-measure-content-efficiency-with-new-kpi-metric/" },{"title" :"CFPB Serves up Financial Tips to Seniors","summary" : "The Consumer Financial Protection Bureau and Meals on Wheels America have created multilingual educational resources about financial scams that target the elderly which can be easily distributed to seniors in the communities they serve, and downloaded or ordered in bulk for free by the general public. The Consumer Financial Protection Bureau’s (CFPB) Consumer Education &","date" : "2017-09-11T10:00:44-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"erin-scheithe" : "Erin Scheithe"},"topics" : { "content-strategy" : "Content strategy", "design" : "Design", "multilingual" : "Multilingual", "user-experience" : "User experience" },"featured_image" : { "uid" : "english-cfpb-placemat-fill-in-the-blank", "alt" : "A placemat for financial scams in English." },"branch" : "bc-archive-content-3", "filename" :"2017-09-11-cfpb-serves-up-financial-tips-to-seniors.md", "filepath" :"news/2017/09/2017-09-11-cfpb-serves-up-financial-tips-to-seniors.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/09/2017-09-11-cfpb-serves-up-financial-tips-to-seniors.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/09/2017-09-11-cfpb-serves-up-financial-tips-to-seniors.md","slug" : "cfpb-serves-up-financial-tips-to-seniors","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/09/11/cfpb-serves-up-financial-tips-to-seniors/" },{"title" :"USDA FoodKeeper App Update Expands Content Offerings","summary" : "The USDA’s multilingual FoodKeeper app has been updated to include three options for receiving food recall updates and expands storage timelines to over 500 products. This post was originally published on the USDA blog. The Department of Agriculture (USDA) today announced new updates to its popular FoodKeeper application that will provide users with new access to","date" : "2017-09-07T03:59:14-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"christopher-bernstein" : "Christopher Bernstein"},"topics" : { "content-strategy" : "Content strategy", "mobile" : "Mobile", "multilingual" : "Multilingual" },"featured_image" : { "uid" : "foodkeeper-app-on-phone-held-in-front-of-open-refrigerator", "alt" : "USDA Foodkeeper app held in front of a refrigerator." },"branch" : "bc-archive-content-3", "filename" :"2017-09-07-usda-foodkeeper-app-update-expands-content-offerings.md", "filepath" :"news/2017/09/2017-09-07-usda-foodkeeper-app-update-expands-content-offerings.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/09/2017-09-07-usda-foodkeeper-app-update-expands-content-offerings.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/09/2017-09-07-usda-foodkeeper-app-update-expands-content-offerings.md","aliases" : {"0" : "/2017/09/07/usdas-foodkeeper-app-update-features-food-safety-recall-information/"},"slug" : "usda-foodkeeper-app-update-expands-content-offerings","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/09/07/usda-foodkeeper-app-update-expands-content-offerings/" },{"title" :"Steps Towards SEO: Meta Descriptions on MedlinePlus","summary" : "MedlinePlus is a consumer health website produced by the U.S. National Library of Medicine (NLM), available in both English and Spanish. As part of our Search Engine Optimization (SEO) strategy, we recently added meta descriptions to our health topic pages.","date" : "2017-04-14T11:00:08-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"kate-masterton" : "Kate Masterton","katie-chan" : "Katie Chan"},"topics" : { "content-strategy" : "Content strategy", "multilingual" : "Multilingual", "search-engine-optimization" : "Search engine optimization", "social-media" : "Social media", "software-engineering" : "Software engineering" },"branch" : "bc-archive-content-3", "filename" :"2017-04-14-steps-towards-seo-meta-descriptions-on-medlineplus.md", "filepath" :"news/2017/04/2017-04-14-steps-towards-seo-meta-descriptions-on-medlineplus.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/04/2017-04-14-steps-towards-seo-meta-descriptions-on-medlineplus.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/04/2017-04-14-steps-towards-seo-meta-descriptions-on-medlineplus.md","slug" : "steps-towards-seo-meta-descriptions-on-medlineplus","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/04/14/steps-towards-seo-meta-descriptions-on-medlineplus/" },{"title" :"In a Marketing Minute: Connecting Teams, Promotions, and Ideas","summary" : "Every first week of every month, USAGov’s marketing team sends an office-wide email newsletter to give an update on past and current marketing efforts and campaigns. It’s how we try to help keep the rest of the office in the know. The monthly newsletter can spur a content idea, a future marketing endeavor, and act","date" : "2016-12-05T10:00:57-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"victoria-wales" : "Victoria Bitzer-Wales"},"topics" : { "content-strategy" : "Content strategy", "multilingual" : "Multilingual", "product-and-project-management" : "Product and project management", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"2016-12-05-in-a-marketing-minute-connecting-teams-promotions-and-ideas.md", "filepath" :"news/2016/12/2016-12-05-in-a-marketing-minute-connecting-teams-promotions-and-ideas.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/12/2016-12-05-in-a-marketing-minute-connecting-teams-promotions-and-ideas.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/12/2016-12-05-in-a-marketing-minute-connecting-teams-promotions-and-ideas.md","slug" : "in-a-marketing-minute-connecting-teams-promotions-and-ideas","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/12/05/in-a-marketing-minute-connecting-teams-promotions-and-ideas/" },{"title" :"Webinar Recap: Social Media + External Affairs = Outreach Success","summary" : "Summary: How to leverage your resources to reach Spanish-dominant Hispanics online. A recent DigitalGov University (DGU) webinar provided an introduction to the intersection of two teams with different audiences reaching consensus on goals to maximize insight and outreach effectiveness. Social Media Outreach Goals What does social media outreach success look like? Success is when agencies","date" : "2016-11-17T14:00:46-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"victoria-wales" : "Victoria Bitzer-Wales"},"topics" : { "content-strategy" : "Content strategy", "multilingual" : "Multilingual", "research" : "Research", "social-media" : "Social media", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2016-11-17-webinar-recap-social-media-plus-stakeholder-engagement-equals-outreach-success.md", "filepath" :"news/2016/11/2016-11-17-webinar-recap-social-media-plus-stakeholder-engagement-equals-outreach-success.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/11/2016-11-17-webinar-recap-social-media-plus-stakeholder-engagement-equals-outreach-success.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/11/2016-11-17-webinar-recap-social-media-plus-stakeholder-engagement-equals-outreach-success.md","slug" : "webinar-recap-social-media-plus-stakeholder-engagement-equals-outreach-success","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/11/17/webinar-recap-social-media-plus-stakeholder-engagement-equals-outreach-success/" },{"title" :"FEMA’S Syndicated Content: Digital Assists in Moments of Disaster","summary" : "I recently interviewed Daniel Kuhns, Web Manager at FEMA, about the site widgets and the FEMA app his organization has been developing. The widgets currently available include: FEMA App, Preparedness, Severe Weather, Private Sector, Kids Fire Safety, and Are you a Disaster Survivor. The FEMA App offers","date" : "2016-11-17T12:00:39-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"christen-geiler" : "Christen Geiler"},"topics" : { "content-strategy" : "Content strategy", "mobile" : "Mobile", "multilingual" : "Multilingual", "product-and-project-management" : "Product and project management", "software-engineering" : "Software engineering" },"branch" : "bc-archive-content-3", "filename" :"2016-11-17-femas-syndicated-content-digital-assists-in-moments-of-disaster.md", "filepath" :"news/2016/11/2016-11-17-femas-syndicated-content-digital-assists-in-moments-of-disaster.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/11/2016-11-17-femas-syndicated-content-digital-assists-in-moments-of-disaster.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/11/2016-11-17-femas-syndicated-content-digital-assists-in-moments-of-disaster.md","slug" : "femas-syndicated-content-digital-assists-in-moments-of-disaster","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/11/17/femas-syndicated-content-digital-assists-in-moments-of-disaster/" },{"title" :"Social Media Data Deep Dive: Turning Findings into Action","summary" : "GobiernoUSA, just like USA.gov, is part of a unique effort with a large mission—to guide people to the government information and services they seek. We cover a lot of topics in Spanish via our website, social media platforms, email sends, and contact center. One of the communication channels we focus a lot of attention on","date" : "2016-10-28T11:00:55-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"victoria-wales" : "Victoria Bitzer-Wales"},"topics" : { "analytics" : "Analytics", "content-strategy" : "Content strategy", "multilingual" : "Multilingual", "open-data" : "Open data", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"2016-10-28-social-media-data-deep-dive-turning-findings-into-action.md", "filepath" :"news/2016/10/2016-10-28-social-media-data-deep-dive-turning-findings-into-action.