{
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"title" : "Best practices |Digital.gov",
"description": "Best practices",
"home_page_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/",
"count" : "68","feed_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/topics/best-practices/index.json",
"section" : "topics",
"items" : [{"title" :"FY 24 Governmentwide Section 508 Assessment","deck" : "The FY 2024 Governmentwide Section 508 Assessment highlights progress and ongoing challenges in federal digital accessibility efforts. This assessment provides key findings on governmentwide accessibility maturity and actionable recommendations. The recommendations include stronger enforcement of 508 standards, increased resourcing, and integrating accessibility into the technology lifecycle to enhance compliance and access for all.","summary" : "The FY 2024 Governmentwide Section 508 Assessment highlights progress and ongoing challenges in federal digital accessibility efforts. This assessment provides key findings on governmentwide accessibility maturity and actionable recommendations. The recommendations include stronger enforcement of 508 standards, increased resourcing, and integrating accessibility into the technology lifecycle to enhance compliance and access for all.","date" : "2024-12-20T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"accessibility" : "Accessibility",
"best-practices" : "Best practices",
"digital-service-delivery" : "Digital service delivery",
"emerging-tech" : "Emerging tech"
},"branch" : "bc-archive-content-3",
"filename" :"2024-12-20-fy-24-governmentwide-section-508-assessment.md",
"filepath" :"news/2024/12/2024-12-20-fy-24-governmentwide-section-508-assessment.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/12/2024-12-20-fy-24-governmentwide-section-508-assessment.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/12/2024-12-20-fy-24-governmentwide-section-508-assessment.md","source" : "gsa","source_url" : "https://www.section508.gov/manage/section-508-assessment/2024/executive-summary/","weight" : "1","slug" : "fy-24-governmentwide-section-508-assessment","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/12/20/fy-24-governmentwide-section-508-assessment/"
},{"title" :"18F project defaults","deck" : "18F collaborated on 31 government digital service projects in 2024, including the IRS Direct File Pilot and Notify.gov. To streamline processes, they shared five default templates for other project teams to adopt and improve efficiency and transparency on their own projects.","summary" : "18F collaborated on 31 government digital service projects in 2024, including the IRS Direct File Pilot and Notify.gov. To streamline processes, they shared five default templates for other project teams to adopt and improve efficiency and transparency on their own projects.","date" : "2024-12-05T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"best-practices" : "Best practices",
"content-strategy" : "Content strategy"
},"branch" : "bc-archive-content-3",
"filename" :"2024-12-13-18f-project-defaults.md",
"filepath" :"news/2024/12/2024-12-13-18f-project-defaults.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/12/2024-12-13-18f-project-defaults.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/12/2024-12-13-18f-project-defaults.md","source" : "18f","source_url" : "https://18f.gsa.gov/2024/12/05/2024-12-5-18f-project-defaults/","weight" : "1","slug" : "18f-project-defaults","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/12/05/18f-project-defaults/"
},{"title" :"Navigating digital acquisitions","deck" : "How to adopt an agile approach for modernizing websites","summary" : "Learn the best practices for agile acquisitions—from building and buying solutions, to overcoming common roadblocks.","date" : "2024-11-26T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"frances-carden" : "Frances Carden","ashley-owens" : "Ashley Owens"},"topics" : {
"acquisition" : "Acquisition",
"application-programming-interface" : "Application programming interface",
"best-practices" : "Best practices",
"content-strategy" : "Content strategy",
"digital-service-delivery" : "Digital service delivery",
"usability" : "Usability"
},"primary_image" : { "uid" : "agile-project-development-flashvector-istock-getty-images-2149784445-2160477593", "alt" :
"Illusttration with three figures around agile, cost, and metrics icons for product development.", "width" :
"1200", "height" :
"630", "credit" :
"", "caption" :
"Flashvector/iStock via Getty Images", "format" :
"png" },"branch" : "bc-archive-content-3",
"filename" :"2024-11-26-navigating-digital-acquisitions.md",
"filepath" :"news/2024/11/2024-11-26-navigating-digital-acquisitions.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/11/2024-11-26-navigating-digital-acquisitions.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/11/2024-11-26-navigating-digital-acquisitions.md","weight" : "1","slug" : "navigating-digital-acquisitions","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/11/26/navigating-digital-acquisitions/"
},{"title" :"Transition Post 3: Managing Electronic Messages and Social Media Accounts","deck" : "The National Archives and Records Administration (NARA) released a new blog on the management of federal records and transitions for federal agencies. Shedding light on the usage of agency-managed communication platforms and social media accounts, agencies are given instructions on how to best comply with the requirements outlined in the Federal Records Act.","summary" : "The National Archives and Records Administration (NARA) released a new blog on the management of federal records and transitions for federal agencies. Shedding light on the usage of agency-managed communication platforms and social media accounts, agencies are given instructions on how to best comply with the requirements outlined in the Federal Records Act.","date" : "2024-11-08T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"best-practices" : "Best practices",
"cloud-and-infrastructure" : "Cloud and infrastructure",
"communication" : "Communication",
"digital-service-delivery" : "Digital service delivery",
"governance" : "Governance"
},"branch" : "bc-archive-content-3",
"filename" :"2024-11-26-transition-post-3-managing-electronic-messages-and-social-media-accounts.md",
"filepath" :"news/2024/11/2024-11-26-transition-post-3-managing-electronic-messages-and-social-media-accounts.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/11/2024-11-26-transition-post-3-managing-electronic-messages-and-social-media-accounts.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/11/2024-11-26-transition-post-3-managing-electronic-messages-and-social-media-accounts.md","source" : "nara","source_url" : "https://records-express.blogs.archives.gov/2024/11/08/transition-post-3-managing-electronic-messages-and-social-media-accounts/","weight" : "1","slug" : "transition-post-3-managing-electronic-messages-and-social-media-accounts","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/11/08/transition-post-3-managing-electronic-messages-and-social-media-accounts/"
},{"title" :"You've launched, now what? Planning for the future of your content","summary" : "Creating quality digital content is not a one-time endeavor. Explore these approaches to managing and improving excellent digital content over time.","date" : "2024-11-04T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"frances-carden" : "Frances Carden"},"topics" : {
"accessibility" : "Accessibility",
"best-practices" : "Best practices",
"content-strategy" : "Content strategy",
"digital-service-delivery" : "Digital service delivery",
"product-and-project-management" : "Product and project management",},"primary_image" : { "uid" : "jack-russell-puppy-at-laptop-eva-blanco-istock-getty-images-1217036838-crop", "alt" :
"A jack russell puppy at an open laptop.", "width" :
"1200", "height" :
"630", "credit" :
"", "caption" :
"Eva Blanco/iStock via Getty Images", "format" :
"png" },"branch" : "bc-archive-content-3",
"filename" :"2024-11-04-youve-launched-now-what-planning-for-the-future-of-your-content.md",
"filepath" :"news/2024/11/2024-11-04-youve-launched-now-what-planning-for-the-future-of-your-content.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/11/2024-11-04-youve-launched-now-what-planning-for-the-future-of-your-content.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/11/2024-11-04-youve-launched-now-what-planning-for-the-future-of-your-content.md","weight" : "1","slug" : "youve-launched-now-what-planning-for-the-future-of-your-content","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/11/04/youve-launched-now-what-planning-for-the-future-of-your-content/"
},{"title" :"Tips for building a small, scrappy digital team","summary" : "Explore hiring strategies, how to leverage contractors, and creative approaches for building your digital team.","date" : "2024-11-01T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"frances-carden" : "Frances Carden"},"topics" : {
"best-practices" : "Best practices",
"product-and-project-management" : "Product and project management",
"professional-development" : "Professional development"
},"primary_image" : { "uid" : "small-team-of-three-puzzle-pieces-rudzhan-nagiev-istock-getty-images-1332085780", "alt" :
"", "width" :
"1200", "height" :
"630", "credit" :
"", "caption" :
"", "format" :
"png" },"branch" : "bc-archive-content-3",
"filename" :"2024-11-01-tips-for-building-a-small-scrappy-digital-team.md",
"filepath" :"news/2024/11/2024-11-01-tips-for-building-a-small-scrappy-digital-team.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/11/2024-11-01-tips-for-building-a-small-scrappy-digital-team.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/11/2024-11-01-tips-for-building-a-small-scrappy-digital-team.md","weight" : "1","slug" : "tips-for-building-a-small-scrappy-digital-team","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/11/01/tips-for-building-a-small-scrappy-digital-team/"
},{"title" :"Broadening Public Participation and Community Engagement With the Federal Government","deck" : "Government works best when it incorporates transparent engagement and feedback from the public. The White House Office of Management and Budget (OMB) is enhancing public participation in federal decision-making through draft guidance and a proposed toolkit. These resources aim to standardize best practices, improve accessibility, and ensure underserved communities have meaningful opportunities to contribute. By prioritizing transparency and collaboration, OMB seeks to create politics that reflect the voices and needs of the public.","summary" : "Government works best when it incorporates transparent engagement and feedback from the public. The White House Office of Management and Budget (OMB) is enhancing public participation in federal decision-making through draft guidance and a proposed toolkit. These resources aim to standardize best practices, improve accessibility, and ensure underserved communities have meaningful opportunities to contribute. By prioritizing transparency and collaboration, OMB seeks to create politics that reflect the voices and needs of the public.","date" : "2024-10-29T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"accessibility" : "Accessibility",
"best-practices" : "Best practices",
"communication" : "Communication",
"digital-service-delivery" : "Digital service delivery"
},"branch" : "bc-archive-content-3",
"filename" :"2024-11-26-broadening-public-participation-and-community-engagement-with-the-federal-government.md",
"filepath" :"news/2024/11/2024-11-26-broadening-public-participation-and-community-engagement-with-the-federal-government.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/11/2024-11-26-broadening-public-participation-and-community-engagement-with-the-federal-government.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/11/2024-11-26-broadening-public-participation-and-community-engagement-with-the-federal-government.md","source" : "performancegov","source_url" : "https://www.performance.gov/blog/2024-public-participation-federal-government","weight" : "1","slug" : "broadening-public-participation-and-community-engagement-with-the-federal-government","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/10/29/broadening-public-participation-and-community-engagement-with-the-federal-government/"
},{"title" :"Are social media influencers right for your digital media campaign?","summary" : "Learn how to work with social media influencers to achieve your goals, while accounting for different budgets.","date" : "2024-10-10T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"best-practices" : "Best practices",
"communication" : "Communication",
"content-strategy" : "Content strategy",
"social-media" : "Social media",
"trust" : "Trust"
},"primary_image" : { "uid" : "social-media-influencer-marta-sher-istock-getty-images-1214053578", "alt" :
"", "width" :
"1200", "height" :
"630", "credit" :
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"", "format" :
"png" },"branch" : "bc-archive-content-3",
"filename" :"2024-10-10-are-social-media-influencers-right-for-your-digital-media-campaign.md",
"filepath" :"news/2024/10/2024-10-10-are-social-media-influencers-right-for-your-digital-media-campaign.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/10/2024-10-10-are-social-media-influencers-right-for-your-digital-media-campaign.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/10/2024-10-10-are-social-media-influencers-right-for-your-digital-media-campaign.md","weight" : "1","slug" : "are-social-media-influencers-right-for-your-digital-media-campaign","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/10/10/are-social-media-influencers-right-for-your-digital-media-campaign/"
},{"title" :"Building a culture of customer experience across government","deck" : "Lessons learned from two life experience projects.","summary" : "The Life Experience teams contain lessons for establishing a culture of customer experience in government, shifting to a focus on organizational practices.","date" : "2024-10-07T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"kennedy-alexis" : "Kennedy Alexis","samantha-noor" : "Samantha Noor","louisa-sholar" : "Louisa Sholar"},"topics" : {
"best-practices" : "Best practices",
"customer-experience" : "Customer experience",
"human-centered-design" : "Human-centered design",
"product-and-project-management" : "Product and project management"
},"primary_image" : { "uid" : "lightbulb-anastasia-usenko-istock-getty-images-1208535618", "alt" :
"Illustration of three teammates building a puzzle of a lightbulb.", "width" :
"1200", "height" :
"630", "credit" :
"", "caption" :
"Anastasia Usenk/iStock via Getty Images", "format" :
"png" },"branch" : "bc-archive-content-3",
"filename" :"2024-10-07-building-a-culture-of-customer-experience-across-government.md",
"filepath" :"news/2024/10/2024-10-07-building-a-culture-of-customer-experience-across-government.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/10/2024-10-07-building-a-culture-of-customer-experience-across-government.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/10/2024-10-07-building-a-culture-of-customer-experience-across-government.md","weight" : "1","slug" : "building-a-culture-of-customer-experience-across-government","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/10/07/building-a-culture-of-customer-experience-across-government/"
