{ "version" : "https://jsonfeed.org/version/1", "content" : "topics", "type" : "list", "title" : "Design |Digital.gov", "description": "Design", "home_page_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/", "count" : "302","feed_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/topics/design/index.json", "section" : "topics", "items" : [{"title" :"California wildfires guidance for U.S. government websites and social media","deck" : "Addressing web and digital communications related to the California wildfires","summary" : "Addressing web and digital communications related to the California wildfires.","date" : "2025-01-10T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "communication" : "Communication", "content" : "Content", "content-strategy" : "Content strategy", "customer-service" : "Customer-Service", "design" : "Design", "multilingual" : "Multilingual", "social-media" : "Social media", "web-content-managers-forum" : "Web-Content-Managers-Forum" },"primary_image" : { "uid" : "california-wildfires-esf-15-guidance", "alt" : "Guidance for U.S. government websites and social media, addressing web and digital communications related to the California wildfires.​​", "width" : "1200", "height" : "628", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"california-wildfires-guidance-for-u-s-government-websites-and-social-media.md", "filepath" :"resources/california-wildfires-guidance-for-u-s-government-websites-and-social-media.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/california-wildfires-guidance-for-u-s-government-websites-and-social-media.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/california-wildfires-guidance-for-u-s-government-websites-and-social-media.md","weight" : "1","aliases" : {"0" : "/california-wildfires/"},"slug" : "california-wildfires-guidance-for-u-s-government-websites-and-social-media","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/california-wildfires-guidance-for-u-s-government-websites-and-social-media/" },{"title" :"An introduction to data visualization","deck" : "Understand how to tell a story using data and design","summary" : "Use data visualization to communicate insights, tell a story, and share actionable information.","date" : "2025-01-03T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katie-chan" : "Katie Chan"},"topics" : { "analytics" : "Analytics", "data-visualization" : "Data visualization", "design" : "Design", "multimedia" : "Multimedia" },"primary_image" : { "uid" : "charts-graphs-bestforbet-istock-getty-images-2154975217", "alt" : "Illustration of a laptop surrounded by charts, graphs, and a magnifying glass.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "BestforBet/iStock via Getty Images", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"an-introduction-to-data-visualization.md", "filepath" :"resources/an-introduction-to-data-visualization.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/an-introduction-to-data-visualization.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/an-introduction-to-data-visualization.md","weight" : "1","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/an-introduction-to-data-visualization/" },{"title" :"Reduce, remove, remediate: PDFs and government websites","deck" : "A discussion on fixing issues, reducing files, and slowing down production of PDFs for better access to information.","summary" : "In a recent governmentwide community discussion, we shared tips to remediate the use of PDFs on government websites, focusing on balancing needs, choosing formats, starting fixes, and ensuring documents are accessible for everyone.","date" : "2024-12-31T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"annette-super" : "Annette Super","dmccleskey" : "Dawn Pointer McCleskey"},"topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "design" : "Design", "user-experience" : "User experience" },"primary_image" : { "uid" : "documents-mykyta-dolmatov-istock-getty-images-1179640294", "alt" : "Illustration of a document on top of a file folder.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "Mykyta Dolmatov/iStock via Getty Images", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2024-12-31-reduce-remove-remediate-pdfs-and-government-websites.md", "filepath" :"news/2024/12/2024-12-31-reduce-remove-remediate-pdfs-and-government-websites.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/12/2024-12-31-reduce-remove-remediate-pdfs-and-government-websites.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/12/2024-12-31-reduce-remove-remediate-pdfs-and-government-websites.md","weight" : "1","slug" : "reduce-remove-remediate-pdfs-and-government-websites","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/12/31/reduce-remove-remediate-pdfs-and-government-websites/" },{"title" :"Driving Digital Transformation Across Government for Lasting Impact","deck" : "Digital promotes effective, usable federal services that enhance public trust in government. Over the past four years, the Office of the Federal Chief Information Officer (OFCIO) has laid the groundwork for a modern, secure, and user-friendly federal government. From advancing cybersecurity to forging global partnerships and streamlining IT investments, these efforts have improved how millions interact with government services.","summary" : "Digital promotes effective, usable federal services that enhance public trust in government. Over the past four years, the Office of the Federal Chief Information Officer (OFCIO) has laid the groundwork for a modern, secure, and user-friendly federal government. From advancing cybersecurity to forging global partnerships and streamlining IT investments, these efforts have improved how millions interact with government services.","date" : "2024-12-12T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "communication" : "Communication", "design" : "Design", "digital-service-delivery" : "Digital service delivery", "governance" : "Governance" },"branch" : "bc-archive-content-3", "filename" :"2024-12-13-driving-digital-transformation-across-government-for-lasting-impact.md", "filepath" :"news/2024/12/2024-12-13-driving-digital-transformation-across-government-for-lasting-impact.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/12/2024-12-13-driving-digital-transformation-across-government-for-lasting-impact.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/12/2024-12-13-driving-digital-transformation-across-government-for-lasting-impact.md","source" : "whitehouse","source_url" : "https://www.whitehouse.gov/omb/briefing-room/2024/12/12/driving-digital-transformation-across-government-for-lasting-impact/","weight" : "1","slug" : "driving-digital-transformation-across-government-for-lasting-impact","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/12/12/driving-digital-transformation-across-government-for-lasting-impact/" },{"title" :"Making the case for human-centered design: A Department of Justice case study","deck" : "Lessons learned from the launch of Access DOJ.","summary" : "The Access DOJ initiative shares nine lessons on making services more accessible, effective, and efficient.","date" : "2024-10-28T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"becky-slogeris" : "Becky Slogeris","kim-lopez" : "Kim Lopez"},"topics" : { "customer-experience" : "Customer experience", "design" : "Design", "human-centered-design" : "Human-centered design", "plain-language" : "Plain language", "user-experience" : "User experience" },"primary_image" : { "uid" : "justice-scales-svetlana-shamshurina-istock-getty-images-1226475738", "alt" : "Illustration of scales of justice sitting on top of law books, next to a gavel. One book reads 'Justice' on the spine.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "Svetlana Shamshurina/iStock via Getty Images", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2024-10-28-making-the-case-for-human-centered-design-a-department-of-justice-case-study.md", "filepath" :"news/2024/10/2024-10-28-making-the-case-for-human-centered-design-a-department-of-justice-case-study.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/10/2024-10-28-making-the-case-for-human-centered-design-a-department-of-justice-case-study.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/10/2024-10-28-making-the-case-for-human-centered-design-a-department-of-justice-case-study.md","weight" : "1","slug" : "making-the-case-for-human-centered-design-a-department-of-justice-case-study","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/10/28/making-the-case-for-human-centered-design-a-department-of-justice-case-study/" },{"title" :"Hurricane Helene guidance for U.S. government websites and social media","deck" : "Addressing web and digital communications related to Hurricane Helene","summary" : "Addressing web and digital communications related to Hurricane Helene","date" : "2024-09-26T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "communication" : "Communication", "content" : "Content", "content-strategy" : "Content strategy", "customer-service" : "Customer-Service", "design" : "Design", "multilingual" : "Multilingual", "social-media" : "Social media", "strategy" : "Strategy", "web-content-managers-forum" : "Web-Content-Managers-Forum" },"primary_image" : { "uid" : "card-hurricane-helene-guidance", "alt" : "Guidance for U.S. Government Websites and Social Media, addressing web and digital communications related to Hurricane Helene in white text on blue card.​​", "width" : "1200", "height" : "628", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"hurricane-helene-guidance-for-us-government.md", "filepath" :"resources/hurricane-helene-guidance-for-us-government.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/hurricane-helene-guidance-for-us-government.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/hurricane-helene-guidance-for-us-government.md","weight" : "1","aliases" : {"0" : "/hurricane-helene/"},"slug" : "hurricane-helene-guidance-for-us-government","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/hurricane-helene-guidance-for-us-government/" },{"title" :"Delivering a digital-first public experience: One agency's plan","deck" : "Learn how GSA is approaching the requirements in OMB memo M-23-22","summary" : "Learn how the U.S. General Services Administration is tackling the 100+ requirements of OMB memo M-23-22, Delivering a Digital-First Public Experience.","date" : "2024-09-23T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jessica-marine" : "Jessica Marine"},"topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "design" : "Design", "digital-service-delivery" : "Digital service delivery", "user-experience" : "User experience" },"primary_image" : { "uid" : "completed-checklist-tasks-bullseye-calendar-icon-paperfox-gettyimages-1468937260", "alt" : "Illustration of a clipboard with a checklist of completed items, surrounded by a bullseye, a pen, and a calendar.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "PaperFox/iStock via Getty Images", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2024-09-23-delivering-a-digital-first-public-experience-one-agencys-plan.md", "filepath" :"news/2024/09/2024-09-23-delivering-a-digital-first-public-experience-one-agencys-plan.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/09/2024-09-23-delivering-a-digital-first-public-experience-one-agencys-plan.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/09/2024-09-23-delivering-a-digital-first-public-experience-one-agencys-plan.md","weight" : "1","slug" : "delivering-a-digital-first-public-experience-one-agencys-plan","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/09/23/delivering-a-digital-first-public-experience-one-agencys-plan/" },{"title" :"A revised and expanded guide for de-risking government technology projects","deck" : "18F recently launched an updated version of the 2020 De-risking Government Technology Guide, offering a new section on vendor management, and combining the State Software Budgeting Handbook and Federal Field Guide into one unified resource. The guide offers practical methods for reducing risks in government tech projects, drawing from 18F’s experience and state employee input. This revision reflects the evolving needs of government agencies, providing key insights on custom software development, vendor collaboration, and performance-based contracting.","summary" : "18F recently launched an updated version of the 2020 De-risking Government Technology Guide, offering a new section on vendor management, and combining the State Software Budgeting Handbook and Federal Field Guide into one unified resource. The guide offers practical methods for reducing risks in government tech projects, drawing from 18F’s experience and state employee input. This revision reflects the evolving needs of government agencies, providing key insights on custom software development, vendor collaboration, and performance-based contracting.","date" : "2024-09-12T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "best-practices" : "Best practices", "design" : "Design", "digital-service-delivery" : "Digital service delivery", "human-centered-design" : "Human-centered design",},"branch" : "bc-archive-content-3", "filename" :"2024-09-13-a-revised-and-expanded-guide-for-de-risking-government-technology-projects.md", "filepath" :"news/2024/09/2024-09-13-a-revised-and-expanded-guide-for-de-risking-government-technology-projects.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/09/2024-09-13-a-revised-and-expanded-guide-for-de-risking-government-technology-projects.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/09/2024-09-13-a-revised-and-expanded-guide-for-de-risking-government-technology-projects.md","source" : "18f","source_url" : "https://18f.gsa.gov/2024/09/12/derisking-guide-update/","weight" : "1","slug" : "a-revised-and-expanded-guide-for-de-risking-government-technology-projects","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/09/12/a-revised-and-expanded-guide-for-de-risking-government-technology-projects/" },{"title" :"How the Open Data, Design, and Development team implemented state and offshore region navigation pages with hallway testing","deck" : "User feedback is key to creating great digital products, but limited resources can hinder research efforts. Hallway testing provides a quick, useful solution. By conducting informal interviews, the Open Data, Design, and Development team at the Department of the Interior gathered insights to improve navigation to state and offshore region pages on the Natural Resources Revenue Data website. After testing prototypes, the best option was implemented, streamlining access white minimizing resource use. The team’s next steps include monitoring performance, evaluating the addition of maps on select pages, and continued hallway testing.","summary" : "User feedback is key to creating great digital products, but limited resources can hinder research efforts. Hallway testing provides a quick, useful solution. By conducting informal interviews, the Open Data, Design, and Development team at the Department of the Interior gathered insights to improve navigation to state and offshore region pages on the Natural Resources Revenue Data website. After testing prototypes, the best option was implemented, streamlining access white minimizing resource use. The team’s next steps include monitoring performance, evaluating the addition of maps on select pages, and continued hallway testing.","date" : "2024-09-03T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "design" : "Design", "human-centered-design" : "Human-centered design", "research" : "Research", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2024-09-05-the-beauty-of-hallway-testing-how-we-implemented-state-and-offshore-region-navigation-pages.md", "filepath" :"news/2024/09/2024-09-05-the-beauty-of-hallway-testing-how-we-implemented-state-and-offshore-region-navigation-pages.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/09/2024-09-05-the-beauty-of-hallway-testing-how-we-implemented-state-and-offshore-region-navigation-pages.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/09/2024-09-05-the-beauty-of-hallway-testing-how-we-implemented-state-and-offshore-region-navigation-pages.md","source" : "doi-revenuedata","source_url" : "https://blog-nrrd.doi.gov/hallway-study-state-offshore-navigation/","weight" : "1","slug" : "the-beauty-of-hallway-testing-how-we-implemented-state-and-offshore-region-navigation-pages","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/09/03/the-beauty-of-hallway-testing-how-we-implemented-state-and-offshore-region-navigation-pages/" },{"title" :"A journey of improvement: Creating a self-assessment for digital experience","deck" : "Memo M-23-22 from the Office of Management and Budget provides guidance to federal agencies on delivering a digital-first public experience. To quantify its compliance with the memo, the Open Data, Design, and Development team at the Department of the Interior created and conducted a self-assessment of its digital products. The team used a scoring spreadsheet to measure compliance across categories like accessibility, design consistency, and mobile responsiveness. The results helped the team develop a plan to prioritize improvements and engage with leadership for support on other initiatives.","summary" : "Memo M-23-22 from the Office of Management and Budget provides guidance to federal agencies on delivering a digital-first public experience. To quantify its compliance with the memo, the Open Data, Design, and Development team at the Department of the Interior created and conducted a self-assessment of its digital products. The team used a scoring spreadsheet to measure compliance across categories like accessibility, design consistency, and mobile responsiveness. The results helped the team develop a plan to prioritize improvements and engage with leadership for support on other initiatives.","date" : "2024-08-20T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "design" : "Design", "digital-service-delivery" : "Digital service delivery", "governance" : "Governance", "mobile" : "Mobile", "search" : "Search" },"branch" : "bc-archive-content-3", "filename" :"2024-08-21-a-journey-of-improvement-creating-a-self-assessment-for-onrrs-digital-experience.md", "filepath" :"news/2024/08/2024-08-21-a-journey-of-improvement-creating-a-self-assessment-for-onrrs-digital-experience.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/08/2024-08-21-a-journey-of-improvement-creating-a-self-assessment-for-onrrs-digital-experience.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/08/2024-08-21-a-journey-of-improvement-creating-a-self-assessment-for-onrrs-digital-experience.md","source" : "doi-revenuedata","source_url" : "https://blog-nrrd.doi.gov/m-23-22-self-assessment/","weight" : "1","slug" : "a-journey-of-improvement-creating-a-self-assessment-for-onrrs-digital-experience","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/08/20/a-journey-of-improvement-creating-a-self-assessment-for-onrrs-digital-experience/" },{"title" :"Digital front door: Expanding access to VA","deck" : "More Veterans are turning to the U.S. Department of Veterans Affairs (VA) for healthcare and benefits, accessing these services online through tools like the VA Health and Benefits mobile app and VA.gov. With over 2.28 million app downloads and 17.8 million monthly visitors on VA.gov, these digital tools provide faster, easier, and more inclusive access to VA services. Learn more about how these technologies are often Veterans’ first interaction with VA by watching their latest video, Digital Front Door: Expanding Access to VA.","summary" : "More Veterans are turning to the U.S. Department of Veterans Affairs (VA) for healthcare and benefits, accessing these services online through tools like the VA Health and Benefits mobile app and VA.gov. With over 2.28 million app downloads and 17.8 million monthly visitors on VA.gov, these digital tools provide faster, easier, and more inclusive access to VA services. Learn more about how these technologies are often Veterans’ first interaction with VA by watching their latest video, Digital Front Door: Expanding Access to VA.","date" : "2024-06-26T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "application-programming-interface" : "Application programming interface", "best-practices" : "Best practices", "communication" : "Communication", "content-strategy" : "Content strategy", "design" : "Design", "human-centered-design" : "Human-centered design", "trust" : "Trust" },"branch" : "bc-archive-content-3", "filename" :"2024-06-27-digital-front-door-expanding-access-to-va.md", "filepath" :"news/2024/06/2024-06-27-digital-front-door-expanding-access-to-va.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/06/2024-06-27-digital-front-door-expanding-access-to-va.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/06/2024-06-27-digital-front-door-expanding-access-to-va.md","source" : "va","source_url" : "https://digital.va.gov/office-of-information-and-technology/digital-front-door/","weight" : "1","slug" : "digital-front-door-expanding-access-to-va","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/06/26/digital-front-door-expanding-access-to-va/" },{"title" :"Case study: Removing barriers to applying for a presidential pardon","deck" : "At the Department of Justice, Access DOJ and the Office of the Pardon Attorney (PARDON) partnered to simplify and streamline the presidential pardon application process. By conducting usability testing and gathering feedback, they identified key issues with the existing application, such as its complexity and length. See how redesigning the forms to be more accessible and understandable led to a more efficient process for both applicants and staff.","summary" : "At the Department of Justice, Access DOJ and the Office of the Pardon Attorney (PARDON) partnered to simplify and streamline the presidential pardon application process. By conducting usability testing and gathering feedback, they identified key issues with the existing application, such as its complexity and length. See how redesigning the forms to be more accessible and understandable led to a more efficient process for both applicants and staff.","date" : "2024-06-06T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "best-practices" : "Best practices", "content-strategy" : "Content strategy", "design" : "Design", "human-centered-design" : "Human-centered design", "research" : "Research", "trust" : "Trust", "usability" : "Usability" },"branch" : "bc-archive-content-3", "filename" :"2024-07-02-case-study-removing-barriers-to-applying-for-a-presidential-pardon.md", "filepath" :"news/2024/07/2024-07-02-case-study-removing-barriers-to-applying-for-a-presidential-pardon.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/07/2024-07-02-case-study-removing-barriers-to-applying-for-a-presidential-pardon.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/07/2024-07-02-case-study-removing-barriers-to-applying-for-a-presidential-pardon.md","source" : "doj","source_url" : "https://www.justice.gov/atj/access-doj/case-studies/removing-barriers-applying-presidential-pardon","weight" : "1","slug" : "case-study-removing-barriers-to-applying-for-a-presidential-pardon","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/06/06/case-study-removing-barriers-to-applying-for-a-presidential-pardon/" },{"title" :"One year with the new USAGov","deck" : "It has been a year since USA.gov and USAGov en Español were relaunched using human-centered design principles. Using task backlog, the USAGov team has addressed content gaps, improved discoverability, and implemented technical updates. Through usability tests, visitor comments, and click behavior the team was able to unravel and respond to user feedback and unmet needs, leading to noticeable increases in visitor satisfaction and task accomplishment. Moving forward, the focus will shift to enhancing public engagement with the government, improving the search for benefits-related content, and exploring interactive and personalized user experiences.","summary" : "It has been a year since USA.gov and USAGov en Español were relaunched using human-centered design principles. Using task backlog, the USAGov team has addressed content gaps, improved discoverability, and implemented technical updates. Through usability tests, visitor comments, and click behavior the team was able to unravel and respond to user feedback and unmet needs, leading to noticeable increases in visitor satisfaction and task accomplishment. Moving forward, the focus will shift to enhancing public engagement with the government, improving the search for benefits-related content, and exploring interactive and personalized user experiences.","date" : "2024-05-14T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "analytics" : "Analytics", "best-practices" : "Best practices", "communication" : "Communication", "contact-centers" : "Contact centers", "content-strategy" : "Content strategy", "design" : "Design", "human-centered-design" : "Human-centered design", "information-collection" : "Information collection", "usability" : "Usability" },"branch" : "bc-archive-content-3", "filename" :"2024-05-16-one-year-with-the-new-usagov.md", "filepath" :"news/2024/05/2024-05-16-one-year-with-the-new-usagov.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/05/2024-05-16-one-year-with-the-new-usagov.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/05/2024-05-16-one-year-with-the-new-usagov.md","source" : "usagov","source_url" : "https://blog.usa.gov/one-year-with-the-new-usagov","weight" : "1","slug" : "one-year-with-the-new-usagov","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/05/14/one-year-with-the-new-usagov/" },{"title" :"Progress towards delivering a digital-first public experience","deck" : "Each year, more than 400 million individuals, families, businesses, organizations, and local governments get information and services from about 430 federal agencies and sub-agencies. The Biden-Harris administration is driving a bold vision for how government agencies serve their customers digitally with OMB’s ten-year roadmap for a modern digital experience. Agencies have already made significant strides. Learn about recent successes by the IRS, CDC, NASA, and FEMA, and how OMB will continue to collaborate with agencies to ensure ongoing improvement in digital government services.","summary" : "Each year, more than 400 million individuals, families, businesses, organizations, and local governments get information and services from about 430 federal agencies and sub-agencies. The Biden-Harris administration is driving a bold vision for how government agencies serve their customers digitally with OMB’s ten-year roadmap for a modern digital experience. Agencies have already made significant strides. Learn about recent successes by the IRS, CDC, NASA, and FEMA, and how OMB will continue to collaborate with agencies to ensure ongoing improvement in digital government services.","date" : "2024-04-17T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "analytics" : "Analytics", "best-practices" : "Best practices", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "design" : "Design", "human-centered-design" : "Human-centered design", "innovation" : "Innovation", "public-policy" : "Public policy", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2024-04-17-progress-towards-delivering-a-digital-first-public-experience.md", "filepath" :"news/2024/04/2024-04-17-progress-towards-delivering-a-digital-first-public-experience.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/04/2024-04-17-progress-towards-delivering-a-digital-first-public-experience.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/04/2024-04-17-progress-towards-delivering-a-digital-first-public-experience.md","source" : "whitehouse","source_url" : "https://www.whitehouse.gov/omb/briefing-room/2024/04/17/progress-towards-delivering-a-digital-first-public-experience/","weight" : "1","slug" : "progress-towards-delivering-a-digital-first-public-experience","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/04/17/progress-towards-delivering-a-digital-first-public-experience/" },{"title" :"Justice department to publish final rule to strengthen web and mobile app access for people with disabilities","deck" : "On April 8, Attorney General Merrick B. Garland signed a final rule under Title II of the Americans with Disabilities Act (ADA) to ensure the accessibility of web content and mobile applications for people with disabilities. This final rule clarifies the obligations of state and local governments to make their websites and mobile applications accessible. Learn more about this rule and why the Attorney General believes it will “break down barriers that have kept people with disabilities from fully participating in American Life.”","summary" : "On April 8, Attorney General Merrick B. Garland signed a final rule under Title II of the Americans with Disabilities Act (ADA) to ensure the accessibility of web content and mobile applications for people with disabilities. This final rule clarifies the obligations of state and local governments to make their websites and mobile applications accessible. Learn more about this rule and why the Attorney General believes it will “break down barriers that have kept people with disabilities from fully participating in American Life.”","date" : "2024-04-08T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "design" : "Design", "digital-service-delivery" : "Digital service delivery", "governance" : "Governance", "human-centered-design" : "Human-centered design", "mobile" : "Mobile", "open-government" : "Open government", "public-policy" : "Public policy" },"branch" : "bc-archive-content-3", "filename" :"2024-04-18-justice-department-to-publish-final-rule-to-strengthen-web-and-mobile-app-access-for-people-with-disabilities.md", "filepath" :"news/2024/04/2024-04-18-justice-department-to-publish-final-rule-to-strengthen-web-and-mobile-app-access-for-people-with-disabilities.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/04/2024-04-18-justice-department-to-publish-final-rule-to-strengthen-web-and-mobile-app-access-for-people-with-disabilities.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/04/2024-04-18-justice-department-to-publish-final-rule-to-strengthen-web-and-mobile-app-access-for-people-with-disabilities.md","source" : "doj","source_url" : "https://www.justice.gov/opa/pr/justice-department-publish-final-rule-strengthen-web-and-mobile-app-access-people","weight" : "1","slug" : "justice-department-to-publish-final-rule-to-strengthen-web-and-mobile-app-access-for-people-with-disabilities","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/04/08/justice-department-to-publish-final-rule-to-strengthen-web-and-mobile-app-access-for-people-with-disabilities/" },{"title" :"18F practices in action (spoiler: this stuff works)","deck" : "How well do 18F software development practices work? The 18F team reflected on a recent project for the Cybersecurity and Infrastructure Security Agency (CISA) .gov registry to gauge the effectiveness of six recommendations aligned with what they actually did.","summary" : "How well do 18F software development practices work? The 18F team reflected on a recent project for the Cybersecurity and Infrastructure Security Agency (CISA) .gov registry to gauge the effectiveness of six recommendations aligned with what they actually did.","date" : "2024-04-03T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "best-practices" : "Best practices", "communication" : "Communication", "design" : "Design", "human-centered-design" : "Human-centered design", "open-source" : "Open source", "product-and-project-management" : "Product and project management", "robotic-process-automation" : "Robotic process automation", "security" : "Security" },"branch" : "bc-archive-content-3", "filename" :"2024-04-03-18f-practices-in-action-spoiler-this-stuff-works.md", "filepath" :"news/2024/04/2024-04-03-18f-practices-in-action-spoiler-this-stuff-works.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/04/2024-04-03-18f-practices-in-action-spoiler-this-stuff-works.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/04/2024-04-03-18f-practices-in-action-spoiler-this-stuff-works.md","source" : "18f","source_url" : "https://18f.gsa.gov/2024/04/03/18f-practices-in-action/","weight" : "1","slug" : "18f-practices-in-action-spoiler-this-stuff-works","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/04/03/18f-practices-in-action-spoiler-this-stuff-works/" },{"title" :"How USAGov uses data to improve content","deck" : "Each month, USAGov’s content designers spend many hours ensuring that the content on USA.gov and USAGov en Español is up-to-date, accurate, and meets user needs. Learn how their team does holistic reviews of each topic section based on a rolling calendar with the goal of updating all content at least every 6 months.","summary" : "Each month, USAGov’s content designers spend many hours ensuring that the content on USA.gov and USAGov en Español is up-to-date, accurate, and meets user needs. Learn how their team does holistic reviews of each topic section based on a rolling calendar with the goal of updating all content at least every 6 months.","date" : "2024-04-01T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "Analytics" : "Analytics", "best-practices" : "Best practices", "content-strategy" : "Content strategy", "design" : "Design", "human-centered-design" : "Human-centered design", "multilingual" : "Multilingual", "plain-language" : "Plain language", "research" : "Research", "search" : "Search" },"branch" : "bc-archive-content-3", "filename" :"2024-04-01-how-usagov-uses-data-to-improve-content.md", "filepath" :"news/2024/04/2024-04-01-how-usagov-uses-data-to-improve-content.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/04/2024-04-01-how-usagov-uses-data-to-improve-content.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/04/2024-04-01-how-usagov-uses-data-to-improve-content.md","source" : "usagov","source_url" : "https://blog.usa.gov/how-usagov-uses-data-to-improve-content","weight" : "1","slug" : "how-usagov-uses-data-to-improve-content","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/04/01/how-usagov-uses-data-to-improve-content/" },{"title" :"Search.gov year in review: 2023 report","deck" : "Learn what types of information people searched for on federal websites in 2023, see emerging trends the team is exploring to improve customers’ search experience in 2024, and check out three new updates. The data tab provides insightful summaries for 13 popular topic areas—and lists the public’s top 25 search terms, in their own words, for each.","summary" : "Learn what types of information people searched for on federal websites in 2023, see emerging trends the team is exploring to improve customers’ search experience in 2024, and check out three new updates. The data tab provides insightful summaries for 13 popular topic areas—and lists the public’s top 25 search terms, in their own words, for each.","date" : "2024-03-15T08:23:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "analytics" : "Analytics", "artificial-intelligence" : "Artificial intelligence", "design" : "Design", "human-centered-design" : "Human-centered design", "information-architecture" : "Information architecture", "research" : "Research", "search" : "Search", "search-engine-optimization" : "Search engine optimization", "usability" : "Usability" },"branch" : "bc-archive-content-3", "filename" :"2024-03-19-search-gov-year-in-review-2023-report.md", "filepath" :"news/2024/03/2024-03-19-search-gov-year-in-review-2023-report.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/03/2024-03-19-search-gov-year-in-review-2023-report.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/03/2024-03-19-search-gov-year-in-review-2023-report.md","source" : "searchgov","source_url" : "https://search.gov/about/updates/year-in-review/2023-year-in-review/overview.html","weight" : "1","slug" : "search-gov-year-in-review-2023-report","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/03/15/search-gov-year-in-review-2023-report/" },{"title" :"Maximizing impact of federal websites: Integrating metrics with annual goals and policies","deck" : "The Open Data, Design, and Development (ODDD) team discusses how OMB’s recent memo, Delivering a Digital-First Public Experience (M-23-22), inspired them to reassess their metrics plan to harmonize with policies governing federal public websites.","summary" : "The Open Data, Design, and Development (ODDD) team discusses how OMB’s recent memo, Delivering a Digital-First Public Experience (M-23-22), inspired them to reassess their metrics plan to harmonize with policies governing federal public websites.","date" : "2024-01-24T15:05:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "analytics" : "Analytics", "budgeting-and-performance" : "Budgeting and performance", "design" : "Design", "digital-service-delivery" : "Digital service delivery", "open-data" : "Open data" },"branch" : "bc-archive-content-3", "filename" :"2024-01-25-maximizing-impact-of-federal-websites-integrating-metrics-with-annual-goals-and-policies.md", "filepath" :"news/2024/01/2024-01-25-maximizing-impact-of-federal-websites-integrating-metrics-with-annual-goals-and-policies.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/01/2024-01-25-maximizing-impact-of-federal-websites-integrating-metrics-with-annual-goals-and-policies.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/01/2024-01-25-maximizing-impact-of-federal-websites-integrating-metrics-with-annual-goals-and-policies.md","source" : "doi-revenuedata","source_url" : "https://blog-nrrd.doi.gov/metrics-and-policy/","weight" : "1","slug" : "maximizing-impact-of-federal-websites-integrating-metrics-with-annual-goals-and-policies","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/01/24/maximizing-impact-of-federal-websites-integrating-metrics-with-annual-goals-and-policies/" },{"title" :"Customer experience and human-centered design","deck" : "The mission and the how-to","summary" : "Customer experience is the application of design within a business context to craft the human experience.","date" : "2024-01-18T14:46:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ana-monroe" : "Ana Monroe"},"topics" : { "customer-experience" : "Customer experience", "design" : "Design" },"primary_image" : { "uid" : "hcd-guide-intro-1", "alt" : "Four circles indicate the four phases of Human Centered Design: discovery, design, delivery, and measurement. Arrows connect these circles to indicate that the process is also cyclical, and steps need to be repeated at different phases.", "width" : "1200", "height" : "589", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2024-01-18-customer-experience-and-human-centered-design.md", "filepath" :"news/2024/01/2024-01-18-customer-experience-and-human-centered-design.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/01/2024-01-18-customer-experience-and-human-centered-design.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/01/2024-01-18-customer-experience-and-human-centered-design.md","weight" : "1","slug" : "customer-experience-and-human-centered-design","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/01/18/customer-experience-and-human-centered-design/" },{"title" :"Making GSA's public art collection more accessible","deck" : "A case study on how we updated art.gsa.gov","summary" : "GSA’s Fine Arts team recently leveraged modern product development practices to launch the new collection website.","date" : "2023-12-08T23:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jenn-noinaj" : "Jenn Noinaj"},"topics" : { "design" : "Design", "software-engineering" : "Software engineering", "user-experience" : "User experience" },"primary_image" : { "uid" : "screen-at-fda-by-doh-ho-suh-library-of-congress-photo-carol-m-highsmith", "alt" : "A colorful screen made up of thousands of molded miniature plastic figures is seen on one of the four wall panels of the Screen at FDA sculpture installation.", "width" : "1200", "height" : "630", "credit" : "Photograph by Carol M. Highsmith [LC-DIG-highsm-25031].", "caption" : "Screen at FDA (detail) by Doh Ho Suh. Library of Congress, Prints & Photographs Division", "format" : "jpg" },"branch" : "bc-archive-content-3", "filename" :"2023-12-09-making-gsa-public-art-collection-more-accessible.md", "filepath" :"news/2023/12/2023-12-09-making-gsa-public-art-collection-more-accessible.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/12/2023-12-09-making-gsa-public-art-collection-more-accessible.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/12/2023-12-09-making-gsa-public-art-collection-more-accessible.md","weight" : "1","slug" : "making-gsa-public-art-collection-more-accessible","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/12/08/making-gsa-public-art-collection-more-accessible/" },{"title" :"Why the American People Deserve a Digital Government","deck" : "OMB released new policy guidance for government that includes a variety of actions and standards to help federal agencies design, develop, and deliver modern websites and digital services. Memo M-23-22, Delivering a Digital-First Public Experience, will make it seamless for the public to obtain government information and services online, and help agencies fully implement the 21st Century Integrated Digital Experience Act (21st Century IDEA).","summary" : "OMB recently released new policy guidance for government that includes a variety of actions and standards to help federal agencies design, develop, and deliver modern websites and digital services. Memo M-23-22, Delivering a Digital-First Public Experience, will make it seamless for the public to obtain government information and services online, and help agencies fully implement the 21st Century Integrated Digital Experience Act (21st Century IDEA).","date" : "2023-09-22T13:26:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "analytics" : "Analytics", "best-practices" : "Best practices", "budgeting-and-performance" : "Budgeting and performance", "communication" : "Communication", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "design" : "Design", "digital-service-delivery" : "Digital service delivery", "governance" : "Governance", "human-centered-design" : "Human-centered design", "mobile" : "Mobile", "multilingual" : "Multilingual", "plain-language" : "Plain language", "privacy" : "Privacy", "public-policy" : "Public policy", "search" : "Search", "search-engine-optimization" : "Search engine optimization", "security" : "Security", "social-media" : "Social media", "trust" : "Trust", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2023-09-25-why-the-american-people-deserve-a-digital-government.md", "filepath" :"news/2023/09/2023-09-25-why-the-american-people-deserve-a-digital-government.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/09/2023-09-25-why-the-american-people-deserve-a-digital-government.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/09/2023-09-25-why-the-american-people-deserve-a-digital-government.md","source" : "whitehouse","source_url" : "https://www.whitehouse.gov/omb/briefing-room/2023/09/22/why-the-american-people-deserve-a-digital-government/","weight" : "1","slug" : "why-the-american-people-deserve-a-digital-government","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/09/22/why-the-american-people-deserve-a-digital-government/" },{"title" :"A website refresh in 3 months","deck" : "A website redesign doesn’t have to be a big project. By approaching it as a process of iteration, we launched a refreshed site in the span of several weeks.","summary" : "A website redesign doesn’t have to be a big project. By approaching it as a process of iteration, we launched a refreshed site in the span of several weeks.","date" : "2023-09-21T12:16:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "design" : "Design", "research" : "Research" },"branch" : "bc-archive-content-3", "filename" :"2023-09-22-a-website-refresh-in-3-months.md", "filepath" :"news/2023/09/2023-09-22-a-website-refresh-in-3-months.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/09/2023-09-22-a-website-refresh-in-3-months.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/09/2023-09-22-a-website-refresh-in-3-months.md","source" : "18f","source_url" : "https://18f.gsa.gov/2023/09/21/18f-website-refresh/","weight" : "1","slug" : "a-website-refresh-in-3-months","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/09/21/a-website-refresh-in-3-months/" },{"title" :"Making the case for sentence case on USAGov’s websites","deck" : "What is the best case style to use for titles and headings? For the new USAGov websites, we discuss the decision to use sentence case on USAGov products.","summary" : "What is the best case style to use for titles and headings? For the new USAGov websites, we discuss the decision to use sentence case on USAGov products.","date" : "2023-09-05T09:53:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "design" : "Design" },"branch" : "bc-archive-content-3", "filename" :"2023-09-14-making-the-case-for-sentence-case-on-usagov-websites.md", "filepath" :"news/2023/09/2023-09-14-making-the-case-for-sentence-case-on-usagov-websites.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/09/2023-09-14-making-the-case-for-sentence-case-on-usagov-websites.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/09/2023-09-14-making-the-case-for-sentence-case-on-usagov-websites.md","source" : "usagov","source_url" : "https://blog.usa.gov/making-the-case-for-sentence-case","weight" : "1","slug" : "making-the-case-for-sentence-case-on-usagov-websites","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/09/05/making-the-case-for-sentence-case-on-usagov-websites/" },{"title" :"An introduction to design","deck" : "Understand how to implement a design-driven user experience","summary" : "How to design government websites that meet customer needs, work well on any device, and follow federal web requirements.","date" : "2023-08-30T15:32:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "design" : "Design" },"branch" : "bc-archive-content-3", "filename" :"an-introduction-to-design.md", "filepath" :"resources/an-introduction-to-design.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/an-introduction-to-design.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/an-introduction-to-design.md","weight" : "1","slug" : "an-introduction-to-design","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/an-introduction-to-design/" },{"title" :"Get to know Search.gov","deck" : "Search.gov’s goal is to deliver a high-quality, government-wide search engine that allows agencies to customize search experiences for the public, regardless of website type or organization. Learn about standard offerings, as well as three major enhancements.","summary" : "Search.gov’s goal is to deliver a high-quality, government-wide search engine that allows agencies to customize search experiences for the public, regardless of website type or organization. Learn about standard offerings, as well as three major enhancements.","date" : "2023-07-25T12:56:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "design" : "Design", "search" : "Search", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2023-08-30-get-to-know-search-gov.md", "filepath" :"news/2023/08/2023-08-30-get-to-know-search-gov.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/08/2023-08-30-get-to-know-search-gov.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/08/2023-08-30-get-to-know-search-gov.md","source" : "usagov","source_url" : "https://blog.usa.gov/get-to-know-search.gov","weight" : "1","slug" : "get-to-know-search-gov","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/07/25/get-to-know-search-gov/" },{"kicker" : "","title" :"Reflections on a year in government from 11 U.S. Digital Corps fellows","deck" : "","summary" : "To celebrate their first year in government, 11 U.S. Digital Corps Fellows reflect on what they have learned.","date" : "2023-07-18T11:41:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"kira-tebbe" : "Kira Tebbe","samira-sadat" : "Samira Sadat","pierce-lowary" : "Pierce Lowary","sahithi-n-adari" : "Sahithi N. Adari","jay-shao" : "Jay Shao","nina-anusavice" : "Nina Anusavice","karley-thurston" : "Karley Thurston","jonathan-hart" : "Jonathan Hart","liane-peng" : "Liane Peng","chizobam-nwagwu" : "Chizobam Nwagwu","nikki-ramos" : "Nikki Ramos"},"topics" : { "customer-experience" : "Customer experience", "design" : "Design", "innovation" : "Innovation", "professional-development" : "Professional development", "user-experience" : "User experience" },"primary_image" : { "uid" : "u-s-digital-corps-logo", "alt" : "The red-white-and-blue themed logo for the U.S. Digital Corps.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2023-07-18-reflections-on-a-year-in-government-from-11-u-s-digital-corps-fellows.md", "filepath" :"news/2023/07/2023-07-18-reflections-on-a-year-in-government-from-11-u-s-digital-corps-fellows.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/07/2023-07-18-reflections-on-a-year-in-government-from-11-u-s-digital-corps-fellows.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/07/2023-07-18-reflections-on-a-year-in-government-from-11-u-s-digital-corps-fellows.md","weight" : "1","slug" : "reflections-on-a-year-in-government-from-11-u-s-digital-corps-fellows","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/07/18/reflections-on-a-year-in-government-from-11-u-s-digital-corps-fellows/" },{"title" :"How a Small Team Modernized a Federal Website to Improve CX","deck" : "The recent redesign of the Office of Natural Resources Revenue (ONRR) website stands as an example for agencies seeking to enhance their online platforms. ONRR’s Open Data, Design, and Development (ODDD) team played a pivotal role in this website transformation by embracing open data, user-centered design, accessibility, collaboration, and continuous improvement.","summary" : "The recent redesign of the Office of Natural Resources Revenue (ONRR) website stands as an example for agencies seeking to enhance their online platforms. ONRR’s Open Data, Design, and Development (ODDD) team played a pivotal role in this website transformation by embracing open data, user-centered design, accessibility, collaboration, and continuous improvement.","date" : "2023-07-11T12:38:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "customer-experience" : "Customer experience", "design" : "Design", "human-centered-design" : "Human-centered design", "open-data" : "Open data" },"branch" : "bc-archive-content-3", "filename" :"2023-08-09-how-a-small-team-modernized-a-federal-website-to-improve-cx.md", "filepath" :"news/2023/08/2023-08-09-how-a-small-team-modernized-a-federal-website-to-improve-cx.