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      "filepath" :"resources/requirements-for-improving-the-management-of-federal-programs-and-projects.md",
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      "filepath" :"resources/overview-of-the-privacy-act-of-1974-2020-edition.md",
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            "communication" : "Communication",
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    },{"title" :"Performance.gov","summary" : "Performance.gov provides the public, agencies, members of Congress, academics, and the media a view into the progress underway to improve federal government performance and accountability to the American public.","date" : "2024-01-16T15:59:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "budgeting-and-performance" : "Budgeting and performance",
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      "filepath" :"resources/performance-gov.md",
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            "acquisition" : "Acquisition",
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      "filepath" :"resources/techfar-hub-get-started.md",
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    },{"title" :"FY 23 Governmentwide Section 508 Assessment","deck" : "Report: Assessment of compliance with Section 508 requirements.","summary" : "Report: Assessment of compliance with Section 508 requirements.","date" : "2023-12-28T14:56:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "accessibility" : "Accessibility",
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      "filepath" :"resources/fy-23-governmentwide-section-508-assessment.md",
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    },{"title" :"M-24-08 Strengthening Digital Accessibility and the Management of Section 508 of the Rehabilitation Act","deck" : "Provides requirements and recommendations to support agency integration of digital accessibility into their missions and operations, helping government technology and information resources better serve a diverse public and federal workforce.","summary" : "Provides requirements and recommendations to support agency integration of digital accessibility into their missions and operations, helping government technology and information resources better serve a diverse public and federal workforce.","date" : "2023-12-21T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "accessibility" : "Accessibility",
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      "filepath" :"resources/m-24-08-strengthening-digital-accessibility-and-the-management-of-section-508-of-the-rehabilitation-act.md",
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            "content-strategy" : "Content strategy",
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      "filepath" :"resources/an-introduction-to-content.md",
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            "digital-service-delivery" : "Digital service delivery",
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      "filepath" :"resources/an-introduction-to-security.md",
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    },{"title" :"An introduction to privacy","deck" : "Understand privacy requirements for agency websites","summary" : "Introductory guidance on implementing privacy protections for users of federal websites.","date" : "2023-12-08T06:46:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"rflagg" : "Rachel Flagg"},"topics" : {
        
            "analytics" : "Analytics",
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      "filepath" :"resources/an-introduction-to-privacy.md",
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            "analytics" : "Analytics",
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      "filepath" :"resources/an-introduction-to-analytics.md",
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    },{"title" :"Moving to .gov","deck" : "If you&rsquo;re moving to .gov from another top-level domain, like .com, .org, or .us, here are some best practices to help you plan that transition.","summary" : "If you&rsquo;re moving to .gov from another top-level domain, like .com, .org, or .us, here are some best practices to help you plan that transition.","date" : "2023-11-20T12:13:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "best-practices" : "Best practices",
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      "filepath" :"resources/moving-to-gov.md",
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            "accessibility" : "Accessibility",
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      "filepath" :"resources/plainlanguage-gov.md",
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            "content-strategy" : "Content strategy"
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      "filepath" :"resources/an-introduction-to-structured-content.md",
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    },{"title" :"Executive Order on the Safe, Secure, and Trustworthy Development and Use of Artificial Intelligence","deck" : "Establishes new standards for AI safety and security, protects Americans’ privacy, advances equity and civil rights, stands up for consumers and workers, promotes innovation and competition, advances American leadership around the world, and more.","summary" : "Establishes new standards for AI safety and security, protects Americans’ privacy, advances equity and civil rights, stands up for consumers and workers, promotes innovation and competition, advances American leadership around the world, and more.","date" : "2023-10-30T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
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    },{"title" :"An introduction to ATOs","deck" : "Understand the authority to operate process","summary" : "What is an Authorization to Operate? Before you use software in government, you need to make sure it is allowed. You should know what an ATO is, and when you need one.","date" : "2023-10-18T09:39:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lindsay-young" : "Lindsay Young"},"topics" : {
        
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      "filename" :"an-introduction-to-security-and-privacy-controls.md",
      