},{"title" :"A revised and expanded guide for de-risking government technology projects","deck" : "18F recently launched an updated version of the 2020 De-risking Government Technology Guide, offering a new section on vendor management, and combining the State Software Budgeting Handbook and Federal Field Guide into one unified resource. The guide offers practical methods for reducing risks in government tech projects, drawing from 18F’s experience and state employee input. This revision reflects the evolving needs of government agencies, providing key insights on custom software development, vendor collaboration, and performance-based contracting.","summary" : "18F recently launched an updated version of the 2020 De-risking Government Technology Guide, offering a new section on vendor management, and combining the State Software Budgeting Handbook and Federal Field Guide into one unified resource. The guide offers practical methods for reducing risks in government tech projects, drawing from 18F’s experience and state employee input. This revision reflects the evolving needs of government agencies, providing key insights on custom software development, vendor collaboration, and performance-based contracting.","date" : "2024-09-12T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"best-practices" : "Best practices",
"design" : "Design",
"digital-service-delivery" : "Digital service delivery",
"human-centered-design" : "Human-centered design",},"branch" : "bc-archive-content-3",
"filename" :"2024-09-13-a-revised-and-expanded-guide-for-de-risking-government-technology-projects.md",
"filepath" :"news/2024/09/2024-09-13-a-revised-and-expanded-guide-for-de-risking-government-technology-projects.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/09/2024-09-13-a-revised-and-expanded-guide-for-de-risking-government-technology-projects.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/09/2024-09-13-a-revised-and-expanded-guide-for-de-risking-government-technology-projects.md","source" : "18f","source_url" : "https://18f.gsa.gov/2024/09/12/derisking-guide-update/","weight" : "1","slug" : "a-revised-and-expanded-guide-for-de-risking-government-technology-projects","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/09/12/a-revised-and-expanded-guide-for-de-risking-government-technology-projects/"
},{"title" :"How multicultural research guides the USA.gov benefit finder","deck" : "Discover how USA.gov tailors its benefit finder experience for both English and Spanish-speaking users through culturally nuanced content. Through dual-track language research, a bilingual support team, and A/B testing, USA.gov ensures that more users receive relevant, empathetic, and user-friendly content. The USA.gov team also identified and addressed recruitment challenges to interatively improve its ongoing research processes.","summary" : "Discover how USA.gov tailors its benefit finder experience for both English and Spanish-speaking users through culturally nuanced content. Through dual-track language research, a bilingual support team, and A/B testing, USA.gov ensures that more users receive relevant, empathetic, and user-friendly content. The USA.gov team also identified and addressed recruitment challenges to interatively improve its ongoing research processes.","date" : "2024-08-27T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"accessibility" : "Accessibility",
"best-practices" : "Best practices",
"human-centered-design" : "Human-centered design",
"multilingual" : "Multilingual",
"research" : "Research",
"user-experience" : "User experience"
},"branch" : "bc-archive-content-3",
"filename" :"2024-08-30-how-multicultural-research-guides-usagovs-benefit-finder.md",
"filepath" :"news/2024/08/2024-08-30-how-multicultural-research-guides-usagovs-benefit-finder.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/08/2024-08-30-how-multicultural-research-guides-usagovs-benefit-finder.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/08/2024-08-30-how-multicultural-research-guides-usagovs-benefit-finder.md","source" : "usagov","source_url" : "https://blog.usa.gov/how-multicultural-research-guides-usagovs-benefit-finder","weight" : "1","slug" : "how-multicultural-research-guides-usagovs-benefit-finder","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/08/27/how-multicultural-research-guides-usagovs-benefit-finder/"
},{"title" :"How Login.gov uses roadmapping to build trust with its partners and the public","deck" : "Login.gov created a first-of-its-kind, publicly-visible program roadmap and shares tips on how other programs can build their own roadmaps to improve transparency.","summary" : "To increase transparency, the Login.gov team publishes a program roadmap that lays out their upcoming initiatives.","date" : "2024-08-26T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeff-bordogna" : "Jeff Bordogna"},"topics" : {
"best-practices" : "Best practices",
"communication" : "Communication",
"product-and-project-management" : "Product and project management"
},"branch" : "bc-archive-content-3",
"filename" :"2024-08-26-how-login-gov-uses-roadmapping-to-build-trust-with-its-partners-and-the-public.md",
"filepath" :"news/2024/08/2024-08-26-how-login-gov-uses-roadmapping-to-build-trust-with-its-partners-and-the-public.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/08/2024-08-26-how-login-gov-uses-roadmapping-to-build-trust-with-its-partners-and-the-public.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/08/2024-08-26-how-login-gov-uses-roadmapping-to-build-trust-with-its-partners-and-the-public.md","weight" : "1","slug" : "how-login-gov-uses-roadmapping-to-build-trust-with-its-partners-and-the-public","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/08/26/how-login-gov-uses-roadmapping-to-build-trust-with-its-partners-and-the-public/"
},{"title" :"User research and the Paperwork Reduction Act","deck" : "User research is an important part of customer experience transformation. Different types of research require different approval under the Paperwork Reduction Act (PRA). Through seven case studies, the U.S. Digital Service shows how agencies conducted valuable user research that did not require PRA approval and successfully integrated findings into their projects. Their work illustrates how thoughtful user research transforms delivery of services and helps agencies build trust in government.","summary" : "User research is an important part of customer experience transformation. Different types of research require different approval under the Paperwork Reduction Act (PRA). Through seven case studies, the U.S. Digital Service shows how agencies conducted valuable user research that did not require PRA approval and successfully integrated findings into their projects. Their work illustrates how thoughtful user research transforms delivery of services and helps agencies build trust in government.","date" : "2024-08-20T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"best-practices" : "Best practices",
"customer-experience" : "Customer experience",
"digital-service-delivery" : "Digital service delivery",
"human-centered-design" : "Human-centered design",
"information-collection" : "Information collection",
"public-policy" : "Public policy",
"research" : "Research",
"user-experience" : "User experience"
},"branch" : "bc-archive-content-3",
"filename" :"2024-08-22-user-research-and-the-paperwork-reduction-act.md",
"filepath" :"news/2024/08/2024-08-22-user-research-and-the-paperwork-reduction-act.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/08/2024-08-22-user-research-and-the-paperwork-reduction-act.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/08/2024-08-22-user-research-and-the-paperwork-reduction-act.md","source" : "usds","source_url" : "https://www.usds.gov/news-and-blog/user-research-and-the-paperwork-reduction-act","weight" : "1","slug" : "user-research-and-the-paperwork-reduction-act","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/08/20/user-research-and-the-paperwork-reduction-act/"
},{"title" :"10 years of the U.S. Digital Service: Transforming government for the digital age","deck" : "Over the past decade, the U.S. Digital Service (USDS) has collaborated with more than 30 federal agencies to create user-friendly, reliable, and seamless digital experiences. Their work prioritizing human-centered design and engineering includes improving services for veterans with Veterans Affairs, launching the Internal Revenue Service Direct File Pilot, and supporting the Centers for Disease Control and Prevention during the COVID-19 pandemic. Looking ahead, USDS remains committed to building trust, fostering innovation, and scaling digital capacity across the federal government, ensuring better service for all Americans.","summary" : "Over the past decade, the U.S. Digital Service (USDS) has collaborated with more than 30 federal agencies to create user-friendly, reliable, and seamless digital experiences. Their work prioritizing human-centered design and engineering includes improving services for veterans with Veterans Affairs, launching the Internal Revenue Service Direct File Pilot, and supporting the Centers for Disease Control and Prevention during the COVID-19 pandemic. Looking ahead, USDS remains committed to building trust, fostering innovation, and scaling digital capacity across the federal government, ensuring better service for all Americans.","date" : "2024-08-13T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"best-practices" : "Best practices",
"digital-service-delivery" : "Digital service delivery",
"emerging-tech" : "Emerging tech",
"human-centered-design" : "Human-centered design",
"product-and-project-management" : "Product and project management",
"trust" : "Trust",
"usability" : "Usability",},"branch" : "bc-archive-content-3",
"filename" :"2024-08-22-10-years-of-the-u-s-digital-service-transforming-government-for-the-digital-age.md",
"filepath" :"news/2024/08/2024-08-22-10-years-of-the-u-s-digital-service-transforming-government-for-the-digital-age.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/08/2024-08-22-10-years-of-the-u-s-digital-service-transforming-government-for-the-digital-age.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/08/2024-08-22-10-years-of-the-u-s-digital-service-transforming-government-for-the-digital-age.md","source" : "whitehouse","source_url" : "https://www.whitehouse.gov/omb/briefing-room/2024/08/13/10-years-of-the-u-s-digital-service-transforming-government-for-the-digital-age/","weight" : "1","slug" : "10-years-of-the-u-s-digital-service-transforming-government-for-the-digital-age","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/08/13/10-years-of-the-u-s-digital-service-transforming-government-for-the-digital-age/"
},{"title" :"Department of Justice recognizes anniversary of executive order to improve access for people with limited English profiency","deck" : "The Department of Justice recently marked the 24th anniversary of Executive Order 13166, which aims to improve access to federal services for individuals with limited English proficiency (LEP). Its Civil Rights Division reviewed language access plans across federal agencies, emphasizing progress in hiring and staff training, improving language assistance services, and expanding multilingual content. The department is committed to eliminating language barriers in federal programs, improving communication and access for all communities.","summary" : "The Department of Justice recently marked the 24th anniversary of Executive Order 13166, which aims to improve access to federal services for individuals with limited English proficiency (LEP). Its Civil Rights Division reviewed language access plans across federal agencies, emphasizing progress in hiring and staff training, improving language assistance services, and expanding multilingual content. The department is committed to eliminating language barriers in federal programs, improving communication and access for all communities.","date" : "2024-08-12T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"best-practices" : "Best practices",
"communication" : "Communication",
"content-strategy" : "Content strategy",
"human-centered-design" : "Human-centered design",
"multilingual" : "Multilingual",
"public-policy" : "Public policy",},"branch" : "bc-archive-content-3",
"filename" :"2024-08-21-the-justice-department-recognizes-anniversary-of-executive-order-13166-improving-access-to-services-for-persons-with-limited-english-proficiency.md",
"filepath" :"news/2024/08/2024-08-21-the-justice-department-recognizes-anniversary-of-executive-order-13166-improving-access-to-services-for-persons-with-limited-english-proficiency.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/08/2024-08-21-the-justice-department-recognizes-anniversary-of-executive-order-13166-improving-access-to-services-for-persons-with-limited-english-proficiency.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/08/2024-08-21-the-justice-department-recognizes-anniversary-of-executive-order-13166-improving-access-to-services-for-persons-with-limited-english-proficiency.md","source" : "doj","source_url" : "https://www.justice.gov/opa/pr/justice-department-statement-anniversary-executive-order-13166-improving-access-services","weight" : "1","slug" : "the-department-of-justice-recognizes-anniversary-of-executive-order-13166-improving-access-to-services-for-persons-with-limited-english-proficiency","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/08/12/the-department-of-justice-recognizes-anniversary-of-executive-order-13166-improving-access-to-services-for-persons-with-limited-english-proficiency/"
},{"title" :"Developing an easier way to recruit user research participants","deck" : "USA.gov and 10x recently partnered to develop a new user research recruitment page. The page launched in February 2024 and has attracted hundreds of sign-ups. It allows participants to assist in testing government websites for compensation, and helps teams find participants that match needed demographics. By simplifying the process and expanding recruitment of diverse populations, the initiative aims to support and streamline user research. It plans to add recruitment opportunities in additional languages and recruit more specific audiences for future studies.","summary" : "USA.gov and 10x recently partnered to develop a new user research recruitment page. The page launched in February 2024 and has attracted hundreds of sign-ups. It allows participants to assist in testing government websites for compensation, and helps teams find participants that match needed demographics. By simplifying the process and expanding recruitment of diverse populations, the initiative aims to support and streamline user research. It plans to add recruitment opportunities in additional languages and recruit more specific audiences for future studies.","date" : "2024-08-06T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"accessibility" : "Accessibility",
"best-practices" : "Best practices",
"customer-experience" : "Customer experience",
"human-centered-design" : "Human-centered design",
"research" : "Research",
"usability" : "Usability",
"user-experience" : "User experience"
},"branch" : "bc-archive-content-3",