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/08/2023-08-09-how-a-small-team-modernized-a-federal-website-to-improve-cx.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/08/2023-08-09-how-a-small-team-modernized-a-federal-website-to-improve-cx.md","source" : "performancegov","source_url" : "https://www.performance.gov/blog/2023-federal-customer-experience-interior/","weight" : "1","slug" : "how-a-small-team-modernized-a-federal-website-to-improve-cx","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/07/11/how-a-small-team-modernized-a-federal-website-to-improve-cx/" },{"title" :"Making the big move: Search in support of federal web modernization","deck" : "In this special report, we discuss a website redesign’s nine phases and their impact on search.","summary" : "In this special report, we discuss a website redesign’s nine phases and their impact on search.","date" : "2023-06-08T16:51:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "content-strategy" : "Content strategy", "design" : "Design", "digital-service-delivery" : "Digital service delivery", "search" : "Search", "search-engine-optimization" : "Search engine optimization" },"branch" : "bc-archive-content-3", "filename" :"making-the-big-move-search-in-support-of-federal-web-modernization.md", "filepath" :"resources/making-the-big-move-search-in-support-of-federal-web-modernization.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/making-the-big-move-search-in-support-of-federal-web-modernization.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/making-the-big-move-search-in-support-of-federal-web-modernization.md","source" : "searchgov","source_url" : "https://search.gov/about/updates/year-in-review/special-report/overview.html","weight" : "1","slug" : "making-the-big-move-search-in-support-of-federal-web-modernization","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/making-the-big-move-search-in-support-of-federal-web-modernization/" },{"title" :"Making the big move - Special report: Search in support of federal web modernization","deck" : "For the past several years Search.gov has reported each year on the top public needs based on the search terms they used. This special report will take a different approach. It still offers a high level view of the public experience of seeking services and information from the government. But it also tells the story of change, and how these changes affect search and findability.","summary" : "For the past several years Search.gov has reported each year on the top public needs based on the search terms they used. This special report will take a different approach. It still offers a high level view of the public experience of seeking services and information from the government. But it also tells the story of change, and how these changes affect search and findability.","date" : "2023-06-05T12:43:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "content-strategy" : "Content strategy", "content-strategy" : "Content strategy", "design" : "Design" },"branch" : "bc-archive-content-3", "filename" :"2023-06-08-making-the-big-move-special-report-search-in-support-of-federal-web-modernization.md", "filepath" :"news/2023/06/2023-06-08-making-the-big-move-special-report-search-in-support-of-federal-web-modernization.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/06/2023-06-08-making-the-big-move-special-report-search-in-support-of-federal-web-modernization.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/06/2023-06-08-making-the-big-move-special-report-search-in-support-of-federal-web-modernization.md","source" : "searchgov","source_url" : "https://search.gov/about/updates/year-in-review/special-report/overview.html","weight" : "1","slug" : "making-the-big-move-special-report-search-in-support-of-federal-web-modernization","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/06/05/making-the-big-move-special-report-search-in-support-of-federal-web-modernization/" },{"title" :"Judiciary Launches New Federal Ticket Processing Website","deck" : "Individuals can now pay tickets for minor federal violations more easily, using a redesigned website for the Judiciary’s Central Violations Bureau. The website, officially launched in early May, leverages new technologies and best design practices to improve usability and accessibility across devices, including smart phones.","summary" : "Individuals can now pay tickets for minor federal violations more easily, using a redesigned website for the Judiciary’s Central Violations Bureau. The website, officially launched in early May, leverages new technologies and best design practices to improve usability and accessibility across devices, including smart phones.","date" : "2023-05-02T10:36:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "design" : "Design", "mobile" : "Mobile", "search-engine-optimization" : "Search engine optimization", "security" : "Security" },"branch" : "bc-archive-content-3", "filename" :"2023-05-09-judiciary-launches-new-federal-ticket-processing-website.md", "filepath" :"news/2023/05/2023-05-09-judiciary-launches-new-federal-ticket-processing-website.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/05/2023-05-09-judiciary-launches-new-federal-ticket-processing-website.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/05/2023-05-09-judiciary-launches-new-federal-ticket-processing-website.md","source" : "aousc","source_url" : "https://www.uscourts.gov/news/2023/05/02/judiciary-launches-new-federal-ticket-processing-website","weight" : "1","slug" : "judiciary-launches-new-federal-ticket-processing-website","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/05/02/judiciary-launches-new-federal-ticket-processing-website/" },{"title" :"The 18F design chapter","deck" : "Designing technology-enabled public services requires deep expertise in how different elements of the experience come together (or don’t!). The 18F design chapter comprises four discipline-specific cohorts — service design, user experience (UX) design, product design, and content strategy — each of which has a primary focus, with corresponding tools, methods, and techniques.","summary" : "Designing technology-enabled public services requires deep expertise in how different elements of the experience come together (or don’t!). The 18F design chapter comprises four discipline-specific cohorts — service design, user experience (UX) design, product design, and content strategy — each of which has a primary focus, with corresponding tools, methods, and techniques.","date" : "2023-05-02T09:43:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "design" : "Design", "human-centered-design" : "Human-centered design" },"branch" : "bc-archive-content-3", "filename" :"2023-05-03-the-18f-design-chapter.md", "filepath" :"news/2023/05/2023-05-03-the-18f-design-chapter.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/05/2023-05-03-the-18f-design-chapter.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/05/2023-05-03-the-18f-design-chapter.md","source" : "18f","source_url" : "https://18f.gsa.gov/2023/05/02/hi-from-the-18F-design-chapter/","weight" : "1","slug" : "the-18f-design-chapter","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/05/02/the-18f-design-chapter/" },{"title" :"Introducing the new USA.gov","deck" : "We’re excited to share that the new USA.gov and USAGov en Español are live. However, we’re not finished. See what we’ll be working on in the future.","summary" : "We’re excited to share that the new USA.gov and USAGov en Español are live. However, we’re not finished. See what we’ll be working on in the future.","date" : "2023-04-18T09:34:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "design" : "Design", "multilingual" : "Multilingual", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2023-04-20-introducing-the-new-usa-gov.md", "filepath" :"news/2023/04/2023-04-20-introducing-the-new-usa-gov.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/04/2023-04-20-introducing-the-new-usa-gov.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/04/2023-04-20-introducing-the-new-usa-gov.md","source" : "usagov","source_url" : "https://blog.usa.gov/introducing-the-new-usa.gov","weight" : "1","slug" : "introducing-the-new-usa-gov","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/04/18/introducing-the-new-usa-gov/" },{"title" :"Modernizing a federal government website with user-centered design","deck" : "In this blog post, we break down our process for redesigning a federal government website (onrr.gov) into six detailed sections. This blog serves as a helpful guide for other agencies looking to do a major website redesign.","summary" : "In this blog post, we break down our process for redesigning a federal government website (onrr.gov) into six detailed sections. This blog serves as a helpful guide for other agencies looking to do a major website redesign.","date" : "2023-03-30T16:57:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "design" : "Design", "human-centered-design" : "Human-centered design", "research" : "Research", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2023-04-06-modernizing-a-federal-government-website-with-user-centered-design.md", "filepath" :"news/2023/04/2023-04-06-modernizing-a-federal-government-website-with-user-centered-design.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/04/2023-04-06-modernizing-a-federal-government-website-with-user-centered-design.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/04/2023-04-06-modernizing-a-federal-government-website-with-user-centered-design.md","source" : "doi-revenuedata","source_url" : "https://blog-nrrd.doi.gov/modernize-government-website/","weight" : "1","slug" : "modernizing-a-federal-government-website-with-user-centered-design","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/03/30/modernizing-a-federal-government-website-with-user-centered-design/" },{"title" :"5 Changes the UX Team Made for Beta","deck" : "The USAGov UX team has made improvements to beta.usa.gov in new ways. See the five changes that help us understand user needs and pain points.","summary" : "The USAGov UX team has made improvements to beta.usa.gov in new ways. See the five changes that help us understand user needs and pain points.","date" : "2023-03-14T14:44:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "design" : "Design", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2023-03-14-5-changes-the-ux-team-made-for-beta.md", "filepath" :"news/2023/03/2023-03-14-5-changes-the-ux-team-made-for-beta.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/03/2023-03-14-5-changes-the-ux-team-made-for-beta.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/03/2023-03-14-5-changes-the-ux-team-made-for-beta.md","source" : "usagov","source_url" : "https://blog.usa.gov/5-changes-the-ux-team-made-for-beta","weight" : "1","slug" : "5-changes-the-ux-team-made-for-beta","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/03/14/5-changes-the-ux-team-made-for-beta/" },{"title" :"Call for participation: Government UX summit 2023","summary" : "The UX Summit will be a one day virtual event on June 14, 2023. New and experienced UX practitioners are encouraged to participate.","date" : "2023-03-09T07:46:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeannie-yoon" : "Jeannie Yoon"},"topics" : { "design" : "Design", "research" : "Research", "usability" : "Usability", "user-experience" : "User experience" },"primary_image" : { "uid" : "call-for-participation-2023-government-ux-summit", "alt" : "Title card graphic has a dark grey background, and three columns of multi-colored arrow shapes that point up on the right. In blue text, the first line says, User Experience Community of Practice. The title, Call for participation: Government UX summit 2023, is in white bold text. Below the title, it says in white text: New and experienced UX practitioners are encouraged to participate. The summit will be held virtually on June 14, 2023. The next line in blue text says, Deadline to submit:, with the date, March 23, 2023, in white text. In the bottom left corner, is the Digital.gov logo which consists of three ribbons joined together in an hexagon to resemble the shape of a capital letter D, followed by the domain and program name in white bold text, Digital.gov.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2023-03-09-2023-call-for-participation-government-ux-summit-2023.md", "filepath" :"news/2023/03/2023-03-09-2023-call-for-participation-government-ux-summit-2023.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/03/2023-03-09-2023-call-for-participation-government-ux-summit-2023.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/03/2023-03-09-2023-call-for-participation-government-ux-summit-2023.md","weight" : "1","slug" : "call-for-participation-government-ux-summit-2023","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/03/09/call-for-participation-government-ux-summit-2023/" },{"title" :"Building Beta: The Foundation","deck" : "The USAGov program has been developing a new iteration of our bilingual sites, USA.gov and USAGov en Español. In the process of building beta.USA.gov and beta.USA.gov en Español, we’ve been rethinking our work style and priorities. Follow the “Building Beta” series to learn how we’re reimagining the way we approach product management, usability, accessibility, content creation, analytics, and outreach.","summary" : "The USAGov program has been developing a new iteration of our bilingual sites, USA.gov and USAGov en Español. In the process of building beta.USA.gov and beta.USA.gov en Español, we’ve been rethinking our work style and priorities. Follow the “Building Beta” series to learn how we’re reimagining the way we approach product management, usability, accessibility, content creation, analytics, and outreach.","date" : "2023-03-07T10:41:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "analytics" : "Analytics", "budgeting-and-performance" : "Budgeting and performance", "communication" : "Communication", "content-strategy" : "Content strategy", "design" : "Design", "multilingual" : "Multilingual", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2023-03-15-building-beta-the-foundation.md", "filepath" :"news/2023/03/2023-03-15-building-beta-the-foundation.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/03/2023-03-15-building-beta-the-foundation.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/03/2023-03-15-building-beta-the-foundation.md","source" : "usagov","source_url" : "https://blog.usa.gov/building-beta-the-foundation","weight" : "1","slug" : "building-beta-the-foundation","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/03/07/building-beta-the-foundation/" },{"kicker" : "","title" :"Understanding design in 10 questions","deck" : "Background, practice, and relationship to customer experience","summary" : "How the discipline of design can help your agency improve customer experience.","date" : "2023-03-03T10:08:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ana-monroe" : "Ana Monroe"},"topics" : { "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "design" : "Design", "digital-service-delivery" : "Digital service delivery", "product-and-project-management" : "Product and project management" },"primary_image" : { "uid" : "abstract-background-question-marks-talangart-istock-getty-images-1280616526-edit", "alt" : "An abstract background of yellow and orange has 5 different sized question marks in white with a red drop shadow on the right. On the left is the title, Understanding design in 10 questions, and the summary, How the discipline of design can help your agency improve customer experience, in black text.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "Talangart iStock Getty Images", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2023-03-03-understanding-design-in-10-questions.md", "filepath" :"news/2023/03/2023-03-03-understanding-design-in-10-questions.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/03/2023-03-03-understanding-design-in-10-questions.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/03/2023-03-03-understanding-design-in-10-questions.md","weight" : "1","slug" : "understanding-design-in-10-questions","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/03/03/understanding-design-in-10-questions/" },{"title" :"The U.S. Web Design System (USWDS) and onrr.gov","deck" : "The U.S. Web Design System (USWDS) includes five design principles that facilitate human-centered design. In this post, we look at the work our team does to make sure we’re meeting each principle.","summary" : "The U.S. Web Design System (USWDS) includes five design principles that facilitate human-centered design. In this post, we look at the work our team does to make sure we’re meeting each principle.","date" : "2023-02-22T11:18:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "design" : "Design", "human-centered-design" : "Human-centered design" },"branch" : "bc-archive-content-3", "filename" :"2023-03-15-the-u-s-web-design-system-uswds-and-onrr-gov.md", "filepath" :"news/2023/03/2023-03-15-the-u-s-web-design-system-uswds-and-onrr-gov.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/03/2023-03-15-the-u-s-web-design-system-uswds-and-onrr-gov.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/03/2023-03-15-the-u-s-web-design-system-uswds-and-onrr-gov.md","source" : "doi-revenuedata","source_url" : "https://blog-nrrd.doi.gov/USWDS/","weight" : "1","slug" : "the-u-s-web-design-system-uswds-and-onrr-gov","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/02/22/the-u-s-web-design-system-uswds-and-onrr-gov/" },{"title" :"Three Tips for Using Facebook and Instagram Stories","deck" : "At USA.gov and USAGov en Español, we’re always looking for better ways to connect people to government information through social media. Using stories has helped us increase our engagement rate and our number of followers as we deliver helpful information to people. Stories may be a good addition to your agency’s social media strategy, too. These three tips can help you get started.","summary" : "At USA.gov and USAGov en Español, we’re always looking for better ways to connect people to government information through social media. Using stories has helped us increase our engagement rate and our number of followers as we deliver helpful information to people. Stories may be a good addition to your agency’s social media strategy, too. These three tips can help you get started.","date" : "2023-02-21T10:57:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "analytics" : "Analytics", "budgeting-and-performance" : "Budgeting and performance", "communication" : "Communication", "content-strategy" : "Content strategy", "design" : "Design", "multilingual" : "Multilingual", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"2023-02-27-three-tips-for-using-facebook-and-instagram-stories.md", "filepath" :"news/2023/02/2023-02-27-three-tips-for-using-facebook-and-instagram-stories.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/02/2023-02-27-three-tips-for-using-facebook-and-instagram-stories.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/02/2023-02-27-three-tips-for-using-facebook-and-instagram-stories.md","source" : "usagov","source_url" : "https://blog.usa.gov/three-tips-for-using-facebook-and-instagram-stories","weight" : "1","slug" : "three-tips-for-using-facebook-and-instagram-stories","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/02/21/three-tips-for-using-facebook-and-instagram-stories/" },{"title" :"We asked our design team: What did you learn in 2022, and what are you looking forward to in 2023?","deck" : "The beginning of the year is a good time to hunker down, reflect on the past, and envision the future. We brought some of that reflection into a design chapter meeting, where we asked the team: “What did you learn in 2022? What are you looking forward to in 2023?” Here’s what some of our team members had to say.","summary" : "The beginning of the year is a good time to hunker down, reflect on the past, and envision the future. We brought some of that reflection into a design chapter meeting, where we asked the team: “What did you learn in 2022? What are you looking forward to in 2023?” Here’s what some of our team members had to say.","date" : "2023-02-13T17:04:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "design" : "Design" },"branch" : "bc-archive-content-3", "filename" :"2023-02-16-we-asked-our-design-team-what-did-you-learn-in-2022-and-what-are-you-looking-forward-to-in-2023.md", "filepath" :"news/2023/02/2023-02-16-we-asked-our-design-team-what-did-you-learn-in-2022-and-what-are-you-looking-forward-to-in-2023.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/02/2023-02-16-we-asked-our-design-team-what-did-you-learn-in-2022-and-what-are-you-looking-forward-to-in-2023.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/02/2023-02-16-we-asked-our-design-team-what-did-you-learn-in-2022-and-what-are-you-looking-forward-to-in-2023.md","source" : "18f","source_url" : "https://18f.gsa.gov/2023/02/13/looking-back-and-forward/","weight" : "1","slug" : "we-asked-our-design-team-what-did-you-learn-in-2022-and-what-are-you-looking-forward-to-in-2023","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/02/13/we-asked-our-design-team-what-did-you-learn-in-2022-and-what-are-you-looking-forward-to-in-2023/" },{"title" :"An introduction to design systems","deck" : "Learn how and why to use design systems","summary" : "If your organization needs to ensure compliance with a design standard or align to a brand, a design system can help you achieve those goals more easily than building a site from scratch. Learn how a design system can help you and what you need to know to get started.","date" : "2023-02-10T14:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "design" : "Design", "digital-service-delivery" : "Digital service delivery" },"primary_image" : { "uid" : "uswds-interfaces-dark-1200x630", "alt" : "A variety of colorful U.S. Web Design System interfaces and icons on a black background.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"introduction-to-design-systems.md", "filepath" :"resources/introduction-to-design-systems.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/introduction-to-design-systems.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/introduction-to-design-systems.md","weight" : "1","slug" : "introduction-to-design-systems","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/introduction-to-design-systems/" },{"title" :"How to manage a federal website","deck" : "5 steps to building a successful government website","summary" : "Managing government websites is a targeted exercise. Here are 5 steps to help you build and maintain a successful one.","date" : "2023-02-02T09:13:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"frances-carden" : "Frances Carden"},"topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "design" : "Design", "plain-language" : "Plain language", "user-experience" : "User experience" },"primary_image" : { "uid" : "everythingpossible-istock-getty-images-1370929429", "alt" : "Close up of person working with mobile phone, stylus pen, and a laptop computer on a desk in an office. A screen of various business and web development icons float in the foreground.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "everythingpossible, iStock, Getty Images", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2023-02-02-how-to-manage-a-federal-website.md", "filepath" :"news/2023/02/2023-02-02-how-to-manage-a-federal-website.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/02/2023-02-02-how-to-manage-a-federal-website.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/02/2023-02-02-how-to-manage-a-federal-website.md","weight" : "1","slug" : "how-to-manage-a-federal-website","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/02/02/how-to-manage-a-federal-website/" },{"title" :"Bringing design in-house","deck" : "How to find, hire, and support design in your agency","summary" : "What is design, who are designers, and how can they help your agency? Learn how to build a design team that can help your agency solve “wicked problems” and be more innovative.","date" : "2023-01-27T10:11:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ana-monroe" : "Ana Monroe"},"topics" : { "design" : "Design", "digital-service-delivery" : "Digital service delivery", "product-and-project-management" : "Product and project management", "professional-development" : "Professional development", "user-experience" : "User experience" },"primary_image" : { "uid" : "u-x-designers-wear-face-masks-collaborating-in-the-office-yakobchuk-olena-istock-getty-images-1297220263", "alt" : "In an office, four designers wear face masks while reviewing paper protoypes for a mobile app.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "YakobchukOlena, iStock, Getty Images", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2023-01-27-bringing-design-in-house.md", "filepath" :"news/2023/01/2023-01-27-bringing-design-in-house.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/01/2023-01-27-bringing-design-in-house.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/01/2023-01-27-bringing-design-in-house.md","weight" : "1","slug" : "bringing-design-in-house","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/01/27/bringing-design-in-house/" },{"title" :"Revisiting who uses ONRR.gov: refining personas","deck" : "We’ve conducted several studies where we’ve noticed gaps in our onrr.gov personas, so we decided to revisit them.","summary" : "We’ve conducted several studies where we’ve noticed gaps in our onrr.gov personas, so we decided to revisit them.","date" : "2023-01-25T11:45:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "content-strategy" : "Content strategy", "design" : "Design", "usability" : "Usability" },"branch" : "bc-archive-content-3", "filename" :"2023-02-14-revisiting-who-uses-onrr-gov-refining-personas.md", "filepath" :"news/2023/02/2023-02-14-revisiting-who-uses-onrr-gov-refining-personas.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/02/2023-02-14-revisiting-who-uses-onrr-gov-refining-personas.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/02/2023-02-14-revisiting-who-uses-onrr-gov-refining-personas.md","source" : "doi-revenuedata","source_url" : "https://blog-nrrd.doi.gov/onrr-user-types/","weight" : "1","slug" : "revisiting-who-uses-onrr-gov-refining-personas","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/01/25/revisiting-who-uses-onrr-gov-refining-personas/" },{"title" :"Accessibility Testing for onrr.gov","deck" : "How do you make sure a website is accessible? This blog post outlines the four steps the Office of Natural Resources Revenue (ONRR - pronounced like "honor") at the U.S. Department of the Interior took to verify accessibility.","summary" : "How do you make sure a website is accessible? This blog post outlines the four steps the Office of Natural Resources Revenue (ONRR - pronounced like "honor") at the U.S. Department of the Interior took to verify accessibility.","date" : "2022-11-21T15:27:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "design" : "Design", "usability" : "Usability" },"branch" : "bc-archive-content-3", "filename" :"2022-11-25-accessibility-testing-for-onrr-gov.md", "filepath" :"news/2022/11/2022-11-25-accessibility-testing-for-onrr-gov.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/11/2022-11-25-accessibility-testing-for-onrr-gov.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/11/2022-11-25-accessibility-testing-for-onrr-gov.md","source" : "doi-revenuedata","source_url" : "https://blog-nrrd.doi.gov/four-part-hybrid-testing/","weight" : "1","slug" : "accessibility-testing-for-onrr-gov","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/11/21/accessibility-testing-for-onrr-gov/" },{"title" :"Sunrise to Sunset: Building a Customer-centric Digital Ecosystem","deck" : "Four Moments in a Website’s Life","summary" : "GSA has developed the Digital Lifecycle Program, with tools and guidance to help teams manage a compliant, customer-centric digital property from ideation through sunsetting.","date" : "2022-10-14T08:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ana-monroe" : "Ana Monroe"},"topics" : { "budgeting-and-performance" : "Budgeting and performance", "customer-experience" : "Customer experience", "design" : "Design", "digital-service-delivery" : "Digital service delivery", "governance" : "Governance" },"primary_image" : { "uid" : "gsa-logo-blue-bg-1200-x-630", "alt" : "", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-10-14-sunrise-to-sunset-building-a-customer-centric-digital-ecosystem.md", "filepath" :"news/2022/10/2022-10-14-sunrise-to-sunset-building-a-customer-centric-digital-ecosystem.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/10/2022-10-14-sunrise-to-sunset-building-a-customer-centric-digital-ecosystem.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/10/2022-10-14-sunrise-to-sunset-building-a-customer-centric-digital-ecosystem.md","weight" : "1","slug" : "sunrise-to-sunset-building-a-customer-centric-digital-ecosystem","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/10/14/sunrise-to-sunset-building-a-customer-centric-digital-ecosystem/" },{"kicker" : "","title" :"Taking a Design-led Approach to Digital Modernization","deck" : "Building GSA’s Enterprise Digital Experience team","summary" : "Learn how GSA uses collaboration, empathy, and existing expertise to modernize their digital portfolio and improve customer experience.","date" : "2022-10-07T09:06:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ana-monroe" : "Ana Monroe"},"topics" : { "budgeting-and-performance" : "Budgeting and performance", "customer-experience" : "Customer experience", "design" : "Design", "digital-service-delivery" : "Digital service delivery", "governance" : "Governance" },"primary_image" : { "uid" : "gsa-logo-blue-bg-1200-x-630", "alt" : "", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-10-07-taking-a-design-led-approach-to-digital-modernization.md", "filepath" :"news/2022/10/2022-10-07-taking-a-design-led-approach-to-digital-modernization.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/10/2022-10-07-taking-a-design-led-approach-to-digital-modernization.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/10/2022-10-07-taking-a-design-led-approach-to-digital-modernization.md","weight" : "1","slug" : "taking-a-design-led-approach-to-digital-modernization","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/10/07/taking-a-design-led-approach-to-digital-modernization/" },{"title" :"GSA Celebrates the 10th Anniversary of the Presidential Innovation Fellows (PIF) Program","deck" : "GSA Celebrates the 10th Anniversary of the Presidential Innovation Fellows (PIF) Program—Since 2012, over 200 Presidential Innovation Fellows have supported initiatives at more than 50 agencies, providing expert advice in specialized disciplines such as artificial intelligence, data strategy, product management, human-centered design, software development, and digital strategy. These efforts have enhanced agencies’ abilities to provide the best customer experience for their stakeholders and the public. The PIF program plans to celebrate the anniversary over the next year with activities to highlight the program’s impact and community since it launched.","summary" : "Since 2012, over 200 Presidential Innovation Fellows have supported initiatives at more than 50 agencies, providing expert advice in specialized disciplines such as artificial intelligence, data strategy, product management, human-centered design, software development, and digital strategy. These efforts have enhanced agencies’ abilities to provide the best customer experience for their stakeholders and the public. The PIF program plans to celebrate the anniversary over the next year with activities to highlight the program’s impact and community since it launched.","date" : "2022-08-23T18:11:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "artificial-intelligence" : "Artificial intelligence", "content-strategy" : "Content strategy", "design" : "Design", "human-centered-design" : "Human-centered design", "professional-development" : "Professional development" },"branch" : "bc-archive-content-3", "filename" :"2022-08-23-gsa-celebrates-the-10th-anniversary-of-the-presidential-innovation-fellows-pif-program.md", "filepath" :"news/2022/08/2022-08-23-gsa-celebrates-the-10th-anniversary-of-the-presidential-innovation-fellows-pif-program.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/08/2022-08-23-gsa-celebrates-the-10th-anniversary-of-the-presidential-innovation-fellows-pif-program.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/08/2022-08-23-gsa-celebrates-the-10th-anniversary-of-the-presidential-innovation-fellows-pif-program.md","source" : "gsa","source_url" : "https://www.gsa.gov/about-us/newsroom/news-releases/gsa-celebrates-the-10th-anniversary-of-the-presidential-innovation-fellows-program-08232022","weight" : "1","slug" : "gsa-celebrates-the-10th-anniversary-of-the-presidential-innovation-fellows-pif-program","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/08/23/gsa-celebrates-the-10th-anniversary-of-the-presidential-innovation-fellows-pif-program/" },{"kicker" : "Policy","title" :"Measuring and Justifying the Government Experience","deck" : "Measuring and Justifying the Government Experience—Private sector organizations use revenue as the primary measurement to justify improving experiences. Many government services don’t have revenue as a lever, so how can we justify work to improve experience? The Office of Natural Resources Revenue (ONRR) leveraged a few metrics on their team that fall into three categories: laws and regulations, improving the experience for users, and saving time for employees.","summary" : "Private sector organizations use revenue as the primary measurement to justify improving experiences. Many government services don’t have revenue as a lever, so how can we justify work to improve experience? The Office of Natural Resources Revenue (ONRR) leveraged a few metrics on their team that fall into three categories: laws and regulations, improving the experience for users, and saving time for employees.","date" : "2022-08-19T15:21:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "analytics" : "Analytics", "customer-experience" : "Customer experience", "design" : "Design", "digital-service-delivery" : "Digital service delivery", "governance" : "Governance", "open-data" : "Open data", "open-government" : "Open government", "public-policy" : "Public policy", "research" : "Research" },"branch" : "bc-archive-content-3", "filename" :"2022-08-25-measuring-and-justifying-the-government-experience.md", "filepath" :"news/2022/08/2022-08-25-measuring-and-justifying-the-government-experience.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/08/2022-08-25-measuring-and-justifying-the-government-experience.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/08/2022-08-25-measuring-and-justifying-the-government-experience.md","source" : "doi-revenuedata","source_url" : "https://blog-nrrd.doi.gov/metrics/","weight" : "1","slug" : "measuring-and-justifying-the-government-experience","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/08/19/measuring-and-justifying-the-government-experience/" },{"title" :"What Agile Looks Like at the Office of Natural Resources Revenue","deck" : "Agile at the Office of Natural Resources Revenue (ONRR) started with 18F. They reflect on where they are today, five years later.","summary" : "Agile at the Office of Natural Resources Revenue (ONRR) started with 18F. They reflect on where they are today, five years later.","date" : "2022-07-14T14:10:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "design" : "Design", "human-centered-design" : "Human-centered design", "product-and-project-management" : "Product and project management" },"branch" : "bc-archive-content-3", "filename" :"2022-07-14-what-agile-looks-like-at-the-office-of-natural-resources-revenue.md", "filepath" :"news/2022/07/2022-07-14-what-agile-looks-like-at-the-office-of-natural-resources-revenue.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/07/2022-07-14-what-agile-looks-like-at-the-office-of-natural-resources-revenue.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/07/2022-07-14-what-agile-looks-like-at-the-office-of-natural-resources-revenue.md","source" : "doi-revenuedata","source_url" : "https://blog-nrrd.doi.gov/agile/","weight" : "1","slug" : "what-agile-looks-like-at-the-office-of-natural-resources-revenue","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/07/14/what-agile-looks-like-at-the-office-of-natural-resources-revenue/" },{"title" :"Content Design for beta.ADA.gov: Writing for Action and Flexibility","deck" : "Content Design for beta.ADA.gov: Writing for Action and Flexibility—18F worked with a team at the Department of Justice to redesign ADA.gov. They helped them launch beta.ada.gov, and designed new content for some of the most sought-after ADA topics.","date" : "2022-07-13T18:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "design" : "Design", "human-centered-design" : "Human-centered design", "plain-language" : "Plain language", "research" : "Research" },"branch" : "bc-archive-content-3", "filename" :"2022-07-15-content-design-for-beta-ada-gov-writing-for-action-and-flexibility.md", "filepath" :"news/2022/07/2022-07-15-content-design-for-beta-ada-gov-writing-for-action-and-flexibility.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/07/2022-07-15-content-design-for-beta-ada-gov-writing-for-action-and-flexibility.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/07/2022-07-15-content-design-for-beta-ada-gov-writing-for-action-and-flexibility.md","source" : "18f","source_url" : "https://18f.gsa.gov/2022/07/13/content-design-ada/","weight" : "1","slug" : "content-design-for-beta-ada-gov-writing-for-action-and-flexibility","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/07/13/content-design-for-beta-ada-gov-writing-for-action-and-flexibility/" },{"kicker" : "","title" :"Sunsetting Go.USA.gov: Frequently Asked Questions","deck" : "Sunsetting Go.USA.gov: Frequently Asked Questions—For more than a dozen years, government employees have used the Go.USA.gov URL shortening service to turn long government and military URLs into more manageable short URLs. On September 18, 2022, the U.S. General Services Administration (GSA) will sunset Go.USA.gov. If you’re a Go.USA.gov user, these answers to common questions can help you know what to do to prepare for the end of the service.","summary" : "","date" : "2022-05-24T08:08:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "analytics" : "Analytics", "content-strategy" : "Content strategy", "design" : "Design", "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"2022-05-25-sunsetting-go-usa-gov-frequently-asked-questions.md", "filepath" :"news/2022/05/2022-05-25-sunsetting-go-usa-gov-frequently-asked-questions.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/05/2022-05-25-sunsetting-go-usa-gov-frequently-asked-questions.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/05/2022-05-25-sunsetting-go-usa-gov-frequently-asked-questions.md","source" : "usagov","source_url" : "https://blog.usa.gov/sunsetting-go.usa.gov-frequently-asked-questions","weight" : "1","slug" : "sunsetting-go-usa-gov-frequently-asked-questions","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/05/24/sunsetting-go-usa-gov-frequently-asked-questions/" },{"title" :"Two Years of Federal Student Aid's Virtual Assistant Lead to Lessons Learned and a Clear Vision of the Work Ahead","summary" : "Education’s FSA team behind Aidan® shares what they’ve learned over the past two years to help drive improvements and expand the product to a wider range of users.","date" : "2022-05-02T16:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"laura-nadel" : "Laura Nadel","christine-wilkes" : "Christine Wilkes"},"topics" : { "artificial-intelligence" : "Artificial intelligence", "customer-experience" : "Customer experience", "design" : "Design", "security" : "Security", "user-experience" : "User experience" },"primary_image" : { "uid" : "fafsa-ask-aidan-owl-logo-in-chat-bubble", "alt" : "The Free Application for Federal Student Aid, FAFSA®, Ask Aidan owl logo in bright green, within a chat bubble outline of the same color.", "width" : "1200", "height" : "628", "credit" : "", "caption" : "", "format" : "jpg" },"branch" : "bc-archive-content-3", "filename" :"2022-05-02-two-years-of-federal-student-aid-virtual-assistant-lead-to-lessons-learned-and-a-clear-vision-of-the-work-ahead.md", "filepath" :"news/2022/05/2022-05-02-two-years-of-federal-student-aid-virtual-assistant-lead-to-lessons-learned-and-a-clear-vision-of-the-work-ahead.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/05/2022-05-02-two-years-of-federal-student-aid-virtual-assistant-lead-to-lessons-learned-and-a-clear-vision-of-the-work-ahead.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/05/2022-05-02-two-years-of-federal-student-aid-virtual-assistant-lead-to-lessons-learned-and-a-clear-vision-of-the-work-ahead.md","weight" : "1","slug" : "two-years-of-federal-student-aid-virtual-assistant-lead-to-lessons-learned-and-a-clear-vision-of-the-work-ahead","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/05/02/two-years-of-federal-student-aid-virtual-assistant-lead-to-lessons-learned-and-a-clear-vision-of-the-work-ahead/" },{"kicker" : "Customer Experience","title" :"Creating a New Way for People To Discover Government Benefits","deck" : "Creating a New Way for People To Discover Government Benefits—To make it even easier for everyone to find services and benefits without needing to understand government structure, we’re developing a new digital tool in partnership with 10x, GSA’s incremental technology fund. BEARS, the Benefits Eligibility Awareness Resource Service, is an important step forward in providing an integrated, simple solution for federal benefits to improve the customer experience and will eventually cover all federal benefits from all agencies.","summary" : "summ","date" : "2022-03-15T19:47:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lgodfrey" : "Laura Godfrey"},"topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "design" : "Design", "multilingual" : "Multilingual", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2022-03-15-creating-a-new-way-for-people-to-discover-government-benefits.md", "filepath" :"news/2022/03/2022-03-15-creating-a-new-way-for-people-to-discover-government-benefits.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/03/2022-03-15-creating-a-new-way-for-people-to-discover-government-benefits.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/03/2022-03-15-creating-a-new-way-for-people-to-discover-government-benefits.md","source" : "usagov","source_url" : "https://blog.usa.gov/creating-a-new-way-for-people-to-discover-government-benefits","weight" : "1","slug" : "creating-a-new-way-for-people-to-discover-government-benefits","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/03/15/creating-a-new-way-for-people-to-discover-government-benefits/" },{"title" :"Lessons from the 2021 Federal Plain Language Report Card","deck" : "During the Digital.gov and Plain Language Community event, Results of the 2021 Federal Report Card, speaker David Lipscomb gave examples of web content that received both high and low scores in the 2021 Plain Language Report Card. Here’s what we learned.","summary" : "","date" : "2022-03-11T21:17:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"mara-goldberg" : "Mara Goldberg","gabby-fratanduono-king" : "Gabby Fratanduono-King"},"topics" : { "accessibility" : "Accessibility", "communication" : "Communication", "content-strategy" : "Content strategy", "design" : "Design", "plain-language" : "Plain language", "user-experience" : "User experience" },"primary_image" : { "uid" : "title-card-2021-plain-language-report-card-slide-7-dhs-foia", "alt" : "Graphic for the 2021 Plain Language Report Card resource page is a screen capture of slide number seven from the December 2021 event presentation deck. It shows the Department of Homeland Security (DHS) FOIA request page and accompanying text indicating six ways this is a good example of plain language use.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-03-12-lessons-from-the-2021-federal-plain-language-report-card.md", "filepath" :"news/2022/03/2022-03-12-lessons-from-the-2021-federal-plain-language-report-card.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/03/2022-03-12-lessons-from-the-2021-federal-plain-language-report-card.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/03/2022-03-12-lessons-from-the-2021-federal-plain-language-report-card.md","source_url" : "https://digital.gov/resources/lessons-from-the-2021-federal-plain-language-report-card/","weight" : "1","slug" : "lessons-from-the-2021-federal-plain-language-report-card","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/03/11/lessons-from-the-2021-federal-plain-language-report-card/" },{"title" :"Lessons from the 2021 Federal Plain Language Report Card","deck" : "What we learned from examples of web content that received both high and low scores.","summary" : "This event recap highlights best practices, a short case study video, and examples of federal web content that received both high and low scores in the 2021 Plain Language Report Card.","date" : "2022-03-11T17:26:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"mara-goldberg" : "Mara Goldberg","gabby-fratanduono-king" : "Gabby Fratanduono-King"},"topics" : { "accessibility" : "Accessibility", "communication" : "Communication", "content-strategy" : "Content strategy", "design" : "Design", "plain-language" : "Plain language", "user-experience" : "User experience" },"primary_image" : { "uid" : "title-card-2021-plain-language-report-card-slide-7-dhs-foia", "alt" : "Graphic for the 2021 Plain Language Report Card resource page is a screen capture of slide number seven from the December 2021 event presentation deck. It shows the Department of Homeland Security (DHS) FOIA request page and accompanying text indicating six ways this is a good example of plain language use.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"lessons-from-the-2021-federal-plain-language-report-card.md", "filepath" :"resources/lessons-from-the-2021-federal-plain-language-report-card.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/lessons-from-the-2021-federal-plain-language-report-card.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/lessons-from-the-2021-federal-plain-language-report-card.md","weight" : "1","slug" : "lessons-from-the-2021-federal-plain-language-report-card","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/lessons-from-the-2021-federal-plain-language-report-card/" },{"title" :"From Fellowship To Full-time: How a CFPB Software Engineer Helped Protect Consumers and Built a Career in Civic Tech","summary" : "Anselm Bradford, a front-end engineer at the Consumer Financial Protection Bureau (CFPB), is using his tech skills to protect American consumers.","date" : "2022-03-07T11:15:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"chris-kuang" : "Chris Kuang"},"topics" : { "accessibility" : "Accessibility", "customer-experience" : "Customer experience", "design" : "Design", "digital-service-delivery" : "Digital service delivery", "professional-development" : "Professional development", "software-engineering" : "Software engineering", "user-experience" : "User experience" },"primary_image" : { "uid" : "usdc-cfpb-civic-tech-title-card", "alt" : "A title card with a headshot of Anselm Bradford, who is wearing wire glasses and a dark collared shirt. In light blue text to the left of his photo, reads, Fellowship To Full-time: How a CFPB Software Engineer Helped Protect Consumers and Built a Career in Civic Tech. In the top right corner of the banner is the U.S. Digital Corps logo in white. The background colors are four different shades of blue.", "width" : "1200", "height" : "628", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-03-07-from-fellowship-to-full-time-how-a-cfpb-software-engineer-helped-protect-consumers-and-built-a-career-in-civic-tech.md", "filepath" :"news/2022/03/2022-03-07-from-fellowship-to-full-time-how-a-cfpb-software-engineer-helped-protect-consumers-and-built-a-career-in-civic-tech.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/03/2022-03-07-from-fellowship-to-full-time-how-a-cfpb-software-engineer-helped-protect-consumers-and-built-a-career-in-civic-tech.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/03/2022-03-07-from-fellowship-to-full-time-how-a-cfpb-software-engineer-helped-protect-consumers-and-built-a-career-in-civic-tech.md","weight" : "1","slug" : "from-fellowship-to-full-time-how-a-cfpb-software-engineer-helped-protect-consumers-and-built-a-career-in-civic-tech","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/03/07/from-fellowship-to-full-time-how-a-cfpb-software-engineer-helped-protect-consumers-and-built-a-career-in-civic-tech/" },{"kicker" : "Customer Experience","title" :"The Customer Experience (CX) Symposium Series: A Thought Incubator for Federal CX Practitioners","summary" : "What is the past, present, and future of public sector customer experience practice? The CX Symposium series gathers practitioners to map our way.","date" : "2022-01-21T11:21:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"sheev-dav" : "Sheev Davé","ana-monroe" : "Ana Monroe"},"topics" : { "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "design" : "Design", "governance" : "Governance", "professional-development" : "Professional development" },"primary_image" : { "uid" : "tutti-frutti-istock-getty-images-plus-1279167776-1200", "alt" : "A set of five flat speech bubbles, in various colors and sizes, overlap on a white background.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-01-21-the-customer-experience-symposium-series-a-thought-incubator-for-federal-cx-practitioners.md", "filepath" :"news/2022/01/2022-01-21-the-customer-experience-symposium-series-a-thought-incubator-for-federal-cx-practitioners.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/01/2022-01-21-the-customer-experience-symposium-series-a-thought-incubator-for-federal-cx-practitioners.