{
    "version" : "https://jsonfeed.org/version/1",
    "content" : "topics",
    "type" : "list",
    "title" : "Digital service delivery |Digital.gov",
    "description": "Digital service delivery",
    "home_page_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/",
    "count" : "123","feed_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/topics/digital-service-delivery/index.json",
    "section" : "topics",
    
    
    "items" : [{"title" :"FY 24 Governmentwide Section 508 Assessment","deck" : "The FY 2024 Governmentwide Section 508 Assessment highlights progress and ongoing challenges in federal digital accessibility efforts. This assessment provides key findings on governmentwide accessibility maturity and actionable recommendations. The recommendations include stronger enforcement of 508 standards, increased resourcing, and integrating accessibility into the technology lifecycle to enhance compliance and access for all.","summary" : "The FY 2024 Governmentwide Section 508 Assessment highlights progress and ongoing challenges in federal digital accessibility efforts. This assessment provides key findings on governmentwide accessibility maturity and actionable recommendations. The recommendations include stronger enforcement of 508 standards, increased resourcing, and integrating accessibility into the technology lifecycle to enhance compliance and access for all.","date" : "2024-12-20T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "accessibility" : "Accessibility",
            "best-practices" : "Best practices",
            "digital-service-delivery" : "Digital service delivery",
            "emerging-tech" : "Emerging tech"
            },"branch" : "bc-archive-content-3",
      "filename" :"2024-12-20-fy-24-governmentwide-section-508-assessment.md",
      
      "filepath" :"news/2024/12/2024-12-20-fy-24-governmentwide-section-508-assessment.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/12/2024-12-20-fy-24-governmentwide-section-508-assessment.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/12/2024-12-20-fy-24-governmentwide-section-508-assessment.md","source" : "gsa","source_url" : "https://www.section508.gov/manage/section-508-assessment/2024/executive-summary/","weight" : "1","slug" : "fy-24-governmentwide-section-508-assessment","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/12/20/fy-24-governmentwide-section-508-assessment/"
    },{"title" :"Driving Digital Transformation Across Government for Lasting Impact","deck" : "Digital promotes effective, usable federal services that enhance public trust in government. Over the past four years, the Office of the Federal Chief Information Officer (OFCIO) has laid the groundwork for a modern, secure, and user-friendly federal government. From advancing cybersecurity to forging global partnerships and streamlining IT investments, these efforts have improved how millions interact with government services.","summary" : "Digital promotes effective, usable federal services that enhance public trust in government. Over the past four years, the Office of the Federal Chief Information Officer (OFCIO) has laid the groundwork for a modern, secure, and user-friendly federal government. From advancing cybersecurity to forging global partnerships and streamlining IT investments, these efforts have improved how millions interact with government services.","date" : "2024-12-12T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "accessibility" : "Accessibility",
            "communication" : "Communication",
            "design" : "Design",
            "digital-service-delivery" : "Digital service delivery",
            "governance" : "Governance"
            },"branch" : "bc-archive-content-3",
      "filename" :"2024-12-13-driving-digital-transformation-across-government-for-lasting-impact.md",
      
      "filepath" :"news/2024/12/2024-12-13-driving-digital-transformation-across-government-for-lasting-impact.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/12/2024-12-13-driving-digital-transformation-across-government-for-lasting-impact.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/12/2024-12-13-driving-digital-transformation-across-government-for-lasting-impact.md","source" : "whitehouse","source_url" : "https://www.whitehouse.gov/omb/briefing-room/2024/12/12/driving-digital-transformation-across-government-for-lasting-impact/","weight" : "1","slug" : "driving-digital-transformation-across-government-for-lasting-impact","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/12/12/driving-digital-transformation-across-government-for-lasting-impact/"
    },{"title" :"Navigating digital acquisitions","deck" : "How to adopt an agile approach for modernizing websites","summary" : "Learn the best practices for agile acquisitions—from building and buying solutions, to overcoming common roadblocks.","date" : "2024-11-26T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"frances-carden" : "Frances Carden","ashley-owens" : "Ashley Owens"},"topics" : {
        
            "acquisition" : "Acquisition",
            "application-programming-interface" : "Application programming interface",
            "best-practices" : "Best practices",
            "content-strategy" : "Content strategy",
            "digital-service-delivery" : "Digital service delivery",
            "usability" : "Usability"
            },"primary_image" : { "uid" : "agile-project-development-flashvector-istock-getty-images-2149784445-2160477593", "alt" :
  "Illusttration with three figures around agile, cost, and metrics icons for product development.", "width" :
  "1200", "height" :
  "630", "credit" :
  "", "caption" :
  "Flashvector/iStock via Getty Images", "format" :
  "png" },"branch" : "bc-archive-content-3",
      "filename" :"2024-11-26-navigating-digital-acquisitions.md",
      
      "filepath" :"news/2024/11/2024-11-26-navigating-digital-acquisitions.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/11/2024-11-26-navigating-digital-acquisitions.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/11/2024-11-26-navigating-digital-acquisitions.md","weight" : "1","slug" : "navigating-digital-acquisitions","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/11/26/navigating-digital-acquisitions/"
    },{"title" :"TTS made a lasting impact with civic tech in FY24","deck" : "The Technology Transformation Services (TTS) made significant strides to prioritize and improve federal digital services in FY 2024. From expanding Login.gov to over 72 million users, launching tools like Notify.gov, or redesigning Vote.gov in 19 languages, explore how TTS continues to set the standard for impactful civic tech innovation.","summary" : "The Technology Transformation Services (TTS) made significant strides to prioritize and improve federal digital services in FY 2024. From expanding Login.gov to over 72 million users, launching tools like Notify.gov, or redesigning Vote.gov in 19 languages, explore how TTS continues to set the standard for impactful civic tech innovation.","date" : "2024-11-21T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "accessibility" : "Accessibility",
            "digital-service-delivery" : "Digital service delivery"
            },"branch" : "bc-archive-content-3",
      "filename" :"2024-11-26-tts-made-a-lasting-impact-with-civic-tech-in-fy24.md",
      
      "filepath" :"news/2024/11/2024-11-26-tts-made-a-lasting-impact-with-civic-tech-in-fy24.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/11/2024-11-26-tts-made-a-lasting-impact-with-civic-tech-in-fy24.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/11/2024-11-26-tts-made-a-lasting-impact-with-civic-tech-in-fy24.md","source" : "gsa","source_url" : "https://www.gsa.gov/blog/2024/11/21/tts-made-a-lasting-impact-with-civic-tech-in-fy24","weight" : "1","slug" : "tts-made-a-lasting-impact-with-civic-tech-in-fy24","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/11/21/tts-made-a-lasting-impact-with-civic-tech-in-fy24/"
    },{"title" :"Transition Post 3: Managing Electronic Messages and Social Media Accounts","deck" : "The National Archives and Records Administration (NARA) released a new blog on the management of federal records and transitions for federal agencies. Shedding light on the usage of agency-managed communication platforms and social media accounts, agencies are given instructions on how to best comply with the requirements outlined in the Federal Records Act.","summary" : "The National Archives and Records Administration (NARA) released a new blog on the management of federal records and transitions for federal agencies. Shedding light on the usage of agency-managed communication platforms and social media accounts, agencies are given instructions on how to best comply with the requirements outlined in the Federal Records Act.","date" : "2024-11-08T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "best-practices" : "Best practices",
            "cloud-and-infrastructure" : "Cloud and infrastructure",
            "communication" : "Communication",
            "digital-service-delivery" : "Digital service delivery",
            "governance" : "Governance"
            },"branch" : "bc-archive-content-3",
      "filename" :"2024-11-26-transition-post-3-managing-electronic-messages-and-social-media-accounts.md",
      
      "filepath" :"news/2024/11/2024-11-26-transition-post-3-managing-electronic-messages-and-social-media-accounts.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/11/2024-11-26-transition-post-3-managing-electronic-messages-and-social-media-accounts.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/11/2024-11-26-transition-post-3-managing-electronic-messages-and-social-media-accounts.md","source" : "nara","source_url" : "https://records-express.blogs.archives.gov/2024/11/08/transition-post-3-managing-electronic-messages-and-social-media-accounts/","weight" : "1","slug" : "transition-post-3-managing-electronic-messages-and-social-media-accounts","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/11/08/transition-post-3-managing-electronic-messages-and-social-media-accounts/"
    },{"title" :"Three ways to write fearless spreadsheet formulas","deck" : "Spreadsheet formulas can be intimidating, especially given their critical role in government operations. Applying simple programming principles, 18F created a resource for making formulas clearer, easier to read, and less error-prone. 18F introduces three key techniques: using the LET function to name variables and organize code logically, adding comments to clarify complex formulas, and leveraging the LAMBDA function to break down problems into manageable parts. Together, these methods transform spreadsheets from sources of anxiety into tools of clarity and confidence.","summary" : "Spreadsheet formulas can be intimidating, especially given their critical role in government operations. Applying simple programming principles, 18F created a resource for making formulas clearer, easier to read, and less error-prone. 18F introduces three key techniques: using the LET function to name variables and organize code logically, adding comments to clarify complex formulas, and leveraging the LAMBDA function to break down problems into manageable parts. Together, these methods transform spreadsheets from sources of anxiety into tools of clarity and confidence.","date" : "2024-11-05T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "analytics" : "Analytics",
            "data-visualization" : "Data visualization",
            "digital-service-delivery" : "Digital service delivery"
            },"branch" : "bc-archive-content-3",
      "filename" :"2024-11-26-three-ways-to-write-fearless-spreadsheet-formulas.md",
      
      "filepath" :"news/2024/11/2024-11-26-three-ways-to-write-fearless-spreadsheet-formulas.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/11/2024-11-26-three-ways-to-write-fearless-spreadsheet-formulas.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/11/2024-11-26-three-ways-to-write-fearless-spreadsheet-formulas.md","source" : "18f","source_url" : "https://18f.gsa.gov/2024/11/05/three-ways-to-write-fearless-spreadsheet-formulas/","weight" : "1","slug" : "three-ways-to-write-fearless-spreadsheet-formulas","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/11/05/three-ways-to-write-fearless-spreadsheet-formulas/"
    },{"title" :"You've launched, now what? Planning for the future of your content","summary" : "Creating quality digital content is not a one-time endeavor. Explore these approaches to managing and improving excellent digital content over time.","date" : "2024-11-04T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"frances-carden" : "Frances Carden"},"topics" : {
        
            "accessibility" : "Accessibility",
            "best-practices" : "Best practices",
            "content-strategy" : "Content strategy",
            "digital-service-delivery" : "Digital service delivery",
            "product-and-project-management" : "Product and project management",},"primary_image" : { "uid" : "jack-russell-puppy-at-laptop-eva-blanco-istock-getty-images-1217036838-crop", "alt" :
  "A jack russell puppy at an open laptop.", "width" :
  "1200", "height" :
  "630", "credit" :
  "", "caption" :
  "Eva Blanco/iStock via Getty Images", "format" :
  "png" },"branch" : "bc-archive-content-3",
      "filename" :"2024-11-04-youve-launched-now-what-planning-for-the-future-of-your-content.md",
      
      "filepath" :"news/2024/11/2024-11-04-youve-launched-now-what-planning-for-the-future-of-your-content.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/11/2024-11-04-youve-launched-now-what-planning-for-the-future-of-your-content.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/11/2024-11-04-youve-launched-now-what-planning-for-the-future-of-your-content.md","weight" : "1","slug" : "youve-launched-now-what-planning-for-the-future-of-your-content","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/11/04/youve-launched-now-what-planning-for-the-future-of-your-content/"
    },{"title" :"Broadening Public Participation and Community Engagement With the Federal Government","deck" : "Government works best when it incorporates transparent engagement and feedback from the public. The White House Office of Management and Budget (OMB) is enhancing public participation in federal decision-making through draft guidance and a proposed toolkit. These resources aim to standardize best practices, improve accessibility, and ensure underserved communities have meaningful opportunities to contribute. By prioritizing transparency and collaboration, OMB seeks to create politics that reflect the voices and needs of the public.","summary" : "Government works best when it incorporates transparent engagement and feedback from the public. The White House Office of Management and Budget (OMB) is enhancing public participation in federal decision-making through draft guidance and a proposed toolkit. These resources aim to standardize best practices, improve accessibility, and ensure underserved communities have meaningful opportunities to contribute. By prioritizing transparency and collaboration, OMB seeks to create politics that reflect the voices and needs of the public.","date" : "2024-10-29T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "accessibility" : "Accessibility",
            "best-practices" : "Best practices",
            "communication" : "Communication",
            "digital-service-delivery" : "Digital service delivery"
            },"branch" : "bc-archive-content-3",
      "filename" :"2024-11-26-broadening-public-participation-and-community-engagement-with-the-federal-government.md",
      
      "filepath" :"news/2024/11/2024-11-26-broadening-public-participation-and-community-engagement-with-the-federal-government.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/11/2024-11-26-broadening-public-participation-and-community-engagement-with-the-federal-government.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/11/2024-11-26-broadening-public-participation-and-community-engagement-with-the-federal-government.md","source" : "performancegov","source_url" : "https://www.performance.gov/blog/2024-public-participation-federal-government","weight" : "1","slug" : "broadening-public-participation-and-community-engagement-with-the-federal-government","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/10/29/broadening-public-participation-and-community-engagement-with-the-federal-government/"
    },{"title" :"Making targeted improvements to NPS.gov: A case study from the National Park Service","deck" : "Understand the value of combining GSA’s Digital Analytics Program and Touchpoints customer feedback data","summary" : "NPS enhances user experience on NPS.gov by integrating Digital Analytics Program web analytics data and customer feedback from GSA Touchpoints.","date" : "2024-10-11T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"nathan-king" : "Nathan King"},"topics" : {
        
            "analytics" : "Analytics",
            "customer-experience" : "Customer experience",
            "digital-service-delivery" : "Digital service delivery",
            "usability" : "Usability"
            },"primary_image" : { "uid" : "national-park-service-nps-homepage-october-2024", "alt" :
  "October 11, 2024 screen capture of NPS dot gov homepage.", "width" :
  "1200", "height" :
  "630", "credit" :
  "", "caption" :
  "", "format" :
  "png" },"branch" : "bc-archive-content-3",
      "filename" :"2024-10-11-making-targeted-improvements-to-nps-gov-a-case-study-from-the-national-park-service.md",
      
      "filepath" :"news/2024/10/2024-10-11-making-targeted-improvements-to-nps-gov-a-case-study-from-the-national-park-service.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/10/2024-10-11-making-targeted-improvements-to-nps-gov-a-case-study-from-the-national-park-service.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/10/2024-10-11-making-targeted-improvements-to-nps-gov-a-case-study-from-the-national-park-service.md","weight" : "1","slug" : "making-targeted-improvements-to-nps-gov-a-case-study-from-the-national-park-service","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/10/11/making-targeted-improvements-to-nps-gov-a-case-study-from-the-national-park-service/"
    },{"title" :"18F's year of launches","deck" : "Over the past year, 18F has helped partner agencies launch innovative software products to improve the public’s experience with the federal government. From helping Get.gov simplify domain requests to working with Notify.gov to develop a new public benefits texting service, the six projects featured here focus on putting their users first. Learn more about how these launches emphasize the importance of user research and strong partnerships in delivering better government services.","summary" : "Over the past year, 18F has helped partner agencies launch innovative software products to improve the public’s experience with the federal government. From helping Get.gov simplify domain requests to working with Notify.gov to develop a new public benefits texting service, the six projects featured here focus on putting their users first. Learn more about how these launches emphasize the importance of user research and strong partnerships in delivering better government services.","date" : "2024-10-08T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "digital-service-delivery" : "Digital service delivery",
            "innovation" : "Innovation",
            "research" : "Research"
            },"branch" : "bc-archive-content-3",
      "filename" :"2024-10-17-18f-year-of-launches.md",
      
