{ "version" : "https://jsonfeed.org/version/1", "content" : "topics", "type" : "list", "title" : "Budgeting and performance |Digital.gov", "description": "Budgeting and performance", "home_page_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/", "count" : "42","feed_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/topics/budgeting-and-performance/index.json", "section" : "topics", "items" : [{"title" :"Creating a blueprint for quality: How the PX Contact Center helps agents grow their skills","deck" : "Every day, live agents at USA.gov’s Public Experience (PX) Contact Center answer questions from the public about government benefits and services. Learn how the PX Contact Center develops a workforce of excellent agents, using immersive onboarding, tailored and continuous training, feedback loops, and calibration meetings to empower their agents to deliver accurate information. USA.gov’s system for employee and contact center management ensures that every customer interaction leaves a lasting impact.","summary" : "Every day, live agents at USA.gov’s Public Experience (PX) Contact Center answer questions from the public about government benefits and services. Learn how the PX Contact Center develops a workforce of excellent agents, using immersive onboarding, tailored and continuous training, feedback loops, and calibration meetings to empower their agents to deliver accurate information. USA.gov’s system for employee and contact center management ensures that every customer interaction leaves a lasting impact.","date" : "2024-04-23T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "analytics" : "Analytics", "best-practices" : "Best practices", "budgeting-and-performance" : "Budgeting and performance", "contact-centers" : "Contact centers", "human-centered-design" : "Human-centered design", "information-collection" : "Information collection", "multilingual" : "Multilingual", "trust" : "Trust" },"branch" : "bc-archive-content-3", "filename" :"2024-04-25-creating-a-blueprint-for-quality-how-the-px-contact-center-helps-agents-grow-their-skills.md", "filepath" :"news/2024/04/2024-04-25-creating-a-blueprint-for-quality-how-the-px-contact-center-helps-agents-grow-their-skills.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/04/2024-04-25-creating-a-blueprint-for-quality-how-the-px-contact-center-helps-agents-grow-their-skills.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/04/2024-04-25-creating-a-blueprint-for-quality-how-the-px-contact-center-helps-agents-grow-their-skills.md","source" : "usagov","source_url" : "https://blog.usa.gov/creating-a-blueprint-for-quality-how-the-px-contact-center-helps-agents-grow-their-skills","weight" : "1","slug" : "creating-a-blueprint-for-quality-how-the-px-contact-center-helps-agents-grow-their-skills","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/04/23/creating-a-blueprint-for-quality-how-the-px-contact-center-helps-agents-grow-their-skills/" },{"title" :"Requirements for improving the management of federal programs and projects","deck" : "Understand the policy framework: Program Management Improvement Accountability Act and OMB Memo M-18-19","summary" : "Learn how to implement the Program Management Improvement Accountability Act to deliver better websites and digital services.","date" : "2024-02-20T16:02:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "budgeting-and-performance" : "Budgeting and performance", "governance" : "Governance", "product-and-project-management" : "Product and project management" },"branch" : "bc-archive-content-3", "filename" :"requirements-for-improving-the-management-of-federal-programs-and-projects.md", "filepath" :"resources/requirements-for-improving-the-management-of-federal-programs-and-projects.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/requirements-for-improving-the-management-of-federal-programs-and-projects.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/requirements-for-improving-the-management-of-federal-programs-and-projects.md","weight" : "1","slug" : "requirements-for-improving-the-management-of-federal-programs-and-projects","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/requirements-for-improving-the-management-of-federal-programs-and-projects/" },{"title" :"Maximizing impact of federal websites: Integrating metrics with annual goals and policies","deck" : "The Open Data, Design, and Development (ODDD) team discusses how OMB’s recent memo, Delivering a Digital-First Public Experience (M-23-22), inspired them to reassess their metrics plan to harmonize with policies governing federal public websites.","summary" : "The Open Data, Design, and Development (ODDD) team discusses how OMB’s recent memo, Delivering a Digital-First Public Experience (M-23-22), inspired them to reassess their metrics plan to harmonize with policies governing federal public websites.","date" : "2024-01-24T15:05:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "analytics" : "Analytics", "budgeting-and-performance" : "Budgeting and performance", "design" : "Design", "digital-service-delivery" : "Digital service delivery", "open-data" : "Open data" },"branch" : "bc-archive-content-3", "filename" :"2024-01-25-maximizing-impact-of-federal-websites-integrating-metrics-with-annual-goals-and-policies.md", "filepath" :"news/2024/01/2024-01-25-maximizing-impact-of-federal-websites-integrating-metrics-with-annual-goals-and-policies.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/01/2024-01-25-maximizing-impact-of-federal-websites-integrating-metrics-with-annual-goals-and-policies.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/01/2024-01-25-maximizing-impact-of-federal-websites-integrating-metrics-with-annual-goals-and-policies.md","source" : "doi-revenuedata","source_url" : "https://blog-nrrd.doi.gov/metrics-and-policy/","weight" : "1","slug" : "maximizing-impact-of-federal-websites-integrating-metrics-with-annual-goals-and-policies","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/01/24/maximizing-impact-of-federal-websites-integrating-metrics-with-annual-goals-and-policies/" },{"title" :"Performance.gov","summary" : "Performance.gov provides the public, agencies, members of Congress, academics, and the media a view into the progress underway to improve federal government performance and accountability to the American public.","date" : "2024-01-16T15:59:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "budgeting-and-performance" : "Budgeting and performance", "product-and-project-management" : "Product and project management" },"branch" : "bc-archive-content-3", "filename" :"performance-gov.md", "filepath" :"resources/performance-gov.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/performance-gov.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/performance-gov.md","source" : "performancegov","source_url" : "https://www.performance.gov/","weight" : "1","slug" : "performance-gov","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/performance-gov/" },{"title" :"TechFAR Hub","summary" : "Understand how to buy, build, and deliver modern digital services while staying on the correct side of compliance with the TechFAR Hub.","date" : "2024-01-16T14:58:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "acquisition" : "Acquisition", "budgeting-and-performance" : "Budgeting and performance", "product-and-project-management" : "Product and project management" },"branch" : "bc-archive-content-3", "filename" :"techfar-hub-get-started.md", "filepath" :"resources/techfar-hub-get-started.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/techfar-hub-get-started.