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/01/2022-01-21-the-customer-experience-symposium-series-a-thought-incubator-for-federal-cx-practitioners.md","weight" : "1","slug" : "the-customer-experience-symposium-series-a-thought-incubator-for-federal-cx-practitioners","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/01/21/the-customer-experience-symposium-series-a-thought-incubator-for-federal-cx-practitioners/" },{"kicker" : "User Experience","title" :"Open-source Information Architecture Design: Using the Tools You Have To Conduct Card Sorting and Tree Testing","deck" : "","summary" : "Learn how we used GitHub to conduct a card sort and tree testing to improve the information architecture for onrr.gov.","date" : "2022-01-06T11:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"shannon-mcharg" : "Shannon McHarg","maroya-faied" : "Maroya Faied","lindsay-goldstein" : "Lindsay Goldstein"},"topics" : { "design" : "Design", "information-architecture" : "Information architecture", "open-source" : "Open source", "research" : "Research", "user-experience" : "User experience" },"primary_image" : { "uid" : "onrr-organized-cards-2021-ux-summit", "alt" : "Screenshot of our test has cards organized into categories using a GitHub project. There are five columns. From left to right, the Uncategorized column has 19 cards, the About ONRR column has six cards, the Trainings column has five cards, the Pricing column has five cards, and the Rules & Regulations column has eight cards.", "width" : "1862", "height" : "804", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-01-03-open-source-information-architecture-design-using-the-tools-you-have-to-conduct-card-sorting-and-tree-testing.md", "filepath" :"news/2022/01/2022-01-03-open-source-information-architecture-design-using-the-tools-you-have-to-conduct-card-sorting-and-tree-testing.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/01/2022-01-03-open-source-information-architecture-design-using-the-tools-you-have-to-conduct-card-sorting-and-tree-testing.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/01/2022-01-03-open-source-information-architecture-design-using-the-tools-you-have-to-conduct-card-sorting-and-tree-testing.md","weight" : "1","slug" : "open-source-information-architecture-design-using-the-tools-you-have-to-conduct-card-sorting-and-tree-testing","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/01/06/open-source-information-architecture-design-using-the-tools-you-have-to-conduct-card-sorting-and-tree-testing/" },{"kicker" : "User Experience","title" :"A User-Centered Approach: Simplicity and Complexity in a Homepage Graphic","deck" : "A User-Centered Approach: Simplicity and Complexity in a Homepage Graphic—UX interns go through the redesign and testing process of a homepage graphic to communicate the scope the site.","summary" : "","date" : "2021-08-12T16:29:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "design" : "Design", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2021-08-13-a-user-centered-approach-simplicity-and-complexity-in-a-homepage-graphic.md", "filepath" :"news/2021/08/2021-08-13-a-user-centered-approach-simplicity-and-complexity-in-a-homepage-graphic.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2021/08/2021-08-13-a-user-centered-approach-simplicity-and-complexity-in-a-homepage-graphic.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2021/08/2021-08-13-a-user-centered-approach-simplicity-and-complexity-in-a-homepage-graphic.md","source_url" : "https://blog-nrrd.doi.gov/homepage-graphic/","weight" : "1","slug" : "a-user-centered-approach-simplicity-and-complexity-in-a-homepage-graphic","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2021/08/12/a-user-centered-approach-simplicity-and-complexity-in-a-homepage-graphic/" },{"kicker" : "Innovation","title" :"GSA Launches New Innovation Adoption Community of Practice","deck" : "Learn how you can get involved!","summary" : "GSA is launching the Innovation Adoption Community of Practice on Digital.gov to connect those who embrace innovative methods and practices that improve government service delivery.","date" : "2021-07-08T15:55:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"bethany-blakey" : "Bethany Blakey","brooke-dine" : "Brooke Dine","julia-begley" : "Julia Begley"},"topics" : { "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "design" : "Design", "professional-development" : "Professional development" },"primary_image" : { "uid" : "innovation-adoption-cop-blog-post", "alt" : "", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2021-07-08-gsa-launches-new-innovation-adoption-community-of-practice.md", "filepath" :"news/2021/07/2021-07-08-gsa-launches-new-innovation-adoption-community-of-practice.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2021/07/2021-07-08-gsa-launches-new-innovation-adoption-community-of-practice.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2021/07/2021-07-08-gsa-launches-new-innovation-adoption-community-of-practice.md","weight" : "1","slug" : "gsa-launches-new-innovation-adoption-community-of-practice","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2021/07/08/gsa-launches-new-innovation-adoption-community-of-practice/" },{"title" :"Multilingual Huddle: Designing for Translation","summary" : "In this webinar, Laura Godfrey and Fedora Braverman share tips for translating content in the digital context.","date" : "2021-06-16T12:19:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lgodfrey" : "Laura Godfrey"},"topics" : { "content-strategy" : "Content strategy", "content-strategy" : "Content strategy", "design" : "Design", "multilingual" : "Multilingual", "plain-language" : "Plain language" },"primary_image" : { "uid" : "multilingual-huddle-cfpb-homepage-vietnamese", "alt" : "A screen capture of the homepage of the consumerfinance.gov is set to the Vietnamese language.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"multilingual-huddle-designing-for-translation.md", "filepath" :"resources/multilingual-huddle-designing-for-translation.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/multilingual-huddle-designing-for-translation.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/multilingual-huddle-designing-for-translation.md","weight" : "1","slug" : "multilingual-huddle-designing-for-translation","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/multilingual-huddle-designing-for-translation/" },{"kicker" : "Search","title" :"Making It Easier for People to Find Federal Agencies","deck" : "Making It Easier for People to Find Federal Agencies—Finding contact information for a federal department or agency is a top task at USA.gov and USAGov en Español. Our A-Z Index of U.S. Government Departments and Agencies directory is a popular feature and the result of many years of user testing and website user metrics.","summary" : "","date" : "2021-06-08T19:14:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "design" : "Design", "multilingual" : "Multilingual", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2021-06-14-making-it-easier-for-people-to-find-federal-agencies.md", "filepath" :"news/2021/06/2021-06-14-making-it-easier-for-people-to-find-federal-agencies.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2021/06/2021-06-14-making-it-easier-for-people-to-find-federal-agencies.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2021/06/2021-06-14-making-it-easier-for-people-to-find-federal-agencies.md","source" : "usagov","source_url" : "https://blog.usa.gov/making-it-easier-for-people-to-find-federal-agencies","weight" : "1","slug" : "making-it-easier-for-people-to-find-federal-agencies","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2021/06/08/making-it-easier-for-people-to-find-federal-agencies/" },{"kicker" : "A/B Testing","title" :"How To Navigate Challenges to Successfully A/B Test Your Emails","summary" : "The article will go over some best practices of implementing A/B testing on your emails.","date" : "2021-05-21T11:44:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jenn-wingerberg" : "Jenn Wingerberg"},"topics" : { "customer-experience" : "Customer experience", "design" : "Design", "research" : "Research", "usability" : "Usability" },"branch" : "bc-archive-content-3", "filename" :"2021-05-21-how-to-navigate-challenges-to-successfully-a-b-test-your-emails.md", "filepath" :"news/2021/05/2021-05-21-how-to-navigate-challenges-to-successfully-a-b-test-your-emails.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2021/05/2021-05-21-how-to-navigate-challenges-to-successfully-a-b-test-your-emails.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2021/05/2021-05-21-how-to-navigate-challenges-to-successfully-a-b-test-your-emails.md","weight" : "1","slug" : "how-to-navigate-challenges-to-successfully-a-b-test-your-emails","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2021/05/21/how-to-navigate-challenges-to-successfully-a-b-test-your-emails/" },{"kicker" : "Strategy","title" :"Building a User-Centered Data Strategy","deck" : "Building a User-Centered Data Strategy—Developing a data strategy is challenging, but 18F can help agencies with the process of creating an effective one. Our principles of user-centered design, agile, and iterative delivery can increase an agency’s chance for success in using data more effectively.","summary" : "Building a User-Centered Data Strategy—Developing a data strategy is challenging, but 18F can help agencies with the process of creating an effective one. Our principles of user-centered design, agile, and iterative delivery can increase an agency’s chance for success in using data more effectively.","date" : "2021-04-01T16:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "content-strategy" : "Content strategy", "design" : "Design", "human-centered-design" : "Human-centered design", "open-data" : "Open data" },"branch" : "bc-archive-content-3", "filename" :"2021-04-01-building-a-user-centered-data-strategy.md", "filepath" :"news/2021/04/2021-04-01-building-a-user-centered-data-strategy.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2021/04/2021-04-01-building-a-user-centered-data-strategy.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2021/04/2021-04-01-building-a-user-centered-data-strategy.md","source" : "18f","source_url" : "https://18f.gsa.gov/2021/04/01/building_a_user-centered_data_strategy/","weight" : "1","slug" : "building-a-user-centered-data-strategy","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2021/04/01/building-a-user-centered-data-strategy/" },{"kicker" : "USWDS","title" :"Next for the U.S. Web Design System","deck" : "What’s Next for the U.S. Web Design System—In 2020, we brought together researchers, designers, engineers, and policymakers to conduct research across dozens of federal agencies to help support emergency response efforts related to the COVID-19 pandemic. Today we released a new and exciting report and strategy that outlines what’s next for the design system and our community.","summary" : "What’s Next for the U.S. Web Design System—In 2020, we brought together researchers, designers, engineers, and policymakers to conduct research across dozens of federal agencies to help support emergency response efforts related to the COVID-19 pandemic. Today we released a new and exciting report and strategy that outlines what’s next for the design system and our community.","date" : "2021-03-11T15:13:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "content-strategy" : "Content strategy", "design" : "Design", "public-policy" : "Public policy", "research" : "Research" },"branch" : "bc-archive-content-3", "filename" :"2021-03-12-next-for-the-u-s-web-design-system.md", "filepath" :"news/2021/03/2021-03-12-next-for-the-u-s-web-design-system.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2021/03/2021-03-12-next-for-the-u-s-web-design-system.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2021/03/2021-03-12-next-for-the-u-s-web-design-system.md","source" : "uswds","source_url" : "https://designsystem.digital.gov/next/?utm_source=site-dg&utm_medium=referral&utm_campaign=whats-next-uswds","weight" : "1","slug" : "next-for-the-u-s-web-design-system","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2021/03/11/next-for-the-u-s-web-design-system/" },{"kicker" : "Privacy","title" :"Security is Everyone's Responsibility: Delivering Secure, Usable Login for Government","deck" : "How login.gov incorporated human centered design and continuous discovery into their product development process to improve the user experience.","summary" : "How login.gov incorporated human centered design and continuous discovery into their product development process to improve the user experience.","date" : "2021-03-02T10:28:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"julia-solorzano" : "Julia Solórzano"},"topics" : { "design" : "Design", "human-centered-design" : "Human-centered design", "privacy" : "Privacy", "research" : "Research", "security" : "Security", "user-experience" : "User experience" },"primary_image" : { "uid" : "login-gov-launch", "alt" : "", "width" : "600", "height" : "400", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2021-03-02-security-is-everyones-job-delivering-secure-usable-login-for-government.md", "filepath" :"news/2021/03/2021-03-02-security-is-everyones-job-delivering-secure-usable-login-for-government.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2021/03/2021-03-02-security-is-everyones-job-delivering-secure-usable-login-for-government.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2021/03/2021-03-02-security-is-everyones-job-delivering-secure-usable-login-for-government.md","weight" : "1","slug" : "security-is-everyones-job-delivering-secure-usable-login-for-government","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2021/03/02/security-is-everyones-job-delivering-secure-usable-login-for-government/" },{"kicker" : "Design","title" :"The New FedRAMP.gov","deck" : "The New FedRAMP.gov—FedRAMP is excited to announce the launch of our revamped website. Thanks to feedback from our partners and stakeholders, the website has an improved user experience that makes FedRAMP information and resources more accessible. The website provides more in-depth information about FedRAMP’s authorization process, enabling agencies, Cloud Service Providers (CSPs), and Third-Party Assessment Organizations (3PAOs) to easily access pertinent information related to their role in the FedRAMP Authorization process.","summary" : "The New FedRAMP.gov—FedRAMP is excited to announce the launch of our revamped website. Thanks to feedback from our partners and stakeholders, the website has an improved user experience that makes FedRAMP information and resources more accessible. The website provides more in-depth information about FedRAMP’s authorization process, enabling agencies, Cloud Service Providers (CSPs), and Third-Party Assessment Organizations (3PAOs) to easily access pertinent information related to their role in the FedRAMP Authorization process.","date" : "2021-02-16T17:48:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "cloud-and-infrastructure" : "Cloud and infrastructure", "design" : "Design", "security" : "Security" },"branch" : "bc-archive-content-3", "filename" :"2021-02-17-the-new-fedramp-gov.md", "filepath" :"news/2021/02/2021-02-17-the-new-fedramp-gov.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2021/02/2021-02-17-the-new-fedramp-gov.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2021/02/2021-02-17-the-new-fedramp-gov.md","source" : "fedramp","source_url" : "https://www.fedramp.gov/2021-02-16-new-fedrampgov/","weight" : "1","slug" : "the-new-fedramp-gov","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2021/02/16/the-new-fedramp-gov/" },{"title" :"Deceptive Design: How to Identify and Combat Consequence Design","deck" : "","summary" : "Consequence design is part of everyday life. Techniques like “deceptive patterns” and “hostile design” trick people into taking unintended actions — learn how to prevent them from sneaking into our design work.","date" : "2020-12-01T14:10:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ron-bronson" : "Ron Bronson"},"topics" : { "design" : "Design", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"deceptive-design-how-to-identify-and-combat-consequence-design.md", "filepath" :"resources/deceptive-design-how-to-identify-and-combat-consequence-design.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/deceptive-design-how-to-identify-and-combat-consequence-design.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/deceptive-design-how-to-identify-and-combat-consequence-design.md","weight" : "1","slug" : "deceptive-design-how-to-identify-and-combat-consequence-design","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/deceptive-design-how-to-identify-and-combat-consequence-design/" },{"title" :"Code.gov Better Know an Engineer: Rayvn Manuel","deck" : "Code.gov Better Know an Engineer: Rayvn Manuel—We’re back with another installment of Better Know an Engineer. We are pleased to feature a friend of Code.gov and all-around amazing person, Rayvn Manuel; senior application developer and DevOps engineer at the Smithsonian Insitute's National Museum of African American History and Culture (NMAAHC).","summary" : "Code.gov Better Know an Engineer: Rayvn Manuel—We’re back with another installment of Better Know an Engineer. We are pleased to feature a friend of Code.gov and all-around amazing person, Rayvn Manuel; senior application developer and DevOps engineer at the Smithsonian Insitute's National Museum of African American History and Culture (NMAAHC).","date" : "2020-08-13T12:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "design" : "Design", "mobile" : "Mobile", "software-engineering" : "Software engineering" },"branch" : "bc-archive-content-3", "filename" :"2020-08-13-codegov-better-know-an-engineer-rayvn.md", "filepath" :"news/2020/08/2020-08-13-codegov-better-know-an-engineer-rayvn.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2020/08/2020-08-13-codegov-better-know-an-engineer-rayvn.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2020/08/2020-08-13-codegov-better-know-an-engineer-rayvn.md","source" : "codegov","source_url" : "https://medium.com/codedotgov/code-gov-better-know-an-engineer-rayvn-manuel-46188c95218b","weight" : "1","slug" : "codegov-better-know-an-engineer-rayvn","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2020/08/13/codegov-better-know-an-engineer-rayvn/" },{"title" :"Giving Users the Information They Crave: Data and Analytics Tips From USAGov en Espa\u0026ntilde;ol","deck" : "Giving Users the Information They Crave: Data and Analytics Tips From USAGov en Español—User data guides what we do at USAGov. Without it, we wouldn’t know what government questions people are searching for. And we wouldn’t know how to design our content to make it easier for people to find and understand the answers.","summary" : "","date" : "2020-07-08T09:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "analytics" : "Analytics", "budgeting-and-performance" : "Budgeting and performance", "content-strategy" : "Content strategy", "design" : "Design", "multilingual" : "Multilingual", "open-data" : "Open data" },"branch" : "bc-archive-content-3", "filename" :"2020-07-08-giving-users-information-they-crave-data.md", "filepath" :"news/2020/07/2020-07-08-giving-users-information-they-crave-data.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2020/07/2020-07-08-giving-users-information-they-crave-data.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2020/07/2020-07-08-giving-users-information-they-crave-data.md","source" : "usagov","source_url" : "https://blog.usa.gov/giving-users-the-information-they-crave-data-and-analytics-tips-from-usagov-en-espa%C3%B1ol","weight" : "1","slug" : "giving-users-information-they-crave-data","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2020/07/08/giving-users-information-they-crave-data/" },{"kicker" : "Content Design","title" :"Building Trust in a Public Health Crisis","deck" : "Building Trust in a Public Health Crisis—Lately, the 18F content team has been thinking about how to communicate well in a crisis—providing clear, understandable content is especially important. Content strategy practices that focus on the needs of the user are essential to earning the trust of the public. Here, we will explain how to embody those qualities on the web in user-centered ways.","summary" : "","date" : "2020-06-23T18:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "content-strategy" : "Content strategy", "design" : "Design" },"branch" : "bc-archive-content-3", "filename" :"2020-06-23-building-trust-in-a-public-health.md", "filepath" :"news/2020/06/2020-06-23-building-trust-in-a-public-health.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2020/06/2020-06-23-building-trust-in-a-public-health.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2020/06/2020-06-23-building-trust-in-a-public-health.md","source" : "18f","source_url" : "https://18f.gsa.gov/2020/06/23/building-trust-in-a-public-health-crisis/","weight" : "1","slug" : "building-trust-in-a-public-health","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2020/06/23/building-trust-in-a-public-health/" },{"title" :"\u0026#34;Diga o marque 2\u0026#34;: USAGov en Espa\u0026ntilde;ol’s New Approach to Interactive Voice Response","deck" : ""Diga o marque 2": USAGov en Español’s New Approach to Interactive Voice Response—USAGov receives and responds to questions directly from the public in many ways: through social media, on page surveys on USA.gov and USAGov en Español, and through chats and calls. One powerful tool in the USAGov toolbelt is our interactive voice response (IVR) system in both English and Spanish through the USAGov Contact Center.","summary" : "","date" : "2020-06-23T09:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "contact-centers" : "Contact centers", "content-strategy" : "Content strategy", "design" : "Design", "multilingual" : "Multilingual", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2020-06-23-diga-o-marque-2-usagov-en.md", "filepath" :"news/2020/06/2020-06-23-diga-o-marque-2-usagov-en.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2020/06/2020-06-23-diga-o-marque-2-usagov-en.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2020/06/2020-06-23-diga-o-marque-2-usagov-en.md","source" : "usagov","source_url" : "https://blog.usa.gov/diga-o-marque-2-usagov-en-espa%C3%B1ols-new-approach-to-interactive-voice-response","weight" : "1","slug" : "diga-o-marque-2-usagov-en","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2020/06/23/diga-o-marque-2-usagov-en/" },{"title" :"Addressing Barriers to User-Centered Design","deck" : "An overview of the most common barriers and how federal agencies might address them.","summary" : "An overview of the most common barriers and how federal agencies might address them.","date" : "2020-01-03T17:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andrew-maier" : "Andrew Maier"},"topics" : { "design" : "Design", "research" : "Research" },"branch" : "bc-archive-content-3", "filename" :"addressing-barriers-usercentered-design.md", "filepath" :"resources/addressing-barriers-usercentered-design.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/addressing-barriers-usercentered-design.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/addressing-barriers-usercentered-design.md","source" : "18f","source_url" : "https://18f.gsa.gov/2019/11/07/barriers-to-governments-adoption-of-user-centered-design-and-how-to-address-them/","weight" : "1","slug" : "addressing-barriers-usercentered-design","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/addressing-barriers-usercentered-design/" },{"title" :"The basics of human-centered design in government","deck" : "How the Lab at OPM drives innovation through design education","summary" : "How the Lab at OPM drives innovation through design education","date" : "2020-01-03T17:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "design" : "Design", "research" : "Research" },"branch" : "bc-archive-content-3", "filename" :"basics-human-centered-design-in-government.md", "filepath" :"resources/basics-human-centered-design-in-government.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/basics-human-centered-design-in-government.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/basics-human-centered-design-in-government.md","source" : "opm-labs","source_url" : "https://www.youtube.com/watch?v=DGDCd2ELpok","weight" : "1","slug" : "basics-human-centered-design-in-government","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/basics-human-centered-design-in-government/" },{"title" :"U.S. Web Design System","deck" : "Making it easier to build accessible, mobile-friendly government websites for the public.","summary" : "A community for anyone building federal websites with the U.S. Web Design System (USWDS) or considering it for a future project.","date" : "2019-12-12T19:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams"},"topics" : { "accessibility" : "Accessibility", "design" : "Design", "open-source" : "Open source", "product-and-project-management" : "Product and project management", "software-engineering" : "Software engineering", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"uswds.md", "filepath" :"communities/uswds.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/communities/uswds.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/communities/uswds.md","weight" : "1","slug" : "uswds","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/communities/uswds/" },{"title" :"U.S. Web Design System","deck" : "A design system for the federal government.","summary" : "A design system for the federal government that makes it easier to build accessible, mobile-friendly government websites for the American public.","date" : "2019-04-11T23:37:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar"},"topics" : { "accessibility" : "Accessibility", "design" : "Design", "mobile" : "Mobile", "product-and-project-management" : "Product and project management", "software-engineering" : "Software engineering", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"uswds-design-system.md", "filepath" :"resources/uswds-design-system.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/uswds-design-system.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/uswds-design-system.md","source" : "uswds","source_url" : "https://designsystem.digital.gov/","weight" : "1","slug" : "the-us-web-design-system","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/the-us-web-design-system/" },{"title" :"Revised 508 Standards Roadmap","summary" : "Follow the Revised 508 Standards to ensure your information and communication technology (ICT) is accessible and usable by individuals with disabilities.","date" : "2018-01-30T10:27:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "design" : "Design", "software-engineering" : "Software engineering" },"branch" : "bc-archive-content-3", "filename" :"revised-508-standards-roadmap.md", "filepath" :"resources/revised-508-standards-roadmap.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/revised-508-standards-roadmap.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/revised-508-standards-roadmap.md","source" : "section508gov","source_url" : "https://www.section508.gov/manage/program-roadmap/","weight" : "1","slug" : "revised-508-standards-roadmap","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/revised-508-standards-roadmap/" },{"title" :"18F","deck" : "We help government agencies fix technical problems, build products, and improve how government serves the public through technology.","summary" : "We help government agencies fix technical problems, build products, and improve how government serves the public through technology.","date" : "0001-01-01T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"hannah-kane" : "Hannah Kane","sarah-eckert" : "Sarah Eckert"},"topics" : { "content-strategy" : "Content strategy", "design" : "Design", "product-and-project-management" : "Product and project management", "software-engineering" : "Software engineering" },"branch" : "bc-archive-content-3", "filename" :"service_18f.md", "filepath" :"services/service_18f.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/services/service_18f.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/services/service_18f.md","source" : "18f","source_url" : "https://18f.gsa.gov/","weight" : "1","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/services/service_18f/" },{"title" :"Presidential Innovation Fellows","summary" : "We help government agencies fix technical problems, build products, and improve how government serves the public through technology.","date" : "0001-01-01T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "content-strategy" : "Content strategy", "design" : "Design", "product-and-project-management" : "Product and project management", "software-engineering" : "Software engineering" },"branch" : "bc-archive-content-3", "filename" :"service_pif.md", "filepath" :"services/service_pif.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/services/service_pif.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/services/service_pif.md","source" : "pif","source_url" : "https://www.pif.gov/","weight" : "1","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/services/service_pif/" },{"title" :"U.S. Digital Service","summary" : "We deploy small, responsive groups of designers, engineers, product managers, and bureaucracy specialists to work with and empower civil servants.","date" : "0001-01-01T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "content-strategy" : "Content strategy", "design" : "Design", "product-and-project-management" : "Product and project management", "software-engineering" : "Software engineering" },"branch" : "bc-archive-content-3", "filename" :"service_usds.md", "filepath" :"services/service_usds.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/services/service_usds.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/services/service_usds.md","source" : "usds","source_url" : "https://www.usds.gov/","weight" : "1","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/services/service_usds/" },{"title" :"An Introduction to USWDS 3.0","deck" : "A design system for the federal government.","summary" : "A design system for the federal government that makes it easier to build accessible, mobile-friendly government websites for the American public.","date" : "2019-04-11T23:37:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar"},"topics" : { "accessibility" : "Accessibility", "design" : "Design", "mobile" : "Mobile", "product-and-project-management" : "Product and project management", "software-engineering" : "Software engineering", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"an-introduction-us-web-design-system.md", "filepath" :"resources/an-introduction-us-web-design-system.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/an-introduction-us-web-design-system.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/an-introduction-us-web-design-system.md","source" : "uswds","source_url" : "https://designsystem.digital.gov/whats-new/updates/2022/04/28/introducing-uswds-3-0/","weight" : "2","slug" : "an-introduction-us-web-design-system","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/an-introduction-us-web-design-system/" },{"kicker" : "Communities of Practice","title" :"Join the Web Managers","deck" : "Share and learn with web and digital services practitioners.","summary" : "Create a better online experience for the public alongside government web content managers.","date" : "2013-11-21T02:31:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"toni-bonitto" : "Toni Bonitto","tori-garten" : "Tori Garten","beth-martin" : "Beth Martin","ruxi-giura" : "Ruxi Giura"},"topics" : { "accessibility" : "Accessibility", "analytics" : "Analytics", "communication" : "Communication", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "design" : "Design", "digital-service-delivery" : "Digital service delivery", "governance" : "Governance", "human-centered-design" : "Human-centered design", "information-architecture" : "Information architecture", "mobile" : "Mobile", "multilingual" : "Multilingual", "multimedia" : "Multimedia", "plain-language" : "Plain language", "privacy" : "Privacy", "product-and-project-management" : "Product and project management", "public-policy" : "Public policy", "search-engine-optimization" : "Search engine optimization", "security" : "Security", "social-media" : "Social media", "usability" : "Usability", "user-experience" : "User experience" },"primary_image" : { "uid" : "communities-card-web-mgrs", "alt" : "", "width" : "2501", "height" : "1307", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"web-managers-forum.md", "filepath" :"communities/web-managers-forum.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/communities/web-managers-forum.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/communities/web-managers-forum.md","weight" : "2","aliases" : {"0" : "/communities/web-managers-forum/","1" : "/communities/web-managers-forum/web-content-managers-listserv/"},"slug" : "web-content-managers","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/communities/web-content-managers/" },{"title" :"10x","summary" : "Provides funding for new technology projects or products across government, from the TTS office of investments.","date" : "0001-01-01T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"nico-papafil" : "Nico Papafil","will-cahoe" : "Will Cahoe","sarah-crane" : "Sarah Crane"},"topics" : { "content-strategy" : "Content strategy", "design" : "Design", "product-and-project-management" : "Product and project management" },"branch" : "bc-archive-content-3", "filename" :"service_10x.md", "filepath" :"services/service_10x.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/services/service_10x.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/services/service_10x.md","source" : "10x","source_url" : "https://10x.gsa.gov/","weight" : "2","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/services/service_10x/" },{"title" :"18F Accessibility Guide","deck" : "A resource for developing accessible products.","summary" : "A resource for developing accessible products.","date" : "0001-01-01T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "design" : "Design", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"18f-accessibility-guide.md", "filepath" :"resources/18f-accessibility-guide.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/18f-accessibility-guide.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/18f-accessibility-guide.md","source" : "18f","source_url" : "https://accessibility.18f.gov/","weight" : "2","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/18f-accessibility-guide/" },{"title" :"Accessibility for Teams","deck" : "A guide to making products more accessible for everyone.","summary" : "A guide to making products more accessible for everyone.","date" : "0001-01-01T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "design" : "Design", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"accessibility-for-teams.md", "filepath" :"resources/accessibility-for-teams.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/accessibility-for-teams.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/accessibility-for-teams.md","source_url" : "https://www.digital.gov/guides/accessibility-for-teams","weight" : "2","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/accessibility-for-teams/" },{"title" :"DotGov Registry","summary" : "We make it easy to register and manage a .gov domain for US-based government organizations.","date" : "0001-01-01T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"marina-fox" : "Marina Fox"},"topics" : { "content-strategy" : "Content strategy", "design" : "Design", "domain-management" : "Domain management", "product-and-project-management" : "Product and project management", "social-media" : "Social media", "software-engineering" : "Software engineering" },"branch" : "bc-archive-content-3", "filename" :"service_dotgov.md", "filepath" :"services/service_dotgov.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/services/service_dotgov.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/services/service_dotgov.md","source" : "dotgov","source_url" : "https://home.dotgov.gov/","weight" : "2","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/services/service_dotgov/" },{"title" :"Human-Centered Design Guide Series","deck" : "A series of guides to help you understand and practice human-centered design.","summary" : "A series of guides to help you understand and practice human-centered design.","date" : "0001-01-01T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "design" : "Design", "human-centered-design" : "Human-centered design", "research" : "Research", "user-experience" : "User experience" },"primary_image" : { "uid" : "hcd-guide-intro", "alt" : "A creative design-development team is working on a project together", "width" : "1200", "height" : "630", "credit" : "Vladimir Kononok/iStock via Getty Images Plus", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"_index.md", "filepath" :"guides/hcd/_index.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/guides/hcd/_index.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/guides/hcd/_index.md","weight" : "2","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/guides/hcd/" },{"title" :"The Lab at OPM","summary" : "A team of designers with diverse backgrounds that help agencies address complex challenges and build human-centered design capacity across the federal government.","date" : "0001-01-01T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "content-strategy" : "Content strategy", "design" : "Design", "human-centered-design" : "Human-centered design" },"branch" : "bc-archive-content-3", "filename" :"service_opm_labs.md", "filepath" :"services/service_opm_labs.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/services/service_opm_labs.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/services/service_opm_labs.md","source_url" : "https://lab.opm.gov/","weight" : "2","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/services/service_opm_labs/" },{"title" :"USWDS Maturity Model","deck" : "How to adopt the design system incrementally and design and build better digital experiences.","summary" : "How to adopt the design system incrementally and design and build better digital experiences.","date" : "0001-01-01T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams","jeremyzilar" : "Jeremy Zilar","ammie-farraj-feijoo" : "Ammie Farraj Feijoo"},"topics" : { "design" : "Design", "digital-service-delivery" : "Digital service delivery", "software-engineering" : "Software engineering" },"branch" : "bc-archive-content-3", "filename" :"uswds-maturity-model.md", "filepath" :"resources/uswds-maturity-model.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/uswds-maturity-model.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/uswds-maturity-model.md","source" : "uswds","source_url" : "https://designsystem.digital.gov/maturity-model/","weight" : "2","slug" : "uswds-maturity-model","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/uswds-maturity-model/" },{"title" :"U.S. Web Design System","summary" : "A toolkit of principles, guidance, and code that helps agency digital teams build accessible, mobile-friendly government websites for the American public.","date" : "0001-01-01T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams"},"topics" : { "accessibility" : "Accessibility", "design" : "Design", "digital-service-delivery" : "Digital service delivery", "mobile" : "Mobile", "open-source" : "Open source", "product-and-project-management" : "Product and project management", "software-engineering" : "Software engineering", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"service_uswds.md", "filepath" :"services/service_uswds.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/services/service_uswds.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/services/service_uswds.md","source" : "uswds","source_url" : "https://designsystem.digital.gov/","weight" : "6","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/services/service_uswds/" },{"title" :"An introduction to federal website standards","deck" : "Understand how and why to use the federal website standards","summary" : "The federal website standards help agencies provide high-quality, consistent digital experiences for everyone.","date" : "2024-11-26T10:12:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"michelle-rago" : "Michelle Rago"},"topics" : { "content-strategy" : "Content strategy", "design" : "Design", "digital-service-delivery" : "Digital service delivery", "governance" : "Governance", "product-and-project-management" : "Product and project management" },"primary_image" : { "uid" : "hands-puzzle-pieces-girafchik123-istock-getty-images-2091035051", "alt" : "Illustration of two hands putting together multi-colored puzzle pieces.", "width" : "1200", "height" : "630", "credit" : "girafchik123/iStock via Getty Images", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"introduction-to-federal-web-standards.md", "filepath" :"resources/introduction-to-federal-web-standards.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/introduction-to-federal-web-standards.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/introduction-to-federal-web-standards.md","weight" : "7","slug" : "introduction-to-federal-web-standards","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/introduction-to-federal-web-standards/" },{"kicker" : "USWDS","title" :"USWDS Monthly Call - January 2025","deck" : "The USWDS essentials","summary" : "Learn the U.S. Web Design System basics, how to get started with the design system, and what’s coming next for USWDS in 2025.","date" : "2025-01-16T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "best-practices" : "Best practices", "design" : "Design", "human-centered-design" : "Human-centered design", "usability" : "Usability", "user-experience" : "User experience" },"primary_image" : { "uid" : "uswds-monthly-call-january-2025", "alt" : "USWDS monthly call, January 2025: The USWDS essentials. January 16, 2025, from 2 p.m. to 3 p.m., Eastern.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2025-01-16-uswds-monthly-call-january-2025.md", "filepath" :"events/2025/01/2025-01-16-uswds-monthly-call-january-2025.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2025/01/2025-01-16-uswds-monthly-call-january-2025.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2025/01/2025-01-16-uswds-monthly-call-january-2025.md","slug" : "uswds-monthly-call-january-2025","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2025/01/16/uswds-monthly-call-january-2025/" },{"kicker" : "USWDS","title" :"USWDS Monthly Call - September 2024","deck" : "The landscape of Web Components","summary" : "The U.S. Web Design System team will share their exploration of Web Component-based design systems and best practices.","date" : "2024-09-19T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "design" : "Design", "human-centered-design" : "Human-centered design", "open-source" : "Open source", "software-engineering" : "Software engineering" },"primary_image" : { "uid" : "2024-uswds-monthly-call-sep-title-card", "alt" : "Title card for U.S. Web Design System monthly call, September 19, 2024 at 2 pm, Eastern.", "width" : "1200", "height" : "628", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2024-09-19-uswds-monthly-call-september-2024.md", "filepath" :"events/2024/09/2024-09-19-uswds-monthly-call-september-2024.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2024/09/2024-09-19-uswds-monthly-call-september-2024.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2024/09/2024-09-19-uswds-monthly-call-september-2024.md","slug" : "uswds-monthly-call-september-2024","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2024/09/19/uswds-monthly-call-september-2024/" },{"kicker" : "USWDS","title" :"USWDS Monthly Call - August 2024","deck" : "A look at beta web components","summary" : "The U.S. Web Design System team will answer community questions and give an update on their work developing web components for the design system.","date" : "2024-08-15T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "design" : "Design", "human-centered-design" : "Human-centered design", "software-engineering" : "Software engineering" },"primary_image" : { "uid" : "2024-uswds-monthly-call-aug-title-card", "alt" : "Title card for U.S. Web Design System monthly call, August 15, 2024 at 2 pm, Eastern.", "width" : "1200", "height" : "628", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2024-08-15-uswds-monthly-call-august-2024.md", "filepath" :"events/2024/08/2024-08-15-uswds-monthly-call-august-2024.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2024/08/2024-08-15-uswds-monthly-call-august-2024.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2024/08/2024-08-15-uswds-monthly-call-august-2024.md","slug" : "uswds-monthly-call-august-2024","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2024/08/15/uswds-monthly-call-august-2024/" },{"kicker" : "USWDS","title" :"USWDS Monthly Call - June 2024","deck" : "A first look at working prototypes of U.S. Web Design System web components","summary" : "The U.S. Web Design System team will give an update on their work developing web components for the design system.","date" : "2024-06-20T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "design" : "Design", "human-centered-design" : "Human-centered design", "software-engineering" : "Software engineering" },"primary_image" : { "uid" : "2024-uswds-monthly-call-june-title-card", "alt" : "Title card for U.S. Web Design System monthly call, June 20, 2024 at 2 pm, Eastern.", "width" : "1200", "height" : "628", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2024-06-20-uswds-monthly-call-june-2024.md", "filepath" :"events/2024/06/2024-06-20-uswds-monthly-call-june-2024.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2024/06/2024-06-20-uswds-monthly-call-june-2024.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2024/06/2024-06-20-uswds-monthly-call-june-2024.md","slug" : "uswds-monthly-call-june-2024","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2024/06/20/uswds-monthly-call-june-2024/" },{"kicker" : "USWDS","title" :"USWDS Monthly Call - May 2024","deck" : "Creating accessible civic spaces","summary" : "The U.S. Web Design System (USWDS) team will chat with Center for Civic Design co-founder Whitney Quesenbery about designing accessible civic spaces.","date" : "2024-05-16T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "design" : "Design", "human-centered-design" : "Human-centered design", "software-engineering" : "Software engineering" },"primary_image" : { "uid" : "uswds-gaad-monthly-call-may-2024", "alt" : "Title card includes a colorful U.S. Web Design System (USWDS) logo, a white Digital.gov logo, and event info for the 5/16/24 monthly call at 2 pm, ET.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2024-05-02-uswds-monthly-call-may-2024.md", "filepath" :"events/2024/05/2024-05-02-uswds-monthly-call-may-2024.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2024/05/2024-05-02-uswds-monthly-call-may-2024.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2024/05/2024-05-02-uswds-monthly-call-may-2024.md","slug" : "uswds-monthly-call-may-2024","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2024/05/16/uswds-monthly-call-may-2024/" },{"kicker" : "USWDS","title" :"USWDS Monthly Call - April 2024","deck" : "An introduction to Web Components","summary" : "The U.S. Web Design System (USWDS) team will go over some basics of Web Components and how they apply to the design system.","date" : "2024-04-18T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "design" : "Design", "human-centered-design" : "Human-centered design", "software-engineering" : "Software engineering" },"primary_image" : { "uid" : "2024-uswds-monthly-call-april-title-card", "alt" : "Title card image of USWDS logo, a multi-colored pentagon shape consisting of five triangles, centered on a black background. In blue text, the first line says, U.S. Web Design System (USWDS). Below in white text, the second line has the event name, USWDS monthly call April 2024. Below in blue text is date followed by the date of the event in white, April 18, 2024. The next line in blue text is Time followed by the time of the event in white, 2:00 pm ET.", "width" : "1200", "height" : "628", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2024-04-18-uswds-monthly-call-april-2024.md", "filepath" :"events/2024/04/2024-04-18-uswds-monthly-call-april-2024.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2024/04/2024-04-18-uswds-monthly-call-april-2024.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2024/04/2024-04-18-uswds-monthly-call-april-2024.md","slug" : "uswds-monthly-call-april-2024","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2024/04/18/uswds-monthly-call-april-2024/" },{"kicker" : "USWDS","title" :"USWDS Monthly Call - March 2024","deck" : "How to build with U.S. Web Design System tools","summary" : "Join the U.S. Web Design System team for a lesson on customizing and extending the design system.","date" : "2024-03-21T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "design" : "Design", "human-centered-design" : "Human-centered design", "software-engineering" : "Software engineering" },"primary_image" : { "uid" : "2024-uswds-monthly-call-march-title-card", "alt" : "Title card image of USWDS logo, a multi-colored pentagon shape consisting of five triangles, centered on a black background. In blue text, the first line says, U.S. Web Design System (USWDS). Below in white text, the second line has the event name, USWDS monthly call March 2024. Below in blue text is date followed by the date of the event in white, March 21, 2024. The next line in blue text is Time followed by the time of the event in white, 2:00 pm ET.", "width" : "2390", "height" : "1244", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2024-03-21-uswds-monthly-call-march-2024.md", "filepath" :"events/2024/03/2024-03-21-uswds-monthly-call-march-2024.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2024/03/2024-03-21-uswds-monthly-call-march-2024.