"filename" :"2024-08-21-developing-an-easier-way-to-recruit-user-research-participants.md",
"filepath" :"news/2024/08/2024-08-21-developing-an-easier-way-to-recruit-user-research-participants.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/08/2024-08-21-developing-an-easier-way-to-recruit-user-research-participants.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/08/2024-08-21-developing-an-easier-way-to-recruit-user-research-participants.md","source" : "usagov","source_url" : "https://blog.usa.gov/developing-an-easier-way-to-recruit-user-research-participants","weight" : "1","slug" : "developing-an-easier-way-to-recruit-user-research-participants","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/08/06/developing-an-easier-way-to-recruit-user-research-participants/"
},{"title" :"Reassessing priorities: Adapting to additional work without additional resources","deck" : "The Office of Natural Resources Revenue’s Open Data, Design, and Development (ODD) team is taking on management of a fourth website, despite being short-staffed. As a result, they have revisited and reprioritized their yearly goals. To do so, they utilized a prioritization matrix, developed a structured impact assessment, and laid out a transition plan. Their process ensured realistic workload adjustments, improved team morale, and highlighted the importance of practical goal-setting, especially when teams are short-staffed.","summary" : "The Office of Natural Resources Revenue’s Open Data, Design, and Development (ODD) team is taking on management of a fourth website, despite being short-staffed. As a result, they have revisited and reprioritized their yearly goals. To do so, they utilized a prioritization matrix, developed a structured impact assessment, and laid out a transition plan. Their process ensured realistic workload adjustments, improved team morale, and highlighted the importance of practical goal-setting, especially when teams are short-staffed.","date" : "2024-07-23T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"best-practices" : "Best practices",
"communication" : "Communication",
"content-strategy" : "Content strategy",
"data-visualization" : "Data visualization",
"innovation" : "Innovation",
"product-and-project-management" : "Product and project management"
},"branch" : "bc-archive-content-3",
"filename" :"2024-07-24-reassessing-priorities-adapting-to-additional-work-without-additional-resources.md",
"filepath" :"news/2024/07/2024-07-24-reassessing-priorities-adapting-to-additional-work-without-additional-resources.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/07/2024-07-24-reassessing-priorities-adapting-to-additional-work-without-additional-resources.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/07/2024-07-24-reassessing-priorities-adapting-to-additional-work-without-additional-resources.md","source" : "doi-revenuedata","source_url" : "https://blog-nrrd.doi.gov/work-priorities/","weight" : "1","slug" : "reassessing-priorities-adapting-to-additional-work-without-additional-resources","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/07/23/reassessing-priorities-adapting-to-additional-work-without-additional-resources/"
},{"title" :"Introducing the Department of Homeland Security customer experience toolkit","deck" : "The Department of Homeland Security’s Customer Experience Directorate developed a customer experience (CX) toolkit to help agencies implement CX strategies using a human-centered design approach. The toolkit offers resources to enhance service delivery, processes, and systems, following a “Ready, Set, Grow” framework for planning and implementation. It aims to serve as a reference for organizations bringing CX practices to their own agencies.","summary" : "The Department of Homeland Security’s Customer Experience Directorate developed a customer experience (CX) toolkit to help agencies implement CX strategies using a human-centered design approach. The toolkit offers resources to enhance service delivery, processes, and systems, following a “Ready, Set, Grow” framework for planning and implementation. It aims to serve as a reference for organizations bringing CX practices to their own agencies.","date" : "2024-07-16T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"best-practices" : "Best practices",
"communication" : "Communication",
"content-strategy" : "Content strategy",
"human-centered-design" : "Human-centered design",
"plain-language" : "Plain language",},"branch" : "bc-archive-content-3",
"filename" :"2024-08-21-introducing-the-department-of-homeland-security-customer-experience-toolkit.md",
"filepath" :"news/2024/08/2024-08-21-introducing-the-department-of-homeland-security-customer-experience-toolkit.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/08/2024-08-21-introducing-the-department-of-homeland-security-customer-experience-toolkit.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/08/2024-08-21-introducing-the-department-of-homeland-security-customer-experience-toolkit.md","source" : "dhs","source_url" : "https://www.dhs.gov/cx/resources/guides-kits/cx-toolkit","weight" : "1","slug" : "introducing-the-department-of-homeland-security-customer-experience-toolkit","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/07/16/introducing-the-department-of-homeland-security-customer-experience-toolkit/"
},{"title" :"Designing for people with disabilities","deck" : "The User Experience (UX) team at USA.gov’s Public Experience Portfolio recently conducted a study to analyze the experiences of individuals who access USA.gov through assistive technology. The team partnered with a local organization to gather insights from a diverse group of participants, many of whom are blind or deaf. The study revealed various habits and challenges faced by these users, such as a preference for mobile sites, difficulty with website carousels, and a reliance on clear headings and action-oriented descriptions. These findings can guide improvements in accessibility, such as clever link labeling and better navigation aids for assistive technology users.","summary" : "The User Experience (UX) team at USA.gov’s Public Experience Portfolio recently conducted a study to analyze the experiences of individuals who access USA.gov through assistive technology. The team partnered with a local organization to gather insights from a diverse group of participants, many of whom are blind or deaf. The study revealed various habits and challenges faced by these users, such as a preference for mobile sites, difficulty with website carousels, and a reliance on clear headings and action-oriented descriptions. These findings can guide improvements in accessibility, such as clever link labeling and better navigation aids for assistive technology users.","date" : "2024-07-16T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"accessibility" : "Accessibility",
"best-practices" : "Best practices",
"content-strategy" : "Content strategy",
"human-centered-design" : "Human-centered design",
"information-collection" : "Information collection",
"usability" : "Usability"
},"branch" : "bc-archive-content-3",
"filename" :"2024-07-18-designing-for-people-with-disabilities.md",
"filepath" :"news/2024/07/2024-07-18-designing-for-people-with-disabilities.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/07/2024-07-18-designing-for-people-with-disabilities.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/07/2024-07-18-designing-for-people-with-disabilities.md","source" : "usagov","source_url" : "https://blog.usa.gov/designing-for-people-with-disabilities","weight" : "1","slug" : "designing-for-people-with-disabilities","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/07/16/designing-for-people-with-disabilities/"
},{"title" :"18F's engineering craft practices at 10","deck" : "18F recently celebrated its 10th anniversary by renewing its commitment to refining and sharing best practices through regular publications, tech talks, and updates to the 18F Engineering Guide. They also created a permanent principal consulting engineer role to enhance digital service delivery and support skill development within the organization.","summary" : "18F recently celebrated its 10th anniversary by renewing its commitment to refining and sharing best practices through regular publications, tech talks, and updates to the 18F Engineering Guide. They also created a permanent principal consulting engineer role to enhance digital service delivery and support skill development within the organization.","date" : "2024-07-09T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"best-practices" : "Best practices",
"communication" : "Communication",
"digital-service-delivery" : "Digital service delivery",
"information-architecture" : "Information architecture",
"innovation" : "Innovation"
},"branch" : "bc-archive-content-3",
"filename" :"2024-07-10-18f-engineering-craft-practices-at-10.md",
"filepath" :"news/2024/07/2024-07-10-18f-engineering-craft-practices-at-10.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/07/2024-07-10-18f-engineering-craft-practices-at-10.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/07/2024-07-10-18f-engineering-craft-practices-at-10.md","source" : "18f","source_url" : "https://18f.gsa.gov/2024/07/09/18fs-engineering-craft-basics-at-10/","weight" : "1","slug" : "18f-engineering-craft-practices-at-10","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/07/09/18f-engineering-craft-practices-at-10/"
},{"title" :"18F's engineering craft practices at 10","deck" : "18F recently celebrated its 10th anniversary by renewing its commitment to refining and sharing best practices through regular publications, tech talks, and updates to The 18F Engineering Guide. They also instructed a permanent principal consulting engineer role to enhance digital service delivery and support skill development within the organization.","summary" : "18F recently celebrated its 10th anniversary by renewing its commitment to refining and sharing best practices through regular publications, tech talks, and updates to The 18F Engineering Guide. They also instructed a permanent principal consulting engineer role to enhance digital service delivery and support skill development within the organization.","date" : "2024-07-09T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"best-practices" : "Best practices",
"communication" : "Communication",
"information-architecture" : "Information architecture",
"innovation" : "Innovation"
},"branch" : "bc-archive-content-3",
"filename" :"2024-07-10-engineering-craft-practices-at-10.md",
"filepath" :"news/2024/07/2024-07-10-engineering-craft-practices-at-10.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/07/2024-07-10-engineering-craft-practices-at-10.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/07/2024-07-10-engineering-craft-practices-at-10.md","source" : "18f","source_url" : "https://18f.gsa.gov/2024/07/09/18fs-engineering-craft-basics-at-10/","weight" : "1","slug" : "18fs-engineering-craft-practices-at-10","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/07/09/18fs-engineering-craft-practices-at-10/"
},{"title" :"A small team's journey through digital maturity","deck" : "How Digital.gov starts with real user needs","summary" : "As a small team, Digital.gov adopted user research and customer experience early. That foundation helps develop evidence-based strategies for today.","date" : "2024-07-08T15:55:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"sarah-schroeder" : "Sarah Schroeder"},"topics" : {
"best-practices" : "Best practices",
"customer-experience" : "Customer experience",
"human-centered-design" : "Human-centered design",
"usability" : "Usability",
"user-experience" : "User experience"
},"branch" : "bc-archive-content-3",
"filename" :"2024-07-08-a-small-teams-journey-through-digital-maturity.md",
"filepath" :"news/2024/07/2024-07-08-a-small-teams-journey-through-digital-maturity.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/07/2024-07-08-a-small-teams-journey-through-digital-maturity.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/07/2024-07-08-a-small-teams-journey-through-digital-maturity.md","weight" : "1","slug" : "a-small-teams-journey-through-digital-maturity","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/07/08/a-small-teams-journey-through-digital-maturity/"
},{"title" :"Bridge the gap between policy and implementation: Impactful solutions and strategies for success from Digital.gov's spring 2024 summit","summary" : "The summit highlighted digital transformation, emphasizing the significance of recent OMB memos for improving accessibility and customer experience.","date" : "2024-07-08T10:55:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"frances-carden" : "Frances Carden"},"topics" : {
"accessibility" : "Accessibility",
"acquisition" : "Acquisition",
"best-practices" : "Best practices",
"communication" : "Communication",
"content-strategy" : "Content strategy",
"digital-service-delivery" : "Digital service delivery",
"human-centered-design" : "Human-centered design",
"innovation" : "Innovation",
"public-policy" : "Public policy"
},"branch" : "bc-archive-content-3",
"filename" :"2024-07-08-bridge-the-gap-between-policy-and-implementation-impactful-solutions-and-strategies-for-success-from-digital-gov-spring-2024-summit.md",
"filepath" :"news/2024/07/2024-07-08-bridge-the-gap-between-policy-and-implementation-impactful-solutions-and-strategies-for-success-from-digital-gov-spring-2024-summit.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/07/2024-07-08-bridge-the-gap-between-policy-and-implementation-impactful-solutions-and-strategies-for-success-from-digital-gov-spring-2024-summit.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/07/2024-07-08-bridge-the-gap-between-policy-and-implementation-impactful-solutions-and-strategies-for-success-from-digital-gov-spring-2024-summit.md","weight" : "1","slug" : "bridge-the-gap-between-policy-and-implementation-impactful-solutions-and-strategies-for-success-from-digital-gov-spring-2024-summit","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/07/08/bridge-the-gap-between-policy-and-implementation-impactful-solutions-and-strategies-for-success-from-digital-gov-spring-2024-summit/"
},{"title" :"Digital front door: Expanding access to VA","deck" : "More Veterans are turning to the U.S. Department of Veterans Affairs (VA) for healthcare and benefits, accessing these services online through tools like the VA Health and Benefits mobile app and VA.gov. With over 2.28 million app downloads and 17.8 million monthly visitors on VA.gov, these digital tools provide faster, easier, and more inclusive access to VA services. Learn more about how these technologies are often Veterans’ first interaction with VA by watching their latest video, Digital Front Door: Expanding Access to VA.","summary" : "More Veterans are turning to the U.S. Department of Veterans Affairs (VA) for healthcare and benefits, accessing these services online through tools like the VA Health and Benefits mobile app and VA.gov. With over 2.28 million app downloads and 17.8 million monthly visitors on VA.gov, these digital tools provide faster, easier, and more inclusive access to VA services. Learn more about how these technologies are often Veterans’ first interaction with VA by watching their latest video, Digital Front Door: Expanding Access to VA.","date" : "2024-06-26T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"accessibility" : "Accessibility",