      "filepath" :"news/2024/10/2024-10-17-18f-year-of-launches.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/10/2024-10-17-18f-year-of-launches.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/10/2024-10-17-18f-year-of-launches.md","source" : "18f","source_url" : "https://18f.gsa.gov/2024/10/08/18f-year-of-launches/","weight" : "1","slug" : "18f-year-of-launches","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/10/08/18f-year-of-launches/"
    },{"title" :"Uncovering impactful solutions through user research","summary" : "Get an overview of what user research and user testing are in a federal context. Learn what policies apply and what resources are available.","date" : "2024-10-04T16:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"frances-carden" : "Frances Carden"},"topics" : {
        
            "accessibility" : "Accessibility",
            "digital-service-delivery" : "Digital service delivery",
            "research" : "Research",
            "usability" : "Usability",},"branch" : "bc-archive-content-3",
      "filename" :"2024-10-04-uncovering-impactful-solutions-through-user-research.md",
      
      "filepath" :"news/2024/10/2024-10-04-uncovering-impactful-solutions-through-user-research.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/10/2024-10-04-uncovering-impactful-solutions-through-user-research.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/10/2024-10-04-uncovering-impactful-solutions-through-user-research.md","weight" : "1","slug" : "uncovering-impactful-solutions-through-user-research","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/10/04/uncovering-impactful-solutions-through-user-research/"
    },{"title" :"Delivering a digital-first public experience: One agency's plan","deck" : "Learn how GSA is approaching the requirements in OMB memo M-23-22","summary" : "Learn how the U.S. General Services Administration is tackling the 100+ requirements of OMB memo M-23-22, Delivering a Digital-First Public Experience.","date" : "2024-09-23T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jessica-marine" : "Jessica Marine"},"topics" : {
        
            "accessibility" : "Accessibility",
            "content-strategy" : "Content strategy",
            "design" : "Design",
            "digital-service-delivery" : "Digital service delivery",
            "user-experience" : "User experience"
            },"primary_image" : { "uid" : "completed-checklist-tasks-bullseye-calendar-icon-paperfox-gettyimages-1468937260", "alt" :
  "Illustration of a clipboard with a checklist of completed items, surrounded by a bullseye, a pen, and a calendar.", "width" :
  "1200", "height" :
  "630", "credit" :
  "", "caption" :
  "PaperFox/iStock via Getty Images", "format" :
  "png" },"branch" : "bc-archive-content-3",
      "filename" :"2024-09-23-delivering-a-digital-first-public-experience-one-agencys-plan.md",
      
      "filepath" :"news/2024/09/2024-09-23-delivering-a-digital-first-public-experience-one-agencys-plan.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/09/2024-09-23-delivering-a-digital-first-public-experience-one-agencys-plan.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/09/2024-09-23-delivering-a-digital-first-public-experience-one-agencys-plan.md","weight" : "1","slug" : "delivering-a-digital-first-public-experience-one-agencys-plan","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/09/23/delivering-a-digital-first-public-experience-one-agencys-plan/"
    },{"title" :"A revised and expanded guide for de-risking government technology projects","deck" : "18F recently launched an updated version of the 2020 De-risking Government Technology Guide, offering a new section on vendor management, and combining the State Software Budgeting Handbook and Federal Field Guide into one unified resource. The guide offers practical methods for reducing risks in government tech projects, drawing from 18F’s experience and state employee input. This revision reflects the evolving needs of government agencies, providing key insights on custom software development, vendor collaboration, and performance-based contracting.","summary" : "18F recently launched an updated version of the 2020 De-risking Government Technology Guide, offering a new section on vendor management, and combining the State Software Budgeting Handbook and Federal Field Guide into one unified resource. The guide offers practical methods for reducing risks in government tech projects, drawing from 18F’s experience and state employee input. This revision reflects the evolving needs of government agencies, providing key insights on custom software development, vendor collaboration, and performance-based contracting.","date" : "2024-09-12T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "best-practices" : "Best practices",
            "design" : "Design",
            "digital-service-delivery" : "Digital service delivery",
            "human-centered-design" : "Human-centered design",},"branch" : "bc-archive-content-3",
      "filename" :"2024-09-13-a-revised-and-expanded-guide-for-de-risking-government-technology-projects.md",
      
      "filepath" :"news/2024/09/2024-09-13-a-revised-and-expanded-guide-for-de-risking-government-technology-projects.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/09/2024-09-13-a-revised-and-expanded-guide-for-de-risking-government-technology-projects.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/09/2024-09-13-a-revised-and-expanded-guide-for-de-risking-government-technology-projects.md","source" : "18f","source_url" : "https://18f.gsa.gov/2024/09/12/derisking-guide-update/","weight" : "1","slug" : "a-revised-and-expanded-guide-for-de-risking-government-technology-projects","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/09/12/a-revised-and-expanded-guide-for-de-risking-government-technology-projects/"
    },{"title" :"A journey of improvement: Creating a self-assessment for digital experience","deck" : "Memo M-23-22 from the Office of Management and Budget provides guidance to federal agencies on delivering a digital-first public experience. To quantify its compliance with the memo, the Open Data, Design, and Development team at the Department of the Interior created and conducted a self-assessment of its digital products. The team used a scoring spreadsheet to measure compliance across categories like accessibility, design consistency, and mobile responsiveness. The results helped the team develop a plan to prioritize improvements and engage with leadership for support on other initiatives.","summary" : "Memo M-23-22 from the Office of Management and Budget provides guidance to federal agencies on delivering a digital-first public experience. To quantify its compliance with the memo, the Open Data, Design, and Development team at the Department of the Interior created and conducted a self-assessment of its digital products. The team used a scoring spreadsheet to measure compliance across categories like accessibility, design consistency, and mobile responsiveness. The results helped the team develop a plan to prioritize improvements and engage with leadership for support on other initiatives.","date" : "2024-08-20T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "accessibility" : "Accessibility",
            "content-strategy" : "Content strategy",
            "design" : "Design",
            "digital-service-delivery" : "Digital service delivery",
            "governance" : "Governance",
            "mobile" : "Mobile",
            "search" : "Search"
            },"branch" : "bc-archive-content-3",
      "filename" :"2024-08-21-a-journey-of-improvement-creating-a-self-assessment-for-onrrs-digital-experience.md",
      
      "filepath" :"news/2024/08/2024-08-21-a-journey-of-improvement-creating-a-self-assessment-for-onrrs-digital-experience.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/08/2024-08-21-a-journey-of-improvement-creating-a-self-assessment-for-onrrs-digital-experience.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/08/2024-08-21-a-journey-of-improvement-creating-a-self-assessment-for-onrrs-digital-experience.md","source" : "doi-revenuedata","source_url" : "https://blog-nrrd.doi.gov/m-23-22-self-assessment/","weight" : "1","slug" : "a-journey-of-improvement-creating-a-self-assessment-for-onrrs-digital-experience","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/08/20/a-journey-of-improvement-creating-a-self-assessment-for-onrrs-digital-experience/"
    },{"title" :"User research and the Paperwork Reduction Act","deck" : "User research is an important part of customer experience transformation. Different types of research require different approval under the Paperwork Reduction Act (PRA). Through seven case studies, the U.S. Digital Service shows how agencies conducted valuable user research that did not require PRA approval and successfully integrated findings into their projects. Their work illustrates how thoughtful user research transforms delivery of services and helps agencies build trust in government.","summary" : "User research is an important part of customer experience transformation. Different types of research require different approval under the Paperwork Reduction Act (PRA). Through seven case studies, the U.S. Digital Service shows how agencies conducted valuable user research that did not require PRA approval and successfully integrated findings into their projects. Their work illustrates how thoughtful user research transforms delivery of services and helps agencies build trust in government.","date" : "2024-08-20T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "best-practices" : "Best practices",
            "customer-experience" : "Customer experience",
            "digital-service-delivery" : "Digital service delivery",
            "human-centered-design" : "Human-centered design",
            "information-collection" : "Information collection",
            "public-policy" : "Public policy",
            "research" : "Research",
            "user-experience" : "User experience"
            },"branch" : "bc-archive-content-3",
      "filename" :"2024-08-22-user-research-and-the-paperwork-reduction-act.md",
      
      "filepath" :"news/2024/08/2024-08-22-user-research-and-the-paperwork-reduction-act.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/08/2024-08-22-user-research-and-the-paperwork-reduction-act.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/08/2024-08-22-user-research-and-the-paperwork-reduction-act.md","source" : "usds","source_url" : "https://www.usds.gov/news-and-blog/user-research-and-the-paperwork-reduction-act","weight" : "1","slug" : "user-research-and-the-paperwork-reduction-act","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/08/20/user-research-and-the-paperwork-reduction-act/"
    },{"title" :"10 years of the U.S. Digital Service: Transforming government for the digital age","deck" : "Over the past decade, the U.S. Digital Service (USDS) has collaborated with more than 30 federal agencies to create user-friendly, reliable, and seamless digital experiences. Their work prioritizing human-centered design and engineering includes improving services for veterans with Veterans Affairs, launching the Internal Revenue Service Direct File Pilot, and supporting the Centers for Disease Control and Prevention during the COVID-19 pandemic. Looking ahead, USDS remains committed to building trust, fostering innovation, and scaling digital capacity across the federal government, ensuring better service for all Americans.","summary" : "Over the past decade, the U.S. Digital Service (USDS) has collaborated with more than 30 federal agencies to create user-friendly, reliable, and seamless digital experiences. Their work prioritizing human-centered design and engineering includes improving services for veterans with Veterans Affairs, launching the Internal Revenue Service Direct File Pilot, and supporting the Centers for Disease Control and Prevention during the COVID-19 pandemic. Looking ahead, USDS remains committed to building trust, fostering innovation, and scaling digital capacity across the federal government, ensuring better service for all Americans.","date" : "2024-08-13T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "best-practices" : "Best practices",
            "digital-service-delivery" : "Digital service delivery",
            "emerging-tech" : "Emerging tech",
            "human-centered-design" : "Human-centered design",
            "product-and-project-management" : "Product and project management",
            "trust" : "Trust",
            "usability" : "Usability",},"branch" : "bc-archive-content-3",
      "filename" :"2024-08-22-10-years-of-the-u-s-digital-service-transforming-government-for-the-digital-age.md",
      
      "filepath" :"news/2024/08/2024-08-22-10-years-of-the-u-s-digital-service-transforming-government-for-the-digital-age.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/08/2024-08-22-10-years-of-the-u-s-digital-service-transforming-government-for-the-digital-age.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/08/2024-08-22-10-years-of-the-u-s-digital-service-transforming-government-for-the-digital-age.md","source" : "whitehouse","source_url" : "https://www.whitehouse.gov/omb/briefing-room/2024/08/13/10-years-of-the-u-s-digital-service-transforming-government-for-the-digital-age/","weight" : "1","slug" : "10-years-of-the-u-s-digital-service-transforming-government-for-the-digital-age","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/08/13/10-years-of-the-u-s-digital-service-transforming-government-for-the-digital-age/"
    },{"title" :"Supporting innovation through the American Rescue Plan","deck" : "A case study on using ARP funding as a catalyst for long-term resilience","summary" : "GSA uses American Rescue Plan funding for over 40 initiatives to foster community, improve user experiences, and empower underserved populations.","date" : "2024-08-01T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ambuj-neupane" : "Ambuj Neupane"},"topics" : {
        
            "cloud-and-infrastructure" : "Cloud and infrastructure",
            "digital-service-delivery" : "Digital service delivery",
            "human-centered-design" : "Human-centered design",
            "innovation" : "Innovation",
            "search" : "Search"
            },"branch" : "bc-archive-content-3",
      "filename" :"2024-08-01-supporting-innovation-through-the-american-rescue-plan.md",
      
      "filepath" :"news/2024/08/2024-08-01-supporting-innovation-through-the-american-rescue-plan.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/08/2024-08-01-supporting-innovation-through-the-american-rescue-plan.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/08/2024-08-01-supporting-innovation-through-the-american-rescue-plan.md","weight" : "1","slug" : "supporting-innovation-through-the-american-rescue-plan","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/08/01/supporting-innovation-through-the-american-rescue-plan/"
    },{"title" :"How to conduct a project reflection","deck" : "A template for ending projects","summary" : "Use this template, shared at the 2024 Spring Community Summit, to improve your own service delivery.","date" : "2024-07-19T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jessica-marine" : "Jessica Marine"},"topics" : {
        
            "digital-service-delivery" : "Digital service delivery"
            },"branch" : "bc-archive-content-3",
      "filename" :"how-to-conduct-a-project-reflection.md",
      
      "filepath" :"resources/how-to-conduct-a-project-reflection.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/how-to-conduct-a-project-reflection.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/how-to-conduct-a-project-reflection.md","weight" : "1","aliases" : {"0" : "/resources/service-delivery-project-reflection/"},"slug" : "how-to-conduct-a-project-reflection","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/how-to-conduct-a-project-reflection/"
    },{"title" :"How to transition a team off of a project","deck" : "A template for transitioning projects to another team","summary" : "Use this template, shared at the 2024 Spring Community Summit, to improve your own service delivery.","date" : "2024-07-19T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jessica-marine" : "Jessica Marine"},"topics" : {
        
            "digital-service-delivery" : "Digital service delivery"
            },"branch" : "bc-archive-content-3",
      "filename" :"how-to-transition-a-team-off-of-a-project.md",
      
      "filepath" :"resources/how-to-transition-a-team-off-of-a-project.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/how-to-transition-a-team-off-of-a-project.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/how-to-transition-a-team-off-of-a-project.md","weight" : "1","aliases" : {"0" : "/resources/service-delivery-transition-plan/"},"slug" : "how-to-transition-a-team-off-of-a-project","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/how-to-transition-a-team-off-of-a-project/"
    },{"title" :"18F's engineering craft practices at 10","deck" : "18F recently celebrated its 10th anniversary by renewing its commitment to refining and sharing best practices through regular publications, tech talks, and updates to the 18F Engineering Guide. They also created a permanent principal consulting engineer role to enhance digital service delivery and support skill development within the organization.","summary" : "18F recently celebrated its 10th anniversary by renewing its commitment to refining and sharing best practices through regular publications, tech talks, and updates to the 18F Engineering Guide. They also created a permanent principal consulting engineer role to enhance digital service delivery and support skill development within the organization.","date" : "2024-07-09T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "best-practices" : "Best practices",
            "communication" : "Communication",
            "digital-service-delivery" : "Digital service delivery",
            "information-architecture" : "Information architecture",
            "innovation" : "Innovation"
            },"branch" : "bc-archive-content-3",
      "filename" :"2024-07-10-18f-engineering-craft-practices-at-10.md",
      
      "filepath" :"news/2024/07/2024-07-10-18f-engineering-craft-practices-at-10.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/07/2024-07-10-18f-engineering-craft-practices-at-10.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/07/2024-07-10-18f-engineering-craft-practices-at-10.md","source" : "18f","source_url" : "https://18f.gsa.gov/2024/07/09/18fs-engineering-craft-basics-at-10/","weight" : "1","slug" : "18f-engineering-craft-practices-at-10","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/07/09/18f-engineering-craft-practices-at-10/"
    },{"title" :"Bridge the gap between policy and implementation: Impactful solutions and strategies for success from Digital.gov's spring 2024 summit","summary" : "The summit highlighted digital transformation, emphasizing the significance of recent OMB memos for improving accessibility and customer experience.","date" : "2024-07-08T10:55:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"frances-carden" : "Frances Carden"},"topics" : {
        
            "accessibility" : "Accessibility",
            "acquisition" : "Acquisition",
            "best-practices" : "Best practices",
            "communication" : "Communication",
            "content-strategy" : "Content strategy",
            "digital-service-delivery" : "Digital service delivery",
            "human-centered-design" : "Human-centered design",
            "innovation" : "Innovation",
            "public-policy" : "Public policy"
            },"branch" : "bc-archive-content-3",
      "filename" :"2024-07-08-bridge-the-gap-between-policy-and-implementation-impactful-solutions-and-strategies-for-success-from-digital-gov-spring-2024-summit.md",
      