      "filepath" :"resources/an-introduction-to-security-and-privacy-controls.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/an-introduction-to-security-and-privacy-controls.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/an-introduction-to-security-and-privacy-controls.md","weight" : "1","slug" : "an-introduction-to-security-and-privacy-controls","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/an-introduction-to-security-and-privacy-controls/"
    },{"title" :"An introduction to trust","deck" : "Understand how digital services impact trust in government","summary" : "Guidance on how to build government websites that people can trust.","date" : "2023-10-06T12:29:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "content-strategy" : "Content strategy",
            "digital-service-delivery" : "Digital service delivery",
            "governance" : "Governance",
            "plain-language" : "Plain language",
            "trust" : "Trust"
            },"branch" : "bc-archive-content-3",
      "filename" :"an-introduction-to-trust.md",
      
      "filepath" :"resources/an-introduction-to-trust.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/an-introduction-to-trust.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/an-introduction-to-trust.md","weight" : "1","slug" : "an-introduction-to-trust","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/an-introduction-to-trust/"
    },{"title" :"An introduction to search","deck" : "Understand how and why your content must be easy to search","summary" : "Learn why search functionality is an important component of federal websites, and discover how to add a search function to your website.","date" : "2023-10-04T12:01:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "digital-service-delivery" : "Digital service delivery",
            "search-engine-optimization" : "Search engine optimization"
            },"branch" : "bc-archive-content-3",
      "filename" :"an-introduction-to-search.md",
      
      "filepath" :"resources/an-introduction-to-search.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/an-introduction-to-search.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/an-introduction-to-search.md","weight" : "1","slug" : "an-introduction-to-search","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/an-introduction-to-search/"
    },{"title" :"Federal IT Dashboard","deck" : "","summary" : "Enables the government and the public to understand the value of their federal IT portfolios, manage the health of their IT investments, and make better IT planning decisions.","date" : "2023-09-21T23:37:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar"},"topics" : {
        
            "digital-service-delivery" : "Digital service delivery"
            },"branch" : "bc-archive-content-3",
      "filename" :"federal-it-dashboard.md",
      
      "filepath" :"resources/federal-it-dashboard.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/federal-it-dashboard.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/federal-it-dashboard.md","source" : "federalitdashboard","source_url" : "https://www.itdashboard.gov/","weight" : "1","slug" : "federal-it-dashboard","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/federal-it-dashboard/"
    },{"title" :"Office of Personnel Management: Office of Diversity, Equity, Inclusion, and Accessibility","deck" : "OPM&rsquo;s governmentwide DEIA policies, guidance, and strategic plans, presidential executive orders, federal personnel programs, and frequently asked questions.","summary" : "OPM&rsquo;s governmentwide DEIA policies, guidance, and strategic plans, presidential executive orders, federal personnel programs, and frequently asked questions.","date" : "2023-09-06T09:46:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "digital-service-delivery" : "Digital service delivery"
            },"branch" : "bc-archive-content-3",
      "filename" :"office-of-personnel-management-office-of-diversity-equity-inclusion-and-accessibility.md",
      
      "filepath" :"resources/office-of-personnel-management-office-of-diversity-equity-inclusion-and-accessibility.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/office-of-personnel-management-office-of-diversity-equity-inclusion-and-accessibility.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/office-of-personnel-management-office-of-diversity-equity-inclusion-and-accessibility.md","source" : "opm","source_url" : "https://www.opm.gov/policy-data-oversight/diversity-equity-inclusion-and-accessibility/","weight" : "1","slug" : "office-of-personnel-management-office-of-diversity-equity-inclusion-and-accessibility","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/office-of-personnel-management-office-of-diversity-equity-inclusion-and-accessibility/"
    },{"title" :"An introduction to design","deck" : "Understand how to implement a design-driven user experience","summary" : "How to design government websites that meet customer needs, work well on any device, and follow federal web requirements.","date" : "2023-08-30T15:32:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "design" : "Design"
            },"branch" : "bc-archive-content-3",
      "filename" :"an-introduction-to-design.md",
      