"application-programming-interface" : "Application programming interface",
"best-practices" : "Best practices",
"communication" : "Communication",
"content-strategy" : "Content strategy",
"design" : "Design",
"human-centered-design" : "Human-centered design",
"trust" : "Trust"
},"branch" : "bc-archive-content-3",
"filename" :"2024-06-27-digital-front-door-expanding-access-to-va.md",
"filepath" :"news/2024/06/2024-06-27-digital-front-door-expanding-access-to-va.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/06/2024-06-27-digital-front-door-expanding-access-to-va.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/06/2024-06-27-digital-front-door-expanding-access-to-va.md","source" : "va","source_url" : "https://digital.va.gov/office-of-information-and-technology/digital-front-door/","weight" : "1","slug" : "digital-front-door-expanding-access-to-va","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/06/26/digital-front-door-expanding-access-to-va/"
},{"title" :"Back to basics in the age of AI","deck" : "The federal government is actively discussing the transformative potential of artificial intelligence (AI). It has the potential to transform our digital service delivery, automate tasks, and enhance data analysis. However, AI also presents challenges and risks such as bias and ethical concerns. The team at 18F provides a quick overview of AI, its place in government today, and the techniques and frameworks they are currently using to navigate this complex new landscape.","summary" : "The federal government is actively discussing the transformative potential of artificial intelligence (AI). It has the potential to transform our digital service delivery, automate tasks, and enhance data analysis. However, AI also presents challenges and risks such as bias and ethical concerns. The team at 18F provides a quick overview of AI, its place in government today, and the techniques and frameworks they are currently using to navigate this complex new landscape.","date" : "2024-06-18T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"accessibility" : "Accessibility",
"artificial-intelligence" : "Artificial intelligence",
"best-practices" : "Best practices",
"emerging-tech" : "Emerging tech",
"governance" : "Governance",
"information-collection" : "Information collection"
},"branch" : "bc-archive-content-3",
"filename" :"2024-06-20-back-to-basics-in-the-age-of-ai.md",
"filepath" :"news/2024/06/2024-06-20-back-to-basics-in-the-age-of-ai.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/06/2024-06-20-back-to-basics-in-the-age-of-ai.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/06/2024-06-20-back-to-basics-in-the-age-of-ai.md","source" : "18f","source_url" : "https://18f.gsa.gov/2024/06/18/back-to-basics-in-the-age-of-ai/","weight" : "1","slug" : "back-to-basics-in-the-age-of-ai","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/06/18/back-to-basics-in-the-age-of-ai/"
},{"title" :"Case study: Increasing access to required bankruptcy meetings","deck" : "The Department of Justice’s U.S. Trustee Program (USTP) oversees the administration of bankruptcy cases and private trustees. During the COVID-19 pandemic, virtual Section 341 bankruptcy meetings lead to more participation from both consumers and creditors, minimized delays, and saved time and money for all. Learn about USTP’s human-centered design process for a pilot program in three states to increase public access to these virtual meetings.","summary" : "The Department of Justice’s U.S. Trustee Program (USTP) oversees the administration of bankruptcy cases and private trustees. During the COVID-19 pandemic, virtual Section 341 bankruptcy meetings lead to more participation from both consumers and creditors, minimized delays, and saved time and money for all. Learn about USTP’s human-centered design process for a pilot program in three states to increase public access to these virtual meetings.","date" : "2024-06-06T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"accessibility" : "Accessibility",
"best-practices" : "Best practices",
"crowdsourcing-and-citizen-science" : "Crowdsourcing and citizen science",
"human-centered-design" : "Human-centered design"
},"branch" : "bc-archive-content-3",
"filename" :"2024-07-02-case-study-increasing-access-to-required-bankruptcy-meetings.md",
"filepath" :"news/2024/07/2024-07-02-case-study-increasing-access-to-required-bankruptcy-meetings.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/07/2024-07-02-case-study-increasing-access-to-required-bankruptcy-meetings.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/07/2024-07-02-case-study-increasing-access-to-required-bankruptcy-meetings.md","source" : "doj","source_url" : "https://www.justice.gov/atj/access-doj/case-studies/increasing-access-required-bankruptcy-meetings","weight" : "1","slug" : "case-study-increasing-access-to-required-bankruptcy-meetings","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/06/06/case-study-increasing-access-to-required-bankruptcy-meetings/"
},{"title" :"Case study: Removing barriers to applying for a presidential pardon","deck" : "At the Department of Justice, Access DOJ and the Office of the Pardon Attorney (PARDON) partnered to simplify and streamline the presidential pardon application process. By conducting usability testing and gathering feedback, they identified key issues with the existing application, such as its complexity and length. See how redesigning the forms to be more accessible and understandable led to a more efficient process for both applicants and staff.","summary" : "At the Department of Justice, Access DOJ and the Office of the Pardon Attorney (PARDON) partnered to simplify and streamline the presidential pardon application process. By conducting usability testing and gathering feedback, they identified key issues with the existing application, such as its complexity and length. See how redesigning the forms to be more accessible and understandable led to a more efficient process for both applicants and staff.","date" : "2024-06-06T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"accessibility" : "Accessibility",
"best-practices" : "Best practices",
"content-strategy" : "Content strategy",
"design" : "Design",
"human-centered-design" : "Human-centered design",
"research" : "Research",
"trust" : "Trust",
"usability" : "Usability"
},"branch" : "bc-archive-content-3",
"filename" :"2024-07-02-case-study-removing-barriers-to-applying-for-a-presidential-pardon.md",
"filepath" :"news/2024/07/2024-07-02-case-study-removing-barriers-to-applying-for-a-presidential-pardon.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/07/2024-07-02-case-study-removing-barriers-to-applying-for-a-presidential-pardon.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/07/2024-07-02-case-study-removing-barriers-to-applying-for-a-presidential-pardon.md","source" : "doj","source_url" : "https://www.justice.gov/atj/access-doj/case-studies/removing-barriers-applying-presidential-pardon","weight" : "1","slug" : "case-study-removing-barriers-to-applying-for-a-presidential-pardon","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/06/06/case-study-removing-barriers-to-applying-for-a-presidential-pardon/"
},{"title" :"Federal customer experience: OMB has taken actions to implement cross-agency priority goals","deck" : "In 2021, the President’s Management Agenda identified federal customer experience as a priority area for improvement. To implement this priority area, the Office of Management and Budget (OMB) set two long-term, cross-agency priority (CAP) goals. In this study, the Government Accountability Office (GAO) reviews OMB and selected federal agencies’ efforts towards these CAP goals. Learn about actions taken by OMB and selected High Impact Service Providers (HISPs), how OMB has facilitated interagency collaboration, and the extent to which OMB has overseen and assessed progress on these CAP goals.","summary" : "In 2021, the President’s Management Agenda identified federal customer experience as a priority area for improvement. To implement this priority area, the Office of Management and Budget (OMB) set two long-term, cross-agency priority (CAP) goals. In this study, the Government Accountability Office (GAO) reviews OMB and selected federal agencies’ efforts towards these CAP goals. Learn about actions taken by OMB and selected High Impact Service Providers (HISPs), how OMB has facilitated interagency collaboration, and the extent to which OMB has overseen and assessed progress on these CAP goals.","date" : "2024-06-06T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"accessibility" : "Accessibility",
"best-practices" : "Best practices",
"customer-experience" : "Customer experience",
"digital-service-delivery" : "Digital service delivery",
"governance" : "Governance",
"human-centered-design" : "Human-centered design"
},"branch" : "bc-archive-content-3",
"filename" :"2024-06-28-federal-customer-experience-omb-has-taken-actions-to-implement-cross-agency-priority-goals.md",
"filepath" :"news/2024/06/2024-06-28-federal-customer-experience-omb-has-taken-actions-to-implement-cross-agency-priority-goals.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/06/2024-06-28-federal-customer-experience-omb-has-taken-actions-to-implement-cross-agency-priority-goals.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/06/2024-06-28-federal-customer-experience-omb-has-taken-actions-to-implement-cross-agency-priority-goals.md","source" : "gao","source_url" : "https://www.gao.gov/products/gao-24-106632","weight" : "1","slug" : "federal-customer-experience-omb-has-taken-actions-to-implement-cross-agency-priority-goals","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/06/06/federal-customer-experience-omb-has-taken-actions-to-implement-cross-agency-priority-goals/"
},{"title" :"FedRAMP governance","deck" : "The Federal Risk and Authorization Management Program (FedRAMP) has recently updated its governance structure to better serve its customers. Learn about their recently-formed FedRAMP Board, composed of federal executives; the FedRAMP Technical Advisory Group (TAG), composed of technology experts; and updates made to the Federal Security Cloud Advisory Committee (FSCAC). These groups collectively aim to strengthen and expand FedRAMP’s cloud service capabilities.","summary" : "The Federal Risk and Authorization Management Program (FedRAMP) has recently updated its governance structure to better serve its customers. Learn about their recently-formed FedRAMP Board, composed of federal executives; the FedRAMP Technical Advisory Group (TAG), composed of technology experts; and updates made to the Federal Security Cloud Advisory Committee (FSCAC). These groups collectively aim to strengthen and expand FedRAMP’s cloud service capabilities.","date" : "2024-06-04T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"analytics" : "Analytics",
"best-practices" : "Best practices",
"cloud-and-infrastructure" : "Cloud and infrastructure",
"governance" : "Governance",
"privacy" : "Privacy",
"public-policy" : "Public policy",
"security" : "Security"
},"branch" : "bc-archive-content-3",
"filename" :"2024-06-11-fedramp-governance.md",
"filepath" :"news/2024/06/2024-06-11-fedramp-governance.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/06/2024-06-11-fedramp-governance.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/06/2024-06-11-fedramp-governance.md","source" : "fedramp","source_url" : "https://www.fedramp.gov/2024-06-04-fedramp-governance/","weight" : "1","slug" : "fedramp-governance","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/06/04/fedramp-governance/"
},{"title" :"Three tips for using meta descriptions","deck" : "At USA.gov and USAGov en Español, the goal is to make content more useful to the public, and meta descriptions are one way to help people quickly find the government information they’re looking for. These brief summaries of webpage content appear in search engine results to entice users to click through, attracting visitors to agency websites. Regularly updating these descriptions based on user data can enhance their effectiveness. Read in more detail about their three tips to create effective meta descriptions: identify commonly searched keywords, write engaging and actionable descriptions, and ensure each one is unique.","summary" : "At USA.gov and USAGov en Español, the goal is to make content more useful to the public, and meta descriptions are one way to help people quickly find the government information they’re looking for. These brief summaries of webpage content appear in search engine results to entice users to click through, attracting visitors to agency websites. Regularly updating these descriptions based on user data can enhance their effectiveness. Read in more detail about their three tips to create effective meta descriptions: identify commonly searched keywords, write engaging and actionable descriptions, and ensure each one is unique.","date" : "2024-06-04T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"best-practices" : "Best practices",
"communication" : "Communication",
"content-strategy" : "Content strategy",
"plain-language" : "Plain language",
"search" : "Search"
},"branch" : "bc-archive-content-3",
"filename" :"2024-06-07-three-tips-for-using-meta-descriptions.md",
"filepath" :"news/2024/06/2024-06-07-three-tips-for-using-meta-descriptions.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/06/2024-06-07-three-tips-for-using-meta-descriptions.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/06/2024-06-07-three-tips-for-using-meta-descriptions.md","source" : "usagov","source_url" : "https://blog.usa.gov/three-tips-for-using-meta-descriptions","weight" : "1","slug" : "three-tips-for-using-meta-descriptions","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/06/04/three-tips-for-using-meta-descriptions/"
},{"title" :"A five-step plan for communicating with leadership","deck" : "Communication is key, in and out of the workplace","summary" : "How to engage leadership personally, adapt communication styles, and choose appropriate timing for effective interactions and feedback.","date" : "2024-05-20T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"frances-carden" : "Frances Carden"},"topics" : {
"best-practices" : "Best practices",
"communication" : "Communication",
"professional-development" : "Professional development"
},"primary_image" : { "uid" : "5-step-communication-plan-makhbubakhon-ismatova-istock-getty-images-1170277152", "alt" :
"Blue and white title card for, A five-step plan for communicating with leadership: Communication is key, in and out of the workplace.", "width" :
"1200", "height" :
"630", "credit" :
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"", "format" :
"jpg" },"branch" : "bc-archive-content-3",
"filename" :"2024-05-20-a-five-step-plan-for-communicating-with-leadership.md",
"filepath" :"news/2024/05/2024-05-20-a-five-step-plan-for-communicating-with-leadership.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/05/2024-05-20-a-five-step-plan-for-communicating-with-leadership.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/05/2024-05-20-a-five-step-plan-for-communicating-with-leadership.md","weight" : "1","slug" : "a-five-step-plan-for-communicating-with-leadership","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/05/20/a-five-step-plan-for-communicating-with-leadership/"