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2024/03/2024-03-21-uswds-monthly-call-march-2024.md","slug" : "uswds-monthly-call-march-2024","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2024/03/21/uswds-monthly-call-march-2024/" },{"kicker" : "Annual Gathering","title" :"Spring 2024 Community Summit","deck" : "Delivering a digital-first public experience","summary" : "Digital service experts across the federal government will share case studies and best practices on delivering a digital-first public experience.","date" : "2024-03-13T10:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "acquisition" : "Acquisition", "analytics" : "Analytics", "best-practices" : "Best practices", "communication" : "Communication", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "design" : "Design", "digital-service-delivery" : "Digital service delivery", "human-centered-design" : "Human-centered design", "multilingual" : "Multilingual", "plain-language" : "Plain language", "product-and-project-management" : "Product and project management", "research" : "Research", "search-engine-optimization" : "Search engine optimization", "social-media" : "Social media", "trust" : "Trust", "usability" : "Usability", "user-experience" : "User experience" },"primary_image" : { "uid" : "spring-2024-community-title-card", "alt" : "Title card graphic for the event has a white background, and on the right, a flat vector illustration in shades of blue of four people at a conference room table. On the left are three sections of text in dark blue. The first line has the blue Digital.gov logo, three blue ribbons joined together in an hexagon to resemble a capital letter D, and says, Digital.gov Communities of Practice. The next section is the title of the event, Spring 2024 Community Summit: Delivering a digital-first public experience. The last section gives the Date: March 13, 2024, and Time: 10:00 am - 4:00 pm, Eastern.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2024-02-27-spring-2024-community-summit.md", "filepath" :"events/2024/03/2024-02-27-spring-2024-community-summit.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2024/03/2024-02-27-spring-2024-community-summit.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2024/03/2024-02-27-spring-2024-community-summit.md","slug" : "spring-2024-community-summit","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2024/03/13/spring-2024-community-summit/" },{"kicker" : "USWDS","title" :"USWDS Monthly Call - February 2024","deck" : "How to suggest a new component for the U.S. Web Design System","summary" : "Learn about the USWDS component lifecycle, and how you can suggest a new component.","date" : "2024-02-15T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "design" : "Design", "human-centered-design" : "Human-centered design" },"primary_image" : { "uid" : "2024-uswds-monthly-call-feb-title-card", "alt" : "Title card image of USWDS logo, a multi-colored pentagon shape consisting of five triangles, centered on a black background. In blue text, the first line says, U.S. Web Design System (USWDS). Below in white text, the second line has the event name, USWDS monthly call February 2024. Below in blue text is date followed by the date of the event in white, February 15, 2024. The next line in blue text is Time followed by the time of the event in white, 2:00 pm ET.", "width" : "1200", "height" : "628", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2024-02-07-uswds-monthly-call-february-2024.md", "filepath" :"events/2024/02/2024-02-07-uswds-monthly-call-february-2024.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2024/02/2024-02-07-uswds-monthly-call-february-2024.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2024/02/2024-02-07-uswds-monthly-call-february-2024.md","slug" : "uswds-monthly-call-february-2024","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2024/02/15/uswds-monthly-call-february-2024/" },{"kicker" : "USWDS","title" :"USWDS Monthly Call - January 2024","deck" : "Component-based accessibility tests for the U.S. Web Design System","summary" : "This month the Design System team will talk about the development and rollout of their new accessibility tests for components.","date" : "2024-01-18T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "design" : "Design", "research" : "Research" },"primary_image" : { "uid" : "2024-uswds-monthly-call-jan-title-card", "alt" : "Title card image of USWDS logo, a multi-colored pentagon shape consisting of five triangles, centered on a black background. In blue text, the first line says, U.S. Web Design System (USWDS). Below in white text, the second line has the event name, USWDS monthly call January 2024. Below in blue text is date followed by the date of the event in white, January 18, 2024. The next line in blue text is Time followed by the time of the event in white, 2:00 pm ET.", "width" : "1200", "height" : "628", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2024-01-10-uswds-monthly-call-january-2024.md", "filepath" :"events/2024/01/2024-01-10-uswds-monthly-call-january-2024.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2024/01/2024-01-10-uswds-monthly-call-january-2024.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2024/01/2024-01-10-uswds-monthly-call-january-2024.md","slug" : "uswds-monthly-call-january-2024","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2024/01/18/uswds-monthly-call-january-2024/" },{"kicker" : "Conducting user research with people with disabilities","title" :"USWDS Monthly Call - October 2023","deck" : "How to develop a sustainable, repeatable research process","summary" : "This month, we’ll share progress and findings from our recent effort to improve our ongoing research practice.","date" : "2023-10-19T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "design" : "Design", "product-and-project-management" : "Product and project management", "research" : "Research", "user-experience" : "User experience" },"primary_image" : { "uid" : "2023-uswds-monthly-call-oct-title-card", "alt" : "Title card image of USWDS logo, a multi-colored pentagon shape consisting of five triangles, centered on a black background. In blue text, the first line says, U.S. Web Design System (USWDS). Below in white text, the second line has the event name, USWDS monthly call October 2023. Below in blue text is date followed by the date of the event in white, October 19, 2023. The next line in blue text is Time followed by the time of the event in white, 2:00 pm ET.", "width" : "1200", "height" : "628", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2023-10-11-uswds-monthly-call-october-2023.md", "filepath" :"events/2023/10/2023-10-11-uswds-monthly-call-october-2023.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2023/10/2023-10-11-uswds-monthly-call-october-2023.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2023/10/2023-10-11-uswds-monthly-call-october-2023.md","slug" : "uswds-monthly-call-october-2023","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2023/10/19/uswds-monthly-call-october-2023/" },{"kicker" : "Annual Summit","title" :"2023 Government UX Summit","deck" : "Driving innovation through inclusion","summary" : "User experience (UX) experts across the federal government shared case studies and best practices during this virtual summit.","date" : "2023-06-14T10:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "customer-experience" : "Customer experience", "design" : "Design", "information-architecture" : "Information architecture", "mobile" : "Mobile", "research" : "Research", "user-experience" : "User experience" },"primary_image" : { "uid" : "title-card-2023-government-ux-summit", "alt" : "Title card graphic for the event has a dark blue background with multi-colored round shapes on the right side. In white text, the first line says, User Experience (UX) Community of Practice. The section below has the title and subtitle of the event in bold yellow text, 2023 Government UX Summit: Driving innovation through inclusion. Below, in white text, is the summary: User experience experts across the federal government will share case studies and best practices during this virtual summit. The next line is the date, June 14, 2023. The time: [10 am to 4 pm, Eastern. In the bottom left corner, is the white Digital.gov logo which consists of three ribbons joined together in an hexagon to resemble the shape of a capital letter D, followed by the domain and program name in white bold text, Digital.gov.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2023-05-08-2023-government-ux-summit.md", "filepath" :"events/2023/05/2023-05-08-2023-government-ux-summit.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2023/05/2023-05-08-2023-government-ux-summit.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2023/05/2023-05-08-2023-government-ux-summit.md","slug" : "2023-government-ux-summit","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2023/06/14/2023-government-ux-summit/" },{"kicker" : "User Experience","title" :"Incorporating user experience practices into data-driven development of a biomedical software tool","summary" : "Join the National Cancer Institute and a university-based researcher to discuss interpreting complex data.","date" : "2023-05-03T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "data-visualization" : "Data visualization", "design" : "Design", "human-centered-design" : "Human-centered design", "user-experience" : "User experience" },"primary_image" : { "uid" : "2023-05-03-incorporating-ux-practices-into-data-driven-development-of-a-biomedical-software-tool-title-card", "alt" : "Title card graphic for the event has a gray background with multi-colored round shapes on the right side. In blue text, the first line says, User Experience Community of Practice. The section below has the title of the event in black bold text, Incorporating user experience practices into data-driven development of a biomedical software tool. Below in blue text, says Date: May 3, 2023. The next line in blue text says, Time: 2:00 pm ET. In the bottom left corner, is the blue Digital.gov logo which consists of three ribbons joined together in an hexagon to resemble the shape of a capital letter D, followed by the domain and program name in black bold text, Digital.gov.", "width" : "1200", "height" : "628", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2023-04-12-incorporating-user-experience-practices-into-data-driven-development-of-a-biomedical-software-tool.md", "filepath" :"events/2023/04/2023-04-12-incorporating-user-experience-practices-into-data-driven-development-of-a-biomedical-software-tool.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2023/04/2023-04-12-incorporating-user-experience-practices-into-data-driven-development-of-a-biomedical-software-tool.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2023/04/2023-04-12-incorporating-user-experience-practices-into-data-driven-development-of-a-biomedical-software-tool.md","slug" : "incorporating-user-experience-practices-into-data-driven-development-of-a-biomedical-software-tool","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2023/05/03/incorporating-user-experience-practices-into-data-driven-development-of-a-biomedical-software-tool/" },{"kicker" : "USWDS","title" :"USWDS Monthly Call - April 2023","deck" : "Top tasks: What the U.S. Web Design System team did and what they found.","summary" : "Tune-in to learn more about what your feedback is doing for the U.S. Web Design System.","date" : "2023-04-20T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "design" : "Design", "user-experience" : "User experience" },"primary_image" : { "uid" : "2023-uswds-monthly-call-april-title-card", "alt" : "Title card image of USWDS logo, a multi-colored pentagon shape consisting of five triangles, centered on a black background. In blue text, the first line says, U.S. Web Design System (USWDS). Below in white text, the second line has the event name, USWDS monthly call April 2023. Below in blue text is date followed by the date of the event in white, April 20, 2023. The next line in blue text is Time followed by the time of the event in white, 2:00 pm ET.", "width" : "1200", "height" : "628", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2023-03-29-uswds-monthly-call-april-2023.md", "filepath" :"events/2023/03/2023-03-29-uswds-monthly-call-april-2023.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2023/03/2023-03-29-uswds-monthly-call-april-2023.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2023/03/2023-03-29-uswds-monthly-call-april-2023.md","slug" : "uswds-monthly-call-april-2023","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2023/04/20/uswds-monthly-call-april-2023/" },{"kicker" : "USWDS","title" :"USWDS Monthly Call - February 2023","deck" : "Using USWDS design tokens","summary" : "Join us as we take a deep dive into USWDS design tokens. We’ll cover: what they are, how they’re used, and how you can adapt them to your branding needs.","date" : "2023-02-16T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "design" : "Design", "open-source" : "Open source" },"primary_image" : { "uid" : "2023-uswds-monthly-call-feb-title-card", "alt" : "Title card image of USWDS logo, a multi-colored pentagon shape consisting of five triangles, centered on a black background. In blue text, the first line says, U.S. Web Design System (USWDS). Below in white text, the second line has the event name, USWDS monthly call February 2023. Below in blue text is date followed by the date of the event in white, February 16, 2023. The next line in blue text is Time followed by the time of the event in white, 2:00 pm ET.", "width" : "1200", "height" : "628", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2023-01-30-uswds-monthly-call-february-2023.md", "filepath" :"events/2023/01/2023-01-30-uswds-monthly-call-february-2023.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2023/01/2023-01-30-uswds-monthly-call-february-2023.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2023/01/2023-01-30-uswds-monthly-call-february-2023.md","slug" : "uswds-monthly-call-february-2023","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2023/02/16/uswds-monthly-call-february-2023/" },{"kicker" : "USWDS","title" :"USWDS Monthly Call - November 2022","summary" : "Continuing our look at user profile patterns","date" : "2022-11-17T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams","austin-hernandez" : "Austin Hernandez"},"topics" : { "content-strategy" : "Content strategy", "design" : "Design", "user-experience" : "User experience" },"primary_image" : { "uid" : "2022-uswds-monthly-call-nov-title-card", "alt" : "Title card image of USWDS logo, a multi-colored pentagon shape consisting of five triangles, centered on a black background. In white text, the first line says, USWDS Monthly Call. Below that in yellow text, the second line has the date of the event, November 17, 2022.", "width" : "1200", "height" : "628", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-11-08-uswds-monthly-call-november-2022.md", "filepath" :"events/2022/11/2022-11-08-uswds-monthly-call-november-2022.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2022/11/2022-11-08-uswds-monthly-call-november-2022.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2022/11/2022-11-08-uswds-monthly-call-november-2022.md","slug" : "uswds-monthly-call-november-2022","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2022/11/17/uswds-monthly-call-november-2022/" },{"kicker" : "USWDS","title" :"USWDS Monthly Call - October 2022","deck" : "How do we help users input information that becomes their user profile?","summary" : "We’ll discuss our approach to developing User Profile design patterns, look at some specific guidance, and talk about why it’s so important.","date" : "2022-10-20T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams"},"topics" : { "content-strategy" : "Content strategy", "design" : "Design", "user-experience" : "User experience" },"primary_image" : { "uid" : "uswds-monthly-call-october-title-card", "alt" : "Title card image of USWDS logo, a multi-colored pentagon shape consisting of five triangles, centered on a black background. In white text, the first line says, USWDS Monthly Call. Below that in yellow text, the second line has the date of the event, October 20, 2022.", "width" : "1200", "height" : "628", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-10-13-october-2022-uswds-monthly-call.md", "filepath" :"events/2022/10/2022-10-13-october-2022-uswds-monthly-call.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2022/10/2022-10-13-october-2022-uswds-monthly-call.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2022/10/2022-10-13-october-2022-uswds-monthly-call.md","slug" : "october-2022-uswds-monthly-call","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2022/10/20/october-2022-uswds-monthly-call/" },{"kicker" : "USWDS LANGUAGE SELECTION PATTERNS","title" :"USWDS Monthly Call - September 2022","summary" : "How do we help users find content in their preferred language? Join us as we take a closer look at the language selection patterns we’re developing for USWDS.","date" : "2022-09-15T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams","lgodfrey" : "Laura Godfrey"},"topics" : { "content-strategy" : "Content strategy", "design" : "Design", "multilingual" : "Multilingual", "user-experience" : "User experience" },"primary_image" : { "uid" : "uswds-monthly-call-sep-title-card", "alt" : "Title card image of USWDS logo, a multi-colored pentagon shape consisting of five triangles, centered on a black background. In white text, the first line says, USWDS Monthly Call. Below that in yellow text, the second line has the date of the event, September 15, 2022", "width" : "1200", "height" : "628", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-09-08-uswds-monthly-call-september-2022.md", "filepath" :"events/2022/09/2022-09-08-uswds-monthly-call-september-2022.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2022/09/2022-09-08-uswds-monthly-call-september-2022.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2022/09/2022-09-08-uswds-monthly-call-september-2022.md","slug" : "uswds-monthly-call-september-2022","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2022/09/15/uswds-monthly-call-september-2022/" },{"kicker" : "USWDS Inclusive Design Patterns","title" :"USWDS Monthly Call - August 2022","summary" : "Join us to learn more about design patterns and how they fit into the design system.","date" : "2022-08-18T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams"},"topics" : { "design" : "Design", "emerging-tech" : "Emerging tech", "user-experience" : "User experience" },"primary_image" : { "uid" : "uswds-august-2022-monthly-call-title-card", "alt" : "Title card image of USWDS logo, a multi-colored pentagon shape consisting of five triangles, centered on a black background. In white text, the first line says, USWDS Monthly Call. Below that in yellow text, the second line has the date of the event, August 18, 2022.", "width" : "1200", "height" : "628", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-08-11-uswds-monthly-call-august-2022.md", "filepath" :"events/2022/08/2022-08-11-uswds-monthly-call-august-2022.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2022/08/2022-08-11-uswds-monthly-call-august-2022.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2022/08/2022-08-11-uswds-monthly-call-august-2022.md","slug" : "uswds-monthly-call-august-2022","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2022/08/18/uswds-monthly-call-august-2022/" },{"kicker" : "User Experience","title" :"2022 Government UX Summit","summary" : "A two-day summit—June 7 and June 8—with experts who will share their experiences as UX practitioners in the federal government.","date" : "2022-06-07T11:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jean-fox" : "Jean Fox","beth-martin" : "Beth Martin"},"topics" : { "accessibility" : "Accessibility", "customer-experience" : "Customer experience", "design" : "Design", "information-architecture" : "Information architecture", "research" : "Research", "user-experience" : "User experience" },"primary_image" : { "uid" : "ux-summmit-title-card-twenty-twenty-two-title-card", "alt" : "Title card image of multi-colored diagonal shapes with the lines of text on a black background. The first line has User Experience Community of Practice in white bold text. The second line has 2022 Government UX Summit in whilte bold text. The third line has the date, June 7-8, 2022, in white bold text. The Digitalgov logo in white is below the text.", "width" : "1200", "height" : "628", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-05-24-2022-government-ux-summit.md", "filepath" :"events/2022/05/2022-05-24-2022-government-ux-summit.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2022/05/2022-05-24-2022-government-ux-summit.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2022/05/2022-05-24-2022-government-ux-summit.md","slug" : "2022-government-ux-summit","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2022/06/07/2022-government-ux-summit/" },{"kicker" : "USWDS","title" :"USWDS Monthly Call - April 2022","summary" : "Our friends at Digital.gov will join us to talk through their experience migrating to USWDS 3.0.","date" : "2022-04-21T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams","matthew-bogdan" : "Matthew Bogdan"},"topics" : { "accessibility" : "Accessibility", "design" : "Design", "digital-service-delivery" : "Digital service delivery", "emerging-tech" : "Emerging tech", "mobile" : "Mobile", "user-experience" : "User experience" },"primary_image" : { "uid" : "uswds-monthly-call-april-title-card", "alt" : "Title card image of USWDS logo, a multi-colored pentagon shape consists of five triangles and is centered on a black background. In white text, the first line says, USWDS Monthly Call. Below that in yellow text, the second line has the date of the event, April 21, 2022.", "width" : "960", "height" : "540", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-04-08-uswds-monthly-call-april-2022.md", "filepath" :"events/2022/04/2022-04-08-uswds-monthly-call-april-2022.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2022/04/2022-04-08-uswds-monthly-call-april-2022.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2022/04/2022-04-08-uswds-monthly-call-april-2022.md","slug" : "uswds-monthly-call-april-2022","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2022/04/21/uswds-monthly-call-april-2022/" },{"kicker" : "Digital Transformation","title" :"Change the Way Digital Work Gets Done","summary" : "Learn about what a Digital End-to-End Efficiency (DEEE) Framework is and how you can get started digitizing and automating your digital processes.","date" : "2022-03-31T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"beth-martin" : "Beth Martin","jesrael-lopez" : "Jesrael Lopez","bernadette-goodwin" : "Bernadette Goodwin"},"topics" : { "acquisition" : "Acquisition", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "customer-experience" : "Customer experience", "design" : "Design", "emerging-tech" : "Emerging tech" },"primary_image" : { "uid" : "march-content-managers-event-title-card", "alt" : "Title card image has small, multi-colored disc shapes along the right edge. One the left are three lines of text and a logo. The first line has Web Managers Community of Practice in white text. The second line has Change the Way Digital Work Gets Done in bold white text. The third line has the date, March 31, 2022. in orange text. The red Digital.gov logo is below the text.", "width" : "1200", "height" : "628", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-03-16-change-the-way-digital-work-gets-done.md", "filepath" :"events/2022/03/2022-03-16-change-the-way-digital-work-gets-done.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2022/03/2022-03-16-change-the-way-digital-work-gets-done.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2022/03/2022-03-16-change-the-way-digital-work-gets-done.md","slug" : "change-the-way-digital-work-gets-done","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2022/03/31/change-the-way-digital-work-gets-done/" },{"kicker" : "New Release","title" :"USWDS Monthly Call - March 2022","summary" : "During this event, the USWDS core team will preview what to expect in the new USWDS 3.0.","date" : "2022-03-17T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"james-mejia" : "James Mejia","dan-williams" : "Dan Williams"},"topics" : { "design" : "Design", "emerging-tech" : "Emerging tech" },"primary_image" : { "uid" : "uswds-monthly-call-march-title-card", "alt" : "Title card image of USWDS logo, a multi-colored pentagon shape consists of five triangles and is centered on a black background. In white text, the first line says, USWDS Monthly Call. Below that in yellow text, the second line has the date of the event, March 17, 2022.", "width" : "1200", "height" : "628", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-03-08-uswds-monthly-call-march-2022.md", "filepath" :"events/2022/03/2022-03-08-uswds-monthly-call-march-2022.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2022/03/2022-03-08-uswds-monthly-call-march-2022.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2022/03/2022-03-08-uswds-monthly-call-march-2022.md","slug" : "uswds-monthly-call-march-2022","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2022/03/17/uswds-monthly-call-march-2022/" },{"kicker" : "Moving Toward a USWDS API","title" :"USWDS Monthly Call - February 2022","summary" : "In this event, we will explore possibilities for a component API for the U.S. Web Design System.","date" : "2022-02-17T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams"},"topics" : { "application-programming-interface" : "Application programming interface", "design" : "Design" },"branch" : "bc-archive-content-3", "filename" :"2022-02-11-uswds-monthly-call-february-2022.md", "filepath" :"events/2022/02/2022-02-11-uswds-monthly-call-february-2022.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2022/02/2022-02-11-uswds-monthly-call-february-2022.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2022/02/2022-02-11-uswds-monthly-call-february-2022.md","slug" : "uswds-monthly-call-february-2022","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2022/02/17/uswds-monthly-call-february-2022/" },{"kicker" : "USWDS","title" :"USWDS Monthly Call - December 2021","summary" : "Get started with the design system and a how-to demo of template creation and a prototyping approach.","date" : "2021-12-16T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"philip-levy" : "Philip Levy","dan-williams" : "Dan Williams"},"topics" : { "design" : "Design", "design" : "Design", "open-source" : "Open source", "software-engineering" : "Software engineering" },"branch" : "bc-archive-content-3", "filename" :"2021-12-06-uswds-monthly-call-december-2021.md", "filepath" :"events/2021/12/2021-12-06-uswds-monthly-call-december-2021.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2021/12/2021-12-06-uswds-monthly-call-december-2021.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2021/12/2021-12-06-uswds-monthly-call-december-2021.md","slug" : "uswds-monthly-call-december-2021","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2021/12/16/uswds-monthly-call-december-2021/" },{"kicker" : "USWDS","title" :"USWDS Monthly Call: October 2021","summary" : "This month’s topic: Community, Connection & Contribution. How can our community help teams solve problems together?","date" : "2021-10-21T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams","james-mejia" : "James Mejia","kathryn-mullan" : "Kathryn Mullan"},"topics" : { "design" : "Design", "open-source" : "Open source", "software-engineering" : "Software engineering" },"branch" : "bc-archive-content-3", "filename" :"2021-10-07-uswds-monthly-call-october-2021.md", "filepath" :"events/2021/10/2021-10-07-uswds-monthly-call-october-2021.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2021/10/2021-10-07-uswds-monthly-call-october-2021.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2021/10/2021-10-07-uswds-monthly-call-october-2021.md","slug" : "uswds-monthly-call-october-2021","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2021/10/21/uswds-monthly-call-october-2021/" },{"kicker" : "USWDS","title" :"USWDS Monthly Call - September 2021","summary" : "Let’s peer into the crystal ball and look into the future of USWDS.","date" : "2021-09-16T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams"},"topics" : { "design" : "Design", "digital-service-delivery" : "Digital service delivery" },"branch" : "bc-archive-content-3", "filename" :"2021-09-02-uswds-monthly-call-september-2021.md", "filepath" :"events/2021/09/2021-09-02-uswds-monthly-call-september-2021.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2021/09/2021-09-02-uswds-monthly-call-september-2021.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2021/09/2021-09-02-uswds-monthly-call-september-2021.md","slug" : "uswds-monthly-call-september-2021","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2021/09/16/uswds-monthly-call-september-2021/" },{"kicker" : "User Experience","title" :"2021 User Experience Summit","summary" : "A 3-day remote summit covering User Experience (UX) management in the government.","date" : "2021-06-22T11:01:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jean-fox" : "Jean Fox"},"topics" : { "design" : "Design", "human-centered-design" : "Human-centered design", "research" : "Research", "user-experience" : "User experience" },"primary_image" : { "uid" : "ux-summit-2021", "alt" : "Government UX Summit 2021. Join the best and brightest UX researchers and designers from across the government. Hosted by the UX Community of Practice.", "width" : "1280", "height" : "720", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2021-06-03-2021-user-experience-summit.md", "filepath" :"events/2021/06/2021-06-03-2021-user-experience-summit.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2021/06/2021-06-03-2021-user-experience-summit.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2021/06/2021-06-03-2021-user-experience-summit.md","slug" : "2021-user-experience-summit","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2021/06/22/2021-user-experience-summit/" },{"kicker" : "USWDS","title" :"USWDS Monthly Call - June 2021","summary" : "In this month’s session, we’ll unpack the new pagination component—what design problem it solves, how it came to be, what the U.S. Web Design System team did to build it, and what you and your teams can do with it.","date" : "2021-06-17T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams","sofya-savkina" : "Sofya Savkina","james-mejia" : "James Mejia","katie-kline" : "Katie Kline"},"topics" : { "design" : "Design", "digital-service-delivery" : "Digital service delivery" },"branch" : "bc-archive-content-3", "filename" :"2021-06-08-uswds-monthly-call-june-2021.md", "filepath" :"events/2021/06/2021-06-08-uswds-monthly-call-june-2021.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2021/06/2021-06-08-uswds-monthly-call-june-2021.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2021/06/2021-06-08-uswds-monthly-call-june-2021.md","slug" : "uswds-monthly-call-june-2021","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2021/06/17/uswds-monthly-call-june-2021/" },{"kicker" : "Plain Language","title" :"Plain Language Webinar: Using Words to Build Better Digital Experiences","summary" : "Words make digital experiences human-centered, and require just as much thought as the branding and code. As federal agencies strive to use human-centered design, they need to remember that words and design work together. See how interfaces rely on language, and how your writing can make or break an experience. Learn principles for UX writing that anyone who works on digital products can apply to their own work.","date" : "2021-06-09T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katherine-spivey" : "Katherine Spivey","andy-welfle" : "Andy Welfle"},"topics" : { "communication" : "Communication", "design" : "Design", "human-centered-design" : "Human-centered design", "plain-language" : "Plain language", "public-policy" : "Public policy", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2021-05-28-plain-language-webinar-using-words-to-build-better-digital-experiences.md", "filepath" :"events/2021/05/2021-05-28-plain-language-webinar-using-words-to-build-better-digital-experiences.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2021/05/2021-05-28-plain-language-webinar-using-words-to-build-better-digital-experiences.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2021/05/2021-05-28-plain-language-webinar-using-words-to-build-better-digital-experiences.md","slug" : "plain-language-webinar-using-words-to-build-better-digital-experiences","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2021/06/09/plain-language-webinar-using-words-to-build-better-digital-experiences/" },{"kicker" : "USWDS","title" :"USWDS \u0026 Accessibility: Creating More Inclusive Federal Websites","deck" : "It’s Global Accessibility Awareness Day — join us as we unpack how we “do” accessibility as a top product priority.","summary" : "How does USWDS address accessibility? Join us as we share tips and tools for addressing accessibility throughout the lifecycle!","date" : "2021-05-20T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ammie-farraj-feijoo" : "Ammie Farraj Feijoo","dan-williams" : "Dan Williams"},"topics" : { "accessibility" : "Accessibility", "design" : "Design", "digital-service-delivery" : "Digital service delivery",},"branch" : "bc-archive-content-3", "filename" :"2021-05-05-uswds-accessibility-creating-more-inclusive-federal-websites.md", "filepath" :"events/2021/05/2021-05-05-uswds-accessibility-creating-more-inclusive-federal-websites.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2021/05/2021-05-05-uswds-accessibility-creating-more-inclusive-federal-websites.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2021/05/2021-05-05-uswds-accessibility-creating-more-inclusive-federal-websites.md","slug" : "uswds-accessibility-creating-more-inclusive-federal-websites","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2021/05/20/uswds-accessibility-creating-more-inclusive-federal-websites/" },{"kicker" : "USWDS","title" :"USWDS Monthly Call - April 2021","summary" : "Join the U.S. Web Design System team as they answer the crucial question, “Why use the design system?”","date" : "2021-04-15T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams","ammie-farraj-feijoo" : "Ammie Farraj Feijoo"},"topics" : { "design" : "Design", "digital-service-delivery" : "Digital service delivery" },"branch" : "bc-archive-content-3", "filename" :"2021-03-30-uswds-monthly-call-april-2021.md", "filepath" :"events/2021/03/2021-03-30-uswds-monthly-call-april-2021.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2021/03/2021-03-30-uswds-monthly-call-april-2021.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2021/03/2021-03-30-uswds-monthly-call-april-2021.md","slug" : "uswds-monthly-call-april-2021","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2021/04/15/uswds-monthly-call-april-2021/" },{"kicker" : "USWDS","title" :"USWDS Monthly Call - March 2021","summary" : "Join the U.S. Web Design System team as we look at what’s in USWDS 2.11.0, our latest release.","date" : "2021-03-18T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams","james-mejia" : "James Mejia"},"topics" : { "design" : "Design", "digital-service-delivery" : "Digital service delivery" },"branch" : "bc-archive-content-3", "filename" :"2021-03-04-uswds-monthly-call-march-2021.md", "filepath" :"events/2021/03/2021-03-04-uswds-monthly-call-march-2021.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2021/03/2021-03-04-uswds-monthly-call-march-2021.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2021/03/2021-03-04-uswds-monthly-call-march-2021.md","slug" : "uswds-monthly-call-march-2021","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2021/03/18/uswds-monthly-call-march-2021/" },{"kicker" : "USWDS","title" :"USWDS Monthly Call - February 2021","summary" : "Learn what’s next for the U.S. Web Design System and our 2021 Roadmap—what we’re planning to do this year, and why we’re planning to do it.","date" : "2021-02-18T14:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams"},"topics" : { "design" : "Design", "digital-service-delivery" : "Digital service delivery", "product-and-project-management" : "Product and project management" },"branch" : "bc-archive-content-3", "filename" :"2021-02-02-uswds-monthly-call-february-2021.md", "filepath" :"events/2021/02/2021-02-02-uswds-monthly-call-february-2021.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2021/02/2021-02-02-uswds-monthly-call-february-2021.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2021/02/2021-02-02-uswds-monthly-call-february-2021.md","slug" : "uswds-monthly-call-february-2021","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2021/02/18/uswds-monthly-call-february-2021/" },{"kicker" : "USWDS","title" :"USWDS Monthly Call - January 2021","summary" : "Learn how journey maps and service blueprints help teams better understand how people really use our sites and services to do what they need to do.","date" : "2021-01-21T14:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams","norah-maki" : "Norah Maki"},"topics" : { "customer-experience" : "Customer experience", "design" : "Design", "digital-service-delivery" : "Digital service delivery", "human-centered-design" : "Human-centered design", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2021-01-14-uswds-monthly-call-journey-mapping-service-blueprints-jan-2021.md", "filepath" :"events/2021/01/2021-01-14-uswds-monthly-call-journey-mapping-service-blueprints-jan-2021.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2021/01/2021-01-14-uswds-monthly-call-journey-mapping-service-blueprints-jan-2021.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2021/01/2021-01-14-uswds-monthly-call-journey-mapping-service-blueprints-jan-2021.md","slug" : "uswds-monthly-call-journey-mapping-service-blueprints-jan-2021","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2021/01/21/uswds-monthly-call-journey-mapping-service-blueprints-jan-2021/" },{"kicker" : "USWDS","title" :"USWDS Monthly Call - December 2020","deck" : "Join the U.S. Web Design System team as we look at what’s in our latest release: USWDS 2.10.0!","summary" : "Join the U.S. Web Design System team as we look at what’s in our latest release: USWDS 2.10.0!","date" : "2020-12-17T14:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams"},"topics" : { "design" : "Design", "digital-service-delivery" : "Digital service delivery", "human-centered-design" : "Human-centered design" },"primary_image" : { "uid" : "uswds-dec-call", "alt" : "USWDS Monthly Call - December 2020", "width" : "2002", "height" : "1125", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2020-12-11-uswds-monthly-call-december-2020.md", "filepath" :"events/2020/12/2020-12-11-uswds-monthly-call-december-2020.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/12/2020-12-11-uswds-monthly-call-december-2020.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/12/2020-12-11-uswds-monthly-call-december-2020.md","slug" : "uswds-monthly-call-december-2020","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/12/17/uswds-monthly-call-december-2020/" },{"kicker" : "USWDS","title" :"USWDS Monthly Call - November 2020","summary" : "Join U.S. Web Design System Product Lead, Dan Williams, to hear about what’s next for the design system as we come to the end of 2020.","date" : "2020-11-19T14:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams"},"topics" : { "design" : "Design", "digital-service-delivery" : "Digital service delivery", "human-centered-design" : "Human-centered design", "research" : "Research" },"primary_image" : { "uid" : "uswds-2-illio-feature-image", "alt" : "A colorful collection of screens and interface components", "width" : "1548", "height" : "906", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2020-11-09-uswds-monthly-call-november-2020.md", "filepath" :"events/2020/11/2020-11-09-uswds-monthly-call-november-2020.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/11/2020-11-09-uswds-monthly-call-november-2020.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/11/2020-11-09-uswds-monthly-call-november-2020.md","slug" : "uswds-monthly-call-november-2020","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/11/19/uswds-monthly-call-november-2020/" },{"kicker" : "USWDS","title" :"USWDS Monthly Call - October 2020","deck" : "Deceptive design patterns—also known as “Dark Patterns”","summary" : "In this talk, we will uncover some of these tricks, and show what we all can do to assure that deceptive design patterns stay out of the sites we build.","date" : "2020-10-15T14:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams","ron-bronson" : "Ron Bronson"},"topics" : { "content-strategy" : "Content strategy", "design" : "Design", "digital-service-delivery" : "Digital service delivery", "human-centered-design" : "Human-centered design", "user-experience" : "User experience" },"primary_image" : { "uid" : "uswds-logo", "alt" : "The U.S. Web Design System logo", "width" : "598", "height" : "566", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2020-10-15-uswds-monthly-call-october-2020.md", "filepath" :"events/2020/10/2020-10-15-uswds-monthly-call-october-2020.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/10/2020-10-15-uswds-monthly-call-october-2020.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/10/2020-10-15-uswds-monthly-call-october-2020.md","slug" : "uswds-monthly-call-october-2020","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/10/15/uswds-monthly-call-october-2020/" },{"title" :"USWDS Monthly Call - September 2020","deck" : "Join U.S. Web Design System Product Lead, Dan Williams, as we talk about the three new components for the design system.","summary" : "Join U.S. Web Design System Product Lead, Dan Williams, as we talk about the three new components for the design system.","date" : "2020-09-17T14:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams","james-mejia" : "James Mejia"},"topics" : { "design" : "Design", "digital-service-delivery" : "Digital service delivery", "human-centered-design" : "Human-centered design" },"primary_image" : { "uid" : "uswds-2-illio-feature-image", "alt" : "A colorful collection of screens and interface components", "width" : "1548", "height" : "906", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2020-09-17-uswds-monthly-call-september-2020.md", "filepath" :"events/2020/09/2020-09-17-uswds-monthly-call-september-2020.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/09/2020-09-17-uswds-monthly-call-september-2020.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/09/2020-09-17-uswds-monthly-call-september-2020.md","slug" : "uswds-monthly-call-september-2020","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/09/17/uswds-monthly-call-september-2020/" },{"kicker" : "Federal Crowdsourcing","title" :"Federal Crowdsourcing Webinar Series, Episode 14: Putting Open Data to Work for America’s Communities","deck" : "","summary" : "Learn how federal agencies can leverage The Opportunity Project’s adaptable toolkit to engage cross-sector collaborators and rapidly prototype digital products powered by federal open data.","date" : "2020-09-15T15:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"anna-valuev" : "Anna Valuev","radhika-bhatt" : "Radhika Bhatt","samantha-spilka" : "Samantha Spilka","sarath-k-ganji" : "Sarath K. Ganji"},"topics" : { "crowdsourcing-and-citizen-science" : "Crowdsourcing and citizen science", "design" : "Design", "human-centered-design" : "Human-centered design", "open-data" : "Open data" },"branch" : "bc-archive-content-3", "filename" :"2020-09-15-federal-crowdsourcing-webinar-series-episode-14.md", "filepath" :"events/2020/09/2020-09-15-federal-crowdsourcing-webinar-series-episode-14.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/09/2020-09-15-federal-crowdsourcing-webinar-series-episode-14.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/09/2020-09-15-federal-crowdsourcing-webinar-series-episode-14.md","slug" : "federal-crowdsourcing-webinar-series-episode-14","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/09/15/federal-crowdsourcing-webinar-series-episode-14/" },{"title" :"USWDS Monthly Call - August 2020","deck" : "Join U.S. Web Design System Product Lead, Dan Williams, as we talk about the design system and answer your questions.","summary" : "Join U.S. Web Design System Product Lead, Dan Williams, as we talk about the design system and answer your questions.","date" : "2020-08-20T14:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams","suran-de-silva" : "Suran De Silva"},"topics" : { "design" : "Design", "digital-service-delivery" : "Digital service delivery", "human-centered-design" : "Human-centered design", "user-experience" : "User experience" },"primary_image" : { "uid" : "uswds-2-illio-feature-image", "alt" : "A colorful collection of screens and interface components", "width" : "1548", "height" : "906", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2020-08-20-uswds-monthly-call-august-2020.md", "filepath" :"events/2020/08/2020-08-20-uswds-monthly-call-august-2020.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/08/2020-08-20-uswds-monthly-call-august-2020.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/08/2020-08-20-uswds-monthly-call-august-2020.md","slug" : "uswds-monthly-call-august-2020","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/08/20/uswds-monthly-call-august-2020/" },{"kicker" : "User Experience","title" :"2020 Government UX Summit: July 28, 29, and 30","deck" : "","summary" : "A remote event covering user experience (UX) methods, service design, and managing UX in the government.","date" : "2020-07-28T11:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andrew-do" : "Andrew Do","angela-smithers" : "Angela Y. Smithers","anthony-j-schulzetenberg" : "Anthony J Schulzetenberg","brooke-dine" : "Brooke Dine","caroline-kyungae-smith" : "Caroline Kyungae Smith","christy-hermansen" : "Christy Hermansen","jean-fox" : "Jean Fox","jo-dwyer" : "Jo Dwyer","john-pull" : "John Pull","katherine-b-nammacher" : "Katherine B Nammacher","margo-kabel" : "Margo Kabel","maya-rhodan" : "Maya Rhodan","sarah-rigdon" : "Sarah Rigdon"},"topics" : { "design" : "Design", "product-and-project-management" : "Product and project management", "research" : "Research", "usability" : "Usability", "user-experience" : "User experience" },"primary_image" : { "uid" : "ux-government-summit-2020", "alt" : "Government UX Summit 2020", "width" : "1280", "height" : "720", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2020-07-28-2020-government-ux-summit.md", "filepath" :"events/2020/07/2020-07-28-2020-government-ux-summit.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/07/2020-07-28-2020-government-ux-summit.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/07/2020-07-28-2020-government-ux-summit.md","slug" : "2020-government-ux-summit","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/07/28/2020-government-ux-summit/" },{"title" :"USWDS Monthly Call: Form Components Update","deck" : "For the July U.S. Web Design System Product Lead, Dan Williams, talked about the design system and answered audience questions.","summary" : "For the July 2020 USWDS, Dan Williams, USWDS product lead, led a demonstration of several newly released USWDS components.","date" : "2020-07-16T14:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams","jared-cunha" : "Jared Cunha","william-bagayoko" : "William Bagayoko","james-mejia" : "James Mejia","ben-judy" : "Ben Judy"},"topics" : { "design" : "Design", "software-engineering" : "Software engineering" },"primary_image" : { "uid" : "uswds-2-illio-feature-image", "alt" : "A colorful collection of screens and interface components", "width" : "1548", "height" : "906", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2020-07-16-uswds-monthly-call-july-2020.md", "filepath" :"events/2020/07/2020-07-16-uswds-monthly-call-july-2020.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/07/2020-07-16-uswds-monthly-call-july-2020.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/07/2020-07-16-uswds-monthly-call-july-2020.md","slug" : "uswds-monthly-call-july-2020","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/07/16/uswds-monthly-call-july-2020/" },{"title" :"Best Practices for Writing for the Accessible Web","deck" : "","summary" : "Tips for making online information accessible for those with auditory and visual needs.","date" : "2020-07-02T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ryan-johnson" : "Ryan Johnson"},"topics" : { "accessibility" : "Accessibility", "design" : "Design", "digital-service-delivery" : "Digital service delivery" },"branch" : "bc-archive-content-3", "filename" :"best-practices-writing-for-accessible-web.md", "filepath" :"resources/best-practices-writing-for-accessible-web.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/best-practices-writing-for-accessible-web.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/best-practices-writing-for-accessible-web.md","aliases" : {"0" : "/resources/best-practices-for-writing-for-accessible/"},"slug" : "best-practices-writing-for-accessible-web","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/best-practices-writing-for-accessible-web/" },{"title" :"Short Case Study: A/B Testing for Data-Driven Design","deck" : "","summary" : "See how our Office of Strategic Communication used A/B testing to resolve a difference of opinion within a cross-functional design team.","date" : "2020-06-23T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"kristal-byrd" : "Kristal Byrd"},"topics" : { "communication" : "Communication", "design" : "Design", "usability" : "Usability" },"branch" : "bc-archive-content-3", "filename" :"2020-06-23-short-case-study-ab-testing-for.md", "filepath" :"events/2020/06/2020-06-23-short-case-study-ab-testing-for.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/06/2020-06-23-short-case-study-ab-testing-for.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/06/2020-06-23-short-case-study-ab-testing-for.md","slug" : "short-case-study-ab-testing-for","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/06/23/short-case-study-ab-testing-for/" },{"title" :"USWDS Monthly Call: Design Modernization and the Importance of Designers","deck" : "","summary" : "The June 2020 USWDS monthly focused on the design system and design modernization with guest speakers from 18F. Dan Williams, USWDS product lead, led the call and facilitated a live question and answer session with event attendees.","date" : "2020-06-18T15:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"christine-bath" : "Christine Bath","dan-williams" : "Dan Williams","laura-gerhardt" : "Laura Gerhardt","austin-hernandez" : "Austin Hernandez"},"topics" : { "design" : "Design", "user-experience" : "User experience" },"primary_image" : { "uid" : "uswds-2-illio-feature-image", "alt" : "A colorful collection of screens and interface components", "width" : "1548", "height" : "906", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2020-06-18-uswds-monthly-call-design-modernization-importance.md", "filepath" :"events/2020/06/2020-06-18-uswds-monthly-call-design-modernization-importance.