      "filepath" :"resources/an-introduction-to-design.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/an-introduction-to-design.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/an-introduction-to-design.md","weight" : "1","slug" : "an-introduction-to-design","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/an-introduction-to-design/"
    },{"title" :"Making the big move: Search in support of federal web modernization","deck" : "In this special report, we discuss a website redesign’s nine phases and their impact on search.","summary" : "In this special report, we discuss a website redesign’s nine phases and their impact on search.","date" : "2023-06-08T16:51:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "content-strategy" : "Content strategy",
            "design" : "Design",
            "digital-service-delivery" : "Digital service delivery",
            "search" : "Search",
            "search-engine-optimization" : "Search engine optimization"
            },"branch" : "bc-archive-content-3",
      "filename" :"making-the-big-move-search-in-support-of-federal-web-modernization.md",
      
      "filepath" :"resources/making-the-big-move-search-in-support-of-federal-web-modernization.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/making-the-big-move-search-in-support-of-federal-web-modernization.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/making-the-big-move-search-in-support-of-federal-web-modernization.md","source" : "searchgov","source_url" : "https://search.gov/about/updates/year-in-review/special-report/overview.html","weight" : "1","slug" : "making-the-big-move-search-in-support-of-federal-web-modernization","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/making-the-big-move-search-in-support-of-federal-web-modernization/"
    },{"title" :"National Artificial Intelligence Research and Development Strategic Plan (PDF, 861 KB, 56 pages) 2023 Update","deck" : "","summary" : "A report by the Select Committee on Artificial Intelligence of the National Science and Technology Council.","date" : "2023-05-23T18:25:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "artificial-intelligence" : "Artificial intelligence"
            },"branch" : "bc-archive-content-3",
      "filename" :"national-artificial-intelligence-research-and-development-strategic-plan-2023-update.md",
      
      "filepath" :"resources/national-artificial-intelligence-research-and-development-strategic-plan-2023-update.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/national-artificial-intelligence-research-and-development-strategic-plan-2023-update.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/national-artificial-intelligence-research-and-development-strategic-plan-2023-update.md","source" : "whitehouse","source_url" : "https://www.whitehouse.gov/wp-content/uploads/2023/05/National-Artificial-Intelligence-Research-and-Development-Strategic-Plan-2023-Update.pdf","weight" : "1","slug" : "national-artificial-intelligence-research-and-development-strategic-plan-2023-update","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/national-artificial-intelligence-research-and-development-strategic-plan-2023-update/"
    },{"title" :"Introduction to translation technology","deck" : "How and why to use translation technology to create multilingual content","summary" : "What is translation technology? This introductory resource will help you understand how and when to use translation technology to provide meaningful access for people with limited English proficiency.","date" : "2023-05-11T15:28:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"fedora-braverman" : "Fedora Braverman"},"topics" : {
        
            "communication" : "Communication",
            "communication" : "Communication",
            "content-strategy" : "Content strategy",
            "content-strategy" : "Content strategy",
            "multilingual" : "Multilingual"
            },"primary_image" : { "uid" : "gesrey-istock-getty-images-1364367007-comp", "alt" :
  "Neon translation icon with message, technology, and people icons.", "width" :
  "1200", "height" :
  "630", "credit" :
  "", "caption" :
  "gesrey, iStock, Getty Images", "format" :
  "png" },"branch" : "bc-archive-content-3",
      "filename" :"introduction-to-translation-technology.md",
      
      "filepath" :"resources/introduction-to-translation-technology.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/introduction-to-translation-technology.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/introduction-to-translation-technology.md","weight" : "1","aliases" : {"0" : "/2012/10/01/automated-translation-good-solution-or-not/","1" : "/2018/12/20/designing-for-translation/"},"slug" : "introduction-to-translation-technology","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/introduction-to-translation-technology/"
    },{"title" :"An introduction to plain language","deck" : "Using plain language is required on all government websites and also creates a better user experience.","summary" : "Understand how and why to use plain language on government websites and other digital services","date" : "2023-05-01T14:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "communication" : "Communication",
            "plain-language" : "Plain language"
            },"branch" : "bc-archive-content-3",
      "filename" :"an-introduction-to-plain-language.md",
      