},{"title" :"One year with the new USAGov","deck" : "It has been a year since USA.gov and USAGov en Español were relaunched using human-centered design principles. Using task backlog, the USAGov team has addressed content gaps, improved discoverability, and implemented technical updates. Through usability tests, visitor comments, and click behavior the team was able to unravel and respond to user feedback and unmet needs, leading to noticeable increases in visitor satisfaction and task accomplishment. Moving forward, the focus will shift to enhancing public engagement with the government, improving the search for benefits-related content, and exploring interactive and personalized user experiences.","summary" : "It has been a year since USA.gov and USAGov en Español were relaunched using human-centered design principles. Using task backlog, the USAGov team has addressed content gaps, improved discoverability, and implemented technical updates. Through usability tests, visitor comments, and click behavior the team was able to unravel and respond to user feedback and unmet needs, leading to noticeable increases in visitor satisfaction and task accomplishment. Moving forward, the focus will shift to enhancing public engagement with the government, improving the search for benefits-related content, and exploring interactive and personalized user experiences.","date" : "2024-05-14T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"analytics" : "Analytics",
"best-practices" : "Best practices",
"communication" : "Communication",
"contact-centers" : "Contact centers",
"content-strategy" : "Content strategy",
"design" : "Design",
"human-centered-design" : "Human-centered design",
"information-collection" : "Information collection",
"usability" : "Usability"
},"branch" : "bc-archive-content-3",
"filename" :"2024-05-16-one-year-with-the-new-usagov.md",
"filepath" :"news/2024/05/2024-05-16-one-year-with-the-new-usagov.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/05/2024-05-16-one-year-with-the-new-usagov.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/05/2024-05-16-one-year-with-the-new-usagov.md","source" : "usagov","source_url" : "https://blog.usa.gov/one-year-with-the-new-usagov","weight" : "1","slug" : "one-year-with-the-new-usagov","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/05/14/one-year-with-the-new-usagov/"
},{"title" :"FEMA National Summit on Risk Communications, Crisis Communications, and Community Engagement","deck" : "The Federal Emergency Management Agency Office of External Affairs is convening risk and crisis communicators and community leaders who are on the front-line of the climate and emerging hazard crises. Attend the free, June 10, 2024, summit virtually, or in Washington, DC. The agenda includes: the sharing invaluable tools and insights, how to implement culturally competent and accessible communications, how to integrate behavior change strategies, and more. An ASL interpreter will be provided.","summary" : "The Federal Emergency Management Agency Office of External Affairs is convening risk and crisis communicators and community leaders who are on the front-line of the climate and emerging hazard crises. Attend the free, June 10, 2024, summit virtually, or in Washington, DC. The agenda includes: the sharing invaluable tools and insights, how to implement culturally competent and accessible communications, how to integrate behavior change strategies, and more. An ASL interpreter will be provided.","date" : "2024-04-25T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"accessibility" : "Accessibility",
"best-practices" : "Best practices",
"communication" : "Communication",
"crowdsourcing-and-citizen-science" : "Crowdsourcing and citizen science",
"human-centered-design" : "Human-centered design",
"information-collection" : "Information collection",
"innovation" : "Innovation",
"open-government" : "Open government",
"plain-language" : "Plain language"
},"branch" : "bc-archive-content-3",
"filename" :"2024-05-31-risk-communications-crisis-communications-and-community-engagement-summit.md",
"filepath" :"news/2024/05/2024-05-31-risk-communications-crisis-communications-and-community-engagement-summit.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/05/2024-05-31-risk-communications-crisis-communications-and-community-engagement-summit.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/05/2024-05-31-risk-communications-crisis-communications-and-community-engagement-summit.md","source" : "fema","source_url" : "https://www.fema.gov/event/risk-communications-crisis-communications-and-community-engagement-summit","weight" : "1","slug" : "risk-communications-crisis-communications-and-community-engagement-summit","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/04/25/risk-communications-crisis-communications-and-community-engagement-summit/"
},{"title" :"Creating a blueprint for quality: How the PX Contact Center helps agents grow their skills","deck" : "Every day, live agents at USA.gov’s Public Experience (PX) Contact Center answer questions from the public about government benefits and services. Learn how the PX Contact Center develops a workforce of excellent agents, using immersive onboarding, tailored and continuous training, feedback loops, and calibration meetings to empower their agents to deliver accurate information. USA.gov’s system for employee and contact center management ensures that every customer interaction leaves a lasting impact.","summary" : "Every day, live agents at USA.gov’s Public Experience (PX) Contact Center answer questions from the public about government benefits and services. Learn how the PX Contact Center develops a workforce of excellent agents, using immersive onboarding, tailored and continuous training, feedback loops, and calibration meetings to empower their agents to deliver accurate information. USA.gov’s system for employee and contact center management ensures that every customer interaction leaves a lasting impact.","date" : "2024-04-23T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"analytics" : "Analytics",
"best-practices" : "Best practices",
"budgeting-and-performance" : "Budgeting and performance",
"contact-centers" : "Contact centers",
"human-centered-design" : "Human-centered design",
"information-collection" : "Information collection",
"multilingual" : "Multilingual",
"trust" : "Trust"
},"branch" : "bc-archive-content-3",
"filename" :"2024-04-25-creating-a-blueprint-for-quality-how-the-px-contact-center-helps-agents-grow-their-skills.md",
"filepath" :"news/2024/04/2024-04-25-creating-a-blueprint-for-quality-how-the-px-contact-center-helps-agents-grow-their-skills.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/04/2024-04-25-creating-a-blueprint-for-quality-how-the-px-contact-center-helps-agents-grow-their-skills.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/04/2024-04-25-creating-a-blueprint-for-quality-how-the-px-contact-center-helps-agents-grow-their-skills.md","source" : "usagov","source_url" : "https://blog.usa.gov/creating-a-blueprint-for-quality-how-the-px-contact-center-helps-agents-grow-their-skills","weight" : "1","slug" : "creating-a-blueprint-for-quality-how-the-px-contact-center-helps-agents-grow-their-skills","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/04/23/creating-a-blueprint-for-quality-how-the-px-contact-center-helps-agents-grow-their-skills/"
},{"title" :"Google Analytics 4: Transition strategies for federal websites","deck" : "Learn how the Open Data, Design, and Development (ODDD) team at the Department of the Interior (DOI) transitioned from Google Analytics - Universal Analytics to Google Analytics 4! Discover how the ODDD team coordinated with the Digital Analytics Program, developed explorations (instead of custom reports), and set up their own DOI agency property.","summary" : "Learn how the Open Data, Design, and Development (ODDD) team at the Department of the Interior (DOI) transitioned from Google Analytics - Universal Analytics to Google Analytics 4! Discover how the ODDD team coordinated with the Digital Analytics Program, developed explorations (instead of custom reports), and set up their own DOI agency property.","date" : "2024-04-22T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"analytics" : "Analytics",
"best-practices" : "Best practices",
"data-visualization" : "Data visualization",
"digital-service-delivery" : "Digital service delivery",
"information-collection" : "Information collection",
"research" : "Research"
},"branch" : "bc-archive-content-3",
"filename" :"2024-04-22-google-analytics-4-transition-strategies-for-federal-websites.md",
"filepath" :"news/2024/04/2024-04-22-google-analytics-4-transition-strategies-for-federal-websites.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/04/2024-04-22-google-analytics-4-transition-strategies-for-federal-websites.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/04/2024-04-22-google-analytics-4-transition-strategies-for-federal-websites.md","source" : "doi-revenuedata","source_url" : "https://blog-nrrd.doi.gov/ga4-transition/","weight" : "1","slug" : "google-analytics-4-transition-strategies-for-federal-websites","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/04/22/google-analytics-4-transition-strategies-for-federal-websites/"
},{"title" :"Progress towards delivering a digital-first public experience","deck" : "Each year, more than 400 million individuals, families, businesses, organizations, and local governments get information and services from about 430 federal agencies and sub-agencies. The Biden-Harris administration is driving a bold vision for how government agencies serve their customers digitally with OMB’s ten-year roadmap for a modern digital experience. Agencies have already made significant strides. Learn about recent successes by the IRS, CDC, NASA, and FEMA, and how OMB will continue to collaborate with agencies to ensure ongoing improvement in digital government services.","summary" : "Each year, more than 400 million individuals, families, businesses, organizations, and local governments get information and services from about 430 federal agencies and sub-agencies. The Biden-Harris administration is driving a bold vision for how government agencies serve their customers digitally with OMB’s ten-year roadmap for a modern digital experience. Agencies have already made significant strides. Learn about recent successes by the IRS, CDC, NASA, and FEMA, and how OMB will continue to collaborate with agencies to ensure ongoing improvement in digital government services.","date" : "2024-04-17T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"accessibility" : "Accessibility",
"analytics" : "Analytics",
"best-practices" : "Best practices",
"content-strategy" : "Content strategy",
"customer-experience" : "Customer experience",
"design" : "Design",
"human-centered-design" : "Human-centered design",
"innovation" : "Innovation",
"public-policy" : "Public policy",
"usability" : "Usability",
"user-experience" : "User experience"
},"branch" : "bc-archive-content-3",
"filename" :"2024-04-17-progress-towards-delivering-a-digital-first-public-experience.md",
"filepath" :"news/2024/04/2024-04-17-progress-towards-delivering-a-digital-first-public-experience.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/04/2024-04-17-progress-towards-delivering-a-digital-first-public-experience.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/04/2024-04-17-progress-towards-delivering-a-digital-first-public-experience.md","source" : "whitehouse","source_url" : "https://www.whitehouse.gov/omb/briefing-room/2024/04/17/progress-towards-delivering-a-digital-first-public-experience/","weight" : "1","slug" : "progress-towards-delivering-a-digital-first-public-experience","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/04/17/progress-towards-delivering-a-digital-first-public-experience/"
},{"title" :"18F practices in action (spoiler: this stuff works)","deck" : "How well do 18F software development practices work? The 18F team reflected on a recent project for the Cybersecurity and Infrastructure Security Agency (CISA) .gov registry to gauge the effectiveness of six recommendations aligned with what they actually did.","summary" : "How well do 18F software development practices work? The 18F team reflected on a recent project for the Cybersecurity and Infrastructure Security Agency (CISA) .gov registry to gauge the effectiveness of six recommendations aligned with what they actually did.","date" : "2024-04-03T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"best-practices" : "Best practices",
"communication" : "Communication",
"design" : "Design",
"human-centered-design" : "Human-centered design",
"open-source" : "Open source",
"product-and-project-management" : "Product and project management",
"robotic-process-automation" : "Robotic process automation",
"security" : "Security"
},"branch" : "bc-archive-content-3",
"filename" :"2024-04-03-18f-practices-in-action-spoiler-this-stuff-works.md",
"filepath" :"news/2024/04/2024-04-03-18f-practices-in-action-spoiler-this-stuff-works.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/04/2024-04-03-18f-practices-in-action-spoiler-this-stuff-works.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/04/2024-04-03-18f-practices-in-action-spoiler-this-stuff-works.md","source" : "18f","source_url" : "https://18f.gsa.gov/2024/04/03/18f-practices-in-action/","weight" : "1","slug" : "18f-practices-in-action-spoiler-this-stuff-works","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/04/03/18f-practices-in-action-spoiler-this-stuff-works/"
},{"title" :"Reconsidering the consent form: the least user-friendly aspect of UX research","deck" : "The Open Data, Design, and Development (ODDD) team has replaced signed consent forms with a more accessible user research agreement process, offering multiple opt-in points. This ensures informed consent and participant autonomy. Explore why and how the ODDD team implemented this comprehensive participant consent process in their user research.","summary" : "The Open Data, Design, and Development (ODDD) team has replaced signed consent forms with a more accessible user research agreement process, offering multiple opt-in points. This ensures informed consent and participant autonomy. Explore why and how the ODDD team implemented this comprehensive participant consent process in their user research.","date" : "2024-04-03T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"best-practices" : "Best practices",
"communication" : "Communication",
"human-centered-design" : "Human-centered design",
"open-source" : "Open source",
"plain-language" : "Plain language",
"privacy" : "Privacy",
"records-management" : "Records management",
"research" : "Research"
},"branch" : "bc-archive-content-3",
"filename" :"2024-04-04-reconsidering-the-consent-form-the-least-user-friendly-aspect-of-ux-research.md",