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/techfar-hub-get-started.md","source" : "usds","source_url" : "https://techfarhub.usds.gov/get-started/","weight" : "1","slug" : "techfar-hub-get-started","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/techfar-hub-get-started/" },{"title" :"An introduction to analytics","deck" : "Use metrics and data to understand how people use your website","summary" : "Learn how to set performance goals, and identify specific KPIs and targets to measure and meet them, using web analytics.","date" : "2023-11-24T14:50:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"rflagg" : "Rachel Flagg"},"topics" : { "analytics" : "Analytics", "budgeting-and-performance" : "Budgeting and performance", "digital-service-delivery" : "Digital service delivery" },"branch" : "bc-archive-content-3", "filename" :"an-introduction-to-analytics.md", "filepath" :"resources/an-introduction-to-analytics.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/an-introduction-to-analytics.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/an-introduction-to-analytics.md","weight" : "1","slug" : "an-introduction-to-analytics","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/an-introduction-to-analytics/" },{"kicker" : "","title" :"Defining benchmarks and targets for intranet KPIs","deck" : "Paving the path to success","summary" : "Discover the keys to intranet success by harmonizing objectives, metrics, benchmarks, and targets. Elevate your organization’s intranet to new heights!","date" : "2023-11-15T16:41:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jessica-dunbar" : "Jessica Dunbar"},"topics" : { "analytics" : "Analytics", "budgeting-and-performance" : "Budgeting and performance", "content-strategy" : "Content strategy", "product-and-project-management" : "Product and project management" },"primary_image" : { "uid" : "analysis-data-kpi-metrics-flat-icons-pressureua-istock-getty-images-916567940", "alt" : "Analysis, data, and business icons in shades of blue and orange on a white background.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "pressureUA/iStock via Getty Images", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2023-11-14-defining-benchmarks-and-targets-for-intranet-kpis.md", "filepath" :"news/2023/11/2023-11-14-defining-benchmarks-and-targets-for-intranet-kpis.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/11/2023-11-14-defining-benchmarks-and-targets-for-intranet-kpis.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/11/2023-11-14-defining-benchmarks-and-targets-for-intranet-kpis.md","weight" : "1","slug" : "defining-benchmarks-and-targets-for-intranet-kpis","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/11/15/defining-benchmarks-and-targets-for-intranet-kpis/" },{"title" :"Why the American People Deserve a Digital Government","deck" : "OMB released new policy guidance for government that includes a variety of actions and standards to help federal agencies design, develop, and deliver modern websites and digital services. Memo M-23-22, Delivering a Digital-First Public Experience, will make it seamless for the public to obtain government information and services online, and help agencies fully implement the 21st Century Integrated Digital Experience Act (21st Century IDEA).","summary" : "OMB recently released new policy guidance for government that includes a variety of actions and standards to help federal agencies design, develop, and deliver modern websites and digital services. Memo M-23-22, Delivering a Digital-First Public Experience, will make it seamless for the public to obtain government information and services online, and help agencies fully implement the 21st Century Integrated Digital Experience Act (21st Century IDEA).","date" : "2023-09-22T13:26:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "analytics" : "Analytics", "best-practices" : "Best practices", "budgeting-and-performance" : "Budgeting and performance", "communication" : "Communication", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "design" : "Design", "digital-service-delivery" : "Digital service delivery", "governance" : "Governance", "human-centered-design" : "Human-centered design", "mobile" : "Mobile", "multilingual" : "Multilingual", "plain-language" : "Plain language", "privacy" : "Privacy", "public-policy" : "Public policy", "search" : "Search", "search-engine-optimization" : "Search engine optimization", "security" : "Security", "social-media" : "Social media", "trust" : "Trust", "usability" : "Usability", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2023-09-25-why-the-american-people-deserve-a-digital-government.md", "filepath" :"news/2023/09/2023-09-25-why-the-american-people-deserve-a-digital-government.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/09/2023-09-25-why-the-american-people-deserve-a-digital-government.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/09/2023-09-25-why-the-american-people-deserve-a-digital-government.md","source" : "whitehouse","source_url" : "https://www.whitehouse.gov/omb/briefing-room/2023/09/22/why-the-american-people-deserve-a-digital-government/","weight" : "1","slug" : "why-the-american-people-deserve-a-digital-government","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/09/22/why-the-american-people-deserve-a-digital-government/" },{"kicker" : "","title" :"4 steps writers and editors can take to demonstrate value","deck" : "How to strike a balance between cost and value","summary" : "As plain language writers and editors, we need to demonstrate the value we bring to projects. This writeup explains how to calculate the costs of our work and articulate its value.","date" : "2023-08-08T21:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"katherine-spivey" : "Katherine Spivey","meredith-larson" : "Meredith Larson"},"topics" : { "budgeting-and-performance" : "Budgeting and performance", "communication" : "Communication", "content-strategy" : "Content strategy", "content-strategy" : "Content strategy", "digital-service-delivery" : "Digital service delivery", "governance" : "Governance", "plain-language" : "Plain language", "professional-development" : "Professional development" },"primary_image" : { "uid" : "content-strategy-tarikvision-istock-getty-images-1411514984-comp", "alt" : "3-D isometric flat vector conceptual illustration of blog content strategy.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "TarikVision/iStock via Getty Images", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2023-08-08-4-steps-writers-and-editors-can-take-to-demonstrate-value.md", "filepath" :"news/2023/08/2023-08-08-4-steps-writers-and-editors-can-take-to-demonstrate-value.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/08/2023-08-08-4-steps-writers-and-editors-can-take-to-demonstrate-value.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/08/2023-08-08-4-steps-writers-and-editors-can-take-to-demonstrate-value.md","weight" : "1","slug" : "4-steps-writers-and-editors-can-take-to-demonstrate-value","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/08/08/4-steps-writers-and-editors-can-take-to-demonstrate-value/" },{"title" :"3 ways to improve communication between contact center agents and customers","deck" : "The USAGov Contact Center is committed to meeting customers’ needs empathetically, efficiently, and accurately. Here are three tips recommended to USAGov agents for interacting with customers.","summary" : "The USAGov Contact Center is committed to meeting customers’ needs empathetically, efficiently, and accurately. Here are three tips recommended to USAGov agents for interacting with customers.","date" : "2023-06-27T10:41:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "analytics" : "Analytics", "budgeting-and-performance" : "Budgeting and performance", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2023-06-28-3-ways-to-improve-communication-between-contact-center-agents-and-customers.md", "filepath" :"news/2023/06/2023-06-28-3-ways-to-improve-communication-between-contact-center-agents-and-customers.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/06/2023-06-28-3-ways-to-improve-communication-between-contact-center-agents-and-customers.