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/10/2016-10-28-social-media-data-deep-dive-turning-findings-into-action.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/10/2016-10-28-social-media-data-deep-dive-turning-findings-into-action.md","slug" : "social-media-data-deep-dive-turning-findings-into-action","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/10/28/social-media-data-deep-dive-turning-findings-into-action/" },{"title" :"GSA launches new AI, Virtual Reality, and Authentication Programs","summary" : "Today we’re launching three new initiatives powered by GSA Digital Communities that leap federal agencies ahead on some of the most innovative new capabilities becoming available to our programs — Artificial Intelligence, Virtual/Augmented Reality, and the U.S. Digital Registry. These new Communities and portal are products of inter-agency collaboration and our shared commitment pushing the","date" : "2016-10-26T10:00:17-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jherman" : "Justin Herman"},"topics" : { "artificial-intelligence" : "Artificial intelligence", "emerging-tech" : "Emerging tech", "innovation" : "Innovation", "mobile" : "Mobile", "multilingual" : "Multilingual", "multimedia" : "Multimedia", "product-and-project-management" : "Product and project management", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"2016-10-26-gsa-launches-new-ai-virtual-reality-and-authentication-programs.md", "filepath" :"news/2016/10/2016-10-26-gsa-launches-new-ai-virtual-reality-and-authentication-programs.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/10/2016-10-26-gsa-launches-new-ai-virtual-reality-and-authentication-programs.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/10/2016-10-26-gsa-launches-new-ai-virtual-reality-and-authentication-programs.md","slug" : "gsa-launches-new-ai-virtual-reality-and-authentication-programs","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/10/26/gsa-launches-new-ai-virtual-reality-and-authentication-programs/" },{"title" :"The Essentials of an Editorial Calendar","summary" : "Anyone engaged in content marketing or content production probably owns a robust editorial calendar. A calendar that is quickly updated, helps keep deadlines and is flexible can serve as a helpful blueprint of your content activities for the year. At USAGov we cover a lot of topics and partner with many agencies. Having an editorial","date" : "2016-10-24T10:00:37-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"victoria-wales" : "Victoria Bitzer-Wales"},"topics" : { "analytics" : "Analytics", "communication" : "Communication", "content-strategy" : "Content strategy", "multilingual" : "Multilingual", "multimedia" : "Multimedia", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"2016-10-24-the-essentials-of-an-editorial-calendar.md", "filepath" :"news/2016/10/2016-10-24-the-essentials-of-an-editorial-calendar.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/10/2016-10-24-the-essentials-of-an-editorial-calendar.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/10/2016-10-24-the-essentials-of-an-editorial-calendar.md","slug" : "the-essentials-of-an-editorial-calendar","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/10/24/the-essentials-of-an-editorial-calendar/" },{"title" :"The New Vote.gov: Leaner, Faster and Multi-Lingual","summary" : "One year ago this week, we launched vote.gov (also known as vote.usa.gov). It’s a concise and simple site with a single mission: direct citizens through the voter registration process as quickly as possible. It was created by a joint team of USA.gov staffers and Presidential Innovation Fellows, all of whom work within the General Services","date" : "2016-09-28T11:00:27-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"yoz-grahame" : "Yoz Grahame"},"topics" : { "analytics" : "Analytics", "cloud-and-infrastructure" : "Cloud and infrastructure", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "design" : "Design", "human-centered-design" : "Human-centered design", "multilingual" : "Multilingual", "open-source" : "Open source", "research" : "Research", "social-media" : "Social media", "software-engineering" : "Software engineering", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2016-09-28-the-new-vote-gov-leaner-faster-and-multi-lingual.md", "filepath" :"news/2016/09/2016-09-28-the-new-vote-gov-leaner-faster-and-multi-lingual.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/09/2016-09-28-the-new-vote-gov-leaner-faster-and-multi-lingual.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/09/2016-09-28-the-new-vote-gov-leaner-faster-and-multi-lingual.md","slug" : "the-new-vote-gov-leaner-faster-and-multi-lingual","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/09/28/the-new-vote-gov-leaner-faster-and-multi-lingual/" },{"title" :"The Content Corner: Recapping Content Marketing Trends in 2016—How Have We Stacked Up?","summary" : "Earlier this year, it was predicted that content marketing would become even more important due to its ability to enhance not just visibility, but also increase engagement with customers—who could, in turn, become great promoters of your content.","date" : "2016-09-26T14:00:24-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"kyle-s-richardson" : "Kyle S. Richardson"},"topics" : { "content-strategy" : "Content strategy", "mobile" : "Mobile", "multilingual" : "Multilingual", "product-and-project-management" : "Product and project management", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"2016-09-26-recapping-content-marketing-trends-in-2016-how-have-we-stacked-up.md", "filepath" :"news/2016/09/2016-09-26-recapping-content-marketing-trends-in-2016-how-have-we-stacked-up.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/09/2016-09-26-recapping-content-marketing-trends-in-2016-how-have-we-stacked-up.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/09/2016-09-26-recapping-content-marketing-trends-in-2016-how-have-we-stacked-up.md","slug" : "recapping-content-marketing-trends-in-2016-how-have-we-stacked-up","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/09/26/recapping-content-marketing-trends-in-2016-how-have-we-stacked-up/" },{"title" :"Social Security Joins The Hispanic Heritage Month Celebration","summary" : "Social Security joins you and your family in celebrating Hispanic Heritage Month, which runs from September 15 to October 15. We know the contributions of Hispanics can be traced to before the origins of the United States with the discovery, exploration, and naming of many places in our nation, such as state names like California,","date" : "2016-09-16T12:00:53-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"doug-walker" : "Doug Walker"},"topics" : { "content-strategy" : "Content strategy", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "customer-experience" : "Customer experience", "multilingual" : "Multilingual", "product-and-project-management" : "Product and project management", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2016-09-16-social-security-joins-the-hispanic-heritage-month-celebration.md", "filepath" :"news/2016/09/2016-09-16-social-security-joins-the-hispanic-heritage-month-celebration.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/09/2016-09-16-social-security-joins-the-hispanic-heritage-month-celebration.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/09/2016-09-16-social-security-joins-the-hispanic-heritage-month-celebration.md","slug" : "social-security-joins-the-hispanic-heritage-month-celebration","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/09/16/social-security-joins-the-hispanic-heritage-month-celebration/" },{"title" :"Top 10 Best Practices for Multilingual Websites","summary" : "Ten tips for creating and managing multilingual government websites.","date" : "2016-09-07T10:00:45-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lgodfrey" : "Laura Godfrey","lmartinez" : "Leilani Martinez","fedora-braverman" : "Fedora Braverman","lina-younes" : "Lina Younes"},"topics" : { "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"top-10-best-practices-for-multilingual-websites.md", "filepath" :"resources/top-10-best-practices-for-multilingual-websites.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/top-10-best-practices-for-multilingual-websites.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/top-10-best-practices-for-multilingual-websites.md","aliases" : {"0" : "/2012/08/12/top-10-best-practices-for-multilingual-websites/"},"slug" : "top-10-best-practices-for-multilingual-websites","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/top-10-best-practices-for-multilingual-websites/" },{"title" :"Emma: Friendly Presence and Innovative USCIS Resource Available 24/7","summary" : "We are working hard to serve you and continue to make improvements to Emma, our Spanish-speaking Interactive Virtual Assistant. Help us improve Emma’s knowledge by continuing to ask your immigration-related questions on USCIS.gov/es from any device. This blog will help you understand a little bit more about how Emma works and how you can help","date" : "2016-09-01T10:00:40-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andrea-sanchez" : "Andrea Sanchez","limary-suarez-pacheco" : "Limary Suarez Pacheco"},"topics" : { "artificial intelligence" : "Artificial intelligence", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "human-centered-design" : "Human-centered design", "multilingual" : "Multilingual", "product-and-project-management" : "Product and project management", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2016-09-01-emma-friendly-presence-and-innovative-uscis-resource-available-247.md", "filepath" :"news/2016/09/2016-09-01-emma-friendly-presence-and-innovative-uscis-resource-available-247.