      "filepath" :"resources/an-introduction-to-plain-language.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/an-introduction-to-plain-language.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/an-introduction-to-plain-language.md","weight" : "1","slug" : "an-introduction-to-plain-language","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/an-introduction-to-plain-language/"
    },{"title" :"An introduction to design systems","deck" : "Learn how and why to use design systems","summary" : "If your organization needs to ensure compliance with a design standard or align to a brand, a design system can help you achieve those goals more easily than building a site from scratch. Learn how a design system can help you and what you need to know to get started.","date" : "2023-02-10T14:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "design" : "Design",
            "digital-service-delivery" : "Digital service delivery"
            },"primary_image" : { "uid" : "uswds-interfaces-dark-1200x630", "alt" :
  "A variety of colorful U.S. Web Design System interfaces and icons on a black background.", "width" :
  "1200", "height" :
  "630", "credit" :
  "", "caption" :
  "", "format" :
  "png" },"branch" : "bc-archive-content-3",
      "filename" :"introduction-to-design-systems.md",
      
      "filepath" :"resources/introduction-to-design-systems.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/introduction-to-design-systems.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/introduction-to-design-systems.md","weight" : "1","slug" : "introduction-to-design-systems","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/introduction-to-design-systems/"
    },{"title" :"M-23-10: The Registration and Use of .gov Domains in the Federal Government","deck" : "","summary" : "Provides guidance to all federal agencies on the acceptable use and registration of Internet domain names as required by the DOTGOV Online Trust in Government Act of 2020.","date" : "2023-02-08T08:04:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "domain-management" : "Domain management",
            "public-policy" : "Public policy"
            },"branch" : "bc-archive-content-3",
      "filename" :"m-23-10-the-registration-and-use-of-gov-domains-in-the-federal-government.md",
      
      "filepath" :"resources/m-23-10-the-registration-and-use-of-gov-domains-in-the-federal-government.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/m-23-10-the-registration-and-use-of-gov-domains-in-the-federal-government.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/m-23-10-the-registration-and-use-of-gov-domains-in-the-federal-government.md","source" : "whitehouse","source_url" : "https://www.whitehouse.gov/wp-content/uploads/2023/02/M-23-10-DOTGOV-Act-Guidance.pdf","weight" : "1","slug" : "m-23-10-the-registration-and-use-of-gov-domains-in-the-federal-government","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/m-23-10-the-registration-and-use-of-gov-domains-in-the-federal-government/"
    },{"title" :"Introduction to QR codes","deck" : "How and why to use QR codes to bridge the online and offline worlds","summary" : "What is a QR code and how can you create one? What are some alternatives to using QR codes? This introductory resource will help you explore your options.","date" : "2023-02-02T18:56:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"bonnie-cameron" : "Bonnie Cameron"},"topics" : {
        
            "analytics" : "Analytics",
            "mobile" : "Mobile",
            "social-media" : "Social media"
            },"primary_image" : { "uid" : "3-d-quick-response-q-r-code-ktsimage-istock-getty-images-893155274", "alt" :
  "A 3-D illustration of a quick response QR code being scanned.", "width" :
  "1200", "height" :
  "630", "credit" :
  "", "caption" :
  "ktsimage, iStock, Getty Images", "format" :
  "png" },"branch" : "bc-archive-content-3",
      "filename" :"introduction-to-qr-codes.md",
      
      "filepath" :"resources/introduction-to-qr-codes.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/introduction-to-qr-codes.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/introduction-to-qr-codes.md","weight" : "1","aliases" : {"0" : "/2013/02/14/qr-codes/"},"slug" : "introduction-to-qr-codes","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/introduction-to-qr-codes/"
    },{"title" :"Federal Acquisition Regulation (FAR)","summary" : "The primary regulation for use by all executive agencies in their acquisition of supplies and services with appropriated funds. The FAR also contains standard solicitation provisions and contract clauses and the various agency FAR supplements.","date" : "2022-11-16T17:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "accessibility" : "Accessibility",
            "acquisition" : "Acquisition"
            },"branch" : "bc-archive-content-3",
      "filename" :"federal-acquisition-regulation-far.md",
      