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/06/2023-06-28-3-ways-to-improve-communication-between-contact-center-agents-and-customers.md","source" : "usagov","source_url" : "https://blog.usa.gov/3-ways-to-improve-contact-center-agents-and-customers-communication","weight" : "1","slug" : "3-ways-to-improve-communication-between-contact-center-agents-and-customers","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/06/27/3-ways-to-improve-communication-between-contact-center-agents-and-customers/" },{"kicker" : "","title" :"How to choose the right metrics for your intranet","deck" : "Establish performance metrics to meet the website’s goals","summary" : "Explore key metrics to optimize your agency’s intranet to foster improved user engagement, experience, and overall satisfaction.","date" : "2023-06-13T15:25:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jessica-dunbar" : "Jessica Dunbar"},"topics" : { "analytics" : "Analytics", "budgeting-and-performance" : "Budgeting and performance", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience" },"primary_image" : { "uid" : "thapana-onphalai-istock-getty-images-1453749005", "alt" : "A concept photo has a person at a laptop with various icons - search, data, metrics, strategy, and more - floating above it.", "width" : "1200", "height" : "630", "credit" : "", "caption" : "Thapana Onphalai, iStock, Getty Images", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2023-06-13-how-to-choose-the-right-metrics-for-your-intranet.md", "filepath" :"news/2023/06/2023-06-13-how-to-choose-the-right-metrics-for-your-intranet.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/06/2023-06-13-how-to-choose-the-right-metrics-for-your-intranet.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/06/2023-06-13-how-to-choose-the-right-metrics-for-your-intranet.md","weight" : "1","slug" : "how-to-choose-the-right-metrics-for-your-intranet","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/06/13/how-to-choose-the-right-metrics-for-your-intranet/" },{"title" :"Building Beta: The Foundation","deck" : "The USAGov program has been developing a new iteration of our bilingual sites, USA.gov and USAGov en Español. In the process of building beta.USA.gov and beta.USA.gov en Español, we’ve been rethinking our work style and priorities. Follow the “Building Beta” series to learn how we’re reimagining the way we approach product management, usability, accessibility, content creation, analytics, and outreach.","summary" : "The USAGov program has been developing a new iteration of our bilingual sites, USA.gov and USAGov en Español. In the process of building beta.USA.gov and beta.USA.gov en Español, we’ve been rethinking our work style and priorities. Follow the “Building Beta” series to learn how we’re reimagining the way we approach product management, usability, accessibility, content creation, analytics, and outreach.","date" : "2023-03-07T10:41:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "analytics" : "Analytics", "budgeting-and-performance" : "Budgeting and performance", "communication" : "Communication", "content-strategy" : "Content strategy", "design" : "Design", "multilingual" : "Multilingual", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2023-03-15-building-beta-the-foundation.md", "filepath" :"news/2023/03/2023-03-15-building-beta-the-foundation.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/03/2023-03-15-building-beta-the-foundation.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/03/2023-03-15-building-beta-the-foundation.md","source" : "usagov","source_url" : "https://blog.usa.gov/building-beta-the-foundation","weight" : "1","slug" : "building-beta-the-foundation","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/03/07/building-beta-the-foundation/" },{"title" :"Three Tips for Using Facebook and Instagram Stories","deck" : "At USA.gov and USAGov en Español, we’re always looking for better ways to connect people to government information through social media. Using stories has helped us increase our engagement rate and our number of followers as we deliver helpful information to people. Stories may be a good addition to your agency’s social media strategy, too. These three tips can help you get started.","summary" : "At USA.gov and USAGov en Español, we’re always looking for better ways to connect people to government information through social media. Using stories has helped us increase our engagement rate and our number of followers as we deliver helpful information to people. Stories may be a good addition to your agency’s social media strategy, too. These three tips can help you get started.","date" : "2023-02-21T10:57:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "analytics" : "Analytics", "budgeting-and-performance" : "Budgeting and performance", "communication" : "Communication", "content-strategy" : "Content strategy", "design" : "Design", "multilingual" : "Multilingual", "social-media" : "Social media" },"branch" : "bc-archive-content-3", "filename" :"2023-02-27-three-tips-for-using-facebook-and-instagram-stories.md", "filepath" :"news/2023/02/2023-02-27-three-tips-for-using-facebook-and-instagram-stories.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/02/2023-02-27-three-tips-for-using-facebook-and-instagram-stories.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/02/2023-02-27-three-tips-for-using-facebook-and-instagram-stories.md","source" : "usagov","source_url" : "https://blog.usa.gov/three-tips-for-using-facebook-and-instagram-stories","weight" : "1","slug" : "three-tips-for-using-facebook-and-instagram-stories","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/02/21/three-tips-for-using-facebook-and-instagram-stories/" },{"title" :"#GovLove 2023","deck" : "We’re spreading the #GovLove with Performance.gov the week of February 13th to celebrate public servants like you! Prepare your hearts to be warmed.","summary" : "We’re spreading the #GovLove with Performance.gov the week of February 13th to celebrate public servants like you! Prepare your hearts to be warmed.","date" : "2023-02-06T15:56:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {},"topics" : { "budgeting-and-performance" : "Budgeting and performance", "social-media" : "Social media" },"primary_image" : { "uid" : "govlove-2023-heart-intro-2", "alt" : "Graphic of a large dark blue heart is centered above white clouds and surrounded by five much smaller hearts in blue and red. Along the bottom are a blue and white postage stamp image with the hashtag Gov Love on the left, and the Digital.gov logo on the right. Within the big blue heart is white text that reads, We're spreading the #GovLove with Performance.gov this week to celebrate public servants like you! Prepare your hearts to be warmed.", "width" : "1200", "height" : "675", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2023-02-06-govlove-2023.md", "filepath" :"news/2023/02/2023-02-06-govlove-2023.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/02/2023-02-06-govlove-2023.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/02/2023-02-06-govlove-2023.md","source" : "performancegov","source_url" : "https://performance.gov/govlove/","weight" : "1","slug" : "govlove-2023","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/02/06/govlove-2023/" },{"title" :"Sunsetting Go.USA.gov: Final User Statistics","deck" : "The digital landscape has changed significantly since we launched the Go.USA.gov service in 2009. Over the last two years the team looked carefully at the program holistically, taking into consideration the future of the program, the current landscape related to using shortened URLs and alignment with strategic business goals. In early 2022 we made the difficult decision to initiate steps to sunset the service.","summary" : "The digital landscape has changed significantly since we launched the Go.USA.gov service in 2009. Over the last two years the team looked carefully at the program holistically, taking into consideration the future of the program, the current landscape related to using shortened URLs and alignment with strategic business goals. In early 2022 we made the difficult decision to initiate steps to sunset the service.","date" : "2022-11-15T16:05:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "accessibility" : "Accessibility", "analytics" : "Analytics", "budgeting-and-performance" : "Budgeting and performance", "content-strategy" : "Content strategy", "multilingual" : "Multilingual", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2022-11-22-sunsetting-go-usa-gov-final-user-statistics.md", "filepath" :"news/2022/11/2022-11-22-sunsetting-go-usa-gov-final-user-statistics.