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/06/2020-06-18-uswds-monthly-call-design-modernization-importance.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/06/2020-06-18-uswds-monthly-call-design-modernization-importance.md","slug" : "uswds-monthly-call-design-modernization-importance","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/06/18/uswds-monthly-call-design-modernization-importance/" },{"kicker" : "This Week's IDEA","title" :"Build Sites to Address the Entire User Journey","deck" : "Making Remote Work Work for Journey Mapping","summary" : "This week, we’re exploring what it means to understand the user experience, and we’re taking a look at ways to use journey mapping to find opportunities for improving products and services.","date" : "2020-06-16T15:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ben-peterson" : "Ben Peterson","julie-strothman" : "Julie Strothman","mark-trammell" : "Mark Trammell","matt-dobson" : "Matt Dobson"},"topics" : { "customer-experience" : "Customer experience", "design" : "Design", "digital-service-delivery" : "Digital service delivery", "user-experience" : "User experience" },"primary_image" : { "uid" : "this-weeks-idea-card", "alt" : "the words, "This Week's IDEA" with a line drawing of a lightbulb in white, on dark blue background", "width" : "1073", "height" : "600", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2020-06-16-build-sites-to-address-the-entire-user-journey.md", "filepath" :"news/2020/06/2020-06-16-build-sites-to-address-the-entire-user-journey.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2020/06/2020-06-16-build-sites-to-address-the-entire-user-journey.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2020/06/2020-06-16-build-sites-to-address-the-entire-user-journey.md","slug" : "build-sites-address-entire-user-journey","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2020/06/16/build-sites-address-entire-user-journey/" },{"kicker" : "Customer Experience","title" :"A Guide For Agencies Building CX Capacity","deck" : "","summary" : "GSA’s customer experience team has released a federal buying guide to aid agencies with buying CX Services.","date" : "2020-04-24T10:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"sheev-dav" : "Sheev Davé","aaron-stienstra" : "Aaron Stienstra","boris-arratia" : "Boris Arratia"},"topics" : { "customer-experience" : "Customer experience", "design" : "Design", "governance" : "Governance", "research" : "Research" },"primary_image" : { "uid" : "oce-cx-buying-guide-cover", "alt" : "Screencapture of the cover of the Customer Experience Services Evaluationa and Buying Guide. Colorful abstract shapes, icons, and the abbreviation for Customer Experience, CX, are below the title.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2020-04-24-a-guide-for-agencies-building-cx.md", "filepath" :"news/2020/04/2020-04-24-a-guide-for-agencies-building-cx.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2020/04/2020-04-24-a-guide-for-agencies-building-cx.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2020/04/2020-04-24-a-guide-for-agencies-building-cx.md","slug" : "a-guide-for-agencies-building-cx","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2020/04/24/a-guide-for-agencies-building-cx/" },{"title" :"USWDS Monthly Call - Easing into the Design System","deck" : "Join U.S. Web Design System Product Lead, Dan Williams, as we talk about the design system and answer your questions.","summary" : "Join U.S. Web Design System Product Lead, Dan Williams, as we talk about the design system and answer your questions.","date" : "2020-04-16T14:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams"},"topics" : { "design" : "Design", "digital-service-delivery" : "Digital service delivery", "human-centered-design" : "Human-centered design" },"primary_image" : { "uid" : "uswds-2-illio-feature-image", "alt" : "A colorful collection of screens and interface components", "width" : "1548", "height" : "906", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2020-04-16-uswds-monthly-call-april-2020.md", "filepath" :"events/2020/04/2020-04-16-uswds-monthly-call-april-2020.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/04/2020-04-16-uswds-monthly-call-april-2020.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/04/2020-04-16-uswds-monthly-call-april-2020.md","slug" : "uswds-monthly-call-april-2020","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/04/16/uswds-monthly-call-april-2020/" },{"title" :"USWDS Monthly Call - Color Tokens Update","deck" : "Watch U.S. Web Design System Product Lead, Dan Williams, as he talks and answers questions about the design system.","summary" : "Watch U.S. Web Design System Product Lead, Dan Williams, as he talks about the design system and answers participant questions.","date" : "2020-03-19T16:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams"},"topics" : { "design" : "Design", "digital-service-delivery" : "Digital service delivery", "human-centered-design" : "Human-centered design" },"primary_image" : { "uid" : "uswds-2-illio-feature-image", "alt" : "A colorful collection of screens and interface components", "width" : "1548", "height" : "906", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2020-03-19-uswds-monthly-call-march-2020.md", "filepath" :"events/2020/03/2020-03-19-uswds-monthly-call-march-2020.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/03/2020-03-19-uswds-monthly-call-march-2020.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/03/2020-03-19-uswds-monthly-call-march-2020.md","slug" : "uswds-monthly-call-march-2020","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/03/19/uswds-monthly-call-march-2020/" },{"kicker" : "21st Century IDEA","title" :"Updates on 21st Century IDEA: Key Insights \u0026 Lessons Learned","deck" : "","summary" : "We spoke to Ammie Farraj Feijoo, GSA’s 21st Century IDEA implementation lead, to get the rundown on what’s been accomplished and what’s on deck for 2020.","date" : "2020-03-17T12:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"stephanie-santana" : "Stephanie Santana"},"topics" : { "analytics" : "Analytics", "design" : "Design", "digital-service-delivery" : "Digital service delivery", "user-experience" : "User experience" },"primary_image" : { "uid" : "this-weeks-idea-card", "alt" : "the words, "This Week's IDEA" with a line drawing of a lightbulb in white, on dark blue background", "width" : "1073", "height" : "600", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2020-03-17-updates-on-21st-century-idea-key.md", "filepath" :"news/2020/03/2020-03-17-updates-on-21st-century-idea-key.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2020/03/2020-03-17-updates-on-21st-century-idea-key.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2020/03/2020-03-17-updates-on-21st-century-idea-key.md","slug" : "updates-on-21st-century-idea-key","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2020/03/17/updates-on-21st-century-idea-key/" },{"title" :"Survey Translation and the Inclusion of End Users in the Process","deck" : "Experiences from the U.S. Census Bureau","summary" : "This talk will offer insights and tips on how to best design and translate surveys and other government materials aimed at reaching non-English speaking members of the public.","date" : "2020-02-27T14:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"kathleen-kephart" : "Kathleen Kephart","lgodfrey" : "Laura Godfrey","mikelyn-meyers" : "Mikelyn Meyers","patricia-goerman" : "Patricia Goerman"},"topics" : { "design" : "Design", "human-centered-design" : "Human-centered design", "multilingual" : "Multilingual", "research" : "Research" },"branch" : "bc-archive-content-3", "filename" :"2020-02-27-survey-translation-inclusion-end-users-in.md", "filepath" :"events/2020/02/2020-02-27-survey-translation-inclusion-end-users-in.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/02/2020-02-27-survey-translation-inclusion-end-users-in.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/02/2020-02-27-survey-translation-inclusion-end-users-in.md","slug" : "survey-translation-inclusion-end-users-in","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/02/27/survey-translation-inclusion-end-users-in/" },{"kicker" : "UX","title" :"Call for Participation: Government UX Summit 2020","deck" : "We’re looking for speakers to share their experiences as UX practitioners in government.","summary" : "We’re looking for speakers to share their experiences as UX practitioners in government.","date" : "2020-02-27T09:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jean-fox" : "Jean Fox"},"topics" : { "design" : "Design", "plain-language" : "Plain language", "product-and-project-management" : "Product and project management", "research" : "Research", "user-experience" : "User experience" },"primary_image" : { "uid" : "ux-government-summit-2020", "alt" : "Government UX Summit 2020", "width" : "1280", "height" : "720", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2020-02-26-call-for-government-ux-summit.md", "filepath" :"news/2020/02/2020-02-26-call-for-government-ux-summit.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2020/02/2020-02-26-call-for-government-ux-summit.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2020/02/2020-02-26-call-for-government-ux-summit.md","slug" : "call-for-government-ux-summit","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2020/02/27/call-for-government-ux-summit/" },{"title" :"Making a Mobile-Friendly Website Using the ADAPT Model","deck" : "Learn how to improve the user experience of your website by following the ADAPT Model to enhance the performance of your content on cellular networks or mobile devices.","summary" : "","date" : "2020-02-25T15:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"david-fern" : "David Fern"},"topics" : { "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "design" : "Design", "digital-service-delivery" : "Digital service delivery", "mobile" : "Mobile", "user-experience" : "User experience" },"primary_image" : { "uid" : "mobilegov-event", "alt" : "", "width" : "", "height" : "", "credit" : "", "caption" : "", "format" : "" },"branch" : "bc-archive-content-3", "filename" :"2020-02-25-making-a-mobilefriendly-website-using-adapt.md", "filepath" :"events/2020/02/2020-02-25-making-a-mobilefriendly-website-using-adapt.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/02/2020-02-25-making-a-mobilefriendly-website-using-adapt.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/02/2020-02-25-making-a-mobilefriendly-website-using-adapt.md","slug" : "making-a-mobilefriendly-website-using-adapt","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/02/25/making-a-mobilefriendly-website-using-adapt/" },{"title" :"Even with a design system, you still need a designer","deck" : "The U.S. Web Design System gives flexibility to teams to build the right solution for users, but there are still plenty of design decisions that teams need to make to be successful. In short, you’ll still need a designer.","summary" : "The U.S. Web Design System gives flexibility to teams to build the right solution for users, but there are still plenty of design decisions that teams need to make to be successful. In short, you’ll still need a designer.","date" : "2020-02-13T16:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar"},"topics" : { "design" : "Design", "product-and-project-management" : "Product and project management" },"branch" : "bc-archive-content-3", "filename" :"2020-02-13-even-with-a-design-system-you.md", "filepath" :"news/2020/02/2020-02-13-even-with-a-design-system-you.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2020/02/2020-02-13-even-with-a-design-system-you.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2020/02/2020-02-13-even-with-a-design-system-you.md","source" : "18f","source_url" : "https://18f.gsa.gov/2020/02/06/even-with-a-design-system-you-still-need-a-designer/","slug" : "even-with-a-design-system-you","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2020/02/13/even-with-a-design-system-you/" },{"kicker" : "UX","title" :"Deep Dive into the UX Field","deck" : "An interview with an Innovation Specialist at U.S. Department of the Interior’s Office of Natural Resources Revenue (ONRR).","summary" : "There is a growing number of uses for user experience (UX) design, as well as a growing alphabet of UX-related careers; this series will offer some insight into the field by speaking with UX experts in government.","date" : "2020-02-11T12:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"stephanie-santana" : "Stephanie Santana"},"topics" : { "design" : "Design", "user-experience" : "User experience" },"primary_image" : { "uid" : "ux-nrrd-fb", "alt" : "Screen capture of a land ownership data map of the United States.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "Dark green areas of the map indicate federal lands and waters, a medium shade of green shows Native American lands, and light green is used on other lands (state, local, or private).", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2020-02-11-deep-dive-into-ux-field.md", "filepath" :"news/2020/02/2020-02-11-deep-dive-into-ux-field.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2020/02/2020-02-11-deep-dive-into-ux-field.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2020/02/2020-02-11-deep-dive-into-ux-field.md","slug" : "deep-dive-into-ux-field","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2020/02/11/deep-dive-into-ux-field/" },{"kicker" : "This Week's IDEA","title" :"Adopting the USWDS, One Step at a Time","deck" : "The U.S. Web Design System is key to new website standards","summary" : "The U.S. Web Design System is key to new website standards","date" : "2020-01-30T19:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams","jeremyzilar" : "Jeremy Zilar","ammie-farraj-feijoo" : "Ammie Farraj Feijoo"},"topics" : { "design" : "Design", "digital-service-delivery" : "Digital service delivery", "product-and-project-management" : "Product and project management", "software-engineering" : "Software engineering" },"primary_image" : { "uid" : "this-weeks-idea-card-wk6", "alt" : "the words, "This Week's IDEA" with a line drawing of a lightbulb in white, on light green (mint) background", "width" : "1073", "height" : "600", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2020-01-30-adopting-uswds-one-step-at-time.md", "filepath" :"news/2020/01/2020-01-30-adopting-uswds-one-step-at-time.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2020/01/2020-01-30-adopting-uswds-one-step-at-time.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2020/01/2020-01-30-adopting-uswds-one-step-at-time.md","aliases" : {"0" : "/2020/01/29/adopting-uswds-one-step-at-time/"},"slug" : "adopting-uswds-one-step-at-time","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2020/01/30/adopting-uswds-one-step-at-time/" },{"title" :"USWDS Monthly Call: Using the USWDS Maturity Model","deck" : "","summary" : "Join U.S. Web Design System Product Lead, Dan Williams, as we discuss the USWDS maturity model and answer your questions.","date" : "2020-01-16T14:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams"},"topics" : { "design" : "Design", "digital-service-delivery" : "Digital service delivery", "software-engineering" : "Software engineering" },"primary_image" : { "uid" : "uswds-2-illio-feature-image", "alt" : "A colorful collection of screens and interface components", "width" : "1548", "height" : "906", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2020-01-16-uswds-january-monthly-call.md", "filepath" :"events/2020/01/2020-01-16-uswds-january-monthly-call.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/01/2020-01-16-uswds-january-monthly-call.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/01/2020-01-16-uswds-january-monthly-call.md","slug" : "uswds-january-monthly-call","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/01/16/uswds-january-monthly-call/" },{"kicker" : "USWDS","title" :"A Look at the New GSA.gov","deck" : "How the GSA incorporated the U.S. Web Design System into their flagship site.","summary" : "How the GSA incorporated the U.S. Web Design System into their flagship site.","date" : "2020-01-08T18:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"amanda-dean" : "Amanda Dean"},"topics" : { "design" : "Design" },"primary_image" : { "uid" : "gsa-uswds", "alt" : "A screenshot of the new GSA.gov homepage that uses the U.S. Web Design System.", "width" : "1395", "height" : "908", "credit" : "", "caption" : "A screenshot of the new GSA.gov homepage.", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2020-01-08-a-look-at-new-gsagov.md", "filepath" :"news/2020/01/2020-01-08-a-look-at-new-gsagov.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2020/01/2020-01-08-a-look-at-new-gsagov.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2020/01/2020-01-08-a-look-at-new-gsagov.md","slug" : "a-look-at-new-gsagov","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2020/01/08/a-look-at-new-gsagov/" },{"title" :"U.S. Web Design System: December Monthly Call","deck" : "","summary" : "Join U.S. Web Design System Product Lead, Dan Williams, as we discuss the USWDS and answer your questions.","date" : "2019-12-19T14:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams"},"topics" : { "design" : "Design", "digital-service-delivery" : "Digital service delivery" },"primary_image" : { "uid" : "uswds-2-illio-feature-image", "alt" : "A colorful collection of screens and interface components", "width" : "1548", "height" : "906", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2019-12-19-uswds-december-monthly-call.md", "filepath" :"events/2019/12/2019-12-19-uswds-december-monthly-call.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2019/12/2019-12-19-uswds-december-monthly-call.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2019/12/2019-12-19-uswds-december-monthly-call.md","slug" : "uswds-december-monthly-call","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2019/12/19/uswds-december-monthly-call/" },{"kicker" : "","title" :"Welcome to the NEW Digital.gov","deck" : "It’s now easier to find the tools and resources you need to make digital services better, and see examples of problems being solved across government.","summary" : "We’ve been working on a new version of Digital.gov, and we’re ready to make it available to you.","date" : "2019-12-19T11:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar"},"topics" : { "design" : "Design", "digital-service-delivery" : "Digital service delivery" },"featured_image" : { "uid" : "digitalgov-new-2019", "alt" : "" },"branch" : "bc-archive-content-3", "filename" :"2019-12-19-a-new-digitalgov.md", "filepath" :"news/2019/12/2019-12-19-a-new-digitalgov.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2019/12/2019-12-19-a-new-digitalgov.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2019/12/2019-12-19-a-new-digitalgov.md","slug" : "a-new-digitalgov","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2019/12/19/a-new-digitalgov/" },{"kicker" : "User Experience","title" :"UX Documentation: Convince Them the Problem Is Real","deck" : "If you want to make worthwhile investments in the way you interact with customers, think user experience.","summary" : "If you want to make worthwhile investments in the way you interact with customers, think UX. Here are some ways to communicate user experience to key stakeholders and gain support for UX improvement projects.","date" : "2019-12-17T15:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"amanda-dean" : "Amanda Dean"},"topics" : { "design" : "Design", "user-experience" : "User experience" },"featured_image" : { "uid" : "sketchbook-wireframes", "alt" : "" },"branch" : "bc-archive-content-3", "filename" :"2019-12-17-ux-documentation-convince-them-problem-real.md", "filepath" :"news/2019/12/2019-12-17-ux-documentation-convince-them-problem-real.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2019/12/2019-12-17-ux-documentation-convince-them-problem-real.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2019/12/2019-12-17-ux-documentation-convince-them-problem-real.md","slug" : "ux-documentation-convince-them-problem-real","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2019/12/17/ux-documentation-convince-them-problem-real/" },{"kicker" : "USWDS","title" :"U.S. Web Design System: October Monthly Call","summary" : "Join Dan Williams, U.S. Web Design System (USWDS) product lead, in our monthly call as he walks through the design system and answers your questions.","date" : "2019-10-17T14:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams"},"topics" : { "design" : "Design", "digital-service-delivery" : "Digital service delivery" },"featured_image" : { "uid" : "uswds-10-october", "alt" : "" },"branch" : "bc-archive-content-3", "filename" :"2019-10-17-us-web-design-system-october-monthly-call.md", "filepath" :"events/2019/10/2019-10-17-us-web-design-system-october-monthly-call.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2019/10/2019-10-17-us-web-design-system-october-monthly-call.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2019/10/2019-10-17-us-web-design-system-october-monthly-call.md","slug" : "us-web-design-system-october-monthly-call","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2019/10/17/us-web-design-system-october-monthly-call/" },{"kicker" : "USWDS","title" :"Join the U.S. Web Design System Community","deck" : "Are you and your team working with the U.S. Web Design System on your site, or have plans to start using it? The USWDS team has a public Slack channel where you can meet other government engineers, content specialists, and designers who are working with the USWDS to build accessible, mobile-friendly websites.","summary" : "Are you and your team working with the U.S. Web Design System on your site, or have plans to start using it? The USWDS team has a public Slack channel where you can meet other government engineers, content specialists, and designers who are working with the USWDS to build accessible, mobile-friendly websites.","date" : "2019-10-08T13:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar"},"topics" : { "accessibility" : "Accessibility", "design" : "Design", "software-engineering" : "Software engineering" },"branch" : "bc-archive-content-3", "filename" :"2019-10-08-join-us-web-design-system-community.md", "filepath" :"news/2019/10/2019-10-08-join-us-web-design-system-community.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2019/10/2019-10-08-join-us-web-design-system-community.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2019/10/2019-10-08-join-us-web-design-system-community.md","source" : "uswds","source_url" : "https://digital.gov/communities/uswds/","slug" : "join-us-web-design-system-community","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2019/10/08/join-us-web-design-system-community/" },{"title" :"U\u0026#46;S\u0026#46; Web Design System\u0026#58; September Monthly Call","summary" : "This month, we’ll take a look at the development process for a USWDS component and demonstrate how we start with a problem and work to a solution that could be shared across other websites.","date" : "2019-09-19T14:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams","jeremyzilar" : "Jeremy Zilar"},"topics" : { "design" : "Design", "digital-service-delivery" : "Digital service delivery" },"featured_image" : { "uid" : "uswds-09-september", "alt" : "" },"branch" : "bc-archive-content-3", "filename" :"2019-09-19-us-web-design-system-september-monthly-call.md", "filepath" :"events/2019/09/2019-09-19-us-web-design-system-september-monthly-call.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2019/09/2019-09-19-us-web-design-system-september-monthly-call.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2019/09/2019-09-19-us-web-design-system-september-monthly-call.md","slug" : "us-web-design-system-september-monthly-call","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2019/09/19/us-web-design-system-september-monthly-call/" },{"title" :"Technology Transformation Begins With People\u0026#58; Closing the Human-Technology Gap","summary" : "GSA's Technology Transformation Services is prototyping a human-centered approach to cultivating an environment of lifelong learning to attract and retain the best talent to serve our citizens.","date" : "2019-09-11T12:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"nina-bianchi" : "Nina Bianchi"},"topics" : { "customer-experience" : "Customer experience", "design" : "Design", "emerging-tech" : "Emerging tech", "professional-development" : "Professional development" },"featured_image" : { "uid" : "pif-people-transformation-1", "alt" : "" },"branch" : "bc-archive-content-3", "filename" :"2019-09-11-technology-transformation-begins-with-people-closing-human-technology-gap.md", "filepath" :"news/2019/09/2019-09-11-technology-transformation-begins-with-people-closing-human-technology-gap.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2019/09/2019-09-11-technology-transformation-begins-with-people-closing-human-technology-gap.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2019/09/2019-09-11-technology-transformation-begins-with-people-closing-human-technology-gap.md","slug" : "technology-transformation-begins-with-people-closing-human-technology-gap","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2019/09/11/technology-transformation-begins-with-people-closing-human-technology-gap/" },{"title" :"Prototyping Engagement Workshops for the Future of Federal Data, Dashboards, and Storytelling","deck" : "User-centered design is critical for employee engagement, from the front lines to C-suite.","summary" : "User-centered design is critical for meetings—from the front lines to C-suite. How might we host more hands-on learning sessions and experience exchanges to improve and customize the way the federal workforce communicates to diverse stakeholders?","date" : "2019-08-21T18:06:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"davar-ardalan" : "Davar Ardalan","nina-bianchi" : "Nina Bianchi","maria-dayton" : "Maria Dayton"},"topics" : { "artificial-intelligence" : "Artificial intelligence", "customer-experience" : "Customer experience", "design" : "Design", "public-policy" : "Public policy" },"featured_image" : { "uid" : "pif-prototyping-engagement-01", "alt" : "" },"branch" : "bc-archive-content-3", "filename" :"2019-08-21-prototyping-engagement-workshops.md", "filepath" :"news/2019/08/2019-08-21-prototyping-engagement-workshops.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2019/08/2019-08-21-prototyping-engagement-workshops.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2019/08/2019-08-21-prototyping-engagement-workshops.md","slug" : "prototyping-engagement-workshops","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2019/08/21/prototyping-engagement-workshops/" },{"title" :"U\u0026#46;S\u0026#46; Web Design System\u0026#58; Aug Monthly Call","summary" : "Join Dan Williams, U.S. Web Design System (USWDS) product lead, as he walks through the design system and answers your questions. This month we’ll take a look at bootstrapping USWDS, including how to add USWDS to a project and start designing in minutes.","date" : "2019-08-15T14:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams"},"topics" : { "design" : "Design", "digital-service-delivery" : "Digital service delivery" },"featured_image" : { "uid" : "uswds-08-august", "alt" : "" },"branch" : "bc-archive-content-3", "filename" :"2019-08-15-us-web-design-system-aug-monthly-call.md", "filepath" :"events/2019/08/2019-08-15-us-web-design-system-aug-monthly-call.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2019/08/2019-08-15-us-web-design-system-aug-monthly-call.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2019/08/2019-08-15-us-web-design-system-aug-monthly-call.md","slug" : "us-web-design-system-aug-monthly-call","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2019/08/15/us-web-design-system-aug-monthly-call/" },{"title" :"U\u0026#46;S\u0026#46; Web Design System\u0026#58; How to Migrate Your Site to USWDS 2","summary" : "In our July meeting, the USWDS team and special guests walk through migrating sites to USWDS 2 and take any questions you might have.","date" : "2019-07-18T14:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams"},"topics" : { "design" : "Design", "digital-service-delivery" : "Digital service delivery" },"featured_image" : { "uid" : "uswds-07-july", "alt" : "" },"branch" : "bc-archive-content-3", "filename" :"2019-07-18-us-web-design-system-july-monthly-call.md", "filepath" :"events/2019/07/2019-07-18-us-web-design-system-july-monthly-call.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2019/07/2019-07-18-us-web-design-system-july-monthly-call.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2019/07/2019-07-18-us-web-design-system-july-monthly-call.md","slug" : "us-web-design-system-july-monthly-call","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2019/07/18/us-web-design-system-july-monthly-call/" },{"kicker" : "Intro","title" :"Get Your Idea Funded Through 10x","deck" : "Introducing a new investment fund for technology products in the federal government.","summary" : "Introducing a new investment fund for technology products in the federal government","date" : "2019-07-09T09:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"nico-papafil" : "Nico Papafil","will-cahoe" : "Will Cahoe","sarah-crane" : "Sarah Crane","jeremyzilar" : "Jeremy Zilar"},"topics" : { "content-strategy" : "Content strategy", "design" : "Design", "innovation" : "Innovation", "product-and-project-management" : "Product and project management" },"featured_image" : { "uid" : "10x-funded-cover", "alt" : "10x: Get Your Idea Funded" },"branch" : "bc-archive-content-3", "filename" :"2019-07-09-get-to-know-10x.md", "filepath" :"news/2019/07/2019-07-09-get-to-know-10x.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2019/07/2019-07-09-get-to-know-10x.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2019/07/2019-07-09-get-to-know-10x.md","slug" : "get-to-know-10x","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2019/07/09/get-to-know-10x/" },{"title" :"U\u0026#46;S\u0026#46; Web Design System\u0026#58; June Monthly Call","summary" : "Join the U.S. Web Design System team as we walk through the system’s design tokens and take any questions you might have!","date" : "2019-06-20T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams"},"topics" : { "design" : "Design", "digital-service-delivery" : "Digital service delivery" },"featured_image" : { "uid" : "uswds-06-june", "alt" : "" },"branch" : "bc-archive-content-3", "filename" :"2019-06-20-us-web-design-system-june-monthly-call.md", "filepath" :"events/2019/06/2019-06-20-us-web-design-system-june-monthly-call.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2019/06/2019-06-20-us-web-design-system-june-monthly-call.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2019/06/2019-06-20-us-web-design-system-june-monthly-call.md","slug" : "us-web-design-system-june-monthly-call","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2019/06/20/us-web-design-system-june-monthly-call/" },{"title" :"SUCCESS STORY: The U.S. Web Design System 2.0 from GSA","deck" : "Code.gov breaks down the latest USWDS 2.0 release with highlights of the most important features that will help teams build better websites for the American public.","summary" : "Code.gov breaks down the latest USWDS 2.0 release with highlights of the most important features that will help teams build better websites for the American public.","date" : "2019-06-10T11:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar"},"topics" : { "design" : "Design", "open-source" : "Open source", "software-engineering" : "Software engineering", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2019-06-10-success-story-us-web-design-system.md", "filepath" :"news/2019/06/2019-06-10-success-story-us-web-design-system.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2019/06/2019-06-10-success-story-us-web-design-system.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2019/06/2019-06-10-success-story-us-web-design-system.md","source" : "codegov","source_url" : "https://medium.com/codedotgov/success-story-the-u-s-web-design-system-2-0-from-gsa-be66295b6e5f","slug" : "success-story-us-web-design-system","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2019/06/10/success-story-us-web-design-system/" },{"title" :"U\u0026#46;S\u0026#46; Web Design System\u0026#58; May Monthly Call","summary" : "Join the U.S. Web Design System team as we talk through the recent update to 2.0","date" : "2019-05-23T14:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams"},"topics" : { "design" : "Design", "product-and-project-management" : "Product and project management" },"featured_image" : { "uid" : "uswds-2-illio-feature-image", "alt" : "" },"branch" : "bc-archive-content-3", "filename" :"2019-05-23-us-web-design-system-may-monthly-call.md", "filepath" :"events/2019/05/2019-05-23-us-web-design-system-may-monthly-call.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2019/05/2019-05-23-us-web-design-system-may-monthly-call.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2019/05/2019-05-23-us-web-design-system-may-monthly-call.md","slug" : "us-web-design-system-may-monthly-call","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2019/05/23/us-web-design-system-may-monthly-call/" },{"title" :"Government UX Summit 2019","deck" : "Methods, Management, and Design","summary" : "Sponsored by the User Experience Community of Practice (UX CoP) and DigitalGov, this event is an opportunity to share experiences and lessons learned in UX and network with other UX practitioners from across the government.","date" : "2019-05-15T09:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "design" : "Design", "user-experience" : "User experience" },"featured_image" : { "uid" : "govt-ux-summit-2019", "alt" : "" },"branch" : "bc-archive-content-3", "filename" :"2019-05-15-2019-government-ux-summit.md", "filepath" :"events/2019/05/2019-05-15-2019-government-ux-summit.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2019/05/2019-05-15-2019-government-ux-summit.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2019/05/2019-05-15-2019-government-ux-summit.md","slug" : "2019-government-ux-summit","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2019/05/15/2019-government-ux-summit/" },{"title" :"Journey Maps as Communication Tools","deck" : "The team at Office of Natural Resources Revenue wrote about how they use journey mapping to help teams look at their agency’s processes in a more comprehensive way.","summary" : "The team at Office of Natural Resources Revenue wrote about how they use journey mapping to help teams look at their agency’s processes in a more comprehensive way.","date" : "2019-05-07T10:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar"},"topics" : { "design" : "Design", "product-and-project-management" : "Product and project management", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2019-05-07-journey-maps-as-communication-tools.md", "filepath" :"news/2019/05/2019-05-07-journey-maps-as-communication-tools.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2019/05/2019-05-07-journey-maps-as-communication-tools.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2019/05/2019-05-07-journey-maps-as-communication-tools.md","source" : "doi-revenuedata","source_url" : "https://revenuedata.doi.gov/blog/journey-mapping/","slug" : "journey-maps-as-communication-tools","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2019/05/07/journey-maps-as-communication-tools/" },{"title" :"Caroline Jarrett on How to Design a Better Form","deck" : "","summary" : "We have a lot of forms in government, and many of them would benefit from better design. In this talk, Caroline Jarrett will explore a curriculum she’s working on about how to design forms.","date" : "2019-04-09T15:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"caroline-jarrett" : "Caroline Jarrett"},"topics" : { "design" : "Design", "research" : "Research", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2019-04-09-caroline-jarrett-on-how-design-a-better-form.md", "filepath" :"events/2019/04/2019-04-09-caroline-jarrett-on-how-design-a-better-form.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2019/04/2019-04-09-caroline-jarrett-on-how-design-a-better-form.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2019/04/2019-04-09-caroline-jarrett-on-how-design-a-better-form.md","slug" : "caroline-jarrett-on-how-design-a-better-form","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2019/04/09/caroline-jarrett-on-how-design-a-better-form/" },{"title" :"Introducing USWDS 2.0","deck" : "Reinvent the experience, not the wheel","summary" : "Today’s update introduces a powerful toolkit of new features to help make creating useful, consistent digital services faster, simpler, and more fun.","date" : "2019-04-08T09:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams","maya-benari" : "Maya Benari"},"topics" : { "accessibility" : "Accessibility", "design" : "Design", "mobile" : "Mobile", "product-and-project-management" : "Product and project management", "software-engineering" : "Software engineering", "user-experience" : "User experience" },"featured_image" : { "uid" : "uswds-2-illio-feature-image-black", "alt" : "A colorful collection of screens and interface components" },"branch" : "bc-archive-content-3", "filename" :"2019-04-08-introducing-uswds-2.md", "filepath" :"news/2019/04/2019-04-08-introducing-uswds-2.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2019/04/2019-04-08-introducing-uswds-2.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2019/04/2019-04-08-introducing-uswds-2.md","slug" : "introducing-uswds-2","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2019/04/08/introducing-uswds-2/" },{"title" :"18F Guide to Product Management","deck" : "Best practices on doing product management well","summary" : "Best practices on doing product management well","date" : "2019-04-03T17:34:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar"},"topics" : { "content-strategy" : "Content strategy", "design" : "Design", "product-and-project-management" : "Product and project management" },"branch" : "bc-archive-content-3", "filename" :"18f-guide-product-management.md", "filepath" :"resources/18f-guide-product-management.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/18f-guide-product-management.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/18f-guide-product-management.md","source" : "18f","source_url" : "https://product-guide.18f.gov/","slug" : "18f-guide-product-management","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/18f-guide-product-management/" },{"title" :"18F Methods","deck" : "A collection of tools that describe how teams can put human-centered design into practice.","summary" : "A collection of tools that describe how teams can put human-centered design into practice.","date" : "2019-04-02T17:25:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar"},"topics" : { "content-strategy" : "Content strategy", "design" : "Design", "product-and-project-management" : "Product and project management", "research" : "Research", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"18f-methods.md", "filepath" :"resources/18f-methods.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/18f-methods.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/18f-methods.md","source" : "18f","source_url" : "https://methods.18f.gov/","slug" : "18f-methods","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/18f-methods/" },{"title" :"Dalia El-Shimy on Mixed Methods Design Research","deck" : "","summary" : "How should designers collect data and how can they use that data to inform their work? Dalia El-Shimy, UX Research Lead at Shopify’s Montreal Office, will share how her team uses mixed methods research in support of its design decisions.","date" : "2019-02-27T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andrew-maier" : "Andrew Maier","ben-peterson" : "Ben Peterson","dalia-elshimy" : "Dalia El-Shimy"},"topics" : { "design" : "Design", "research" : "Research", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2019-02-27-dalia-elshimy-on-mixed-methods-design-research.md", "filepath" :"events/2019/02/2019-02-27-dalia-elshimy-on-mixed-methods-design-research.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2019/02/2019-02-27-dalia-elshimy-on-mixed-methods-design-research.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2019/02/2019-02-27-dalia-elshimy-on-mixed-methods-design-research.md","slug" : "dalia-elshimy-on-mixed-methods-design-research","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2019/02/27/dalia-elshimy-on-mixed-methods-design-research/" },{"title" :"Health Tech Sprint Aims at Improving Care Access and Experience","deck" : "Federal agencies and technology teams work together to pilot digital tools for artificial intelligence and health innovation.","summary" : "This sprint is designed to improve care by assisting in access to novel therapeutics and improving clinical trials.","date" : "2018-11-02T10:40:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"gil-alterovitz" : "Gil Alterovitz, PhD","justin-koufopoulos" : "Justin Koufopoulos","kristen-honey" : "Kristen Honey, PhD"},"topics" : { "design" : "Design", "innovation" : "Innovation", "open-data" : "Open data", "product-and-project-management" : "Product and project management" },"featured_image" : { "uid" : "bot", "alt" : "" },"branch" : "bc-archive-content-3", "filename" :"2018-11-02-health-tech-sprint-aims-at-improving-care-access-experience.md", "filepath" :"news/2018/11/2018-11-02-health-tech-sprint-aims-at-improving-care-access-experience.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2018/11/2018-11-02-health-tech-sprint-aims-at-improving-care-access-experience.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2018/11/2018-11-02-health-tech-sprint-aims-at-improving-care-access-experience.md","slug" : "health-tech-sprint-aims-at-improving-care-access-experience","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2018/11/02/health-tech-sprint-aims-at-improving-care-access-experience/" },{"title" :"Eight principles of mobile-friendliness","deck" : "How to improve a site’s accessibility to mobile devices","summary" : "We’re sharing eight principles of mobile-friendliness to help you improve your sites.","date" : "2018-10-09T12:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "design" : "Design", "mobile" : "Mobile" },"primary_image" : { "uid" : "guide-mobile-principles", "alt" : "Vector illustration of a mobile phone", "width" : "1200", "height" : "630", "credit" : "Irina_Strelnikova/iStock via Getty Images", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"_index.md", "filepath" :"guides/mobile-principles/_index.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/guides/mobile-principles/_index.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/guides/mobile-principles/_index.md","aliases" : {"0" : "/resources/mobile/principles/"},"url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/guides/mobile-principles/" },{"title" :"Collaborating for Better Design, Technology, and User Experience","summary" : "Overview of initiatives across Federal government that focus on IT design, development and accessibility.","date" : "2018-08-30T12:18:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"john-sullivan" : "John Sullivan"},"topics" : { "accessibility" : "Accessibility", "design" : "Design", "human-centered-design" : "Human-centered design", "innovation" : "Innovation", "product-and-project-management" : "Product and project management", "usability" : "Usability", "user-experience" : "User experience" },"featured_image" : { "uid" : "accessibility-stock-photo", "alt" : "Photo of two men working on mobile app development and design at a whiteboard." },"branch" : "bc-archive-content-3", "filename" :"2018-08-30-collaborating-for-better-design-technology-user-experience.md", "filepath" :"news/2018/08/2018-08-30-collaborating-for-better-design-technology-user-experience.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2018/08/2018-08-30-collaborating-for-better-design-technology-user-experience.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2018/08/2018-08-30-collaborating-for-better-design-technology-user-experience.md","slug" : "collaborating-for-better-design-technology-user-experience","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2018/08/30/collaborating-for-better-design-technology-user-experience/" },{"title" :"Getting Started with USWDS 2.0","summary" : "The U.S. Web Design System team will show you how to get started with USWDS 2.0: how to set up your project colors, fonts, and more.","date" : "2018-08-24T13:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "design" : "Design", "human-centered-design" : "Human-centered design", "software-engineering" : "Software engineering", "user-experience" : "User experience" },"featured_image" : { "uid" : "getting-started-with-uswds-2", "alt" : "" },"branch" : "bc-archive-content-3", "filename" :"2018-08-24-getting-started-with-uswds-20.md", "filepath" :"events/2018/08/2018-08-24-getting-started-with-uswds-20.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2018/08/2018-08-24-getting-started-with-uswds-20.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2018/08/2018-08-24-getting-started-with-uswds-20.md","slug" : "getting-started-with-uswds-20","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2018/08/24/getting-started-with-uswds-20/" },{"title" :"Civic Service Design Tools + Tactics","deck" : "","summary" : "Join us for this hour long webinar to receive an introduction on the Civic Service Design Tools + Tactics, a set of practical ways to gather insights from the people who depend on your services in their own environments.","date" : "2018-07-26T15:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"caroline-bauer" : "Caroline Bauer","emily-herrick" : "Emily Herrick","mari-nakano" : "Mari Nakano"},"topics" : { "design" : "Design", "usability" : "Usability" },"branch" : "bc-archive-content-3", "filename" :"2018-07-26-civic-service-design-tools-tactics.md", "filepath" :"events/2018/07/2018-07-26-civic-service-design-tools-tactics.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2018/07/2018-07-26-civic-service-design-tools-tactics.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2018/07/2018-07-26-civic-service-design-tools-tactics.md","slug" : "civic-service-design-tools-tactics","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2018/07/26/civic-service-design-tools-tactics/" },{"title" :"Experiments in Tweaking Agile for UX","summary" : "Designers at the Federal Reserve Board share how they adjusted the agile process to work better for their team.","date" : "2018-07-17T09:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"meghan-lazier" : "Meghan Lazier","jessica-skretch" : "Jessica Skretch"},"topics" : { "design" : "Design", "product-and-project-management" : "Product and project management", "user-experience" : "User experience" },"featured_image" : { "uid" : "agile-ux-title", "alt" : "Featured image al text." },"branch" : "bc-archive-content-3", "filename" :"2018-07-17-experiments-in-tweaking-agile-for-ux.md", "filepath" :"news/2018/07/2018-07-17-experiments-in-tweaking-agile-for-ux.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2018/07/2018-07-17-experiments-in-tweaking-agile-for-ux.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2018/07/2018-07-17-experiments-in-tweaking-agile-for-ux.md","slug" : "experiments-in-tweaking-agile-for-ux","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2018/07/17/experiments-in-tweaking-agile-for-ux/" },{"title" :"Introducing Accessibility for Teams","deck" : "A guide to making products more accessible for everyone","summary" : "A quick-start guide for embedding accessibility and inclusive design into a team’s workflow.","date" : "2018-07-10T16:38:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"maya-benari" : "Maya Benari"},"topics" : { "accessibility" : "Accessibility", "design" : "Design", "research" : "Research", "user-experience" : "User experience" },"featured_image" : { "uid" : "accessibility-for-teams-2", "alt" : "Colorful graphic of a group of handicapped symbols" },"branch" : "bc-archive-content-3", "filename" :"2018-07-10-introducing-accessibillity-teams.md", "filepath" :"news/2018/07/2018-07-10-introducing-accessibillity-teams.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2018/07/2018-07-10-introducing-accessibillity-teams.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2018/07/2018-07-10-introducing-accessibillity-teams.md","slug" : "introducing-accessibility-for-teams","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2018/07/10/introducing-accessibility-for-teams/" },{"title" :"A First Look at USWDS 2.0","deck" : "","summary" : "This month, the USWDS team will share what’s coming up in version 2.0 which is set to launch later this summer.","date" : "2018-07-06T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams","maya-benari" : "Maya Benari"},"topics" : { "design" : "Design" },"primary_image" : { "uid" : "preview-uswds-2-0", "alt" : "Image card for A First Look at USWDS 2.0", "width" : "1280", "height" : "720", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2018-07-06-a-first-look-at-uswds-20.md", "filepath" :"events/2018/07/2018-07-06-a-first-look-at-uswds-20.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2018/07/2018-07-06-a-first-look-at-uswds-20.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2018/07/2018-07-06-a-first-look-at-uswds-20.md","slug" : "a-first-look-at-uswds-20","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2018/07/06/a-first-look-at-uswds-20/" },{"title" :"Connected Government Act","deck" : "As of July of 2018, all new and redesigned agency websites are required to be mobile-friendly.","summary" : "Resources to help your agency comply with the Connected Government Act.","date" : "2018-06-25T09:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "design" : "Design", "mobile" : "Mobile", "product-and-project-management" : "Product and project management" },"featured_image" : { "uid" : "hr2331-connected-govt-act", "alt" : "" },"branch" : "bc-archive-content-3", "filename" :"connected-government-act.md", "filepath" :"resources/connected-government-act.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/connected-government-act.