{ "version" : "https://jsonfeed.org/version/1", "content" : "topics", "type" : "list", "title" : "Communication |Digital.gov", "description": "Communication", "home_page_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/", "count" : "135","feed_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/topics/communication/index.json", "section" : "topics", "items" : [{"title" :"California wildfires guidance for U.S. government websites and social media","deck" : "Addressing web and digital communications related to the California wildfires","summary" : "Addressing web and digital communications related to the California wildfires.","date" : "2025-01-10T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "communication" : "Communication", "content" : "Content", "content-strategy" : "Content strategy", "customer-service" : "Customer-Service", "design" : "Design", "multilingual" : "Multilingual", "social-media" : "Social media", "web-content-managers-forum" : "Web-Content-Managers-Forum" },"primary_image" : { "uid" : "california-wildfires-esf-15-guidance", "alt" : "Guidance for U.S. government websites and social media, addressing web and digital communications related to the California wildfires.​​", "width" : "1200", "height" : "628", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"california-wildfires-guidance-for-u-s-government-websites-and-social-media.md", "filepath" :"resources/california-wildfires-guidance-for-u-s-government-websites-and-social-media.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/california-wildfires-guidance-for-u-s-government-websites-and-social-media.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/california-wildfires-guidance-for-u-s-government-websites-and-social-media.md","weight" : "1","aliases" : {"0" : "/california-wildfires/"},"slug" : "california-wildfires-guidance-for-u-s-government-websites-and-social-media","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/california-wildfires-guidance-for-u-s-government-websites-and-social-media/" },{"title" :"An introduction to podcasts","deck" : "Understand why and how to start podcasting","summary" : "Explore the basics of launching a podcast and determine if creating a podcast is right for your agency.","date" : "2025-01-06T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "communication" : "Communication", "podcast" : "Podcast", "social-media" : "Social media" },"primary_image" : { "uid" : "microphones-nadya-ustyuzhantseva-istock-getty-images-1365614872", "alt" : "A row of illustrated microphones.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "Nadya Ustyuzhantseva/iStock via Getty Images", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"an-introduction-to-podcasts.md", "filepath" :"resources/an-introduction-to-podcasts.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/an-introduction-to-podcasts.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/an-introduction-to-podcasts.md","weight" : "1","aliases" : {"0" : "/resources/how-to-start-and-sustain-a-federal-podcast/"},"url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/an-introduction-to-podcasts/" },{"title" :"Making government text messaging more effective with Notify.gov","deck" : "To improve access to government services, GSA launched Notify.gov, a notification tool that sends text message reminders about government services and benefits programs. This service aims to ensure families receive the right information at the right time on the government services they use.","summary" : "To improve access to government services, GSA launched Notify.gov, a notification tool that sends text message reminders about government services and benefits programs. This service aims to ensure families receive the right information at the right time on the government services they use.","date" : "2024-12-17T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "communication" : "Communication", "customer-experience" : "Customer experience", "human-centered-design" : "Human-centered design" },"branch" : "bc-archive-content-3", "filename" :"2024-12-20-making-government-text-messaging-more-effective-with-notify-gov.md", "filepath" :"news/2024/12/2024-12-20-making-government-text-messaging-more-effective-with-notify-gov.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/12/2024-12-20-making-government-text-messaging-more-effective-with-notify-gov.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/12/2024-12-20-making-government-text-messaging-more-effective-with-notify-gov.md","source" : "gsa","source_url" : "https://www.gsa.gov/blog/2024/12/17/making-government-text-messaging-more-effective-with-notifygov","weight" : "1","slug" : "making-government-text-messaging-more-effective-with-notify-gov","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/12/17/making-government-text-messaging-more-effective-with-notify-gov/" },{"title" :"Driving Digital Transformation Across Government for Lasting Impact","deck" : "Digital promotes effective, usable federal services that enhance public trust in government. Over the past four years, the Office of the Federal Chief Information Officer (OFCIO) has laid the groundwork for a modern, secure, and user-friendly federal government. From advancing cybersecurity to forging global partnerships and streamlining IT investments, these efforts have improved how millions interact with government services.","summary" : "Digital promotes effective, usable federal services that enhance public trust in government. Over the past four years, the Office of the Federal Chief Information Officer (OFCIO) has laid the groundwork for a modern, secure, and user-friendly federal government. From advancing cybersecurity to forging global partnerships and streamlining IT investments, these efforts have improved how millions interact with government services.","date" : "2024-12-12T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "communication" : "Communication", "design" : "Design", "digital-service-delivery" : "Digital service delivery", "governance" : "Governance" },"branch" : "bc-archive-content-3", "filename" :"2024-12-13-driving-digital-transformation-across-government-for-lasting-impact.md", "filepath" :"news/2024/12/2024-12-13-driving-digital-transformation-across-government-for-lasting-impact.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/12/2024-12-13-driving-digital-transformation-across-government-for-lasting-impact.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/12/2024-12-13-driving-digital-transformation-across-government-for-lasting-impact.md","source" : "whitehouse","source_url" : "https://www.whitehouse.gov/omb/briefing-room/2024/12/12/driving-digital-transformation-across-government-for-lasting-impact/","weight" : "1","slug" : "driving-digital-transformation-across-government-for-lasting-impact","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/12/12/driving-digital-transformation-across-government-for-lasting-impact/" },{"title" :"How we measure the success of coaching engagements","deck" : "18F measures the success of coaching by tracking the progress of first-time product owners. Through self-assessments and ongoing support, they focused on developing key skills such as product discovery and vendor management. This approach allowed them to visibly track growth and ensure agency partners were empowered to lead their technology modernization projects with confidence.","summary" : "18F measures the success of coaching by tracking the progress of first-time product owners. Through self-assessments and ongoing support, they focused on developing key skills such as product discovery and vendor management. This approach allowed them to visibly track growth and ensure agency partners were empowered to lead their technology modernization projects with confidence.","date" : "2024-12-10T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "analytics" : "Analytics", "communication" : "Communication", "data-visualization" : "Data visualization", "emerging-tech" : "Emerging tech" },"branch" : "bc-archive-content-3", "filename" :"2024-12-13-how-we-measure-the-success-of-coaching-engagements.md", "filepath" :"news/2024/12/2024-12-13-how-we-measure-the-success-of-coaching-engagements.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/12/2024-12-13-how-we-measure-the-success-of-coaching-engagements.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/12/2024-12-13-how-we-measure-the-success-of-coaching-engagements.md","source" : "18f","source_url" : "https://18f.gsa.gov/2024/12/10/how-we-measure-coaching/","weight" : "1","slug" : "how-we-measure-the-success-of-coaching-engagements","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/12/10/how-we-measure-the-success-of-coaching-engagements/" },{"title" :"Ensuring Effective and Timely Usability Research","deck" : "Usability reflects how easily a user can accomplish their goals while using a product or service. The Office of Information and Regulatory Affairs (OIRA) has issued new guidance to streamline usability testing for federal forms, websites, and services, helping agencies conduct usability tests in a more quick and efficient manner that is consistent with the Paperwork Reduction Act (PRA). By enabling faster, more effective testing, OIRA aims to enhance public interactions with the government and ensure equitable access to federal resources.","summary" : "Usability reflects how easily a user can accomplish their goals while using a product or service. The Office of Information and Regulatory Affairs (OIRA) has issued new guidance to streamline usability testing for federal forms, websites, and services, helping agencies conduct usability tests in a more quick and efficient manner that is consistent with the Paperwork Reduction Act (PRA). By enabling faster, more effective testing, OIRA aims to enhance public interactions with the government and ensure equitable access to federal resources.","date" : "2024-11-21T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "communication" : "Communication" },"branch" : "bc-archive-content-3", "filename" :"2024-11-26-ensuring-effective-and-timely-usability-research.md", "filepath" :"news/2024/11/2024-11-26-ensuring-effective-and-timely-usability-research.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/11/2024-11-26-ensuring-effective-and-timely-usability-research.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/11/2024-11-26-ensuring-effective-and-timely-usability-research.md","source" : "whitehouse","source_url" : "https://www.whitehouse.gov/omb/briefing-room/2024/11/21/ensuring-effective-and-timely-usability-research/","weight" : "1","slug" : "ensuring-effective-and-timely-usability-research","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/11/21/ensuring-effective-and-timely-usability-research/" },{"title" :"Crafting quality content throughout its lifecycle","deck" : "Tips for content maintenance and governance","summary" : "Learn about the life cycle of content, how content comes across to the user, and how to develop a content management strategy.","date" : "2024-11-12T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"frances-carden" : "Frances Carden"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "governance" : "Governance", "product-and-project-management" : "Product and project management", "social-media" : "Social media" },"primary_image" : { "uid" : "content-plan-flashvector-istock-getty-images-1717953227", "alt" : "Illustration of figures around a content plan.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "Flashvector/iStock via Getty Images", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2024-11-12-crafting-quality-content-throughout-its-lifecycle.md", "filepath" :"news/2024/11/2024-11-12-crafting-quality-content-throughout-its-lifecycle.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/11/2024-11-12-crafting-quality-content-throughout-its-lifecycle.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/11/2024-11-12-crafting-quality-content-throughout-its-lifecycle.md","weight" : "1","slug" : "crafting-quality-content-throughout-its-lifecycle","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/11/12/crafting-quality-content-throughout-its-lifecycle/" },{"title" :"Transition Post 3: Managing Electronic Messages and Social Media Accounts","deck" : "The National Archives and Records Administration (NARA) released a new blog on the management of federal records and transitions for federal agencies. Shedding light on the usage of agency-managed communication platforms and social media accounts, agencies are given instructions on how to best comply with the requirements outlined in the Federal Records Act.","summary" : "The National Archives and Records Administration (NARA) released a new blog on the management of federal records and transitions for federal agencies. Shedding light on the usage of agency-managed communication platforms and social media accounts, agencies are given instructions on how to best comply with the requirements outlined in the Federal Records Act.","date" : "2024-11-08T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "best-practices" : "Best practices", "cloud-and-infrastructure" : "Cloud and infrastructure", "communication" : "Communication", "digital-service-delivery" : "Digital service delivery", "governance" : "Governance" },"branch" : "bc-archive-content-3", "filename" :"2024-11-26-transition-post-3-managing-electronic-messages-and-social-media-accounts.md", "filepath" :"news/2024/11/2024-11-26-transition-post-3-managing-electronic-messages-and-social-media-accounts.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/11/2024-11-26-transition-post-3-managing-electronic-messages-and-social-media-accounts.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/11/2024-11-26-transition-post-3-managing-electronic-messages-and-social-media-accounts.md","source" : "nara","source_url" : "https://records-express.blogs.archives.gov/2024/11/08/transition-post-3-managing-electronic-messages-and-social-media-accounts/","weight" : "1","slug" : "transition-post-3-managing-electronic-messages-and-social-media-accounts","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/11/08/transition-post-3-managing-electronic-messages-and-social-media-accounts/" },{"title" :"Broadening Public Participation and Community Engagement With the Federal Government","deck" : "Government works best when it incorporates transparent engagement and feedback from the public. The White House Office of Management and Budget (OMB) is enhancing public participation in federal decision-making through draft guidance and a proposed toolkit. These resources aim to standardize best practices, improve accessibility, and ensure underserved communities have meaningful opportunities to contribute. By prioritizing transparency and collaboration, OMB seeks to create politics that reflect the voices and needs of the public.","summary" : "Government works best when it incorporates transparent engagement and feedback from the public. The White House Office of Management and Budget (OMB) is enhancing public participation in federal decision-making through draft guidance and a proposed toolkit. These resources aim to standardize best practices, improve accessibility, and ensure underserved communities have meaningful opportunities to contribute. By prioritizing transparency and collaboration, OMB seeks to create politics that reflect the voices and needs of the public.","date" : "2024-10-29T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "best-practices" : "Best practices", "communication" : "Communication", "digital-service-delivery" : "Digital service delivery" },"branch" : "bc-archive-content-3", "filename" :"2024-11-26-broadening-public-participation-and-community-engagement-with-the-federal-government.md", "filepath" :"news/2024/11/2024-11-26-broadening-public-participation-and-community-engagement-with-the-federal-government.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/11/2024-11-26-broadening-public-participation-and-community-engagement-with-the-federal-government.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/11/2024-11-26-broadening-public-participation-and-community-engagement-with-the-federal-government.md","source" : "performancegov","source_url" : "https://www.performance.gov/blog/2024-public-participation-federal-government","weight" : "1","slug" : "broadening-public-participation-and-community-engagement-with-the-federal-government","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/10/29/broadening-public-participation-and-community-engagement-with-the-federal-government/" },{"title" :"Are social media influencers right for your digital media campaign?","summary" : "Learn how to work with social media influencers to achieve your goals, while accounting for different budgets.","date" : "2024-10-10T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "best-practices" : "Best practices", "communication" : "Communication", "content-strategy" : "Content strategy", "social-media" : "Social media", "trust" : "Trust" },"primary_image" : { "uid" : "social-media-influencer-marta-sher-istock-getty-images-1214053578", "alt" : "", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2024-10-10-are-social-media-influencers-right-for-your-digital-media-campaign.md", "filepath" :"news/2024/10/2024-10-10-are-social-media-influencers-right-for-your-digital-media-campaign.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/10/2024-10-10-are-social-media-influencers-right-for-your-digital-media-campaign.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/10/2024-10-10-are-social-media-influencers-right-for-your-digital-media-campaign.md","weight" : "1","slug" : "are-social-media-influencers-right-for-your-digital-media-campaign","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/10/10/are-social-media-influencers-right-for-your-digital-media-campaign/" },{"title" :"An introduction to multilingual glossaries","deck" : "Understand how and why to use a multilingual glossary when translating content","summary" : "Learn how to use multilingual glossaries to share common translations and contribute to consistent communication across government.","date" : "2024-10-02T13:12:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"introduction-to-multilingual-glossaries.md", "filepath" :"resources/introduction-to-multilingual-glossaries.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/introduction-to-multilingual-glossaries.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/introduction-to-multilingual-glossaries.md","weight" : "1","slug" : "introduction-to-multilingual-glossaries","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/introduction-to-multilingual-glossaries/" },{"title" :"Hurricane Helene guidance for U.S. government websites and social media","deck" : "Addressing web and digital communications related to Hurricane Helene","summary" : "Addressing web and digital communications related to Hurricane Helene","date" : "2024-09-26T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "communication" : "Communication", "content" : "Content", "content-strategy" : "Content strategy", "customer-service" : "Customer-Service", "design" : "Design", "multilingual" : "Multilingual", "social-media" : "Social media", "strategy" : "Strategy", "web-content-managers-forum" : "Web-Content-Managers-Forum" },"primary_image" : { "uid" : "card-hurricane-helene-guidance", "alt" : "Guidance for U.S. Government Websites and Social Media, addressing web and digital communications related to Hurricane Helene in white text on blue card.​​", "width" : "1200", "height" : "628", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"hurricane-helene-guidance-for-us-government.md", "filepath" :"resources/hurricane-helene-guidance-for-us-government.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/hurricane-helene-guidance-for-us-government.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/hurricane-helene-guidance-for-us-government.md","weight" : "1","aliases" : {"0" : "/hurricane-helene/"},"slug" : "hurricane-helene-guidance-for-us-government","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/hurricane-helene-guidance-for-us-government/" },{"title" :"How Login.gov uses roadmapping to build trust with its partners and the public","deck" : "Login.gov created a first-of-its-kind, publicly-visible program roadmap and shares tips on how other programs can build their own roadmaps to improve transparency.","summary" : "To increase transparency, the Login.gov team publishes a program roadmap that lays out their upcoming initiatives.","date" : "2024-08-26T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeff-bordogna" : "Jeff Bordogna"},"topics" : { "best-practices" : "Best practices", "communication" : "Communication", "product-and-project-management" : "Product and project management" },"branch" : "bc-archive-content-3", "filename" :"2024-08-26-how-login-gov-uses-roadmapping-to-build-trust-with-its-partners-and-the-public.md", "filepath" :"news/2024/08/2024-08-26-how-login-gov-uses-roadmapping-to-build-trust-with-its-partners-and-the-public.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/08/2024-08-26-how-login-gov-uses-roadmapping-to-build-trust-with-its-partners-and-the-public.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/08/2024-08-26-how-login-gov-uses-roadmapping-to-build-trust-with-its-partners-and-the-public.md","weight" : "1","slug" : "how-login-gov-uses-roadmapping-to-build-trust-with-its-partners-and-the-public","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/08/26/how-login-gov-uses-roadmapping-to-build-trust-with-its-partners-and-the-public/" },{"title" :"Department of Justice recognizes anniversary of executive order to improve access for people with limited English profiency","deck" : "The Department of Justice recently marked the 24th anniversary of Executive Order 13166, which aims to improve access to federal services for individuals with limited English proficiency (LEP). Its Civil Rights Division reviewed language access plans across federal agencies, emphasizing progress in hiring and staff training, improving language assistance services, and expanding multilingual content. The department is committed to eliminating language barriers in federal programs, improving communication and access for all communities.","summary" : "The Department of Justice recently marked the 24th anniversary of Executive Order 13166, which aims to improve access to federal services for individuals with limited English proficiency (LEP). Its Civil Rights Division reviewed language access plans across federal agencies, emphasizing progress in hiring and staff training, improving language assistance services, and expanding multilingual content. The department is committed to eliminating language barriers in federal programs, improving communication and access for all communities.","date" : "2024-08-12T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "best-practices" : "Best practices", "communication" : "Communication", "content-strategy" : "Content strategy", "human-centered-design" : "Human-centered design", "multilingual" : "Multilingual", "public-policy" : "Public policy",},"branch" : "bc-archive-content-3", "filename" :"2024-08-21-the-justice-department-recognizes-anniversary-of-executive-order-13166-improving-access-to-services-for-persons-with-limited-english-proficiency.md", "filepath" :"news/2024/08/2024-08-21-the-justice-department-recognizes-anniversary-of-executive-order-13166-improving-access-to-services-for-persons-with-limited-english-proficiency.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/08/2024-08-21-the-justice-department-recognizes-anniversary-of-executive-order-13166-improving-access-to-services-for-persons-with-limited-english-proficiency.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/08/2024-08-21-the-justice-department-recognizes-anniversary-of-executive-order-13166-improving-access-to-services-for-persons-with-limited-english-proficiency.md","source" : "doj","source_url" : "https://www.justice.gov/opa/pr/justice-department-statement-anniversary-executive-order-13166-improving-access-services","weight" : "1","slug" : "the-department-of-justice-recognizes-anniversary-of-executive-order-13166-improving-access-to-services-for-persons-with-limited-english-proficiency","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/08/12/the-department-of-justice-recognizes-anniversary-of-executive-order-13166-improving-access-to-services-for-persons-with-limited-english-proficiency/" },{"title" :"Department of Labor, General Services Administration to centralize government benefits information on USA.gov and USAGov en Español","deck" : "In September 2024, Benefits.gov will be discontinued, with its services and information moved to USA.gov and USAGov en Español. This change, which aligns with Executive Order 14058: Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government, aims to create a seamless, user-friendly experience for accessing government benefits in both English and Spanish. The new platform, with a focus on equitable access to information, will feature improved navigation and benefit-finding tools.","summary" : "In September 2024, Benefits.gov will be discontinued, with its services and information moved to USA.gov and USAGov en Español. This change, which aligns with Executive Order 14058: Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government, aims to create a seamless, user-friendly experience for accessing government benefits in both English and Spanish. The new platform, with a focus on equitable access to information, will feature improved navigation and benefit-finding tools.","date" : "2024-08-07T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "governance" : "Governance" },"branch" : "bc-archive-content-3", "filename" :"2024-08-08-department-of-labor-general-services-administration-to-centralize-government-benefits-information-on-usagov-and-usagov-en-espanol.md", "filepath" :"news/2024/08/2024-08-08-department-of-labor-general-services-administration-to-centralize-government-benefits-information-on-usagov-and-usagov-en-espanol.