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/11/2022-11-22-sunsetting-go-usa-gov-final-user-statistics.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/11/2022-11-22-sunsetting-go-usa-gov-final-user-statistics.md","source" : "usagov","source_url" : "https://blog.usa.gov/sunsetting-go.usa.gov-final-user-statistics","weight" : "1","slug" : "sunsetting-go-usa-gov-final-user-statistics","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/11/15/sunsetting-go-usa-gov-final-user-statistics/" },{"title" :"Sunrise to Sunset: Building a Customer-centric Digital Ecosystem","deck" : "Four Moments in a Website’s Life","summary" : "GSA has developed the Digital Lifecycle Program, with tools and guidance to help teams manage a compliant, customer-centric digital property from ideation through sunsetting.","date" : "2022-10-14T08:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ana-monroe" : "Ana Monroe"},"topics" : { "budgeting-and-performance" : "Budgeting and performance", "customer-experience" : "Customer experience", "design" : "Design", "digital-service-delivery" : "Digital service delivery", "governance" : "Governance" },"primary_image" : { "uid" : "gsa-logo-blue-bg-1200-x-630", "alt" : "", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-10-14-sunrise-to-sunset-building-a-customer-centric-digital-ecosystem.md", "filepath" :"news/2022/10/2022-10-14-sunrise-to-sunset-building-a-customer-centric-digital-ecosystem.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/10/2022-10-14-sunrise-to-sunset-building-a-customer-centric-digital-ecosystem.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/10/2022-10-14-sunrise-to-sunset-building-a-customer-centric-digital-ecosystem.md","weight" : "1","slug" : "sunrise-to-sunset-building-a-customer-centric-digital-ecosystem","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/10/14/sunrise-to-sunset-building-a-customer-centric-digital-ecosystem/" },{"kicker" : "","title" :"Taking a Design-led Approach to Digital Modernization","deck" : "Building GSA’s Enterprise Digital Experience team","summary" : "Learn how GSA uses collaboration, empathy, and existing expertise to modernize their digital portfolio and improve customer experience.","date" : "2022-10-07T09:06:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ana-monroe" : "Ana Monroe"},"topics" : { "budgeting-and-performance" : "Budgeting and performance", "customer-experience" : "Customer experience", "design" : "Design", "digital-service-delivery" : "Digital service delivery", "governance" : "Governance" },"primary_image" : { "uid" : "gsa-logo-blue-bg-1200-x-630", "alt" : "", "width" : "1200", "height" : "630", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-10-07-taking-a-design-led-approach-to-digital-modernization.md", "filepath" :"news/2022/10/2022-10-07-taking-a-design-led-approach-to-digital-modernization.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/10/2022-10-07-taking-a-design-led-approach-to-digital-modernization.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/10/2022-10-07-taking-a-design-led-approach-to-digital-modernization.md","weight" : "1","slug" : "taking-a-design-led-approach-to-digital-modernization","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/10/07/taking-a-design-led-approach-to-digital-modernization/" },{"kicker" : "Contracting","title" :"Finding Post-award Balance With Quality Assurance","deck" : "Finding Post-award Balance With Quality Assurance—If you’re one of the many federal employees carrying out your mission through contracting, you might have an important question: how do I know if my contractor is doing a good job? Even if you don’t have a strong technical background, there are steps you can take to build your confidence in the project’s maintainability and sustainability.","date" : "2022-05-02T10:28:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "budgeting-and-performance" : "Budgeting and performance", "challenges-and-prize-competitions" : "Challenges and prize competitions", "product-and-project-management" : "Product and project management" },"branch" : "bc-archive-content-3", "filename" :"2022-05-19-finding-post-award-balance-with-quality-assurance.md", "filepath" :"news/2022/05/2022-05-19-finding-post-award-balance-with-quality-assurance.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/05/2022-05-19-finding-post-award-balance-with-quality-assurance.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/05/2022-05-19-finding-post-award-balance-with-quality-assurance.md","source" : "18f","source_url" : "https://18f.gsa.gov/2022/05/01/finding-post-award-balance-with-quality-assurance/","weight" : "1","slug" : "finding-post-award-balance-with-quality-assurance","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/05/02/finding-post-award-balance-with-quality-assurance/" },{"kicker" : "18F","title" :"Finding post-award balance with quality assurance","deck" : "If you’re one of the many federal employees carrying out your mission through contracting, you might have an important question: how do I know if my contractor is doing a good job? Even if you don’t have a strong technical background, there are steps you can take to build your confidence in the project’s maintainability and sustainability.","summary" : "","date" : "2022-05-01T13:35:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "budgeting-and-performance" : "Budgeting and performance", "challenges-and-prize-competitions" : "Challenges and prize competitions", "product-and-project-management" : "Product and project management" },"branch" : "bc-archive-content-3", "filename" :"2022-07-14-finding-post-award-balance-with-quality-assurance.md", "filepath" :"news/2022/07/2022-07-14-finding-post-award-balance-with-quality-assurance.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2022/07/2022-07-14-finding-post-award-balance-with-quality-assurance.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2022/07/2022-07-14-finding-post-award-balance-with-quality-assurance.md","source" : "18f","source_url" : "https://18f.gsa.gov/2022/05/01/finding-post-award-balance-with-quality-assurance/","weight" : "1","slug" : "finding-post-award-balance-with-quality-assurance","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/05/01/finding-post-award-balance-with-quality-assurance/" },{"title" :"How to Build an Analytics Strategy","deck" : "A case study using Digital.gov as an example of how to assess, report, and take action using web analytics as part of an analytics strategy.","summary" : "A case study using Digital.gov as an example of how to assess, report, and take action using web analytics as part of an analytics strategy.","date" : "2020-12-22T14:01:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"tlowden" : "Tim Lowden","freddie-blicher" : "Freddie Blicher"},"topics" : { "analytics" : "Analytics", "budgeting-and-performance" : "Budgeting and performance", "open-data" : "Open data", "product-and-project-management" : "Product and project management" },"branch" : "bc-archive-content-3", "filename" :"how-to-build-an-analytics-strategy.md", "filepath" :"resources/how-to-build-an-analytics-strategy.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/how-to-build-an-analytics-strategy.