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/09/2016-09-01-emma-friendly-presence-and-innovative-uscis-resource-available-247.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/09/2016-09-01-emma-friendly-presence-and-innovative-uscis-resource-available-247.md","slug" : "emma-friendly-presence-and-innovative-uscis-resource-available-247","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/09/01/emma-friendly-presence-and-innovative-uscis-resource-available-247/" },{"title" :"Trends on Tuesday: Latino Users Lead Mobile Use in U.S.","summary" : "The Pew Research Center released a report in July that shows people of Latino descent are heavily reliant on mobile phones for their Internet access, more than other ethnicities. The report said that since 2012, the percentage of Hispanic adults who used mobile devices to access the Internet jumped from 76% to 94% in 2015. These percentages","date" : "2016-08-02T10:00:02-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"wsullivan" : "Will Sullivan"},"topics" : { "emerging-tech" : "Emerging tech", "mobile" : "Mobile", "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"2016-08-02-trends-on-tuesday-latino-users-lead-mobile-use-in-u-s.md", "filepath" :"news/2016/08/2016-08-02-trends-on-tuesday-latino-users-lead-mobile-use-in-u-s.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/08/2016-08-02-trends-on-tuesday-latino-users-lead-mobile-use-in-u-s.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/08/2016-08-02-trends-on-tuesday-latino-users-lead-mobile-use-in-u-s.md","slug" : "trends-on-tuesday-latino-users-lead-mobile-use-in-u-s","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/08/02/trends-on-tuesday-latino-users-lead-mobile-use-in-u-s/" },{"title" :"Widgets, Mobile Apps, and SMS: Essential Agency Tools for Summer Heat Safety, Hurricane Season, and Emergency Preparedness","summary" : "A review of mobile apps, tools, and websites from federal agencies created to help the public with weather and emergency preparedness– and how organizations can help share that information.","date" : "2016-07-28T10:00:26-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"toni-bonitto" : "Toni Bonitto"},"topics" : { "content-strategy" : "Content strategy", "mobile" : "Mobile", "multilingual" : "Multilingual", "social-media" : "Social media", "software-engineering" : "Software engineering" },"primary_image" : { "uid" : "tropical-storm-darby-viirs-sat-miles-22jul2016-cropped", "alt" : "A satellite image of four tropical storms - Darby, Estelle, Gorgette, and Frank - spinning in the eastern Pacfic Ocean between Hawaii and Mexico, with one, tropical storm Darby, about to make landfall in Hawaii.", "width" : "1200", "height" : "628", "credit" : "", "caption" : "Eastern North Pacific Ocean on July 22, 2016. At the time, four tropical storms were spinning, with one (tropical storm Darby) about to make landfall in Hawaii. NASA/NOAA Suomi-NPP VIIRS satellite image from NASA Worldview, https://worldview.earthdata.nasa.gov/.", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2016-07-28-widgets-mobile-apps-and-sms-essential-agency-tools-for-summer-heat-safety-and-hurricane-season.md", "filepath" :"news/2016/07/2016-07-28-widgets-mobile-apps-and-sms-essential-agency-tools-for-summer-heat-safety-and-hurricane-season.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/07/2016-07-28-widgets-mobile-apps-and-sms-essential-agency-tools-for-summer-heat-safety-and-hurricane-season.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/07/2016-07-28-widgets-mobile-apps-and-sms-essential-agency-tools-for-summer-heat-safety-and-hurricane-season.md","slug" : "widgets-mobile-apps-and-sms-essential-agency-tools-for-summer-heat-safety-and-hurricane-season","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/07/28/widgets-mobile-apps-and-sms-essential-agency-tools-for-summer-heat-safety-and-hurricane-season/" },{"title" :"Microsites, They\u0026#8217;re Bigger Than You Think","summary" : "Lately, we have been hearing a lot about microsites—CDC’s Zika Virus microsite provides up-to-date information on the virus—but the big question is: What are they? A microsite is a single or small collections of pages that are meant to encourage user interaction while conveying information. A microsite has the power to educate consumers regarding a","date" : "2016-04-21T10:00:16-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"christen-geiler" : "Christen Geiler"},"topics" : { "application-programming-interface" : "Application programming interface", "content-strategy" : "Content strategy", "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"2016-04-21-microsites.md", "filepath" :"news/2016/04/2016-04-21-microsites.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/04/2016-04-21-microsites.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/04/2016-04-21-microsites.md","slug" : "microsites","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/04/21/microsites/" },{"title" :"The USAGov Bilingual Style Guide Is Now Online!","summary" : "About a year and a half ago, the Federal Citizen Information Center—today called USAGov—embarked on a very ambitious task: integrating our content operations. We blurred lines that defined silos and adopted a bilingual content approach to offer a more consistent experience, regardless of language preference or point of access to our information. See more about","date" : "2016-04-14T10:00:12-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lgodfrey" : "Laura Godfrey"},"topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "design" : "Design", "human-centered-design" : "Human-centered design", "multilingual" : "Multilingual", "product-and-project-management" : "Product and project management", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2016-04-14-the-usagov-bilingual-style-guide-is-now-online.md", "filepath" :"news/2016/04/2016-04-14-the-usagov-bilingual-style-guide-is-now-online.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/04/2016-04-14-the-usagov-bilingual-style-guide-is-now-online.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/04/2016-04-14-the-usagov-bilingual-style-guide-is-now-online.md","slug" : "the-usagov-bilingual-style-guide-is-now-online","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/04/14/the-usagov-bilingual-style-guide-is-now-online/" },{"title" :"Transcreation: Why Do We Need It?","summary" : "Transcreation is a relatively new term that blends the words translation and creation. In a nutshell, transcreation involves taking a concept in one language and completely recreating it in another language. A successfully transcreated message (either written or visual) evokes the same emotions and carries the same implications in the target language as it does","date" : "2016-04-08T10:00:14-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andrea-m-castelluccio" : "Andrea M. Castelluccio"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "content-strategy" : "Content strategy", "multilingual" : "Multilingual", "product-and-project-management" : "Product and project management" },"branch" : "bc-archive-content-3", "filename" :"2016-04-08-transcreation-why-do-we-need-it.md", "filepath" :"news/2016/04/2016-04-08-transcreation-why-do-we-need-it.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/04/2016-04-08-transcreation-why-do-we-need-it.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/04/2016-04-08-transcreation-why-do-we-need-it.md","slug" : "transcreation-why-do-we-need-it","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/04/08/transcreation-why-do-we-need-it/" },{"title" :"What do Mac \u0026 Cheese and Power of Attorneys Have in Common?","summary" : "They ranked among our top three most popular emails in 2015. At USAGov, we know that email is often our #1 driver of traffic to our content, and nine out of 10 times it’s our go-to outreach tool for disseminating timely information. But doing email sends consistently and effectively isn’t always clear cut, especially when","date" : "2016-02-26T10:47:25-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"victoria-wales" : "Victoria Bitzer-Wales"},"topics" : { "content-strategy" : "Content strategy", "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"2016-02-26-what-do-mac-cheese-and-power-of-attorneys-have-in-common.md", "filepath" :"news/2016/02/2016-02-26-what-do-mac-cheese-and-power-of-attorneys-have-in-common.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/02/2016-02-26-what-do-mac-cheese-and-power-of-attorneys-have-in-common.