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    "title" : "M-11-24 Implementing Executive Order 13571 on Streamlining Service Delivery and Improving Customer Service |Digital.gov",
    "description": "M-11-24 Implementing Executive Order 13571 on Streamlining Service Delivery and Improving Customer Service",
    "home_page_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/","feed_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/m-11-24-implementing-executive-order-13571-on-streamlining-service-delivery-and-improving-customer-service/index.json","item" : [
    {"title" :"M-11-24 Implementing Executive Order 13571 on Streamlining Service Delivery and Improving Customer Service","summary" : "Memo M-11-24 is guidance to Implement Executive Order 13571.","date" : "2015-11-12T03:17:48-04:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andreanocesigritz" : "Andrea Sigritz"},"topics" : {
        
            "customer-experience" : "Customer experience",
            "public-policy" : "Public policy"
            },"branch" : "bc-archive-content-3",
      "filename" :"m-11-24-implementing-executive-order-13571-on-streamlining-service-delivery-and-improving-customer-service.md",
      
      "filepath" :"resources/m-11-24-implementing-executive-order-13571-on-streamlining-service-delivery-and-improving-customer-service.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/m-11-24-implementing-executive-order-13571-on-streamlining-service-delivery-and-improving-customer-service.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/m-11-24-implementing-executive-order-13571-on-streamlining-service-delivery-and-improving-customer-service.md","slug" : "m-11-24-implementing-executive-order-13571-on-streamlining-service-delivery-and-improving-customer-service","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/m-11-24-implementing-executive-order-13571-on-streamlining-service-delivery-and-improving-customer-service/","content" :"\u003cp\u003eMemo M-11-24 is guidance to implement Executive Order 13571. In order to \u0026ldquo;keep pace with the public\u0026rsquo;s expectations and to respond to budget pressures that demand we do more with less, the Federal Government must deliver services better, faster, and at lower cost.\u0026rdquo; This memo helps to guide agencies in doing that.\u003c/p\u003e\n\n  \u003ca class=\"usa-button usa-button--outline\" href=\"https://www.whitehouse.gov/wp-content/uploads/legacy_drupal_files/omb/memoranda/2011/m11-24.pdf\"\u003eView M-11-24, Implementing Executive Order 13571 on Streamlining Service Delivery and Improving Customer Service\u003c/a\u003e\n\n\n\n\u003ch2 id=\"related-links\"\u003eRelated Links\u003c/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https://www.whitehouse.gov/the-press-office/2011/04/27/executive-order-13571-streamlining-service-delivery-and-improving-custom\"\u003eExecutive Order 13571, Streamlining Service Delivery and Improving Customer Service\u003c/a\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\u003chr\u003e\n\u003cp\u003eSee more \u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/\"\u003eDigitalGov Resources\u003c/a\u003e\u003c/p\u003e\n"}
  ]
}