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/how-to-build-an-analytics-strategy.md","weight" : "1","slug" : "how-to-build-an-analytics-strategy","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/how-to-build-an-analytics-strategy/" },{"title" :"Transform Federal Business Operations: Join the RPA Community of Practice","deck" : "We share solutions to help individual agencies overcome the challenges that arise in designing and deploying an effective robotic process automation (RPA) program.","summary" : "Federal employees interested in robotic process automation should join the RPA Community of Practice as their agencies commence their RPA programs.","date" : "2020-07-10T16:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"james-geoghegan" : "Jim Geoghegan"},"topics" : { "budgeting-and-performance" : "Budgeting and performance", "content-strategy" : "Content strategy", "emerging-tech" : "Emerging tech", "product-and-project-management" : "Product and project management", "robotic-process-automation" : "Robotic process automation" },"primary_image" : { "uid" : "rpa-stock-photo-2", "alt" : "A composite image of a manager controlling robotics on a tablet, and industry, network, and communication icons.", "width" : "1200", "height" : "672", "credit" : "", "caption" : "ipopba/iStock/Getty Images Plus", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2020-07-10-transform-federal-business-operations-join-rpa.md", "filepath" :"news/2020/07/2020-07-10-transform-federal-business-operations-join-rpa.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2020/07/2020-07-10-transform-federal-business-operations-join-rpa.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2020/07/2020-07-10-transform-federal-business-operations-join-rpa.md","weight" : "1","slug" : "transform-federal-business-operations-join-rpa","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2020/07/10/transform-federal-business-operations-join-rpa/" },{"title" :"Giving Users the Information They Crave: Data and Analytics Tips From USAGov en Espa\u0026ntilde;ol","deck" : "Giving Users the Information They Crave: Data and Analytics Tips From USAGov en Español—User data guides what we do at USAGov. Without it, we wouldn’t know what government questions people are searching for. And we wouldn’t know how to design our content to make it easier for people to find and understand the answers.","summary" : "","date" : "2020-07-08T09:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "analytics" : "Analytics", "budgeting-and-performance" : "Budgeting and performance", "content-strategy" : "Content strategy", "design" : "Design", "multilingual" : "Multilingual", "open-data" : "Open data" },"branch" : "bc-archive-content-3", "filename" :"2020-07-08-giving-users-information-they-crave-data.md", "filepath" :"news/2020/07/2020-07-08-giving-users-information-they-crave-data.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2020/07/2020-07-08-giving-users-information-they-crave-data.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2020/07/2020-07-08-giving-users-information-they-crave-data.md","source" : "usagov","source_url" : "https://blog.usa.gov/giving-users-the-information-they-crave-data-and-analytics-tips-from-usagov-en-espa%C3%B1ol","weight" : "1","slug" : "giving-users-information-they-crave-data","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2020/07/08/giving-users-information-they-crave-data/" },{"title" :"Understanding the Site Scanning program","deck" : "A set of daily scans of the federal web presence.","summary" : "This program is available to automatically generate data about the health and best practices of federal websites.","date" : "2020-06-25T09:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "analytics" : "Analytics", "budgeting-and-performance" : "Budgeting and performance" },"primary_image" : { "uid" : "guide-site-scanning", "alt" : "A person works in front of a computer with many internet symbols on it", "width" : "1200", "height" : "630", "credit" : "agny_illustration/iStock via Getty Images", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"_index.md", "filepath" :"guides/site-scanning/_index.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/guides/site-scanning/_index.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/guides/site-scanning/_index.md","weight" : "2","aliases" : {"0" : "/guide/site-scanning/","1" : "/site-scanning/","2" : "/sitescanning/","3" : "/site-scan/","4" : "/sitescan/","5" : "/site-scans/","6" : "/sitescans/"},"url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/guides/site-scanning/" },{"kicker" : "Optimizing Performance with USWDS 3.0","title" :"USWDS Monthly Call - May 2022","summary" : "The U.S. Web Design System (USWDS) team will show you how to reduce CSS size and optimize build time with the design system.","date" : "2022-05-19T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams","james-mejia" : "James Mejia"},"topics" : { "budgeting-and-performance" : "Budgeting and performance", "software-engineering" : "Software engineering" },"primary_image" : { "uid" : "uswds-monthly-call-may-title-card", "alt" : "Title card image of USWDS logo, a multi-colored triangle shapes pentagon with the lines of text on a black background. The first test line has USWDS Monthly Call in white text. The second line has May 19, 2022 in yellow text.", "width" : "1200", "height" : "628", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-05-09-uswds-monthly-call-may-2022.md", "filepath" :"events/2022/05/2022-05-09-uswds-monthly-call-may-2022.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2022/05/2022-05-09-uswds-monthly-call-may-2022.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2022/05/2022-05-09-uswds-monthly-call-may-2022.md","slug" : "uswds-monthly-call-may-2022","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2022/05/19/uswds-monthly-call-may-2022/" },{"kicker" : "Web Analytics Optimization","title" :"Optimization Case Study: Performance, SEO, and Accessibility with CFPB","summary" : "Join three technologists from the Consumer Financial Protection Bureau (CFPB) as they discuss methods used to ensure that the CFPB website is discoverable and fully accessible to all.","date" : "2022-04-28T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"tlowden" : "Tim Lowden","sonna-kim" : "Sonna Kim","andy-chosak" : "Andy Chosak","callan-pyfer" : "Callan Pyfer"},"topics" : { "accessibility" : "Accessibility", "budgeting-and-performance" : "Budgeting and performance", "search-engine-optimization" : "Search engine optimization" },"primary_image" : { "uid" : "april-wao-event-cfpb", "alt" : "Title card image of multi-colored diagonal shapes with the lines of text on a black background. The first line has “Web Analytics Optimization Community” in white text. The second line has “Optimization Case Study: Performance, SEO, and Accessibility with CFPB” in white bold text. The third line has the date “April 28, 2022” in white text. The Digital.gov logo in white is below the text.", "width" : "1200", "height" : "628", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2022-04-04-optimization-case-study-performance-seo-and-accessibility-with-cfpb.md", "filepath" :"events/2022/04/2022-04-04-optimization-case-study-performance-seo-and-accessibility-with-cfpb.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2022/04/2022-04-04-optimization-case-study-performance-seo-and-accessibility-with-cfpb.