      "filepath" :"resources/federal-acquisition-regulation-far.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/federal-acquisition-regulation-far.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/federal-acquisition-regulation-far.md","source_url" : "https://www.gsa.gov/policy-regulations/regulations/federal-acquisition-regulation-far","weight" : "1","slug" : "federal-acquisition-regulation-far","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/federal-acquisition-regulation-far/"
    },{"title" :"Blueprint for an AI Bill of rights","deck" : "From the White House Office of Science and Technology Policy (OSTP), the Blueprint for an AI Bill of Rights is a set of five principles and associated practices to help guide the design, use, and deployment of automated systems to protect the rights of the American public in the age of artificial intelligence.","summary" : "From the White House Office of Science and Technology Policy (OSTP), the Blueprint for an AI Bill of Rights is a set of five principles and associated practices to help guide the design, use, and deployment of automated systems to protect the rights of the American public in the age of artificial intelligence.","date" : "2022-10-14T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "artificial-intelligence" : "Artificial intelligence",
            "emerging-tech" : "Emerging tech"
            },"branch" : "bc-archive-content-3",
      "filename" :"blueprint-for-an-ai-bill-of-rights.md",
      
      "filepath" :"resources/blueprint-for-an-ai-bill-of-rights.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/blueprint-for-an-ai-bill-of-rights.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/blueprint-for-an-ai-bill-of-rights.md","source" : "whitehouse","source_url" : "https://www.whitehouse.gov/ostp/ai-bill-of-rights/","weight" : "1","slug" : "blueprint-for-an-ai-bill-of-rights","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/blueprint-for-an-ai-bill-of-rights/"
    },{"title" :"Find Your Section 508 Program Manager","summary" : "Agency Section 508 Program Managers (PMs) are your first point of contact for questions about IT accessibility.","date" : "2022-08-16T12:09:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "accessibility" : "Accessibility",
            "acquisition" : "Acquisition"
            },"branch" : "bc-archive-content-3",
      "filename" :"find-your-section-508-program-manager.md",
      
      "filepath" :"resources/find-your-section-508-program-manager.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/find-your-section-508-program-manager.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/find-your-section-508-program-manager.md","source_url" : "https://www.section508.gov/tools/coordinator-listing/","weight" : "1","slug" : "find-your-section-508-program-manager","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/find-your-section-508-program-manager/"
    },{"title" :"Tabular Comparison of the Previous FAR Text Against the 2021 Update","summary" : "These FAR Council updates are effective as of September 10, 2021.","date" : "2022-07-27T12:20:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "accessibility" : "Accessibility",
            "acquisition" : "Acquisition"
            },"branch" : "bc-archive-content-3",
      "filename" :"tabular-comparison-of-the-previous-far-text-against-the-2021-update.md",
      
      "filepath" :"resources/tabular-comparison-of-the-previous-far-text-against-the-2021-update.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/tabular-comparison-of-the-previous-far-text-against-the-2021-update.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/tabular-comparison-of-the-previous-far-text-against-the-2021-update.md","source_url" : "https://www.section508.gov/manage/laws-and-policies/far-update-comparison/","weight" : "1","slug" : "tabular-comparison-of-the-previous-far-text-against-the-2021-update","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/tabular-comparison-of-the-previous-far-text-against-the-2021-update/"
    },{"title" :"Integrating Accessibility into Agency Diversity, Equity, Inclusion, and Accessibility (DEIA) Implementation Plans","summary" : "Guidance on implementing Executive Order (14035) on Diversity, Equity, Inclusion, and Accessibility in the Federal Workforce; specifically, elements of the Accessibility Roadmap outlined in the Government-wide DEIA Strategic Plan.","date" : "2022-07-27T12:08:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "accessibility" : "Accessibility"
            },"branch" : "bc-archive-content-3",
      "filename" :"integrating-accessibility-into-agency-diversity-equity-inclusion-and-accessibility-deia-implementation-plans.md",
      