"filepath" :"news/2024/04/2024-04-04-reconsidering-the-consent-form-the-least-user-friendly-aspect-of-ux-research.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/04/2024-04-04-reconsidering-the-consent-form-the-least-user-friendly-aspect-of-ux-research.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/04/2024-04-04-reconsidering-the-consent-form-the-least-user-friendly-aspect-of-ux-research.md","source" : "doi-revenuedata","source_url" : "https://blog-nrrd.doi.gov/user-research-consent/","weight" : "1","slug" : "reconsidering-the-consent-form-the-least-user-friendly-aspect-of-ux-research","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/04/03/reconsidering-the-consent-form-the-least-user-friendly-aspect-of-ux-research/"
},{"title" :"How USAGov uses data to improve content","deck" : "Each month, USAGov’s content designers spend many hours ensuring that the content on USA.gov and USAGov en Español is up-to-date, accurate, and meets user needs. Learn how their team does holistic reviews of each topic section based on a rolling calendar with the goal of updating all content at least every 6 months.","summary" : "Each month, USAGov’s content designers spend many hours ensuring that the content on USA.gov and USAGov en Español is up-to-date, accurate, and meets user needs. Learn how their team does holistic reviews of each topic section based on a rolling calendar with the goal of updating all content at least every 6 months.","date" : "2024-04-01T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"accessibility" : "Accessibility",
"Analytics" : "Analytics",
"best-practices" : "Best practices",
"content-strategy" : "Content strategy",
"design" : "Design",
"human-centered-design" : "Human-centered design",
"multilingual" : "Multilingual",
"plain-language" : "Plain language",
"research" : "Research",
"search" : "Search"
},"branch" : "bc-archive-content-3",
"filename" :"2024-04-01-how-usagov-uses-data-to-improve-content.md",
"filepath" :"news/2024/04/2024-04-01-how-usagov-uses-data-to-improve-content.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/04/2024-04-01-how-usagov-uses-data-to-improve-content.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/04/2024-04-01-how-usagov-uses-data-to-improve-content.md","source" : "usagov","source_url" : "https://blog.usa.gov/how-usagov-uses-data-to-improve-content","weight" : "1","slug" : "how-usagov-uses-data-to-improve-content","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/04/01/how-usagov-uses-data-to-improve-content/"
},{"title" :"Optimizing the federal digital experience: aligning content governance, coordination, and database development","deck" : "This blog post dives into the details of building a dynamic content database and audit for onrr.gov. Learn how effective subject matter expert (SME) coordination, strategic content planning, and application of visualization tools contribute to enhancing content governance and user experience on a federal website.","summary" : "This blog post dives into the details of building a dynamic content database and audit for onrr.gov. Learn how effective subject matter expert (SME) coordination, strategic content planning, and application of visualization tools contribute to enhancing content governance and user experience on a federal website.","date" : "2024-02-20T09:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"accessibility" : "Accessibility",
"best-practices" : "Best practices",
"content-strategy" : "Content strategy",
"data-visualization" : "Data visualization",
"product-and-project-management" : "Product and project management",
"records-management" : "Records management"
},"branch" : "bc-archive-content-3",
"filename" :"2024-02-21-optimizing-the-federal-digital-experience-aligning-content-governance-coordination-and-database-development.md",
"filepath" :"news/2024/02/2024-02-21-optimizing-the-federal-digital-experience-aligning-content-governance-coordination-and-database-development.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/02/2024-02-21-optimizing-the-federal-digital-experience-aligning-content-governance-coordination-and-database-development.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/02/2024-02-21-optimizing-the-federal-digital-experience-aligning-content-governance-coordination-and-database-development.md","source" : "doi-revenuedata","source_url" : "https://blog-nrrd.doi.gov/onrr-content-audit/","weight" : "1","slug" : "optimizing-the-federal-digital-experience-aligning-content-governance-coordination-and-database-development","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/02/20/optimizing-the-federal-digital-experience-aligning-content-governance-coordination-and-database-development/"
},{"title" :"Timeless top 10 best practices for great government websites","deck" : "Better websites. Better government.","summary" : "While the field of federal web management continues to evolve, the core best practices have remained essentially unchanged for two decades.","date" : "2024-02-09T11:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ammie-farraj-feijoo" : "Ammie Farraj Feijoo","rflagg" : "Rachel Flagg"},"topics" : {
"best-practices" : "Best practices",
"content-strategy" : "Content strategy",
"digital-service-delivery" : "Digital service delivery",
"governance" : "Governance",
"usability" : "Usability"
},"primary_image" : { "uid" : "colorful-digital-10-vuifah-istock-getty-images-166056002", "alt" :
"A large yellow number 10 against a dark blue background. Pixels in various colors trail off the zero to the right.", "width" :
"1200", "height" :
"630", "credit" :
"", "caption" :
"vuifah/iStock via Getty Images", "format" :
"jpg" },"branch" : "bc-archive-content-3",
"filename" :"2024-02-09-timeless-top-10-best-practices-for-great-government-websites.md",
"filepath" :"news/2024/02/2024-02-09-timeless-top-10-best-practices-for-great-government-websites.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/02/2024-02-09-timeless-top-10-best-practices-for-great-government-websites.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/02/2024-02-09-timeless-top-10-best-practices-for-great-government-websites.md","weight" : "1","slug" : "timeless-top-10-best-practices-for-great-government-websites","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/02/09/timeless-top-10-best-practices-for-great-government-websites/"
},{"title" :"Getting the word out about voter registration: Vote.gov's first social media takeover with USAGov","deck" : "Last fall, vote.gov and the USAGov program partnered for their first-ever social media takeover on National Voter Registration Day. The campaign, which encouraged the public to register to vote, reached 36,000 people across USAGov’s platforms and generated over 2,000 engagements. The partnership raised awareness for vote.gov, boosted vote.gov’s website traffic, and laid the groundwork for the future collaborations and resource-sharing between the two entities. This collaboration between vote.gov and USAGov offers a model for social media takeovers and partnerships between federal agencies and teams.","summary" : "Last fall, vote.gov and the USAGov program partnered for their first-ever social media takeover on National Voter Registration Day. The campaign, which encouraged the public to register to vote, reached 36,000 people across USAGov’s platforms and generated over 2,000 engagements. The partnership raised awareness for vote.gov, boosted vote.gov’s website traffic, and laid the groundwork for the future collaborations and resource-sharing between the two entities. This collaboration between vote.gov and USAGov offers a model for social media takeovers and partnerships between federal agencies and teams.","date" : "2024-02-06T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"accessibility" : "Accessibility",
"best-practices" : "Best practices",
"multilingual" : "Multilingual",
"social-media" : "Social media",
"user-experience" : "User experience"
},"branch" : "bc-archive-content-3",
"filename" :"2024-02-08-getting-the-word-out-about-voter-registration-votegovs-first-social-media-takeover-with-usagov.md",
"filepath" :"news/2024/02/2024-02-08-getting-the-word-out-about-voter-registration-votegovs-first-social-media-takeover-with-usagov.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/02/2024-02-08-getting-the-word-out-about-voter-registration-votegovs-first-social-media-takeover-with-usagov.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/02/2024-02-08-getting-the-word-out-about-voter-registration-votegovs-first-social-media-takeover-with-usagov.md","source" : "usagov","source_url" : "https://blog.usa.gov/getting-the-word-out-about-voter-registration-vote.govs-first-social-media-takeover-with-usagov","weight" : "1","slug" : "getting-the-word-out-about-voter-registration-votegovs-first-social-media-takeover-with-usagov","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/02/06/getting-the-word-out-about-voter-registration-votegovs-first-social-media-takeover-with-usagov/"
},{"title" :"Moving to .gov","deck" : "If you’re moving to .gov from another top-level domain, like .com, .org, or .us, here are some best practices to help you plan that transition.","summary" : "If you’re moving to .gov from another top-level domain, like .com, .org, or .us, here are some best practices to help you plan that transition.","date" : "2023-11-20T12:13:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"best-practices" : "Best practices",
"content-strategy" : "Content strategy",
"domain-management" : "Domain management",
"product-and-project-management" : "Product and project management"
},"branch" : "bc-archive-content-3",
"filename" :"moving-to-gov.md",
"filepath" :"resources/moving-to-gov.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/moving-to-gov.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/moving-to-gov.md","source" : "dotgov","source_url" : "https://get.gov/domains/moving/","weight" : "1","slug" : "moving-to-gov","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/moving-to-gov/"
},{"title" :"Why the American People Deserve a Digital Government","deck" : "OMB released new policy guidance for government that includes a variety of actions and standards to help federal agencies design, develop, and deliver modern websites and digital services. Memo M-23-22, Delivering a Digital-First Public Experience, will make it seamless for the public to obtain government information and services online, and help agencies fully implement the 21st Century Integrated Digital Experience Act (21st Century IDEA).","summary" : "OMB recently released new policy guidance for government that includes a variety of actions and standards to help federal agencies design, develop, and deliver modern websites and digital services. Memo M-23-22, Delivering a Digital-First Public Experience, will make it seamless for the public to obtain government information and services online, and help agencies fully implement the 21st Century Integrated Digital Experience Act (21st Century IDEA).","date" : "2023-09-22T13:26:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"accessibility" : "Accessibility",
"analytics" : "Analytics",
"best-practices" : "Best practices",
"budgeting-and-performance" : "Budgeting and performance",
"communication" : "Communication",
"content-strategy" : "Content strategy",
"customer-experience" : "Customer experience",
"design" : "Design",
"digital-service-delivery" : "Digital service delivery",
"governance" : "Governance",
"human-centered-design" : "Human-centered design",
"mobile" : "Mobile",
"multilingual" : "Multilingual",
"plain-language" : "Plain language",
"privacy" : "Privacy",
"public-policy" : "Public policy",
"search" : "Search",
"search-engine-optimization" : "Search engine optimization",
"security" : "Security",
"social-media" : "Social media",
"trust" : "Trust",
"usability" : "Usability",
"user-experience" : "User experience"
},"branch" : "bc-archive-content-3",
"filename" :"2023-09-25-why-the-american-people-deserve-a-digital-government.md",
"filepath" :"news/2023/09/2023-09-25-why-the-american-people-deserve-a-digital-government.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/09/2023-09-25-why-the-american-people-deserve-a-digital-government.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/09/2023-09-25-why-the-american-people-deserve-a-digital-government.md","source" : "whitehouse","source_url" : "https://www.whitehouse.gov/omb/briefing-room/2023/09/22/why-the-american-people-deserve-a-digital-government/","weight" : "1","slug" : "why-the-american-people-deserve-a-digital-government","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/09/22/why-the-american-people-deserve-a-digital-government/"
},{"title" :"Seven tips on facilitating unplanned topics in meetings","deck" : "Facilitating a workshop can feel like a daunting task. Here at 18F, we’ve identified seven tips to keep your workshop organized and flowing, despite unplanned scenarios.","summary" : "Facilitating a workshop can feel like a daunting task. Here at 18F, we’ve identified seven tips to keep your workshop organized and flowing, despite unplanned scenarios.","date" : "2023-08-22T12:53:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"best-practices" : "Best practices",
"product-and-project-management" : "Product and project management"
},"branch" : "bc-archive-content-3",
"filename" :"2023-08-23-seven-tips-on-facilitating-unplanned-topics-in-meetings.md",
"filepath" :"news/2023/08/2023-08-23-seven-tips-on-facilitating-unplanned-topics-in-meetings.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/08/2023-08-23-seven-tips-on-facilitating-unplanned-topics-in-meetings.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/08/2023-08-23-seven-tips-on-facilitating-unplanned-topics-in-meetings.md","source" : "18f","source_url" : "https://18f.gsa.gov/2023/08/22/7-tips-on-facilitating-unplanned-topics-in-meetings/","weight" : "1","slug" : "seven-tips-on-facilitating-unplanned-topics-in-meetings","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/08/22/seven-tips-on-facilitating-unplanned-topics-in-meetings/"
},{"kicker" : "Agile Best Practices","title" :"Am I doing it right? A checkup for agile teams","deck" : "Even on the best teams, things need to be monitored and adjusted. If you are doing this for the first time, it can be even harder. In this article, I share some signals of what success looks like and what to do if you are stuck in one of the many common pitfalls.","summary" : "Even on the best teams, things need to be monitored and adjusted. If you are doing this for the first time, it can be even harder. In this article, I share some signals of what success looks like and what to do if you are stuck in one of the many common pitfalls.","date" : "2023-03-23T13:42:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"best-practices" : "Best practices",
"product-and-project-management" : "Product and project management"
},"branch" : "bc-archive-content-3",
"filename" :"2023-04-26-am-i-doing-it-right-a-check-up-for-agile-teams.md",
"filepath" :"news/2023/04/2023-04-26-am-i-doing-it-right-a-check-up-for-agile-teams.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2023/04/2023-04-26-am-i-doing-it-right-a-check-up-for-agile-teams.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2023/04/2023-04-26-am-i-doing-it-right-a-check-up-for-agile-teams.md","source" : "18f","source_url" : "https://18f.gsa.gov/2023/03/23/A-check-up-for-agile-teams/","weight" : "1","slug" : "am-i-doing-it-right-a-check-up-for-agile-teams","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2023/03/23/am-i-doing-it-right-a-check-up-for-agile-teams/"