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2022/04/2022-04-04-optimization-case-study-performance-seo-and-accessibility-with-cfpb.md","slug" : "optimization-case-study-performance-seo-and-accessibility-with-cfpb","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2022/04/28/optimization-case-study-performance-seo-and-accessibility-with-cfpb/" },{"kicker" : "Federal Leadership and Professional Development","title" :"Successful Strategies for Telework and Hybrid Work Environments","deck" : "This workshop will include expert presentations and discussions around succeeding at working, managing, supervising, hiring, collaborating, and communication in remote and hybrid environments.","summary" : "Learn from and share with other federal colleagues from across the government strategies for succeeding at working, managing, supervising, collaborating, communicating, and more.","date" : "2021-11-03T13:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"kim-m-wittenberg" : "Kim M. Wittenberg"},"topics" : { "budgeting-and-performance" : "Budgeting and performance", "content-strategy" : "Content strategy", "professional-development" : "Professional development" },"primary_image" : { "uid" : "fed-leadership-november-event-title-card", "alt" : "Title card image of a multi-colored rhombus shapes with the lines of text on a gray background. The first line has Federal Leadership and Professional Development Community of Practice in blue text. The second line has Successful Strategies for Telework and Hybrid Work Environments in black text. The Digitalgov logo in black is below the text.", "width" : "960", "height" : "540", "credit" : "", "caption" : "", "format" : "jpg" },"branch" : "bc-archive-content-3", "filename" :"2021-10-28-successful-strategies-for-telework-and-hybrid-work-environments.md", "filepath" :"events/2021/10/2021-10-28-successful-strategies-for-telework-and-hybrid-work-environments.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2021/10/2021-10-28-successful-strategies-for-telework-and-hybrid-work-environments.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2021/10/2021-10-28-successful-strategies-for-telework-and-hybrid-work-environments.md","slug" : "successful-strategies-for-telework-and-hybrid-work-environments","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2021/11/03/successful-strategies-for-telework-and-hybrid-work-environments/" },{"kicker" : "cloud.gov","title" :"Operating Cloud Services Efficiently with Business-Driven IT","deck" : "","summary" : "Program managers, IT acquisitions leads, and business-minded IT professionals will receive in-depth guidance to improve cloud efficiency, optimization, and effective cost controls.","date" : "2020-09-22T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ron-williams" : "Ron Williams"},"topics" : { "analytics" : "Analytics", "budgeting-and-performance" : "Budgeting and performance", "cloud-and-infrastructure" : "Cloud and infrastructure", "open-source" : "Open source", "product-and-project-management" : "Product and project management", "software-engineering" : "Software engineering" },"primary_image" : { "uid" : "cloudgov-logo", "alt" : "The Cloud.gov Logo", "width" : "598", "height" : "134", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2020-09-22-operating-cloud-services-efficiently-with-businessdriven.md", "filepath" :"events/2020/09/2020-09-22-operating-cloud-services-efficiently-with-businessdriven.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2020/09/2020-09-22-operating-cloud-services-efficiently-with-businessdriven.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2020/09/2020-09-22-operating-cloud-services-efficiently-with-businessdriven.md","slug" : "operating-cloud-services-efficiently-with-businessdriven","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/09/22/operating-cloud-services-efficiently-with-businessdriven/" },{"title" :"How to track performance","deck" : "A step-by-step guide to picking metrics and tools for tracking performance on your site.","summary" : "A step-by-step guide to picking metrics and tools for tracking performance on your site.","date" : "2019-04-10T18:04:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams","maya-benari" : "Maya Benari","shawn-allen" : "Shawn Allen"},"topics" : { "budgeting-and-performance" : "Budgeting and performance", "mobile" : "Mobile", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"how-track-performance.md", "filepath" :"resources/how-track-performance.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/how-track-performance.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/how-track-performance.md","source" : "uswds","source_url" : "https://designsystem.digital.gov/performance/how/","slug" : "/resources/how-track-performance","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/resources/how-track-performance/" },{"title" :"Funding the Future: Technology Modernization Fund Proposal Workshop","deck" : "","summary" : "","date" : "2018-06-08T10:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"elizabeth-cain" : "Elizabeth Cain","emma-perron" : "Emma Perron","jherman" : "Justin Herman"},"topics" : { "budgeting-and-performance" : "Budgeting and performance", "emerging-tech" : "Emerging tech", "product-and-project-management" : "Product and project management", "robotic-process-automation" : "Robotic process automation" },"primary_image" : { "uid" : "emerging-tech-tmf", "alt" : "Emerging Tech and the Technology Modernization Fund", "width" : "1280", "height" : "720", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2018-06-08-funding-future-technology-modernization-fund-proposal-workshop.md", "filepath" :"events/2018/06/2018-06-08-funding-future-technology-modernization-fund-proposal-workshop.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2018/06/2018-06-08-funding-future-technology-modernization-fund-proposal-workshop.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2018/06/2018-06-08-funding-future-technology-modernization-fund-proposal-workshop.md","slug" : "funding-future-technology-modernization-fund-proposal-workshop","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2018/06/08/funding-future-technology-modernization-fund-proposal-workshop/" },{"title" :"An Overview of the Technology Modernization Fund (TMF)","deck" : "","summary" : "The Technology Modernization Fund (TMF) Program Management Office and the GSA Emerging Citizen Technology Office (ECTO) are hosting a conversation to help agencies develop proposals for technology modernization projects.","date" : "2018-05-22T12:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jherman" : "Justin Herman","elizabeth-cain" : "Elizabeth Cain"},"topics" : { "budgeting-and-performance" : "Budgeting and performance", "emerging-tech" : "Emerging tech", "product-and-project-management" : "Product and project management", "robotic-process-automation" : "Robotic process automation" },"primary_image" : { "uid" : "emerging-tech-tmf", "alt" : "Emerging Tech and the Technology Modernization Fund", "width" : "1280", "height" : "720", "credit" : "", "caption" : "", "format" : "png" },"branch" : "bc-archive-content-3", "filename" :"2018-05-22-an-overview-technology-modernization-fund-tmf.md", "filepath" :"events/2018/05/2018-05-22-an-overview-technology-modernization-fund-tmf.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2018/05/2018-05-22-an-overview-technology-modernization-fund-tmf.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/events/2018/05/2018-05-22-an-overview-technology-modernization-fund-tmf.md","slug" : "an-overview-technology-modernization-fund-tmf","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2018/05/22/an-overview-technology-modernization-fund-tmf/" },{"title" :"Laying the Foundation for a More Secure, Modern Government","summary" : "Summary: Building on efforts to boost Federal cybersecurity & as part of National Cybersecurity Awareness Month, today we’re releasing a proposed guidance to modernize Federal IT. America’s spirit of ingenuity and entrepreneurship created the world’s most innovative economy and keeps us dominant in today’s digital age. Indeed, in 1985 about 2,000 people used the Internet;","date" : "2016-10-28T03:00:16-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"tony-scott" : "Tony Scott"},"topics" : { "best-practices" : "Best practices", "budgeting-and-performance" : "Budgeting and performance", "cloud-and-infrastructure" : "Cloud and infrastructure", "content-strategy" : "Content strategy", "governance" : "Governance", "innovation" : "Innovation", "privacy" : "Privacy", "product-and-project-management" : "Product and project management", "security" : "Security" },"branch" : "bc-archive-content-3", "filename" :"2016-10-28-laying-the-foundation-for-a-more-secure-modern-government.md", "filepath" :"news/2016/10/2016-10-28-laying-the-foundation-for-a-more-secure-modern-government.