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/08/2024-08-08-department-of-labor-general-services-administration-to-centralize-government-benefits-information-on-usagov-and-usagov-en-espanol.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/08/2024-08-08-department-of-labor-general-services-administration-to-centralize-government-benefits-information-on-usagov-and-usagov-en-espanol.md","source" : "gsa","source_url" : "https://www.gsa.gov/about-us/newsroom/news-releases/department-of-labor-general-services-administration-to-centralize-government-be-08072024","weight" : "1","slug" : "department-of-labor-general-services-administration-to-centralize-government-benefits-information-on-usagov-and-usagov-en-espanol","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/08/07/department-of-labor-general-services-administration-to-centralize-government-benefits-information-on-usagov-and-usagov-en-espanol/" },{"title" :"Reassessing priorities: Adapting to additional work without additional resources","deck" : "The Office of Natural Resources Revenue’s Open Data, Design, and Development (ODD) team is taking on management of a fourth website, despite being short-staffed. As a result, they have revisited and reprioritized their yearly goals. To do so, they utilized a prioritization matrix, developed a structured impact assessment, and laid out a transition plan. Their process ensured realistic workload adjustments, improved team morale, and highlighted the importance of practical goal-setting, especially when teams are short-staffed.","summary" : "The Office of Natural Resources Revenue’s Open Data, Design, and Development (ODD) team is taking on management of a fourth website, despite being short-staffed. As a result, they have revisited and reprioritized their yearly goals. To do so, they utilized a prioritization matrix, developed a structured impact assessment, and laid out a transition plan. Their process ensured realistic workload adjustments, improved team morale, and highlighted the importance of practical goal-setting, especially when teams are short-staffed.","date" : "2024-07-23T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "best-practices" : "Best practices", "communication" : "Communication", "content-strategy" : "Content strategy", "data-visualization" : "Data visualization", "innovation" : "Innovation", "product-and-project-management" : "Product and project management" },"branch" : "bc-archive-content-3", "filename" :"2024-07-24-reassessing-priorities-adapting-to-additional-work-without-additional-resources.md", "filepath" :"news/2024/07/2024-07-24-reassessing-priorities-adapting-to-additional-work-without-additional-resources.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/07/2024-07-24-reassessing-priorities-adapting-to-additional-work-without-additional-resources.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/07/2024-07-24-reassessing-priorities-adapting-to-additional-work-without-additional-resources.md","source" : "doi-revenuedata","source_url" : "https://blog-nrrd.doi.gov/work-priorities/","weight" : "1","slug" : "reassessing-priorities-adapting-to-additional-work-without-additional-resources","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/07/23/reassessing-priorities-adapting-to-additional-work-without-additional-resources/" },{"title" :"Introducing the Department of Homeland Security customer experience toolkit","deck" : "The Department of Homeland Security’s Customer Experience Directorate developed a customer experience (CX) toolkit to help agencies implement CX strategies using a human-centered design approach. The toolkit offers resources to enhance service delivery, processes, and systems, following a “Ready, Set, Grow” framework for planning and implementation. It aims to serve as a reference for organizations bringing CX practices to their own agencies.","summary" : "The Department of Homeland Security’s Customer Experience Directorate developed a customer experience (CX) toolkit to help agencies implement CX strategies using a human-centered design approach. The toolkit offers resources to enhance service delivery, processes, and systems, following a “Ready, Set, Grow” framework for planning and implementation. It aims to serve as a reference for organizations bringing CX practices to their own agencies.","date" : "2024-07-16T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "best-practices" : "Best practices", "communication" : "Communication", "content-strategy" : "Content strategy", "human-centered-design" : "Human-centered design", "plain-language" : "Plain language",},"branch" : "bc-archive-content-3", "filename" :"2024-08-21-introducing-the-department-of-homeland-security-customer-experience-toolkit.md", "filepath" :"news/2024/08/2024-08-21-introducing-the-department-of-homeland-security-customer-experience-toolkit.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/08/2024-08-21-introducing-the-department-of-homeland-security-customer-experience-toolkit.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/08/2024-08-21-introducing-the-department-of-homeland-security-customer-experience-toolkit.md","source" : "dhs","source_url" : "https://www.dhs.gov/cx/resources/guides-kits/cx-toolkit","weight" : "1","slug" : "introducing-the-department-of-homeland-security-customer-experience-toolkit","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/07/16/introducing-the-department-of-homeland-security-customer-experience-toolkit/" },{"title" :"18F's engineering craft practices at 10","deck" : "18F recently celebrated its 10th anniversary by renewing its commitment to refining and sharing best practices through regular publications, tech talks, and updates to the 18F Engineering Guide. They also created a permanent principal consulting engineer role to enhance digital service delivery and support skill development within the organization.","summary" : "18F recently celebrated its 10th anniversary by renewing its commitment to refining and sharing best practices through regular publications, tech talks, and updates to the 18F Engineering Guide. They also created a permanent principal consulting engineer role to enhance digital service delivery and support skill development within the organization.","date" : "2024-07-09T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "best-practices" : "Best practices", "communication" : "Communication", "digital-service-delivery" : "Digital service delivery", "information-architecture" : "Information architecture", "innovation" : "Innovation" },"branch" : "bc-archive-content-3", "filename" :"2024-07-10-18f-engineering-craft-practices-at-10.md", "filepath" :"news/2024/07/2024-07-10-18f-engineering-craft-practices-at-10.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/07/2024-07-10-18f-engineering-craft-practices-at-10.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/07/2024-07-10-18f-engineering-craft-practices-at-10.md","source" : "18f","source_url" : "https://18f.gsa.gov/2024/07/09/18fs-engineering-craft-basics-at-10/","weight" : "1","slug" : "18f-engineering-craft-practices-at-10","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/07/09/18f-engineering-craft-practices-at-10/" },{"title" :"18F's engineering craft practices at 10","deck" : "18F recently celebrated its 10th anniversary by renewing its commitment to refining and sharing best practices through regular publications, tech talks, and updates to The 18F Engineering Guide. They also instructed a permanent principal consulting engineer role to enhance digital service delivery and support skill development within the organization.","summary" : "18F recently celebrated its 10th anniversary by renewing its commitment to refining and sharing best practices through regular publications, tech talks, and updates to The 18F Engineering Guide. They also instructed a permanent principal consulting engineer role to enhance digital service delivery and support skill development within the organization.","date" : "2024-07-09T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "best-practices" : "Best practices", "communication" : "Communication", "information-architecture" : "Information architecture", "innovation" : "Innovation" },"branch" : "bc-archive-content-3", "filename" :"2024-07-10-engineering-craft-practices-at-10.md", "filepath" :"news/2024/07/2024-07-10-engineering-craft-practices-at-10.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/07/2024-07-10-engineering-craft-practices-at-10.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/07/2024-07-10-engineering-craft-practices-at-10.md","source" : "18f","source_url" : "https://18f.gsa.gov/2024/07/09/18fs-engineering-craft-basics-at-10/","weight" : "1","slug" : "18fs-engineering-craft-practices-at-10","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/07/09/18fs-engineering-craft-practices-at-10/" },{"title" :"Bridge the gap between policy and implementation: Impactful solutions and strategies for success from Digital.gov's spring 2024 summit","summary" : "The summit highlighted digital transformation, emphasizing the significance of recent OMB memos for improving accessibility and customer experience.","date" : "2024-07-08T10:55:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"frances-carden" : "Frances Carden"},"topics" : { "accessibility" : "Accessibility", "acquisition" : "Acquisition", "best-practices" : "Best practices", "communication" : "Communication", "content-strategy" : "Content strategy", "digital-service-delivery" : "Digital service delivery", "human-centered-design" : "Human-centered design", "innovation" : "Innovation", "public-policy" : "Public policy" },"branch" : "bc-archive-content-3", "filename" :"2024-07-08-bridge-the-gap-between-policy-and-implementation-impactful-solutions-and-strategies-for-success-from-digital-gov-spring-2024-summit.md", "filepath" :"news/2024/07/2024-07-08-bridge-the-gap-between-policy-and-implementation-impactful-solutions-and-strategies-for-success-from-digital-gov-spring-2024-summit.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/07/2024-07-08-bridge-the-gap-between-policy-and-implementation-impactful-solutions-and-strategies-for-success-from-digital-gov-spring-2024-summit.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/07/2024-07-08-bridge-the-gap-between-policy-and-implementation-impactful-solutions-and-strategies-for-success-from-digital-gov-spring-2024-summit.md","weight" : "1","slug" : "bridge-the-gap-between-policy-and-implementation-impactful-solutions-and-strategies-for-success-from-digital-gov-spring-2024-summit","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/07/08/bridge-the-gap-between-policy-and-implementation-impactful-solutions-and-strategies-for-success-from-digital-gov-spring-2024-summit/" },{"title" :"Digital front door: Expanding access to VA","deck" : "More Veterans are turning to the U.S. Department of Veterans Affairs (VA) for healthcare and benefits, accessing these services online through tools like the VA Health and Benefits mobile app and VA.gov. With over 2.28 million app downloads and 17.8 million monthly visitors on VA.gov, these digital tools provide faster, easier, and more inclusive access to VA services. Learn more about how these technologies are often Veterans’ first interaction with VA by watching their latest video, Digital Front Door: Expanding Access to VA.","summary" : "More Veterans are turning to the U.S. Department of Veterans Affairs (VA) for healthcare and benefits, accessing these services online through tools like the VA Health and Benefits mobile app and VA.gov. With over 2.28 million app downloads and 17.8 million monthly visitors on VA.gov, these digital tools provide faster, easier, and more inclusive access to VA services. Learn more about how these technologies are often Veterans’ first interaction with VA by watching their latest video, Digital Front Door: Expanding Access to VA.","date" : "2024-06-26T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "application-programming-interface" : "Application programming interface", "best-practices" : "Best practices", "communication" : "Communication", "content-strategy" : "Content strategy", "design" : "Design", "human-centered-design" : "Human-centered design", "trust" : "Trust" },"branch" : "bc-archive-content-3", "filename" :"2024-06-27-digital-front-door-expanding-access-to-va.md", "filepath" :"news/2024/06/2024-06-27-digital-front-door-expanding-access-to-va.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/06/2024-06-27-digital-front-door-expanding-access-to-va.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/06/2024-06-27-digital-front-door-expanding-access-to-va.md","source" : "va","source_url" : "https://digital.va.gov/office-of-information-and-technology/digital-front-door/","weight" : "1","slug" : "digital-front-door-expanding-access-to-va","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/06/26/digital-front-door-expanding-access-to-va/" },{"title" :"Three tips for using meta descriptions","deck" : "At USA.gov and USAGov en Español, the goal is to make content more useful to the public, and meta descriptions are one way to help people quickly find the government information they’re looking for. These brief summaries of webpage content appear in search engine results to entice users to click through, attracting visitors to agency websites. Regularly updating these descriptions based on user data can enhance their effectiveness. Read in more detail about their three tips to create effective meta descriptions: identify commonly searched keywords, write engaging and actionable descriptions, and ensure each one is unique.","summary" : "At USA.gov and USAGov en Español, the goal is to make content more useful to the public, and meta descriptions are one way to help people quickly find the government information they’re looking for. These brief summaries of webpage content appear in search engine results to entice users to click through, attracting visitors to agency websites. Regularly updating these descriptions based on user data can enhance their effectiveness. Read in more detail about their three tips to create effective meta descriptions: identify commonly searched keywords, write engaging and actionable descriptions, and ensure each one is unique.","date" : "2024-06-04T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "best-practices" : "Best practices", "communication" : "Communication", "content-strategy" : "Content strategy", "plain-language" : "Plain language", "search" : "Search" },"branch" : "bc-archive-content-3", "filename" :"2024-06-07-three-tips-for-using-meta-descriptions.md", "filepath" :"news/2024/06/2024-06-07-three-tips-for-using-meta-descriptions.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/06/2024-06-07-three-tips-for-using-meta-descriptions.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/06/2024-06-07-three-tips-for-using-meta-descriptions.md","source" : "usagov","source_url" : "https://blog.usa.gov/three-tips-for-using-meta-descriptions","weight" : "1","slug" : "three-tips-for-using-meta-descriptions","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/06/04/three-tips-for-using-meta-descriptions/" },{"title" :"A five-step plan for communicating with leadership","deck" : "Communication is key, in and out of the workplace","summary" : "How to engage leadership personally, adapt communication styles, and choose appropriate timing for effective interactions and feedback.","date" : "2024-05-20T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"frances-carden" : "Frances Carden"},"topics" : { "best-practices" : "Best practices", "communication" : "Communication", "professional-development" : "Professional development" },"primary_image" : { "uid" : "5-step-communication-plan-makhbubakhon-ismatova-istock-getty-images-1170277152", "alt" : "Blue and white title card for, A five-step plan for communicating with leadership: Communication is key, in and out of the workplace.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "jpg" },"branch" : "bc-archive-content-3", "filename" :"2024-05-20-a-five-step-plan-for-communicating-with-leadership.md", "filepath" :"news/2024/05/2024-05-20-a-five-step-plan-for-communicating-with-leadership.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/05/2024-05-20-a-five-step-plan-for-communicating-with-leadership.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/05/2024-05-20-a-five-step-plan-for-communicating-with-leadership.md","weight" : "1","slug" : "a-five-step-plan-for-communicating-with-leadership","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/05/20/a-five-step-plan-for-communicating-with-leadership/" },{"title" :"One year with the new USAGov","deck" : "It has been a year since USA.gov and USAGov en Español were relaunched using human-centered design principles. Using task backlog, the USAGov team has addressed content gaps, improved discoverability, and implemented technical updates. Through usability tests, visitor comments, and click behavior the team was able to unravel and respond to user feedback and unmet needs, leading to noticeable increases in visitor satisfaction and task accomplishment. Moving forward, the focus will shift to enhancing public engagement with the government, improving the search for benefits-related content, and exploring interactive and personalized user experiences.","summary" : "It has been a year since USA.gov and USAGov en Español were relaunched using human-centered design principles. Using task backlog, the USAGov team has addressed content gaps, improved discoverability, and implemented technical updates. Through usability tests, visitor comments, and click behavior the team was able to unravel and respond to user feedback and unmet needs, leading to noticeable increases in visitor satisfaction and task accomplishment. Moving forward, the focus will shift to enhancing public engagement with the government, improving the search for benefits-related content, and exploring interactive and personalized user experiences.","date" : "2024-05-14T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "analytics" : "Analytics", "best-practices" : "Best practices", "communication" : "Communication", "contact-centers" : "Contact centers", "content-strategy" : "Content strategy", "design" : "Design", "human-centered-design" : "Human-centered design", "information-collection" : "Information collection", "usability" : "Usability" },"branch" : "bc-archive-content-3", "filename" :"2024-05-16-one-year-with-the-new-usagov.md", "filepath" :"news/2024/05/2024-05-16-one-year-with-the-new-usagov.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/05/2024-05-16-one-year-with-the-new-usagov.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/05/2024-05-16-one-year-with-the-new-usagov.md","source" : "usagov","source_url" : "https://blog.usa.gov/one-year-with-the-new-usagov","weight" : "1","slug" : "one-year-with-the-new-usagov","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/05/14/one-year-with-the-new-usagov/" },{"title" :"FEMA National Summit on Risk Communications, Crisis Communications, and Community Engagement","deck" : "The Federal Emergency Management Agency Office of External Affairs is convening risk and crisis communicators and community leaders who are on the front-line of the climate and emerging hazard crises. Attend the free, June 10, 2024, summit virtually, or in Washington, DC. The agenda includes: the sharing invaluable tools and insights, how to implement culturally competent and accessible communications, how to integrate behavior change strategies, and more. An ASL interpreter will be provided.","summary" : "The Federal Emergency Management Agency Office of External Affairs is convening risk and crisis communicators and community leaders who are on the front-line of the climate and emerging hazard crises. Attend the free, June 10, 2024, summit virtually, or in Washington, DC. The agenda includes: the sharing invaluable tools and insights, how to implement culturally competent and accessible communications, how to integrate behavior change strategies, and more. An ASL interpreter will be provided.","date" : "2024-04-25T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "best-practices" : "Best practices", "communication" : "Communication", "crowdsourcing-and-citizen-science" : "Crowdsourcing and citizen science", "human-centered-design" : "Human-centered design", "information-collection" : "Information collection", "innovation" : "Innovation", "open-government" : "Open government", "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"2024-05-31-risk-communications-crisis-communications-and-community-engagement-summit.md", "filepath" :"news/2024/05/2024-05-31-risk-communications-crisis-communications-and-community-engagement-summit.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/05/2024-05-31-risk-communications-crisis-communications-and-community-engagement-summit.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/05/2024-05-31-risk-communications-crisis-communications-and-community-engagement-summit.md","source" : "fema","source_url" : "https://www.fema.gov/event/risk-communications-crisis-communications-and-community-engagement-summit","weight" : "1","slug" : "risk-communications-crisis-communications-and-community-engagement-summit","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/04/25/risk-communications-crisis-communications-and-community-engagement-summit/" },{"title" :"Celebrating the work of public servants","deck" : "Performance.gov invites you to participate in their #GovPossible campaign to celebrate Public Service Recognition Week (PSRW)! Recognize the invaluable efforts of government employees who ensure that the everyday needs of Americans are met. Access a range of tools and resources to help you join the #GovPossible campaign and show your support. The #GovPossible toolkit makes it easy for you to participate in this important (and fun!) campaign.","summary" : "Performance.gov invites you to participate in their #GovPossible campaign to celebrate Public Service Recognition Week (PSRW)! Recognize the invaluable efforts of government employees who ensure that the everyday needs of Americans are met. Access a range of tools and resources to help you join the #GovPossible campaign and show your support. The #GovPossible toolkit makes it easy for you to participate in this important (and fun!) campaign.","date" : "2024-04-09T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "communication" : "Communication", "innovation" : "Innovation", "open-government" : "Open government", "social-media" : "Social media", "trust" : "Trust" },"branch" : "bc-archive-content-3", "filename" :"2024-04-09-celebrating-the-work-of-public-servants.md", "filepath" :"news/2024/04/2024-04-09-celebrating-the-work-of-public-servants.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/04/2024-04-09-celebrating-the-work-of-public-servants.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/04/2024-04-09-celebrating-the-work-of-public-servants.md","source" : "performancegov","source_url" : "https://www.performance.gov/govpossible/","weight" : "1","slug" : "celebrating-the-work-of-public-servants","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/04/09/celebrating-the-work-of-public-servants/" },{"title" :"18F practices in action (spoiler: this stuff works)","deck" : "How well do 18F software development practices work? The 18F team reflected on a recent project for the Cybersecurity and Infrastructure Security Agency (CISA) .gov registry to gauge the effectiveness of six recommendations aligned with what they actually did.","summary" : "How well do 18F software development practices work? The 18F team reflected on a recent project for the Cybersecurity and Infrastructure Security Agency (CISA) .gov registry to gauge the effectiveness of six recommendations aligned with what they actually did.","date" : "2024-04-03T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "best-practices" : "Best practices", "communication" : "Communication", "design" : "Design", "human-centered-design" : "Human-centered design", "open-source" : "Open source", "product-and-project-management" : "Product and project management", "robotic-process-automation" : "Robotic process automation", "security" : "Security" },"branch" : "bc-archive-content-3", "filename" :"2024-04-03-18f-practices-in-action-spoiler-this-stuff-works.md", "filepath" :"news/2024/04/2024-04-03-18f-practices-in-action-spoiler-this-stuff-works.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/04/2024-04-03-18f-practices-in-action-spoiler-this-stuff-works.