      "filepath" :"news/2024/07/2024-07-08-bridge-the-gap-between-policy-and-implementation-impactful-solutions-and-strategies-for-success-from-digital-gov-spring-2024-summit.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/07/2024-07-08-bridge-the-gap-between-policy-and-implementation-impactful-solutions-and-strategies-for-success-from-digital-gov-spring-2024-summit.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/07/2024-07-08-bridge-the-gap-between-policy-and-implementation-impactful-solutions-and-strategies-for-success-from-digital-gov-spring-2024-summit.md","weight" : "1","slug" : "bridge-the-gap-between-policy-and-implementation-impactful-solutions-and-strategies-for-success-from-digital-gov-spring-2024-summit","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/07/08/bridge-the-gap-between-policy-and-implementation-impactful-solutions-and-strategies-for-success-from-digital-gov-spring-2024-summit/"
    },{"title" :"Federal customer experience: OMB has taken actions to implement cross-agency priority goals","deck" : "In 2021, the President’s Management Agenda identified federal customer experience as a priority area for improvement. To implement this priority area, the Office of Management and Budget (OMB) set two long-term, cross-agency priority (CAP) goals.  In this study, the Government Accountability Office (GAO) reviews OMB and selected federal agencies&rsquo; efforts towards these CAP goals. Learn about actions taken by OMB and selected High Impact Service Providers (HISPs), how OMB has facilitated interagency collaboration, and the extent to which OMB has overseen and assessed progress on these CAP goals.","summary" : "In 2021, the President’s Management Agenda identified federal customer experience as a priority area for improvement. To implement this priority area, the Office of Management and Budget (OMB) set two long-term, cross-agency priority (CAP) goals.  In this study, the Government Accountability Office (GAO) reviews OMB and selected federal agencies&rsquo; efforts towards these CAP goals. Learn about actions taken by OMB and selected High Impact Service Providers (HISPs), how OMB has facilitated interagency collaboration, and the extent to which OMB has overseen and assessed progress on these CAP goals.","date" : "2024-06-06T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "accessibility" : "Accessibility",
            "best-practices" : "Best practices",
            "customer-experience" : "Customer experience",
            "digital-service-delivery" : "Digital service delivery",
            "governance" : "Governance",
            "human-centered-design" : "Human-centered design"
            },"branch" : "bc-archive-content-3",
      "filename" :"2024-06-28-federal-customer-experience-omb-has-taken-actions-to-implement-cross-agency-priority-goals.md",
      
      "filepath" :"news/2024/06/2024-06-28-federal-customer-experience-omb-has-taken-actions-to-implement-cross-agency-priority-goals.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/06/2024-06-28-federal-customer-experience-omb-has-taken-actions-to-implement-cross-agency-priority-goals.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/06/2024-06-28-federal-customer-experience-omb-has-taken-actions-to-implement-cross-agency-priority-goals.md","source" : "gao","source_url" : "https://www.gao.gov/products/gao-24-106632","weight" : "1","slug" : "federal-customer-experience-omb-has-taken-actions-to-implement-cross-agency-priority-goals","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/06/06/federal-customer-experience-omb-has-taken-actions-to-implement-cross-agency-priority-goals/"
    },{"title" :"Google Analytics 4: Transition strategies for federal websites","deck" : "Learn how the Open Data, Design, and Development (ODDD) team at the Department of the Interior (DOI) transitioned from Google Analytics - Universal Analytics to Google Analytics 4! Discover how the ODDD team coordinated with the Digital Analytics Program, developed explorations (instead of custom reports), and set up their own DOI agency property.","summary" : "Learn how the Open Data, Design, and Development (ODDD) team at the Department of the Interior (DOI) transitioned from Google Analytics - Universal Analytics to Google Analytics 4! Discover how the ODDD team coordinated with the Digital Analytics Program, developed explorations (instead of custom reports), and set up their own DOI agency property.","date" : "2024-04-22T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "analytics" : "Analytics",
            "best-practices" : "Best practices",
            "data-visualization" : "Data visualization",
            "digital-service-delivery" : "Digital service delivery",
            "information-collection" : "Information collection",
            "research" : "Research"
            },"branch" : "bc-archive-content-3",
      "filename" :"2024-04-22-google-analytics-4-transition-strategies-for-federal-websites.md",
      
      "filepath" :"news/2024/04/2024-04-22-google-analytics-4-transition-strategies-for-federal-websites.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/04/2024-04-22-google-analytics-4-transition-strategies-for-federal-websites.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/04/2024-04-22-google-analytics-4-transition-strategies-for-federal-websites.md","source" : "doi-revenuedata","source_url" : "https://blog-nrrd.doi.gov/ga4-transition/","weight" : "1","slug" : "google-analytics-4-transition-strategies-for-federal-websites","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/04/22/google-analytics-4-transition-strategies-for-federal-websites/"
    },{"title" :"Meet your Digital Experience Council","deck" : "Your partners in delivering a digital-first public experience","summary" : "The Digital Experience Council plays a critical role in coordinating governmentwide efforts and assisting agencies in delivering digital experiences that meet the public’s needs and expectations.","date" : "2024-04-09T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jonathan-finch" : "Jonathan Finch"},"topics" : {
        
            "digital-service-delivery" : "Digital service delivery",
            "governance" : "Governance",
            "Product-and-project-management" : "Product and project management"
            },"branch" : "bc-archive-content-3",
      "filename" :"2024-04-11-meet-your-digital-experience-council.md",
      
      "filepath" :"news/2024/04/2024-04-11-meet-your-digital-experience-council.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/04/2024-04-11-meet-your-digital-experience-council.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/04/2024-04-11-meet-your-digital-experience-council.md","weight" : "1","slug" : "meet-your-digital-experience-council","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/04/09/meet-your-digital-experience-council/"
    },{"title" :"Justice department to publish final rule to strengthen web and mobile app access for people with disabilities","deck" : "On April 8, Attorney General Merrick B. Garland signed a final rule under Title II of the Americans with Disabilities Act (ADA) to ensure the accessibility of web content and mobile applications for people with disabilities. This final rule clarifies the obligations of state and local governments to make their websites and mobile applications accessible. Learn more about this rule and why the Attorney General believes it will “break down barriers that have kept people with disabilities from fully participating in American Life.”","summary" : "On April 8, Attorney General Merrick B. Garland signed a final rule under Title II of the Americans with Disabilities Act (ADA) to ensure the accessibility of web content and mobile applications for people with disabilities. This final rule clarifies the obligations of state and local governments to make their websites and mobile applications accessible. Learn more about this rule and why the Attorney General believes it will “break down barriers that have kept people with disabilities from fully participating in American Life.”","date" : "2024-04-08T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "accessibility" : "Accessibility",
            "design" : "Design",
            "digital-service-delivery" : "Digital service delivery",
            "governance" : "Governance",
            "human-centered-design" : "Human-centered design",
            "mobile" : "Mobile",
            "open-government" : "Open government",
            "public-policy" : "Public policy"
            },"branch" : "bc-archive-content-3",
      "filename" :"2024-04-18-justice-department-to-publish-final-rule-to-strengthen-web-and-mobile-app-access-for-people-with-disabilities.md",
      
      "filepath" :"news/2024/04/2024-04-18-justice-department-to-publish-final-rule-to-strengthen-web-and-mobile-app-access-for-people-with-disabilities.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/04/2024-04-18-justice-department-to-publish-final-rule-to-strengthen-web-and-mobile-app-access-for-people-with-disabilities.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/04/2024-04-18-justice-department-to-publish-final-rule-to-strengthen-web-and-mobile-app-access-for-people-with-disabilities.md","source" : "doj","source_url" : "https://www.justice.gov/opa/pr/justice-department-publish-final-rule-strengthen-web-and-mobile-app-access-people","weight" : "1","slug" : "justice-department-to-publish-final-rule-to-strengthen-web-and-mobile-app-access-for-people-with-disabilities","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/04/08/justice-department-to-publish-final-rule-to-strengthen-web-and-mobile-app-access-for-people-with-disabilities/"
    },{"title" :"An introduction to the Digital Experience Council","deck" : "A cross-agency group designed for delivering a digital-first public experience","summary" : "The Digital Experience (DX) Council plays a critical role in coordinating governmentwide efforts and assisting agencies in delivering digital experiences that meet the public’s needs and expectations.","date" : "2024-04-04T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"cathryn-camenzind" : "Cathryn Camenzind"},"topics" : {
        
            "digital-service-delivery" : "Digital service delivery",
            "product-and-project-management" : "Product and project management",
            "public-policy" : "Public policy"
            },"branch" : "bc-archive-content-3",
      "filename" :"an-introduction-to-the-digital-experience-council.md",
      
      "filepath" :"resources/an-introduction-to-the-digital-experience-council.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/an-introduction-to-the-digital-experience-council.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/an-introduction-to-the-digital-experience-council.md","weight" : "1","aliases" : {"0" : "/resources/federal-web-council/"},"slug" : "an-introduction-to-the-digital-experience-council","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/an-introduction-to-the-digital-experience-council/"
    },{"title" :"18F at ten","deck" : "We’re celebrating all the ways we continue to realize our founding vision: bringing technologists into government, launching shared digital services, and helping partner agencies build user-centered technology.","summary" : "We’re celebrating all the ways we continue to realize our founding vision: bringing technologists into government, launching shared digital services, and helping partner agencies build user-centered technology.","date" : "2024-03-19T14:02:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "accessibility" : "Accessibility",
            "digital-service-delivery" : "Digital service delivery",
            "human-centered-design" : "Human-centered design",
            "innovation" : "Innovation",
            "product-and-project-management" : "Product and project management",
            "trust" : "Trust",
            "usability" : "Usability"
            },"branch" : "bc-archive-content-3",
      "filename" :"2024-03-19-18f-at-ten.md",
      
      "filepath" :"news/2024/03/2024-03-19-18f-at-ten.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/03/2024-03-19-18f-at-ten.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/03/2024-03-19-18f-at-ten.md","source" : "18f","source_url" : "https://18f.gsa.gov/2024/03/19/18f-at-ten/","weight" : "1","slug" : "18f-at-ten","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/03/19/18f-at-ten/"
    },{"title" :"Timeless top 10 best practices for great government websites","deck" : "Better websites. Better government.","summary" : "While the field of federal web management continues to evolve, the core best practices have remained essentially unchanged for two decades.","date" : "2024-02-09T11:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ammie-farraj-feijoo" : "Ammie Farraj Feijoo","rflagg" : "Rachel Flagg"},"topics" : {
        
            "best-practices" : "Best practices",
            "content-strategy" : "Content strategy",
            "digital-service-delivery" : "Digital service delivery",
            "governance" : "Governance",
            "usability" : "Usability"
            },"primary_image" : { "uid" : "colorful-digital-10-vuifah-istock-getty-images-166056002", "alt" :
  "A large yellow number 10 against a dark blue background. Pixels in various colors trail off the zero to the right.", "width" :
  "1200", "height" :
  "630", "credit" :
  "", "caption" :
  "vuifah/iStock via Getty Images", "format" :
  "jpg" },"branch" : "bc-archive-content-3",
      "filename" :"2024-02-09-timeless-top-10-best-practices-for-great-government-websites.md",
      
      "filepath" :"news/2024/02/2024-02-09-timeless-top-10-best-practices-for-great-government-websites.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/02/2024-02-09-timeless-top-10-best-practices-for-great-government-websites.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/02/2024-02-09-timeless-top-10-best-practices-for-great-government-websites.md","weight" : "1","slug" : "timeless-top-10-best-practices-for-great-government-websites","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/02/09/timeless-top-10-best-practices-for-great-government-websites/"
    },{"title" :"Maximizing impact of federal websites: Integrating metrics with annual goals and policies","deck" : "The Open Data, Design, and Development (ODDD) team discusses how OMB’s recent memo, Delivering a Digital-First Public Experience (M-23-22), inspired them to reassess their metrics plan to harmonize with policies governing federal public websites.","summary" : "The Open Data, Design, and Development (ODDD) team discusses how OMB’s recent memo, Delivering a Digital-First Public Experience (M-23-22), inspired them to reassess their metrics plan to harmonize with policies governing federal public websites.","date" : "2024-01-24T15:05:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "analytics" : "Analytics",
            "budgeting-and-performance" : "Budgeting and performance",
            "design" : "Design",
            "digital-service-delivery" : "Digital service delivery",
            "open-data" : "Open data"
            },"branch" : "bc-archive-content-3",
      "filename" :"2024-01-25-maximizing-impact-of-federal-websites-integrating-metrics-with-annual-goals-and-policies.md",
      
      "filepath" :"news/2024/01/2024-01-25-maximizing-impact-of-federal-websites-integrating-metrics-with-annual-goals-and-policies.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/01/2024-01-25-maximizing-impact-of-federal-websites-integrating-metrics-with-annual-goals-and-policies.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/01/2024-01-25-maximizing-impact-of-federal-websites-integrating-metrics-with-annual-goals-and-policies.md","source" : "doi-revenuedata","source_url" : "https://blog-nrrd.doi.gov/metrics-and-policy/","weight" : "1","slug" : "maximizing-impact-of-federal-websites-integrating-metrics-with-annual-goals-and-policies","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/01/24/maximizing-impact-of-federal-websites-integrating-metrics-with-annual-goals-and-policies/"
    },{"title" :"An introduction to web security","deck" : "Understand how security impacts your website","summary" : "Guidance on meeting security requirements for federal websites.","date" : "2023-12-12T16:14:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "digital-service-delivery" : "Digital service delivery",
            "public-policy" : "Public policy",
            "security" : "Security"
            },"branch" : "bc-archive-content-3",
      "filename" :"an-introduction-to-security.md",
      
      "filepath" :"resources/an-introduction-to-security.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/an-introduction-to-security.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/an-introduction-to-security.md","weight" : "1","slug" : "an-introduction-to-security","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/an-introduction-to-security/"
    },{"title" :"Delivering on 21st Century IDEA: A case study from the GSA SmartPay team (Part 3)","summary" : "A GSA SmartPay product owner shares her experience designing user-centered, accessible content for multiple audiences.","date" : "2023-11-29T08:04:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"rebekah-knouse-perillo" : "Rebekah Knouse Perillo","ryan-johnson" : "Ryan Johnson"},"topics" : {
        
            "accessibility" : "Accessibility",
            "content-strategy" : "Content strategy",
            "customer-experience" : "Customer experience",
            "digital-service-delivery" : "Digital service delivery",
            "plain-language" : "Plain language",
            "product-and-project-management" : "Product and project management"
            },"primary_image" : { "uid" : "three-gsa-smartpay-screens-part-3", "alt" :
  "Three screenshots of GSA SmartPay websites overlap each other against a green and blue gradient background. From rear to front, the sites are: 889 Representations Search, Complete Your GSA SmartPay Training, and the main GSA SmartPay homepage.", "width" :
  "1200", "height" :
  "628", "credit" :
  "", "caption" :
  "", "format" :
  "png" },"branch" : "bc-archive-content-3",
      "filename" :"2023-11-29-part-3-delivering-on-21st-century-idea-a-case-study-from-the-gsa-smartpay-team.md",
      
      "filepath" :"news/2023/11/2023-11-29-part-3-delivering-on-21st-century-idea-a-case-study-from-the-gsa-smartpay-team.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/11/2023-11-29-part-3-delivering-on-21st-century-idea-a-case-study-from-the-gsa-smartpay-team.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/11/2023-11-29-part-3-delivering-on-21st-century-idea-a-case-study-from-the-gsa-smartpay-team.md","weight" : "1","slug" : "part-3-delivering-on-21st-century-idea-a-case-study-from-the-gsa-smartpay-team","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/11/29/part-3-delivering-on-21st-century-idea-a-case-study-from-the-gsa-smartpay-team/"
    },{"title" :"Delivering on 21st Century IDEA: A case study from the GSA SmartPay team (Part 2)","summary" : "A GSA SmartPay product owner shares his experiences as a first-time product owner in a government agile development project.","date" : "2023-11-29T08:02:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jessica-marine" : "Jessica Marine","andrew-lee" : "Andrew Lee"},"topics" : {
        