},{"title" :"The Weekly Ship: What It Is, Why Useful, and How To Create Your Own","deck" : "The Weekly Ship: What It Is, Why It’s Useful, and How To Create Your Own—The weekly ship has been a staple of 18F projects for years. It is a way to engage partners, inform teammates, and reflect on our work.","summary" : "summary","date" : "2021-10-21T12:52:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"best-practices" : "Best practices",
"content-strategy" : "Content strategy",
"product-and-project-management" : "Product and project management",
"public-policy" : "Public policy"
},"branch" : "bc-archive-content-3",
"filename" :"2021-11-18-the-weekly-ship-what-it-is-why-useful-and-how-to-create-your-own.md",
"filepath" :"news/2021/11/2021-11-18-the-weekly-ship-what-it-is-why-useful-and-how-to-create-your-own.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2021/11/2021-11-18-the-weekly-ship-what-it-is-why-useful-and-how-to-create-your-own.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2021/11/2021-11-18-the-weekly-ship-what-it-is-why-useful-and-how-to-create-your-own.md","source" : "18f","source_url" : "https://18f.gsa.gov/2021/10/21/the_weekly_ship/","weight" : "1","slug" : "the-weekly-ship-what-it-is-why-useful-and-how-to-create-your-own","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2021/10/21/the-weekly-ship-what-it-is-why-useful-and-how-to-create-your-own/"
},{"title" :"Navigating ATOs","deck" : "Navigating ATOs—Authority to Operate (ATO) processes work differently at different federal agencies. As a technology and design consultancy inside the United States government, 18F has worked on ATOs at many of them. We are still learning and experimenting, but there are definite patterns we have seen work well across multiple agencies.","summary" : "sum","date" : "2021-10-19T11:02:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"best-practices" : "Best practices",
"software-engineering" : "Software engineering"
},"branch" : "bc-archive-content-3",
"filename" :"2021-11-18-navigating-atos.md",
"filepath" :"news/2021/11/2021-11-18-navigating-atos.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2021/11/2021-11-18-navigating-atos.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2021/11/2021-11-18-navigating-atos.md","source" : "18f","source_url" : "https://18f.gsa.gov/2021/10/19/navigating-atos/","weight" : "1","slug" : "navigating-atos","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2021/10/19/navigating-atos/"
},{"kicker" : "Acquisition","title" :"Discovery BPA Evaluation Process: How to Operationalize this Practice","deck" : "","summary" : "This guide provides acquisition professionals the steps and resources needed to operationalize the evaluation process developed for the Discovery BPA.","date" : "2020-10-26T11:20:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"bridget-fields" : "Bridget Fields","omid-ghaffari-tabrizi" : "Omid Ghaffari-Tabrizi","michelle-mcnellis" : "Michelle McNellis","ashley-owens" : "Ashley Owens","rebecca-refoy" : "Rebecca Refoy"},"topics" : {
"acquisition" : "Acquisition",
"best-practices" : "Best practices",
"open-source" : "Open source",
"product-and-project-management" : "Product and project management"
},"primary_image" : { "uid" : "strategy-implementation-metal-gears", "alt" :
"The words strategy and implementation are each imprinted upon connected metal gears.", "width" :
"5184", "height" :
"3456", "credit" :
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"filename" :"2020-10-24-discovery-bpa-evaluation-process-how-to-operationalize-this-practice.md",
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},{"title" :"Guidelines for Digital.gov event presenters","summary" : "A checklist of requirements for people who are presenting at a Digital.gov event.","date" : "2023-03-17T12:43:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"bonnie-cameron" : "Bonnie Cameron"},"topics" : {
"best-practices" : "Best practices",
"communication" : "Communication",
"multimedia" : "Multimedia"
},"primary_image" : { "uid" : "completed-checklist-tasks-bullseye-calendar-icon-paperfox-gettyimages-1468937260", "alt" :
"Illustration of a clipboard with a checklist of completed items, surrounded by a bullseye, a pen, and a calendar.", "width" :
"1200", "height" :
"630", "credit" :
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"png" },"branch" : "bc-archive-content-3",
"filename" :"guidelines-for-digital-gov-event-presenters.md",
"filepath" :"resources/guidelines-for-digital-gov-event-presenters.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/guidelines-for-digital-gov-event-presenters.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/guidelines-for-digital-gov-event-presenters.md","weight" : "2","slug" : "guidelines-for-digital-gov-event-presenters","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/guidelines-for-digital-gov-event-presenters/"
},{"title" :"Cloud Smart: Federal Cloud Computing Strategy","deck" : "","summary" : "Founded on three key pillars of successful cloud adoption—security, procurement, and workforce—the Cloud Smart strategy includes 11 action items from the Chief Information Officers (CIO) Council.","date" : "2019-06-24T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"acquisition" : "Acquisition",
"best-practices" : "Best practices",
"cloud-and-infrastructure" : "Cloud and infrastructure",
"security" : "Security"
},"branch" : "bc-archive-content-3",
"filename" :"federal-cloud-computing-strategy.md",
"filepath" :"resources/federal-cloud-computing-strategy.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/federal-cloud-computing-strategy.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/federal-cloud-computing-strategy.md","source" : "cio-council","source_url" : "https://cloud.cio.gov/strategy/","weight" : "2","slug" : "federal-cloud-computing-strategy","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/federal-cloud-computing-strategy/"
},{"kicker" : "USWDS","title" :"USWDS Monthly Call - January 2025","deck" : "The USWDS essentials","summary" : "Learn the U.S. Web Design System basics, how to get started with the design system, and what’s coming next for USWDS in 2025.","date" : "2025-01-16T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"best-practices" : "Best practices",
"design" : "Design",
"human-centered-design" : "Human-centered design",
"usability" : "Usability",
"user-experience" : "User experience"
},"primary_image" : { "uid" : "uswds-monthly-call-january-2025", "alt" :
"USWDS monthly call, January 2025: The USWDS essentials. January 16, 2025, from 2 p.m. to 3 p.m., Eastern.", "width" :
"1200", "height" :
"630", "credit" :
"", "caption" :
"", "format" :
"png" },"branch" : "bc-archive-content-3",
"filename" :"2025-01-16-uswds-monthly-call-january-2025.md",
"filepath" :"events/2025/01/2025-01-16-uswds-monthly-call-january-2025.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/events/2025/01/2025-01-16-uswds-monthly-call-january-2025.md",
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},{"title" :"How our developers and accessibility specialists work together","deck" : "Planning for accessibility is critical to creating more inclusive digital experiences. Discover how developers and accessibility specialists from USA.gov collaborate early in the development process to ensure that their government websites are accessible for everyone. By following established accessibility standards, such as the Web Content Accessibility Guidelines (WCAG) and Section 508 of the Rehabilitation Act, USA.gov proactively reduces the need for later fixes.","summary" : "Planning for accessibility is critical to creating more inclusive digital experiences. Discover how developers and accessibility specialists from USA.gov collaborate early in the development process to ensure that their government websites are accessible for everyone. By following established accessibility standards, such as the Web Content Accessibility Guidelines (WCAG) and Section 508 of the Rehabilitation Act, USA.gov proactively reduces the need for later fixes.","date" : "2024-09-17T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"accessibility" : "Accessibility",
"best-practices" : "Best practices",
"digital-service-delivery" : "Digital service delivery"
},"branch" : "bc-archive-content-3",
"filename" :"2024-10-01-how-our-developers-and-accessibility-specialists-work-together.md",
"filepath" :"news/2024/10/2024-10-01-how-our-developers-and-accessibility-specialists-work-together.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2024/10/2024-10-01-how-our-developers-and-accessibility-specialists-work-together.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2024/10/2024-10-01-how-our-developers-and-accessibility-specialists-work-together.md","source" : "usagov","source_url" : "https://blog.usa.gov/how-our-developers-and-accessibility-specialists-work-together ","slug" : "how-our-developers-and-accessibility-specialists-work-together","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2024/09/17/how-our-developers-and-accessibility-specialists-work-together/"
},{"kicker" : "Annual Gathering","title" :"Spring 2024 Community Summit","deck" : "Delivering a digital-first public experience","summary" : "Digital service experts across the federal government will share case studies and best practices on delivering a digital-first public experience.","date" : "2024-03-13T10:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"accessibility" : "Accessibility",
"acquisition" : "Acquisition",
"analytics" : "Analytics",
"best-practices" : "Best practices",
"communication" : "Communication",
"content-strategy" : "Content strategy",
"customer-experience" : "Customer experience",
"design" : "Design",
"digital-service-delivery" : "Digital service delivery",
"human-centered-design" : "Human-centered design",
"multilingual" : "Multilingual",
"plain-language" : "Plain language",
"product-and-project-management" : "Product and project management",
"research" : "Research",
"search-engine-optimization" : "Search engine optimization",
"social-media" : "Social media",
"trust" : "Trust",
"usability" : "Usability",
"user-experience" : "User experience"
},"primary_image" : { "uid" : "spring-2024-community-title-card", "alt" :
"Title card graphic for the event has a white background, and on the right, a flat vector illustration in shades of blue of four people at a conference room table. On the left are three sections of text in dark blue. The first line has the blue Digital.gov logo, three blue ribbons joined together in an hexagon to resemble a capital letter D, and says, Digital.gov Communities of Practice. The next section is the title of the event, Spring 2024 Community Summit: Delivering a digital-first public experience. The last section gives the Date: March 13, 2024, and Time: 10:00 am - 4:00 pm, Eastern.", "width" :
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},{"title" :"Have You Critiqued Your Critique Process?","summary" : "DEMO Whenever I hear someone complain about the process of a design critique, I’m always a bit surprised. Blame it on the fact","date" : "2017-07-31T12:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"meghan-lazier" : "Meghan Lazier"},"topics" : {
"best-practices" : "Best practices",
"content-strategy" : "Content strategy",
"design" : "Design",
"product-and-project-management" : "Product and project management",
"research" : "Research",
"user-experience" : "User experience"
},"branch" : "bc-archive-content-3",
"filename" :"2017-07-31-have-you-critiqued-your-critique-process.md",
"filepath" :"news/2017/07/2017-07-31-have-you-critiqued-your-critique-process.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/07/2017-07-31-have-you-critiqued-your-critique-process.md",
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},{"title" :"\u0026#8216;Cybersecuring\u0026#8217; the Internet of Things","summary" : "I recently had the chance to talk with the legendary Vint Cerf, one of the founding fathers of the internet. We had a wide-ranging discussion about the past, present and future of the internet, network security and what it would take to successfully, safely and reliably merge the digital and physical worlds, a concept known","date" : "2017-06-29T02:00:47-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"donna-dodson" : "Donna Dodson"},"topics" : {
"best-practices" : "Best practices",
"cloud-and-infrastructure" : "Cloud and infrastructure",
"content-strategy" : "Content strategy",
"emerging-tech" : "Emerging tech",
"mobile" : "Mobile",
"security" : "Security"
},"branch" : "bc-archive-content-3",
"filename" :"2017-06-29-cybersecuring-the-internet-of-things.md",
"filepath" :"news/2017/06/2017-06-29-cybersecuring-the-internet-of-things.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/06/2017-06-29-cybersecuring-the-internet-of-things.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/06/2017-06-29-cybersecuring-the-internet-of-things.md","slug" : "cybersecuring-the-internet-of-things","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/06/29/cybersecuring-the-internet-of-things/"
},{"title" :"Four Challenges of Adopting Team Structures (And How Leaders Can Mitigate Them)","summary" : "If you’re considering “going agile,” one of the critical components of such a transformation will be adopting team structures. In your current, pre-teaming state, your developers are probably working by themselves, and may be engaging directly with stakeholders. Agile will place your developers into teams. Teaming is important, as it will enable your development staff","date" : "2017-06-15T12:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"brian-fox" : "Brian Fox"},"topics" : {
"best-practices" : "Best practices",
"product-and-project-management" : "Product and project management"
},"branch" : "bc-archive-content-3",
"filename" :"2017-06-15-four-challenges-of-adopting-team-structures-and-how-leaders-can-mitigate-them.md",
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"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/06/2017-06-15-four-challenges-of-adopting-team-structures-and-how-leaders-can-mitigate-them.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/06/2017-06-15-four-challenges-of-adopting-team-structures-and-how-leaders-can-mitigate-them.md","slug" : "four-challenges-of-adopting-team-structures-and-how-leaders-can-mitigate-them","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/06/15/four-challenges-of-adopting-team-structures-and-how-leaders-can-mitigate-them/"
},{"title" :"The Data Briefing: Design-Driven Enterprise Architecture Creating the New Federal Government Agency","summary" : "It’s been a while since I’ve checked in on enterprise architecture (EA). My last in-depth work with EA was around 2011 when I was on detail to the Office of Personnel Management’s Open Government Team. The EA model I worked with was the top-down organizational design of information technology assets, data assets, and business processes.","date" : "2017-06-07T12:00:19-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"bbrantley" : "Bill Brantley"},"topics" : {
"application-programming-interface" : "Application programming interface",
"best-practices" : "Best practices",
"content-strategy" : "Content strategy",
"emerging-tech" : "Emerging tech",
"information-architecture" : "Information architecture",