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/02/2016-02-26-what-do-mac-cheese-and-power-of-attorneys-have-in-common.md","slug" : "what-do-mac-cheese-and-power-of-attorneys-have-in-common","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/02/26/what-do-mac-cheese-and-power-of-attorneys-have-in-common/" },{"title" :"#SomosSocial: Bilingual Twitter Chats—How to Do Them Effectively","summary" : "There are 11.7 million + reasons to be on Twitter—the approximate number of Hispanics in the U.S. who are using the platform. And out of those 11.7 million, 43% tweet in English and in Spanish. Hispanics over index their counterparts when it comes to digital technologies and services, but how do you reach them and","date" : "2016-01-08T10:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"victoria-wales" : "Victoria Bitzer-Wales"},"topics" : { "multilingual" : "Multilingual", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"2016-01-08-somossocial-bilingual-twitter-chats-how-to-do-them-effectively.md", "filepath" :"news/2016/01/2016-01-08-somossocial-bilingual-twitter-chats-how-to-do-them-effectively.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/01/2016-01-08-somossocial-bilingual-twitter-chats-how-to-do-them-effectively.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/01/2016-01-08-somossocial-bilingual-twitter-chats-how-to-do-them-effectively.md","slug" : "somossocial-bilingual-twitter-chats-how-to-do-them-effectively","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/01/08/somossocial-bilingual-twitter-chats-how-to-do-them-effectively/" },{"title" :"#SomosSocial: 5 Keys for Government to Reach Hispanics Through Social Media","summary" : "Hispanics are one of fastest growing demographics in the U.S. But like any demographic, there are important nuances to consider when connecting with this audience. Insight into your audience’s motivations, behavior and preferences is key for anyone trying to engage with the public. We know every day that more and more Hispanics are on social","date" : "2015-11-05T14:09:46-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lmartinez" : "Leilani Martinez","jessica-milcetich" : "Jessica Milcetich","edgardo-morales" : "Edgardo Morales","victoria-wales" : "Victoria Bitzer-Wales"},"topics" : { "multilingual" : "Multilingual", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"2015-11-05-somossocial-5-keys-for-government-to-reach-hispanics-through-social-media.md", "filepath" :"news/2015/11/2015-11-05-somossocial-5-keys-for-government-to-reach-hispanics-through-social-media.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/11/2015-11-05-somossocial-5-keys-for-government-to-reach-hispanics-through-social-media.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/11/2015-11-05-somossocial-5-keys-for-government-to-reach-hispanics-through-social-media.md","slug" : "somossocial-5-keys-for-government-to-reach-hispanics-through-social-media","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/11/05/somossocial-5-keys-for-government-to-reach-hispanics-through-social-media/" },{"title" :"Income Scams Are Subject of New FTC Fotonovela","summary" : "The FTC’s second Spanish-language fotonovela is about scams that promise you can make money selling high-end products or brand-name merchandise. If the pitch sounds familiar, that’s because the story is based on facts from a recent [Federal Trade Commission] FTC lawsuit against a","date" : "2015-10-14T10:00:28-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"alvaro-puig" : "Alvaro Puig"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"2015-10-14-income-scams-are-subject-of-new-ftc-fotonovela.md", "filepath" :"news/2015/10/2015-10-14-income-scams-are-subject-of-new-ftc-fotonovela.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/10/2015-10-14-income-scams-are-subject-of-new-ftc-fotonovela.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/10/2015-10-14-income-scams-are-subject-of-new-ftc-fotonovela.md","slug" : "income-scams-are-subject-of-new-ftc-fotonovela","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/10/14/income-scams-are-subject-of-new-ftc-fotonovela/" },{"title" :"Are Videos in Spanish the Way To Go?","summary" : "The answer may surprise you. It takes time, resources and actual money. Why prepare a video for something that can be written about and released in","date" : "2015-09-15T13:15:06-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"edgardo-morales" : "Edgardo Morales"},"topics" : { "multilingual" : "Multilingual", "multimedia" : "Multimedia" },"branch" : "bc-archive-content-3", "filename" :"2015-09-15-are-videos-in-spanish-the-way-to-go.md", "filepath" :"news/2015/09/2015-09-15-are-videos-in-spanish-the-way-to-go.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/09/2015-09-15-are-videos-in-spanish-the-way-to-go.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/09/2015-09-15-are-videos-in-spanish-the-way-to-go.md","slug" : "are-videos-in-spanish-the-way-to-go","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/09/15/are-videos-in-spanish-the-way-to-go/" },{"title" :"Search, Buscar, Поиск, جستجو, Cari: Creating a Good, Multilingual Search Experience","summary" : "In 2015, DigitalGov Search dramatically expanded support for languages on our search results page, expanding from just English and Spanish to support 68 different languages.","date" : "2015-08-31T11:10:46-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dmccleskey" : "Dawn Pointer McCleskey"},"topics" : { "multilingual" : "Multilingual", "search" : "Search" },"branch" : "bc-archive-content-3", "filename" :"2015-08-31-search-creating-a-good-multilingual-search-experience.md", "filepath" :"news/2015/08/2015-08-31-search-creating-a-good-multilingual-search-experience.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/08/2015-08-31-search-creating-a-good-multilingual-search-experience.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/08/2015-08-31-search-creating-a-good-multilingual-search-experience.md","slug" : "search-creating-a-good-multilingual-search-experience","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/08/31/search-creating-a-good-multilingual-search-experience/" },{"title" :"Betting on email: How We\u0026#8217;re Reaching Hispanics via Their Inbox","summary" : "Driving visitors to a destination means reaching your users where they are at. In 2005, as part of the greater USA.gov marketing strategy, GobiernoUSA.gov launched an email program. These communications initially took the form of short blurbs that directed people to important site content and promoted other government information hosted by various federal agencies. From","date" : "2015-06-23T11:30:58-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"victoria-wales" : "Victoria Bitzer-Wales","lmartinez" : "Leilani Martinez"},"topics" : { "content-strategy" : "Content strategy", "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"2015-06-23-betting-on-e-mail-how-were-reaching-hispanics-via-their-inbox.md", "filepath" :"news/2015/06/2015-06-23-betting-on-e-mail-how-were-reaching-hispanics-via-their-inbox.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/06/2015-06-23-betting-on-e-mail-how-were-reaching-hispanics-via-their-inbox.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/06/2015-06-23-betting-on-e-mail-how-were-reaching-hispanics-via-their-inbox.md","slug" : "betting-on-email-how-were-reaching-hispanics-via-their-inbox","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/06/23/betting-on-email-how-were-reaching-hispanics-via-their-inbox/" },{"title" :"Real Internationalization Isn’t Just Geographic: It’s Linguistic","summary" : "Twenty years ago, the chances of watching an NBA game with commentary in a language other than English were small. Today, the NBA transmits games in 47 languages to 215 countries across the world. This is a perfect example of how organizations have evolved over time to meet the demands of their audiences. Evidence like","date" : "2015-06-19T11:00:33-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jessica-milcetich" : "Jessica Milcetich","lmartinez" : "Leilani Martinez","victoria-wales" : "Victoria Bitzer-Wales","edgardo-morales" : "Edgardo Morales"},"topics" : { "multilingual" : "Multilingual", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"2015-06-19-real-internationalization-isnt-just-geographic-its-linguistic.md", "filepath" :"news/2015/06/2015-06-19-real-internationalization-isnt-just-geographic-its-linguistic.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/06/2015-06-19-real-internationalization-isnt-just-geographic-its-linguistic.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/06/2015-06-19-real-internationalization-isnt-just-geographic-its-linguistic.md","slug" : "real-internationalization-isnt-just-geographic-its-linguistic","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/06/19/real-internationalization-isnt-just-geographic-its-linguistic/" },{"title" :"USA.gov in Beta: Tell Us What You Think","summary" : "Thirteen years in digital is an eon, and on the eve of its 13th birthday, we at USA.gov found ourselves reckoning with a mid-life crisis. In the thirteen years since Firstgov.gov was launched (and ten years for FirstGov en Español), the sheer volume and sophistication","date" : "2015-05-04T14:30:34-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"sarah-crane" : "Sarah Crane"},"topics" : { "analytics" : "Analytics", "application-programming-interface" : "Application programming interface", "contact-centers" : "Contact centers", "content-strategy" : "Content strategy", "multilingual" : "Multilingual", "product-and-project-management" : "Product and project management", "research" : "Research", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"2015-05-04-usa-gov-in-beta-tell-us-what-you-think.md", "filepath" :"news/2015/05/2015-05-04-usa-gov-in-beta-tell-us-what-you-think.