            "content-strategy" : "Content strategy",
            "digital-service-delivery" : "Digital service delivery",
            "governance" : "Governance",
            "product-and-project-management" : "Product and project management",
            "professional-development" : "Professional development"
            },"primary_image" : { "uid" : "three-gsa-smartpay-screens-part-2", "alt" :
  "Three screenshots of GSA SmartPay websites overlap each other against a yellow and blue gradient background. From rear to front, the sites are: 889 Representations Search, Complete Your GSA SmartPay Training, and the main GSA SmartPay homepage.", "width" :
  "1200", "height" :
  "628", "credit" :
  "", "caption" :
  "", "format" :
  "png" },"branch" : "bc-archive-content-3",
      "filename" :"2023-11-29-part-2-delivering-on-21st-century-idea-a-case-study-from-the-gsa-smartpay-team.md",
      
      "filepath" :"news/2023/11/2023-11-29-part-2-delivering-on-21st-century-idea-a-case-study-from-the-gsa-smartpay-team.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/11/2023-11-29-part-2-delivering-on-21st-century-idea-a-case-study-from-the-gsa-smartpay-team.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/11/2023-11-29-part-2-delivering-on-21st-century-idea-a-case-study-from-the-gsa-smartpay-team.md","weight" : "1","slug" : "part-2-delivering-on-21st-century-idea-a-case-study-from-the-gsa-smartpay-team","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/11/29/part-2-delivering-on-21st-century-idea-a-case-study-from-the-gsa-smartpay-team/"
    },{"title" :"Delivering on 21st Century IDEA: A case study from the GSA SmartPay team (Part 1)","summary" : "The GSA SmartPay program, the largest government charge card and commercial payment solutions program in the world, celebrated their 25th anniversary by launching three new websites with a user-centered, agile approach.","date" : "2023-11-28T08:52:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ryan-johnson" : "Ryan Johnson"},"topics" : {
        
            "content-strategy" : "Content strategy",
            "digital-service-delivery" : "Digital service delivery",
            "product-and-project-management" : "Product and project management",
            "user-experience" : "User experience"
            },"primary_image" : { "uid" : "three-gsa-smartpay-screens", "alt" :
  "Three screenshots of GSA SmartPay websites overlap each other against a red and blue gradient background. From rear to front, the sites are: 889 Representations Search, Complete Your GSA SmartPay Training, and the main GSA SmartPay homepage.", "width" :
  "1200", "height" :
  "628", "credit" :
  "", "caption" :
  "", "format" :
  "jpg" },"branch" : "bc-archive-content-3",
      "filename" :"2023-11-28-part-1-delivering-on-21st-century-idea-a-case-study-from-the-gsa-smartpay-team.md",
      
      "filepath" :"news/2023/11/2023-11-28-part-1-delivering-on-21st-century-idea-a-case-study-from-the-gsa-smartpay-team.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/11/2023-11-28-part-1-delivering-on-21st-century-idea-a-case-study-from-the-gsa-smartpay-team.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/11/2023-11-28-part-1-delivering-on-21st-century-idea-a-case-study-from-the-gsa-smartpay-team.md","weight" : "1","slug" : "part-1-delivering-on-21st-century-idea-a-case-study-from-the-gsa-smartpay-team","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/11/28/part-1-delivering-on-21st-century-idea-a-case-study-from-the-gsa-smartpay-team/"
    },{"title" :"An introduction to analytics","deck" : "Use metrics and data to understand how people use your website","summary" : "Learn how to set performance goals, and identify specific KPIs and targets to measure and meet them, using web analytics.","date" : "2023-11-24T14:50:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"rflagg" : "Rachel Flagg"},"topics" : {
        
            "analytics" : "Analytics",
            "budgeting-and-performance" : "Budgeting and performance",
            "digital-service-delivery" : "Digital service delivery"
            },"branch" : "bc-archive-content-3",
      "filename" :"an-introduction-to-analytics.md",
      
      "filepath" :"resources/an-introduction-to-analytics.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/an-introduction-to-analytics.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/an-introduction-to-analytics.md","weight" : "1","slug" : "an-introduction-to-analytics","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/an-introduction-to-analytics/"
    },{"kicker" : "Multilingual Milestone","title" :"Celebrating 20 years of USAGov en Español","deck" : "USAGov en Español is excited to celebrate their 20th anniversary this month! Since 2003, the website has been a trusted guide to government information and services for Spanish speakers. Explore this timeline of USAGov en Español’s milestones, name changes, and accomplishments as they&rsquo;ve served Spanish speakers and federal partners over the past two decades.","summary" : "USAGov en Español is excited to celebrate their 20th anniversary this month! Since 2003, the website has been a trusted guide to government information and services for Spanish speakers. Explore this timeline of USAGov en Español’s milestones, name changes, and accomplishments as they&rsquo;ve served Spanish speakers and federal partners over the past two decades.","date" : "2023-10-16T09:08:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "accessibility" : "Accessibility",
            "content-strategy" : "Content strategy",
            "content-strategy" : "Content strategy",
            "digital-service-delivery" : "Digital service delivery",
            "multilingual" : "Multilingual"
            },"branch" : "bc-archive-content-3",
      "filename" :"2023-10-17-celebrating-20-years-of-usagov-en-espanol.md",
      
      "filepath" :"news/2023/10/2023-10-17-celebrating-20-years-of-usagov-en-espanol.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/10/2023-10-17-celebrating-20-years-of-usagov-en-espanol.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/10/2023-10-17-celebrating-20-years-of-usagov-en-espanol.md","source" : "usagov","source_url" : "https://blog.usa.gov/celebrating-20-years-of-usagov-en-espa%C3%B1ol","weight" : "1","slug" : "celebrating-20-years-of-usagov-en-espanol","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/10/16/celebrating-20-years-of-usagov-en-espanol/"
    },{"title" :"An introduction to trust","deck" : "Understand how digital services impact trust in government","summary" : "Guidance on how to build government websites that people can trust.","date" : "2023-10-06T12:29:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "content-strategy" : "Content strategy",
            "digital-service-delivery" : "Digital service delivery",
            "governance" : "Governance",
            "plain-language" : "Plain language",
            "trust" : "Trust"
            },"branch" : "bc-archive-content-3",
      "filename" :"an-introduction-to-trust.md",
      
      "filepath" :"resources/an-introduction-to-trust.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/an-introduction-to-trust.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/an-introduction-to-trust.md","weight" : "1","slug" : "an-introduction-to-trust","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/an-introduction-to-trust/"
    },{"title" :"An introduction to search","deck" : "Understand how and why your content must be easy to search","summary" : "Learn why search functionality is an important component of federal websites, and discover how to add a search function to your website.","date" : "2023-10-04T12:01:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "digital-service-delivery" : "Digital service delivery",
            "search-engine-optimization" : "Search engine optimization"
            },"branch" : "bc-archive-content-3",
      "filename" :"an-introduction-to-search.md",
      
      "filepath" :"resources/an-introduction-to-search.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/an-introduction-to-search.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/an-introduction-to-search.md","weight" : "1","slug" : "an-introduction-to-search","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/an-introduction-to-search/"
    },{"title" :"Why the American People Deserve a Digital Government","deck" : "OMB released new policy guidance for government that includes a variety of actions and standards to help federal agencies design, develop, and deliver modern websites and digital services. Memo M-23-22, Delivering a Digital-First Public Experience, will make it seamless for the public to obtain government information and services online, and help agencies fully implement the 21st Century Integrated Digital Experience Act (21st Century IDEA).","summary" : "OMB recently released new policy guidance for government that includes a variety of actions and standards to help federal agencies design, develop, and deliver modern websites and digital services. Memo M-23-22, Delivering a Digital-First Public Experience, will make it seamless for the public to obtain government information and services online, and help agencies fully implement the 21st Century Integrated Digital Experience Act (21st Century IDEA).","date" : "2023-09-22T13:26:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "accessibility" : "Accessibility",
            "analytics" : "Analytics",
            "best-practices" : "Best practices",
            "budgeting-and-performance" : "Budgeting and performance",
            "communication" : "Communication",
            "content-strategy" : "Content strategy",
            "customer-experience" : "Customer experience",
            "design" : "Design",
            "digital-service-delivery" : "Digital service delivery",
            "governance" : "Governance",
            "human-centered-design" : "Human-centered design",
            "mobile" : "Mobile",
            "multilingual" : "Multilingual",
            "plain-language" : "Plain language",
            "privacy" : "Privacy",
            "public-policy" : "Public policy",
            "search" : "Search",
            "search-engine-optimization" : "Search engine optimization",
            "security" : "Security",
            "social-media" : "Social media",
            "trust" : "Trust",
            "usability" : "Usability",
            "user-experience" : "User experience"
            },"branch" : "bc-archive-content-3",
      "filename" :"2023-09-25-why-the-american-people-deserve-a-digital-government.md",
      
      "filepath" :"news/2023/09/2023-09-25-why-the-american-people-deserve-a-digital-government.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/09/2023-09-25-why-the-american-people-deserve-a-digital-government.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/09/2023-09-25-why-the-american-people-deserve-a-digital-government.md","source" : "whitehouse","source_url" : "https://www.whitehouse.gov/omb/briefing-room/2023/09/22/why-the-american-people-deserve-a-digital-government/","weight" : "1","slug" : "why-the-american-people-deserve-a-digital-government","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/09/22/why-the-american-people-deserve-a-digital-government/"
    },{"title" :"Federal IT Dashboard","deck" : "","summary" : "Enables the government and the public to understand the value of their federal IT portfolios, manage the health of their IT investments, and make better IT planning decisions.","date" : "2023-09-21T23:37:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar"},"topics" : {
        
            "digital-service-delivery" : "Digital service delivery"
            },"branch" : "bc-archive-content-3",
      "filename" :"federal-it-dashboard.md",
      
      "filepath" :"resources/federal-it-dashboard.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/federal-it-dashboard.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/federal-it-dashboard.md","source" : "federalitdashboard","source_url" : "https://www.itdashboard.gov/","weight" : "1","slug" : "federal-it-dashboard","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/federal-it-dashboard/"
    },{"title" :"From pageviews to progress","deck" : "A 10-year journey through the lens of the Digital Analytics Program","summary" : "A 10-year recap of GSA’s Digital Analytics Program (DAP) highlights its impact on federal government agencies and the public, high-level observations using government-wide website analytics and trends, and new goals set for the next decade to help generate useful answers to meaningful questions to make government websites better.","date" : "2023-09-12T15:05:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jack-avery" : "Jack Avery","marina-fox" : "Marina Fox","tlowden" : "Tim Lowden"},"topics" : {
        
            "analytics" : "Analytics",
            "content-strategy" : "Content strategy",
            "digital-service-delivery" : "Digital service delivery"
            },"primary_image" : { "uid" : "dap-10-years-total-daily-visitors-featured", "alt" :
  "Chart: Total Daily Visitors on Government Websites from 2013 to 2023.", "width" :
  "1200", "height" :
  "628", "credit" :
  "", "caption" :
  "", "format" :
  "png" },"branch" : "bc-archive-content-3",
      "filename" :"2023-09-12-from-pageviews-to-progress.md",
      
      "filepath" :"news/2023/09/2023-09-12-from-pageviews-to-progress.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/09/2023-09-12-from-pageviews-to-progress.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/09/2023-09-12-from-pageviews-to-progress.md","weight" : "1","slug" : "from-pageviews-to-progress","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/09/12/from-pageviews-to-progress/"
    },{"title" :"Office of Personnel Management: Office of Diversity, Equity, Inclusion, and Accessibility","deck" : "OPM&rsquo;s governmentwide DEIA policies, guidance, and strategic plans, presidential executive orders, federal personnel programs, and frequently asked questions.","summary" : "OPM&rsquo;s governmentwide DEIA policies, guidance, and strategic plans, presidential executive orders, federal personnel programs, and frequently asked questions.","date" : "2023-09-06T09:46:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "digital-service-delivery" : "Digital service delivery"
            },"branch" : "bc-archive-content-3",
      "filename" :"office-of-personnel-management-office-of-diversity-equity-inclusion-and-accessibility.md",
      
      "filepath" :"resources/office-of-personnel-management-office-of-diversity-equity-inclusion-and-accessibility.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/office-of-personnel-management-office-of-diversity-equity-inclusion-and-accessibility.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/office-of-personnel-management-office-of-diversity-equity-inclusion-and-accessibility.md","source" : "opm","source_url" : "https://www.opm.gov/policy-data-oversight/diversity-equity-inclusion-and-accessibility/","weight" : "1","slug" : "office-of-personnel-management-office-of-diversity-equity-inclusion-and-accessibility","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/office-of-personnel-management-office-of-diversity-equity-inclusion-and-accessibility/"
    },{"kicker" : "<no value>","title" :"4 steps writers and editors can take to demonstrate value","deck" : "How to strike a balance between cost and value","summary" : "As plain language writers and editors, we need to demonstrate the value we bring to projects. This writeup explains how to calculate the costs of our work and articulate its value.","date" : "2023-08-08T21:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katherine-spivey" : "Katherine Spivey","meredith-larson" : "Meredith Larson"},"topics" : {
        
            "budgeting-and-performance" : "Budgeting and performance",
            "communication" : "Communication",
            "content-strategy" : "Content strategy",
            "content-strategy" : "Content strategy",
            "digital-service-delivery" : "Digital service delivery",
            "governance" : "Governance",
            "plain-language" : "Plain language",
            "professional-development" : "Professional development"
            },"primary_image" : { "uid" : "content-strategy-tarikvision-istock-getty-images-1411514984-comp", "alt" :
  "3-D isometric flat vector conceptual illustration of blog content strategy.", "width" :
  "1200", "height" :
  "630", "credit" :
  "", "caption" :
  "TarikVision/iStock via Getty Images", "format" :
  "png" },"branch" : "bc-archive-content-3",
      "filename" :"2023-08-08-4-steps-writers-and-editors-can-take-to-demonstrate-value.md",
      
      "filepath" :"news/2023/08/2023-08-08-4-steps-writers-and-editors-can-take-to-demonstrate-value.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/08/2023-08-08-4-steps-writers-and-editors-can-take-to-demonstrate-value.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/08/2023-08-08-4-steps-writers-and-editors-can-take-to-demonstrate-value.md","weight" : "1","slug" : "4-steps-writers-and-editors-can-take-to-demonstrate-value","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/08/08/4-steps-writers-and-editors-can-take-to-demonstrate-value/"
    },{"title" :"The four operating levels of 18F projects","deck" : "At 18F, we partner with government agencies to help them deliver new or modernized digital services and help set them up for success after we conclude the project. To support these outcomes, we set up our work to track on four levels: Project management, Product development, Post-18F sustainability and Learning to the broader government community.","summary" : "At 18F, we partner with government agencies to help them deliver new or modernized digital services and help set them up for success after we conclude the project. To support these outcomes, we set up our work to track on four levels: project management, product development, post-18F sustainability and learning to the broader government community.","date" : "2023-06-13T09:10:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "digital-service-delivery" : "Digital service delivery"
            },"branch" : "bc-archive-content-3",
      "filename" :"2023-06-15-the-four-operating-levels-of-18f-projects.md",
      
      "filepath" :"news/2023/06/2023-06-15-the-four-operating-levels-of-18f-projects.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/06/2023-06-15-the-four-operating-levels-of-18f-projects.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/06/2023-06-15-the-four-operating-levels-of-18f-projects.md","source" : "18f","source_url" : "https://18f.gsa.gov/2023/06/13/The-four-operating-levels-of-18F-projects/","weight" : "1","slug" : "the-four-operating-levels-of-18f-projects","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/06/13/the-four-operating-levels-of-18f-projects/"
    },{"title" :"Making the big move: Search in support of federal web modernization","deck" : "In this special report, we discuss a website redesign’s nine phases and their impact on search.","summary" : "In this special report, we discuss a website redesign’s nine phases and their impact on search.","date" : "2023-06-08T16:51:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "content-strategy" : "Content strategy",
            "design" : "Design",
            "digital-service-delivery" : "Digital service delivery",
            "search" : "Search",
            "search-engine-optimization" : "Search engine optimization"
            },"branch" : "bc-archive-content-3",
      "filename" :"making-the-big-move-search-in-support-of-federal-web-modernization.md",
      