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/10/2016-10-28-laying-the-foundation-for-a-more-secure-modern-government.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/10/2016-10-28-laying-the-foundation-for-a-more-secure-modern-government.md","slug" : "laying-the-foundation-for-a-more-secure-modern-government","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/10/28/laying-the-foundation-for-a-more-secure-modern-government/" },{"title" :"Crowdsourcing at the Law Library of Congress","summary" : "The Law Library acquired a large collection from William S. Hein & Co., Inc. to make all volumes of several collections (like the Federal Register) available in open access to researchers. Preparing these files by adding metadata for easy searching takes a lot of work, so this summer we asked law students and library students from","date" : "2016-10-07T10:00:42-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jennifer-gonzalez" : "Jennifer González"},"topics" : { "budgeting-and-performance" : "Budgeting and performance", "crowdsourcing-and-citizen-science" : "Crowdsourcing and citizen science", "product-and-project-management" : "Product and project management", "research" : "Research", "search-engine-optimization" : "Search engine optimization" },"branch" : "bc-archive-content-3", "filename" :"2016-10-07-crowdsourcing-at-the-law-library-of-congress.md", "filepath" :"news/2016/10/2016-10-07-crowdsourcing-at-the-law-library-of-congress.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/10/2016-10-07-crowdsourcing-at-the-law-library-of-congress.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/10/2016-10-07-crowdsourcing-at-the-law-library-of-congress.md","slug" : "crowdsourcing-at-the-law-library-of-congress","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/10/07/crowdsourcing-at-the-law-library-of-congress/" },{"title" :"Ideas on How to Keep Your Citizens Informed","summary" : "As localities struggle with issues such as the Zika virus and the Opioid epidemic, gathering and disseminating trustworthy information can be daunting. But one group of Federal agencies and offices have come together to create a free and easy way to incorporate public health web content, images, video, microsites, data, and infographics into other sites,","date" : "2016-10-03T13:00:05-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"christen-geiler" : "Christen Geiler"},"topics" : { "budgeting-and-performance" : "Budgeting and performance", "content-strategy" : "Content strategy" },"branch" : "bc-archive-content-3", "filename" :"2016-10-03-ideas-on-how-to-keep-your-citizens-informed.md", "filepath" :"news/2016/10/2016-10-03-ideas-on-how-to-keep-your-citizens-informed.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/10/2016-10-03-ideas-on-how-to-keep-your-citizens-informed.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/10/2016-10-03-ideas-on-how-to-keep-your-citizens-informed.md","slug" : "ideas-on-how-to-keep-your-citizens-informed","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/10/03/ideas-on-how-to-keep-your-citizens-informed/" },{"title" :"Vendors and Government Strengthen Partnership at Technology Industry Day","summary" : "On September 8, 2016, the General Services Administration (GSA) held a Technology Industry Day. We’re thrilled that more than 300 members of the technology industry in person and via the live stream were able to join us for this first step towards a closer partnership and more open lines of communication about how we can work together to transform federal technology.","date" : "2016-09-30T10:00:02-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andre-francisco" : "Andre Francisco"},"topics" : { "budgeting-and-performance" : "Budgeting and performance", "cloud-and-infrastructure" : "Cloud and infrastructure", "content-strategy" : "Content strategy", "innovation" : "Innovation", "open-data" : "Open data", "product-and-project-management" : "Product and project management", "security" : "Security", "software-engineering" : "Software engineering" },"branch" : "bc-archive-content-3", "filename" :"2016-09-30-vendors-and-government-strengthen-partnership-at-technology-industry-day.md", "filepath" :"news/2016/09/2016-09-30-vendors-and-government-strengthen-partnership-at-technology-industry-day.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/09/2016-09-30-vendors-and-government-strengthen-partnership-at-technology-industry-day.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/09/2016-09-30-vendors-and-government-strengthen-partnership-at-technology-industry-day.md","slug" : "vendors-and-government-strengthen-partnership-at-technology-industry-day","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/09/30/vendors-and-government-strengthen-partnership-at-technology-industry-day/" },{"title" :"GSA Hosts First-Ever Technology Industry Day in Washington, D.C.","summary" : "On September 8, 2016 Administrator Denise Turner Roth of the U.S. General Services Administration (GSA) hosted the first-ever Technology Industry Day to provide a better understanding of GSA’s path to improve the government’s outdated technology systems. Private industry and government came together to find best ways to deliver 21st century technology to federal agencies.","date" : "2016-09-26T10:00:53-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"gsa-blog-team" : "GSA Blog Team"},"topics" : { "budgeting-and-performance" : "Budgeting and performance", "cloud-and-infrastructure" : "Cloud and infrastructure", "content-strategy" : "Content strategy", "innovation" : "Innovation", "open-data" : "Open data", "product-and-project-management" : "Product and project management", "security" : "Security", "software-engineering" : "Software engineering" },"branch" : "bc-archive-content-3", "filename" :"2016-09-26-gsa-hosts-first-ever-technology-industry-day-in-washington-d-c.md", "filepath" :"news/2016/09/2016-09-26-gsa-hosts-first-ever-technology-industry-day-in-washington-d-c.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/09/2016-09-26-gsa-hosts-first-ever-technology-industry-day-in-washington-d-c.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/09/2016-09-26-gsa-hosts-first-ever-technology-industry-day-in-washington-d-c.md","slug" : "gsa-hosts-first-ever-technology-industry-day-in-washington-d-c","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/09/26/gsa-hosts-first-ever-technology-industry-day-in-washington-d-c/" },{"title" :"DATA Act Prototype: Simplicity Is Key","summary" : "Last week we wrote about how we diffuse knowledge through shared interests and sharing best practices on the Micro-purchase Platform. This week, we’ll focus on some of the lessons learned during the (completed) DATA Act prototype. Importantly, though that project has finished, this post is not meant to be a full retrospective","date" : "2016-09-09T11:00:54-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"cm-lubinski" : "CM Lubinski","becky-sweger" : "Becky Sweger"},"topics" : { "budgeting-and-performance" : "Budgeting and performance", "content-strategy" : "Content strategy", "governance" : "Governance", "open-data" : "Open data", "product-and-project-management" : "Product and project management", "software-engineering" : "Software engineering" },"branch" : "bc-archive-content-3", "filename" :"2016-09-09-data-act-prototype-simplicity-is-key.md", "filepath" :"news/2016/09/2016-09-09-data-act-prototype-simplicity-is-key.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/09/2016-09-09-data-act-prototype-simplicity-is-key.