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/04/2024-04-03-18f-practices-in-action-spoiler-this-stuff-works.md","source" : "18f","source_url" : "https://18f.gsa.gov/2024/04/03/18f-practices-in-action/","weight" : "1","slug" : "18f-practices-in-action-spoiler-this-stuff-works","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/04/03/18f-practices-in-action-spoiler-this-stuff-works/" },{"title" :"Reconsidering the consent form: the least user-friendly aspect of UX research","deck" : "The Open Data, Design, and Development (ODDD) team has replaced signed consent forms with a more accessible user research agreement process, offering multiple opt-in points. This ensures informed consent and participant autonomy. Explore why and how the ODDD team implemented this comprehensive participant consent process in their user research.","summary" : "The Open Data, Design, and Development (ODDD) team has replaced signed consent forms with a more accessible user research agreement process, offering multiple opt-in points. This ensures informed consent and participant autonomy. Explore why and how the ODDD team implemented this comprehensive participant consent process in their user research.","date" : "2024-04-03T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "best-practices" : "Best practices", "communication" : "Communication", "human-centered-design" : "Human-centered design", "open-source" : "Open source", "plain-language" : "Plain language", "privacy" : "Privacy", "records-management" : "Records management", "research" : "Research" },"branch" : "bc-archive-content-3", "filename" :"2024-04-04-reconsidering-the-consent-form-the-least-user-friendly-aspect-of-ux-research.md", "filepath" :"news/2024/04/2024-04-04-reconsidering-the-consent-form-the-least-user-friendly-aspect-of-ux-research.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/04/2024-04-04-reconsidering-the-consent-form-the-least-user-friendly-aspect-of-ux-research.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/04/2024-04-04-reconsidering-the-consent-form-the-least-user-friendly-aspect-of-ux-research.md","source" : "doi-revenuedata","source_url" : "https://blog-nrrd.doi.gov/user-research-consent/","weight" : "1","slug" : "reconsidering-the-consent-form-the-least-user-friendly-aspect-of-ux-research","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/04/03/reconsidering-the-consent-form-the-least-user-friendly-aspect-of-ux-research/" },{"title" :"An introduction to working with social media influencers","deck" : "How to create and manage a social media influencer program","summary" : "Learn how to partner with social media influencers and design, implement, and measure an influencer program.","date" : "2024-02-02T13:12:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "plain-language" : "Plain language", "social-media" : "Social media" },"primary_image" : { "uid" : "download-free-hhs-fda-influencers-101-guide", "alt" : "Image of FDA guide, Influencers 101: Best Practices and Practical Approaches for Public Health Campaigns. On the left, Download Free Guide, and Center for Tobacco Products. Logos for HHS and FDA are below the guide on the right.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "jpg" },"branch" : "bc-archive-content-3", "filename" :"an-introduction-to-working-with-social-media-influencers.md", "filepath" :"resources/an-introduction-to-working-with-social-media-influencers.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/an-introduction-to-working-with-social-media-influencers.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/an-introduction-to-working-with-social-media-influencers.md","weight" : "1","slug" : "an-introduction-to-working-with-social-media-influencers","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/an-introduction-to-working-with-social-media-influencers/" },{"title" :"The CDC Clear Communication Index","summary" : "The CDC Clear Communication Index is a research-based tool to help you develop and assess public communication materials.","date" : "2024-01-18T15:59:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "communication" : "Communication", "content-strategy" : "Content strategy" },"branch" : "bc-archive-content-3", "filename" :"cdc-clear-communication-index.md", "filepath" :"resources/cdc-clear-communication-index.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/cdc-clear-communication-index.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/cdc-clear-communication-index.md","source" : "cdc","source_url" : "https://cdc.gov/ccindex/index.html","weight" : "1","slug" : "cdc-clear-communication-index","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/cdc-clear-communication-index/" },{"title" :"PlainLanguage.gov","deck" : "A guide to making copy clear and easy to understand.","summary" : "A resource to help federal employees write in plain language and comply with the Plain Writing Act of 2010.","date" : "2023-11-15T12:14:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "communication" : "Communication", "content-strategy" : "Content strategy", "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"plainlanguage-gov.md", "filepath" :"resources/plainlanguage-gov.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/plainlanguage-gov.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/plainlanguage-gov.md","source" : "plain-language","source_url" : "https://www.plainlanguage.gov","weight" : "1","slug" : "plainlanguage-gov","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/plainlanguage-gov/" },{"title" :"Speaking your language USAGov outreach approach to bilingual content","deck" : "As a bilingual program, USAGov aims to give English and Spanish-language audiences the information they want in the cultural context they need. Here are a few main things the team learned when transcreating messaging through the USAGov and USAGov en Español outreach channels.","summary" : "As a bilingual program, USAGov aims to give English and Spanish-language audiences the information they want in the cultural context they need. Here are a few main things the team learned when transcreating messaging through the USAGov and USAGov en Español outreach channels.","date" : "2023-10-31T22:29:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "communication" : "Communication", "multilingual" : "Multilingual", "research" : "Research" },"branch" : "bc-archive-content-3", "filename" :"2023-11-08-speaking-your-language-usagov-outreach-approach-to-bilingual-content.md", "filepath" :"news/2023/11/2023-11-08-speaking-your-language-usagov-outreach-approach-to-bilingual-content.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/11/2023-11-08-speaking-your-language-usagov-outreach-approach-to-bilingual-content.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/11/2023-11-08-speaking-your-language-usagov-outreach-approach-to-bilingual-content.md","source" : "usagov","source_url" : "https://blog.usa.gov/speaking-your-language-usagov-outreachs-approach-to-bilingual-content","weight" : "1","slug" : "speaking-your-language-usagov-outreach-approach-to-bilingual-content","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/10/31/speaking-your-language-usagov-outreach-approach-to-bilingual-content/" },{"title" :"Why the American People Deserve a Digital Government","deck" : "OMB released new policy guidance for government that includes a variety of actions and standards to help federal agencies design, develop, and deliver modern websites and digital services. Memo M-23-22, Delivering a Digital-First Public Experience, will make it seamless for the public to obtain government information and services online, and help agencies fully implement the 21st Century Integrated Digital Experience Act (21st Century IDEA).","summary" : "OMB recently released new policy guidance for government that includes a variety of actions and standards to help federal agencies design, develop, and deliver modern websites and digital services. Memo M-23-22, Delivering a Digital-First Public Experience, will make it seamless for the public to obtain government information and services online, and help agencies fully implement the 21st Century Integrated Digital Experience Act (21st Century IDEA).","date" : "2023-09-22T13:26:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "analytics" : "Analytics", "best-practices" : "Best practices", "budgeting-and-performance" : "Budgeting and performance", "communication" : "Communication", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "design" : "Design", "digital-service-delivery" : "Digital service delivery", "governance" : "Governance", "human-centered-design" : "Human-centered design", "mobile" : "Mobile", "multilingual" : "Multilingual", "plain-language" : "Plain language", "privacy" : "Privacy", "public-policy" : "Public policy", "search" : "Search", "search-engine-optimization" : "Search engine optimization", "security" : "Security", "social-media" : "Social media", "trust" : "Trust", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2023-09-25-why-the-american-people-deserve-a-digital-government.md", "filepath" :"news/2023/09/2023-09-25-why-the-american-people-deserve-a-digital-government.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/09/2023-09-25-why-the-american-people-deserve-a-digital-government.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/09/2023-09-25-why-the-american-people-deserve-a-digital-government.md","source" : "whitehouse","source_url" : "https://www.whitehouse.gov/omb/briefing-room/2023/09/22/why-the-american-people-deserve-a-digital-government/","weight" : "1","slug" : "why-the-american-people-deserve-a-digital-government","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/09/22/why-the-american-people-deserve-a-digital-government/" },{"title" :"6 lessons from a project handoff","deck" : "Project handoffs are not simple. Teams have their own cultures and work styles. Without planning, a project could lose institutional memory, time, quality, and funding when it passes from one team to the next. Here are 6 lessons we learned as a recent project changed hands.","summary" : "Project handoffs are not simple. Teams have their own cultures and work styles. Without planning, a project could lose institutional memory, time, quality, and funding when it passes from one team to the next. Here are 6 lessons we learned as a recent project changed hands.","date" : "2023-09-19T11:22:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "communication" : "Communication", "product-and-project-management" : "Product and project management" },"branch" : "bc-archive-content-3", "filename" :"2023-09-21-6-lessons-from-a-project-handoff.md", "filepath" :"news/2023/09/2023-09-21-6-lessons-from-a-project-handoff.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/09/2023-09-21-6-lessons-from-a-project-handoff.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/09/2023-09-21-6-lessons-from-a-project-handoff.md","source" : "usagov","source_url" : "https://blog.usa.gov/6-lessons-from-a-project-handoff","weight" : "1","slug" : "6-lessons-from-a-project-handoff","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/09/19/6-lessons-from-a-project-handoff/" },{"title" :"Making the case for sentence case on USAGov’s websites","deck" : "What is the best case style to use for titles and headings? For the new USAGov websites, we discuss the decision to use sentence case on USAGov products.","summary" : "What is the best case style to use for titles and headings? For the new USAGov websites, we discuss the decision to use sentence case on USAGov products.","date" : "2023-09-05T09:53:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "design" : "Design" },"branch" : "bc-archive-content-3", "filename" :"2023-09-14-making-the-case-for-sentence-case-on-usagov-websites.md", "filepath" :"news/2023/09/2023-09-14-making-the-case-for-sentence-case-on-usagov-websites.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/09/2023-09-14-making-the-case-for-sentence-case-on-usagov-websites.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/09/2023-09-14-making-the-case-for-sentence-case-on-usagov-websites.md","source" : "usagov","source_url" : "https://blog.usa.gov/making-the-case-for-sentence-case","weight" : "1","slug" : "making-the-case-for-sentence-case-on-usagov-websites","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/09/05/making-the-case-for-sentence-case-on-usagov-websites/" },{"kicker" : "","title" :"4 steps writers and editors can take to demonstrate value","deck" : "How to strike a balance between cost and value","summary" : "As plain language writers and editors, we need to demonstrate the value we bring to projects. This writeup explains how to calculate the costs of our work and articulate its value.","date" : "2023-08-08T21:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katherine-spivey" : "Katherine Spivey","meredith-larson" : "Meredith Larson"},"topics" : { "budgeting-and-performance" : "Budgeting and performance", "communication" : "Communication", "content-strategy" : "Content strategy", "content-strategy" : "Content strategy", "digital-service-delivery" : "Digital service delivery", "governance" : "Governance", "plain-language" : "Plain language", "professional-development" : "Professional development" },"primary_image" : { "uid" : "content-strategy-tarikvision-istock-getty-images-1411514984-comp", "alt" : "3-D isometric flat vector conceptual illustration of blog content strategy.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "TarikVision/iStock via Getty Images", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2023-08-08-4-steps-writers-and-editors-can-take-to-demonstrate-value.md", "filepath" :"news/2023/08/2023-08-08-4-steps-writers-and-editors-can-take-to-demonstrate-value.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/08/2023-08-08-4-steps-writers-and-editors-can-take-to-demonstrate-value.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/08/2023-08-08-4-steps-writers-and-editors-can-take-to-demonstrate-value.md","weight" : "1","slug" : "4-steps-writers-and-editors-can-take-to-demonstrate-value","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/08/08/4-steps-writers-and-editors-can-take-to-demonstrate-value/" },{"kicker" : "","title" :"10 ways to recognize employees at work","deck" : "Create a culture of appreciation","summary" : "Showing appreciation works best when it’s not one-size-fits all. Here are 10 ideas to get started.","date" : "2023-06-21T18:26:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"laura-larrimore" : "Laura Larrimore"},"topics" : { "communication" : "Communication", "professional-development" : "Professional development", "professional-development" : "Professional development" },"primary_image" : { "uid" : "muhamad-chabib-alwi-istock-getty-images-1443417048", "alt" : "An illustration depictng employee recognition shows two people in busness casual attire, each with an extended arm and hand above their head. The left hand holds a prize ribbon, and the right hand has a thank you sign in the shape of a heart.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "Muhamad Chabib alwi/iStock via Getty Images", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2023-06-20-10-ways-to-recognize-employees-at-work.md", "filepath" :"news/2023/06/2023-06-20-10-ways-to-recognize-employees-at-work.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/06/2023-06-20-10-ways-to-recognize-employees-at-work.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/06/2023-06-20-10-ways-to-recognize-employees-at-work.md","weight" : "1","slug" : "10-ways-to-recognize-employees-at-work","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/06/21/10-ways-to-recognize-employees-at-work/" },{"kicker" : "","title" :"Personas: learn how to discover your audience, understand them, and pivot to address their needs","deck" : "","summary" : "Advice from five federal experts on creating user personas.","date" : "2023-05-19T15:48:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"frances-carden" : "Frances Carden"},"topics" : { "communication" : "Communication", "customer-experience" : "Customer experience", "research" : "Research", "user-experience" : "User experience" },"primary_image" : { "uid" : "krugli-istock-getty-images-1330040683-comp", "alt" : "An illustration has four people around a giant laptop building a user profile or persona.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "krugli, iStock, Getty Images", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2023-05-19-personas-learn-how-to-discover-your-audience-understand-them-and-pivot-to-address-their-needs.md", "filepath" :"news/2023/05/2023-05-19-personas-learn-how-to-discover-your-audience-understand-them-and-pivot-to-address-their-needs.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/05/2023-05-19-personas-learn-how-to-discover-your-audience-understand-them-and-pivot-to-address-their-needs.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/05/2023-05-19-personas-learn-how-to-discover-your-audience-understand-them-and-pivot-to-address-their-needs.md","weight" : "1","slug" : "personas-learn-how-to-discover-your-audience-understand-them-and-pivot-to-address-their-needs","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/05/19/personas-learn-how-to-discover-your-audience-understand-them-and-pivot-to-address-their-needs/" },{"title" :"Introduction to translation technology","deck" : "How and why to use translation technology to create multilingual content","summary" : "What is translation technology? This introductory resource will help you understand how and when to use translation technology to provide meaningful access for people with limited English proficiency.","date" : "2023-05-11T15:28:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"fedora-braverman" : "Fedora Braverman"},"topics" : { "communication" : "Communication", "communication" : "Communication", "content-strategy" : "Content strategy", "content-strategy" : "Content strategy", "multilingual" : "Multilingual" },"primary_image" : { "uid" : "gesrey-istock-getty-images-1364367007-comp", "alt" : "Neon translation icon with message, technology, and people icons.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "gesrey, iStock, Getty Images", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"introduction-to-translation-technology.md", "filepath" :"resources/introduction-to-translation-technology.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/introduction-to-translation-technology.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/introduction-to-translation-technology.md","weight" : "1","aliases" : {"0" : "/2012/10/01/automated-translation-good-solution-or-not/","1" : "/2018/12/20/designing-for-translation/"},"slug" : "introduction-to-translation-technology","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/introduction-to-translation-technology/" },{"title" :"An introduction to plain language","deck" : "Using plain language is required on all government websites and also creates a better user experience.","summary" : "Understand how and why to use plain language on government websites and other digital services","date" : "2023-05-01T14:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "communication" : "Communication", "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"an-introduction-to-plain-language.md", "filepath" :"resources/an-introduction-to-plain-language.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/an-introduction-to-plain-language.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/an-introduction-to-plain-language.md","weight" : "1","slug" : "an-introduction-to-plain-language","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/an-introduction-to-plain-language/" },{"title" :"The art of storytelling in a hybrid world","deck" : "Harnessing the lasting power of stories","summary" : "Combined with technology and audience awareness, our increasingly digital, hybrid world can still leverage that in-person charm through the art of storytelling.","date" : "2023-04-20T09:52:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"frances-carden" : "Frances Carden"},"topics" : { "accessibility" : "Accessibility", "communication" : "Communication", "communication" : "Communication", "content-strategy" : "Content strategy", "crowdsourcing-and-citizen-science" : "Crowdsourcing and citizen science", "plain-language" : "Plain language", "social media" : "Social media" },"primary_image" : { "uid" : "metamorworks-istock-getty-images-plus-815451162-comp", "alt" : "In the foreground, various digital stories are seen on the ground. In the background, a large group of people are visible from the legs down.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "metamorworks, iStock, Getty Images Plus", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2023-04-20-the-art-of-storytelling-in-a-hybrid-world.md", "filepath" :"news/2023/04/2023-04-20-the-art-of-storytelling-in-a-hybrid-world.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/04/2023-04-20-the-art-of-storytelling-in-a-hybrid-world.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/04/2023-04-20-the-art-of-storytelling-in-a-hybrid-world.md","weight" : "1","slug" : "the-art-of-storytelling-in-a-hybrid-world","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/04/20/the-art-of-storytelling-in-a-hybrid-world/" },{"kicker" : "","title" :"A happy compromise between people-first and plain language","deck" : "Applying people-first standards with plain language in mind","summary" : "Find out how the National Institute of Corrections is using people-first plain language in its communications. See what words and phrases they’re changing.","date" : "2023-03-07T12:31:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"celia-a-terrazas" : "Celia A. Terrazas"},"topics" : { "accessibility" : "Accessibility", "communication" : "Communication", "content-strategy" : "Content strategy", "plain-language" : "Plain language", "social-media" : "Social media", "user-experience" : "User experience" },"primary_image" : { "uid" : "people-first-plain-language-compromise", "alt" : "A title card with black text for the blog post title: A happy compromise between people-first and plain language, and the summary line: Applying people-first standards with plain language in mind. There digital.gov logo is at the bottom left, and multi-colored small circles on the right.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2023-03-06-a-happy-compromise-between-people-first-and-plain-language.md", "filepath" :"news/2023/03/2023-03-06-a-happy-compromise-between-people-first-and-plain-language.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/03/2023-03-06-a-happy-compromise-between-people-first-and-plain-language.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/03/2023-03-06-a-happy-compromise-between-people-first-and-plain-language.md","weight" : "1","slug" : "a-happy-compromise-between-people-first-and-plain-language","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/03/07/a-happy-compromise-between-people-first-and-plain-language/" },{"title" :"Building Beta: The Foundation","deck" : "The USAGov program has been developing a new iteration of our bilingual sites, USA.gov and USAGov en Español. In the process of building beta.USA.gov and beta.USA.gov en Español, we’ve been rethinking our work style and priorities. Follow the “Building Beta” series to learn how we’re reimagining the way we approach product management, usability, accessibility, content creation, analytics, and outreach.","summary" : "The USAGov program has been developing a new iteration of our bilingual sites, USA.gov and USAGov en Español. In the process of building beta.USA.gov and beta.USA.gov en Español, we’ve been rethinking our work style and priorities. Follow the “Building Beta” series to learn how we’re reimagining the way we approach product management, usability, accessibility, content creation, analytics, and outreach.","date" : "2023-03-07T10:41:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "analytics" : "Analytics", "budgeting-and-performance" : "Budgeting and performance", "communication" : "Communication", "content-strategy" : "Content strategy", "design" : "Design", "multilingual" : "Multilingual", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2023-03-15-building-beta-the-foundation.md", "filepath" :"news/2023/03/2023-03-15-building-beta-the-foundation.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/03/2023-03-15-building-beta-the-foundation.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/03/2023-03-15-building-beta-the-foundation.md","source" : "usagov","source_url" : "https://blog.usa.gov/building-beta-the-foundation","weight" : "1","slug" : "building-beta-the-foundation","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/03/07/building-beta-the-foundation/" },{"title" :"Three Tips for Using Facebook and Instagram Stories","deck" : "At USA.gov and USAGov en Español, we’re always looking for better ways to connect people to government information through social media. Using stories has helped us increase our engagement rate and our number of followers as we deliver helpful information to people. Stories may be a good addition to your agency’s social media strategy, too. These three tips can help you get started.","summary" : "At USA.gov and USAGov en Español, we’re always looking for better ways to connect people to government information through social media. Using stories has helped us increase our engagement rate and our number of followers as we deliver helpful information to people. Stories may be a good addition to your agency’s social media strategy, too. These three tips can help you get started.","date" : "2023-02-21T10:57:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "analytics" : "Analytics", "budgeting-and-performance" : "Budgeting and performance", "communication" : "Communication", "content-strategy" : "Content strategy", "design" : "Design", "multilingual" : "Multilingual", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"2023-02-27-three-tips-for-using-facebook-and-instagram-stories.md", "filepath" :"news/2023/02/2023-02-27-three-tips-for-using-facebook-and-instagram-stories.