      "filepath" :"resources/making-the-big-move-search-in-support-of-federal-web-modernization.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/making-the-big-move-search-in-support-of-federal-web-modernization.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/making-the-big-move-search-in-support-of-federal-web-modernization.md","source" : "searchgov","source_url" : "https://search.gov/about/updates/year-in-review/special-report/overview.html","weight" : "1","slug" : "making-the-big-move-search-in-support-of-federal-web-modernization","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/making-the-big-move-search-in-support-of-federal-web-modernization/"
    },{"title" :"Planning and implementing a search engine for a redesigned federal government website","deck" : "In this blog, we walk you through our planning and implementation process for Search.gov. We share lessons learned, as well as resources we found useful.","summary" : "In this blog, we walk you through our planning and implementation process for Search.gov. We share lessons learned, as well as resources we found useful.","date" : "2023-05-26T12:14:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "digital-service-delivery" : "Digital service delivery",
            "search-engine-optimization" : "Search engine optimization",
            "user-experience" : "User experience"
            },"branch" : "bc-archive-content-3",
      "filename" :"2023-05-26-planning-and-implementing-a-search-engine-for-a-redesigned-federal-government-website.md",
      
      "filepath" :"news/2023/05/2023-05-26-planning-and-implementing-a-search-engine-for-a-redesigned-federal-government-website.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/05/2023-05-26-planning-and-implementing-a-search-engine-for-a-redesigned-federal-government-website.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/05/2023-05-26-planning-and-implementing-a-search-engine-for-a-redesigned-federal-government-website.md","source" : "doi-revenuedata","source_url" : "https://blog-nrrd.doi.gov/search-engine/","weight" : "1","slug" : "planning-and-implementing-a-search-engine-for-a-redesigned-federal-government-website","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/05/26/planning-and-implementing-a-search-engine-for-a-redesigned-federal-government-website/"
    },{"title" :"Who's your website manager?","deck" : "Equity and accountability in federal website management","summary" : "The importance of HR and accountability to improving digital service delivery at federal agencies.","date" : "2023-03-24T15:29:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"rflagg" : "Rachel Flagg","gail-sprinkle" : "Gail Sprinkle"},"topics" : {
        
            "content-strategy" : "Content strategy",
            "customer-experience" : "Customer experience",
            "digital-service-delivery" : "Digital service delivery",
            "governance" : "Governance",
            "product-and-project-management" : "Product and project management"
            },"primary_image" : { "uid" : "diverse-team-brainstorm-whiteboard-julief514-istock-getty-images-1169460143-comp", "alt" :
  "Three designers work at a whiteboard in an office.", "width" :
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  "", "caption" :
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  "png" },"branch" : "bc-archive-content-3",
      "filename" :"2023-03-24-who-is-your-website-manager.md",
      
      "filepath" :"news/2023/03/2023-03-24-who-is-your-website-manager.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/03/2023-03-24-who-is-your-website-manager.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/03/2023-03-24-who-is-your-website-manager.md","weight" : "1","slug" : "who-is-your-website-manager","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/03/24/who-is-your-website-manager/"
    },{"kicker" : "","title" :"Understanding design in 10 questions","deck" : "Background, practice, and relationship to customer experience","summary" : "How the discipline of design can help your agency improve customer experience.","date" : "2023-03-03T10:08:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ana-monroe" : "Ana Monroe"},"topics" : {
        
            "content-strategy" : "Content strategy",
            "customer-experience" : "Customer experience",
            "design" : "Design",
            "digital-service-delivery" : "Digital service delivery",
            "product-and-project-management" : "Product and project management"
            },"primary_image" : { "uid" : "abstract-background-question-marks-talangart-istock-getty-images-1280616526-edit", "alt" :
  "An abstract background of yellow and orange has 5 different sized question marks in white with a red drop shadow on the right. On the left is the title, Understanding design in 10 questions, and the summary, How the discipline of design can help your agency improve customer experience, in black text.", "width" :
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  "630", "credit" :
  "", "caption" :
  "Talangart iStock Getty Images", "format" :
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      "filename" :"2023-03-03-understanding-design-in-10-questions.md",
      
      "filepath" :"news/2023/03/2023-03-03-understanding-design-in-10-questions.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/03/2023-03-03-understanding-design-in-10-questions.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/03/2023-03-03-understanding-design-in-10-questions.md","weight" : "1","slug" : "understanding-design-in-10-questions","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/03/03/understanding-design-in-10-questions/"
    },{"title" :"18F Checks In With Emily Read and the USGS Water Resources Mission Area Projects","deck" : "At 18F, we like to keep in touch with our project partners. 18F partnered with the USGS Water Resources Mission Area from March 2020 to June 2022 on a wide variety of projects together. We caught up with Emily Read, Chief for the Web Communications Branch at USGS Water Resources Mission Area.","summary" : "At 18F, we like to keep in touch with our project partners. 18F partnered with the USGS Water Resources Mission Area from March 2020 to June 2022 on a wide variety of projects together. We caught up with Emily Read, Chief for the Web Communications Branch at USGS Water Resources Mission Area.","date" : "2023-02-24T11:28:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "digital-service-delivery" : "Digital service delivery"
            },"branch" : "bc-archive-content-3",
      "filename" :"2023-03-15-18f-checks-in-with-emily-read-and-the-usgs-water-resources-mission-area-projects.md",
      
      "filepath" :"news/2023/03/2023-03-15-18f-checks-in-with-emily-read-and-the-usgs-water-resources-mission-area-projects.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/03/2023-03-15-18f-checks-in-with-emily-read-and-the-usgs-water-resources-mission-area-projects.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/03/2023-03-15-18f-checks-in-with-emily-read-and-the-usgs-water-resources-mission-area-projects.md","source" : "18f","source_url" : "https://18f.gsa.gov/2023/02/24/18f-checks-in-with-emily-read-and-the-usgs-water-resources-mission-area-projects/","weight" : "1","slug" : "18f-checks-in-with-emily-read-and-the-usgs-water-resources-mission-area-projects","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/02/24/18f-checks-in-with-emily-read-and-the-usgs-water-resources-mission-area-projects/"
    },{"title" :"Digital governance at GSA","deck" : "A framework for improving federal digital service delivery","summary" : "A peek into GSA’s internal processes for managing their websites and improving digital experience.","date" : "2023-02-23T17:31:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"rflagg" : "Rachel Flagg"},"topics" : {
        
            "content-strategy" : "Content strategy",
            "customer-experience" : "Customer experience",
            "digital-service-delivery" : "Digital service delivery",
            "governance" : "Governance",
            "product-and-project-management" : "Product and project management"
            },"primary_image" : { "uid" : "virtual-diagram-web-icons-law-standards-checklist-everythingpossible-istock-getty-images-1370928101", "alt" :
  "A virtual diagram with web and legal icons has hands touching it.", "width" :
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  "png" },"branch" : "bc-archive-content-3",
      "filename" :"2023-02-23-digital-governance-at-gsa.md",
      
      "filepath" :"news/2023/02/2023-02-23-digital-governance-at-gsa.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/02/2023-02-23-digital-governance-at-gsa.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/02/2023-02-23-digital-governance-at-gsa.md","weight" : "1","slug" : "digital-governance-at-gsa","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/02/23/digital-governance-at-gsa/"
    },{"title" :"An introduction to design systems","deck" : "Learn how and why to use design systems","summary" : "If your organization needs to ensure compliance with a design standard or align to a brand, a design system can help you achieve those goals more easily than building a site from scratch. Learn how a design system can help you and what you need to know to get started.","date" : "2023-02-10T14:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "design" : "Design",
            "digital-service-delivery" : "Digital service delivery"
            },"primary_image" : { "uid" : "uswds-interfaces-dark-1200x630", "alt" :
  "A variety of colorful U.S. Web Design System interfaces and icons on a black background.", "width" :
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  "630", "credit" :
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  "", "format" :
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      "filename" :"introduction-to-design-systems.md",
      
      "filepath" :"resources/introduction-to-design-systems.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/introduction-to-design-systems.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/introduction-to-design-systems.md","weight" : "1","slug" : "introduction-to-design-systems","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/introduction-to-design-systems/"
    },{"title" :"Bringing design in-house","deck" : "How to find, hire, and support design in your agency","summary" : "What is design, who are designers, and how can they help your agency? Learn how to build a design team that can help your agency solve “wicked problems” and be more innovative.","date" : "2023-01-27T10:11:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ana-monroe" : "Ana Monroe"},"topics" : {
        
            "design" : "Design",
            "digital-service-delivery" : "Digital service delivery",
            "product-and-project-management" : "Product and project management",
            "professional-development" : "Professional development",
            "user-experience" : "User experience"
            },"primary_image" : { "uid" : "u-x-designers-wear-face-masks-collaborating-in-the-office-yakobchuk-olena-istock-getty-images-1297220263", "alt" :
  "In an office, four designers wear face masks while reviewing paper protoypes for a mobile app.", "width" :
  "1200", "height" :
  "630", "credit" :
  "", "caption" :
  "YakobchukOlena, iStock, Getty Images", "format" :
  "png" },"branch" : "bc-archive-content-3",
      "filename" :"2023-01-27-bringing-design-in-house.md",
      
      "filepath" :"news/2023/01/2023-01-27-bringing-design-in-house.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/01/2023-01-27-bringing-design-in-house.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/01/2023-01-27-bringing-design-in-house.md","weight" : "1","slug" : "bringing-design-in-house","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/01/27/bringing-design-in-house/"
    },{"title" :"To Build Trust, Aim for Easy","summary" : "Trust is earned through consistency and commitment. Build sites that build trust by considering user needs, respecting people’s time, and avoiding customer experience pitfalls.","date" : "2022-12-13T10:12:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"amanda-dean" : "Amanda Dean"},"topics" : {
        
            "accessibility" : "Accessibility",
            "customer-experience" : "Customer experience",
            "digital-service-delivery" : "Digital service delivery",
            "plain-language" : "Plain language",
            "trust" : "Trust",
            "usability" : "Usability"
            },"primary_image" : { "uid" : "title-card-to-build-trust-aim-for-easy", "alt" :
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  "png" },"branch" : "bc-archive-content-3",
      "filename" :"2022-12-13-to-build-trust-aim-for-easy.md",
      
      "filepath" :"news/2022/12/2022-12-13-to-build-trust-aim-for-easy.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/12/2022-12-13-to-build-trust-aim-for-easy.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/12/2022-12-13-to-build-trust-aim-for-easy.md","weight" : "1","slug" : "to-build-trust-aim-for-easy","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/12/13/to-build-trust-aim-for-easy/"
    },{"title" :"Sunrise to Sunset: Building a Customer-centric Digital Ecosystem","deck" : "Four Moments in a Website&rsquo;s Life","summary" : "GSA has developed the Digital Lifecycle Program, with tools and guidance to help teams manage a compliant, customer-centric digital property from ideation through sunsetting.","date" : "2022-10-14T08:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ana-monroe" : "Ana Monroe"},"topics" : {
        
            "budgeting-and-performance" : "Budgeting and performance",
            "customer-experience" : "Customer experience",
            "design" : "Design",
            "digital-service-delivery" : "Digital service delivery",
            "governance" : "Governance"
            },"primary_image" : { "uid" : "gsa-logo-blue-bg-1200-x-630", "alt" :
  "", "width" :
  "1200", "height" :
  "630", "credit" :
  "", "caption" :
  "", "format" :
  "png" },"branch" : "bc-archive-content-3",
      "filename" :"2022-10-14-sunrise-to-sunset-building-a-customer-centric-digital-ecosystem.md",
      
      "filepath" :"news/2022/10/2022-10-14-sunrise-to-sunset-building-a-customer-centric-digital-ecosystem.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/10/2022-10-14-sunrise-to-sunset-building-a-customer-centric-digital-ecosystem.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/10/2022-10-14-sunrise-to-sunset-building-a-customer-centric-digital-ecosystem.md","weight" : "1","slug" : "sunrise-to-sunset-building-a-customer-centric-digital-ecosystem","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/10/14/sunrise-to-sunset-building-a-customer-centric-digital-ecosystem/"
    },{"kicker" : "<no value>","title" :"Taking a Design-led Approach to Digital Modernization","deck" : "Building GSA’s Enterprise Digital Experience team","summary" : "Learn how GSA uses collaboration, empathy, and existing expertise to modernize their digital portfolio and improve customer experience.","date" : "2022-10-07T09:06:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ana-monroe" : "Ana Monroe"},"topics" : {
        
            "budgeting-and-performance" : "Budgeting and performance",
            "customer-experience" : "Customer experience",
            "design" : "Design",
            "digital-service-delivery" : "Digital service delivery",
            "governance" : "Governance"
            },"primary_image" : { "uid" : "gsa-logo-blue-bg-1200-x-630", "alt" :
  "", "width" :
  "1200", "height" :
  "630", "credit" :
  "", "caption" :
  "", "format" :
  "png" },"branch" : "bc-archive-content-3",
      "filename" :"2022-10-07-taking-a-design-led-approach-to-digital-modernization.md",
      
      "filepath" :"news/2022/10/2022-10-07-taking-a-design-led-approach-to-digital-modernization.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/10/2022-10-07-taking-a-design-led-approach-to-digital-modernization.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/10/2022-10-07-taking-a-design-led-approach-to-digital-modernization.md","weight" : "1","slug" : "taking-a-design-led-approach-to-digital-modernization","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/10/07/taking-a-design-led-approach-to-digital-modernization/"
    },{"title" :"Closing the Disability Divide","deck" : "Over 67 million people in the United States have a disability, constituting the largest diversity group in the country. Despite decades of advocacy and struggle, people with disabilities continue to experience significant gaps in health and well-being, educational attainment, employment, and wealth compared to people without disabilities. These gaps have been termed the “disability divide.” The purpose of this year’s National Disability Employment Awareness campaign at the National Institutes of Health is to educate staff regarding the divide and to celebrate those who help close the disability divide by advocating for people with disabilities.","summary" : "Over 67 million people in the United States have a disability, constituting the largest diversity group in the country. Despite decades of advocacy and struggle, people with disabilities continue to experience significant gaps in health and well-being, educational attainment, employment, and wealth compared to people without disabilities. These gaps have been termed the “disability divide.” The purpose of this year’s National Disability Employment Awareness campaign at the National Institutes of Health is to educate staff regarding the divide and to celebrate those who help close the disability divide by advocating for people with disabilities.","date" : "2022-10-04T10:11:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "accessibility" : "Accessibility",
            "digital-service-delivery" : "Digital service delivery"
            },"branch" : "bc-archive-content-3",
      "filename" :"2022-10-13-closing-the-disability-divide.md",
      
      "filepath" :"news/2022/10/2022-10-13-closing-the-disability-divide.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/10/2022-10-13-closing-the-disability-divide.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/10/2022-10-13-closing-the-disability-divide.md","source" : "nih","source_url" : "https://www.edi.nih.gov/people/sep/pwd/disability-awareness-2022","weight" : "1","slug" : "closing-the-disability-divide","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/10/04/closing-the-disability-divide/"
    },{"title" :"National Disability Employment Awareness Month (NDEAM)","deck" : "Observed annually in October, NDEAM celebrates the contributions of America’s workers with disabilities past and present and showcases supportive, inclusive employment policies and practices. In recognition of the important role people with disabilities play in a diverse and inclusive American workforce, the theme for NDEAM 2022, Disability: Part of the Equity Equation.","summary" : "Observed annually in October, NDEAM celebrates the contributions of America’s workers with disabilities past and present and showcases supportive, inclusive employment policies and practices. In recognition of the important role people with disabilities play in a diverse and inclusive American workforce, the theme for NDEAM 2022, Disability: Part of the Equity Equation.","date" : "2022-10-04T10:07:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "accessibility" : "Accessibility",
            "digital-service-delivery" : "Digital service delivery"
            },"branch" : "bc-archive-content-3",
      "filename" :"2022-10-13-national-disability-employment-awareness-month-ndeam.md",
      