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/connected-government-act.md","slug" : "connected-government-act","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/connected-government-act/" },{"title" :"U.S. Web Design System Monthly Call","summary" : "Join us for our monthly conversation with designers and developers across the government.","date" : "2018-06-01T13:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "design" : "Design" },"featured_image" : { "uid" : "", "alt" : "" },"branch" : "bc-archive-content-3", "filename" :"2018-06-01-us-web-design-system-monthly-call.md", "filepath" :"events/2018/06/2018-06-01-us-web-design-system-monthly-call.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2018/06/2018-06-01-us-web-design-system-monthly-call.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2018/06/2018-06-01-us-web-design-system-monthly-call.md","slug" : "us-web-design-system-monthly-call","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2018/06/01/us-web-design-system-monthly-call/" },{"title" :"How Design Systems Help Us Work Together — with Brad Frost","deck" : "","summary" : "Join Brad Frost as he talks about design systems and the role they play in creating a successful, collaborative structure for modern organizations.","date" : "2018-05-31T12:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"brad-frost" : "Brad Frost"},"topics" : { "design" : "Design" },"primary_image" : { "uid" : "this-is-how-we-work-together", "alt" : "This is how we work together with Brad Frost", "width" : "1280", "height" : "720", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2018-05-15-this-how-we-work-together-with-brad-frost.md", "filepath" :"events/2018/05/2018-05-15-this-how-we-work-together-with-brad-frost.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2018/05/2018-05-15-this-how-we-work-together-with-brad-frost.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2018/05/2018-05-15-this-how-we-work-together-with-brad-frost.md","slug" : "this-how-we-work-together-with-brad-frost","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2018/05/31/this-how-we-work-together-with-brad-frost/" },{"title" :"U.S. Web Design System Monthly Call","summary" : "Join us for our monthly conversation with designers and developers across the government.","date" : "2018-04-27T13:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "design" : "Design" },"featured_image" : { "uid" : "", "alt" : "" },"branch" : "bc-archive-content-3", "filename" :"2018-04-27-us-web-design-system-monthly-call.md", "filepath" :"events/2018/04/2018-04-27-us-web-design-system-monthly-call.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2018/04/2018-04-27-us-web-design-system-monthly-call.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2018/04/2018-04-27-us-web-design-system-monthly-call.md","slug" : "us-web-design-system-monthly-call","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2018/04/27/us-web-design-system-monthly-call/" },{"title" :"New USAGov Program Aims to Help Agencies Market Within the Federal Government","summary" : "The Outreach and Marketing team from USAGov helps agencies amplify their key messages through a variety of channels.","date" : "2018-04-02T12:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"claire-loxsom" : "Claire Loxsom"},"topics" : { "accessibility" : "Accessibility", "analytics" : "Analytics", "communication" : "Communication", "content-strategy" : "Content strategy", "design" : "Design", "multilingual" : "Multilingual", "public-policy" : "Public policy", "social-media" : "Social media", "user-experience" : "User experience" },"featured_image" : { "uid" : "usagov-marketing", "alt" : "USAGov Logo" },"branch" : "bc-archive-content-3", "filename" :"2018-04-02-marketing-government-through-agency-partnerships.md", "filepath" :"news/2018/04/2018-04-02-marketing-government-through-agency-partnerships.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2018/04/2018-04-02-marketing-government-through-agency-partnerships.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2018/04/2018-04-02-marketing-government-through-agency-partnerships.md","slug" : "marketing-government-through-agency-partnerships","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2018/04/02/marketing-government-through-agency-partnerships/" },{"title" :"Redesigning an Intranet Site\u0026#58; Final Stages, Launch, and Lessons Learned","summary" : "Helpful lessons from the National Center for Complementary and Integrative Health (NCCIH) on the redesign of an intranet.","date" : "2018-03-07T12:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"karla-blaine" : "Karla Blaine"},"topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "design" : "Design", "product-and-project-management" : "Product and project management", "public-policy" : "Public policy", "research" : "Research", "usability" : "Usability", "user-experience" : "User experience" },"featured_image" : { "uid" : "featured-301-x-212-nih-logo-national-institutes-of-health", "alt" : "NIH logo" },"branch" : "bc-archive-content-3", "filename" :"2018-03-07-redesigning-an-intranet-site-final-stages-launch-lessons-learned.md", "filepath" :"news/2018/03/2018-03-07-redesigning-an-intranet-site-final-stages-launch-lessons-learned.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2018/03/2018-03-07-redesigning-an-intranet-site-final-stages-launch-lessons-learned.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2018/03/2018-03-07-redesigning-an-intranet-site-final-stages-launch-lessons-learned.md","slug" : "redesigning-an-intranet-site-final-stages-launch-lessons-learned","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2018/03/07/redesigning-an-intranet-site-final-stages-launch-lessons-learned/" },{"title" :"Why Your Team Needs Its Own Style Guide and Where to Start","summary" : "Learn how creating your own style guide can help facilitate development for agency websites. Review best practices, lessons learned, and examples from the U.S. Web Design System, Consumer Financial Protection Bureau, and the United States Patent and Trademark Office.","date" : "2018-02-13T10:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"meghan-lazier" : "Meghan Lazier"},"topics" : { "accessibility" : "Accessibility", "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "design" : "Design", "mobile" : "Mobile", "user-experience" : "User experience" },"featured_image" : { "uid" : "cfpb-secondary-color-palette-swatches-featured", "alt" : "CFPB Design Manual: Secondary Colors Palette." },"branch" : "bc-archive-content-3", "filename" :"2018-02-13-why-your-team-needs-its-own-style-guide-where-start.md", "filepath" :"news/2018/02/2018-02-13-why-your-team-needs-its-own-style-guide-where-start.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2018/02/2018-02-13-why-your-team-needs-its-own-style-guide-where-start.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2018/02/2018-02-13-why-your-team-needs-its-own-style-guide-where-start.md","slug" : "why-your-team-needs-its-own-style-guide-where-start","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2018/02/13/why-your-team-needs-its-own-style-guide-where-start/" },{"title" :"Using Journey Mapping to Streamline Processes Across Agencies","deck" : "How one team used journey mapping to improve the customer experience for newly naturalized citizens attempting to travel abroad.","summary" : "How one team used journey mapping to improve the customer experience for newly naturalized citizens attempting to travel abroad.","date" : "2018-02-05T11:52:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lgodfrey" : "Laura Godfrey"},"topics" : { "accessibility" : "Accessibility", "analytics" : "Analytics", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "design" : "Design", "user-experience" : "User experience" },"featured_image" : { "uid" : "travel-journey-mapping-processes-slide", "alt" : "A sample sequence of events journey map for a recently naturalized citizen seeking to travel abroad." },"branch" : "bc-archive-content-3", "filename" :"2018-02-05-using-journey-mapping-streamline-processes-across-agencies.md", "filepath" :"news/2018/02/2018-02-05-using-journey-mapping-streamline-processes-across-agencies.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2018/02/2018-02-05-using-journey-mapping-streamline-processes-across-agencies.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2018/02/2018-02-05-using-journey-mapping-streamline-processes-across-agencies.md","slug" : "using-journey-mapping-streamline-processes-across-agencies","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2018/02/05/using-journey-mapping-streamline-processes-across-agencies/" },{"title" :"Learn About the Updated IT Accessibility Standards","deck" : "Effective January 18, 2018, the revised 508 standards modernize the federal government’s IT accessibility standards and bring us into alignment with governments around the world.","summary" : "Effective January 18, 2018, the revised 508 standards modernize the federal government’s IT accessibility standards and bring us into alignment with governments around the world.","date" : "2018-01-30T09:32:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"rflagg" : "Rachel Flagg"},"topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "design" : "Design", "software-engineering" : "Software engineering" },"featured_image" : { "uid" : "508-refresh", "alt" : "Section 508 Refresh illustration" },"branch" : "bc-archive-content-3", "filename" :"2018-01-18-section-508-refresh.md", "filepath" :"news/2018/01/2018-01-18-section-508-refresh.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2018/01/2018-01-18-section-508-refresh.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2018/01/2018-01-18-section-508-refresh.md","slug" : "updated-it-accessibility-standards","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2018/01/30/updated-it-accessibility-standards/" },{"title" :"Making Customer Satisfaction Data Actionable at the Peace Corps","summary" : "Learn how measuring customer experience helped inform and guide website development at Peace Corps.","date" : "2018-01-30T09:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"chris-rottler" : "Chris Rottler"},"topics" : { "analytics" : "Analytics", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "design" : "Design", "research" : "Research" },"featured_image" : { "uid" : "peace-corps", "alt" : "Peace Corps Logo" },"branch" : "bc-archive-content-3", "filename" :"2018-01-16-making-customer-satisfaction-data-actionable-at-peace-corps.md", "filepath" :"news/2018/01/2018-01-16-making-customer-satisfaction-data-actionable-at-peace-corps.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2018/01/2018-01-16-making-customer-satisfaction-data-actionable-at-peace-corps.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2018/01/2018-01-16-making-customer-satisfaction-data-actionable-at-peace-corps.md","slug" : "making-customer-satisfaction-data-actionable-at-peace-corps","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2018/01/30/making-customer-satisfaction-data-actionable-at-peace-corps/" },{"title" :"U.S. Web Design Standards Monthly Users Call","deck" : "","summary" : "In our next monthly users call, the U.S. Web Design Standards core team will share what they’re working on in 2018.","date" : "2018-01-26T12:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams","maya-benari" : "Maya Benari","john-donmoyer" : "John Donmoyer"},"topics" : { "design" : "Design" },"branch" : "bc-archive-content-3", "filename" :"2018-01-26-us-web-design-standards-monthly-users-call.md", "filepath" :"events/2018/01/2018-01-26-us-web-design-standards-monthly-users-call.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2018/01/2018-01-26-us-web-design-standards-monthly-users-call.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2018/01/2018-01-26-us-web-design-standards-monthly-users-call.md","aliases" : {"0" : "/event/us-web-design-standards-monthly-users-call/"},"slug" : "us-web-design-standards-monthly-users-call","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2018/01/26/us-web-design-standards-monthly-users-call/" },{"title" :"Workshop: Making Government Websites with GitHub, Federalist \u0026 U.S. Web Design Standards","deck" : "","summary" : "Come learn how to create a simple, compliant government website, using Federalist, GitHub and the U.S. Web Design Standards.","date" : "2017-12-12T08:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"will-slack" : "Will Slack","david-warren" : "David Warren"},"topics" : { "design" : "Design", "design" : "Design", "open-source" : "Open source", "software-engineering" : "Software engineering" },"branch" : "bc-archive-content-3", "filename" :"2017-12-12-workshop-making-government-websites-with-github-federalist-us-web-design-standards.md", "filepath" :"events/2017/12/2017-12-12-workshop-making-government-websites-with-github-federalist-us-web-design-standards.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2017/12/2017-12-12-workshop-making-government-websites-with-github-federalist-us-web-design-standards.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2017/12/2017-12-12-workshop-making-government-websites-with-github-federalist-us-web-design-standards.md","aliases" : {"0" : "/event/workshop-making-government-websites-with-github-federalist-us-web-design-standards"},"slug" : "workshop-making-government-websites-with-github-federalist-us-web-design-standards","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2017/12/12/workshop-making-government-websites-with-github-federalist-us-web-design-standards/" },{"title" :"3 Ways to Manage Research Projects Remotely","summary" : "Being a remote team doesn’t mean you should forgo any of your research rituals. It means finding different ways to do them.","date" : "2017-10-03T16:28:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"nicole-fenton" : "Nicole Fenton","jamie-albrecht" : "Jamie Albrecht"},"topics" : { "content-strategy" : "Content strategy", "design" : "Design", "product-and-project-management" : "Product and project management", "research" : "Research", "user-experience" : "User experience" },"featured_image" : { "uid" : "video-call-rawpixel-istock-thinkstock-508060428", "alt" : "" },"branch" : "bc-archive-content-3", "filename" :"2017-10-03-3-ways-manage-research-projects-remotely.md", "filepath" :"news/2017/10/2017-10-03-3-ways-manage-research-projects-remotely.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/10/2017-10-03-3-ways-manage-research-projects-remotely.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/10/2017-10-03-3-ways-manage-research-projects-remotely.md","slug" : "3-ways-manage-research-projects-remotely","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/10/03/3-ways-manage-research-projects-remotely/" },{"title" :"A Conversation With ITIF About the State of Federal Government Websites","summary" : "Since it’s been nearly six months since their report was released, we wanted to check in with ITIF and see what they’ve learned, what they’ve heard from agencies and what their future plans are to build on this research.","date" : "2017-09-20T11:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andreanocesigritz" : "Andrea Sigritz"},"topics" : { "accessibility" : "Accessibility", "analytics" : "Analytics", "content-strategy" : "Content strategy", "design" : "Design", "mobile" : "Mobile", "plain-language" : "Plain language", "research" : "Research", "search-engine-optimization" : "Search engine optimization", "security" : "Security", "usability" : "Usability", "user-experience" : "User experience" },"primary_image" : { "uid" : "itif-presentation-title-slide", "alt" : "", "width" : "600", "height" : "338", "credit" : "", "caption" : "", "format" : "jpg" },"branch" : "bc-archive-content-3", "filename" :"2017-09-20-a-conversation-with-itif-about-state-federal-government-websites.md", "filepath" :"news/2017/09/2017-09-20-a-conversation-with-itif-about-state-federal-government-websites.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/09/2017-09-20-a-conversation-with-itif-about-state-federal-government-websites.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/09/2017-09-20-a-conversation-with-itif-about-state-federal-government-websites.md","slug" : "a-conversation-with-itif-about-state-federal-government-websites","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/09/20/a-conversation-with-itif-about-state-federal-government-websites/" },{"title" :"Design and Conflict\u0026#58; Do You Know Your Conflict Style\u0026#63;","summary" : "Building empathy towards users is always a part of the UX process, but it’s not always common practice to build empathy towards our teammates. Here’s an idea to proactively address conflict and build empathy through understanding on your team.","date" : "2017-09-18T09:00:34-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"meghan-lazier" : "Meghan Lazier"},"topics" : { "communication" : "Communication", "design" : "Design", "product-and-project-management" : "Product and project management", "user-experience" : "User experience" },"featured_image" : { "uid" : "old-boxing-gloves-nailed-to-the-textured-wall-viktor-gladkov-istock-thinkstock-506102725", "alt" : "Old boxing gloves nailed to a textured wall." },"branch" : "bc-archive-content-3", "filename" :"2017-09-18-design-conflict-do-you-know-your-conflict-style.md", "filepath" :"news/2017/09/2017-09-18-design-conflict-do-you-know-your-conflict-style.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/09/2017-09-18-design-conflict-do-you-know-your-conflict-style.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/09/2017-09-18-design-conflict-do-you-know-your-conflict-style.md","slug" : "design-conflict-do-you-know-your-conflict-style","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/09/18/design-conflict-do-you-know-your-conflict-style/" },{"title" :"CFPB Serves up Financial Tips to Seniors","summary" : "The Consumer Financial Protection Bureau and Meals on Wheels America have created multilingual educational resources about financial scams that target the elderly which can be easily distributed to seniors in the communities they serve, and downloaded or ordered in bulk for free by the general public. The Consumer Financial Protection Bureau’s (CFPB) Consumer Education &","date" : "2017-09-11T10:00:44-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"erin-scheithe" : "Erin Scheithe"},"topics" : { "content-strategy" : "Content strategy", "design" : "Design", "multilingual" : "Multilingual", "user-experience" : "User experience" },"featured_image" : { "uid" : "english-cfpb-placemat-fill-in-the-blank", "alt" : "A placemat for financial scams in English." },"branch" : "bc-archive-content-3", "filename" :"2017-09-11-cfpb-serves-up-financial-tips-to-seniors.md", "filepath" :"news/2017/09/2017-09-11-cfpb-serves-up-financial-tips-to-seniors.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/09/2017-09-11-cfpb-serves-up-financial-tips-to-seniors.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/09/2017-09-11-cfpb-serves-up-financial-tips-to-seniors.md","slug" : "cfpb-serves-up-financial-tips-to-seniors","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/09/11/cfpb-serves-up-financial-tips-to-seniors/" },{"title" :"Walter Reed\u0026#8217;s 3-D Printing Innovations Help Warfighters Get Back to Life","summary" : "This is part of an ongoing series highlighting the innovations and research happening at Walter Reed National Military Medical Center in Bethesda, Maryland. Wounded warriors who dream of returning to playing hockey, climbing mountains or simply brushing their teeth with ease can look to 3-D printing innovations at Walter Reed National Military Medical Center to","date" : "2017-08-29T10:02:21-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"yolanda-arrington" : "Yolanda R. Arrington"},"topics" : { "design" : "Design", "emerging-tech" : "Emerging tech", "research" : "Research", "software-engineering" : "Software engineering" },"featured_image" : { "uid" : "dod-live-blog-computer-simulation-edit", "alt" : "Peter Liacouras, Ph.D., demonstrates computer software that allows him to manipulate and cut a custom cranial plate design." },"branch" : "bc-archive-content-3", "filename" :"2017-08-29-walter-reeds-3-d-printing-innovations-help-warfighters-get-back-to-life.md", "filepath" :"news/2017/08/2017-08-29-walter-reeds-3-d-printing-innovations-help-warfighters-get-back-to-life.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/08/2017-08-29-walter-reeds-3-d-printing-innovations-help-warfighters-get-back-to-life.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/08/2017-08-29-walter-reeds-3-d-printing-innovations-help-warfighters-get-back-to-life.md","slug" : "walter-reeds-3-d-printing-innovations-help-warfighters-get-back-to-life","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/08/29/walter-reeds-3-d-printing-innovations-help-warfighters-get-back-to-life/" },{"title" :"The Data Briefing: Federal Government Pioneers in Virtual Reality/Augmented Reality Training","summary" : "When I was in the private sector, around the year 2000, I worked for an information technology (IT) consulting company as a project manager and developer. On one project, I provided support for early mobile devices given to medical students. I worked in a small office around the corner from the cardio-respiratory simulator (CRS). The","date" : "2017-08-09T05:59:54-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"bbrantley" : "Bill Brantley"},"topics" : { "design" : "Design", "emerging-tech" : "Emerging tech", "multimedia" : "Multimedia", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2017-08-09-the-data-briefing-federal-government-pioneers-in-virtual-realityaugmented-reality-training.md", "filepath" :"news/2017/08/2017-08-09-the-data-briefing-federal-government-pioneers-in-virtual-realityaugmented-reality-training.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/08/2017-08-09-the-data-briefing-federal-government-pioneers-in-virtual-realityaugmented-reality-training.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/08/2017-08-09-the-data-briefing-federal-government-pioneers-in-virtual-realityaugmented-reality-training.md","slug" : "the-data-briefing-federal-government-pioneers-in-virtual-realityaugmented-reality-training","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/08/09/the-data-briefing-federal-government-pioneers-in-virtual-realityaugmented-reality-training/" },{"title" :"Have You Critiqued Your Critique Process?","summary" : "DEMO Whenever I hear someone complain about the process of a design critique, I’m always a bit surprised. Blame it on the fact","date" : "2017-07-31T12:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"meghan-lazier" : "Meghan Lazier"},"topics" : { "best-practices" : "Best practices", "content-strategy" : "Content strategy", "design" : "Design", "product-and-project-management" : "Product and project management", "research" : "Research", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2017-07-31-have-you-critiqued-your-critique-process.md", "filepath" :"news/2017/07/2017-07-31-have-you-critiqued-your-critique-process.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/07/2017-07-31-have-you-critiqued-your-critique-process.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/07/2017-07-31-have-you-critiqued-your-critique-process.md","slug" : "have-you-critiqued-your-critique-process","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/07/31/have-you-critiqued-your-critique-process/" },{"title" :"Vets.gov: A Modern Software Development Environment in Government","summary" : "When people think of government software, they often think of COBOL and PowerBuilder 5, with manual software deploys every three to six months on a fixed number of machines in a government-run data center. This perception is sometimes justified, but sometimes entirely wrong. Regardless, the perception makes many developers reluctant to work for the government","date" : "2017-07-03T15:36:05-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"alex-yale-loehr" : "Alex Yale-Loehr","raquel-romano" : "Raquel Romano"},"topics" : { "cloud-and-infrastructure" : "Cloud and infrastructure", "design" : "Design", "human-centered-design" : "Human-centered design", "open-source" : "Open source", "research" : "Research", "software-engineering" : "Software engineering", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2017-07-03-vets-gov-a-modern-software-development-environment-in-government.md", "filepath" :"news/2017/07/2017-07-03-vets-gov-a-modern-software-development-environment-in-government.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/07/2017-07-03-vets-gov-a-modern-software-development-environment-in-government.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/07/2017-07-03-vets-gov-a-modern-software-development-environment-in-government.md","slug" : "vets-gov-a-modern-software-development-environment-in-government","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/07/03/vets-gov-a-modern-software-development-environment-in-government/" },{"title" :"VA Innovators Network Program: Ahead of the Curve in Healthcare Innovation","summary" : "VA Innovators Network Program Selected as FedHealth IT Innovation Award Winner This month, FedHealth IT announced that the U.S. Department of Veterans Affairs Innovators Network Program was selected as a 2017 recipient of the FedHealthIT Innovation Award. FedHealth IT recognized 25 Federal Health","date" : "2017-06-30T11:00:59-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"va-center-for-innovation" : "VA Center for Innovation"},"topics" : { "design" : "Design", "human-centered-design" : "Human-centered design", "innovation" : "Innovation", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2017-06-30-va-innovators-network-program-ahead-of-the-curve-in-healthcare-innovation.md", "filepath" :"news/2017/06/2017-06-30-va-innovators-network-program-ahead-of-the-curve-in-healthcare-innovation.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/06/2017-06-30-va-innovators-network-program-ahead-of-the-curve-in-healthcare-innovation.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/06/2017-06-30-va-innovators-network-program-ahead-of-the-curve-in-healthcare-innovation.md","slug" : "va-innovators-network-program-ahead-of-the-curve-in-healthcare-innovation","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/06/30/va-innovators-network-program-ahead-of-the-curve-in-healthcare-innovation/" },{"title" :"Improving Customer Experience with Digital Personas","summary" : "Keeping the customer’s needs front and center is important when developing new digital tools. We recently developed a set of user personas as part of our work to establish a more robust—and data informed—understanding of the individuals that engage digitally with the National Archives (NARA). User personas are fictional, but realistic representations of key audience","date" : "2017-06-20T10:55:09-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"archivist-of-the-united-states" : "Archivist of the United States"},"topics" : { "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "design" : "Design", "human-centered-design" : "Human-centered design", "research" : "Research", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2017-06-20-improving-customer-experience-with-digital-personas.md", "filepath" :"news/2017/06/2017-06-20-improving-customer-experience-with-digital-personas.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/06/2017-06-20-improving-customer-experience-with-digital-personas.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/06/2017-06-20-improving-customer-experience-with-digital-personas.md","slug" : "improving-customer-experience-with-digital-personas","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/06/20/improving-customer-experience-with-digital-personas/" },{"title" :"The New FEC.gov","summary" : "Last week, the Federal Election Commission (FEC) unveiled their new website at FEC.gov. This new site is the result of a years-long collaboration with GSA’s 18F and features completely revamped tools for exploring campaign finance data. It provides user-centered content for understanding the reporting and compliance requirements for people participating in federal elections, redesigned tools","date" : "2017-06-06T10:25:09-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"noah-manger" : "Noah Manger","jennifer-thibault" : "Jennifer Thibault"},"topics" : { "application-programming-interface" : "Application programming interface", "content-strategy" : "Content strategy", "design" : "Design", "human-centered-design" : "Human-centered design", "mobile" : "Mobile", "open-data" : "Open data", "plain-language" : "Plain language", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2017-06-06-the-new-fec-gov.md", "filepath" :"news/2017/06/2017-06-06-the-new-fec-gov.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/06/2017-06-06-the-new-fec-gov.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/06/2017-06-06-the-new-fec-gov.md","slug" : "the-new-fec-gov","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/06/06/the-new-fec-gov/" },{"title" :"Federalist Is out of Beta and Open for Business","summary" : "If you’re a program manager or a federal web developer you’ve probably been given a seemingly simple task: Create a basic website as part of a new initiative at your agency. The hardest part is often not crafting the content or designing the prototype, but getting the security and privacy compliance in order to launch","date" : "2017-06-05T11:00:17-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"will-slack" : "Will Slack","jonathan-hooper" : "Jonathan Hooper"},"topics" : { "cloud-and-infrastructure" : "Cloud and infrastructure", "content-strategy" : "Content strategy", "design" : "Design", "product-and-project-management" : "Product and project management", "security" : "Security", "software-engineering" : "Software engineering" },"branch" : "bc-archive-content-3", "filename" :"2017-06-05-federalist-is-out-of-beta-and-open-for-business.md", "filepath" :"news/2017/06/2017-06-05-federalist-is-out-of-beta-and-open-for-business.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/06/2017-06-05-federalist-is-out-of-beta-and-open-for-business.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/06/2017-06-05-federalist-is-out-of-beta-and-open-for-business.md","slug" : "federalist-is-out-of-beta-and-open-for-business","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/06/05/federalist-is-out-of-beta-and-open-for-business/" },{"title" :"GetMyFuture.org: Essential Youth Resources, Now","summary" : "They say that life can be summed up as the process of a series of doors closing. By that, they mean that opportunities for taking different paths start to disappear as you move through life. It’s a logical sentiment, but there’s an obverse to it. When you’re young, all those doors are open. Doors as far as you can see. It’s all about learning how to make informed decisions about what doors to wander through.","date" : "2017-05-02T14:00:39-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"gay-gilbert" : "Gay Gilbert"},"topics" : { "content-strategy" : "Content strategy", "design" : "Design", "human-centered-design" : "Human-centered design", "mobile" : "Mobile", "multimedia" : "Multimedia", "open-data" : "Open data", "product-and-project-management" : "Product and project management", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2017-05-02-getmyfuture-org-essential-youth-resources-now.md", "filepath" :"news/2017/05/2017-05-02-getmyfuture-org-essential-youth-resources-now.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/05/2017-05-02-getmyfuture-org-essential-youth-resources-now.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/05/2017-05-02-getmyfuture-org-essential-youth-resources-now.md","slug" : "getmyfuture-org-essential-youth-resources-now","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/05/02/getmyfuture-org-essential-youth-resources-now/" },{"title" :"A Deeper Look into the USDA.gov Website Redesign","summary" : "We hope you are finding it easier to get the information you need on USDA.gov following the launch of our site redesign in March. We’ve already welcomed over 1 million visitors to the new site and we are pleased with the positive feedback we’ve received thus far. Our redesign makes it easier for you to","date" : "2017-04-26T11:00:11-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"bernetta-reese" : "Bernetta Reese"},"topics" : { "accessibility" : "Accessibility", "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "design" : "Design", "information-architecture" : "Information architecture", "mobile" : "Mobile", "product-and-project-management" : "Product and project management" },"branch" : "bc-archive-content-3", "filename" :"2017-04-26-a-deeper-look-into-the-usda-gov-website-redesign.md", "filepath" :"news/2017/04/2017-04-26-a-deeper-look-into-the-usda-gov-website-redesign.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/04/2017-04-26-a-deeper-look-into-the-usda-gov-website-redesign.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/04/2017-04-26-a-deeper-look-into-the-usda-gov-website-redesign.md","slug" : "a-deeper-look-into-the-usda-gov-website-redesign","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/04/26/a-deeper-look-into-the-usda-gov-website-redesign/" },{"title" :"Congress.gov 2017 Spring Cleaning: Download Search Results and Advanced Search Enhancements","summary" : "Spring is a beautiful time of year in Washington, D.C. The temperature warms up; the cherry blossoms are out; and we frequently have an update of Congress.gov to share. In 2015 we added treaties and web-friendly bill text, and in 2016 we expanded the quick search feature. Today there is another round of enhancements to the Library of Congress website for","date" : "2017-04-25T14:19:20-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andrew-weber" : "Andrew Weber"},"topics" : { "content-strategy" : "Content strategy", "design" : "Design", "product-and-project-management" : "Product and project management" },"branch" : "bc-archive-content-3", "filename" :"2017-04-25-congress-gov-2017-spring-cleaning-download-search-results-and-advanced-search-enhancements.md", "filepath" :"news/2017/04/2017-04-25-congress-gov-2017-spring-cleaning-download-search-results-and-advanced-search-enhancements.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/04/2017-04-25-congress-gov-2017-spring-cleaning-download-search-results-and-advanced-search-enhancements.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/04/2017-04-25-congress-gov-2017-spring-cleaning-download-search-results-and-advanced-search-enhancements.md","slug" : "congress-gov-2017-spring-cleaning-download-search-results-and-advanced-search-enhancements","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/04/25/congress-gov-2017-spring-cleaning-download-search-results-and-advanced-search-enhancements/" },{"title" :"How the U.S. Customs and Border Protection Uses the U.S. Web Design Standards","summary" : "In this second post in our series, we met with the team at the U.S. Customs and Border Protection and learned how they used the Standards to train, develop, and design their various websites and applications.","date" : "2017-04-12T11:00:14-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"julia-solorzano" : "Julia Solórzano"},"topics" : { "accessibility" : "Accessibility", "design" : "Design", "mobile" : "Mobile", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2017-04-12-how-the-u-s-customs-and-border-protection-uses-the-u-s-web-design-standards.md", "filepath" :"news/2017/04/2017-04-12-how-the-u-s-customs-and-border-protection-uses-the-u-s-web-design-standards.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/04/2017-04-12-how-the-u-s-customs-and-border-protection-uses-the-u-s-web-design-standards.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/04/2017-04-12-how-the-u-s-customs-and-border-protection-uses-the-u-s-web-design-standards.md","slug" : "how-the-u-s-customs-and-border-protection-uses-the-u-s-web-design-standards","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/04/12/how-the-u-s-customs-and-border-protection-uses-the-u-s-web-design-standards/" },{"title" :"Color in Digital Design","summary" : "How do we choose color in digital design? In print, we have the Pantone fan and what you see is what you get — as long as your printer is color calibrated. With computer monitors, one does not get such precision, even within one office. So how much time and effort do you spend on color selection?","date" : "2017-04-04T11:00:46-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"angela-smithers" : "Angela Y. Smithers"},"topics" : { "content-strategy" : "Content strategy", "design" : "Design", "product-and-project-management" : "Product and project management", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2017-04-04-color-in-digital-design.md", "filepath" :"news/2017/04/2017-04-04-color-in-digital-design.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/04/2017-04-04-color-in-digital-design.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/04/2017-04-04-color-in-digital-design.md","slug" : "color-in-digital-design","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/04/04/color-in-digital-design/" },{"title" :"Engineering the Chaski Relay: A Touchscreen Game at the National Museum of the American Indian","summary" : "The interactive team at the National Museum of the American Indian saw the chaski story as as a candidate for interactivity and gamification, and an opportunity to bring additional engagement to the museum gallery. With a more focused idea and funding from the Electronic Software Association, the team set out on prototyping and development.","date" : "2017-03-31T11:00:22-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ben-bloom" : "Benjamin Bloom"},"topics" : { "content-strategy" : "Content strategy", "content-strategy" : "Content strategy", "design" : "Design", "human-centered-design" : "Human-centered design", "research" : "Research", "software-engineering" : "Software engineering", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2017-03-31-engineering-the-chaski-relay-a-touchscreen-game-at-the-national-museum-of-american-indian.md", "filepath" :"news/2017/03/2017-03-31-engineering-the-chaski-relay-a-touchscreen-game-at-the-national-museum-of-american-indian.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/03/2017-03-31-engineering-the-chaski-relay-a-touchscreen-game-at-the-national-museum-of-american-indian.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/03/2017-03-31-engineering-the-chaski-relay-a-touchscreen-game-at-the-national-museum-of-american-indian.md","slug" : "engineering-the-chaski-relay-a-touchscreen-game-at-the-national-museum-of-american-indian","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/03/31/engineering-the-chaski-relay-a-touchscreen-game-at-the-national-museum-of-american-indian/" },{"title" :"A Complete Redesign with You in Mind","summary" : "We’re excited to launch a complete redesign of USDA.gov featuring stronger visual storytelling components, a more modern user-experience with easy to find services and resources, and to top it off, a completely mobile-friendly design. Through careful planning, thoughtful design, and a primary focus on user experience and usability, we’ve taken the best of government and industry","date" : "2017-03-29T01:00:36-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"peter-rhee" : "Peter Rhee"},"topics" : { "content-strategy" : "Content strategy", "design" : "Design", "mobile" : "Mobile", "product-and-project-management" : "Product and project management", "research" : "Research", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2017-03-29-a-complete-redesign-with-you-in-mind.md", "filepath" :"news/2017/03/2017-03-29-a-complete-redesign-with-you-in-mind.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/03/2017-03-29-a-complete-redesign-with-you-in-mind.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/03/2017-03-29-a-complete-redesign-with-you-in-mind.md","slug" : "a-complete-redesign-with-you-in-mind","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/03/29/a-complete-redesign-with-you-in-mind/" },{"title" :"NASA\u0026#8217;s Journey With the U.S. Web Design Standards","summary" : "The U.S. Web Design Standards were created by the government, for the government. They’re currently implemented on hundreds of government sites, with an audience of more than 26 million monthly users.","date" : "2017-03-24T15:17:05-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"julia-solorzano" : "Julia Solórzano"},"topics" : { "accessibility" : "Accessibility", "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "design" : "Design", "mobile" : "Mobile", "research" : "Research", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2017-03-24-nasas-journey-with-the-u-s-web-design-standards.md", "filepath" :"news/2017/03/2017-03-24-nasas-journey-with-the-u-s-web-design-standards.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/03/2017-03-24-nasas-journey-with-the-u-s-web-design-standards.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/03/2017-03-24-nasas-journey-with-the-u-s-web-design-standards.md","slug" : "nasas-journey-with-the-u-s-web-design-standards","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/03/24/nasas-journey-with-the-u-s-web-design-standards/" },{"title" :"New ITIF Report Inspires a Closer Look at Website Performance and Security—Here Is Where to Begin","summary" : "The Information Technology & Innovation Foundation (ITIF) recently published a report, Benchmarking U.S. Government Websites, that looks at the performance, security, and accessibility of the top 297 government websites.","date" : "2017-03-24T11:02:04-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"digitalgov-team" : "Digital.gov Team"},"topics" : { "accessibility" : "Accessibility", "analytics" : "Analytics", "content-strategy" : "Content strategy", "design" : "Design", "human-centered-design" : "Human-centered design", "mobile" : "Mobile", "open-data" : "Open data", "plain-language" : "Plain language", "product-and-project-management" : "Product and project management", "research" : "Research", "search-engine-optimization" : "Search engine optimization", "security" : "Security", "software-engineering" : "Software engineering", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2017-03-24-new-itif-report-inspires-a-closer-look-at-website-performance-and-security-here-is-where-to-begin.md", "filepath" :"news/2017/03/2017-03-24-new-itif-report-inspires-a-closer-look-at-website-performance-and-security-here-is-where-to-begin.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/03/2017-03-24-new-itif-report-inspires-a-closer-look-at-website-performance-and-security-here-is-where-to-begin.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/03/2017-03-24-new-itif-report-inspires-a-closer-look-at-website-performance-and-security-here-is-where-to-begin.md","slug" : "new-itif-report-inspires-a-closer-look-at-website-performance-and-security-here-is-where-to-begin","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/03/24/new-itif-report-inspires-a-closer-look-at-website-performance-and-security-here-is-where-to-begin/" },{"title" :"Mythbuster’s Guide to Accessibility: What We\u0026#8217;ve Learned About 508 Compliance That All Technologists Can Use","summary" : "Too often, we’ve seen others neglect accessibility because of some common misconceptions that make things difficult. In this post, we’ll debunk these myths, so you can easily create universally accessible content.","date" : "2017-03-22T12:14:30-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"nick-heiner" : "Nick Heiner"},"topics" : { "accessibility" : "Accessibility", "accessibility" : "Accessibility", "design" : "Design", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2017-03-22-mythbusters-guide-to-accessibility-what-weve-learned-about-508-compliance-that-all-technologists-can-use.md", "filepath" :"news/2017/03/2017-03-22-mythbusters-guide-to-accessibility-what-weve-learned-about-508-compliance-that-all-technologists-can-use.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/03/2017-03-22-mythbusters-guide-to-accessibility-what-weve-learned-about-508-compliance-that-all-technologists-can-use.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/03/2017-03-22-mythbusters-guide-to-accessibility-what-weve-learned-about-508-compliance-that-all-technologists-can-use.md","slug" : "mythbusters-guide-to-accessibility-what-weve-learned-about-508-compliance-that-all-technologists-can-use","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/03/22/mythbusters-guide-to-accessibility-what-weve-learned-about-508-compliance-that-all-technologists-can-use/" },{"title" :"Webinar Recap: Better, Faster, and More Flexible—U.S. Web Design Standards Update","summary" : "The Road to Launch Version 1.0 You may have noticed a new, cleaner, and more modern look to some government websites over the last year—these are the web properties that were early adopters of the Draft U.S. Web Design Standards from 18F, the digital services agency which is part of the General Services Administration (GSA).","date" : "2017-02-09T12:00:10-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lisa-bari" : "Lisa Bari"},"topics" : { "content-strategy" : "Content strategy", "design" : "Design", "product-and-project-management" : "Product and project management", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2017-02-09-webinar-recap-better-faster-and-more-flexible-u-s-web-design-standards-update.md", "filepath" :"news/2017/02/2017-02-09-webinar-recap-better-faster-and-more-flexible-u-s-web-design-standards-update.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/02/2017-02-09-webinar-recap-better-faster-and-more-flexible-u-s-web-design-standards-update.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/02/2017-02-09-webinar-recap-better-faster-and-more-flexible-u-s-web-design-standards-update.md","slug" : "webinar-recap-better-faster-and-more-flexible-u-s-web-design-standards-update","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/02/09/webinar-recap-better-faster-and-more-flexible-u-s-web-design-standards-update/" },{"title" :"Accessibility for teams","deck" : "A ‘quick-start’ guide for embedding accessibility and inclusive design practices into your team’s workflow","summary" : "A ‘quick-start’ guide for embedding accessibility and inclusive design practices into your team’s workflow","date" : "2017-02-01T09:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "design" : "Design", "human-centered-design" : "Human-centered design", "mobile" : "Mobile", "product-and-project-management" : "Product and project management", "research" : "Research", "software-engineering" : "Software engineering", "usability" : "Usability", "user-experience" : "User experience" },"primary_image" : { "uid" : "accessibility-for-teams-guide", "alt" : "Illustration of seven people in a meeting in office. One is standing, six, using laptops, are seated at a conference table. One employee is in a wheelchair.", "width" : "5800", "height" : "3379", "credit" : "", "caption" : "Color_life/iStock via Getty Images", "format" : "jpg" },"branch" : "bc-archive-content-3", "filename" :"_index.md", "filepath" :"guides/accessibility-for-teams/_index.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/guides/accessibility-for-teams/_index.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/guides/accessibility-for-teams/_index.md","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/guides/accessibility-for-teams/" },{"title" :"DigitalGov University in Review: 2016 Training Trends","summary" : "Thanks to your participation, DigitalGov University (DGU), the events platform for DigitalGov, hosted over 90 events with 6,648 attendees from over 100 agencies across federal, tribal, state, and local governments.","date" : "2017-01-11T12:00:02-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jthalls" : "Janelle Thalls"},"topics" : { "accessibility" : "Accessibility", "analytics" : "Analytics", "application-programming-interface" : "Application programming interface", "artificial-intelligence" : "Artificial intelligence", "challenges-and-prize-competitions" : "Challenges and prize competitions", "cloud-and-infrastructure" : "Cloud and infrastructure", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "design" : "Design", "governance" : "Governance", "mobile" : "Mobile", "multimedia" : "Multimedia", "open-data" : "Open data", "product-and-project-management" : "Product and project management", "professional-development" : "Professional development", "research" : "Research", "social-media" : "Social media", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2017-01-11-digitalgov-university-in-review-2016-training-trends.md", "filepath" :"news/2017/01/2017-01-11-digitalgov-university-in-review-2016-training-trends.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/01/2017-01-11-digitalgov-university-in-review-2016-training-trends.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/01/2017-01-11-digitalgov-university-in-review-2016-training-trends.md","slug" : "digitalgov-university-in-review-2016-training-trends","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/01/11/digitalgov-university-in-review-2016-training-trends/" },{"title" :"The Smithsonian’s IPOP Exhibition Framework: Lessons for a Human-Centered Content Approach","summary" : "The Smithsonian Institution’s Office of Policy and Analysis has another tool to consider for your UX toolbox: IPOP. Though created specifically for museums and physical exhibitions, IPOP is useful for anyone wanting to widen appeal and engagement.","date" : "2016-12-08T12:30:40-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ben-bloom" : "Benjamin Bloom"},"topics" : { "content-strategy" : "Content strategy", "design" : "Design", "emerging-tech" : "Emerging tech", "mobile" : "Mobile", "multimedia" : "Multimedia", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2016-12-08-the-smithsonians-ipop-exhibition-framework-lessons-for-a-human-centered-content-approach.md", "filepath" :"news/2016/12/2016-12-08-the-smithsonians-ipop-exhibition-framework-lessons-for-a-human-centered-content-approach.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/12/2016-12-08-the-smithsonians-ipop-exhibition-framework-lessons-for-a-human-centered-content-approach.