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/02/2023-02-27-three-tips-for-using-facebook-and-instagram-stories.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/02/2023-02-27-three-tips-for-using-facebook-and-instagram-stories.md","source" : "usagov","source_url" : "https://blog.usa.gov/three-tips-for-using-facebook-and-instagram-stories","weight" : "1","slug" : "three-tips-for-using-facebook-and-instagram-stories","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/02/21/three-tips-for-using-facebook-and-instagram-stories/" },{"title" :"Jargon Madness: A Plain Language Exercise","deck" : "Gamifying Plain Language","summary" : "During the 2022 Plain Language Summit, Laura Rabuck of the Veterans Health Administration demonstrated how to promote plain language practices by focusing on jargon, a common enemy of all plain writers.","date" : "2022-11-07T19:14:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"joshua-hardy" : "Joshua Hardy"},"topics" : { "communication" : "Communication", "plain-language" : "Plain language" },"primary_image" : { "uid" : "pl-quotes-sm2-madness-empty-tournament-competition-bracket-grid-oleksii-arseniuk-istock-getty-images-1074883916", "alt" : "An empty tournament competition grid template. The words Jargon Madness are centered at the top in black text, with the red and blue plain language quotaion marks logo on each side.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "Oleksii Arseniuk, iStock, Getty Images", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-11-08-jargon-madness-a-plain-language-exercise.md", "filepath" :"news/2022/11/2022-11-08-jargon-madness-a-plain-language-exercise.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/11/2022-11-08-jargon-madness-a-plain-language-exercise.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/11/2022-11-08-jargon-madness-a-plain-language-exercise.md","weight" : "1","slug" : "jargon-madness-a-plain-language-exercise","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/11/07/jargon-madness-a-plain-language-exercise/" },{"kicker" : "User Research","title" :"Managing Stakeholder Feedback: Lessons from Experience","summary" : "During the 2022 Plain Language Summit, Stephanie Morrison from the Department of Health and Human Services provided five tips for managing reviewers when asking for feedback.","date" : "2022-10-24T07:59:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"alexander-wilson" : "Alexander Wilson"},"topics" : { "communication" : "Communication", "plain-language" : "Plain language", "research" : "Research", "usability" : "Usability" },"primary_image" : { "uid" : "pl-summit-venn-managing-stakeholder-feedback", "alt" : "A venn diagram with two overlapping circles. The left circle is labeled Gatekeepers and lists four kinds: supervisor, agency leaders, office of comms, and legal department. A box to the left notes that this ensures appropriateness and consistency with agency style and policy. The right circle is labeled Subject matter experts and lists four kinds: analysts, researchers, scientists, and lawyers. A box to the right notes that this ensures accuracy, currency, and completeness of content. The blue shade indicates there can be some overlap in these roles.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-10-24-managing-stakeholder-feedback-lessons-from-experience.md", "filepath" :"news/2022/10/2022-10-24-managing-stakeholder-feedback-lessons-from-experience.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/10/2022-10-24-managing-stakeholder-feedback-lessons-from-experience.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/10/2022-10-24-managing-stakeholder-feedback-lessons-from-experience.md","weight" : "1","slug" : "managing-stakeholder-feedback-lessons-from-experience","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/10/24/managing-stakeholder-feedback-lessons-from-experience/" },{"title" :"6 Important Factors To Consider for Digital Advertising in Government","summary" : "The Federal Communicators Network community shares how agencies can approach digital advertising.","date" : "2022-10-18T12:38:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"raashee-gupta-erry" : "Raashee Gupta Erry"},"topics" : { "analytics" : "Analytics", "communication" : "Communication", "social-media" : "Social media" },"primary_image" : { "uid" : "digital-marketing-concept-anyaberkut-istock-getty-images-1284549946", "alt" : "Digital marketing concept.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "Anyaberkut, iStock, Getty Images", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-10-18-6-important-factors-to-consider-for-digital-advertising-in-government.md", "filepath" :"news/2022/10/2022-10-18-6-important-factors-to-consider-for-digital-advertising-in-government.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/10/2022-10-18-6-important-factors-to-consider-for-digital-advertising-in-government.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/10/2022-10-18-6-important-factors-to-consider-for-digital-advertising-in-government.md","weight" : "1","slug" : "6-important-factors-to-consider-for-digital-advertising-in-government","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/10/18/6-important-factors-to-consider-for-digital-advertising-in-government/" },{"title" :"Webinar Recap: How to Measure Effectiveness of Your Digital Outreach and Communications","summary" : "Panelists shared their experiences, lessons learned, and best practices for what works in federal government agencies that have robust programs reaching a diverse American public.","date" : "2022-09-15T10:52:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"raashee-gupta-erry" : "Raashee Gupta Erry"},"topics" : { "analytics" : "Analytics", "communication" : "Communication", "open-data" : "Open data" },"primary_image" : { "uid" : "parradee-kietsirikul-istock-getty-images-1417870473", "alt" : "Digital marketing metrics and KPIs concept. A hand stacks 10 wooden cubes with icons to idicate ways to measure values to prove the effectiveness and success of projects and campaigns across marketing channels; metrics of traffic, conversion and revenue.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "Parradee Kietsirikul / iStock / Getty Images Plus", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-09-15-webinar-recap-how-to-measure-effectiveness-of-your-digital-outreach-and-communications.md", "filepath" :"news/2022/09/2022-09-15-webinar-recap-how-to-measure-effectiveness-of-your-digital-outreach-and-communications.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/09/2022-09-15-webinar-recap-how-to-measure-effectiveness-of-your-digital-outreach-and-communications.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/09/2022-09-15-webinar-recap-how-to-measure-effectiveness-of-your-digital-outreach-and-communications.md","weight" : "1","slug" : "webinar-recap-how-to-measure-effectiveness-of-your-digital-outreach-and-communications","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/09/15/webinar-recap-how-to-measure-effectiveness-of-your-digital-outreach-and-communications/" },{"kicker" : "Outreach","title" :"988 Suicide \u0026 Crisis Lifeline Partner Toolkit","deck" : "Substance Abuse and Mental Health Services Administration (SAMHSA) recognizes the need for governments, states, territories, tribes, crisis centers, and partners to speak with one voice to ensure there is a clear understanding about what 988 is and how it will work. We encourage you to use these communication outreach materials and build upon them with your community coalitions to meet the needs of your specific audiences.","summary" : "Substance Abuse and Mental Health Services Administration (SAMHSA) recognizes the need for governments, states, territories, tribes, crisis centers, and partners to speak with one voice to ensure there is a clear understanding about what 988 is and how it will work. We encourage you to use these communication outreach materials and build upon them with your community coalitions to meet the needs of your specific audiences.","date" : "2022-07-22T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"samhsa" : "SAMHSA"},"topics" : { "communication" : "Communication", "contact-centers" : "Contact centers" },"primary_image" : { "uid" : "988-there-is-hope-couple-twitter-facebook", "alt" : "A close up photo of an embracing couple appears above text and graphics on a light blue background. On the left, the words, There is hope, are in a pink handwriting font above a logo that combines open hands and a heart in a line drawing in black. On the right, 988 Suicide & Crisis Lifeline, appears in white block letters in a dark blue box with a thin white border.", "width" : "1200", "height" : "675", "credit" : "", "caption" : "If you or someone you know is struggling or needs support now, call or text 988 or chat 988lifeline.org – You are not alone. #988Lifeline", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-07-22-988-suicide-crisis-lifeline-partner-toolkit.md", "filepath" :"news/2022/07/2022-07-22-988-suicide-crisis-lifeline-partner-toolkit.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/07/2022-07-22-988-suicide-crisis-lifeline-partner-toolkit.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/07/2022-07-22-988-suicide-crisis-lifeline-partner-toolkit.md","source_url" : "https://www.samhsa.gov/find-help/988/partner-toolkit","weight" : "1","slug" : "988-suicide-crisis-lifeline-partner-toolkit","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/07/22/988-suicide-crisis-lifeline-partner-toolkit/" },{"title" :"Content Design for beta.ADA.gov: Writing for Action and Flexibility","deck" : "Content Design for beta.ADA.gov: Writing for Action and Flexibility—18F worked with a team at the Department of Justice to redesign ADA.gov. They helped them launch beta.ada.gov, and designed new content for some of the most sought-after ADA topics.","date" : "2022-07-13T18:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "design" : "Design", "human-centered-design" : "Human-centered design", "plain-language" : "Plain language", "research" : "Research" },"branch" : "bc-archive-content-3", "filename" :"2022-07-15-content-design-for-beta-ada-gov-writing-for-action-and-flexibility.md", "filepath" :"news/2022/07/2022-07-15-content-design-for-beta-ada-gov-writing-for-action-and-flexibility.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/07/2022-07-15-content-design-for-beta-ada-gov-writing-for-action-and-flexibility.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/07/2022-07-15-content-design-for-beta-ada-gov-writing-for-action-and-flexibility.md","source" : "18f","source_url" : "https://18f.gsa.gov/2022/07/13/content-design-ada/","weight" : "1","slug" : "content-design-for-beta-ada-gov-writing-for-action-and-flexibility","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/07/13/content-design-for-beta-ada-gov-writing-for-action-and-flexibility/" },{"kicker" : "Cybersecurity Supply Chain Risk Management","title" :"C-SCRM Acquisition Community of Practice (ACoP) Interact Site","deck" : "C-SCRM Acquisition Community of Practice (ACoP) Interact Site—Since the launch of the Cybersecurity Supply Chain Risk Management (C-SCRM) Acquisition Community of Practice (ACoP), GSA and the Cybersecurity and Infrastructure Security Agency (CISA) have been co-leading an effort to broaden the level of awareness and develop agency maturity in the areas of acquisitions, supply chain risk management, and cybersecurity across the federal government for information communication technology and services (ICTS). To increase C-SCRM awareness and adoption government-wide, the C-SCRM ACoP launched an online collaborative space for the federal government’s IT community and industry to share best practices, ideas, guidance, tools, and expertise needed to implement C-SCRM requirements. Working together as a community and sharing information will help us improve our cybersecurity posture across all levels of government.","summary" : "","date" : "2022-06-30T12:10:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "acquisition" : "Acquisition", "communication" : "Communication", "security" : "Security" },"branch" : "bc-archive-content-3", "filename" :"2022-07-18-c-scrm-acquisition-community-of-practice-acop-interact-site.md", "filepath" :"news/2022/07/2022-07-18-c-scrm-acquisition-community-of-practice-acop-interact-site.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/07/2022-07-18-c-scrm-acquisition-community-of-practice-acop-interact-site.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/07/2022-07-18-c-scrm-acquisition-community-of-practice-acop-interact-site.md","source" : "gsa","source_url" : "https://gsablogs.gsa.gov/technology/2022/06/30/c-scrm-acquisition-community-of-practice-acop-interact-site/","weight" : "1","slug" : "c-scrm-acquisition-community-of-practice-acop-interact-site","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/06/30/c-scrm-acquisition-community-of-practice-acop-interact-site/" },{"title" :"Lessons from the 2021 Federal Plain Language Report Card","deck" : "During the Digital.gov and Plain Language Community event, Results of the 2021 Federal Report Card, speaker David Lipscomb gave examples of web content that received both high and low scores in the 2021 Plain Language Report Card. Here’s what we learned.","summary" : "","date" : "2022-03-11T21:17:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"mara-goldberg" : "Mara Goldberg","gabby-fratanduono-king" : "Gabby Fratanduono-King"},"topics" : { "accessibility" : "Accessibility", "communication" : "Communication", "content-strategy" : "Content strategy", "design" : "Design", "plain-language" : "Plain language", "user-experience" : "User experience" },"primary_image" : { "uid" : "title-card-2021-plain-language-report-card-slide-7-dhs-foia", "alt" : "Graphic for the 2021 Plain Language Report Card resource page is a screen capture of slide number seven from the December 2021 event presentation deck. It shows the Department of Homeland Security (DHS) FOIA request page and accompanying text indicating six ways this is a good example of plain language use.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-03-12-lessons-from-the-2021-federal-plain-language-report-card.md", "filepath" :"news/2022/03/2022-03-12-lessons-from-the-2021-federal-plain-language-report-card.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/03/2022-03-12-lessons-from-the-2021-federal-plain-language-report-card.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/03/2022-03-12-lessons-from-the-2021-federal-plain-language-report-card.md","source_url" : "https://digital.gov/resources/lessons-from-the-2021-federal-plain-language-report-card/","weight" : "1","slug" : "lessons-from-the-2021-federal-plain-language-report-card","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/03/11/lessons-from-the-2021-federal-plain-language-report-card/" },{"title" :"Lessons from the 2021 Federal Plain Language Report Card","deck" : "What we learned from examples of web content that received both high and low scores.","summary" : "This event recap highlights best practices, a short case study video, and examples of federal web content that received both high and low scores in the 2021 Plain Language Report Card.","date" : "2022-03-11T17:26:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"mara-goldberg" : "Mara Goldberg","gabby-fratanduono-king" : "Gabby Fratanduono-King"},"topics" : { "accessibility" : "Accessibility", "communication" : "Communication", "content-strategy" : "Content strategy", "design" : "Design", "plain-language" : "Plain language", "user-experience" : "User experience" },"primary_image" : { "uid" : "title-card-2021-plain-language-report-card-slide-7-dhs-foia", "alt" : "Graphic for the 2021 Plain Language Report Card resource page is a screen capture of slide number seven from the December 2021 event presentation deck. It shows the Department of Homeland Security (DHS) FOIA request page and accompanying text indicating six ways this is a good example of plain language use.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"lessons-from-the-2021-federal-plain-language-report-card.md", "filepath" :"resources/lessons-from-the-2021-federal-plain-language-report-card.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/lessons-from-the-2021-federal-plain-language-report-card.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/lessons-from-the-2021-federal-plain-language-report-card.md","weight" : "1","slug" : "lessons-from-the-2021-federal-plain-language-report-card","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/lessons-from-the-2021-federal-plain-language-report-card/" },{"kicker" : "Multilingual","title" :"Webinar Recap: How To Best Connect With Your Spanish-speaking Audience During an Emergency","summary" : "In this panel discussion, experts from different agencies shared how they’ve used social media to reach Hispanic audiences during emergencies and the COVID-19 pandemic.","date" : "2022-01-24T10:44:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"mara-goldberg" : "Mara Goldberg","gabby-fratanduono-king" : "Gabby Fratanduono-King"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "multilingual" : "Multilingual", "plain-language" : "Plain language", "social-media" : "Social media" },"primary_image" : { "uid" : "multilingual-panel-connect-in-emergency", "alt" : "Screencapture showing five panelists in a video conference call for an event on multilingual messaging during an emergency.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-01-24-webinar-recap-how-to-best-connect-with-your-spanish-speaking-audience-during-an-emergency.md", "filepath" :"news/2022/01/2022-01-24-webinar-recap-how-to-best-connect-with-your-spanish-speaking-audience-during-an-emergency.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/01/2022-01-24-webinar-recap-how-to-best-connect-with-your-spanish-speaking-audience-during-an-emergency.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/01/2022-01-24-webinar-recap-how-to-best-connect-with-your-spanish-speaking-audience-during-an-emergency.md","weight" : "1","slug" : "webinar-recap-how-to-best-connect-with-your-spanish-speaking-audience-during-an-emergency","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/01/24/webinar-recap-how-to-best-connect-with-your-spanish-speaking-audience-during-an-emergency/" },{"kicker" : "Plain Language","title" :"Keynote Speaker Recap: Would More Plain Language Have Saved Us From the Worst of the Pandemic?","summary" : "A summary of Cynthia Baur’s keynote at the 2021 Plain Language Summit.","date" : "2022-01-04T13:02:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katherine-spivey" : "Katherine Spivey","mara-goldberg" : "Mara Goldberg","gabby-fratanduono-king" : "Gabby Fratanduono-King"},"topics" : { "communication" : "Communication", "plain-language" : "Plain language", "research" : "Research", "user-experience" : "User experience" },"primary_image" : { "uid" : "covid-coronavirus-lawkeeper-istock-getty-images-plus-1214014551", "alt" : "A tag cloud graphic for coronavirus disease COVID-19. Colorful stripes and dynamic wavy vivid lines with halftone world map texture over violet background.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "lawkeeper, iStock, Getty Images Plus", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-01-04-keynote-speaker-recap-would-more-plain-language-have-saved-us-from-the-worst-of-the-pandemic.md", "filepath" :"news/2022/01/2022-01-04-keynote-speaker-recap-would-more-plain-language-have-saved-us-from-the-worst-of-the-pandemic.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/01/2022-01-04-keynote-speaker-recap-would-more-plain-language-have-saved-us-from-the-worst-of-the-pandemic.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/01/2022-01-04-keynote-speaker-recap-would-more-plain-language-have-saved-us-from-the-worst-of-the-pandemic.md","weight" : "1","slug" : "keynote-speaker-recap-would-more-plain-language-have-saved-us-from-the-worst-of-the-pandemic","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/01/04/keynote-speaker-recap-would-more-plain-language-have-saved-us-from-the-worst-of-the-pandemic/" },{"kicker" : "Professional Development","title" :"Webinar Recap: The Part-Timer","deck" : "Learn how Joanne Short of the United States Postal Service (USPS) opened professional doors by going beyond her job description.","summary" : "Learn how Joanne Short of the United States Postal Service (USPS) opened professional doors by going beyond her job description in her Plain Language Summit session, The Part-Timer.","date" : "2021-12-15T09:51:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jacquelyn-dolezal-morales" : "Jacquelyn Dolezal Morales"},"topics" : { "communication" : "Communication", "plain-language" : "Plain language", "professional-development" : "Professional development" },"primary_image" : { "uid" : "usps-logo-1200x630", "alt" : "U.S. Postal Service logo in white on a blue background.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2021-12-15-plain-language-summit-recap-the-part-timer.md", "filepath" :"news/2021/12/2021-12-15-plain-language-summit-recap-the-part-timer.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2021/12/2021-12-15-plain-language-summit-recap-the-part-timer.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2021/12/2021-12-15-plain-language-summit-recap-the-part-timer.md","weight" : "1","slug" : "plain-language-summit-recap-the-part-timer","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2021/12/15/plain-language-summit-recap-the-part-timer/" },{"title" :"Three Ways USAGov Outreach Can Help with Your Agency's Next Campaign","deck" : "Three Ways USAGov Outreach Can Help with Your Agency’s Next Campaign—Does your agency have an idea for a new marketing strategy? USAGov’s Outreach team can support your agency in all stages of your campaign. We can brainstorm with your team, discuss best practices, and try new marketing approaches to grow together in serving people. Learn how to begin partnering with us.","date" : "2021-11-17T16:56:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "multilingual" : "Multilingual", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"2021-12-06-three-ways-usagov-outreach-can-help-with-your-agencys-next-campaign.md", "filepath" :"news/2021/12/2021-12-06-three-ways-usagov-outreach-can-help-with-your-agencys-next-campaign.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2021/12/2021-12-06-three-ways-usagov-outreach-can-help-with-your-agencys-next-campaign.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2021/12/2021-12-06-three-ways-usagov-outreach-can-help-with-your-agencys-next-campaign.md","source" : "usagov","source_url" : "https://blog.usa.gov/three-ways-usagov-outreach-can-help-with-your-agencys-next-campaign","weight" : "1","slug" : "three-ways-usagov-outreach-can-help-with-your-agencys-next-campaign","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2021/11/17/three-ways-usagov-outreach-can-help-with-your-agencys-next-campaign/" },{"kicker" : "Federal Acquisition Regulation","title" :"FAR Updated To Add Revised Section 508 Standards for Information and Communication Technology","deck" : "FAR Updated To Add Revised Section 508 Standards for Information and Communication Technology—On January 18, 2017, the U.S. Access Board issued a final rule (the Revised 508 Standards) that updated accessibility requirements covered by Section 508 for Information and Communication Technology (ICT). Read more about the final FAR rule update and changes effective as of September 10, 2021.","summary" : "","date" : "2021-11-02T09:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "acquisition" : "Acquisition", "communication" : "Communication" },"branch" : "bc-archive-content-3", "filename" :"2021-11-18-far-updated-to-add-revised-section-508-standards-for-information-and-communication-technology.md", "filepath" :"news/2021/11/2021-11-18-far-updated-to-add-revised-section-508-standards-for-information-and-communication-technology.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2021/11/2021-11-18-far-updated-to-add-revised-section-508-standards-for-information-and-communication-technology.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2021/11/2021-11-18-far-updated-to-add-revised-section-508-standards-for-information-and-communication-technology.md","source" : "section508gov","source_url" : "https://www.section508.gov/blog/far-update-adds-revised-508-standards/","weight" : "1","slug" : "far-updated-to-add-revised-section-508-standards-for-information-and-communication-technology","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2021/11/02/far-updated-to-add-revised-section-508-standards-for-information-and-communication-technology/" },{"kicker" : "Communities","title" :"8 Ways Community of Practice (CoP) Managers Can Improve Member Engagement on Listservs","deck" : "","summary" : "Are you a Digital.gov Community of Practice (CoP) lead? Find yourself participating in a CoP discussion and wondering what else you can do? We’ve got some suggestions.","date" : "2021-05-21T09:31:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katherine-spivey" : "Katherine Spivey"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "governance" : "Governance", "professional-development" : "Professional development", "user-experience" : "User experience" },"primary_image" : { "uid" : "email-concept-sergey-shulgin-istock-getty-images-1297112490-1200-x-630", "alt" : "Hands type on a laptop keyboard. An overlay in white shows an email icon, with lines connected to many person icon recipients.