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/05/2015-05-04-usa-gov-in-beta-tell-us-what-you-think.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/05/2015-05-04-usa-gov-in-beta-tell-us-what-you-think.md","slug" : "usa-gov-in-beta-tell-us-what-you-think","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/05/04/usa-gov-in-beta-tell-us-what-you-think/" },{"title" :"Cross-Agency Collaboration Is the Key to Reaching Millions","summary" : "This story begins with a post about reverse mortgages, but don’t worry: we won’t go into the world of complex home loans. Rather, this is a story about how one federal agency is partnering with another to amplify its content and reach millions of people online—and why more agencies should do the same. Many federal","date" : "2015-04-27T12:02:24-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lgodfrey" : "Laura Godfrey"},"topics" : { "content-strategy" : "Content strategy", "multilingual" : "Multilingual", "product-and-project-management" : "Product and project management" },"branch" : "bc-archive-content-3", "filename" :"2015-04-27-cross-agency-collaboration-is-the-key-to-reaching-millions.md", "filepath" :"news/2015/04/2015-04-27-cross-agency-collaboration-is-the-key-to-reaching-millions.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/04/2015-04-27-cross-agency-collaboration-is-the-key-to-reaching-millions.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/04/2015-04-27-cross-agency-collaboration-is-the-key-to-reaching-millions.md","slug" : "cross-agency-collaboration-is-the-key-to-reaching-millions","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/04/27/cross-agency-collaboration-is-the-key-to-reaching-millions/" },{"title" :"Sharing the Essentials of Animated Gifs for Public Services","summary" : "Animated gifs are increasingly found throughout the digital experience of today’s users.","date" : "2015-04-24T13:33:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jherman" : "Justin Herman"},"topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "multilingual" : "Multilingual", "multimedia" : "Multimedia", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"2015-04-24-sharing-the-essentials-of-animated-gifs-for-public-services.md", "filepath" :"news/2015/04/2015-04-24-sharing-the-essentials-of-animated-gifs-for-public-services.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/04/2015-04-24-sharing-the-essentials-of-animated-gifs-for-public-services.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/04/2015-04-24-sharing-the-essentials-of-animated-gifs-for-public-services.md","slug" : "sharing-the-essentials-of-animated-gifs-for-public-services","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/04/24/sharing-the-essentials-of-animated-gifs-for-public-services/" },{"title" :"Trends on Tuesday: The Total Market Approach","summary" : "Your audience is not homogenous. No matter the agency, target audiences are not only diverse, they are diverse on a multitude of factors. Recently, evolving trends in multicultural marketing have gained attention as organizations adjust their marketing and outreach strategies to meet 21st century realities.","date" : "2015-04-21T10:00:13-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"awichman" : "Ashley Wichman"},"topics" : { "multilingual" : "Multilingual", "product-and-project-management" : "Product and project management", "research" : "Research", "usability" : "Usability" },"branch" : "bc-archive-content-3", "filename" :"2015-04-21-trends-on-tuesday-the-total-market-approach.md", "filepath" :"news/2015/04/2015-04-21-trends-on-tuesday-the-total-market-approach.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/04/2015-04-21-trends-on-tuesday-the-total-market-approach.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/04/2015-04-21-trends-on-tuesday-the-total-market-approach.md","slug" : "trends-on-tuesday-the-total-market-approach","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/04/21/trends-on-tuesday-the-total-market-approach/" },{"title" :"Multiple Languages, Single Platforms: the World Digital Library","summary" : "Multilingual does not always mean multiple accounts or websites. Increasingly, multilingual content is delivered in an integrated way, with two (or more!) languages delivered on the same website, app, or social media platform. The World Digital Library (WDL) is one example of how multiple languages can be incorporated on single platforms. The WDL is a","date" : "2015-04-09T02:29:14-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"awichman" : "Ashley Wichman"},"topics" : { "analytics" : "Analytics", "content-strategy" : "Content strategy", "mobile" : "Mobile", "multilingual" : "Multilingual", "search-engine-optimization" : "Search engine optimization", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"2015-04-09-multiple-languages-single-platforms-the-world-digital-library.md", "filepath" :"news/2015/04/2015-04-09-multiple-languages-single-platforms-the-world-digital-library.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/04/2015-04-09-multiple-languages-single-platforms-the-world-digital-library.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/04/2015-04-09-multiple-languages-single-platforms-the-world-digital-library.md","slug" : "multiple-languages-single-platforms-the-world-digital-library","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/04/09/multiple-languages-single-platforms-the-world-digital-library/" },{"title" :"Using Personas to Better Understand Customers: USA.gov Case Study","summary" : "Personas are fictional characters that describe an organization’s customer behaviors, emotions, attributes, motivations, and goals. They are an important tool to share customer insights and understanding across an organization. Personas also serve as a check to make sure your organization’s actions meet the needs of the majority of customers, including visitors to your website, contact","date" : "2015-04-06T11:49:07-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"michelle-chronister" : "Michelle Chronister"},"topics" : { "analytics" : "Analytics", "customer-experience" : "Customer experience", "multilingual" : "Multilingual", "research" : "Research", "search" : "Search", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2015-04-06-using-personas-to-better-understand-customers-usa-gov-case-study.md", "filepath" :"news/2015/04/2015-04-06-using-personas-to-better-understand-customers-usa-gov-case-study.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/04/2015-04-06-using-personas-to-better-understand-customers-usa-gov-case-study.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/04/2015-04-06-using-personas-to-better-understand-customers-usa-gov-case-study.md","slug" : "using-personas-to-better-understand-customers-usa-gov-case-study","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/04/06/using-personas-to-better-understand-customers-usa-gov-case-study/" },{"title" :"Busting Myths and Building Partnerships: National Drug Facts Week","summary" : "Myth-busting isn’t just for television. And through a multi-faceted, tech-savvy campaign based on strategic partnerships, one federal office has found a winning strategy for combating misinformation. National Drug Facts Week (NDFW) is a health awareness week for teenagers, with the goal of debunking","date" : "2015-03-10T11:10:21-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"awichman" : "Ashley Wichman"},"topics" : { "content-strategy" : "Content strategy", "multilingual" : "Multilingual", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"2015-03-10-busting-myths-and-building-partnerships-national-drug-facts-week.md", "filepath" :"news/2015/03/2015-03-10-busting-myths-and-building-partnerships-national-drug-facts-week.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/03/2015-03-10-busting-myths-and-building-partnerships-national-drug-facts-week.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/03/2015-03-10-busting-myths-and-building-partnerships-national-drug-facts-week.md","slug" : "busting-myths-and-building-partnerships-national-drug-facts-week","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/03/10/busting-myths-and-building-partnerships-national-drug-facts-week/" },{"title" :"Persona Development Case Study: NCI and Spanish Language Outreach","summary" : "Government websites need to address the needs of diverse audiences. Although translations are a first step towards engaging non-English speaking audiences, the intended audience may be alienated if information is not presented in a culturally relevant way. The","date" : "2015-03-02T10:00:16-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"awichman" : "Ashley Wichman"},"topics" : { "multilingual" : "Multilingual", "research" : "Research", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2015-03-02-persona-development-case-study-nci-and-spanish-language-outreach.md", "filepath" :"news/2015/03/2015-03-02-persona-development-case-study-nci-and-spanish-language-outreach.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/03/2015-03-02-persona-development-case-study-nci-and-spanish-language-outreach.