      "filepath" :"resources/integrating-accessibility-into-agency-diversity-equity-inclusion-and-accessibility-deia-implementation-plans.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/integrating-accessibility-into-agency-diversity-equity-inclusion-and-accessibility-deia-implementation-plans.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/integrating-accessibility-into-agency-diversity-equity-inclusion-and-accessibility-deia-implementation-plans.md","source_url" : "https://www.section508.gov/manage/deia-guidance/","weight" : "1","slug" : "integrating-accessibility-into-agency-diversity-equity-inclusion-and-accessibility-deia-implementation-plans","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/integrating-accessibility-into-agency-diversity-equity-inclusion-and-accessibility-deia-implementation-plans/"
    },{"title" :"Accessibility Requirements Tool (ART)","deck" : "","summary" : "ART is a multifaceted tool that offers interactive, step-by-step guidance on how to determine applicable accessibility requirements.","date" : "2022-07-27T11:57:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "accessibility" : "Accessibility",
            "acquisition" : "Acquisition"
            },"branch" : "bc-archive-content-3",
      "filename" :"accessibility-requirements-tool-art.md",
      
      "filepath" :"resources/accessibility-requirements-tool-art.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/accessibility-requirements-tool-art.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/accessibility-requirements-tool-art.md","source_url" : "https://www.section508.gov/art/","weight" : "1","slug" : "accessibility-requirements-tool-art","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/accessibility-requirements-tool-art/"
    },{"title" :"Federal Acquisition Regulation Subpart 39.2 - Information and Communication Technology","summary" : "This subpart implements section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 794 d), and the Architectural and Transportation Barriers Compliance Board&rsquo;s (U.S. Access Board) information and communication technology (ICT) accessibility standards at 36 CFR 1194.1.","date" : "2022-07-27T11:40:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "accessibility" : "Accessibility",
            "acquisition" : "Acquisition"
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      "filename" :"federal-acquisition-regulation-subpart-39-2-information-and-communication-technology.md",
      
      "filepath" :"resources/federal-acquisition-regulation-subpart-39-2-information-and-communication-technology.md",
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      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/federal-acquisition-regulation-subpart-39-2-information-and-communication-technology.md","source_url" : "https://www.acquisition.gov/far/subpart-39.2","weight" : "1","slug" : "federal-acquisition-regulation-subpart-39-2-information-and-communication-technology","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/federal-acquisition-regulation-subpart-39-2-information-and-communication-technology/"
    },{"title" :"Lessons from the 2021 Federal Plain Language Report Card","deck" : "What we learned from examples of web content that received both high and low scores.","summary" : "This event recap highlights best practices, a short case study video, and examples of federal web content that received both high and low scores in the 2021 Plain Language Report Card.","date" : "2022-03-11T17:26:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"mara-goldberg" : "Mara Goldberg","gabby-fratanduono-king" : "Gabby Fratanduono-King"},"topics" : {
        
            "accessibility" : "Accessibility",
            "communication" : "Communication",
            "content-strategy" : "Content strategy",
            "design" : "Design",
            "plain-language" : "Plain language",
            "user-experience" : "User experience"
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      "filepath" :"resources/lessons-from-the-2021-federal-plain-language-report-card.md",
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    },{"title" :"Executive Order 14058: Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government","deck" : "A more simple, seamless, and secure customer experience for the American public.","summary" : "A more simple, seamless, and secure customer experience for the American public.","date" : "2021-12-13T10:44:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "customer-experience" : "Customer experience",
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      "filename" :"executive-order-14058-transforming-federal-customer-experience-and-service-delivery-to-rebuild-trust-in-government.md",
      
      "filepath" :"resources/executive-order-14058-transforming-federal-customer-experience-and-service-delivery-to-rebuild-trust-in-government.md",
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    },{"title" :"Web Analytics Playbook","summary" : "Use these plays to help strategize how your team can most effectively use web analytics for your website and target audience.","date" : "2021-08-09T15:25:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "analytics" : "Analytics"
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      "filepath" :"resources/web-analytics-playbook.md",
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    },{"title" :"Multilingual Huddle: Designing for Translation","summary" : "In this webinar, Laura Godfrey and Fedora Braverman share tips for translating content in the digital context.","date" : "2021-06-16T12:19:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lgodfrey" : "Laura Godfrey"},"topics" : {
        