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "Sergey Shulgin, iStock, Getty Images", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2021-05-21-8-ways-community-of-practice-cop-managers-can-improve-member-engagement-on-listservs.md", "filepath" :"news/2021/05/2021-05-21-8-ways-community-of-practice-cop-managers-can-improve-member-engagement-on-listservs.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2021/05/2021-05-21-8-ways-community-of-practice-cop-managers-can-improve-member-engagement-on-listservs.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2021/05/2021-05-21-8-ways-community-of-practice-cop-managers-can-improve-member-engagement-on-listservs.md","weight" : "1","slug" : "8-ways-community-of-practice-cop-managers-can-improve-member-engagement-on-listservs","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2021/05/21/8-ways-community-of-practice-cop-managers-can-improve-member-engagement-on-listservs/" },{"title" :"How to Present Like a Pro","deck" : "Presenting and Instructing via Streaming Video Using TV Pros’ Techniques","summary" : "Wendy Wagner-Smith of the Small Business Administration (SBA) shares her tips and tricks for presenting virtually.","date" : "2021-03-25T12:09:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"wendy-wagner-smith" : "Wendy Wagner-Smith","katherine-spivey" : "Katherine Spivey"},"topics" : { "communication" : "Communication", "customer-experience" : "Customer experience", "multimedia" : "Multimedia", "professional-development" : "Professional development" },"branch" : "bc-archive-content-3", "filename" :"how-to-present-like-a-pro.md", "filepath" :"resources/how-to-present-like-a-pro.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/how-to-present-like-a-pro.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/how-to-present-like-a-pro.md","weight" : "1","slug" : "how-to-present-like-a-pro","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/how-to-present-like-a-pro/" },{"title" :"6 Ways To Navigate the Civic Tech Sea of Newness","summary" : "Two former private-sector marketers now serving as Presidential Innovation Fellows share tips for building relationships and finding your way as a civic technologist.","date" : "2021-03-24T15:22:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"raashee-gupta-erry" : "Raashee Gupta Erry","vivian-lee" : "Vivian Lee"},"topics" : { "communication" : "Communication", "professional-development" : "Professional development" },"primary_image" : { "uid" : "pifs-raashee-gupta-erry-vivian-lee-zoom-6-tips", "alt" : "Screen capture of a video conference call between Raashee Gupta Erry (left) and Vivian Lee (right).", "width" : "2256", "height" : "1435", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2021-03-24-6-ways-to-navigate-the-civic-tech-sea-of-newness.md", "filepath" :"news/2021/03/2021-03-24-6-ways-to-navigate-the-civic-tech-sea-of-newness.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2021/03/2021-03-24-6-ways-to-navigate-the-civic-tech-sea-of-newness.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2021/03/2021-03-24-6-ways-to-navigate-the-civic-tech-sea-of-newness.md","weight" : "1","slug" : "6-ways-to-navigate-the-civic-tech-sea-of-newness","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2021/03/24/6-ways-to-navigate-the-civic-tech-sea-of-newness/" },{"kicker" : "Marketing","title" :"Five Insider Secrets to Engaging Emails","deck" : "During Federal Social Media Week we shared how email can be a powerful tool in your customer experience toolbox.","summary" : "Engaging readers who receive hundreds of emails a day is not easy, but it starts with the most critical starting point—empathy for their time.","date" : "2021-02-26T10:39:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"victoria-wales" : "Victoria Bitzer-Wales","peter-lenentine" : "Peter Lenentine","gabrielle-perret" : "Gabrielle Perret"},"topics" : { "communication" : "Communication", "communication" : "Communication", "content-strategy" : "Content strategy", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "social-media" : "Social media" },"primary_image" : { "uid" : "anatomy-of-an-email-slide-federal-social-media-week", "alt" : "December 2020 Federal Social Media Week presentation slide. Left side is an infographic titled, The Anatomy of a Good Email; a link to the long description is below image. The right side is a screen capture of a GSA IT Insider email with eight email elements highlighted by red buttons.", "width" : "960", "height" : "540", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2021-02-26-five-insider-secrets-to-engaging-emails.md", "filepath" :"news/2021/02/2021-02-26-five-insider-secrets-to-engaging-emails.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2021/02/2021-02-26-five-insider-secrets-to-engaging-emails.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2021/02/2021-02-26-five-insider-secrets-to-engaging-emails.md","weight" : "1","slug" : "five-insider-secrets-to-engaging-emails","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2021/02/26/five-insider-secrets-to-engaging-emails/" },{"kicker" : "Communities of Practice","title" :"Join the Communicators","deck" : "Share and learn with communications and public affairs practitioners.","summary" : "Improve written and verbal communication to make government more effective.","date" : "2021-02-24T18:49:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"deanna-mccray-james" : "Deanna McCray-James","josie-anderson" : "Josie Anderson"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "open-government" : "Open government", "plain-language" : "Plain language", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"communicators.md", "filepath" :"communities/communicators.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/communities/communicators.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/communities/communicators.md","weight" : "1","aliases" : {"0" : "/communities/federal-communicators-network/"},"url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/communities/communicators/" },{"title" :"Product lessons from the front lines of COVID-19 civic tech response","summary" : "Two Presidential Innovation Fellows share how we can build digital services quickly without compromising quality for the public in times of crisis.","date" : "2020-10-16T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"likhitha-patha" : "Likhitha Patha","dr-kaeli-yuen" : "Dr. Kaeli Yuen"},"topics" : { "communication" : "Communication", "product-and-project-management" : "Product and project management", "research" : "Research" },"primary_image" : { "uid" : "hero-image", "alt" : "Headshots of Kaeli Yuen and Likhitha Patha, who are both smiling. The quote reads, We wanted to step up and serve people in a time of need, so we asked ourselves, how do we build useful digital services quickly without compromising the quality and value to the public?", "width" : "960", "height" : "540", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2020-10-16-product-lessons-from-the-front-lines-of-covid-19-civic-tech-response.md", "filepath" :"news/2020/10/2020-10-16-product-lessons-from-the-front-lines-of-covid-19-civic-tech-response.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2020/10/2020-10-16-product-lessons-from-the-front-lines-of-covid-19-civic-tech-response.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2020/10/2020-10-16-product-lessons-from-the-front-lines-of-covid-19-civic-tech-response.md","weight" : "1","slug" : "product-lessons-from-the-front-lines-of-covid-19-civic-tech-response","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2020/10/16/product-lessons-from-the-front-lines-of-covid-19-civic-tech-response/" },{"title" :"Bringing Our Human(ity) to Work: 5 Ingredients for a Delightful Town Hall","deck" : "In this Bringing Our Human(ity) to Work series, we’re going to share what we believe are the best “meeting ingredients” for a variety of meeting experiences: large groups, teams, and small groups.","summary" : "How to design impactful and engaging Town Hall or large group meetings.","date" : "2020-06-30T10:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"awichman" : "Ashley Wichman","nina-bianchi" : "Nina Bianchi"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "professional-development" : "Professional development" },"primary_image" : { "uid" : "cooking-metaphor-town-hall", "alt" : "A photograph of a dinner table with plates, bowls and utensils. The dishes are holding olives, salt, bruschetta, tomatoes, cabbage, and bread, and there is a frying pan with potatoes and meat.", "width" : "5281", "height" : "3521", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2020-06-30-bringing-our-humanity-work-5-ingredients.md", "filepath" :"news/2020/06/2020-06-30-bringing-our-humanity-work-5-ingredients.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2020/06/2020-06-30-bringing-our-humanity-work-5-ingredients.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2020/06/2020-06-30-bringing-our-humanity-work-5-ingredients.md","weight" : "1","slug" : "bringing-our-humanity-work-5-ingredients","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2020/06/30/bringing-our-humanity-work-5-ingredients/" },{"kicker" : "Findability","title" :"Experimenting with SpecialAnnouncement Markup (Updated June 09, 2020)","deck" : "What USA.gov learned during its pilot with SpecialAnnouncement markup to make COVID-19 information easier to find in search results.","summary" : "What USA.gov learned during its pilot with SpecialAnnouncement markup to make COVID-19 information easier to find in search results, now updated to reflect changes by major search engines.","date" : "2020-05-11T12:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"david-kaufmann" : "David Kaufmann"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "search-engine-optimization" : "Search engine optimization" },"primary_image" : { "uid" : "usagov-specialannouncement", "alt" : "", "width" : "1656", "height" : "734", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2020-05-11-experimenting-with-specialannouncement-markup.md", "filepath" :"news/2020/05/2020-05-11-experimenting-with-specialannouncement-markup.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2020/05/2020-05-11-experimenting-with-specialannouncement-markup.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2020/05/2020-05-11-experimenting-with-specialannouncement-markup.md","weight" : "1","slug" : "experimenting-with-specialannouncement-markup","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2020/05/11/experimenting-with-specialannouncement-markup/" },{"title" :"Section 508 IT Accessibility","deck" : "","summary" : "To support people working to enhance access to federal information technology (IT), we identify and promote best practices for compliance with Section 508 law, and conformance to the Revised 508 Standards.","date" : "2018-10-05T13:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"avis-ryan" : "Avis Ryan","yvette-gibson" : "Yvette Gibson"},"topics" : { "accessibility" : "Accessibility", "communication" : "Communication", "content-strategy" : "Content strategy", "plain-language" : "Plain language", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"it-accessibility-section-508.md", "filepath" :"communities/it-accessibility-section-508.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/communities/it-accessibility-section-508.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/communities/it-accessibility-section-508.md","weight" : "1","aliases" : {"0" : "/communities/accessibility/"},"slug" : "it-accessibility-section-508","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/communities/it-accessibility-section-508/" },{"kicker" : "Communities of practice","title" :"Join the Plain Language","deck" : "Share and learn with plain language practitioners.","summary" : "Promote the use of plain language to provide better service to the public.","date" : "2016-02-03T10:58:53-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katherine-spivey" : "Katherine Spivey","katina-stapleton" : "Katina Stapleton","jamie-stark" : "Jamie Stark","miriam-vincent" : "Miriam Vincent"},"topics" : { "accessibility" : "Accessibility", "communication" : "Communication", "content-strategy" : "Content strategy", "plain-language" : "Plain language" },"primary_image" : { "uid" : "communities-card-pl", "alt" : "", "width" : "2501", "height" : "1307", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"plain-language-community-of-practice.md", "filepath" :"communities/plain-language-community-of-practice.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/communities/plain-language-community-of-practice.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/communities/plain-language-community-of-practice.md","weight" : "1","aliases" : {"0" : "/communities/plain-language-community-of-practice/"},"slug" : "plain-language","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/communities/plain-language/" },{"title" :"Guidelines for Digital.gov event presenters","summary" : "A checklist of requirements for people who are presenting at a Digital.gov event.","date" : "2023-03-17T12:43:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"bonnie-cameron" : "Bonnie Cameron"},"topics" : { "best-practices" : "Best practices", "communication" : "Communication", "multimedia" : "Multimedia" },"primary_image" : { "uid" : "completed-checklist-tasks-bullseye-calendar-icon-paperfox-gettyimages-1468937260", "alt" : "Illustration of a clipboard with a checklist of completed items, surrounded by a bullseye, a pen, and a calendar.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "PaperFox/iStock via Getty Images", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"guidelines-for-digital-gov-event-presenters.md", "filepath" :"resources/guidelines-for-digital-gov-event-presenters.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/guidelines-for-digital-gov-event-presenters.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/guidelines-for-digital-gov-event-presenters.md","weight" : "2","slug" : "guidelines-for-digital-gov-event-presenters","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/guidelines-for-digital-gov-event-presenters/" },{"kicker" : "Communities of Practice","title" :"Join the Web Managers","deck" : "Share and learn with web and digital services practitioners.","summary" : "Create a better online experience for the public alongside government web content managers.","date" : "2013-11-21T02:31:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"toni-bonitto" : "Toni Bonitto","tori-garten" : "Tori Garten","beth-martin" : "Beth Martin","ruxi-giura" : "Ruxi Giura"},"topics" : { "accessibility" : "Accessibility", "analytics" : "Analytics", "communication" : "Communication", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "design" : "Design", "digital-service-delivery" : "Digital service delivery", "governance" : "Governance", "human-centered-design" : "Human-centered design", "information-architecture" : "Information architecture", "mobile" : "Mobile", "multilingual" : "Multilingual", "multimedia" : "Multimedia", "plain-language" : "Plain language", "privacy" : "Privacy", "product-and-project-management" : "Product and project management", "public-policy" : "Public policy", "search-engine-optimization" : "Search engine optimization", "security" : "Security", "social-media" : "Social media", "usability" : "Usability", "user-experience" : "User experience" },"primary_image" : { "uid" : "communities-card-web-mgrs", "alt" : "", "width" : "2501", "height" : "1307", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"web-managers-forum.md", "filepath" :"communities/web-managers-forum.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/communities/web-managers-forum.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/communities/web-managers-forum.md","weight" : "2","aliases" : {"0" : "/communities/web-managers-forum/","1" : "/communities/web-managers-forum/web-content-managers-listserv/"},"slug" : "web-content-managers","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/communities/web-content-managers/" },{"kicker" : "Annual Gathering","title" :"Spring 2024 Community Summit","deck" : "Delivering a digital-first public experience","summary" : "Digital service experts across the federal government will share case studies and best practices on delivering a digital-first public experience.","date" : "2024-03-13T10:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "acquisition" : "Acquisition", "analytics" : "Analytics", "best-practices" : "Best practices", "communication" : "Communication", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "design" : "Design", "digital-service-delivery" : "Digital service delivery", "human-centered-design" : "Human-centered design", "multilingual" : "Multilingual", "plain-language" : "Plain language", "product-and-project-management" : "Product and project management", "research" : "Research", "search-engine-optimization" : "Search engine optimization", "social-media" : "Social media", "trust" : "Trust", "usability" : "Usability", "user-experience" : "User experience" },"primary_image" : { "uid" : "spring-2024-community-title-card", "alt" : "Title card graphic for the event has a white background, and on the right, a flat vector illustration in shades of blue of four people at a conference room table. On the left are three sections of text in dark blue. The first line has the blue Digital.gov logo, three blue ribbons joined together in an hexagon to resemble a capital letter D, and says, Digital.gov Communities of Practice. The next section is the title of the event, Spring 2024 Community Summit: Delivering a digital-first public experience. The last section gives the Date: March 13, 2024, and Time: 10:00 am - 4:00 pm, Eastern.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2024-02-27-spring-2024-community-summit.md", "filepath" :"events/2024/03/2024-02-27-spring-2024-community-summit.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2024/03/2024-02-27-spring-2024-community-summit.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2024/03/2024-02-27-spring-2024-community-summit.md","slug" : "spring-2024-community-summit","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2024/03/13/spring-2024-community-summit/" },{"kicker" : "ConsumerFinance.gov","title" :"Strengthening information accessibility for consumers with limited English proficiency","deck" : "","summary" : "Tune in to learn what the Consumer Financial Protection Bureau (CFPB) is doing to ensure financial products and services are accessible to all consumers, including those with limited English proficiency.","date" : "2023-05-24T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "communication" : "Communication", "customer-experience" : "Customer experience", "multilingual" : "Multilingual", "plain-language" : "Plain language", "public-policy" : "Public policy", "user-experience" : "User experience" },"primary_image" : { "uid" : "cfpb-lep-may-2023-title-card", "alt" : "Title card graphic for the event has a grey background with multi-colored box shapes on the right side. In dark purple text, the first line says, Multilingual & Communicators Communities of Practice. The section below has the title of the event in black bold text, Strengthening information accessibility for consumers with limited English proficiency. Below in dark purple text, says Date: May 24, 2023. The next line in dark purple text says, Time: 2:00 pm, Eastern. In the bottom left corner, is the blue Digital.gov logo which consists of three ribbons joined together in an hexagon to resemble the shape of a capital letter D, followed by the domain and program name in black bold text, Digital.gov", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2023-05-15-strengthening-information-accessibility-for-consumers-with-limited-english-proficiency.md", "filepath" :"events/2023/05/2023-05-15-strengthening-information-accessibility-for-consumers-with-limited-english-proficiency.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2023/05/2023-05-15-strengthening-information-accessibility-for-consumers-with-limited-english-proficiency.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2023/05/2023-05-15-strengthening-information-accessibility-for-consumers-with-limited-english-proficiency.md","slug" : "strengthening-information-accessibility-for-consumers-with-limited-english-proficiency","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2023/05/24/strengthening-information-accessibility-for-consumers-with-limited-english-proficiency/" },{"kicker" : "PLAIN LANGUAGE AND MULTILINGUAL","title" :"The plain language tie to translating digital content","deck" : "","summary" : "Join us to discuss the plain language and cultural components of effectively translating digital content into multiple languages.","date" : "2023-03-08T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "communication" : "Communication", "multilingual" : "Multilingual", "plain-language" : "Plain language", "public-policy" : "Public policy", "user-experience" : "User experience" },"primary_image" : { "uid" : "2023-the-plain-language-tie-title-card", "alt" : "Title card graphic for the event has a dark grey background with multi-colored triangle shapes representing arrows pointing up on the right side. In blue text, the first line says, Plain Language Community of Practice and Multilingual Community of Practice. The section below has the title of the event in white bold text, The plain language tie to translating digital content. Below in blue and white text, says Date: March 8, 2023. The next line in blue and white text says, Time: 2:00 PM, ET. In the bottom left corner, is the Digital.gov logo which consists of three ribbons joined together in an hexagon to resemble the shape of a capital letter D, followed by the domain and program name in white bold text, Digital.gov.", "width" : "1200", "height" : "628", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2023-02-28-the-plain-language-tie-to-translating-digital-content.md", "filepath" :"events/2023/02/2023-02-28-the-plain-language-tie-to-translating-digital-content.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2023/02/2023-02-28-the-plain-language-tie-to-translating-digital-content.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2023/02/2023-02-28-the-plain-language-tie-to-translating-digital-content.md","slug" : "the-plain-language-tie-to-translating-digital-content","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2023/03/08/the-plain-language-tie-to-translating-digital-content/" },{"kicker" : "Plain Language","title" :"2022 Federal Plain Language Summit","deck" : "","summary" : "Join the best and brightest plain language practitioners from across the federal government.","date" : "2022-08-24T10:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katina-stapleton" : "Katina Stapleton","katherine-spivey" : "Katherine Spivey","shuly-babitz" : "Shuly Babitz","katy-karnell" : "Katy Karnell","donna-ledbetter" : "Donna Ledbetter","sheila-walsh" : "Sheila Walsh","stanley-dambroski" : "Stanley Dambroski","dr-rachael-bradley-montgomery" : "Dr. Rachael Bradley Montgomery","heather-holland" : "Heather Holland","laura-rabuck" : "Laura Rabuck","amanda-damewood" : "Amanda Damewood","stephanie-m-morrison-mph" : "Stephanie M. Morrison, MPH"},"topics" : { "accessibility" : "Accessibility", "communication" : "Communication", "content-strategy" : "Content strategy", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "plain-language" : "Plain language", "public-policy" : "Public policy", "user-experience" : "User experience" },"primary_image" : { "uid" : "2022-federal-plain-language-summit-title-card", "alt" : "Title card graphic for the summit has a black background with multi-colored diagonal shapes on the right side, and on the left, three lines of text and the Digital.gov logo. In yellow text, the first line says, Plain Language Community of Practice. The second line has the title of the event, Federal Plain Language Summit 2022, in white bold text. In yellow text, the third line says, Join the best and brightest plain language practitioners from across the government. In the bottom left corner is the white Digital.gov logo which consists of three ribbons joined together in an hexagon to resemble the shape of a capital letter D, followed by the domain and program name, Digital.gov", "width" : "1200", "height" : "628", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-07-29-2022-federal-plain-language-summit.md", "filepath" :"events/2022/07/2022-07-29-2022-federal-plain-language-summit.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2022/07/2022-07-29-2022-federal-plain-language-summit.