      "filepath" :"news/2022/10/2022-10-13-national-disability-employment-awareness-month-ndeam.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/10/2022-10-13-national-disability-employment-awareness-month-ndeam.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/10/2022-10-13-national-disability-employment-awareness-month-ndeam.md","source" : "dol","source_url" : "https://www.dol.gov/agencies/odep/initiatives/ndeam","weight" : "1","slug" : "national-disability-employment-awareness-month-ndeam","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/10/04/national-disability-employment-awareness-month-ndeam/"
    },{"kicker" : "Policy","title" :"Measuring and Justifying the Government Experience","deck" : "<strong>Measuring and Justifying the Government Experience</strong>—Private sector organizations use revenue as the primary measurement to justify improving experiences. Many government services don’t have revenue as a lever, so how can we justify work to improve experience? The Office of Natural Resources Revenue (ONRR) leveraged a few metrics on their team that fall into three categories: laws and regulations, improving the experience for users, and saving time for employees.","summary" : "Private sector organizations use revenue as the primary measurement to justify improving experiences. Many government services don’t have revenue as a lever, so how can we justify work to improve experience? The Office of Natural Resources Revenue (ONRR) leveraged a few metrics on their team that fall into three categories: laws and regulations, improving the experience for users, and saving time for employees.","date" : "2022-08-19T15:21:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "accessibility" : "Accessibility",
            "analytics" : "Analytics",
            "customer-experience" : "Customer experience",
            "design" : "Design",
            "digital-service-delivery" : "Digital service delivery",
            "governance" : "Governance",
            "open-data" : "Open data",
            "open-government" : "Open government",
            "public-policy" : "Public policy",
            "research" : "Research"
            },"branch" : "bc-archive-content-3",
      "filename" :"2022-08-25-measuring-and-justifying-the-government-experience.md",
      
      "filepath" :"news/2022/08/2022-08-25-measuring-and-justifying-the-government-experience.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/08/2022-08-25-measuring-and-justifying-the-government-experience.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/08/2022-08-25-measuring-and-justifying-the-government-experience.md","source" : "doi-revenuedata","source_url" : "https://blog-nrrd.doi.gov/metrics/","weight" : "1","slug" : "measuring-and-justifying-the-government-experience","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/08/19/measuring-and-justifying-the-government-experience/"
    },{"kicker" : "","title" :"Webinar Recap: How to Build Your Digital Dream Team","deck" : "","summary" : "Highlights from the Web Managers Community of Practice panel that shared how to get the right team in place to create a trusted, seamless online experience for all your customers.","date" : "2022-08-01T13:55:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"gabby-fratanduono-king" : "Gabby Fratanduono-King"},"topics" : {
        
            "digital-service-delivery" : "Digital service delivery",
            "governance" : "Governance",
            "product-and-project-management" : "Product and project management",
            "professional-development" : "Professional development"
            },"primary_image" : { "uid" : "ajijchan-istock-getty-images-1357830750", "alt" :
  "Geometric illustration of multi coloured human figures.", "width" :
  "1200", "height" :
  "630", "credit" :
  "", "caption" :
  "Ajijchan, iStock, Getty Images", "format" :
  "png" },"branch" : "bc-archive-content-3",
      "filename" :"2022-08-01-webinar-recap-how-to-build-your-digital-dream-team.md",
      
      "filepath" :"news/2022/08/2022-08-01-webinar-recap-how-to-build-your-digital-dream-team.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/08/2022-08-01-webinar-recap-how-to-build-your-digital-dream-team.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/08/2022-08-01-webinar-recap-how-to-build-your-digital-dream-team.md","weight" : "1","slug" : "webinar-recap-how-to-build-your-digital-dream-team","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/08/01/webinar-recap-how-to-build-your-digital-dream-team/"
    },{"kicker" : "General Services Administration","title" :"Help Us Improve Digital Forms","deck" : "<strong>Help Us Improve Digital Forms</strong>—People in the U.S. spend over 10 billion hours each year completing government forms. The Office of Evaluation Sciences is working to reduce this burden and make digital forms easier and more accessible. You can help by filling out a short typical form. It will take less than five minutes!","summary" : "","date" : "2022-07-14T12:32:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "digital-service-delivery" : "Digital service delivery",
            "open-source" : "Open source"
            },"branch" : "bc-archive-content-3",
      "filename" :"2022-07-14-help-us-improve-digital-forms.md",
      
      "filepath" :"news/2022/07/2022-07-14-help-us-improve-digital-forms.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/07/2022-07-14-help-us-improve-digital-forms.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/07/2022-07-14-help-us-improve-digital-forms.md","source" : "gsa","source_url" : "https://oes.gsa.gov/forms-project/","weight" : "1","slug" : "help-us-improve-digital-forms","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/07/14/help-us-improve-digital-forms/"
    },{"title" :"From Fellowship To Full-time: How a CFPB Software Engineer Helped Protect Consumers and Built a Career in Civic Tech","summary" : "Anselm Bradford, a front-end engineer at the Consumer Financial Protection Bureau (CFPB), is using his tech skills to protect American consumers.","date" : "2022-03-07T11:15:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"chris-kuang" : "Chris Kuang"},"topics" : {
        
            "accessibility" : "Accessibility",
            "customer-experience" : "Customer experience",
            "design" : "Design",
            "digital-service-delivery" : "Digital service delivery",
            "professional-development" : "Professional development",
            "software-engineering" : "Software engineering",
            "user-experience" : "User experience"
            },"primary_image" : { "uid" : "usdc-cfpb-civic-tech-title-card", "alt" :
  "A title card with a headshot of Anselm Bradford, who is wearing wire glasses and a dark collared shirt. In light blue text to the left of his photo, reads, Fellowship To Full-time: How a CFPB Software Engineer Helped Protect Consumers and Built a Career in Civic Tech. In the top right corner of the banner is the U.S. Digital Corps logo in white. The background colors are four different shades of blue.", "width" :
  "1200", "height" :
  "628", "credit" :
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  "", "format" :
  "png" },"branch" : "bc-archive-content-3",
      "filename" :"2022-03-07-from-fellowship-to-full-time-how-a-cfpb-software-engineer-helped-protect-consumers-and-built-a-career-in-civic-tech.md",
      
      "filepath" :"news/2022/03/2022-03-07-from-fellowship-to-full-time-how-a-cfpb-software-engineer-helped-protect-consumers-and-built-a-career-in-civic-tech.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/03/2022-03-07-from-fellowship-to-full-time-how-a-cfpb-software-engineer-helped-protect-consumers-and-built-a-career-in-civic-tech.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/03/2022-03-07-from-fellowship-to-full-time-how-a-cfpb-software-engineer-helped-protect-consumers-and-built-a-career-in-civic-tech.md","weight" : "1","slug" : "from-fellowship-to-full-time-how-a-cfpb-software-engineer-helped-protect-consumers-and-built-a-career-in-civic-tech","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/03/07/from-fellowship-to-full-time-how-a-cfpb-software-engineer-helped-protect-consumers-and-built-a-career-in-civic-tech/"
    },{"title" :"Search.gov 2021 Year In Review","deck" : "<strong>Search.gov 2021 Year In Review</strong>—This report explores the top needs of 2021, expressed in the public&rsquo;s own words. In addition to topics common every year, this year for the first time we explored the topic of infrastructure, and took a look at public searching behaviors. For each of the 18 topics, this report provides the top 25 searches in that topic, trend data since 2019, and the top websites serving the public in that area.","summary" : "Search.gov 2021 Year In Review","date" : "2022-02-22T13:34:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dmccleskey" : "Dawn Pointer McCleskey"},"topics" : {
        
            "digital-service-delivery" : "Digital service delivery"
            },"branch" : "bc-archive-content-3",
      "filename" :"2022-02-22-search-gov-2021-year-in-review.md",
      
      "filepath" :"news/2022/02/2022-02-22-search-gov-2021-year-in-review.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/02/2022-02-22-search-gov-2021-year-in-review.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/02/2022-02-22-search-gov-2021-year-in-review.md","source" : "searchgov","source_url" : "https://search.gov/about/updates/year-in-review/2021-year-in-review.html","weight" : "1","slug" : "search-gov-2021-year-in-review","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/02/22/search-gov-2021-year-in-review/"
    },{"kicker" : "This Week's IDEA","title" :"Measure Performance to Make Continuous Improvements","deck" : "Listening to customers is the best way to improve websites and digital services.","summary" : "This week, we’re exploring what it means to measure performance, and we’re taking a look at how listening to customers is the best way to continuously improve websites and digital services.","date" : "2020-08-04T12:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"rflagg" : "Rachel Flagg","ammie-farraj-feijoo" : "Ammie Farraj Feijoo"},"topics" : {
        
            "analytics" : "Analytics",
            "customer-experience" : "Customer experience",
            "digital-service-delivery" : "Digital service delivery"
            },"primary_image" : { "uid" : "this-weeks-idea-card-wk3", "alt" :
  "the words, &#34;This Week&#39;s IDEA&#34; with a line drawing of a lightbulb in white, on dark blue background", "width" :
  "1073", "height" :
  "600", "credit" :
  "", "caption" :
  "", "format" :
  "png" },"branch" : "bc-archive-content-3",
      "filename" :"2020-08-04-measure-performance-to-make-continuous-improvements.md",
      
      "filepath" :"news/2020/08/2020-08-04-measure-performance-to-make-continuous-improvements.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2020/08/2020-08-04-measure-performance-to-make-continuous-improvements.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2020/08/2020-08-04-measure-performance-to-make-continuous-improvements.md","weight" : "1","slug" : "measure-performance-to-make-continuous-improvements","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2020/08/04/measure-performance-to-make-continuous-improvements/"
    },{"kicker" : "Accessibility","title" :"How to Test Websites for Accessibility","deck" : "<strong>How to Test Websites for Accessibility</strong>—Use both manual and automated testing methods to create accessible websites.","summary" : "","date" : "2020-07-15T17:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"michael-horton" : "Michael Horton"},"topics" : {
        
            "accessibility" : "Accessibility",
            "digital-service-delivery" : "Digital service delivery"
            },"branch" : "bc-archive-content-3",
      "filename" :"2020-07-15-how-test-websites-for-accessibility.md",
      
      "filepath" :"news/2020/07/2020-07-15-how-test-websites-for-accessibility.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2020/07/2020-07-15-how-test-websites-for-accessibility.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2020/07/2020-07-15-how-test-websites-for-accessibility.md","source" : "digitalgov","source_url" : "https://digital.gov/resources/how-test-websites-for-accessibility/","weight" : "1","slug" : "how-test-websites-for-accessibility","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2020/07/15/how-test-websites-for-accessibility/"
    },{"title" :"How to Test Websites for Accessibility","deck" : "Use both manual and automated testing methods to create accessible websites.","summary" : "Use both manual and automated testing methods to create accessible websites.","date" : "2020-07-15T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"michael-horton" : "Michael Horton"},"topics" : {
        
            "accessibility" : "Accessibility",
            "digital-service-delivery" : "Digital service delivery"
            },"primary_image" : { "uid" : "gettyimages-1073019390", "alt" :
  "Accessibility icon set, accessibility concept", "width" :
  "4000", "height" :
  "2719", "credit" :
  "", "caption" :
  "Maanas / iStock / Getty Images Plus", "format" :
  "png" },"branch" : "bc-archive-content-3",
      "filename" :"how-test-websites-for-accessibility.md",
      
      "filepath" :"resources/how-test-websites-for-accessibility.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/how-test-websites-for-accessibility.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/how-test-websites-for-accessibility.md","weight" : "1","slug" : "how-test-websites-for-accessibility","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/how-test-websites-for-accessibility/"
    },{"title" :"DigitalGov Year in Review: Our Top Blogs, Resources, and Writers for 2016","summary" : "DigitalGov had a pretty great year in 2016, and that was largely due to a bevy of talented and dedicated writers from over 50 agencies and departments across all 3 branches of the federal government (Thank you!!!). Below, we’ll review some program highlights from the last year, including our top-viewed articles and resources, and tell you how you, too, can contribute to DigitalGov in 2017.","date" : "2017-02-03T11:25:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"toni-bonitto" : "Toni Bonitto"},"topics" : {
        
            "accessibility" : "Accessibility",
            "analytics" : "Analytics",
            "customer-experience" : "Customer experience",
            "digital-service-delivery" : "Digital service delivery",
            "emerging-tech" : "Emerging tech",
            "innovation" : "Innovation",
            "multilingual" : "Multilingual",
            "product-and-project-management" : "Product and project management"
            },"primary_image" : { "uid" : "top-10-cards-lights-elinedesignservices-istock-getty-images-470951074-full", "alt" :
  "Tan-colored cards pinned to a clotheline spell out Top 10 in red, with bokeh lights in the background.", "width" :
  "1200", "height" :
  "800", "credit" :
  "", "caption" :
  "elinedesignservices/iStock via Getty Images", "format" :
  "jpg" },"branch" : "bc-archive-content-3",
      "filename" :"2017-02-03-digitalgov-year-in-review-our-top-blogs-resources-and-writers-for-2016.md",
      
      "filepath" :"news/2017/02/2017-02-03-digitalgov-year-in-review-our-top-blogs-resources-and-writers-for-2016.md",
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    },{"title" :"An introduction to accessibility","deck" : "Understand how to approach accessibility for all","summary" : "An overview of how to design and deliver accessible digital products and services in the federal government","date" : "2023-10-27T15:06:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"rflagg" : "Rachel Flagg"},"topics" : {
        
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    },{"title" :"Chief Diversity Officers Executive Council","summary" : "Principal interagency forum to implement and sustain a national strategy for diversity, equity, inclusion, and accessibility across the federal government and position the federal government as a model for DEIA.","date" : "2023-05-08T11:10:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
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      "filepath" :"resources/chief-diversity-officers-executive-council.md",
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    },{"title" :"Executive Order 14091","summary" : "Further Advancing Racial Equity and Support for Underserved Communities Through the Federal Government","date" : "2023-02-16T10:31:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "digital-service-delivery" : "Digital service delivery"
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    },{"title" :"Government-Wide Strategic Plan to Advance Diversity, Equity, Inclusion, and Accessibility in the Federal Workforce","summary" : "Five foundational principles lay out key steps agencies can take to strengthen DEIA in their workforce policies, practices, and culture.","date" : "2021-11-23T16:35:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "digital-service-delivery" : "Digital service delivery"
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      "filepath" :"resources/government-wide-strategic-plan-to-advance-diversity-equity-inclusion-and-accessibility-in-the-federal-workforce.md",
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    },{"kicker" : "Communities of Practice","title" :"Join the Web Managers","deck" : "Share and learn with web and digital services practitioners.","summary" : "Create a better online experience for the public alongside government web content managers.","date" : "2013-11-21T02:31:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"toni-bonitto" : "Toni Bonitto","tori-garten" : "Tori Garten","beth-martin" : "Beth Martin","ruxi-giura" : "Ruxi Giura"},"topics" : {
        
            "accessibility" : "Accessibility",
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            "design" : "Design",
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      "filepath" :"resources/uswds-maturity-model.md",
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    },{"title" :"An introduction to digital governance","deck" : "Understand how and why to implement digital governance","summary" : "Learn why governance is essential to digital experience.","date" : "2023-10-16T17:05:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "digital-service-delivery" : "Digital service delivery",
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      "filepath" :"resources/an-introduction-to-digital-governance.md",
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    },{"title" :"U.S. Web Design System","summary" : "A toolkit of principles, guidance, and code that helps agency digital teams build accessible, mobile-friendly government websites for the American public.","date" : "0001-01-01T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams"},"topics" : {
        
            "accessibility" : "Accessibility",
            "design" : "Design",
            "digital-service-delivery" : "Digital service delivery",
            "mobile" : "Mobile",
            "open-source" : "Open source",
            "product-and-project-management" : "Product and project management",
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            "user-experience" : "User experience"
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      "filepath" :"services/service_uswds.md",
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    },{"title" :"An introduction to federal website standards","deck" : "Understand how and why to use the federal website standards","summary" : "The federal website standards help agencies provide high-quality, consistent digital experiences for everyone.","date" : "2024-11-26T10:12:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"michelle-rago" : "Michelle Rago"},"topics" : {
        