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/09/2016-09-09-data-act-prototype-simplicity-is-key.md","slug" : "data-act-prototype-simplicity-is-key","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/09/09/data-act-prototype-simplicity-is-key/" },{"title" :"Sign up for the Technology Industry Day","summary" : "On September 8, 2016, the General Services Administration (GSA) is hosting its very first Technology Industry Day. Sign up to hear about how GSA is transforming technology in the federal government, see demos of products and solutions developed by technologists and, last but not least, provide feedback on how we can work better with industry.","date" : "2016-08-31T13:00:45-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"gsa-blog-team" : "GSA Blog Team"},"topics" : { "budgeting-and-performance" : "Budgeting and performance", "cloud-and-infrastructure" : "Cloud and infrastructure", "content-strategy" : "Content strategy", "innovation" : "Innovation", "product-and-project-management" : "Product and project management", "security" : "Security", "software-engineering" : "Software engineering" },"branch" : "bc-archive-content-3", "filename" :"2016-08-31-sign-up-for-the-technology-industry-day.md", "filepath" :"news/2016/08/2016-08-31-sign-up-for-the-technology-industry-day.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/08/2016-08-31-sign-up-for-the-technology-industry-day.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/08/2016-08-31-sign-up-for-the-technology-industry-day.md","slug" : "sign-up-for-the-technology-industry-day","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/08/31/sign-up-for-the-technology-industry-day/" },{"title" :"Making Modernizations and Migrations Successful","summary" : "Summary: Today, we’re launching the M3 Framework to provide agencies with leading best practices for mission-support function modernizations and migrations. The government’s internal operations have a powerful impact on service to its citizens, and this Administration has made transformation of management practices within the Federal Government a key priority. By sharing and streamlining mission support services","date" : "2016-08-19T12:25:31-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"denise-turner-roth" : "Denise Turner Roth","david-mader" : "David Mader"},"topics" : { "budgeting-and-performance" : "Budgeting and performance", "cloud-and-infrastructure" : "Cloud and infrastructure", "innovation" : "Innovation", "product-and-project-management" : "Product and project management" },"branch" : "bc-archive-content-3", "filename" :"2016-08-19-making-modernizations-and-migrations-successful.md", "filepath" :"news/2016/08/2016-08-19-making-modernizations-and-migrations-successful.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/08/2016-08-19-making-modernizations-and-migrations-successful.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/08/2016-08-19-making-modernizations-and-migrations-successful.md","slug" : "making-modernizations-and-migrations-successful","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/08/19/making-modernizations-and-migrations-successful/" },{"title" :"Promoting the Use of Green IT","summary" : "Summary: We’re taking action to accelerate efforts to increase the efficiency of Federal data centers, reduce costs, and improve the government’s overall IT security posture. Today, the Administration is taking action to accelerate efforts to increase the efficiency of Federal data centers, reduce costs, and improve the overall information technology (IT) security posture of the Federal","date" : "2016-08-03T13:00:55-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"tony-scott" : "Tony Scott"},"topics" : { "budgeting-and-performance" : "Budgeting and performance", "content-strategy" : "Content strategy", "product-and-project-management" : "Product and project management" },"branch" : "bc-archive-content-3", "filename" :"2016-08-03-promoting-the-use-of-green-it.md", "filepath" :"news/2016/08/2016-08-03-promoting-the-use-of-green-it.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/08/2016-08-03-promoting-the-use-of-green-it.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/08/2016-08-03-promoting-the-use-of-green-it.md","slug" : "promoting-the-use-of-green-it","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/08/03/promoting-the-use-of-green-it/" },{"title" :"Digging Into the Data of Our Customer Survey","summary" : "As a follow-up to the recent post about our annual customer satisfaction survey, we wanted to dig into the data and share some of the overall results to give you some more insights into how we’re using your feedback to improve our programs and services.","date" : "2016-01-05T09:00:06-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"rflagg" : "Rachel Flagg"},"topics" : { "budgeting-and-performance" : "Budgeting and performance", "challenges-and-prize-competitions" : "Challenges and prize competitions", "content-strategy" : "Content strategy", "customer-experience" : "Customer experience", "information-collection" : "Information collection", "mobile" : "Mobile", "professional-development" : "Professional development", "social-media" : "Social media", "user-experience" : "User experience" },"branch" : "bc-archive-content-3", "filename" :"2016-01-05-digging-into-the-data-of-our-customer-survey.md", "filepath" :"news/2016/01/2016-01-05-digging-into-the-data-of-our-customer-survey.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/01/2016-01-05-digging-into-the-data-of-our-customer-survey.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/01/2016-01-05-digging-into-the-data-of-our-customer-survey.md","slug" : "digging-into-the-data-of-our-customer-survey","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/01/05/digging-into-the-data-of-our-customer-survey/" },{"title" :"OCSIT’s 2015 Customer Survey—What We Learned","summary" : "Three years ago, GSA’s Office of Citizen Services and Innovative Technologies (OCSIT) set out to design a system to consistently measure customer satisfaction across our office. We were inspired by the Digital Government Strategy, which tasks agencies to adopt a customer-centric approach to service delivery.","date" : "2015-12-28T10:00:13-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"rflagg" : "Rachel Flagg"},"topics" : { "analytics" : "Analytics", "budgeting-and-performance" : "Budgeting and performance", "customer-experience" : "Customer experience", "information-collection" : "Information collection", "security" : "Security", "terms-of-service" : "Terms of service" },"branch" : "bc-archive-content-3", "filename" :"2015-12-28-ocsits-2015-customer-survey-what-we-learned.md", "filepath" :"news/2015/12/2015-12-28-ocsits-2015-customer-survey-what-we-learned.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/12/2015-12-28-ocsits-2015-customer-survey-what-we-learned.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/12/2015-12-28-ocsits-2015-customer-survey-what-we-learned.md","slug" : "ocsits-2015-customer-survey-what-we-learned","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/12/28/ocsits-2015-customer-survey-what-we-learned/" },{"title" :"","summary" : "The U.S. Chief Information Officer (CIO) and the CIO Council establish standards against which the success of all agency programs can be measured.","date" : "0001-01-01T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : { "acquisition" : "Acquisition", "best-practices" : "Best practices", "budgeting-and-performance" : "Budgeting and performance", "design" : "Design", "governance" : "Governance", "public-policy" : "Public policy" },"branch" : "bc-archive-content-3", "filename" :"source_cio-council.md", "filepath" :"sources/source_cio-council.md", "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/sources/source_cio-council.md", "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/sources/source_cio-council.md","slug" : "cio-council","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/sources/cio-council/" }] }