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2022/07/2022-07-29-2022-federal-plain-language-summit.md","slug" : "2022-federal-plain-language-summit","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2022/08/24/2022-federal-plain-language-summit/" },{"kicker" : "Federal Communicators Network","title" :"How Effective Is Your Communication?","summary" : "Join us to learn about best practices for measuring communication and outreach efforts.","date" : "2022-07-26T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"raashee-gupta-erry" : "Raashee Gupta Erry","alexis-lennon" : "Alexis Lennon","amy-thompson" : "Amy Thompson"},"topics" : { "analytics" : "Analytics", "communication" : "Communication" },"primary_image" : { "uid" : "fcn-07-26-2022-effective-communication", "alt" : "Title card graphic for an event has a black background, white text and logo on the left, and a multi-color abstract shape on the right. The top line says, Federal Communicators Network Community of Practice. The next line is the title in large, bold text: How Effective Is Your Communication? Below that are two lines in a smaller, normal weight font. First is, the date: Tuesday, July 26. Below that is the time of the event, 2 pm – 3 pm, Eastern. In the bottom left corner is the white Digital.gov logo which consists of three ribbons joined together in an hexagon to resemble the shape of a capital letter D, followed by the domain and program name, Digital.gov.", "width" : "1200", "height" : "675", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-07-14-how-effective-is-your-communication.md", "filepath" :"events/2022/07/2022-07-14-how-effective-is-your-communication.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2022/07/2022-07-14-how-effective-is-your-communication.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2022/07/2022-07-14-how-effective-is-your-communication.md","slug" : "how-effective-is-your-communication","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2022/07/26/how-effective-is-your-communication/" },{"kicker" : "Plain Language","title" :"Increase Your Impact With Plain Language","deck" : "","summary" : "Get tips and lessons learned from the U.S. Department of Justice Civil Rights Division on using plain language to increase their impact and influence.","date" : "2022-07-13T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"daniel-yi" : "Daniel Yi","katherine-spivey" : "Katherine Spivey","katina-stapleton" : "Katina Stapleton"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "plain-language" : "Plain language", "public-policy" : "Public policy", "usability" : "Usability" },"primary_image" : { "uid" : "increase-your-impact-with-plain-language-title-card", "alt" : "Title card image has small, multi-colored disc shapes along the right edge. One the left are three lines of text and a logo. The first line has Plain Language Community of Pracatice in white text. The second line has Increase your impact with plain language in bold white text. The third line has the date, July 13, 2022. in orange text. The red Digital.gov logo is below the text.", "width" : "1200", "height" : "628", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-06-28-increase-your-impact-with-plain-language.md", "filepath" :"events/2022/06/2022-06-28-increase-your-impact-with-plain-language.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2022/06/2022-06-28-increase-your-impact-with-plain-language.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2022/06/2022-06-28-increase-your-impact-with-plain-language.md","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2022/07/13/increase-your-impact-with-plain-language/" },{"kicker" : "Plain Language","title" :"Plain Language + Compassion Help People in Crisis","summary" : "Meet the content strategists who worked to transform FindTreatment.gov to connect people in crisis with the help that they need.","date" : "2022-03-09T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katherine-spivey" : "Katherine Spivey","amanda-costello" : "Amanda Costello","katina-stapleton" : "Katina Stapleton"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "plain-language" : "Plain language", "public-policy" : "Public policy", "research" : "Research", "usability" : "Usability", "user-experience" : "User experience" },"primary_image" : { "uid" : "march-plain-language-content-teams-title-card", "alt" : "Title card image of multi-colored diagonal shapes with the lines of text on a black background. The first line has Plain Language + Compassion Help People in Crisis in white text. The second line has March 9, 2022 in yellow text. The Digitalgov logo in white is below the text.", "width" : "1200", "height" : "628", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-03-04-plain-language-compassion-help-people-in-crisis.md", "filepath" :"events/2022/03/2022-03-04-plain-language-compassion-help-people-in-crisis.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2022/03/2022-03-04-plain-language-compassion-help-people-in-crisis.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2022/03/2022-03-04-plain-language-compassion-help-people-in-crisis.md","slug" : "plain-language-compassion-help-people-in-crisis","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2022/03/09/plain-language-compassion-help-people-in-crisis/" },{"kicker" : "Plain Language","title" :"Results of the 2021 Federal Report Card","deck" : "This month, we get the inside story on the Center for Plain Language’s Federal Report Card.","summary" : "David Lipscomb from the Center for PL will review the results of this year’s Federal Plain Language Report Card and answer questions.","date" : "2021-12-08T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katherine-spivey" : "Katherine Spivey","katina-stapleton" : "Katina Stapleton","david-lipscomb" : "David Lipscomb"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "plain-language" : "Plain language", "user-experience" : "User experience" },"primary_image" : { "uid" : "december-plain-language-report-card-title-card", "alt" : "Title card image of multi-colored diagonal shapes with the lines of text on a black background. The first line has Results of the 2021 Federal Report Card in white text. The second line has December 8, 2021 in yellow text. The Digitalgov logo in white is below the text", "width" : "960", "height" : "540", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2021-11-16-results-of-the-2021-federal-report-card.md", "filepath" :"events/2021/11/2021-11-16-results-of-the-2021-federal-report-card.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2021/11/2021-11-16-results-of-the-2021-federal-report-card.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2021/11/2021-11-16-results-of-the-2021-federal-report-card.md","slug" : "results-of-the-2021-federal-report-card","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2021/12/08/results-of-the-2021-federal-report-card/" },{"kicker" : "Plain Language","title" :"2021 Federal Plain Language Summit","deck" : "This summit will showcase Plain Language Community of Practice members’ experiences and successes in plain language: their projects, their efforts, their edits.","summary" : "On 9/21/21, PLAIN’s Fourth Federal PL Summit showcases federal employees’ plain language projects. Topics include COVID-19 agency responses, accessibility, user experience, and career enhancement.","date" : "2021-09-21T10:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katherine-spivey" : "Katherine Spivey","katina-stapleton" : "Katina Stapleton"},"topics" : { "accessibility" : "Accessibility", "communication" : "Communication", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "plain-language" : "Plain language", "professional-development" : "Professional development", "public-policy" : "Public policy", "research" : "Research", "social-media" : "Social media", "usability" : "Usability", "user-experience" : "User experience" },"primary_image" : { "uid" : "plain-language-september-event-title-card", "alt" : "Title card image has multi-colored diagonal shapes with two lines of text on a black background. The first line has Fourth Annual Federal Plain Language Summit in white text. The second line has the date, September 21, 2021 in yellow text. The white Digital Gov flag logo appears below the text.", "width" : "960", "height" : "540", "credit" : "", "caption" : "", "format" : "jpg" },"branch" : "bc-archive-content-3", "filename" :"2021-09-14-2021-federal-plain-language-summit.md", "filepath" :"events/2021/09/2021-09-14-2021-federal-plain-language-summit.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2021/09/2021-09-14-2021-federal-plain-language-summit.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2021/09/2021-09-14-2021-federal-plain-language-summit.md","slug" : "2021-federal-plain-language-summit","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2021/09/21/2021-federal-plain-language-summit/" },{"kicker" : "Storytelling","title" :"Using Plain Language To Tell Our Stories","deck" : "Use templates to craft simple stories with purpose.","summary" : "Learn how to tell a story and figure out what role plain language plays in storytelling.","date" : "2021-07-14T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"bethany-blakey" : "Bethany Blakey","katherine-spivey" : "Katherine Spivey"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "plain-language" : "Plain language", "professional-development" : "Professional development", "public-policy" : "Public policy" },"primary_image" : { "uid" : "plainlanguage-july-event-title-card", "alt" : "Title card image of multi-colored diagonal shapes with the lines of text on a black background. The first line has Using Plain Language To Tell Our Stories in white text. The second line has July 14, 2021 in yellow text. The Digitalgov logo in white is below the text.", "width" : "960", "height" : "540", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2021-06-22-using-plain-language-to-tell-our-stories.md", "filepath" :"events/2021/06/2021-06-22-using-plain-language-to-tell-our-stories.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2021/06/2021-06-22-using-plain-language-to-tell-our-stories.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2021/06/2021-06-22-using-plain-language-to-tell-our-stories.md","slug" : "using-plain-language-to-tell-our-stories","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2021/07/14/using-plain-language-to-tell-our-stories/" },{"kicker" : "Plain Language","title" :"Plain Language Webinar: Using Words to Build Better Digital Experiences","summary" : "Words make digital experiences human-centered, and require just as much thought as the branding and code. As federal agencies strive to use human-centered design, they need to remember that words and design work together. See how interfaces rely on language, and how your writing can make or break an experience. Learn principles for UX writing that anyone who works on digital products can apply to their own work.","date" : "2021-06-09T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katherine-spivey" : "Katherine Spivey","andy-welfle" : "Andy Welfle"},"topics" : { "communication" : "Communication", "design" : "Design", "human-centered-design" : "Human-centered design", "plain-language" : "Plain language", "public-policy" : "Public policy", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2021-05-28-plain-language-webinar-using-words-to-build-better-digital-experiences.md", "filepath" :"events/2021/05/2021-05-28-plain-language-webinar-using-words-to-build-better-digital-experiences.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2021/05/2021-05-28-plain-language-webinar-using-words-to-build-better-digital-experiences.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2021/05/2021-05-28-plain-language-webinar-using-words-to-build-better-digital-experiences.md","slug" : "plain-language-webinar-using-words-to-build-better-digital-experiences","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2021/06/09/plain-language-webinar-using-words-to-build-better-digital-experiences/" },{"kicker" : "Plain Language","title" :"Positioning Yourself as a Plain Language Editor","summary" : "Learn how to brand yourself as a plain language expert and get the credit at work that you deserve!","date" : "2021-05-19T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"wendy-wagner-smith" : "Wendy Wagner-Smith","katherine-spivey" : "Katherine Spivey"},"topics" : { "communication" : "Communication", "plain-language" : "Plain language", "professional-development" : "Professional development" },"branch" : "bc-archive-content-3", "filename" :"2021-04-22-positioning-yourself-as-a-plain-language-editor.md", "filepath" :"events/2021/04/2021-04-22-positioning-yourself-as-a-plain-language-editor.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2021/04/2021-04-22-positioning-yourself-as-a-plain-language-editor.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2021/04/2021-04-22-positioning-yourself-as-a-plain-language-editor.md","slug" : "positioning-yourself-as-a-plain-language-editor","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2021/05/19/positioning-yourself-as-a-plain-language-editor/" },{"kicker" : "Digital Communications","title" :"Deep Fakes and Social Media","deck" : "Learn about the threat of deep fake technology on social media, and how to prepare your agency if you are targeted.","summary" : "Deep fakes are an emerging threat that can disrupt agencies’ communication efforts and federal agencies should be prepared. Learn about deep fakes on social media, and how federal agencies can plan to combat a deep fake if they are targeted.","date" : "2021-05-18T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"alex-cohen" : "Alex Cohen","gabrielle-perret" : "Gabrielle Perret"},"topics" : { "communication" : "Communication", "multimedia" : "Multimedia", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"2021-04-27-deep-fakes-and-social-media.md", "filepath" :"events/2021/04/2021-04-27-deep-fakes-and-social-media.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2021/04/2021-04-27-deep-fakes-and-social-media.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2021/04/2021-04-27-deep-fakes-and-social-media.md","slug" : "deep-fakes-and-social-media","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2021/05/18/deep-fakes-and-social-media/" },{"kicker" : "Social Media","title" :"Social Media Spring Session 2021","summary" : "Join the SocialGov Community of Practice for the latest updates on social media topics including advertising campaigns, content archiving, and podcasting.","date" : "2021-04-28T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dominique-gebru" : "Dominique Gebru","tanner-iskra" : "Tanner Iskra","bronwyn-emmet" : " Bronwyn Emmet ","joseph-galbo" : "Joseph Galbo","gabrielle-perret" : "Gabrielle Perret","sara-eckert" : "Sara Eckert","kristen-albrittain" : "Kristen Albrittain"},"topics" : { "communication" : "Communication", "podcast" : "Podcast", "records-management" : "Records management", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"2021-04-20-social-media-spring-session-2021.md", "filepath" :"events/2021/04/2021-04-20-social-media-spring-session-2021.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2021/04/2021-04-20-social-media-spring-session-2021.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2021/04/2021-04-20-social-media-spring-session-2021.md","slug" : "social-media-spring-session-2021","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2021/04/28/social-media-spring-session-2021/" },{"kicker" : "Plain Language","title" :"Plain Language: Accessibility for Content","deck" : "Learn what the plain language and accessibility communities share: opportunities to help people get and understand information. Find out what you can do to help.","summary" : "Come join us as we focus on concerns and opportunities shared by the Section 508 and plain language communities in Government!","date" : "2021-03-10T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"bethany-letalien" : "Bethany Letalien","katherine-spivey" : "Katherine Spivey","alex-wilson" : "Alex Wilson"},"topics" : { "accessibility" : "Accessibility", "communication" : "Communication", "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"2021-02-25-plain-language-and-section-508.md", "filepath" :"events/2021/02/2021-02-25-plain-language-and-section-508.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2021/02/2021-02-25-plain-language-and-section-508.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2021/02/2021-02-25-plain-language-and-section-508.md","slug" : "plain-language-and-section-508","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2021/03/10/plain-language-and-section-508/" },{"kicker" : "Social Media","title" :"Federal Social Media Week 2020!","summary" : "2020 has been an unprecedented year for challenges and opportunities in social media. SocialGov’s Federal Social Media Week 2020 will bring you some interesting perspectives on how to keep social media moving and successful for 2021.","date" : "2020-12-07T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"gabrielle-perret" : "Gabrielle Perret","laura-larrimore" : "Laura Larrimore","claire-loxsom" : "Claire Loxsom","andres-quinones" : "Andres Quinones","victoria-wales" : "Victoria Bitzer-Wales","tanner-iskra" : "Tanner Iskra"},"topics" : { "communication" : "Communication", "podcast" : "Podcast", "podcast" : "Podcast", "social-media" : "Social media" },"primary_image" : { "uid" : "social-media-week-2020", "alt" : "Graphic with overlapping, multi-color circles with text that reads digital.gov federal social media week social media community of practice", "width" : "1280", "height" : "720", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2020-11-25-federal-social-week-2020.md", "filepath" :"events/2020/11/2020-11-25-federal-social-week-2020.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/11/2020-11-25-federal-social-week-2020.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/11/2020-11-25-federal-social-week-2020.md","slug" : "federal-social-week-2020","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/12/07/federal-social-week-2020/" },{"kicker" : "Plain Language","title" :"2020 Federal Plain Language Summit","summary" : "Join us for discussion from government and private-sector leaders on how to advance plain language in government communications. Hear lessons learned and victories of every size.","date" : "2020-10-27T10:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katherine-spivey" : "Katherine Spivey","katina-stapleton" : "Katina Stapleton","nicole-fenton" : "Nicole Fenton","martha-dorris" : "Martha Dorris","annetta-cheek" : "Annetta Cheek","joe-kimble" : "Joe Kimble","ginny-redish" : "Ginny Redish","scott-kubie" : "Scott Kubie","mark-m-mchale" : "Mark M. McHale ","bethany-blakey" : "Bethany Blakey","abby-covert" : "Abby Covert"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "plain-language" : "Plain language", "professional-development" : "Professional development", "user-experience" : "User experience" },"primary_image" : { "uid" : "plain-language", "alt" : "Plain Language / plainlanguage.gov", "width" : "400", "height" : "400", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2020-10-01-plain-language-summit-2020.md", "filepath" :"events/2020/10/2020-10-01-plain-language-summit-2020.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/10/2020-10-01-plain-language-summit-2020.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/10/2020-10-01-plain-language-summit-2020.md","slug" : "plain-language-summit-2020","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/10/27/plain-language-summit-2020/" },{"kicker" : "Plain Language","title" :"Plain Language Basics: Online Workshop","deck" : "","summary" : "Take this three-hour online workshop to learn how to write and edit in plain language.","date" : "2020-09-10T13:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katherine-spivey" : "Katherine Spivey"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2020-09-10-taking-plain-language-workshop-online.md", "filepath" :"events/2020/09/2020-09-10-taking-plain-language-workshop-online.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/09/2020-09-10-taking-plain-language-workshop-online.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/09/2020-09-10-taking-plain-language-workshop-online.md","slug" : "taking-plain-language-workshop-online","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/09/10/taking-plain-language-workshop-online/" },{"kicker" : "Plain Language","title" :"Plain Language Basics: Online Workshop","deck" : "","summary" : "Take this three-hour online workshop to learn how to write and edit in plain language.","date" : "2020-08-11T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katherine-spivey" : "Katherine Spivey"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2020-08-11-plain-language-basics-online-class.md", "filepath" :"events/2020/08/2020-08-11-plain-language-basics-online-class.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/08/2020-08-11-plain-language-basics-online-class.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/08/2020-08-11-plain-language-basics-online-class.md","slug" : "plain-language-basics-online-class","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/08/11/plain-language-basics-online-class/" },{"title" :"Short Case Study: A/B Testing for Data-Driven Design","deck" : "","summary" : "See how our Office of Strategic Communication used A/B testing to resolve a difference of opinion within a cross-functional design team.","date" : "2020-06-23T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"kristal-byrd" : "Kristal Byrd"},"topics" : { "communication" : "Communication", "design" : "Design", "usability" : "Usability" },"branch" : "bc-archive-content-3", "filename" :"2020-06-23-short-case-study-ab-testing-for.md", "filepath" :"events/2020/06/2020-06-23-short-case-study-ab-testing-for.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/06/2020-06-23-short-case-study-ab-testing-for.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/06/2020-06-23-short-case-study-ab-testing-for.md","slug" : "short-case-study-ab-testing-for","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/06/23/short-case-study-ab-testing-for/" },{"title" :"The Average American Reader Needs You to Write (Even More) Clearly","deck" : "","summary" : "Learn about the skills and needs of American readers, how we are failing our audiences, and ways to do better.","date" : "2020-05-13T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katherine-spivey" : "Katherine Spivey","meredith-larson" : "Meredith Larson"},"topics" : { "communication" : "Communication", "communication" : "Communication", "content-strategy" : "Content strategy", "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"2020-05-13-average-american-reader-needs-you-write.md", "filepath" :"events/2020/05/2020-05-13-average-american-reader-needs-you-write.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/05/2020-05-13-average-american-reader-needs-you-write.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/05/2020-05-13-average-american-reader-needs-you-write.md","slug" : "average-american-reader-needs-you-write","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/05/13/average-american-reader-needs-you-write/" },{"kicker" : "Findability","title" :"Connecting Americans to Coronavirus Information Online","deck" : "The American people need access to the most up-to-date public health guidance and information on coronavirus testing facilities. To help Americans find coronavirus information online, incorporate Schema.org’s new standard tags into all web pages related to COVID-19.","summary" : "The American people need access to the most up-to-date public health guidance and information on coronavirus testing facilities. To help Americans find coronavirus information online, incorporate Schema.org’s new standard tags into all web pages related to COVID-19.","date" : "2020-04-24T10:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"matt-harmon" : "Matt Harmon"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "search-engine-optimization" : "Search engine optimization" },"branch" : "bc-archive-content-3", "filename" :"2020-04-24-connecting-americans-coronavirus-information-online.md", "filepath" :"news/2020/04/2020-04-24-connecting-americans-coronavirus-information-online.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2020/04/2020-04-24-connecting-americans-coronavirus-information-online.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2020/04/2020-04-24-connecting-americans-coronavirus-information-online.md","source" : "whitehouse","source_url" : "https://www.whitehouse.gov/articles/connecting-americans-coronavirus-information-online/","slug" : "connecting-americans-coronavirus-information-online","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2020/04/24/connecting-americans-coronavirus-information-online/" },{"title" :"Let’s Talk Shop: How USAGov Outreach Connects With Agency Partners","deck" : "USAGov Outreach connects with agency partners in a variety of ways—if you’re from a federal agency looking for new ways to reach your audience, learn about partnering with USAGov!","summary" : "USAGov Outreach connects with agency partners in a variety of ways—if you’re from a federal agency looking for new ways to reach your audience, learn about partnering with USAGov!","date" : "2020-04-21T15:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"2020-04-21-.md", "filepath" :"news/2020/04/2020-04-21-.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2020/04/2020-04-21-.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2020/04/2020-04-21-.md","source" : "usagov","source_url" : "https://blog.usa.gov/lets-talk-shop-how-usagov-outreach-connects-with-agency-partners","slug" : "talk-shop-usagov-outreach","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2020/04/21/talk-shop-usagov-outreach/" },{"title" :"Writing for the Accessible Web","deck" : "Learn how to write and design web content that is accessible for everyone.","summary" : "Watch this special presentation featuring 18f Content Strategist, Ryan Johnson, where he discusses how you can effectively write accessible web content.","date" : "2020-03-20T15:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ryan-johnson" : "Ryan Johnson"},"topics" : { "accessibility" : "Accessibility", "communication" : "Communication", "content-strategy" : "Content strategy", "content-strategy" : "Content strategy", "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"2020-03-20-writing-for-accessible-web.md", "filepath" :"events/2020/03/2020-03-20-writing-for-accessible-web.