            "content-strategy" : "Content strategy",
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            "governance" : "Governance",
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            },"primary_image" : { "uid" : "hands-puzzle-pieces-girafchik123-istock-getty-images-2091035051", "alt" :
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    },{"title" :"Understanding the Digital Analytics Program","deck" : "A free analytics tool for measuring digital services in the federal government","summary" : "The Digital Analytics Program (DAP) offers advanced, easy web analytics for federal agencies.","date" : "2019-07-31T09:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "analytics" : "Analytics",
            "digital-service-delivery" : "Digital service delivery",
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      "filename" :"_index.md",
      
      "filepath" :"guides/dap/_index.md",
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    },{"title" :"Requirements for delivering a digital-first public experience","deck" : "Understand the policy framework: 21st Century Integrated Digital Experience Act and OMB Memo M-23-22","summary" : "Learn how to implement 21st Century IDEA to design and deliver better websites and digital services.","date" : "2019-11-01T15:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ammie-farraj-feijoo" : "Ammie Farraj Feijoo"},"topics" : {
        
            "accessibility" : "Accessibility",
            "analytics" : "Analytics",
            "content-strategy" : "Content strategy",
            "digital-service-delivery" : "Digital service delivery",
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            },"primary_image" : { "uid" : "office-team-ideas-scyther5", "alt" :
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      "filepath" :"resources/21st-century-integrated-digital-experience-act.md",
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    },{"title" :"How our developers and accessibility specialists work together","deck" : "Planning for accessibility is critical to creating more inclusive digital experiences. Discover how developers and accessibility specialists from USA.gov collaborate early in the development process to ensure that their government websites are accessible for everyone. By following established accessibility standards, such as the Web Content Accessibility Guidelines (WCAG) and Section 508 of the Rehabilitation Act, USA.gov proactively reduces the need for later fixes.","summary" : "Planning for accessibility is critical to creating more inclusive digital experiences. Discover how developers and accessibility specialists from USA.gov collaborate early in the development process to ensure that their government websites are accessible for everyone. By following established accessibility standards, such as the Web Content Accessibility Guidelines (WCAG) and Section 508 of the Rehabilitation Act, USA.gov proactively reduces the need for later fixes.","date" : "2024-09-17T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "accessibility" : "Accessibility",
            "best-practices" : "Best practices",
            "digital-service-delivery" : "Digital service delivery"
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      "filepath" :"news/2024/10/2024-10-01-how-our-developers-and-accessibility-specialists-work-together.md",
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    },{"kicker" : "Annual Gathering","title" :"Spring 2024 Community Summit","deck" : "Delivering a digital-first public experience","summary" : "Digital service experts across the federal government will share case studies and best practices on delivering a digital-first public experience.","date" : "2024-03-13T10:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "accessibility" : "Accessibility",
            "acquisition" : "Acquisition",
            "analytics" : "Analytics",
            "best-practices" : "Best practices",
            "communication" : "Communication",
            "content-strategy" : "Content strategy",
            "customer-experience" : "Customer experience",
            "design" : "Design",
            "digital-service-delivery" : "Digital service delivery",
            "human-centered-design" : "Human-centered design",
            "multilingual" : "Multilingual",
            "plain-language" : "Plain language",
            "product-and-project-management" : "Product and project management",
            "research" : "Research",
            "search-engine-optimization" : "Search engine optimization",
            "social-media" : "Social media",
            "trust" : "Trust",
            "usability" : "Usability",
            "user-experience" : "User experience"
            },"primary_image" : { "uid" : "spring-2024-community-title-card", "alt" :
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      "filepath" :"events/2024/03/2024-02-27-spring-2024-community-summit.md",
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    },{"title" :"How to Build Your Digital Dream Team","summary" : "Learn how to get the right team in place to help you create a trusted, seamless online experience for all your customers.","date" : "2022-05-17T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ruxi-giura" : "Ruxi Giura","tori-garten" : "Tori Garten","laura-larrimore" : "Laura Larrimore","victoria-mcfadden" : "Victoria McFadden"},"topics" : {
        
            "customer-experience" : "Customer experience",
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      "filepath" :"events/2022/05/2022-05-04-how-to-build-your-digital-dream-team.md",
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            "design" : "Design",
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    },{"kicker" : "USWDS","title" :"USWDS Monthly Call - June 2021","summary" : "In this month’s session, we’ll unpack the new pagination component—what design problem it solves, how it came to be, what the U.S. Web Design System team did to build it, and what you and your teams can do with it.","date" : "2021-06-17T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams","sofya-savkina" : "Sofya Savkina","james-mejia" : "James Mejia","katie-kline" : "Katie Kline"},"topics" : {
        
            "design" : "Design",
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            "accessibility" : "Accessibility",
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    },{"kicker" : "USWDS","title" :"USWDS Monthly Call - April 2021","summary" : "Join the U.S. Web Design System team as they answer the crucial question, “Why use the design system?”","date" : "2021-04-15T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams","ammie-farraj-feijoo" : "Ammie Farraj Feijoo"},"topics" : {
        
            "design" : "Design",
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    },{"kicker" : "USWDS","title" :"USWDS Monthly Call - March 2021","summary" : "Join the U.S. Web Design System team as we look at what’s in USWDS 2.11.0, our latest release.","date" : "2021-03-18T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams","james-mejia" : "James Mejia"},"topics" : {
        
            "design" : "Design",
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      "filepath" :"events/2021/03/2021-03-04-uswds-monthly-call-march-2021.md",
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    },{"title" :"How Chatbots Can Improve Customer Experience","deck" : "Chatbots are a must-have in our customer experience strategy.","summary" : "Come see how various agencies have successfully deployed chatbots/AI to interact with the public and foster collaboration between teams!","date" : "2021-02-23T14:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ammie-farraj-feijoo" : "Ammie Farraj Feijoo","janis-e-burl" : "Janis E. Burl","abraham-marinez" : "Abraham Marinez","marietta-jelks" : "Marietta Jelks","" : ""},"topics" : {
        
            "artificial-intelligence" : "Artificial intelligence",
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    },{"kicker" : "USWDS","title" :"USWDS Monthly Call - February 2021","summary" : "Learn what&rsquo;s next for the U.S. Web Design System and our 2021 Roadmap—what we&rsquo;re planning to do this year, and why we&rsquo;re planning to do it.","date" : "2021-02-18T14:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams"},"topics" : {
        
            "design" : "Design",
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            "customer-experience" : "Customer experience",
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            "design" : "Design",
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    },{"kicker" : "USWDS","title" :"USWDS Monthly Call - October 2020","deck" : "Deceptive design patterns—also known as &ldquo;Dark Patterns”","summary" : "In this talk, we will uncover some of these tricks, and show what we all can do to assure that deceptive design patterns stay out of the sites we build.","date" : "2020-10-15T14:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams","ron-bronson" : "Ron Bronson"},"topics" : {
        
            "content-strategy" : "Content strategy",
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      "filepath" :"events/2020/09/2020-09-17-uswds-monthly-call-september-2020.md",
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            "design" : "Design",
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      "filename" :"2020-08-20-uswds-monthly-call-august-2020.md",
      
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    },{"title" :"Best Practices for Writing for the Accessible Web","deck" : "","summary" : "Tips for making online information accessible for those with auditory and visual needs.","date" : "2020-07-02T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ryan-johnson" : "Ryan Johnson"},"topics" : {
        
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    },{"kicker" : "This Week's IDEA","title" :"Build Sites to Address the Entire User Journey","deck" : "Making Remote Work Work for Journey Mapping","summary" : "This week, we’re exploring what it means to understand the user experience, and we’re taking a look at ways to use journey mapping to find opportunities for improving products and services.","date" : "2020-06-16T15:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ben-peterson" : "Ben Peterson","julie-strothman" : "Julie Strothman","mark-trammell" : "Mark Trammell","matt-dobson" : "Matt Dobson"},"topics" : {
        
            "customer-experience" : "Customer experience",
            "design" : "Design",
            "digital-service-delivery" : "Digital service delivery",
            "user-experience" : "User experience"
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      "filepath" :"news/2020/06/2020-06-16-build-sites-to-address-the-entire-user-journey.md",
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    },{"kicker" : "This Week’s IDEA","title" :"Who's on Your Digital Dream Team?","deck" : "Getting the right skills, talent, leadership, and support in place to build winning digital tools and services","summary" : "This week, we’re exploring what it means to establish effective governance, and looking at ways to clarify and fill the roles of all the players on your team.","date" : "2020-05-27T23:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ammie-farraj-feijoo" : "Ammie Farraj Feijoo","rflagg" : "Rachel Flagg"},"topics" : {
        
            "digital-service-delivery" : "Digital service delivery",
            "governance" : "Governance",
            "professional-development" : "Professional development"
            },"primary_image" : { "uid" : "this-weeks-idea-card-wk6", "alt" :
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      "filepath" :"news/2020/05/2020-05-27-whos-on-your-digital-dream-team.md",
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    },{"kicker" : "This Week's IDEA","title" :"Promote Continuity to Better Support Customer Journeys","deck" : "Using service design to focus on &quot;how it works&quot;","summary" : "This week, we’re exploring what it means to promote continuity, and we’re taking a look at ways to use service design to deliver a great experience.","date" : "2020-05-12T17:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ammie-farraj-feijoo" : "Ammie Farraj Feijoo","dan-williams" : "Dan Williams"},"topics" : {
        
            "content-strategy" : "Content strategy",
            "customer-experience" : "Customer experience",
            "digital-service-delivery" : "Digital service delivery",
            "user-experience" : "User experience"
            },"primary_image" : { "uid" : "twidea-9-breakout-group-brainstorm", "alt" :
  "Photo of a people working together in a conference room at GSA. All are seated at tables while one person takes notes at a whiteboard.", "width" :
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  "A breakout group brainstorms what it means to deliver an experience that solves a problem at the board.", "format" :
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      "filename" :"2020-05-12-promote-continuity-better-support-customer-journeys.md",
      
      "filepath" :"news/2020/05/2020-05-12-promote-continuity-better-support-customer-journeys.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2020/05/2020-05-12-promote-continuity-better-support-customer-journeys.md",
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    },{"kicker" : "This Week's IDEA","title" :"Listen to Customers by Asking the Right Questions","deck" : "Four Questions to Help Discover What Customers Want and Need","summary" : "This week, we’re exploring what it means to listen, and we’re taking a look at ways to use feedback to drive continuous improvement.","date" : "2020-04-20T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ammie-farraj-feijoo" : "Ammie Farraj Feijoo","rhett-skelton" : "Rhett Skelton"},"topics" : {
        
            "analytics" : "Analytics",
            "content-strategy" : "Content strategy",
            "digital-service-delivery" : "Digital service delivery"
            },"primary_image" : { "uid" : "this-weeks-idea-card-wk2", "alt" :
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      "filename" :"2020-04-20-listen-customers-by-asking-right-questions.md",
      
      "filepath" :"news/2020/04/2020-04-20-listen-customers-by-asking-right-questions.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2020/04/2020-04-20-listen-customers-by-asking-right-questions.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2020/04/2020-04-20-listen-customers-by-asking-right-questions.md","slug" : "listen-customers-by-asking-right-questions","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2020/04/20/listen-customers-by-asking-right-questions/"
    },{"title" :"USWDS Monthly Call - Easing into the Design System","deck" : "Join U.S. Web Design System Product Lead, Dan Williams, as we talk about the design system and answer your questions.","summary" : "Join U.S. Web Design System Product Lead, Dan Williams, as we talk about the design system and answer your questions.","date" : "2020-04-16T14:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams"},"topics" : {
        
            "design" : "Design",
            "digital-service-delivery" : "Digital service delivery",
            "human-centered-design" : "Human-centered design"
            },"primary_image" : { "uid" : "uswds-2-illio-feature-image", "alt" :
  "A colorful collection of screens and interface components", "width" :
  "1548", "height" :
  "906", "credit" :
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      "filename" :"2020-04-16-uswds-monthly-call-april-2020.md",
      
      "filepath" :"events/2020/04/2020-04-16-uswds-monthly-call-april-2020.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/04/2020-04-16-uswds-monthly-call-april-2020.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/04/2020-04-16-uswds-monthly-call-april-2020.md","slug" : "uswds-monthly-call-april-2020","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/04/16/uswds-monthly-call-april-2020/"
    },{"kicker" : "This Week's IDEA","title" :"Spring Cleaning Tips for Web Content","deck" : "Three tips to tidy up the content on federal websites","summary" : "This week, we’re providing a few tips for tidying up redundant, outdated, and trivial content.","date" : "2020-04-07T09:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ammie-farraj-feijoo" : "Ammie Farraj Feijoo"},"topics" : {
        
            "accessibility" : "Accessibility",
            "analytics" : "Analytics",
            "content-strategy" : "Content strategy",
            "digital-service-delivery" : "Digital service delivery",
            "plain-language" : "Plain language",
            "search-engine-optimization" : "Search engine optimization"
            },"primary_image" : { "uid" : "this-weeks-idea-card-wk3", "alt" :
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      "filename" :"2020-04-07-spring-cleaning-tips-for-web-content.md",
      
      "filepath" :"news/2020/04/2020-04-07-spring-cleaning-tips-for-web-content.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2020/04/2020-04-07-spring-cleaning-tips-for-web-content.md",
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    },{"title" :"USWDS Monthly Call - Color Tokens Update","deck" : "Watch U.S. Web Design System Product Lead, Dan Williams, as he talks and answers questions about the design system.","summary" : "Watch U.S. Web Design System Product Lead, Dan Williams, as he talks about the design system and answers participant questions.","date" : "2020-03-19T16:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams"},"topics" : {
        
            "design" : "Design",
            "digital-service-delivery" : "Digital service delivery",
            "human-centered-design" : "Human-centered design"
            },"primary_image" : { "uid" : "uswds-2-illio-feature-image", "alt" :
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      "filename" :"2020-03-19-uswds-monthly-call-march-2020.md",
      
      "filepath" :"events/2020/03/2020-03-19-uswds-monthly-call-march-2020.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/03/2020-03-19-uswds-monthly-call-march-2020.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/03/2020-03-19-uswds-monthly-call-march-2020.md","slug" : "uswds-monthly-call-march-2020","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/03/19/uswds-monthly-call-march-2020/"
    },{"kicker" : "21st Century IDEA","title" :"Updates on 21st Century IDEA: Key Insights \u0026 Lessons Learned","deck" : "","summary" : "We spoke to Ammie Farraj Feijoo, GSA’s 21st Century IDEA implementation lead, to get the rundown on what’s been accomplished and what’s on deck for 2020.","date" : "2020-03-17T12:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"stephanie-santana" : "Stephanie Santana"},"topics" : {
        
            "analytics" : "Analytics",
            "design" : "Design",
            "digital-service-delivery" : "Digital service delivery",
            "user-experience" : "User experience"
            },"primary_image" : { "uid" : "this-weeks-idea-card", "alt" :
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      "filename" :"2020-03-17-updates-on-21st-century-idea-key.md",
      
      "filepath" :"news/2020/03/2020-03-17-updates-on-21st-century-idea-key.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2020/03/2020-03-17-updates-on-21st-century-idea-key.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2020/03/2020-03-17-updates-on-21st-century-idea-key.md","slug" : "updates-on-21st-century-idea-key","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2020/03/17/updates-on-21st-century-idea-key/"
    },{"title" :"Making a Mobile-Friendly Website Using the ADAPT Model","deck" : "Learn how to improve the user experience of your website by following the ADAPT Model to enhance the performance of your content on cellular networks or mobile devices.","summary" : "","date" : "2020-02-25T15:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"david-fern" : "David Fern"},"topics" : {
        
            "content-strategy" : "Content strategy",
            "customer-experience" : "Customer experience",
            "design" : "Design",
            "digital-service-delivery" : "Digital service delivery",
            "mobile" : "Mobile",
            "user-experience" : "User experience"
            },"primary_image" : { "uid" : "mobilegov-event", "alt" :
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  "", "height" :
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      "filename" :"2020-02-25-making-a-mobilefriendly-website-using-adapt.md",
      