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/03/2015-03-02-persona-development-case-study-nci-and-spanish-language-outreach.md","slug" : "persona-development-case-study-nci-and-spanish-language-outreach","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/03/02/persona-development-case-study-nci-and-spanish-language-outreach/" },{"title" :"Spanish Language Mobile Apps from Gobierno.USA.gov","summary" : "In mobile app development, if you aren’t making it multilingual, you miss providing anytime, anywhere information and services to important mobile-only audiences. Today, we’re highlighting five Spanish language apps from the Spanish Version of the USA.gov Federal Mobile Apps Directory.","date" : "2015-01-15T11:10:45-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"awichman" : "Ashley Wichman"},"topics" : { "mobile" : "Mobile", "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"2015-01-15-spanish-language-mobile-apps-from-gobierno-usa-gov.md", "filepath" :"news/2015/01/2015-01-15-spanish-language-mobile-apps-from-gobierno-usa-gov.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/01/2015-01-15-spanish-language-mobile-apps-from-gobierno-usa-gov.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/01/2015-01-15-spanish-language-mobile-apps-from-gobierno-usa-gov.md","slug" : "spanish-language-mobile-apps-from-gobierno-usa-gov","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/01/15/spanish-language-mobile-apps-from-gobierno-usa-gov/" },{"title" :"The Best E-gov Websites in the World","summary" : "In Design Secrets of the World’s Best e-Government Web Sites, the Asia-Pacific online communications powerhouse FutureGov singles out eight national e-government portals as the best-designed in the world, and identifies the best practices these sites exemplify. “Ultimately, these websites are the best in the world because they are designed to","date" : "2014-12-31T10:00:45-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"darlene-meskell" : "Darlene Meskell"},"topics" : { "content-strategy" : "Content strategy", "mobile" : "Mobile", "multilingual" : "Multilingual", "search-engine-optimization" : "Search engine optimization", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2014-12-31-the-best-e-gov-websites-in-the-world.md", "filepath" :"news/2014/12/2014-12-31-the-best-e-gov-websites-in-the-world.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/12/2014-12-31-the-best-e-gov-websites-in-the-world.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/12/2014-12-31-the-best-e-gov-websites-in-the-world.md","slug" : "the-best-e-gov-websites-in-the-world","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/12/31/the-best-e-gov-websites-in-the-world/" },{"title" :"Young Entrepreneurs Hang Out With Government Virtually\u0026#8230; and in Spanish","summary" : "It’s a well-known fact that the Hispanic population is growing at a rapid pace, and among the areas seeing the most interest and growth is business. According to the Small Business Administration (SBA), there are more than 3 million Hispanic-owned businesses in the U.S. today, a number that is growing at three times the national","date" : "2014-11-19T10:00:28-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"victoria-wales" : "Victoria Bitzer-Wales"},"topics" : { "content-strategy" : "Content strategy", "multilingual" : "Multilingual", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"2014-11-19-young-entrepreneurs-hang-out-with-government-virtually-and-in-spanish.md", "filepath" :"news/2014/11/2014-11-19-young-entrepreneurs-hang-out-with-government-virtually-and-in-spanish.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/11/2014-11-19-young-entrepreneurs-hang-out-with-government-virtually-and-in-spanish.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/11/2014-11-19-young-entrepreneurs-hang-out-with-government-virtually-and-in-spanish.md","slug" : "young-entrepreneurs-hang-out-with-government-virtually-and-in-spanish","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/11/19/young-entrepreneurs-hang-out-with-government-virtually-and-in-spanish/" },{"title" :"ICE Expands Reach of App Designed to Locate Child Predators","summary" : "Catching child predators? There’s an app for that, and it’s expanding its reach to Android smartphones. Operation Predator—the first U.S. federal law enforcement app designed to seek the public’s help with identifying and locating fugitive and unknown suspected child predators—is now","date" : "2014-11-13T10:15:21-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"kdowney" : "Kevin Downey"},"topics" : { "mobile" : "Mobile", "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"2014-11-13-ice-expands-reach-of-app-designed-to-locate-child-predators.md", "filepath" :"news/2014/11/2014-11-13-ice-expands-reach-of-app-designed-to-locate-child-predators.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/11/2014-11-13-ice-expands-reach-of-app-designed-to-locate-child-predators.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/11/2014-11-13-ice-expands-reach-of-app-designed-to-locate-child-predators.md","slug" : "ice-expands-reach-of-app-designed-to-locate-child-predators","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/11/13/ice-expands-reach-of-app-designed-to-locate-child-predators/" },{"title" :"Trends on Tuesday: Meet the Mobile Power Users","summary" : "U.S. Hispanics are ahead of the digital curve, according to an analysis of strategies of leading brands and forward-thinking marketers by Lisa Gevelber, Vice President of Americas Marketing. As we’ve noted before, Hispanics not only lead in adoption of new devices, they are also power users of mobile.","date" : "2014-09-30T11:21:09-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"tjohnson" : "Treci Johnson"},"topics" : { "emerging-tech" : "Emerging tech", "mobile" : "Mobile", "multilingual" : "Multilingual", "product-and-project-management" : "Product and project management" },"branch" : "bc-archive-content-3", "filename" :"2014-09-30-trends-on-tuesday-meet-the-mobile-power-users.md", "filepath" :"news/2014/09/2014-09-30-trends-on-tuesday-meet-the-mobile-power-users.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/09/2014-09-30-trends-on-tuesday-meet-the-mobile-power-users.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/09/2014-09-30-trends-on-tuesday-meet-the-mobile-power-users.md","slug" : "trends-on-tuesday-meet-the-mobile-power-users","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/09/30/trends-on-tuesday-meet-the-mobile-power-users/" },{"title" :"Why Marketing to U.S. Hispanics Is like the Offside Rule in Soccer","summary" : "Do you scratch your head trying to figure out the latest trends to reach out to Hispanics in the U.S.? If you answered yes, don’t worry, you’re not alone. The current Soccer World Cup is lending a great analogy to help you think through your strategy to your customers. Some rules in soccer, as in","date" : "2014-07-11T13:55:10-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"alberto-navas" : "Alberto Navas"},"topics" : { "content-strategy" : "Content strategy", "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"2014-07-11-why-marketing-to-u-s-hispanics-is-like-the-offside-rule-in-soccer.md", "filepath" :"news/2014/07/2014-07-11-why-marketing-to-u-s-hispanics-is-like-the-offside-rule-in-soccer.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/07/2014-07-11-why-marketing-to-u-s-hispanics-is-like-the-offside-rule-in-soccer.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/07/2014-07-11-why-marketing-to-u-s-hispanics-is-like-the-offside-rule-in-soccer.md","slug" : "why-marketing-to-u-s-hispanics-is-like-the-offside-rule-in-soccer","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/07/11/why-marketing-to-u-s-hispanics-is-like-the-offside-rule-in-soccer/" },{"title" :"Using Analytics to Create Change: USA.gov Usability Case Study","summary" : "While many people tout the death of the home page, it’s still an important piece of the user experience on USA.gov. In 2013, 30 percent of all sessions on USA.gov included the home page—that’s 8.67 million sessions. The numbers for GobiernoUSA.gov are even higher—79 percent of all sessions included the home page. According to Jakob Nielsen, “A","date" : "2014-07-01T13:00:38-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"michelle-chronister" : "Michelle Chronister"},"topics" : { "analytics" : "Analytics", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "design" : "Design", "mobile" : "Mobile", "multilingual" : "Multilingual", "research" : "Research", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2014-07-01-using-analytics-to-create-change-usa-gov-usability-case-study.md", "filepath" :"news/2014/07/2014-07-01-using-analytics-to-create-change-usa-gov-usability-case-study.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/07/2014-07-01-using-analytics-to-create-change-usa-gov-usability-case-study.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/07/2014-07-01-using-analytics-to-create-change-usa-gov-usability-case-study.md","slug" : "using-analytics-to-create-change-usa-gov-usability-case-study","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/07/01/using-analytics-to-create-change-usa-gov-usability-case-study/" },{"title" :"Multilingual Digital Content","summary" : "Federal agencies are required to provide meaningful access to government information to people with limited English proficiency. This also applies to agency digital content.","date" : "2014-07-01T10:00:13-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lgodfrey" : "Laura Godfrey","lmartinez" : "Leilani Martinez"},"topics" : { "content-strategy" : "Content strategy", "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"2014-07-01-multilingual-digital-content.md", "filepath" :"news/2014/07/2014-07-01-multilingual-digital-content.