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/03/2020-03-20-writing-for-accessible-web.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/03/2020-03-20-writing-for-accessible-web.md","slug" : "writing-for-accessible-web","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/03/20/writing-for-accessible-web/" },{"title" :"SocialGov Talks: Tips for LinkedIn Content Strategy, with Matt Ross","deck" : "","summary" : "Matt Ross, of LinkedIn’s Marketing Solutions Government & Advocacy team, will share tips and best practices on how to improve your agency’s use of content to maximize engagement with your core audience.","date" : "2019-08-21T15:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"matt-ross" : "Matt Ross"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "social-media" : "Social media" },"primary_image" : { "uid" : "socialgov-linkedin-2", "alt" : "Tips for LinkedIn Content Strategy — A SocialGov Community of Practice Meeting in set white text against a light blue background with overlapping, wavy pink and blue lines off to the side that reference the ocean.", "width" : "2560", "height" : "1440", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2019-08-21-socialgov-talks-tips-for-linkedin-content-strategy-with-matt-ross.md", "filepath" :"events/2019/08/2019-08-21-socialgov-talks-tips-for-linkedin-content-strategy-with-matt-ross.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2019/08/2019-08-21-socialgov-talks-tips-for-linkedin-content-strategy-with-matt-ross.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2019/08/2019-08-21-socialgov-talks-tips-for-linkedin-content-strategy-with-matt-ross.md","slug" : "socialgov-talks-tips-for-linkedin-content-strategy-with-matt-ross","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2019/08/21/socialgov-talks-tips-for-linkedin-content-strategy-with-matt-ross/" },{"title" :"Principles of Speaking Plainly","deck" : "","summary" : "This seminar adapts principles of plain language to the context of speaking, covering not only wording but also structure and integration with visual aids.","date" : "2019-04-10T15:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"christopher-chip-crane" : "Christopher 'Chip' Crane","katherine-spivey" : "Katherine Spivey"},"topics" : { "communication" : "Communication", "plain-language" : "Plain language" },"primary_image" : { "uid" : "plain-language", "alt" : "Plain Language / plainlanguage.gov", "width" : "400", "height" : "400", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2019-04-10-principles-speaking-plainly.md", "filepath" :"events/2019/04/2019-04-10-principles-speaking-plainly.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2019/04/2019-04-10-principles-speaking-plainly.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2019/04/2019-04-10-principles-speaking-plainly.md","slug" : "principles-speaking-plainly","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2019/04/10/principles-speaking-plainly/" },{"title" :"Managing Your Plain Language Career","deck" : "","summary" : "We’ll discuss how to document and publicize your formal and informal plain language work — teaching, training, reviewing, or copyediting.","date" : "2019-03-13T15:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"donna-garland" : "Donna Garland","jonathan-withington" : "Jonathan Withington","megan-miller" : "Megan Miller","katherine-spivey" : "Katherine Spivey"},"topics" : { "communication" : "Communication", "plain-language" : "Plain language" },"primary_image" : { "uid" : "plain-language", "alt" : "Plain Language / plainlanguage.gov", "width" : "400", "height" : "400", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2019-03-13-managing-your-plain-language-career.md", "filepath" :"events/2019/03/2019-03-13-managing-your-plain-language-career.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2019/03/2019-03-13-managing-your-plain-language-career.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2019/03/2019-03-13-managing-your-plain-language-career.md","slug" : "managing-your-plain-language-career","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2019/03/13/managing-your-plain-language-career/" },{"title" :"Marketing-as-a-Service: An Introduction to USAGov's Partnership Toolkit","deck" : "","summary" : "The USAGov team will talk about their new Partnership Toolkit and focus on how government agencies can partner with USAGov to market various programs and services.","date" : "2018-04-03T15:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"victoria-wales" : "Victoria Bitzer-Wales","claire-loxsom" : "Claire Loxsom"},"topics" : { "communication" : "Communication" },"branch" : "bc-archive-content-3", "filename" :"2018-03-27-marketingasaservice-an-introduction-usagovs-partnership-toolkit.md", "filepath" :"events/2018/03/2018-03-27-marketingasaservice-an-introduction-usagovs-partnership-toolkit.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2018/03/2018-03-27-marketingasaservice-an-introduction-usagovs-partnership-toolkit.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2018/03/2018-03-27-marketingasaservice-an-introduction-usagovs-partnership-toolkit.md","aliases" : {"0" : "/event/marketingasaservice-an-introduction-usagovs-partnership-toolkit/"},"slug" : "marketingasaservice-an-introduction-usagovs-partnership-toolkit","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2018/04/03/marketingasaservice-an-introduction-usagovs-partnership-toolkit/" },{"title" :"New USAGov Program Aims to Help Agencies Market Within the Federal Government","summary" : "The Outreach and Marketing team from USAGov helps agencies amplify their key messages through a variety of channels.","date" : "2018-04-02T12:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"claire-loxsom" : "Claire Loxsom"},"topics" : { "accessibility" : "Accessibility", "analytics" : "Analytics", "communication" : "Communication", "content-strategy" : "Content strategy", "design" : "Design", "multilingual" : "Multilingual", "public-policy" : "Public policy", "social-media" : "Social media", "user-experience" : "User experience" },"featured_image" : { "uid" : "usagov-marketing", "alt" : "USAGov Logo" },"branch" : "bc-archive-content-3", "filename" :"2018-04-02-marketing-government-through-agency-partnerships.md", "filepath" :"news/2018/04/2018-04-02-marketing-government-through-agency-partnerships.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2018/04/2018-04-02-marketing-government-through-agency-partnerships.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2018/04/2018-04-02-marketing-government-through-agency-partnerships.md","slug" : "marketing-government-through-agency-partnerships","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2018/04/02/marketing-government-through-agency-partnerships/" },{"title" :"The Data Briefing: How to Build a Chatbot in a Weekend","summary" : "As chatbots have become more popular, some online sites will let you create a chatbot with little or no programming.","date" : "2017-09-27T15:40:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"bbrantley" : "Bill Brantley"},"topics" : { "artificial-intelligence" : "Artificial intelligence", "communication" : "Communication", "content-strategy" : "Content strategy", "emerging-tech" : "Emerging tech", "research" : "Research", "robotic-process-automation" : "Robotic process automation", "social-media" : "Social media", "software-engineering" : "Software engineering" },"featured_image" : { "uid" : "Cropped-chatbot-technology-concept-on-electric-circuit-background-surrounded-by-related-ai-and-chat-icons-zapp2photo-istock-thinkstock-676338286", "alt" : "Chatbot technology concept on electric circuit background surrounded by related AI and chat icons" },"branch" : "bc-archive-content-3", "filename" :"2017-09-27-data-briefing-how-build-a-chatbot-in-a-weekend.md", "filepath" :"news/2017/09/2017-09-27-data-briefing-how-build-a-chatbot-in-a-weekend.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/09/2017-09-27-data-briefing-how-build-a-chatbot-in-a-weekend.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/09/2017-09-27-data-briefing-how-build-a-chatbot-in-a-weekend.md","slug" : "data-briefing-how-build-a-chatbot-in-a-weekend","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/09/27/data-briefing-how-build-a-chatbot-in-a-weekend/" },{"title" :"Design and Conflict\u0026#58; Do You Know Your Conflict Style\u0026#63;","summary" : "Building empathy towards users is always a part of the UX process, but it’s not always common practice to build empathy towards our teammates. Here’s an idea to proactively address conflict and build empathy through understanding on your team.","date" : "2017-09-18T09:00:34-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"meghan-lazier" : "Meghan Lazier"},"topics" : { "communication" : "Communication", "design" : "Design", "product-and-project-management" : "Product and project management", "user-experience" : "User experience" },"featured_image" : { "uid" : "old-boxing-gloves-nailed-to-the-textured-wall-viktor-gladkov-istock-thinkstock-506102725", "alt" : "Old boxing gloves nailed to a textured wall." },"branch" : "bc-archive-content-3", "filename" :"2017-09-18-design-conflict-do-you-know-your-conflict-style.md", "filepath" :"news/2017/09/2017-09-18-design-conflict-do-you-know-your-conflict-style.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/09/2017-09-18-design-conflict-do-you-know-your-conflict-style.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/09/2017-09-18-design-conflict-do-you-know-your-conflict-style.md","slug" : "design-conflict-do-you-know-your-conflict-style","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/09/18/design-conflict-do-you-know-your-conflict-style/" },{"title" :"How Federal Leaders Can Build the Will, Skill, and Velocity Needed for Digital Transformation","summary" : "Learning—and practicing—five imperatives of network leadership can help agencies improve their odds for successful digital transformation. Many organizations are undergoing digital transformation because the organizations see that it is necessary for long-term survival. However, digitally reinventing the organization is “one of the hardest journeys to make.” According to industry experts, two-thirds of organizations will fail","date" : "2017-09-06T03:00:31-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"bbrantley" : "Bill Brantley"},"topics" : { "communication" : "Communication", "emerging-tech" : "Emerging tech", "product-and-project-management" : "Product and project management", "professional-development" : "Professional development" },"featured_image" : { "uid" : "teamwork-new-product-researching-startup-crew-littlehenrabi-istock-thinkstock-538362390", "alt" : "A close-up of three people viewing something on a laptop." },"branch" : "bc-archive-content-3", "filename" :"2017-09-06-how-federal-leaders-can-build-the-will-skill-and-velocity-needed-for-digital-transformation.md", "filepath" :"news/2017/09/2017-09-06-how-federal-leaders-can-build-the-will-skill-and-velocity-needed-for-digital-transformation.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/09/2017-09-06-how-federal-leaders-can-build-the-will-skill-and-velocity-needed-for-digital-transformation.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/09/2017-09-06-how-federal-leaders-can-build-the-will-skill-and-velocity-needed-for-digital-transformation.md","aliases" : {"0" : "/2017/09/06/five-ways-federal-leaders-can-build-the-will-skill-and-velocity-needed-for-digital-transformation/"},"slug" : "how-federal-leaders-can-build-the-will-skill-and-velocity-needed-for-digital-transformation","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/09/06/how-federal-leaders-can-build-the-will-skill-and-velocity-needed-for-digital-transformation/" },{"title" :"Webinar Recap: Plain Language Action and Information Network (PLAIN) June Meeting","summary" : "This June 2017 meeting featured the presentation, Plain Language Spectrum: Every Step Counts!","date" : "2017-06-30T03:00:41-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"samantha-hinz" : "Samantha Hinz"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"2017-06-30-webinar-recap-plain-language-action-and-information-network-plain-june-meeting.md", "filepath" :"news/2017/06/2017-06-30-webinar-recap-plain-language-action-and-information-network-plain-june-meeting.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/06/2017-06-30-webinar-recap-plain-language-action-and-information-network-plain-june-meeting.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/06/2017-06-30-webinar-recap-plain-language-action-and-information-network-plain-june-meeting.md","slug" : "webinar-recap-plain-language-action-and-information-network-plain-june-meeting","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/06/30/webinar-recap-plain-language-action-and-information-network-plain-june-meeting/" },{"title" :"Style Guides by Government Agencies","summary" : "This page is a collection of style guides created by government agencies.","date" : "2017-05-23T03:43:08-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"style-guides-by-government-agencies.md", "filepath" :"resources/style-guides-by-government-agencies.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/style-guides-by-government-agencies.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/style-guides-by-government-agencies.md","slug" : "style-guides-by-government-agencies","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/style-guides-by-government-agencies/" },{"title" :"Build Your Audience by Hosting a Twitter Chat","summary" : "Twitter is more than just a platform for sharing news and updates: it can be a tool for directly communicating with your community and understanding what is important to them. One way you can connect with your Twitter audience is by hosting a Twitter Chat. They can be a good way to discuss key topics,","date" : "2017-05-01T15:00:08-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"aids-gov" : "AIDS.gov"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "product-and-project-management" : "Product and project management", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"2017-05-01-build-your-audience-by-hosting-a-twitter-chat.md", "filepath" :"news/2017/05/2017-05-01-build-your-audience-by-hosting-a-twitter-chat.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/05/2017-05-01-build-your-audience-by-hosting-a-twitter-chat.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/05/2017-05-01-build-your-audience-by-hosting-a-twitter-chat.md","slug" : "build-your-audience-by-hosting-a-twitter-chat","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/05/01/build-your-audience-by-hosting-a-twitter-chat/" },{"title" :"Improving Stakeholder Collaboration Can Improve Software Development Performance","summary" : "It’s important for software development organizations to make it as easy as possible to enable improved stakeholder behavior. Development stakeholders can include business development representatives, product managers, and senior project managers, and they are typically carrying the weight of the organization’s mission. They are concerned about the organization’s goals, and are usually focused on ensuring","date" : "2017-04-17T11:00:17-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"brian-fox" : "Brian Fox"},"topics" : { "best-practices" : "Best practices", "communication" : "Communication", "content-strategy" : "Content strategy" },"branch" : "bc-archive-content-3", "filename" :"2017-04-17-improving-stakeholder-collaboration-can-improve-software-development-performance.md", "filepath" :"news/2017/04/2017-04-17-improving-stakeholder-collaboration-can-improve-software-development-performance.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/04/2017-04-17-improving-stakeholder-collaboration-can-improve-software-development-performance.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/04/2017-04-17-improving-stakeholder-collaboration-can-improve-software-development-performance.md","slug" : "improving-stakeholder-collaboration-can-improve-software-development-performance","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/04/17/improving-stakeholder-collaboration-can-improve-software-development-performance/" },{"title" :"Letting Go of 85 Percent of Our Email Subscribers","summary" : "Late last year, Business.USA.gov (BUSA) began transitioning its web presence to USA.gov and with its content, came its social media and email accounts. While transferring ownership of a Twitter account is fairly easy to do from a technical standpoint, transferring email ownership and tools is not. We had to tackle","date" : "2017-03-13T13:04:16-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"victoria-wales" : "Victoria Bitzer-Wales"},"topics" : { "analytics" : "Analytics", "communication" : "Communication", "content-strategy" : "Content strategy", "product-and-project-management" : "Product and project management" },"branch" : "bc-archive-content-3", "filename" :"2017-03-13-letting-go-of-85-percent-of-our-email-subscribers.md", "filepath" :"news/2017/03/2017-03-13-letting-go-of-85-percent-of-our-email-subscribers.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/03/2017-03-13-letting-go-of-85-percent-of-our-email-subscribers.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/03/2017-03-13-letting-go-of-85-percent-of-our-email-subscribers.md","slug" : "letting-go-of-85-percent-of-our-email-subscribers","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/03/13/letting-go-of-85-percent-of-our-email-subscribers/" },{"title" :"Writing for the Web Is Easy. Writing for Users Is Not.","summary" : "We all do it. Whether on Twitter, Facebook, or the comment section on a news article, it’s easy to get our writing on the internet. Many of us have personal websites or contribute to blogs. We work at organizations with content management systems that allow us to publish pages with a single button click. The","date" : "2016-11-07T11:00:25-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"chris-goranson" : "Chris Goranson","emileigh-barnes" : "Emileigh Barnes","phoebe-espiritu" : "Phoebe Espiritu"},"topics" : { "accessibility" : "Accessibility", "communication" : "Communication", "content-strategy" : "Content strategy", "human-centered-design" : "Human-centered design", "plain-language" : "Plain language", "research" : "Research" },"branch" : "bc-archive-content-3", "filename" :"2016-11-07-writing-for-the-web-is-easy-writing-for-users-is-not.md", "filepath" :"news/2016/11/2016-11-07-writing-for-the-web-is-easy-writing-for-users-is-not.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/11/2016-11-07-writing-for-the-web-is-easy-writing-for-users-is-not.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/11/2016-11-07-writing-for-the-web-is-easy-writing-for-users-is-not.md","slug" : "writing-for-the-web-is-easy-writing-for-users-is-not","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/11/07/writing-for-the-web-is-easy-writing-for-users-is-not/" },{"title" :"The Essentials of an Editorial Calendar","summary" : "Anyone engaged in content marketing or content production probably owns a robust editorial calendar. A calendar that is quickly updated, helps keep deadlines and is flexible can serve as a helpful blueprint of your content activities for the year. At USAGov we cover a lot of topics and partner with many agencies. Having an editorial","date" : "2016-10-24T10:00:37-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"victoria-wales" : "Victoria Bitzer-Wales"},"topics" : { "analytics" : "Analytics", "communication" : "Communication", "content-strategy" : "Content strategy", "multilingual" : "Multilingual", "multimedia" : "Multimedia", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"2016-10-24-the-essentials-of-an-editorial-calendar.md", "filepath" :"news/2016/10/2016-10-24-the-essentials-of-an-editorial-calendar.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/10/2016-10-24-the-essentials-of-an-editorial-calendar.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/10/2016-10-24-the-essentials-of-an-editorial-calendar.md","slug" : "the-essentials-of-an-editorial-calendar","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/10/24/the-essentials-of-an-editorial-calendar/" },{"title" :"Where Content and Marketing Meet: An email Case Study","summary" : "Content marketing is everywhere and you’re hearing more about it every day—but how do you do it well? While content marketing can take many forms (articles, infographics, videos, and more), it shares a common purpose: providing useful content to attract new customers to your product or service. At USAGov, customized email messages to our subscribers","date" : "2016-07-15T10:00:28-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"victoria-wales" : "Victoria Bitzer-Wales","darren-b-lurie" : "Darren B. Lurie"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "product-and-project-management" : "Product and project management" },"branch" : "bc-archive-content-3", "filename" :"2016-07-15-where-content-and-marketing-meet-an-e-mail-case-study.md", "filepath" :"news/2016/07/2016-07-15-where-content-and-marketing-meet-an-e-mail-case-study.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/07/2016-07-15-where-content-and-marketing-meet-an-e-mail-case-study.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/07/2016-07-15-where-content-and-marketing-meet-an-e-mail-case-study.md","slug" : "where-content-and-marketing-meet-an-email-case-study","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/07/15/where-content-and-marketing-meet-an-email-case-study/" },{"title" :"The Content Corner: Will You Read This Entire Post?","summary" : "Deep down we’ve always known that people only read a small portion of any content shared online. In many ways that can’t be fixed but there are ways to help people read more or at least scan better. There was a book I loved as a child that featured the Sesame Street character Grover, titled","date" : "2016-04-11T11:00:29-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"tyrus-manuel" : "Tyrus Manuel"},"topics" : { "analytics" : "Analytics", "communication" : "Communication", "content-strategy" : "Content strategy", "plain-language" : "Plain language", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"2016-04-11-the-content-corner-will-you-read-this-entire-post.md", "filepath" :"news/2016/04/2016-04-11-the-content-corner-will-you-read-this-entire-post.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/04/2016-04-11-the-content-corner-will-you-read-this-entire-post.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/04/2016-04-11-the-content-corner-will-you-read-this-entire-post.md","slug" : "the-content-corner-will-you-read-this-entire-post","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/04/11/the-content-corner-will-you-read-this-entire-post/" },{"title" :"Transcreation: Why Do We Need It?","summary" : "Transcreation is a relatively new term that blends the words translation and creation. In a nutshell, transcreation involves taking a concept in one language and completely recreating it in another language. A successfully transcreated message (either written or visual) evokes the same emotions and carries the same implications in the target language as it does","date" : "2016-04-08T10:00:14-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andrea-m-castelluccio" : "Andrea M. Castelluccio"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "content-strategy" : "Content strategy", "multilingual" : "Multilingual", "product-and-project-management" : "Product and project management" },"branch" : "bc-archive-content-3", "filename" :"2016-04-08-transcreation-why-do-we-need-it.md", "filepath" :"news/2016/04/2016-04-08-transcreation-why-do-we-need-it.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/04/2016-04-08-transcreation-why-do-we-need-it.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/04/2016-04-08-transcreation-why-do-we-need-it.md","slug" : "transcreation-why-do-we-need-it","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/04/08/transcreation-why-do-we-need-it/" },{"title" :"The Content Corner: Four Ways to Help Your Content Stand Out","summary" : "When discussing trends for 2016, I made some mention of the content overload that started in 2015 but will certainly increase in 2016. Contently recently found that organizations created 73% more content in 2015 than in 2014. I see no reason why that number will decline in 2016, especially as content becomes the beast of","date" : "2016-02-01T10:00:28-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"tyrus-manuel" : "Tyrus Manuel"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "data-visualization" : "Data visualization", "multimedia" : "Multimedia" },"branch" : "bc-archive-content-3", "filename" :"2016-02-01-the-content-corner-four-ways-to-help-your-content-stand-out.md", "filepath" :"news/2016/02/2016-02-01-the-content-corner-four-ways-to-help-your-content-stand-out.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/02/2016-02-01-the-content-corner-four-ways-to-help-your-content-stand-out.