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/12/2016-12-08-the-smithsonians-ipop-exhibition-framework-lessons-for-a-human-centered-content-approach.md","slug" : "the-smithsonians-ipop-exhibition-framework-lessons-for-a-human-centered-content-approach","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/12/08/the-smithsonians-ipop-exhibition-framework-lessons-for-a-human-centered-content-approach/" },{"title" :"The Data Briefing: Why and How to Attend Your First Hackathon","summary" : "December 9, 2016, will be the 110th anniversary of Admiral Grace Hopper’s birthday. Admiral Hopper was a pioneer in computer programming who created the first compiler and whose ideas lead to the creation of COBOL. An apocryphal legend also credits Admiral Hopper with coining the terms “bug” and “debugging.” The GSA’s IT Digital Service Team","date" : "2016-11-30T03:00:47-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"bbrantley" : "Bill Brantley"},"topics" : { "design" : "Design", "software-engineering" : "Software engineering" },"branch" : "bc-archive-content-3", "filename" :"2016-11-30-the-data-briefing-why-and-how-to-attend-your-first-hackathon.md", "filepath" :"news/2016/11/2016-11-30-the-data-briefing-why-and-how-to-attend-your-first-hackathon.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/11/2016-11-30-the-data-briefing-why-and-how-to-attend-your-first-hackathon.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/11/2016-11-30-the-data-briefing-why-and-how-to-attend-your-first-hackathon.md","slug" : "the-data-briefing-why-and-how-to-attend-your-first-hackathon","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/11/30/the-data-briefing-why-and-how-to-attend-your-first-hackathon/" },{"title" :"GSA Presents: Grace Hopper Day Hackathon!","summary" : "The U.S. General Services Administration (GSA) Digital Service team is excited to be hosting our next agency hackathon on December 9, 2016. Join coders from across the region as we come together in celebration of Grace Hopper’s birthday.","date" : "2016-11-28T02:00:12-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"sara-cope" : "Sara Cope"},"topics" : { "application-programming-interface" : "Application programming interface", "design" : "Design", "open-data" : "Open data", "software-engineering" : "Software engineering" },"branch" : "bc-archive-content-3", "filename" :"2016-11-28-gsa-presents-grace-hopper-day-hackathon.md", "filepath" :"news/2016/11/2016-11-28-gsa-presents-grace-hopper-day-hackathon.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/11/2016-11-28-gsa-presents-grace-hopper-day-hackathon.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/11/2016-11-28-gsa-presents-grace-hopper-day-hackathon.md","slug" : "gsa-presents-grace-hopper-day-hackathon","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/11/28/gsa-presents-grace-hopper-day-hackathon/" },{"title" :"Mobile Development and Testing with Chrome Developer Tools","summary" : "Around Q3, I was looking for way to test the HTML and CSS of an online application that was to be public-facing. At first, my office’s plan was to connect mobile devices to the network owned by federal employees on a volunteer basis for testing.","date" : "2016-11-21T12:00:19-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"angela-smithers" : "Angela Y. Smithers"},"topics" : { "design" : "Design", "mobile" : "Mobile", "software-engineering" : "Software engineering" },"branch" : "bc-archive-content-3", "filename" :"2016-11-21-mobile-development-and-testing-with-chrome-devtools.md", "filepath" :"news/2016/11/2016-11-21-mobile-development-and-testing-with-chrome-devtools.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/11/2016-11-21-mobile-development-and-testing-with-chrome-devtools.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/11/2016-11-21-mobile-development-and-testing-with-chrome-devtools.md","slug" : "mobile-development-and-testing-with-chrome-devtools","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/11/21/mobile-development-and-testing-with-chrome-devtools/" },{"title" :"Congress.gov Homepage Highlights, Alerts, and More Enhancements","summary" : "This has been an exciting and successful year for Congress.gov. We accomplished a major milestone when we retired THOMAS in July. Over the course of 2016, we completed a number of enhancements to Congress.gov. In April we expanded quick search to include the Congressional Record, Committee Reports, Nominations, Treaty Documents, and Communications. In May we launched several new RSS feeds and","date" : "2016-11-16T11:00:37-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andrew-weber" : "Andrew Weber"},"topics" : { "content-strategy" : "Content strategy", "design" : "Design", "human-centered-design" : "Human-centered design", "product-and-project-management" : "Product and project management" },"branch" : "bc-archive-content-3", "filename" :"2016-11-16-congress-gov-homepage-highlights-alerts-and-more-enhancements.md", "filepath" :"news/2016/11/2016-11-16-congress-gov-homepage-highlights-alerts-and-more-enhancements.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/11/2016-11-16-congress-gov-homepage-highlights-alerts-and-more-enhancements.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/11/2016-11-16-congress-gov-homepage-highlights-alerts-and-more-enhancements.md","slug" : "congress-gov-homepage-highlights-alerts-and-more-enhancements","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/11/16/congress-gov-homepage-highlights-alerts-and-more-enhancements/" },{"title" :"9 Reasons Your Infographics Might Be Too Big","summary" : "Infographics are a useful tool for communicators to share complex data and information in a quick, easy-to-read format. Infographics can be beautifully designed works of art, pulling in a reader through storytelling and visual entertainment. And like art, infographics can be large, epic works, or small treasures.","date" : "2016-10-27T12:00:27-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"sara-smith" : "Sara Smith","anne-rancourt" : "Anne Rancourt"},"topics" : { "content-strategy" : "Content strategy", "data-visualization" : "Data visualization", "design" : "Design", "multimedia" : "Multimedia", "product-and-project-management" : "Product and project management", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"2016-10-27-9-reasons-your-infographics-might-be-too-big.md", "filepath" :"news/2016/10/2016-10-27-9-reasons-your-infographics-might-be-too-big.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/10/2016-10-27-9-reasons-your-infographics-might-be-too-big.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/10/2016-10-27-9-reasons-your-infographics-might-be-too-big.md","slug" : "9-reasons-your-infographics-might-be-too-big","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/10/27/9-reasons-your-infographics-might-be-too-big/" },{"title" :"Progressive Web Applications, Part 2: Pros, Cons, and Looking Ahead","summary" : "A few weeks ago, Progressive Web Applications, Part 1: the New Pack Mule of the Internet introduced PWAs and the technologies behind them. We shared that article to the MobileGov Community of Practice and asked about the pros and cons of this approach to winning mobile moments. What Are Some Benefits of PWAs? PWAs bring","date" : "2016-10-13T11:00:04-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"david-fern" : "David Fern"},"topics" : { "content-strategy" : "Content strategy", "design" : "Design", "innovation" : "Innovation", "mobile" : "Mobile", "software-engineering" : "Software engineering", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2016-10-13-progressive-web-applications-part-2-pros-cons-and-looking-ahead.md", "filepath" :"news/2016/10/2016-10-13-progressive-web-applications-part-2-pros-cons-and-looking-ahead.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/10/2016-10-13-progressive-web-applications-part-2-pros-cons-and-looking-ahead.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/10/2016-10-13-progressive-web-applications-part-2-pros-cons-and-looking-ahead.md","slug" : "progressive-web-applications-part-2-pros-cons-and-looking-ahead","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/10/13/progressive-web-applications-part-2-pros-cons-and-looking-ahead/" },{"title" :"Creating Wall-Sized Interaction at the Smithsonian’s National Air and Space Museum","summary" : "As any experienced retailer will tell you, the customer experience begins at the store entrance. Note the friendly Walmart greeter, the approachable minimalism of an Apple Store, and the calculated whimsy of Anthropologie. Store designers understand that a customer’s decision to make a purchase is often made within seconds of entering. The same holds true","date" : "2016-09-30T01:00:59-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ben-bloom" : "Benjamin Bloom"},"topics" : { "content-strategy" : "Content strategy", "design" : "Design", "human-centered-design" : "Human-centered design", "mobile" : "Mobile", "research" : "Research", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2016-09-30-creating-wall-sized-interaction-at-the-smithsonians-national-air-and-space-museum.md", "filepath" :"news/2016/09/2016-09-30-creating-wall-sized-interaction-at-the-smithsonians-national-air-and-space-museum.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/09/2016-09-30-creating-wall-sized-interaction-at-the-smithsonians-national-air-and-space-museum.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/09/2016-09-30-creating-wall-sized-interaction-at-the-smithsonians-national-air-and-space-museum.md","slug" : "creating-wall-sized-interaction-at-the-smithsonians-national-air-and-space-museum","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/09/30/creating-wall-sized-interaction-at-the-smithsonians-national-air-and-space-museum/" },{"title" :"The New Vote.gov: Leaner, Faster and Multi-Lingual","summary" : "One year ago this week, we launched vote.gov (also known as vote.usa.gov). It’s a concise and simple site with a single mission: direct citizens through the voter registration process as quickly as possible. It was created by a joint team of USA.gov staffers and Presidential Innovation Fellows, all of whom work within the General Services","date" : "2016-09-28T11:00:27-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"yoz-grahame" : "Yoz Grahame"},"topics" : { "analytics" : "Analytics", "cloud-and-infrastructure" : "Cloud and infrastructure", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "design" : "Design", "human-centered-design" : "Human-centered design", "multilingual" : "Multilingual", "open-source" : "Open source", "research" : "Research", "social-media" : "Social media", "software-engineering" : "Software engineering", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2016-09-28-the-new-vote-gov-leaner-faster-and-multi-lingual.md", "filepath" :"news/2016/09/2016-09-28-the-new-vote-gov-leaner-faster-and-multi-lingual.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/09/2016-09-28-the-new-vote-gov-leaner-faster-and-multi-lingual.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/09/2016-09-28-the-new-vote-gov-leaner-faster-and-multi-lingual.md","slug" : "the-new-vote-gov-leaner-faster-and-multi-lingual","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/09/28/the-new-vote-gov-leaner-faster-and-multi-lingual/" },{"title" :"Progressive Web Applications, Part 1: the New Pack Mule of the Internet","summary" : "A mule is the hybrid offspring of a male donkey and a horse. This new species is stronger and better equipped than the species from which it comes. Overall, mules tend to be healthier, more sound, and live longer than horses. They are favored over horses in mountainous terrain because the mule has a reputation for being more surefooted than their equine cousins.","date" : "2016-09-20T11:00:19-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"david-fern" : "David Fern"},"topics" : { "content-strategy" : "Content strategy", "design" : "Design", "innovation" : "Innovation", "mobile" : "Mobile", "product-and-project-management" : "Product and project management", "software-engineering" : "Software engineering", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2016-09-20-progressive-web-applications-part-1-the-new-pack-mule-of-the-internet.md", "filepath" :"news/2016/09/2016-09-20-progressive-web-applications-part-1-the-new-pack-mule-of-the-internet.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/09/2016-09-20-progressive-web-applications-part-1-the-new-pack-mule-of-the-internet.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/09/2016-09-20-progressive-web-applications-part-1-the-new-pack-mule-of-the-internet.md","slug" : "progressive-web-applications-part-1-the-new-pack-mule-of-the-internet","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/09/20/progressive-web-applications-part-1-the-new-pack-mule-of-the-internet/" },{"title" :"How Do You Redesign a ‘Dinosaur’? Redesigning an Intranet Site: the Beginning Stages","summary" : "Many content managers in the digital world understand the irrepressible desire to improve, fix, edit, add, and move things around. Indeed, it’s our job to nurture this ongoing process to create, update, test, update again. And, repeat! But, what about those sites or pages that seem to never crawl up to the ‘high-priority’ list and","date" : "2016-09-19T10:00:56-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"karla-blaine" : "Karla Blaine"},"topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "design" : "Design", "information-architecture" : "Information architecture", "open-data" : "Open data", "product-and-project-management" : "Product and project management", "research" : "Research", "usability" : "Usability", "user-experience" : "User experience" },"primary_image" : { "uid" : "archaeologist-and-student-excavating-mypurgatoryyears-royalty-free-getty-images-176511372", "alt" : "An archaeologist and her student using their trowels at a dig site.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "Mypurgatoryyears/iStock/Thinkstock", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2016-09-19-how-do-you-redesign-a-dinosaur-redesigning-an-intranet-site-the-beginning-stages.md", "filepath" :"news/2016/09/2016-09-19-how-do-you-redesign-a-dinosaur-redesigning-an-intranet-site-the-beginning-stages.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/09/2016-09-19-how-do-you-redesign-a-dinosaur-redesigning-an-intranet-site-the-beginning-stages.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/09/2016-09-19-how-do-you-redesign-a-dinosaur-redesigning-an-intranet-site-the-beginning-stages.md","slug" : "how-do-you-redesign-a-dinosaur-redesigning-an-intranet-site-the-beginning-stages","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/09/19/how-do-you-redesign-a-dinosaur-redesigning-an-intranet-site-the-beginning-stages/" },{"title" :"Sharing The Story of Innovation","summary" : "Our goal for a more veteran-centered and innovative VA is shared. Our approach to innovation is collaborative. Our approach to innovation is driven by listening, understanding and responding to the experiences and stories of the Veterans we serve. We were huddled on squeaky chairs in the social room of a transitional housing facility in Los","date" : "2016-09-08T11:00:55-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"va-center-for-innovation" : "VA Center for Innovation"},"topics" : { "accessibility" : "Accessibility", "design" : "Design", "human-centered-design" : "Human-centered design", "innovation" : "Innovation", "research" : "Research", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2016-09-08-sharing-the-story-of-innovation.md", "filepath" :"news/2016/09/2016-09-08-sharing-the-story-of-innovation.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/09/2016-09-08-sharing-the-story-of-innovation.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/09/2016-09-08-sharing-the-story-of-innovation.md","slug" : "sharing-the-story-of-innovation","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/09/08/sharing-the-story-of-innovation/" },{"title" :"Smithsonian Learning Lab: Designing for the Classroom","summary" : "The Smithsonian’s mission statement is wonderfully simple: “The increase and diffusion of knowledge.” The “increasing” is arguably the straightforward part – the Smithsonian has amassed a collection of over 138 million objects and specimens, and the Institution’s curators and scientists obsessively add to the world’s knowledge base, publishing papers, creating exhibitions, and sharing their expertise.","date" : "2016-08-29T10:00:53-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ben-bloom" : "Benjamin Bloom"},"topics" : { "content-strategy" : "Content strategy", "design" : "Design", "human-centered-design" : "Human-centered design", "product-and-project-management" : "Product and project management", "research" : "Research", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2016-08-29-smithsonian-learning-lab-designing-for-the-classroom.md", "filepath" :"news/2016/08/2016-08-29-smithsonian-learning-lab-designing-for-the-classroom.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/08/2016-08-29-smithsonian-learning-lab-designing-for-the-classroom.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/08/2016-08-29-smithsonian-learning-lab-designing-for-the-classroom.md","slug" : "smithsonian-learning-lab-designing-for-the-classroom","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/08/29/smithsonian-learning-lab-designing-for-the-classroom/" },{"title" :"Build Empathy With Stakeholder Interviews, Part 2: Conversation","deck" : "How to run user-interviews and synthesize and integrate the results into the teams shared understanding","summary" : "How to run user-interviews and synthesize and integrate the results into the teams shared understanding","date" : "2016-07-29T12:00:13-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andrew-maier" : "Andrew Maier"},"topics" : { "content-strategy" : "Content strategy", "design" : "Design", "human-centered-design" : "Human-centered design", "research" : "Research", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2016-07-29-build-empathy-with-stakeholder-interviews-part-2-conversation.md", "filepath" :"news/2016/07/2016-07-29-build-empathy-with-stakeholder-interviews-part-2-conversation.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/07/2016-07-29-build-empathy-with-stakeholder-interviews-part-2-conversation.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/07/2016-07-29-build-empathy-with-stakeholder-interviews-part-2-conversation.md","slug" : "build-empathy-with-stakeholder-interviews-part-2-conversation","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/07/29/build-empathy-with-stakeholder-interviews-part-2-conversation/" },{"title" :"Welcome to the New DHS.gov","summary" : "Today, I am happy to announce the newly optimized DHS.gov website. Over the past year, DHS has worked behind the scenes to update and modernize our flagship website, making it faster and easier to use. Some of the specific differences you’ll see are: Compatibility for both desktop computers and mobile devices (phones and tablets) Cleaner,","date" : "2016-06-09T02:00:26-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"j-todd-breasseale" : "J. Todd Breasseale"},"topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "design" : "Design", "human-centered-design" : "Human-centered design", "mobile" : "Mobile", "product-and-project-management" : "Product and project management", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2016-06-09-welcome-to-the-new-dhs-gov.md", "filepath" :"news/2016/06/2016-06-09-welcome-to-the-new-dhs-gov.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/06/2016-06-09-welcome-to-the-new-dhs-gov.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/06/2016-06-09-welcome-to-the-new-dhs-gov.md","slug" : "welcome-to-the-new-dhs-gov","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/06/09/welcome-to-the-new-dhs-gov/" },{"title" :"GSA Introduces New Web-Based Leasing Tool","summary" : "Recently, Regional Administrator Sara Manzano-Díaz of the U.S. General Services Administration (GSA) introduced a web-based leasing tool, the Automated Advanced Acquisition Program (AAAP), to 60 lessors and/or brokers at the Dow Building in Philadelphia. The AAAP tool was designed to consolidate and streamline the leasing process, making for a more efficient, transparent process that also","date" : "2016-06-02T12:00:21-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"sherrie-taylor" : "Sherrie Taylor"},"topics" : { "content-strategy" : "Content strategy", "design" : "Design", "product-and-project-management" : "Product and project management", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2016-06-02-gsa-introduces-new-web-based-leasing-tool.md", "filepath" :"news/2016/06/2016-06-02-gsa-introduces-new-web-based-leasing-tool.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/06/2016-06-02-gsa-introduces-new-web-based-leasing-tool.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/06/2016-06-02-gsa-introduces-new-web-based-leasing-tool.md","slug" : "gsa-introduces-new-web-based-leasing-tool","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/06/02/gsa-introduces-new-web-based-leasing-tool/" },{"title" :"The User-Centered Redesign of IdentityTheft.gov","summary" : "I first came across the redesigned IdentityTheft.gov on Reddit, of all places. Someone had posted a link to the Federal Trade Commission’s (FTC) newly redesigned site and wrote: I hope this never happens to any of you as the entire thing can be really stressful. The identitytheft.gov website is a true breath of fresh air…You","date" : "2016-06-01T14:30:14-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"melody-kramer" : "Melody Kramer"},"topics" : { "content-strategy" : "Content strategy", "design" : "Design", "human-centered-design" : "Human-centered design", "product-and-project-management" : "Product and project management", "research" : "Research", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2016-06-01-the-user-centered-redesign-of-identitytheft-gov.md", "filepath" :"news/2016/06/2016-06-01-the-user-centered-redesign-of-identitytheft-gov.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/06/2016-06-01-the-user-centered-redesign-of-identitytheft-gov.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/06/2016-06-01-the-user-centered-redesign-of-identitytheft-gov.md","slug" : "the-user-centered-redesign-of-identitytheft-gov","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/06/01/the-user-centered-redesign-of-identitytheft-gov/" },{"title" :"Kids.Gov Reenvisioned","summary" : "At USAGov, we always put our customers first. In the wake of our rebranding efforts, our desire to create a positive user experience across the organization has pushed us to turn a scrutinous eye toward Kids.gov; a site focused on providing information and resources to parents, teachers, and kids.","date" : "2016-05-23T10:00:16-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"megan-fella" : "Megan Fella"},"topics" : { "analytics" : "Analytics", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "design" : "Design", "human-centered-design" : "Human-centered design", "product-and-project-management" : "Product and project management", "research" : "Research", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2016-05-23-kids-gov-reenvisioned.md", "filepath" :"news/2016/05/2016-05-23-kids-gov-reenvisioned.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/05/2016-05-23-kids-gov-reenvisioned.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/05/2016-05-23-kids-gov-reenvisioned.md","slug" : "kids-gov-reenvisioned","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/05/23/kids-gov-reenvisioned/" },{"title" :"Using Pirate Metrics to Analyze Your Mobile Application\u0026#8217;s Audience","summary" : "There are over 200 native applications in the federal government with various download numbers. Are the ones with the most downloads the most successful?","date" : "2016-05-12T10:00:28-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jparcell" : "Jacob Parcell"},"topics" : { "analytics" : "Analytics", "design" : "Design", "mobile" : "Mobile" },"branch" : "bc-archive-content-3", "filename" :"2016-05-12-using-pirate-metrics-to-analyze-your-mobile-applications-audience.md", "filepath" :"news/2016/05/2016-05-12-using-pirate-metrics-to-analyze-your-mobile-applications-audience.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/05/2016-05-12-using-pirate-metrics-to-analyze-your-mobile-applications-audience.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/05/2016-05-12-using-pirate-metrics-to-analyze-your-mobile-applications-audience.md","slug" : "using-pirate-metrics-to-analyze-your-mobile-applications-audience","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/05/12/using-pirate-metrics-to-analyze-your-mobile-applications-audience/" },{"title" :"Redesigning We the People","summary" : "Summary: Improving the way you engage with the White House through our online petitions platform In July 2015, we announced a big change in the way we would answer petitions on We the People. We committed to responding to you within a 60-day timeframe, whenever possible. We assembled a team of people dedicated to getting your policy questions and","date" : "2016-05-02T11:32:09-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jason-goldman" : "Jason Goldman"},"topics" : { "content-strategy" : "Content strategy", "design" : "Design", "human-centered-design" : "Human-centered design", "mobile" : "Mobile", "product-and-project-management" : "Product and project management", "research" : "Research", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2016-05-02-redesigning-we-the-people.md", "filepath" :"news/2016/05/2016-05-02-redesigning-we-the-people.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/05/2016-05-02-redesigning-we-the-people.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/05/2016-05-02-redesigning-we-the-people.md","slug" : "redesigning-we-the-people","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/05/02/redesigning-we-the-people/" },{"title" :"The USAGov Bilingual Style Guide Is Now Online!","summary" : "About a year and a half ago, the Federal Citizen Information Center—today called USAGov—embarked on a very ambitious task: integrating our content operations. We blurred lines that defined silos and adopted a bilingual content approach to offer a more consistent experience, regardless of language preference or point of access to our information. See more about","date" : "2016-04-14T10:00:12-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lgodfrey" : "Laura Godfrey"},"topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "design" : "Design", "human-centered-design" : "Human-centered design", "multilingual" : "Multilingual", "product-and-project-management" : "Product and project management", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2016-04-14-the-usagov-bilingual-style-guide-is-now-online.md", "filepath" :"news/2016/04/2016-04-14-the-usagov-bilingual-style-guide-is-now-online.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/04/2016-04-14-the-usagov-bilingual-style-guide-is-now-online.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/04/2016-04-14-the-usagov-bilingual-style-guide-is-now-online.md","slug" : "the-usagov-bilingual-style-guide-is-now-online","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/04/14/the-usagov-bilingual-style-guide-is-now-online/" },{"title" :"Informing the Future of the Federal Front Door","summary" : "In our last post, we introduced the Federal Front Door project and briefly described a six-week discovery phase, in which we set out to better understand how the general public feels about and interacts with the federal government, so that we can design and build products that improve people’s experience across government agencies. We think","date" : "2016-03-01T11:10:06-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"colin-macarthur" : "Colin MacArthur","carolyn-dew" : "Carolyn Dew","michelle-chronister" : "Michelle Chronister","john-yuda" : "John Yuda"},"topics" : { "design" : "Design", "product-and-project-management" : "Product and project management", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2016-03-01-informing-the-future-of-the-federal-front-door.md", "filepath" :"news/2016/03/2016-03-01-informing-the-future-of-the-federal-front-door.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/03/2016-03-01-informing-the-future-of-the-federal-front-door.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/03/2016-03-01-informing-the-future-of-the-federal-front-door.md","slug" : "informing-the-future-of-the-federal-front-door","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/03/01/informing-the-future-of-the-federal-front-door/" },{"title" :"Designing User-Friendly, Educational and Engaging Mobile Gaming Apps","summary" : "How do you reach audiences with important health information and leave users asking for more? Is it enough to create responsive websites written in plain language or to design apps with health tips optimized for handheld devices? While those ideas are a step in the right direction, we do not live in a world where,","date" : "2016-02-19T12:20:20-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"alex-casanova" : "Alex Casanova"},"topics" : { "content-strategy" : "Content strategy", "design" : "Design", "human-centered-design" : "Human-centered design", "mobile" : "Mobile" },"branch" : "bc-archive-content-3", "filename" :"2016-02-19-designing-user-friendly-educational-and-engaging-mobile-gaming-apps.md", "filepath" :"news/2016/02/2016-02-19-designing-user-friendly-educational-and-engaging-mobile-gaming-apps.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/02/2016-02-19-designing-user-friendly-educational-and-engaging-mobile-gaming-apps.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/02/2016-02-19-designing-user-friendly-educational-and-engaging-mobile-gaming-apps.md","slug" : "designing-user-friendly-educational-and-engaging-mobile-gaming-apps","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/02/19/designing-user-friendly-educational-and-engaging-mobile-gaming-apps/" },{"title" :"Best Practices for Remote User Experience Research","summary" : "Once simply an idea, remote data gathering is now a very important reality in UCD (user-centered design) work. However, there are some challenges, particularly when your agency serves the entire nation and all of the groups in it. Identifying and finding solutions for these issues will help you best use this important tool.","date" : "2015-12-10T10:00:25-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"justin-dopke" : "Justin Dopke"},"topics" : { "analytics" : "Analytics", "design" : "Design", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2015-12-10-remote-user-experience-information-gathering-best-practices.md", "filepath" :"news/2015/12/2015-12-10-remote-user-experience-information-gathering-best-practices.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/12/2015-12-10-remote-user-experience-information-gathering-best-practices.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/12/2015-12-10-remote-user-experience-information-gathering-best-practices.md","slug" : "remote-user-experience-information-gathering-best-practices","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/12/10/remote-user-experience-information-gathering-best-practices/" },{"title" :"Government Product Managers Play a Key Role in UX","summary" : "Government product managers sit at the intersection of three circles—business, design and technology. We play a key role in user experience (UX), because we are tasked with understanding users to build a product that is desirable and viable. This product could be a paper or online form, a website or a mobile app. Product management","date" : "2015-11-27T11:00:19-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ktrebon" : "Karen Trebon"},"topics" : { "design" : "Design", "product-and-project-management" : "Product and project management", "research" : "Research", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2015-11-27-government-product-managers-play-a-key-role-in-ux.md", "filepath" :"news/2015/11/2015-11-27-government-product-managers-play-a-key-role-in-ux.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/11/2015-11-27-government-product-managers-play-a-key-role-in-ux.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/11/2015-11-27-government-product-managers-play-a-key-role-in-ux.md","slug" : "government-product-managers-play-a-key-role-in-ux","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/11/27/government-product-managers-play-a-key-role-in-ux/" },{"title" :"The Data Briefing: How Neuroscience and Communication Theory Inform Good User Experience Design","summary" : "UX is everything from the visual design to the navigation structure of the website or mobile app. This month, DigitalGov is focusing on UX design.","date" : "2015-11-25T11:00:51-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"bbrantley" : "Bill Brantley"},"topics" : { "design" : "Design", "emerging-tech" : "Emerging tech", "software-engineering" : "Software engineering", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2015-11-25-the-data-briefing-how-neuroscience-and-communication-theory-inform-good-user-experience-design.md", "filepath" :"news/2015/11/2015-11-25-the-data-briefing-how-neuroscience-and-communication-theory-inform-good-user-experience-design.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/11/2015-11-25-the-data-briefing-how-neuroscience-and-communication-theory-inform-good-user-experience-design.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/11/2015-11-25-the-data-briefing-how-neuroscience-and-communication-theory-inform-good-user-experience-design.md","slug" : "the-data-briefing-how-neuroscience-and-communication-theory-inform-good-user-experience-design","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/11/25/the-data-briefing-how-neuroscience-and-communication-theory-inform-good-user-experience-design/" },{"title" :"The Content Corner: Good UX Needs Good Content","summary" : "As DigitalGov focuses on user experience this month it is good to remember one harsh truth: You cannot have a good user experience with bad content. It is important to keep a “content first” strategy in place during any website redesign or new site development. It is so easy for the various disciplines involved in","date" : "2015-11-23T11:00:13-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"tyrus-manuel" : "Tyrus Manuel"},"topics" : { "content-strategy" : "Content strategy", "design" : "Design", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2015-11-23-the-content-corner-good-ux-needs-good-content.md", "filepath" :"news/2015/11/2015-11-23-the-content-corner-good-ux-needs-good-content.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/11/2015-11-23-the-content-corner-good-ux-needs-good-content.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/11/2015-11-23-the-content-corner-good-ux-needs-good-content.md","slug" : "the-content-corner-good-ux-needs-good-content","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/11/23/the-content-corner-good-ux-needs-good-content/" },{"title" :"GSA.gov Refreshed with Eye Toward Mobile Users","summary" : "GSA unveiled a refreshed GSA.gov website yesterday with a more crisp design layout, improved usability, and features geared more toward mobile users. Increasingly, website traffic is coming from mobile users. With this in mind, GSA unveiled a newly refreshed GSA.gov website on Nov. 16. “Our ultimate goal for the refresh","date" : "2015-11-17T14:59:57-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeff-woodworth" : "Jeff Woodworth"},"topics" : { "design" : "Design", "mobile" : "Mobile", "product-and-project-management" : "Product and project management" },"branch" : "bc-archive-content-3", "filename" :"2015-11-17-gsa-gov-refreshed-with-eye-toward-mobile-users.md", "filepath" :"news/2015/11/2015-11-17-gsa-gov-refreshed-with-eye-toward-mobile-users.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/11/2015-11-17-gsa-gov-refreshed-with-eye-toward-mobile-users.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/11/2015-11-17-gsa-gov-refreshed-with-eye-toward-mobile-users.md","slug" : "gsa-gov-refreshed-with-eye-toward-mobile-users","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/11/17/gsa-gov-refreshed-with-eye-toward-mobile-users/" },{"title" :"Trends on Tuesday: 5 Tips for Designing Touch Interactions","summary" : "Josh Clark, one of the pioneers of touch Web design, and author of Tapworthy and Designing for Touch, published an excellent article on A List Apart analyzing How We Hold Our Gadgets that has a wealth of data and graphics about this interesting and emerging design challenge. Below are 5 notable lessons from the post: 1. Portrait (vertical) orientation dominates","date" : "2015-11-10T10:00:14-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"wsullivan" : "Will Sullivan"},"topics" : { "design" : "Design", "emerging-tech" : "Emerging tech", "human-centered-design" : "Human-centered design", "mobile" : "Mobile", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2015-11-10-trends-on-tuesday-5-tips-for-designing-touch-interactions.md", "filepath" :"news/2015/11/2015-11-10-trends-on-tuesday-5-tips-for-designing-touch-interactions.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/11/2015-11-10-trends-on-tuesday-5-tips-for-designing-touch-interactions.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/11/2015-11-10-trends-on-tuesday-5-tips-for-designing-touch-interactions.md","slug" : "trends-on-tuesday-5-tips-for-designing-touch-interactions","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/11/10/trends-on-tuesday-5-tips-for-designing-touch-interactions/" },{"title" :"The Content Corner: Helping Your Content Contributors","summary" : "Recently, I shared some suggestions and personal lessons learned for agencies either shopping for a new CMS or preparing to revamp their content strategy and workflow. Let’s take things one step further and focus on arguably the most important parts of your CMS: the content creator or user. Arguments can be made that content is the most","date" : "2015-10-19T10:04:17-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"tyrus-manuel" : "Tyrus Manuel"},"topics" : { "content-strategy" : "Content strategy", "content-strategy" : "Content strategy", "design" : "Design", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2015-10-19-the-content-corner-helping-your-content-contributors.md", "filepath" :"news/2015/10/2015-10-19-the-content-corner-helping-your-content-contributors.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/10/2015-10-19-the-content-corner-helping-your-content-contributors.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/10/2015-10-19-the-content-corner-helping-your-content-contributors.md","slug" : "the-content-corner-helping-your-content-contributors","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/10/19/the-content-corner-helping-your-content-contributors/" },{"title" :"Under the Hood: Building a New College Scorecard with Students","summary" : "How the U.S. Digital Service worked with students, families, schools, developers, and teams across the federal government to rebuild the new College Scorecard tool.","date" : "2015-09-18T11:00:10-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lisa-gelobter" : "Lisa Gelobter"},"topics" : { "application-programming-interface" : "Application programming interface", "design" : "Design", "open-data" : "Open data", "software-engineering" : "Software engineering", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2015-09-18-under-the-hood-building-a-new-college-scorecard-with-students.md", "filepath" :"news/2015/09/2015-09-18-under-the-hood-building-a-new-college-scorecard-with-students.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/09/2015-09-18-under-the-hood-building-a-new-college-scorecard-with-students.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/09/2015-09-18-under-the-hood-building-a-new-college-scorecard-with-students.md","slug" : "under-the-hood-building-a-new-college-scorecard-with-students","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/09/18/under-the-hood-building-a-new-college-scorecard-with-students/" },{"title" :"Trends on Tuesday: Web Standards Advocate Advises Adaptive Web Design for Government Sites","summary" : "This August, Aaron Gustafson, Web Standards Advocate at Microsoft, industry thought leader and speaker, and an author who wrote a leading book on adaptive web design, spoke to the government tech community at the U.S. General Services Administration","date" : "2015-08-25T11:10:50-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"wsullivan" : "Will Sullivan"},"topics" : { "design" : "Design", "emerging-tech" : "Emerging tech", "mobile" : "Mobile" },"branch" : "bc-archive-content-3", "filename" :"2015-08-25-trends-on-tuesday-web-standards-advocate-advises-adaptive-web-design-for-government-sites.md", "filepath" :"news/2015/08/2015-08-25-trends-on-tuesday-web-standards-advocate-advises-adaptive-web-design-for-government-sites.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/08/2015-08-25-trends-on-tuesday-web-standards-advocate-advises-adaptive-web-design-for-government-sites.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/08/2015-08-25-trends-on-tuesday-web-standards-advocate-advises-adaptive-web-design-for-government-sites.md","slug" : "trends-on-tuesday-web-standards-advocate-advises-adaptive-web-design-for-government-sites","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/08/25/trends-on-tuesday-web-standards-advocate-advises-adaptive-web-design-for-government-sites/" },{"title" :"The Content Corner: Modular Design and Structured Content","summary" : "Several months ago I discussed the concept of a world without Web pages and the importance of structured content and thinking about content, not pages. This week, I’m taking that discussion further by discussing the importance of modularity in Web design and how that complements our efforts to create more structured and reusable data. Break","date" : "2015-08-24T14:07:31-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"tyrus-manuel" : "Tyrus Manuel"},"topics" : { "content-strategy" : "Content strategy", "design" : "Design", "mobile" : "Mobile" },"branch" : "bc-archive-content-3", "filename" :"2015-08-24-the-content-corner-modular-design-and-structured-content.md", "filepath" :"news/2015/08/2015-08-24-the-content-corner-modular-design-and-structured-content.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/08/2015-08-24-the-content-corner-modular-design-and-structured-content.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/08/2015-08-24-the-content-corner-modular-design-and-structured-content.md","slug" : "the-content-corner-modular-design-and-structured-content","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/08/24/the-content-corner-modular-design-and-structured-content/" },{"title" :"Focus Groups: Are They Right for You?","summary" : "The short answer is: it depends on your goals. If you Google “focus group,” you will have a host of positive and negative feedback, but the truth is that it depends on what your needs are. What Is a Focus Group? Focus groups are an inexpensive way","date" : "2015-04-17T11:10:32-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"stacey-sarris" : "Stacey Sarris"},"topics" : { "design" : "Design", "research" : "Research", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2015-04-17-focus-groups-are-they-right-for-you.md", "filepath" :"news/2015/04/2015-04-17-focus-groups-are-they-right-for-you.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/04/2015-04-17-focus-groups-are-they-right-for-you.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/04/2015-04-17-focus-groups-are-they-right-for-you.md","slug" : "focus-groups-are-they-right-for-you","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/04/17/focus-groups-are-they-right-for-you/" },{"title" :"Usability Design for Kids: Things Federal Workers Should Know","summary" : "I used to teach 8th grade science in inner city Denver in the 1990s. After that, I supported special education students and their teachers in North Carolina. Around that time (mid-late 1990s), the Internet wasn’t really designed for kids –most of the electronic materials I","date" : "2015-03-24T10:00:50-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"justin-dopke" : "Justin Dopke"},"topics" : { "accessibility" : "Accessibility", "accessibility" : "Accessibility", "design" : "Design", "research" : "Research", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2015-03-24-usability-design-for-kids-things-federal-workers-should-know.md", "filepath" :"news/2015/03/2015-03-24-usability-design-for-kids-things-federal-workers-should-know.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/03/2015-03-24-usability-design-for-kids-things-federal-workers-should-know.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/03/2015-03-24-usability-design-for-kids-things-federal-workers-should-know.md","slug" : "usability-design-for-kids-things-federal-workers-should-know","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/03/24/usability-design-for-kids-things-federal-workers-should-know/" },{"title" :"Getting Started with Usability Testing","summary" : "At the U.S. Agency for International Development (USAID), our new open data policy will begin making more Agency-funded data broadly accessible to the public. It completely changes the way we do business, and it also means that in the coming years, the amount of data we","date" : "2015-03-19T02:10:54-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"laura-hughes" : "Laura Hughes"},"topics" : { "content-strategy" : "Content strategy", "design" : "Design", "open-data" : "Open data", "research" : "Research", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2015-03-19-getting-started-with-usability-testing.md", "filepath" :"news/2015/03/2015-03-19-getting-started-with-usability-testing.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/03/2015-03-19-getting-started-with-usability-testing.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/03/2015-03-19-getting-started-with-usability-testing.md","slug" : "getting-started-with-usability-testing","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/03/19/getting-started-with-usability-testing/" },{"title" :"At Last: User Experience Performance Descriptions!","summary" : "To improve your digital systems with user experience (UX), you need people. And to get people in government, you need position descriptions. While DigitalGov has collected a wide variety of position descriptions,","date" : "2015-03-17T11:10:03-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jonathan-rubin" : "Jonathan Rubin"},"topics" : { "design" : "Design", "research" : "Research", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2015-03-17-at-last-user-experience-performance-descriptions.md", "filepath" :"news/2015/03/2015-03-17-at-last-user-experience-performance-descriptions.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/03/2015-03-17-at-last-user-experience-performance-descriptions.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/03/2015-03-17-at-last-user-experience-performance-descriptions.md","slug" : "at-last-user-experience-performance-descriptions","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/03/17/at-last-user-experience-performance-descriptions/" },{"title" :"GoodGovUX Addresses UX of IT Contracts","summary" : "How do you define user experience (UX)? That was the question posed to more than 100 people at the GoodGovUX event at the Artisphere in Arlington, Virginia, on February 24th. Attendees learned how government can improve the user experience of digital products, from","date" : "2015-03-13T10:00:27-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jordan-higgins" : "Jordan Higgins"},"topics" : { "accessibility" : "Accessibility", "acquisition" : "Acquisition", "design" : "Design", "research" : "Research", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2015-03-13-goodgovux-addresses-ux-of-it-contracts.md", "filepath" :"news/2015/03/2015-03-13-goodgovux-addresses-ux-of-it-contracts.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/03/2015-03-13-goodgovux-addresses-ux-of-it-contracts.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/03/2015-03-13-goodgovux-addresses-ux-of-it-contracts.md","slug" : "goodgovux-addresses-ux-of-it-contracts","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/03/13/goodgovux-addresses-ux-of-it-contracts/" },{"title" :"The Usability \u0026#8216;Aha!\u0026#8217; Moment: How to Turn Cynics into Converts","summary" : "User Experience (UX) is the comprehensive experience a person has when using a product or application, and usability is the ease of use (or lack thereof) when using it. Many of us have discovered the vast advantages of evaluating usability on our own; however, getting others to jump on board is often a different story.","date" : "2015-03-06T11:19:33-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"sarah-ward" : "Sarah Ward","deborah-bennett" : "Deborah Bennett"},"topics" : { "design" : "Design", "research" : "Research", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2015-03-06-the-usability-aha-moment-how-to-turn-cynics-into-converts.md", "filepath" :"news/2015/03/2015-03-06-the-usability-aha-moment-how-to-turn-cynics-into-converts.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/03/2015-03-06-the-usability-aha-moment-how-to-turn-cynics-into-converts.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/03/2015-03-06-the-usability-aha-moment-how-to-turn-cynics-into-converts.md","slug" : "the-usability-aha-moment-how-to-turn-cynics-into-converts","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/03/06/the-usability-aha-moment-how-to-turn-cynics-into-converts/" },{"title" :"Trends on Tuesday: Top Five Trends in Mobile App Design for 2015","summary" : "Mobile user habits are a moving target, and designers have to adjust accordingly. Review these top 5 trends in app design for 2015.","date" : "2015-02-17T11:10:27-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jparcell" : "Jacob Parcell"},"topics" : { "customer-experience" : "Customer experience", "design" : "Design", "emerging-tech" : "Emerging tech", "mobile" : "Mobile" },"branch" : "bc-archive-content-3", "filename" :"2015-02-17-trends-on-tuesday-top-five-trends-in-mobile-app-design-for-2015.md", "filepath" :"news/2015/02/2015-02-17-trends-on-tuesday-top-five-trends-in-mobile-app-design-for-2015.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/02/2015-02-17-trends-on-tuesday-top-five-trends-in-mobile-app-design-for-2015.