      "filepath" :"events/2020/02/2020-02-25-making-a-mobilefriendly-website-using-adapt.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/02/2020-02-25-making-a-mobilefriendly-website-using-adapt.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/02/2020-02-25-making-a-mobilefriendly-website-using-adapt.md","slug" : "making-a-mobilefriendly-website-using-adapt","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/02/25/making-a-mobilefriendly-website-using-adapt/"
    },{"title" :"USWDS Monthly Call: Website Standards Panel Discussion","deck" : "Join U.S. Web Design System Product Lead, Dan Williams, as we talk about the design system and answer your questions.","summary" : "Join U.S. Web Design System Product Lead, Dan Williams, as we discuss the USWDS and answer your questions.","date" : "2020-02-20T14:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams"},"topics" : {
        
            "digital-service-delivery" : "Digital service delivery",
            "human-centered-design" : "Human-centered design"
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      "filename" :"2020-02-20-uswds-monthly-call.md",
      
      "filepath" :"events/2020/02/2020-02-20-uswds-monthly-call.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/02/2020-02-20-uswds-monthly-call.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/02/2020-02-20-uswds-monthly-call.md","slug" : "uswds-monthly-call","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/02/20/uswds-monthly-call/"
    },{"kicker" : "This Week's IDEA","title" :"Adopting the USWDS, One Step at a Time","deck" : "The U.S. Web Design System is key to new website standards","summary" : "The U.S. Web Design System is key to new website standards","date" : "2020-01-30T19:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams","jeremyzilar" : "Jeremy Zilar","ammie-farraj-feijoo" : "Ammie Farraj Feijoo"},"topics" : {
        
            "design" : "Design",
            "digital-service-delivery" : "Digital service delivery",
            "product-and-project-management" : "Product and project management",
            "software-engineering" : "Software engineering"
            },"primary_image" : { "uid" : "this-weeks-idea-card-wk6", "alt" :
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      "filename" :"2020-01-30-adopting-uswds-one-step-at-time.md",
      
      "filepath" :"news/2020/01/2020-01-30-adopting-uswds-one-step-at-time.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2020/01/2020-01-30-adopting-uswds-one-step-at-time.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2020/01/2020-01-30-adopting-uswds-one-step-at-time.md","aliases" : {"0" : "/2020/01/29/adopting-uswds-one-step-at-time/"},"slug" : "adopting-uswds-one-step-at-time","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2020/01/30/adopting-uswds-one-step-at-time/"
    },{"title" :"The website standards","deck" : "The Design System incorporates federal standards to improve federal websites and digital services.","summary" : "As defined in 21st Century IDEA, the Design System incorporates federal standards to improve federal websites and digital services.","date" : "2020-01-23T20:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams","ammie-farraj-feijoo" : "Ammie Farraj Feijoo","jparcell" : "Jacob Parcell","jeremyzilar" : "Jeremy Zilar"},"topics" : {
        
            "digital-service-delivery" : "Digital service delivery",
            "public-policy" : "Public policy"
            },"branch" : "bc-archive-content-3",
      "filename" :"website-standards.md",
      
      "filepath" :"resources/website-standards.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/website-standards.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/website-standards.md","source" : "uswds","source_url" : "https://designsystem.digital.gov/website-standards/","slug" : "website-standards","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/website-standards/"
    },{"title" :"Website standards","deck" : "GSA officially released the ‘website standards’ referenced in Section 3(e) of 21st Century IDEA. <strong>The U.S. Web Design System (USWDS) is key to new website standards.</strong>","summary" : "GSA officially released the ‘website standards’ referenced in Section 3(e) of 21st Century IDEA. <strong>The U.S. Web Design System (USWDS) is key to new website standards.</strong>","date" : "2020-01-23T19:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams","ammie-farraj-feijoo" : "Ammie Farraj Feijoo","jparcell" : "Jacob Parcell","jeremyzilar" : "Jeremy Zilar"},"topics" : {
        
            "digital-service-delivery" : "Digital service delivery",
            "public-policy" : "Public policy"
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      "filename" :"2020-01-23-website-standards.md",
      
      "filepath" :"news/2020/01/2020-01-23-website-standards.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2020/01/2020-01-23-website-standards.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2020/01/2020-01-23-website-standards.md","source" : "gsa","source_url" : "https://www.gsa.gov/blog/2020/01/22/gsa-publishes-standards-for-building-federal-websites-and-digital-services","slug" : "website-standards","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2020/01/23/website-standards/"
    },{"title" :"USWDS Monthly Call: Using the USWDS Maturity Model","deck" : "","summary" : "Join U.S. Web Design System Product Lead, Dan Williams, as we discuss the USWDS maturity model and answer your questions.","date" : "2020-01-16T14:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams"},"topics" : {
        
            "design" : "Design",
            "digital-service-delivery" : "Digital service delivery",
            "software-engineering" : "Software engineering"
            },"primary_image" : { "uid" : "uswds-2-illio-feature-image", "alt" :
  "A colorful collection of screens and interface components", "width" :
  "1548", "height" :
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      "filename" :"2020-01-16-uswds-january-monthly-call.md",
      
      "filepath" :"events/2020/01/2020-01-16-uswds-january-monthly-call.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/01/2020-01-16-uswds-january-monthly-call.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/01/2020-01-16-uswds-january-monthly-call.md","slug" : "uswds-january-monthly-call","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/01/16/uswds-january-monthly-call/"
    },{"title" :"U.S. Web Design System: December Monthly Call","deck" : "","summary" : "Join U.S. Web Design System Product Lead, Dan Williams, as we discuss the USWDS and answer your questions.","date" : "2019-12-19T14:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams"},"topics" : {
        
            "design" : "Design",
            "digital-service-delivery" : "Digital service delivery"
            },"primary_image" : { "uid" : "uswds-2-illio-feature-image", "alt" :
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  "906", "credit" :
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  "", "format" :
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      "filename" :"2019-12-19-uswds-december-monthly-call.md",
      
      "filepath" :"events/2019/12/2019-12-19-uswds-december-monthly-call.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2019/12/2019-12-19-uswds-december-monthly-call.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2019/12/2019-12-19-uswds-december-monthly-call.md","slug" : "uswds-december-monthly-call","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2019/12/19/uswds-december-monthly-call/"
    },{"kicker" : "USWDS","title" :"USWDS Maturity Model","deck" : "<strong>The U.S. Web Design System released a maturity model</strong> to help you adopt the design system incrementally as you design and build better digital experiences for the American public","summary" : "<strong>The U.S. Web Design System released a maturity model</strong> to help you adopt the design system incrementally as you design and build better digital experiences for the American public","date" : "2019-12-19T11:05:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams","ammie-farraj-feijoo" : "Ammie Farraj Feijoo"},"topics" : {
        
            "digital-service-delivery" : "Digital service delivery"
            },"branch" : "bc-archive-content-3",
      "filename" :"2019-12-19-uswds-maturity-model.md",
      
      "filepath" :"news/2019/12/2019-12-19-uswds-maturity-model.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2019/12/2019-12-19-uswds-maturity-model.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2019/12/2019-12-19-uswds-maturity-model.md","source" : "uswds","source_url" : "https://designsystem.digital.gov/maturity-model/","slug" : "uswds-maturity-model","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2019/12/19/uswds-maturity-model/"
    },{"kicker" : "","title" :"Welcome to the NEW Digital.gov","deck" : "It&rsquo;s now easier to find the tools and resources you need to make digital services better, and see examples of problems being solved across government.","summary" : "We&rsquo;ve been working on a new version of Digital.gov, and we’re ready to make it available to you.","date" : "2019-12-19T11:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar"},"topics" : {
        
            "design" : "Design",
            "digital-service-delivery" : "Digital service delivery"
            },"featured_image" : { "uid" :
  "digitalgov-new-2019", "alt" :
  "" },"branch" : "bc-archive-content-3",
      "filename" :"2019-12-19-a-new-digitalgov.md",
      
      "filepath" :"news/2019/12/2019-12-19-a-new-digitalgov.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2019/12/2019-12-19-a-new-digitalgov.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2019/12/2019-12-19-a-new-digitalgov.md","slug" : "a-new-digitalgov","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2019/12/19/a-new-digitalgov/"
    },{"kicker" : "This Week's IDEA","title" :"An Introduction to Accessibility","summary" : "This week, we're taking at look at how to reframe our approach to encouraging others to build with accessibility.","date" : "2019-12-11T09:11:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar","toni-bonitto" : "Toni Bonitto"},"topics" : {
        
            "accessibility" : "Accessibility",
            "digital-service-delivery" : "Digital service delivery"
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      "filename" :"2019-12-11-an-introduction-accessibility.md",
      
      "filepath" :"news/2019/12/2019-12-11-an-introduction-accessibility.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2019/12/2019-12-11-an-introduction-accessibility.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2019/12/2019-12-11-an-introduction-accessibility.md","slug" : "an-introduction-accessibility","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2019/12/11/an-introduction-accessibility/"
    },{"title" :"U.S. Web Design System: November Monthly Call","deck" : "","summary" : "Join Dan Williams, U.S. Web Design System (USWDS) product lead, in our monthly call as he walks through the design system and answers your questions.","date" : "2019-11-21T14:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams"},"topics" : {
        
            "content-strategy" : "Content strategy",
            "digital-service-delivery" : "Digital service delivery",
            "mobile" : "Mobile"
            },"primary_image" : { "uid" : "uswds-11-november", "alt" :
  "The U.S. Web Design System logo centered on a dark background with the text, USWDS monthly call, November 2019 centered below.", "width" :
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      "filename" :"2019-11-21-us-web-design-system-november-monthly-call.md",
      
      "filepath" :"events/2019/11/2019-11-21-us-web-design-system-november-monthly-call.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2019/11/2019-11-21-us-web-design-system-november-monthly-call.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2019/11/2019-11-21-us-web-design-system-november-monthly-call.md","slug" : "us-web-design-system-november-monthly-call","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2019/11/21/us-web-design-system-november-monthly-call/"
    },{"kicker" : "This Week's IDEA","title" :"Building the Elements That Earn Trust","deck" : "Let’s talk about the elements that go into building trust with people who are using our services.","summary" : "This week, we’d like to talk about trust, and the elements that go into building trust with people who are using our services.","date" : "2019-11-18T08:34:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar","ammie-farraj-feijoo" : "Ammie Farraj Feijoo","dan-williams" : "Dan Williams"},"topics" : {
        
            "digital-service-delivery" : "Digital service delivery",
            "product-and-project-management" : "Product and project management",
            "trust" : "Trust"
            },"featured_image" : { "uid" :
  "this-weeks-idea-card-wk3", "alt" :
  "" },"branch" : "bc-archive-content-3",
      "filename" :"2019-11-18-building-elements-that-earn-trust.md",
      
      "filepath" :"news/2019/11/2019-11-18-building-elements-that-earn-trust.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2019/11/2019-11-18-building-elements-that-earn-trust.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2019/11/2019-11-18-building-elements-that-earn-trust.md","slug" : "building-elements-that-earn-trust","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2019/11/18/building-elements-that-earn-trust/"
    },{"kicker" : "This Week's IDEA","title" :"Meet Your Federal Web Council","deck" : "Your partners in making 21st Century IDEA happen","summary" : "When something important needs to be coordinated across the federal web space, the Federal Web Council is the vehicle for getting it done.","date" : "2019-11-12T13:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar","rflagg" : "Rachel Flagg"},"topics" : {
        
            "digital-service-delivery" : "Digital service delivery",
            "product-and-project-management" : "Product and project management"
            },"featured_image" : { "uid" :
  "this-weeks-idea-card-wk2", "alt" :
  "" },"branch" : "bc-archive-content-3",
      "filename" :"2019-11-12-meet-your-federal-web-council.md",
      
      "filepath" :"news/2019/11/2019-11-12-meet-your-federal-web-council.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2019/11/2019-11-12-meet-your-federal-web-council.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2019/11/2019-11-12-meet-your-federal-web-council.md","slug" : "meet-your-federal-web-council","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2019/11/12/meet-your-federal-web-council/"
    },{"kicker" : "This Week's IDEA","title" :"Let’s Talk 21st Century IDEA","summary" : "We are starting a new blog post series on 21st Century IDEA that’ll break down one essential topic and point to guidance to start running with it.","date" : "2019-11-04T10:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar","ammie-farraj-feijoo" : "Ammie Farraj Feijoo"},"topics" : {
        
            "digital-service-delivery" : "Digital service delivery",
            "product-and-project-management" : "Product and project management"
            },"featured_image" : { "uid" :
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      "filename" :"2019-11-04-lets-talk-21st-century-idea.md",
      
      "filepath" :"news/2019/11/2019-11-04-lets-talk-21st-century-idea.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2019/11/2019-11-04-lets-talk-21st-century-idea.md",
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    },{"kicker" : "USWDS","title" :"U.S. Web Design System: October Monthly Call","summary" : "Join Dan Williams, U.S. Web Design System (USWDS) product lead, in our monthly call as he walks through the design system and answers your questions.","date" : "2019-10-17T14:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams"},"topics" : {
        
            "design" : "Design",
            "digital-service-delivery" : "Digital service delivery"
            },"featured_image" : { "uid" :
  "uswds-10-october", "alt" :
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      "filename" :"2019-10-17-us-web-design-system-october-monthly-call.md",
      
      "filepath" :"events/2019/10/2019-10-17-us-web-design-system-october-monthly-call.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2019/10/2019-10-17-us-web-design-system-october-monthly-call.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2019/10/2019-10-17-us-web-design-system-october-monthly-call.md","slug" : "us-web-design-system-october-monthly-call","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2019/10/17/us-web-design-system-october-monthly-call/"
    },{"title" :"U\u0026#46;S\u0026#46; Web Design System\u0026#58; September Monthly Call","summary" : "This month, we’ll take a look at the development process for a USWDS component and demonstrate how we start with a problem and work to a solution that could be shared across other websites.","date" : "2019-09-19T14:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams","jeremyzilar" : "Jeremy Zilar"},"topics" : {
        
            "design" : "Design",
            "digital-service-delivery" : "Digital service delivery"
            },"featured_image" : { "uid" :
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      "filename" :"2019-09-19-us-web-design-system-september-monthly-call.md",
      
      "filepath" :"events/2019/09/2019-09-19-us-web-design-system-september-monthly-call.md",
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    },{"title" :"U\u0026#46;S\u0026#46; Web Design System\u0026#58; Aug Monthly Call","summary" : "Join Dan Williams, U.S. Web Design System (USWDS) product lead, as he walks through the design system and answers your questions. This month we’ll take a look at bootstrapping USWDS, including how to add USWDS to a project and start designing in minutes.","date" : "2019-08-15T14:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams"},"topics" : {
        
            "design" : "Design",
            "digital-service-delivery" : "Digital service delivery"
            },"featured_image" : { "uid" :
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      "filepath" :"events/2019/08/2019-08-15-us-web-design-system-aug-monthly-call.md",
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    },{"title" :"U\u0026#46;S\u0026#46; Web Design System\u0026#58; How to Migrate Your Site to USWDS 2","summary" : "In our July meeting, the USWDS team and special guests walk through migrating sites to USWDS 2 and take any questions you might have.","date" : "2019-07-18T14:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams"},"topics" : {
        
            "design" : "Design",
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      "filepath" :"events/2019/07/2019-07-18-us-web-design-system-july-monthly-call.md",
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            "design" : "Design",
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            },"featured_image" : { "uid" :
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    },{"title" :"","summary" : "The mission of the Justice Department is to uphold the rule of law, to keep our country safe, and to protect civil rights.","date" : "0001-01-01T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "digital-service-delivery" : "Digital service delivery"
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      "filename" :"source_doj.md",
      
      "filepath" :"sources/source_doj.md",
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    },{"title" :"","summary" : "A design system for the federal government.","date" : "0001-01-01T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "design" : "Design",
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