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/02/2016-02-01-the-content-corner-four-ways-to-help-your-content-stand-out.md","slug" : "the-content-corner-four-ways-to-help-your-content-stand-out","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/02/01/the-content-corner-four-ways-to-help-your-content-stand-out/" },{"title" :"Good Content Needs Plain Language","summary" : "If good content is essential to good user experience, as Tyrus Manuel proposes in his November 23, 2015, DigitalGov post, then plain language is also part of good user experience. Plain language helps the public do what they need to do—find forms, apply for benefits, look up information and more—when they use federal websites and other","date" : "2015-12-23T13:48:55-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"cynthia-baur" : "Cynthia Baur"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "plain-language" : "Plain language", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2015-12-23-good-content-needs-plain-language.md", "filepath" :"news/2015/12/2015-12-23-good-content-needs-plain-language.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/12/2015-12-23-good-content-needs-plain-language.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/12/2015-12-23-good-content-needs-plain-language.md","slug" : "good-content-needs-plain-language","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/12/23/good-content-needs-plain-language/" },{"title" :"The Content Corner: Is Pair Writing Right for You?","summary" : "Fresh from last week’s article about workflows and their importance in the content creation process, I stumbled upon a new twist in content production known as pair writing. Many of you familiar with agile methodologies or software programming in general should know the term pair programming. Pair writing hopes to take some of the same","date" : "2015-12-14T10:00:35-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"tyrus-manuel" : "Tyrus Manuel"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "product-and-project-management" : "Product and project management", "research" : "Research" },"branch" : "bc-archive-content-3", "filename" :"2015-12-14-the-content-corner-is-pair-writing-right-for-you.md", "filepath" :"news/2015/12/2015-12-14-the-content-corner-is-pair-writing-right-for-you.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/12/2015-12-14-the-content-corner-is-pair-writing-right-for-you.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/12/2015-12-14-the-content-corner-is-pair-writing-right-for-you.md","slug" : "the-content-corner-is-pair-writing-right-for-you","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/12/14/the-content-corner-is-pair-writing-right-for-you/" },{"title" :"Getting Serious About Good Writing—EIA’s Write Right Curriculum","summary" : "Let’s see–you want to improve the skills of your agency’s writers. Here’s a to-do list: Enlist a high-level champion, ideally your agency head, to make statements saying writing skills are critical—check. Create a Writing Style Guide—check. Hold classes to introduce the Style Guide—check. Expand internal editing resources—check. But what’s next? If you really want to","date" : "2015-12-11T11:10:22-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"gina-pearson" : "Gina Pearson"},"topics" : { "communication" : "Communication", "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"2015-12-11-getting-serious-about-good-writing-eias-write-right-curriculum.md", "filepath" :"news/2015/12/2015-12-11-getting-serious-about-good-writing-eias-write-right-curriculum.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/12/2015-12-11-getting-serious-about-good-writing-eias-write-right-curriculum.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/12/2015-12-11-getting-serious-about-good-writing-eias-write-right-curriculum.md","slug" : "getting-serious-about-good-writing-eias-write-right-curriculum","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/12/11/getting-serious-about-good-writing-eias-write-right-curriculum/" },{"title" :"Roadmap for Creating a Writing Style Guide: One Step at a Time","summary" : "So, you’re tired of seeing little (or big!) errors on your agency’s website, and you flinch at the random writing styles. You feel like your agency’s content is good, but there are still too many inconsistencies. What you need is an agency Writing Style Guide. A good guide can set styles that improve your agency’s","date" : "2015-11-20T10:00:37-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"colleen-blessing" : "Colleen Blessing"},"topics" : { "communication" : "Communication", "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"2015-11-20-roadmap-for-creating-a-writing-style-guide-one-step-at-a-time.md", "filepath" :"news/2015/11/2015-11-20-roadmap-for-creating-a-writing-style-guide-one-step-at-a-time.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/11/2015-11-20-roadmap-for-creating-a-writing-style-guide-one-step-at-a-time.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/11/2015-11-20-roadmap-for-creating-a-writing-style-guide-one-step-at-a-time.md","slug" : "roadmap-for-creating-a-writing-style-guide-one-step-at-a-time","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/11/20/roadmap-for-creating-a-writing-style-guide-one-step-at-a-time/" },{"title" :"Technical Writing Need Not Be Abstruse—Use Plain Language for Maximum Impact","summary" : "Author writes: Additionally, the method utilized a myriad of factors for the purpose of incentivizing production to hit record-high levels of magnitude in the equivalent time period. Author thinks: My work sounds serious, impressive and interesting. Reader thinks: Huh? Technical writers are great—some of my favorite colleagues are technical writers. But technical writers often need","date" : "2015-10-23T10:00:55-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"colleen-blessing" : "Colleen Blessing"},"topics" : { "communication" : "Communication", "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"2015-10-23-technical-writing-need-not-be-abstruse-use-plain-language-for-maximum-impact.md", "filepath" :"news/2015/10/2015-10-23-technical-writing-need-not-be-abstruse-use-plain-language-for-maximum-impact.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/10/2015-10-23-technical-writing-need-not-be-abstruse-use-plain-language-for-maximum-impact.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/10/2015-10-23-technical-writing-need-not-be-abstruse-use-plain-language-for-maximum-impact.md","slug" : "technical-writing-need-not-be-abstruse-use-plain-language-for-maximum-impact","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/10/23/technical-writing-need-not-be-abstruse-use-plain-language-for-maximum-impact/" },{"title" :"Income Scams Are Subject of New FTC Fotonovela","summary" : "The FTC’s second Spanish-language fotonovela is about scams that promise you can make money selling high-end products or brand-name merchandise. If the pitch sounds familiar, that’s because the story is based on facts from a recent [Federal Trade Commission] FTC lawsuit against a","date" : "2015-10-14T10:00:28-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"alvaro-puig" : "Alvaro Puig"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "multilingual" : "Multilingual" },"branch" : "bc-archive-content-3", "filename" :"2015-10-14-income-scams-are-subject-of-new-ftc-fotonovela.md", "filepath" :"news/2015/10/2015-10-14-income-scams-are-subject-of-new-ftc-fotonovela.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/10/2015-10-14-income-scams-are-subject-of-new-ftc-fotonovela.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/10/2015-10-14-income-scams-are-subject-of-new-ftc-fotonovela.md","slug" : "income-scams-are-subject-of-new-ftc-fotonovela","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/10/14/income-scams-are-subject-of-new-ftc-fotonovela/" },{"title" :"The Content Corner: Should You Stop Writing and Start Podcasting?","summary" : "Several months or so ago, I raised the question of whether you and your agency should be podcasting. Incidentally, my post coincided with the launch of DigitalGov’s new podcast series.","date" : "2015-09-14T10:00:35-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"tyrus-manuel" : "Tyrus Manuel"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "podcast" : "Podcast" },"branch" : "bc-archive-content-3", "filename" :"2015-09-14-the-content-corner-should-you-stop-writing-and-start-podcasting.md", "filepath" :"news/2015/09/2015-09-14-the-content-corner-should-you-stop-writing-and-start-podcasting.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/09/2015-09-14-the-content-corner-should-you-stop-writing-and-start-podcasting.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/09/2015-09-14-the-content-corner-should-you-stop-writing-and-start-podcasting.md","slug" : "the-content-corner-should-you-stop-writing-and-start-podcasting","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/09/14/the-content-corner-should-you-stop-writing-and-start-podcasting/" },{"title" :"FAQs Done Right","summary" : "In the circle of Web content life, FAQ sections are an endangered species. We’ve previously discussed the relevance of FAQs: Should FAQs go extinct, or are they a useful tool in your content ecosystem? Kathryn Catania, Chief of the Plain Language and Content Division at the U.S. Citizenship and Immigration Services, encourages agencies to take","date" : "2015-09-04T10:00:35-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"awichman" : "Ashley Wichman"},"topics" : { "communication" : "Communication", "plain-language" : "Plain language", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2015-09-04-faqs-done-right.md", "filepath" :"news/2015/09/2015-09-04-faqs-done-right.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/09/2015-09-04-faqs-done-right.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/09/2015-09-04-faqs-done-right.md","slug" : "faqs-done-right","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/09/04/faqs-done-right/" },{"title" :"The Content Corner: Optimize Your Content","summary" : "For the past several weeks, I have been writing about fairly cerebral and more technical aspects of content generation and language in general. This week, I felt it was time to get back to a more basic content concept: content optimization. Frequently when content optimization is discussed it is heavily focused on search engine optimization","date" : "2015-08-31T10:00:08-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"tyrus-manuel" : "Tyrus Manuel"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "data-visualization" : "Data visualization", "search-engine-optimization" : "Search engine optimization" },"branch" : "bc-archive-content-3", "filename" :"2015-08-31-the-content-corner-optimize-your-content.md", "filepath" :"news/2015/08/2015-08-31-the-content-corner-optimize-your-content.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/08/2015-08-31-the-content-corner-optimize-your-content.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/08/2015-08-31-the-content-corner-optimize-your-content.md","slug" : "the-content-corner-optimize-your-content","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/08/31/the-content-corner-optimize-your-content/" },{"title" :"18F’s Style Guide for Open Source Project Documentation","summary" : "We routinely publish our best practices in the 18F Guides, and today we’re happy to launch a new one: the 18F Open Source Style Guide. The Open Source Style Guide is a comprehensive handbook for writing clear, accessible, and user-friendly documentation so that","date" : "2015-08-03T10:00:04-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"melody-kramer" : "Melody Kramer"},"topics" : { "communication" : "Communication", "open-source" : "Open source", "software-engineering" : "Software engineering" },"branch" : "bc-archive-content-3", "filename" :"2015-08-03-18fs-style-guide-for-open-source-project-documentation.md", "filepath" :"news/2015/08/2015-08-03-18fs-style-guide-for-open-source-project-documentation.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/08/2015-08-03-18fs-style-guide-for-open-source-project-documentation.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/08/2015-08-03-18fs-style-guide-for-open-source-project-documentation.md","slug" : "18fs-style-guide-for-open-source-project-documentation","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/08/03/18fs-style-guide-for-open-source-project-documentation/" },{"title" :"The Content Corner: Finding Your Voice","summary" : "No, this is not another post about podcasting but about a different voice entirely. It is the words you use, the conversation that you are having with your users.","date" : "2015-04-20T10:00:55-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"tyrus-manuel" : "Tyrus Manuel"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "content-strategy" : "Content strategy", "content-strategy" : "Content strategy", "research" : "Research", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"2015-04-20-the-content-corner-finding-your-voice.md", "filepath" :"news/2015/04/2015-04-20-the-content-corner-finding-your-voice.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/04/2015-04-20-the-content-corner-finding-your-voice.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/04/2015-04-20-the-content-corner-finding-your-voice.md","slug" : "the-content-corner-finding-your-voice","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/04/20/the-content-corner-finding-your-voice/" },{"title" :"Plain Language Web Writing Tips","summary" : "Help your readers complete their tasks with these Plain Language writing tips.","date" : "2015-03-06T02:58:29-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"rflagg" : "Rachel Flagg","awichman" : "Ashley Wichman"},"topics" : { "communication" : "Communication", "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"plain-language-web-writing-tips.md", "filepath" :"resources/plain-language-web-writing-tips.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/plain-language-web-writing-tips.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/plain-language-web-writing-tips.md","slug" : "plain-language-web-writing-tips","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/plain-language-web-writing-tips/" },{"title" :"Get Out of the Jargon Trap: Plain Language Training Can Help","summary" : "The Plain Language Action and Information Network (PLAIN) is the official federal working group designated to help agencies with plain language, including training. PLAIN offers free 3.5-hour classes in the principles of plain language and plain language for Web writing.","date" : "2014-08-15T10:00:22-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"wendy-wagner-smith" : "Wendy Wagner-Smith"},"topics" : { "communication" : "Communication", "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"2014-08-15-get-out-of-the-jargon-trap-plain-language-training-can-help.md", "filepath" :"news/2014/08/2014-08-15-get-out-of-the-jargon-trap-plain-language-training-can-help.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/08/2014-08-15-get-out-of-the-jargon-trap-plain-language-training-can-help.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/08/2014-08-15-get-out-of-the-jargon-trap-plain-language-training-can-help.md","slug" : "get-out-of-the-jargon-trap-plain-language-training-can-help","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/08/15/get-out-of-the-jargon-trap-plain-language-training-can-help/" },{"title" :"Using Visual Content to Drive Engagement","summary" : "When USA.gov was preparing to launch our campaign introducing the 2014 Consumer Action Handbook (CAH), we wanted to create highly-visual social content to see how it would do in comparison to standard text and link social media content.","date" : "2014-06-23T10:00:41-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jonathan-rubin" : "Jonathan Rubin"},"topics" : { "communication" : "Communication", "multimedia" : "Multimedia", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"2014-06-23-using-visual-content-to-drive-engagement.md", "filepath" :"news/2014/06/2014-06-23-using-visual-content-to-drive-engagement.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/06/2014-06-23-using-visual-content-to-drive-engagement.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/06/2014-06-23-using-visual-content-to-drive-engagement.md","slug" : "using-visual-content-to-drive-engagement","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/06/23/using-visual-content-to-drive-engagement/" },{"title" :"Civic Hacking: Pathways for Participation","summary" : "The National Day of Civic Hacking is actually a weekend. An awe-inspiring two days of collaborative work where coders, designers, writers, innovative thinkers,","date" : "2014-05-02T10:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"tammi-marcoullier" : "Tammi Marcoullier"},"topics" : { "challenges-and-prize-competitions" : "Challenges and prize competitions", "communication" : "Communication", "innovation" : "Innovation", "open-data" : "Open data", "software-engineering" : "Software engineering" },"branch" : "bc-archive-content-3", "filename" :"2014-05-02-five-ways-to-hack-government-data-and-you-wont-believe-what-happens.md", "filepath" :"news/2014/05/2014-05-02-five-ways-to-hack-government-data-and-you-wont-believe-what-happens.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/05/2014-05-02-five-ways-to-hack-government-data-and-you-wont-believe-what-happens.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/05/2014-05-02-five-ways-to-hack-government-data-and-you-wont-believe-what-happens.md","slug" : "five-ways-to-hack-government-data-and-you-wont-believe-what-happens","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/05/02/five-ways-to-hack-government-data-and-you-wont-believe-what-happens/" },{"title" :"How to Tell Your Agency’s Story—Plainly","summary" : "You’ve got the right words, the active verbs, the carefully chosen adjectives and adverbs. You’ve got the facts. You’ve got the talking points. All you have to do is put it together, right?","date" : "2014-04-16T10:00:23-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katherine-spivey" : "Katherine Spivey"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "plain-language" : "Plain language", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"2014-04-16-how-to-tell-your-agencys-story-plainly.md", "filepath" :"news/2014/04/2014-04-16-how-to-tell-your-agencys-story-plainly.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/04/2014-04-16-how-to-tell-your-agencys-story-plainly.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/04/2014-04-16-how-to-tell-your-agencys-story-plainly.md","slug" : "how-to-tell-your-agencys-story-plainly","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/04/16/how-to-tell-your-agencys-story-plainly/" },{"title" :"Plain Language Page Titles: More Important than Ever","summary" : "Government Web pages are found mainly through search engines. Google recently redesigned its search results page and there are quite a few small, but impactful, changes in this latest redesign. Specifically, it affects how page titles are displayed. Many experts now recommend even","date" : "2014-03-28T01:00:27-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ammie-farraj-feijoo" : "Ammie Farraj Feijoo"},"topics" : { "analytics" : "Analytics", "communication" : "Communication", "content-strategy" : "Content strategy", "search-engine-optimization" : "Search engine optimization" },"branch" : "bc-archive-content-3", "filename" :"2014-03-28-plain-language-page-titles-more-important-than-ever.md", "filepath" :"news/2014/03/2014-03-28-plain-language-page-titles-more-important-than-ever.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/03/2014-03-28-plain-language-page-titles-more-important-than-ever.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/03/2014-03-28-plain-language-page-titles-more-important-than-ever.md","slug" : "plain-language-page-titles-more-important-than-ever","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/03/28/plain-language-page-titles-more-important-than-ever/" },{"title" :"Creating E-Books: Think Functionality, Not Aesthetics","summary" : "E-books are great for one thing: reading on mobile devices. Their reflowable text adjusts to fit the reader’s smartphone, tablet, or e-reader in the type size the reader chooses. They are essential for reading on smartphones, and better than pdf’s for all but the biggest tablets.","date" : "2014-03-07T11:12:10-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"carolyn-cihelka" : "Carolyn Cihelka"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "design" : "Design", "mobile" : "Mobile" },"branch" : "bc-archive-content-3", "filename" :"2014-03-07-creating-e-books-think-functionality-not-aesthetics.md", "filepath" :"news/2014/03/2014-03-07-creating-e-books-think-functionality-not-aesthetics.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/03/2014-03-07-creating-e-books-think-functionality-not-aesthetics.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/03/2014-03-07-creating-e-books-think-functionality-not-aesthetics.md","slug" : "creating-e-books-think-functionality-not-aesthetics","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/03/07/creating-e-books-think-functionality-not-aesthetics/" },{"title" :"Top 10 Lessons Learned from Launching an Engaging Social Intranet","summary" : "On January 16th, the Federal Communicators Network gathered at the National Archives and Records Administration (NARA). The topic of the day was Driving Employee Engagement through a Social Intranet, and Kelly Osborn, NARA’s community manager for the Internal Collaboration Network (ICN) was the expert speaker. Kelly has been the driving force behind the project from","date" : "2014-01-24T15:19:34-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"mary-king" : "Mary King"},"topics" : { "communication" : "Communication", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"2014-01-24-top-10-lessons-learned-from-launching-an-engaging-social-intranet.md", "filepath" :"news/2014/01/2014-01-24-top-10-lessons-learned-from-launching-an-engaging-social-intranet.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/01/2014-01-24-top-10-lessons-learned-from-launching-an-engaging-social-intranet.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/01/2014-01-24-top-10-lessons-learned-from-launching-an-engaging-social-intranet.md","slug" : "top-10-lessons-learned-from-launching-an-engaging-social-intranet","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/01/24/top-10-lessons-learned-from-launching-an-engaging-social-intranet/" },{"title" :"5 Tips for Communicating Technical Information: iPad Pilot","summary" : "“The difference between the right word and the almost right word is the difference between lightning and the lightning bug.” — Mark Twain It’s simple—you’re the technical expert; you know the topic inside out, so of course you can easily explain it to a captive audience. Right? Not always. Communicators in every industry know that message","date" : "2013-11-12T13:35:40-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"alan-greilsamer" : "Alan Greilsamer"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "mobile" : "Mobile", "product-and-project-management" : "Product and project management", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2013-11-12-5-tips-for-communicating-technical-information-ipad-pilot.md", "filepath" :"news/2013/11/2013-11-12-5-tips-for-communicating-technical-information-ipad-pilot.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2013/11/2013-11-12-5-tips-for-communicating-technical-information-ipad-pilot.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2013/11/2013-11-12-5-tips-for-communicating-technical-information-ipad-pilot.md","slug" : "5-tips-for-communicating-technical-information-ipad-pilot","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2013/11/12/5-tips-for-communicating-technical-information-ipad-pilot/" },{"title" :"Plain Language Expert","summary" : "A few days ago a coworker asked me to look at a paragraph. He said it was on the top customer service priorities in our division. So I scooted my chair over and looked at it. Then I looked at him and asked, “But what","date" : "2013-09-26T08:24:42-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katherine-spivey" : "Katherine Spivey"},"topics" : { "communication" : "Communication", "content-strategy" : "Content strategy", "plain-language" : "Plain language", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2013-09-26-plain-language-ninja.md", "filepath" :"news/2013/09/2013-09-26-plain-language-ninja.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2013/09/2013-09-26-plain-language-ninja.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2013/09/2013-09-26-plain-language-ninja.md","slug" : "plain-language-expert","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2013/09/26/plain-language-expert/" },{"title" :"","summary" : "A resource to help federal employees write in plain language and comply with the Plain Writing Act of 2010.","date" : "0001-01-01T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "communication" : "Communication", "plain-language" : "Plain language" },"branch" : "bc-archive-content-3", "filename" :"source_plain-language.md", "filepath" :"sources/source_plain-language.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/sources/source_plain-language.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/sources/source_plain-language.md","slug" : "plain-language","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/sources/plain-language/" }] }