"open-data" : "Open data",
"product-and-project-management" : "Product and project management"
},"branch" : "bc-archive-content-3",
"filename" :"2017-06-07-the-data-briefing-design-driven-enterprise-architecture-creating-the-new-federal-government-agency.md",
"filepath" :"news/2017/06/2017-06-07-the-data-briefing-design-driven-enterprise-architecture-creating-the-new-federal-government-agency.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/06/2017-06-07-the-data-briefing-design-driven-enterprise-architecture-creating-the-new-federal-government-agency.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/06/2017-06-07-the-data-briefing-design-driven-enterprise-architecture-creating-the-new-federal-government-agency.md","slug" : "the-data-briefing-design-driven-enterprise-architecture-creating-the-new-federal-government-agency","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/06/07/the-data-briefing-design-driven-enterprise-architecture-creating-the-new-federal-government-agency/"
},{"title" :"Webinar Recap: Measuring Your Mobile Users","summary" : "This Digital Analytics Program and MobileGov Community webinar focuses on using DAP’s analytics tools and best practices for mobile reporting.","date" : "2017-05-15T11:00:23-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lisa-bari" : "Lisa Bari"},"topics" : {
"analytics" : "Analytics",
"best-practices" : "Best practices",
"mobile" : "Mobile"
},"branch" : "bc-archive-content-3",
"filename" :"2017-05-15-webinar-recap-measuring-your-mobile-users.md",
"filepath" :"news/2017/05/2017-05-15-webinar-recap-measuring-your-mobile-users.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/05/2017-05-15-webinar-recap-measuring-your-mobile-users.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/05/2017-05-15-webinar-recap-measuring-your-mobile-users.md","slug" : "webinar-recap-measuring-your-mobile-users","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/05/15/webinar-recap-measuring-your-mobile-users/"
},{"title" :"The Data Briefing: How to Best Prepare Federal Government Datasets for Chatbots","summary" : "Forbes magazine recently ran an article showcasing six handy mobile apps that were built using federal government open data. The apps range from the Alternative Fueling Station Locator to ZocDoc (a doctor locator). What I especially like about the Forbes article is that the author describes the federal government data sets behind each app. There","date" : "2017-05-10T11:00:46-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"bbrantley" : "Bill Brantley"},"topics" : {
"artificial intelligence" : "Artificial intelligence",
"best-practices" : "Best practices",
"emerging-tech" : "Emerging tech",
"innovation" : "Innovation",
"mobile" : "Mobile",
"open-data" : "Open data",
"social-media" : "Social media"
},"branch" : "bc-archive-content-3",
"filename" :"2017-05-10-the-data-briefing-how-to-best-prepare-federal-government-datasets-for-chatbots.md",
"filepath" :"news/2017/05/2017-05-10-the-data-briefing-how-to-best-prepare-federal-government-datasets-for-chatbots.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/05/2017-05-10-the-data-briefing-how-to-best-prepare-federal-government-datasets-for-chatbots.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/05/2017-05-10-the-data-briefing-how-to-best-prepare-federal-government-datasets-for-chatbots.md","slug" : "the-data-briefing-how-to-best-prepare-federal-government-datasets-for-chatbots","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/05/10/the-data-briefing-how-to-best-prepare-federal-government-datasets-for-chatbots/"
},{"title" :"Cybersecurity: Protecting Manufacturing Technology and Innovation","summary" : "Recently a segment on my favorite morning news program stopped me in my tracks. The young and attractive hosts (why are they always so young and attractive?) were demonstrating new appliances including a smart refrigerator. The fridge was equipped with all kinds of high-tech features including touch screen displays, a camera inside that allows you","date" : "2017-05-04T15:00:45-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"pat-toth" : "Pat Toth"},"topics" : {
"best-practices" : "Best practices",
"content-strategy" : "Content strategy",
"emerging-tech" : "Emerging tech",
"innovation" : "Innovation",
"open-data" : "Open data",
"product-and-project-management" : "Product and project management",
"security" : "Security"
},"branch" : "bc-archive-content-3",
"filename" :"2017-05-04-cybersecurity-protecting-manufacturing-technology-and-innovation.md",
"filepath" :"news/2017/05/2017-05-04-cybersecurity-protecting-manufacturing-technology-and-innovation.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/05/2017-05-04-cybersecurity-protecting-manufacturing-technology-and-innovation.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/05/2017-05-04-cybersecurity-protecting-manufacturing-technology-and-innovation.md","slug" : "cybersecurity-protecting-manufacturing-technology-and-innovation","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/05/04/cybersecurity-protecting-manufacturing-technology-and-innovation/"
},{"title" :"Improving Stakeholder Collaboration Can Improve Software Development Performance","summary" : "It’s important for software development organizations to make it as easy as possible to enable improved stakeholder behavior. Development stakeholders can include business development representatives, product managers, and senior project managers, and they are typically carrying the weight of the organization’s mission. They are concerned about the organization’s goals, and are usually focused on ensuring","date" : "2017-04-17T11:00:17-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"brian-fox" : "Brian Fox"},"topics" : {
"best-practices" : "Best practices",
"communication" : "Communication",
"content-strategy" : "Content strategy"
},"branch" : "bc-archive-content-3",
"filename" :"2017-04-17-improving-stakeholder-collaboration-can-improve-software-development-performance.md",
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"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/04/2017-04-17-improving-stakeholder-collaboration-can-improve-software-development-performance.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/04/2017-04-17-improving-stakeholder-collaboration-can-improve-software-development-performance.md","slug" : "improving-stakeholder-collaboration-can-improve-software-development-performance","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/04/17/improving-stakeholder-collaboration-can-improve-software-development-performance/"
},{"title" :"The Life-Changing Magic of Writing Release Notes","summary" : "A key part of agile development is constantly shipping new features. The team behind the Federal Election Commission’s (FEC) beta website ships new features at least once every two weeks. Sometimes the features are big, noticeable changes, such as the new home page we recently launched. And other times they’re small (a copy edit, an","date" : "2017-01-19T02:00:17-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"noah-manger" : "Noah Manger"},"topics" : {
"best-practices" : "Best practices",
"content-strategy" : "Content strategy",
"product-and-project-management" : "Product and project management"
},"branch" : "bc-archive-content-3",
"filename" :"2017-01-19-the-life-changing-magic-of-writing-release-notes.md",
"filepath" :"news/2017/01/2017-01-19-the-life-changing-magic-of-writing-release-notes.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/01/2017-01-19-the-life-changing-magic-of-writing-release-notes.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/01/2017-01-19-the-life-changing-magic-of-writing-release-notes.md","slug" : "the-life-changing-magic-of-writing-release-notes","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/01/19/the-life-changing-magic-of-writing-release-notes/"
},{"title" :"Three Small Steps You Can Take to Reboot Agile in Your Organization","summary" : "This past summer, 18F held an agile workshop for the National Technical Information Service (NTIS), part of the U.S. Department of Commerce. An agency with roots going back to World War II, NTIS is facing a future that requires a strategic realignment towards open data and services. This strategic alignment will also require that NTIS","date" : "2016-10-31T11:00:10-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"chris-goranson" : "Chris Goranson","michael-torres" : "Michael Torres","kristy-singletary" : "Kristy Singletary"},"topics" : {
"best-practices" : "Best practices",
"content-strategy" : "Content strategy",
"product-and-project-management" : "Product and project management",
"research" : "Research"
},"branch" : "bc-archive-content-3",
"filename" :"2016-10-31-three-small-steps-you-can-take-to-reboot-agile-in-your-organization.md",
"filepath" :"news/2016/10/2016-10-31-three-small-steps-you-can-take-to-reboot-agile-in-your-organization.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/10/2016-10-31-three-small-steps-you-can-take-to-reboot-agile-in-your-organization.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/10/2016-10-31-three-small-steps-you-can-take-to-reboot-agile-in-your-organization.md","slug" : "three-small-steps-you-can-take-to-reboot-agile-in-your-organization","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/10/31/three-small-steps-you-can-take-to-reboot-agile-in-your-organization/"
},{"title" :"Laying the Foundation for a More Secure, Modern Government","summary" : "Summary: Building on efforts to boost Federal cybersecurity & as part of National Cybersecurity Awareness Month, today we’re releasing a proposed guidance to modernize Federal IT. America’s spirit of ingenuity and entrepreneurship created the world’s most innovative economy and keeps us dominant in today’s digital age. Indeed, in 1985 about 2,000 people used the Internet;","date" : "2016-10-28T03:00:16-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"tony-scott" : "Tony Scott"},"topics" : {
"best-practices" : "Best practices",
"budgeting-and-performance" : "Budgeting and performance",
"cloud-and-infrastructure" : "Cloud and infrastructure",
"content-strategy" : "Content strategy",
"governance" : "Governance",
"innovation" : "Innovation",
"privacy" : "Privacy",
"product-and-project-management" : "Product and project management",
"security" : "Security"
},"branch" : "bc-archive-content-3",
"filename" :"2016-10-28-laying-the-foundation-for-a-more-secure-modern-government.md",
"filepath" :"news/2016/10/2016-10-28-laying-the-foundation-for-a-more-secure-modern-government.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/10/2016-10-28-laying-the-foundation-for-a-more-secure-modern-government.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/10/2016-10-28-laying-the-foundation-for-a-more-secure-modern-government.md","slug" : "laying-the-foundation-for-a-more-secure-modern-government","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/10/28/laying-the-foundation-for-a-more-secure-modern-government/"
},{"title" :"The Data Briefing: Help Predict the Future of Federal Government Data","summary" : "In December, I plan to write two postings detailing a scenario analysis for the next ten years of the Federal government’s data technologies. Governments are on the cusp of amazing technological advances propelled by artificial intelligence, blockchain technologies, and the Internet of Things. Also, governments will face new challenges such as the recent global cyber","date" : "2016-10-26T13:00:55-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"bbrantley" : "Bill Brantley"},"topics" : {
"analytics" : "Analytics",
"artificial intelligence" : "Artificial intelligence",
"best-practices" : "Best practices",
"content-strategy" : "Content strategy",
"customer-experience" : "Customer experience",
"emerging-tech" : "Emerging tech",
"innovation" : "Innovation",
"mobile" : "Mobile",
"multimedia" : "Multimedia",
"open-data" : "Open data",
"privacy" : "Privacy",
"product-and-project-management" : "Product and project management",
"research" : "Research",
"security" : "Security",
"social-media" : "Social media",
"software-engineering" : "Software engineering",
"user-experience" : "User experience"
},"branch" : "bc-archive-content-3",
"filename" :"2016-10-26-the-data-briefing-help-predict-the-future-of-federal-government-data.md",
"filepath" :"news/2016/10/2016-10-26-the-data-briefing-help-predict-the-future-of-federal-government-data.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/10/2016-10-26-the-data-briefing-help-predict-the-future-of-federal-government-data.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/10/2016-10-26-the-data-briefing-help-predict-the-future-of-federal-government-data.md","slug" : "the-data-briefing-help-predict-the-future-of-federal-government-data","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/10/26/the-data-briefing-help-predict-the-future-of-federal-government-data/"
},{"title" :"Webinar Recap: Snaps and Stripes—Sharing Public Service Stories with Snapchat","summary" : "Snapchat has quickly become an incredibly effective digital storytelling medium, and content creators across multiple government agencies have adopted it as an important part of their programs.","date" : "2016-09-27T11:00:50-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lisa-bari" : "Lisa Bari"},"topics" : {
"accessibility" : "Accessibility",
"best-practices" : "Best practices",
"content-strategy" : "Content strategy",
"customer-experience" : "Customer experience",
"multimedia" : "Multimedia",
"product-and-project-management" : "Product and project management",
"social-media" : "Social media",
"user-experience" : "User experience"
},"branch" : "bc-archive-content-3",
"filename" :"2016-09-27-webinar-recap-snaps-and-stripes-sharing-public-service-stories-with-snapchat.md",
"filepath" :"news/2016/09/2016-09-27-webinar-recap-snaps-and-stripes-sharing-public-service-stories-with-snapchat.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2016/09/2016-09-27-webinar-recap-snaps-and-stripes-sharing-public-service-stories-with-snapchat.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2016/09/2016-09-27-webinar-recap-snaps-and-stripes-sharing-public-service-stories-with-snapchat.md","slug" : "webinar-recap-snaps-and-stripes-sharing-public-service-stories-with-snapchat","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2016/09/27/webinar-recap-snaps-and-stripes-sharing-public-service-stories-with-snapchat/"
},{"title" :"","summary" : "The U.S. Chief Information Officer (CIO) and the CIO Council establish standards against which the success of all agency programs can be measured.","date" : "0001-01-01T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
"acquisition" : "Acquisition",
"best-practices" : "Best practices",
"budgeting-and-performance" : "Budgeting and performance",
"design" : "Design",
"governance" : "Governance",
"public-policy" : "Public policy"
},"branch" : "bc-archive-content-3",
"filename" :"source_cio-council.md",
"filepath" :"sources/source_cio-council.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/sources/source_cio-council.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/sources/source_cio-council.md","slug" : "cio-council","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/sources/cio-council/"
}]
}