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/07/2014-07-01-multilingual-digital-content.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/07/2014-07-01-multilingual-digital-content.md","slug" : "multilingual-digital-content","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/07/01/multilingual-digital-content/" },{"title" :"Broadcasting Board of Governors Use \u0026#8220;Relay\u0026#8221; Tool to Cover the World Cup","summary" : "World Cup fever, everyone’s got it—even the Broadcasting Board of Governors‘ (BBG) Voice of America has reporters covering the event. For this year’s World Cup, VOA has teamed up with the Office of Digital and Design Innovation (a digital team inside","date" : "2014-06-26T14:10:30-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jparcell" : "Jacob Parcell"},"topics" : { "content-strategy" : "Content strategy", "mobile" : "Mobile", "multilingual" : "Multilingual", "open-source" : "Open source" },"branch" : "bc-archive-content-3", "filename" :"2014-06-26-broadcasting-board-of-governors-relay-tool.md", "filepath" :"news/2014/06/2014-06-26-broadcasting-board-of-governors-relay-tool.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/06/2014-06-26-broadcasting-board-of-governors-relay-tool.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/06/2014-06-26-broadcasting-board-of-governors-relay-tool.md","slug" : "broadcasting-board-of-governors-relay-tool","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/06/26/broadcasting-board-of-governors-relay-tool/" },{"title" :"Spanish Language Style Guide and Glossaries: Spanish Health Care Terms in the United States","summary" : "A list of common English health care and medical terms, and their Spanish translations.","date" : "2014-06-11T12:40:27-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lgodfrey" : "Laura Godfrey","lmartinez" : "Leilani Martinez"},"topics" : { "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"spanish-health-care-terms-in-the-united-states.md", "filepath" :"resources/spanish-health-care-terms-in-the-united-states.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/spanish-health-care-terms-in-the-united-states.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/spanish-health-care-terms-in-the-united-states.md","slug" : "spanish-language-style-guide-and-glossaries/spanish-health-care-terms-in-the-united-states","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/spanish-language-style-guide-and-glossaries/spanish-health-care-terms-in-the-united-states/" },{"title" :"Spanish Language Style Guide and Glossaries: Internet Resources","summary" : "A list of additional Internet resources to help standardize the use of Spanish across government.","date" : "2014-06-11T09:59:14-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lgodfrey" : "Laura Godfrey","lmartinez" : "Leilani Martinez"},"topics" : { "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"spanish-language-style-guide-glossaries-internet-resources.md", "filepath" :"resources/spanish-language-style-guide-glossaries-internet-resources.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/spanish-language-style-guide-glossaries-internet-resources.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/spanish-language-style-guide-glossaries-internet-resources.md","slug" : "spanish-language-style-guide-and-glossaries/spanish-language-style-guide-glossaries-internet-resources","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/spanish-language-style-guide-and-glossaries/spanish-language-style-guide-glossaries-internet-resources/" },{"title" :"Spanish Language Style Guide and Glossaries: Information Technology Terms","summary" : "A list of common English information technology terms, and their Spanish translations.","date" : "2014-06-11T09:58:19-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lgodfrey" : "Laura Godfrey","lmartinez" : "Leilani Martinez"},"topics" : { "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"spanish-language-style-guide-glossaries-information-technology-terms.md", "filepath" :"resources/spanish-language-style-guide-glossaries-information-technology-terms.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/spanish-language-style-guide-glossaries-information-technology-terms.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/spanish-language-style-guide-glossaries-information-technology-terms.md","slug" : "spanish-language-style-guide-and-glossaries/spanish-language-style-guide-glossaries-information-technology-terms","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/spanish-language-style-guide-and-glossaries/spanish-language-style-guide-glossaries-information-technology-terms/" },{"title" :"Spanish Language Style Guide and Glossaries: Frequently Mistranslated English Terms","summary" : "A collection of frequently mistranslated English terms and their equivalent in Spanish.","date" : "2014-06-11T09:57:38-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lgodfrey" : "Laura Godfrey","lmartinez" : "Leilani Martinez"},"topics" : { "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"spanish-language-style-guide-glossaries-frequently-mistranslated-english-terms.md", "filepath" :"resources/spanish-language-style-guide-glossaries-frequently-mistranslated-english-terms.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/spanish-language-style-guide-glossaries-frequently-mistranslated-english-terms.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/spanish-language-style-guide-glossaries-frequently-mistranslated-english-terms.md","slug" : "spanish-language-style-guide-and-glossaries/spanish-language-style-guide-glossaries-frequently-mistranslated-english-terms","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/spanish-language-style-guide-and-glossaries/spanish-language-style-guide-glossaries-frequently-mistranslated-english-terms/" },{"title" :"Spanish Language Style Guides and Glossaries","summary" : "Spanish Language Style Guides are resources for government employees, translators, and communications professionals who work with the government that contains information on grammar and style issues, and glossaries to standardize the use of Spanish across government.","date" : "2014-06-11T09:55:09-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lgodfrey" : "Laura Godfrey","lmartinez" : "Leilani Martinez"},"topics" : { "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"spanish-language-style-guide-and-glossaries.md", "filepath" :"resources/spanish-language-style-guide-and-glossaries.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/spanish-language-style-guide-and-glossaries.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/spanish-language-style-guide-and-glossaries.md","slug" : "spanish-language-style-guide-and-glossaries","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/spanish-language-style-guide-and-glossaries/" },{"title" :"Trends on Tuesday: Hispanic Millennials Provide Insight on Mobile Future","summary" : "If you’re a frequent Trends on Tuesday reader, you may recall our post titled, “Latinos Embrace the Mobile Future,” which outlined several key categories where Latinos have adopted mobile technology faster than other groups. A new report by Univision and the Interactive Advertising Bureau, took an in-depth look at the mobile habits of Hispanic millennials,","date" : "2014-05-27T13:24:38-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"tjohnson" : "Treci Johnson"},"topics" : { "emerging-tech" : "Emerging tech", "mobile" : "Mobile", "multilingual" : "Multilingual", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"2014-05-27-trends-on-tuesday-hispanic-millennials-provide-insight-on-mobile-future.md", "filepath" :"news/2014/05/2014-05-27-trends-on-tuesday-hispanic-millennials-provide-insight-on-mobile-future.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/05/2014-05-27-trends-on-tuesday-hispanic-millennials-provide-insight-on-mobile-future.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/05/2014-05-27-trends-on-tuesday-hispanic-millennials-provide-insight-on-mobile-future.md","slug" : "trends-on-tuesday-hispanic-millennials-provide-insight-on-mobile-future","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/05/27/trends-on-tuesday-hispanic-millennials-provide-insight-on-mobile-future/" },{"title" :"Spanish Language Style Guide and Glossaries: Grammar","summary" : "Examples and explanations for words, phrases, acronyms, numbers, punctuation, capitalization, symbols, and more used in Spanish grammar.","date" : "2014-02-07T05:16:19-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lgodfrey" : "Laura Godfrey"},"topics" : { "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"spanish-language-style-guide-and-glossaries-grammar.md", "filepath" :"resources/spanish-language-style-guide-and-glossaries-grammar.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/spanish-language-style-guide-and-glossaries-grammar.