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/02/2015-02-17-trends-on-tuesday-top-five-trends-in-mobile-app-design-for-2015.md","slug" : "trends-on-tuesday-top-five-trends-in-mobile-app-design-for-2015","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/02/17/trends-on-tuesday-top-five-trends-in-mobile-app-design-for-2015/" },{"title" :"Institutionalizing User Experience: Building Usability into Your Organization","summary" : "So, you have some systems or tools your customers or employees access. Maybe you want to put together a robust capability to conduct usability testing. How do you start formalizing user experience (UX) into your organization? Brad Ludlow at GSA tossed this topic out on the User Experience community listserv, and I’ve encapsulated the superb discussion that","date" : "2015-02-13T10:00:30-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"beth-martin" : "Beth Martin"},"topics" : { "analytics" : "Analytics", "design" : "Design", "research" : "Research", "usability" : "Usability", "user-experience" : "User experience", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2015-02-13-institutionalizing-user-experience-building-usability-into-your-organization.md", "filepath" :"news/2015/02/2015-02-13-institutionalizing-user-experience-building-usability-into-your-organization.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/02/2015-02-13-institutionalizing-user-experience-building-usability-into-your-organization.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/02/2015-02-13-institutionalizing-user-experience-building-usability-into-your-organization.md","slug" : "institutionalizing-user-experience-building-usability-into-your-organization","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/02/13/institutionalizing-user-experience-building-usability-into-your-organization/" },{"title" :"Top Task Usability: Design for Your Users","summary" : "Being able to design a website that users love is not too far away from being able to read their minds. While designers can’t read minds, that doesn’t stop them from using their website’s top tasks to make it seem like they can. A website’s top tasks include 5-10 tasks (depending on the scope of the","date" : "2015-02-06T10:10:11-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"joel-virothaisakun" : "Joël Virothaisakun"},"topics" : { "design" : "Design", "research" : "Research", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2015-02-06-top-task-usability-design-for-your-users.md", "filepath" :"news/2015/02/2015-02-06-top-task-usability-design-for-your-users.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/02/2015-02-06-top-task-usability-design-for-your-users.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/02/2015-02-06-top-task-usability-design-for-your-users.md","slug" : "top-task-usability-design-for-your-users","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/02/06/top-task-usability-design-for-your-users/" },{"title" :"7 Ways to Ignite User-Centered Design at Your Agency","summary" : "So you’ve done a couple of usability studies, and a few people are starting to “see the light.” Now you’d like to take it to the next level and help your organization embrace user-centered design (UCD) as the philosophy that drives all your digital projects. But what is best way to do this? How can","date" : "2015-01-27T10:00:54-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"wendy-littman" : "Wendy Littman"},"topics" : { "design" : "Design", "human-centered-design" : "Human-centered design", "research" : "Research", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2015-01-27-7-ways-to-ignite-user-centered-design-at-your-agency.md", "filepath" :"news/2015/01/2015-01-27-7-ways-to-ignite-user-centered-design-at-your-agency.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/01/2015-01-27-7-ways-to-ignite-user-centered-design-at-your-agency.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/01/2015-01-27-7-ways-to-ignite-user-centered-design-at-your-agency.md","slug" : "7-ways-to-ignite-user-centered-design-at-your-agency","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/01/27/7-ways-to-ignite-user-centered-design-at-your-agency/" },{"title" :"Making Prototypes with Tools You Already Have","summary" : "They say that necessity is the mother of invention. For me, the necessity resulted from long product development cycles paired with short windows for user testing and little room for iteration. The “invention” was the discovery of a powerful set of tools for prototyping that are available on just about","date" : "2014-12-19T10:00:35-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"brandon-kopp" : "Brandon Kopp"},"topics" : { "design" : "Design", "research" : "Research", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2014-12-19-making-prototypes-with-tools-you-already-have.md", "filepath" :"news/2014/12/2014-12-19-making-prototypes-with-tools-you-already-have.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/12/2014-12-19-making-prototypes-with-tools-you-already-have.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/12/2014-12-19-making-prototypes-with-tools-you-already-have.md","slug" : "making-prototypes-with-tools-you-already-have","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/12/19/making-prototypes-with-tools-you-already-have/" },{"title" :"Can You Crowdsource Your User Experience Research?","summary" : "In one sense, almost any type of user research is crowdsourced—you’re talking to people and using that information to improve your system. But in a true sense, crowdsourcing is more than just collecting information, it’s collaborating on it. We want to have real conversations, not one-time emailed suggestions without followups. So here’s a few tidbits","date" : "2014-12-09T12:00:34-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jonathan-rubin" : "Jonathan Rubin"},"topics" : { "application-programming-interface" : "Application programming interface", "crowdsourcing-and-citizen-science" : "Crowdsourcing and citizen science", "design" : "Design", "mobile" : "Mobile", "open-data" : "Open data", "research" : "Research", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2014-12-09-can-you-crowdsource-your-user-experience-research.md", "filepath" :"news/2014/12/2014-12-09-can-you-crowdsource-your-user-experience-research.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/12/2014-12-09-can-you-crowdsource-your-user-experience-research.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/12/2014-12-09-can-you-crowdsource-your-user-experience-research.md","slug" : "can-you-crowdsource-your-user-experience-research","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/12/09/can-you-crowdsource-your-user-experience-research/" },{"title" :"Results: 2014 Federal User Experience Survey","summary" : "The Federal User Experience (UX) Survey helpsus to learn how we can best improve the effectiveness, ease-of-use, and value of federal digital systems by connecting their teams to their customers.","date" : "2014-11-21T10:00:29-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jonathan-rubin" : "Jonathan Rubin"},"topics" : { "accessibility" : "Accessibility", "design" : "Design", "information-collection" : "Information collection", "research" : "Research", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2014-11-21-results-2014-federal-user-experience-survey.md", "filepath" :"news/2014/11/2014-11-21-results-2014-federal-user-experience-survey.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/11/2014-11-21-results-2014-federal-user-experience-survey.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/11/2014-11-21-results-2014-federal-user-experience-survey.md","slug" : "results-2014-federal-user-experience-survey","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/11/21/results-2014-federal-user-experience-survey/" },{"title" :"Trends on Tuesday: Speed Matters When Measuring Responsive Web Design Performance Load Times","summary" : "In the mobile world, every second matters. Mobile users are a finicky bunch. They want their information anytime, anywhere and quickly. As members of the MobileGov Community of Practice have noted last year, mobile user experience is about emotion. If that emotion is not happy, you will lose the user. For this month’s DigitalGov user","date" : "2014-11-18T10:00:48-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jparcell" : "Jacob Parcell"},"topics" : { "design" : "Design", "emerging-tech" : "Emerging tech", "mobile" : "Mobile", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2014-11-18-trends-on-tuesday-speed-matters-when-measuring-responsive-web-design-performance-load-times.md", "filepath" :"news/2014/11/2014-11-18-trends-on-tuesday-speed-matters-when-measuring-responsive-web-design-performance-load-times.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/11/2014-11-18-trends-on-tuesday-speed-matters-when-measuring-responsive-web-design-performance-load-times.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/11/2014-11-18-trends-on-tuesday-speed-matters-when-measuring-responsive-web-design-performance-load-times.md","slug" : "trends-on-tuesday-speed-matters-when-measuring-responsive-web-design-performance-load-times","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/11/18/trends-on-tuesday-speed-matters-when-measuring-responsive-web-design-performance-load-times/" },{"title" :"User Experience Impossible: The Line Between Accessibility and Usability","summary" : "Bob goes to a popular federal government site, using his assistive technology, and starts reading a teaser for an article. Just below the teaser, there’s an embedded video on the page. He presses the tab key, trying to navigate to a link for the full article, but suddenly he’s trapped—he can’t tab past the video.","date" : "2014-11-17T10:00:39-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"angela-hooker" : "Angela Hooker"},"topics" : { "accessibility" : "Accessibility", "design" : "Design", "research" : "Research", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2014-11-17-user-experience-impossible-the-line-between-accessibility-and-usability.md", "filepath" :"news/2014/11/2014-11-17-user-experience-impossible-the-line-between-accessibility-and-usability.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/11/2014-11-17-user-experience-impossible-the-line-between-accessibility-and-usability.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/11/2014-11-17-user-experience-impossible-the-line-between-accessibility-and-usability.md","slug" : "user-experience-impossible-the-line-between-accessibility-and-usability","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/11/17/user-experience-impossible-the-line-between-accessibility-and-usability/" },{"title" :"Trends on Tuesday: 8 Ways To Format Tables for Responsive Web Design","summary" : "Making tables, charts and graphs mobile friendly is like squeezing 10 pounds of sugar into a 5 pound bag. Mobile Gov Community of Practice member Debra Fiorrito from the Defense Accounting and Financing Service recently highlighted this challenge in her responsive Web design implementation. The challenge also came up during a call with the Federal","date" : "2014-10-28T10:00:27-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"david-fern" : "David Fern","clair-koroma" : "Clair Koroma","beth-martin" : "Beth Martin"},"topics" : { "design" : "Design" },"branch" : "bc-archive-content-3", "filename" :"2014-10-28-trends-on-tuesday-8-ways-to-format-tables-for-responsive-web-design.md", "filepath" :"news/2014/10/2014-10-28-trends-on-tuesday-8-ways-to-format-tables-for-responsive-web-design.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/10/2014-10-28-trends-on-tuesday-8-ways-to-format-tables-for-responsive-web-design.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/10/2014-10-28-trends-on-tuesday-8-ways-to-format-tables-for-responsive-web-design.md","slug" : "trends-on-tuesday-8-ways-to-format-tables-for-responsive-web-design","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/10/28/trends-on-tuesday-8-ways-to-format-tables-for-responsive-web-design/" },{"title" :"User Acceptance Testing Versus Usability Testing\u0026#8230;What\u0026#8217;s the Dif?","summary" : "Building off the great discussion started around Customer Experience, we’re looking at the difference between User Acceptance Testing and Usability Testing.","date" : "2014-10-06T10:00:50-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"joel-virothaisakun" : "Joël Virothaisakun"},"topics" : { "design" : "Design", "research" : "Research", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2014-10-06-user-acceptance-testing-versus-usability-testing-whats-the-dif.md", "filepath" :"news/2014/10/2014-10-06-user-acceptance-testing-versus-usability-testing-whats-the-dif.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/10/2014-10-06-user-acceptance-testing-versus-usability-testing-whats-the-dif.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/10/2014-10-06-user-acceptance-testing-versus-usability-testing-whats-the-dif.md","slug" : "user-acceptance-testing-versus-usability-testing-whats-the-dif","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/10/06/user-acceptance-testing-versus-usability-testing-whats-the-dif/" },{"title" :"National Cancer Institute Launches New User Experience Lab","summary" : "Why does a Cancer institute need a User Experience lab? Simply put: To learn about their customers—people living with cancer and those who care about them—and build the best possible products with them in mind. “Cancer has a journey and we wanted to create a","date" : "2014-09-04T10:00:47-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"pooja-sawant" : "Pooja Sawant","jonathan-rubin" : "Jonathan Rubin"},"topics" : { "analytics" : "Analytics", "design" : "Design", "research" : "Research", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2014-09-04-national-cancer-institute-launches-new-user-experience-lab.md", "filepath" :"news/2014/09/2014-09-04-national-cancer-institute-launches-new-user-experience-lab.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/09/2014-09-04-national-cancer-institute-launches-new-user-experience-lab.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/09/2014-09-04-national-cancer-institute-launches-new-user-experience-lab.md","slug" : "national-cancer-institute-launches-new-user-experience-lab","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/09/04/national-cancer-institute-launches-new-user-experience-lab/" },{"title" :"System Usability Scale (SUS): Improving Products Since 1986","summary" : "Trying to measure usability can be a head scratcher. How easy something is to use depends on where you are, who you are, and a number of other factors. Luckily in the world of usability, there exists a post-test survey known as the System Usability Scale, introduced in 1986 by an engineer named John Brooke,","date" : "2014-08-29T10:15:49-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"georgia-gallavin" : "Georgia Gallavin"},"topics" : { "design" : "Design", "research" : "Research", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2014-08-29-system-usability-scale-improving-products-since-1986.md", "filepath" :"news/2014/08/2014-08-29-system-usability-scale-improving-products-since-1986.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/08/2014-08-29-system-usability-scale-improving-products-since-1986.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/08/2014-08-29-system-usability-scale-improving-products-since-1986.md","slug" : "system-usability-scale-improving-products-since-1986","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/08/29/system-usability-scale-improving-products-since-1986/" },{"title" :"API Usability Case Study: openFDA","summary" : "The API Usability Program brings together developers from agency APIs and the private sector to evaluate how the API can be improved to be more user friendly. Sean Herron of 18F, who was a key member of the openFDA developer team, shared with us some of the major insights gained from this latest API usability session.","date" : "2014-08-22T09:32:53-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"georgia-gallavin" : "Georgia Gallavin"},"topics" : { "application-programming-interface" : "Application programming interface", "design" : "Design", "research" : "Research", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2014-08-22-api-usability-case-study-openfda.md", "filepath" :"news/2014/08/2014-08-22-api-usability-case-study-openfda.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/08/2014-08-22-api-usability-case-study-openfda.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/08/2014-08-22-api-usability-case-study-openfda.md","slug" : "api-usability-case-study-openfda","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/08/22/api-usability-case-study-openfda/" },{"title" :"Paper Prototyping PTSD Coach","summary" : "The PTSD Coach mobile app from the Department of Veterans Affairs, provides veterans and users with information about PTSD and professional care, along with self-assessment tools and aid in finding support opportunities. The app has been downloaded over 100,000 times in 74","date" : "2014-08-21T10:00:05-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katie-steffy" : "Katie Steffy"},"topics" : { "design" : "Design", "mobile" : "Mobile" },"branch" : "bc-archive-content-3", "filename" :"2014-08-21-paper-prototyping-ptsd-coach.md", "filepath" :"news/2014/08/2014-08-21-paper-prototyping-ptsd-coach.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/08/2014-08-21-paper-prototyping-ptsd-coach.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/08/2014-08-21-paper-prototyping-ptsd-coach.md","slug" : "paper-prototyping-ptsd-coach","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/08/21/paper-prototyping-ptsd-coach/" },{"title" :"Redesigning with Customer Feedback: Child Support Enforcement Usability Case Study","summary" : "The Federal Office of Child Support Enforcement at the Administration for Children and Families had a visually appealing website after an agency-wide redesign of program websites. The problem: Key stakeholders complained they could no longer easily find needed information. Their feedback prompted us to facilitate a UX-minded focus group to recommend improvements that met both users’ business needs and the redesign goals.","date" : "2014-08-19T01:00:49-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"crystal-peeler" : "Crystal Peeler"},"topics" : { "customer-experience" : "Customer experience", "design" : "Design", "research" : "Research", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2014-08-19-redesigning-with-customer-feedback-child-support-enforcement-usability-case-study.md", "filepath" :"news/2014/08/2014-08-19-redesigning-with-customer-feedback-child-support-enforcement-usability-case-study.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/08/2014-08-19-redesigning-with-customer-feedback-child-support-enforcement-usability-case-study.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/08/2014-08-19-redesigning-with-customer-feedback-child-support-enforcement-usability-case-study.md","slug" : "redesigning-with-customer-feedback-child-support-enforcement-usability-case-study","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/08/19/redesigning-with-customer-feedback-child-support-enforcement-usability-case-study/" },{"title" :"Heat Mapping Case Study: Epa.gov Homepage","summary" : "Most people relate the term “heat map” with something they see during the weather forecast on the nightly news, those colorful maps that vividly illustrate how hot it’s going to be during an impending heat wave. The word “heat map” may not usually however, conjure up images of a widely used Web usability tool; but for those","date" : "2014-08-12T11:00:17-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"georgia-gallavin" : "Georgia Gallavin"},"topics" : { "analytics" : "Analytics", "design" : "Design", "research" : "Research", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2014-08-12-heat-mapping-case-study-epa-gov-homepage.md", "filepath" :"news/2014/08/2014-08-12-heat-mapping-case-study-epa-gov-homepage.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/08/2014-08-12-heat-mapping-case-study-epa-gov-homepage.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/08/2014-08-12-heat-mapping-case-study-epa-gov-homepage.md","slug" : "heat-mapping-case-study-epa-gov-homepage","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/08/12/heat-mapping-case-study-epa-gov-homepage/" },{"title" :"Design Sketching: The Easiest Prototype Method Ever","summary" : "When it comes to Web and software design, the pen(cil) is often mightier than the Design Suite. What I mean is: Tech is cool, but don’t fall under its spell. It’s often when you remove the technological layers between you and your thoughts that the best ideas sprout. You’ve heard of great ideas that started","date" : "2014-08-08T10:00:19-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jonathan-rubin" : "Jonathan Rubin"},"topics" : { "design" : "Design", "mobile" : "Mobile", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2014-08-08-design-sketching-the-easiest-prototype-method-ever.md", "filepath" :"news/2014/08/2014-08-08-design-sketching-the-easiest-prototype-method-ever.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/08/2014-08-08-design-sketching-the-easiest-prototype-method-ever.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/08/2014-08-08-design-sketching-the-easiest-prototype-method-ever.md","slug" : "design-sketching-the-easiest-prototype-method-ever","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/08/08/design-sketching-the-easiest-prototype-method-ever/" },{"title" :"Trends on Tuesday: What’s Your Mobile [App]etite?","summary" : "In a few short years, the number of mobile apps has exploded, and the time spent on apps continues to increase. However, one thing hasn’t changed: the number of apps individuals use. The average smartphone owner uses 22 to 28 apps in a month, according to new data from Nielsen. Here are a few highlights","date" : "2014-08-05T11:00:57-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"tjohnson" : "Treci Johnson"},"topics" : { "design" : "Design", "emerging-tech" : "Emerging tech", "mobile" : "Mobile", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2014-08-05-trends-on-tuesday-whats-your-mobile-appetite.md", "filepath" :"news/2014/08/2014-08-05-trends-on-tuesday-whats-your-mobile-appetite.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/08/2014-08-05-trends-on-tuesday-whats-your-mobile-appetite.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/08/2014-08-05-trends-on-tuesday-whats-your-mobile-appetite.md","slug" : "trends-on-tuesday-whats-your-mobile-appetite","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/08/05/trends-on-tuesday-whats-your-mobile-appetite/" },{"title" :"Improving Content, Increasing Participation: A NARA Usability Case Study","summary" : "Over the years, the staff intranet at the National Archives and Records Administration (NARA) had become increasingly difficult to use. Old, irrelevant content routinely bubbled to the top of search results, and essential employee tools were hard to find. NARA staff agreed that the site was due for an upgrade: fixing NARA@work was voted a","date" : "2014-07-18T10:00:49-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"hannah-gladfelter-rubin" : "Hannah Gladfelter Rubin"},"topics" : { "analytics" : "Analytics", "content-strategy" : "Content strategy", "design" : "Design", "professional-development" : "Professional development", "research" : "Research", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2014-07-18-improving-content-increasing-participation-a-nara-usability-case-study.md", "filepath" :"news/2014/07/2014-07-18-improving-content-increasing-participation-a-nara-usability-case-study.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/07/2014-07-18-improving-content-increasing-participation-a-nara-usability-case-study.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/07/2014-07-18-improving-content-increasing-participation-a-nara-usability-case-study.md","slug" : "improving-content-increasing-participation-a-nara-usability-case-study","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/07/18/improving-content-increasing-participation-a-nara-usability-case-study/" },{"title" :"Using Analytics to Create Change: USA.gov Usability Case Study","summary" : "While many people tout the death of the home page, it’s still an important piece of the user experience on USA.gov. In 2013, 30 percent of all sessions on USA.gov included the home page—that’s 8.67 million sessions. The numbers for GobiernoUSA.gov are even higher—79 percent of all sessions included the home page. According to Jakob Nielsen, “A","date" : "2014-07-01T13:00:38-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"michelle-chronister" : "Michelle Chronister"},"topics" : { "analytics" : "Analytics", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "design" : "Design", "mobile" : "Mobile", "multilingual" : "Multilingual", "research" : "Research", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2014-07-01-using-analytics-to-create-change-usa-gov-usability-case-study.md", "filepath" :"news/2014/07/2014-07-01-using-analytics-to-create-change-usa-gov-usability-case-study.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/07/2014-07-01-using-analytics-to-create-change-usa-gov-usability-case-study.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/07/2014-07-01-using-analytics-to-create-change-usa-gov-usability-case-study.md","slug" : "using-analytics-to-create-change-usa-gov-usability-case-study","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/07/01/using-analytics-to-create-change-usa-gov-usability-case-study/" },{"title" :"Consumer Action Handbook \u0026#8211; Usability Case Study","summary" : "The Consumer Action Handbook is a guide to making smarter decisions with your money. It’s print and online formats, available in English and Spanish, include a compilation of buying tips from across government agencies, updates on the latest scams, and a robust consumer contact directory.","date" : "2014-06-06T10:00:32-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"tlowden" : "Tim Lowden","marietta-jelks" : "Marietta Jelks"},"topics" : { "design" : "Design", "research" : "Research", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2014-06-06-consumer-action-handbook-usability-case-study.md", "filepath" :"news/2014/06/2014-06-06-consumer-action-handbook-usability-case-study.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/06/2014-06-06-consumer-action-handbook-usability-case-study.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/06/2014-06-06-consumer-action-handbook-usability-case-study.md","slug" : "consumer-action-handbook-usability-case-study","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/06/06/consumer-action-handbook-usability-case-study/" },{"title" :"CDC\u0026#8217;s Digital Front Door Goes Responsive","summary" : "Ask, and you shall receive. That was the strategy behind the new homepage from The Centers for Disease Control and Prevention. The new CDC.gov homepage debuted last month with a responsive design that offers a “one-site-fits-all” experience based on feedback from you, the public.","date" : "2014-06-05T10:32:57-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "design" : "Design", "mobile" : "Mobile" },"branch" : "bc-archive-content-3", "filename" :"2014-06-05-cdcs-digital-front-door-goes-responsive.md", "filepath" :"news/2014/06/2014-06-05-cdcs-digital-front-door-goes-responsive.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/06/2014-06-05-cdcs-digital-front-door-goes-responsive.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/06/2014-06-05-cdcs-digital-front-door-goes-responsive.md","slug" : "cdcs-digital-front-door-goes-responsive","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/06/05/cdcs-digital-front-door-goes-responsive/" },{"title" :"How to Make a Mobile Paper Prototype","summary" : "What if a single piece of paper could make your mobile app work 20 percent better? It’s hard to imagine something as unimpressive as paper influencing our 21st century smartphones, but it’s true. Well before we get into the design and coding phases, we can show customers","date" : "2014-05-22T13:00:44-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jonathan-rubin" : "Jonathan Rubin"},"topics" : { "design" : "Design", "mobile" : "Mobile", "research" : "Research", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2014-05-22-how-to-make-a-mobile-paper-prototype.md", "filepath" :"news/2014/05/2014-05-22-how-to-make-a-mobile-paper-prototype.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/05/2014-05-22-how-to-make-a-mobile-paper-prototype.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/05/2014-05-22-how-to-make-a-mobile-paper-prototype.md","slug" : "how-to-make-a-mobile-paper-prototype","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/05/22/how-to-make-a-mobile-paper-prototype/" },{"title" :"Visualizing Federal Data","summary" : "At the U.S. Government Accountability Office (GAO) we have a long history of using data graphics in our reports and congressional testimonies to explain our findings. From photographs, tables, and charts in the 1950s; to computer-generated data graphics in the mid-1980s; to the complex interactive graphics we’re just starting to use this year, our graphics","date" : "2014-05-22T10:00:50-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"sarah-kaczmarek" : "Sarah Kaczmarek"},"topics" : { "data-visualization" : "Data visualization", "design" : "Design" },"branch" : "bc-archive-content-3", "filename" :"2014-05-22-visualizing-federal-data.md", "filepath" :"news/2014/05/2014-05-22-visualizing-federal-data.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/05/2014-05-22-visualizing-federal-data.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/05/2014-05-22-visualizing-federal-data.md","slug" : "visualizing-federal-data","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/05/22/visualizing-federal-data/" },{"title" :"Defense Finance and Accounting Service Goes Responsive","summary" : "Let’s face it: Some of us work to live. Some live to work. And all of us look forward to pay day. If you work for the Department of Defense, the Executive Office of the President, the Environmental Protection Agency, the Department of Energy, the Department of Veterans Affairs, the Department of Health","date" : "2014-05-15T13:15:53-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "design" : "Design", "mobile" : "Mobile" },"branch" : "bc-archive-content-3", "filename" :"2014-05-15-defense-finance-and-accounting-service-goes-responsive.md", "filepath" :"news/2014/05/2014-05-15-defense-finance-and-accounting-service-goes-responsive.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/05/2014-05-15-defense-finance-and-accounting-service-goes-responsive.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/05/2014-05-15-defense-finance-and-accounting-service-goes-responsive.md","slug" : "defense-finance-and-accounting-service-goes-responsive","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/05/15/defense-finance-and-accounting-service-goes-responsive/" },{"title" :"GSA Acquisition Portal \u0026#8211; Usability Case Study","summary" : "Incorporating usability testing throughout the entire design process, especially before launch, allows you catch glitches and/or make design changes prior to anyone seeing it live. When more than minor adjustments need to be made to your site, it’s much better to have completed them before the public sees it. For Christina Mullins, a Contracting Officer","date" : "2014-04-21T10:00:24-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"tlowden" : "Tim Lowden"},"topics" : { "design" : "Design", "research" : "Research", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2014-04-21-usability-case-study-gsa-acquisition-portal.md", "filepath" :"news/2014/04/2014-04-21-usability-case-study-gsa-acquisition-portal.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/04/2014-04-21-usability-case-study-gsa-acquisition-portal.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/04/2014-04-21-usability-case-study-gsa-acquisition-portal.md","slug" : "usability-case-study-gsa-acquisition-portal","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/04/21/usability-case-study-gsa-acquisition-portal/" },{"title" :"NOAA National Ocean Service \u0026#8211; Usability Case Study","summary" : "For a small shop with a small staff, limited time, and a small budget, redesigning a website (and testing that redesign for usability) can be daunting. At least it seemed so to us when we redesigned the National Oceanic and Atmospheric Administration (NOAA)’s National Ocean Service website in November of 2013. We met the challenge","date" : "2014-04-14T10:00:04-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"troy-kitch" : "Troy Kitch"},"topics" : { "design" : "Design", "research" : "Research", "search" : "Search", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2014-04-14-noaa-national-ocean-service-usability-case-study.md", "filepath" :"news/2014/04/2014-04-14-noaa-national-ocean-service-usability-case-study.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/04/2014-04-14-noaa-national-ocean-service-usability-case-study.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/04/2014-04-14-noaa-national-ocean-service-usability-case-study.md","slug" : "noaa-national-ocean-service-usability-case-study","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/04/14/noaa-national-ocean-service-usability-case-study/" },{"title" :"FDA Consumer Graphics \u0026#8211; Usability Case Study","summary" : "User testing isn’t just for websites—it’s for any product that has an audience. Which is everything, really. And that includes print materials, signage and infographics as well. Focusing on the User Experience is especially vital for the U.S. Food and Drug Administration (FDA), which is committed to effectively communicating about products that affect the public","date" : "2014-04-09T10:00:33-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jonathan-rubin" : "Jonathan Rubin"},"topics" : { "data-visualization" : "Data visualization", "design" : "Design", "research" : "Research", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2014-04-09-usability-case-study-fda-consumer-graphics.md", "filepath" :"news/2014/04/2014-04-09-usability-case-study-fda-consumer-graphics.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/04/2014-04-09-usability-case-study-fda-consumer-graphics.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/04/2014-04-09-usability-case-study-fda-consumer-graphics.md","slug" : "usability-case-study-fda-consumer-graphics","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/04/09/usability-case-study-fda-consumer-graphics/" },{"title" :"Kids.gov \u0026#8211; Usability Case Study","summary" : "Launched back in 2001, Kids.gov has the unenviable task of trying to keep pace with the rapidly changing online habits of youngsters.","date" : "2014-04-02T10:00:02-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jonathan-rubin" : "Jonathan Rubin"},"topics" : { "design" : "Design", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2014-04-02-kids-gov-usability-case-study.md", "filepath" :"news/2014/04/2014-04-02-kids-gov-usability-case-study.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/04/2014-04-02-kids-gov-usability-case-study.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/04/2014-04-02-kids-gov-usability-case-study.md","slug" : "kids-gov-usability-case-study","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/04/02/kids-gov-usability-case-study/" },{"title" :"Data.gov \u0026#8211; Usability Case Study","summary" : "We all know listening to your customers is important. Not just reading their comments, but talking to them, actually getting in a room with them, and having them test your product. But if basing a whole-scale redesign around one series of user conversations makes you nervous – it should. That’s because sometimes when we listen,","date" : "2014-03-18T08:42:54-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jonathan-rubin" : "Jonathan Rubin"},"topics" : { "design" : "Design", "open-data" : "Open data", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2014-03-18-data-gov-usability-case-study.md", "filepath" :"news/2014/03/2014-03-18-data-gov-usability-case-study.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/03/2014-03-18-data-gov-usability-case-study.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/03/2014-03-18-data-gov-usability-case-study.md","slug" : "data-gov-usability-case-study","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/03/18/data-gov-usability-case-study/" },{"title" :"Creating E-Books: Think Functionality, Not Aesthetics","summary" : "E-books are great for one thing: reading on mobile devices. Their reflowable text adjusts to fit the reader’s smartphone, tablet, or e-reader in the type size the reader chooses. They are essential for reading on smartphones, and better than pdf’s for all but the biggest tablets.","date" : "2014-03-07T11:12:10-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"carolyn-cihelka" : "Carolyn Cihelka"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "design" : "Design", "mobile" : "Mobile" },"branch" : "bc-archive-content-3", "filename" :"2014-03-07-creating-e-books-think-functionality-not-aesthetics.md", "filepath" :"news/2014/03/2014-03-07-creating-e-books-think-functionality-not-aesthetics.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/03/2014-03-07-creating-e-books-think-functionality-not-aesthetics.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/03/2014-03-07-creating-e-books-think-functionality-not-aesthetics.md","slug" : "creating-e-books-think-functionality-not-aesthetics","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/03/07/creating-e-books-think-functionality-not-aesthetics/" },{"title" :"Finding Inspiration Through Design Constraints","summary" : "If you could only communicate through a business-card sized screen, what would you say and how would you say it? In which ways could people respond to your message? These are some of the questions constraints lead us to ask, and the reason why constraints are so great","date" : "2014-02-27T10:11:23-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"david-herring" : "David Herring"},"topics" : { "design" : "Design", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2014-02-27-ux-finding-inspiration-through-constraints.md", "filepath" :"news/2014/02/2014-02-27-ux-finding-inspiration-through-constraints.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/02/2014-02-27-ux-finding-inspiration-through-constraints.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/02/2014-02-27-ux-finding-inspiration-through-constraints.md","slug" : "ux-finding-inspiration-through-constraints","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/02/27/ux-finding-inspiration-through-constraints/" },{"title" :"Responsive Web Design Workshop: Why, How and What’s Next?","summary" : "Responsive web design has been a beacon of light in the darkness of mobile strategy for many federal agencies. Many agencies have implemented it and many others are exploring this approach to Mobile Gov. There are still many other questions about responsive web","date" : "2014-01-30T10:28:29-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jparcell" : "Jacob Parcell"},"topics" : { "design" : "Design", "mobile" : "Mobile" },"branch" : "bc-archive-content-3", "filename" :"2014-01-30-responsive-web-design-workshop-why-how-and-whats-next.md", "filepath" :"news/2014/01/2014-01-30-responsive-web-design-workshop-why-how-and-whats-next.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/01/2014-01-30-responsive-web-design-workshop-why-how-and-whats-next.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/01/2014-01-30-responsive-web-design-workshop-why-how-and-whats-next.md","slug" : "responsive-web-design-workshop-why-how-and-whats-next","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/01/30/responsive-web-design-workshop-why-how-and-whats-next/" },{"title" :"State Department Mobile Site Goes Responsive","summary" : "The Department of State has updated their mobile website m.state.gov","date" : "2013-11-07T12:04:34-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "design" : "Design", "mobile" : "Mobile" },"branch" : "bc-archive-content-3", "filename" :"2013-11-07-state-department-mobile-site-goes-responsive.md", "filepath" :"news/2013/11/2013-11-07-state-department-mobile-site-goes-responsive.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2013/11/2013-11-07-state-department-mobile-site-goes-responsive.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2013/11/2013-11-07-state-department-mobile-site-goes-responsive.md","slug" : "state-department-mobile-site-goes-responsive","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2013/11/07/state-department-mobile-site-goes-responsive/" },{"title" :"Redesigning Commerce.gov","summary" : "After having the same look and feel on our website since 2010, Commerce.gov is embarking on a fresh redesign to put the user in the driver seat. Drawing on anonymized user input, we have made some significant changes and are excited to announce the launch of our new site – Beta.Commerce.gov. First, you’ll notice","date" : "2013-10-30T12:45:16-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"mike-kruger" : "Mike Kruger"},"topics" : { "content-strategy" : "Content strategy", "design" : "Design", "software-engineering" : "Software engineering" },"branch" : "bc-archive-content-3", "filename" :"2013-10-30-redesigning-commerce-gov.md", "filepath" :"news/2013/10/2013-10-30-redesigning-commerce-gov.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2013/10/2013-10-30-redesigning-commerce-gov.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2013/10/2013-10-30-redesigning-commerce-gov.md","slug" : "redesigning-commerce-gov","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2013/10/30/redesigning-commerce-gov/" },{"title" :"Mobile First","summary" : "Mobile First is the idea that web sites should first be designed for mobile devices, including only those tasks/items that website visitors use most. Then as screen real estate increases, add in tasks/features as needed based on user priority. This means the site","date" : "2013-09-30T11:44:17-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "content-strategy" : "Content strategy", "design" : "Design", "mobile" : "Mobile", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2013-09-30-mobile-first.md", "filepath" :"news/2013/09/2013-09-30-mobile-first.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2013/09/2013-09-30-mobile-first.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2013/09/2013-09-30-mobile-first.md","slug" : "mobile-first","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2013/09/30/mobile-first/" },{"title" :"Embracing Responsive Design","summary" : "See how a shift in consumer behavior during the last few years lead to the responsive redesign of USA.gov and GobiernoUSA.gov.","date" : "2013-08-20T07:42:45-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lgodfrey" : "Laura Godfrey"},"topics" : { "accessibility" : "Accessibility", "content-strategy" : "Content strategy", "design" : "Design", "mobile" : "Mobile", "multilingual" : "Multilingual", "software-engineering" : "Software engineering" },"branch" : "bc-archive-content-3", "filename" :"2013-08-20-embracing-responsive-design.md", "filepath" :"news/2013/08/2013-08-20-embracing-responsive-design.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2013/08/2013-08-20-embracing-responsive-design.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2013/08/2013-08-20-embracing-responsive-design.md","slug" : "embracing-responsive-design","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2013/08/20/embracing-responsive-design/" },{"title" :"Develop with Web Standards","summary" : "What It Is Do you remember the days when web pages had banners announcing that they were “best viewed with browser X”? Veteran web developers and designers certainly do, because they had to consider numerous exceptions for certain browsers and their versions. Today, building websites isn’t as challenging and that’s because developers are moving toward","date" : "2013-06-30T01:23:02-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"gray-brooks" : "Gray Brooks"},"topics" : { "design" : "Design", "software-engineering" : "Software engineering" },"branch" : "bc-archive-content-3", "filename" :"2013-06-30-develop-with-web-standards.md", "filepath" :"news/2013/06/2013-06-30-develop-with-web-standards.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2013/06/2013-06-30-develop-with-web-standards.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2013/06/2013-06-30-develop-with-web-standards.md","slug" : "develop-with-web-standards","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2013/06/30/develop-with-web-standards/" },{"title" :"CDC\u0026#8217;s Solve the Outbreak App","summary" : "Mobile Gov Experiences are agency stories about creating anytime, anywhere, any device government services and info. This entry is a story shared by Centers for Disease Control and Prevention. Centers for Disease Control (CDC) launched a free, educational iPad app called “Solve the Outbreak,” which lets users play","date" : "2013-06-18T01:33:34-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "content-strategy" : "Content strategy", "design" : "Design", "mobile" : "Mobile", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2013-06-18-cdcs-solve-the-outbreak-app-2.md", "filepath" :"news/2013/06/2013-06-18-cdcs-solve-the-outbreak-app-2.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2013/06/2013-06-18-cdcs-solve-the-outbreak-app-2.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2013/06/2013-06-18-cdcs-solve-the-outbreak-app-2.md","slug" : "cdcs-solve-the-outbreak-app-2","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2013/06/18/cdcs-solve-the-outbreak-app-2/" },{"title" :"AIDS.gov Responsive Design","summary" : "Mobile Gov Experiences are agency stories about creating anytime, anywhere, any device government services and info. This entry is a story shared by AIDS.gov. AIDS.gov implemented an innovative model for responsive design by combining the former AIDS.gov and m.aids.gov to a fluid site accessible on computers, smartphones and tablets. View the","date" : "2012-07-11T14:41:20-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jparcell" : "Jacob Parcell"},"topics" : { "design" : "Design", "mobile" : "Mobile", "research" : "Research", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2012-07-11-aids-gov-responsive-design.md", "filepath" :"news/2012/07/2012-07-11-aids-gov-responsive-design.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2012/07/2012-07-11-aids-gov-responsive-design.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2012/07/2012-07-11-aids-gov-responsive-design.md","slug" : "aids-gov-responsive-design","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2012/07/11/aids-gov-responsive-design/" },{"title" :"Mobile Webinar Series Recap: Responsive Design","summary" : "Some agencies are turning to responsive design to support device-agnostic content delivery which was called for in the recently released Digital Innovation Strategy. Last week, GSA’s Mobile Program Management Office held a responsive design webinar in conjunction with DigitalGov University outlining agency experiences with responsive design. Agency experts covered responsive design technical approaches and strategy and you can","date" : "2012-07-02T16:19:34-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "design" : "Design", "mobile" : "Mobile", "software-engineering" : "Software engineering" },"branch" : "bc-archive-content-3", "filename" :"2012-07-02-mobile-webinar-series-recap-responsive-design.md", "filepath" :"news/2012/07/2012-07-02-mobile-webinar-series-recap-responsive-design.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2012/07/2012-07-02-mobile-webinar-series-recap-responsive-design.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2012/07/2012-07-02-mobile-webinar-series-recap-responsive-design.md","slug" : "mobile-webinar-series-recap-responsive-design","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2012/07/02/mobile-webinar-series-recap-responsive-design/" },{"title" :"","summary" : "The U.S. Chief Information Officer (CIO) and the CIO Council establish standards against which the success of all agency programs can be measured.","date" : "0001-01-01T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "acquisition" : "Acquisition", "best-practices" : "Best practices", "budgeting-and-performance" : "Budgeting and performance", "design" : "Design", "governance" : "Governance", "public-policy" : "Public policy" },"branch" : "bc-archive-content-3", "filename" :"source_cio-council.md", "filepath" :"sources/source_cio-council.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/sources/source_cio-council.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/sources/source_cio-council.md","slug" : "cio-council","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/sources/cio-council/" },{"title" :"","summary" : "A design system for the federal government.","date" : "0001-01-01T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "design" : "Design", "digital-service-delivery" : "Digital service delivery" },"branch" : "bc-archive-content-3", "filename" :"source_uswds.md", "filepath" :"sources/source_uswds.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/sources/source_uswds.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/sources/source_uswds.md","slug" : "uswds","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/sources/uswds/" },{"title" :"Directory of services, tools, and teams","deck" : "Shared services and tools offered by the GSA and other agencies.","summary" : "Directory of free and low-cost shared services and tools offered by the GSA and other agencies.","date" : "0001-01-01T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "content-strategy" : "Content strategy", "design" : "Design", "product-and-project-management" : "Product and project management" },"branch" : "bc-archive-content-3", "filename" :"directory.md", "filepath" :"services/directory.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/services/directory.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/services/directory.md","aliases" : {"0" : "/tools/","1" : "/services/"},"url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/services/directory/" }] }