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/spanish-language-style-guide-and-glossaries-grammar.md","slug" : "spanish-language-style-guide-and-glossaries/spanish-language-style-guide-and-glossaries-grammar","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/spanish-language-style-guide-and-glossaries/spanish-language-style-guide-and-glossaries-grammar/" },{"title" :"Your Art App Now on Android","summary" : "Earlier this year the National Gallery of Art released their “Your Art” app on iOS and now they have released an Android version. The Your Art app allows users to explore more than 130 works by artists including Leonardo da Vinci, Rembrandt van Rijn, Johannes Vermeer, and others. Along","date" : "2013-12-26T13:27:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jparcell" : "Jacob Parcell"},"topics" : { "mobile" : "Mobile", "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"2013-12-26-your-art-now-on-android.md", "filepath" :"news/2013/12/2013-12-26-your-art-now-on-android.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2013/12/2013-12-26-your-art-now-on-android.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2013/12/2013-12-26-your-art-now-on-android.md","slug" : "your-art-now-on-android","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2013/12/26/your-art-now-on-android/" },{"title" :"StudentAid.gov: Improving the College Financing Experience","summary" : "Guest post by Brenda Wensil, Chief Customer Experience Officer for Federal Student Aid (FSA). Established in late 2010, FSA’s Customer Experience Office is responsible for identifying, measuring and reporting customer expectations and satisfaction with the financial aid services and products offered at Federal Student Aid. The launch of StudentAid.gov in July 2012,","date" : "2013-09-06T15:42:06-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"brenda-wensil" : "Brenda Wensil"},"topics" : { "multilingual" : "Multilingual", "product-and-project-management" : "Product and project management", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2013-09-06-studentaid-gov-improving-the-college-financing-experience.md", "filepath" :"news/2013/09/2013-09-06-studentaid-gov-improving-the-college-financing-experience.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2013/09/2013-09-06-studentaid-gov-improving-the-college-financing-experience.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2013/09/2013-09-06-studentaid-gov-improving-the-college-financing-experience.md","slug" : "studentaid-gov-improving-the-college-financing-experience","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2013/09/06/studentaid-gov-improving-the-college-financing-experience/" },{"title" :"Trends on Tuesday: Latinos Embrace the Mobile Future","summary" : "Latinos appear to be adapting to mobile technology faster than other groups, according to Mobile Future. They are ahead of the average U.S. population in several key categories, such as: 47% of Latino adults have embraced wireless exclusively versus 34% of all U.S. adults","date" : "2013-08-20T09:30:26-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"michael-niedzwiecki" : "Michael Niedzwiecki"},"topics" : { "emerging-tech" : "Emerging tech", "mobile" : "Mobile", "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"2013-08-20-trends-on-tuesday-latinos-embrace-the-mobile-future.md", "filepath" :"news/2013/08/2013-08-20-trends-on-tuesday-latinos-embrace-the-mobile-future.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2013/08/2013-08-20-trends-on-tuesday-latinos-embrace-the-mobile-future.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2013/08/2013-08-20-trends-on-tuesday-latinos-embrace-the-mobile-future.md","slug" : "trends-on-tuesday-latinos-embrace-the-mobile-future","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2013/08/20/trends-on-tuesday-latinos-embrace-the-mobile-future/" },{"title" :"Embracing Responsive Design","summary" : "See how a shift in consumer behavior during the last few years lead to the responsive redesign of USA.gov and GobiernoUSA.gov.","date" : "2013-08-20T07:42:45-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lgodfrey" : "Laura Godfrey"},"topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "design" : "Design", "mobile" : "Mobile", "multilingual" : "Multilingual", "software-engineering" : "Software engineering" },"branch" : "bc-archive-content-3", "filename" :"2013-08-20-embracing-responsive-design.md", "filepath" :"news/2013/08/2013-08-20-embracing-responsive-design.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2013/08/2013-08-20-embracing-responsive-design.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2013/08/2013-08-20-embracing-responsive-design.md","slug" : "embracing-responsive-design","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2013/08/20/embracing-responsive-design/" },{"title" :"What We’ve Learned: Three Years of Answering Questions on Social Media","summary" : "USA.gov and GobiernoUSA.gov have been engaging with the public on social media long before Mayor Cory Booker underscored the need at this year’s SXSW. In January 2010, we began to respond to questions and comments on our Facebook and Twitter accounts. We never advertised the service, but people naturally","date" : "2013-07-02T08:46:16-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"michelle-chronister" : "Michelle Chronister"},"topics" : { "multilingual" : "Multilingual", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"2013-07-02-what-weve-learned-three-years-of-answering-questions-on-social-media.md", "filepath" :"news/2013/07/2013-07-02-what-weve-learned-three-years-of-answering-questions-on-social-media.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2013/07/2013-07-02-what-weve-learned-three-years-of-answering-questions-on-social-media.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2013/07/2013-07-02-what-weve-learned-three-years-of-answering-questions-on-social-media.md","slug" : "what-weve-learned-three-years-of-answering-questions-on-social-media","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2013/07/02/what-weve-learned-three-years-of-answering-questions-on-social-media/" },{"title" :"What\u0026#8217;s In a Name Does Matter","summary" : "Can you imagine how frustrating and confusing it would be to find several variations of the same agency name on different sites or even different pages or documents on the same site? This is what happens everyday to Spanish-speaking customers accessing the Spanish names of","date" : "2013-07-01T18:48:33-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lgodfrey" : "Laura Godfrey"},"topics" : { "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "multilingual" : "Multilingual", "product-and-project-management" : "Product and project management" },"primary_image" : { "uid" : "habla-espanol-maridav-istock-getty-images-plus-142396534", "alt" : "Spanish language learning concept image. Illustration of a hand writing habla espanol on a blackboard.", "width" : "1200", "height" : "628", "credit" : "", "caption" : "Maridav / iStock / Getty Images Plus", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2013-07-01-whats-in-a-name-does-matter.md", "filepath" :"news/2013/07/2013-07-01-whats-in-a-name-does-matter.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2013/07/2013-07-01-whats-in-a-name-does-matter.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2013/07/2013-07-01-whats-in-a-name-does-matter.md","slug" : "whats-in-a-name-does-matter","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2013/07/01/whats-in-a-name-does-matter/" },{"title" :"Social Security\u0026#8217;s Mobile Website","summary" : "The Social Security Administration recently announced their new optimized mobile website which is compatible with Android, Blackberry, iPhone, and Windows devices. The mobile website offers a user-friendly, tabular, icon-driven navigation, which makes it very easy to find information anytime, anywhere.","date" : "2013-05-30T05:06:51-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"kanika-tolver" : "Kanika Tolver"},"topics" : { "mobile" : "Mobile", "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"2013-05-30-social-securitys-mobile-website.md", "filepath" :"news/2013/05/2013-05-30-social-securitys-mobile-website.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2013/05/2013-05-30-social-securitys-mobile-website.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2013/05/2013-05-30-social-securitys-mobile-website.md","slug" : "social-securitys-mobile-website","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2013/05/30/social-securitys-mobile-website/" },{"title" :"Accessibility Editorial Guidelines for YouTube","summary" : "USAGov and USAGov en Español (formerly known as GobiernoUSA.gov) use social media to make government information easy for people to find, access, and use. Among the essential tools we use are videos, which we host on USA.gov and GobiernoUSA.gov’s YouTube channels.","date" : "2012-08-01T09:00:44-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lgodfrey" : "Laura Godfrey"},"topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "multilingual" : "Multilingual", "multimedia" : "Multimedia" },"branch" : "bc-archive-content-3", "filename" :"2012-08-01-accessibility-editorial-guidelines-for-youtube.md", "filepath" :"news/2012/08/2012-08-01-accessibility-editorial-guidelines-for-youtube.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2012/08/2012-08-01-accessibility-editorial-guidelines-for-youtube.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2012/08/2012-08-01-accessibility-editorial-guidelines-for-youtube.md","slug" : "accessibility-editorial-guidelines-for-youtube","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2012/08/01/accessibility-editorial-guidelines-for-youtube/" }] }