            "content-strategy" : "Content strategy",
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  "", "caption" :
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      "filepath" :"resources/multilingual-huddle-designing-for-translation.md",
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    },{"title" :"How to Present Like a Pro","deck" : "Presenting and Instructing via Streaming Video Using TV Pros’ Techniques","summary" : "Wendy Wagner-Smith of the Small Business Administration (SBA) shares her tips and tricks for presenting virtually.","date" : "2021-03-25T12:09:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"wendy-wagner-smith" : "Wendy Wagner-Smith","katherine-spivey" : "Katherine Spivey"},"topics" : {
        
            "communication" : "Communication",
            "customer-experience" : "Customer experience",
            "multimedia" : "Multimedia",
            "professional-development" : "Professional development"
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      "filename" :"how-to-present-like-a-pro.md",
      
      "filepath" :"resources/how-to-present-like-a-pro.md",
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    },{"title" :"DOTGOV Online Trust in Government Act of 2020","deck" : "Title IX of Public Law No. 116-260, §§ 901-907 (DOTGOV Act of 2020)","summary" : "Title IX of Public Law No. 116-260, §§ 901-907 (DOTGOV Act of 2020), which outlines responsibilities, authorities, duties, strategies, and requirements related to the process of creating top-level .gov domains, authorizes the Cybersecurity and Infrastructure Security Agency (CISA) to manage the domain registration process for federal, state, local, tribal, and territorial governments.","date" : "2020-12-27T09:05:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "domain-management" : "Domain management",
            "public-policy" : "Public policy"
            },"branch" : "bc-archive-content-3",
      "filename" :"dotgov-online-trust-in-government-act-of-2020.md",
      
      "filepath" :"resources/dotgov-online-trust-in-government-act-of-2020.md",
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    },{"title" :"How to Build an Analytics Strategy","deck" : "A case study using Digital.gov as an example of how to assess, report, and take action using web analytics as part of an analytics strategy.","summary" : "A case study using Digital.gov as an example of how to assess, report, and take action using web analytics as part of an analytics strategy.","date" : "2020-12-22T14:01:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"tlowden" : "Tim Lowden","freddie-blicher" : "Freddie Blicher"},"topics" : {
        
            "analytics" : "Analytics",
            "budgeting-and-performance" : "Budgeting and performance",
            "open-data" : "Open data",
            "product-and-project-management" : "Product and project management"
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      "filename" :"how-to-build-an-analytics-strategy.md",
      
      "filepath" :"resources/how-to-build-an-analytics-strategy.md",
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    },{"title" :"Deceptive Design: How to Identify and Combat Consequence Design","deck" : "","summary" : "Consequence design is part of everyday life. Techniques like “deceptive patterns” and “hostile design” trick people into taking unintended actions — learn how to prevent them from sneaking into our design work.","date" : "2020-12-01T14:10:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ron-bronson" : "Ron Bronson"},"topics" : {
        
            "design" : "Design",
            "user-experience" : "User experience"
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      "filepath" :"resources/deceptive-design-how-to-identify-and-combat-consequence-design.md",
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    },{"title" :"Guide to Robotic Process Automation","deck" : "Automate repetitive business processes without writing code","summary" : "Configure bots to execute repetitive tasks to save users from performing mundane tasks repeatedly for the same process.","date" : "2020-11-03T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"james-geoghegan" : "Jim Geoghegan"},"topics" : {
        
            "robotic-process-automation" : "Robotic process automation"
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      "filepath" :"resources/guide-robotic-process-automation.md",
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    },{"title" :"Privacy-Preserving Collaboration Using Cryptography","summary" : "In conjunction with her May 2020 presentation, Dr. Emily Shen outlines her work on Secure multi-party computation (MPC), a type of cryptography that allows parties to jointly analyze their data without disclosing it.","date" : "2020-09-29T13:53:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dr-emily-shen" : "Dr. Emily Shen"},"topics" : {
        
            "privacy" : "Privacy",
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      "filepath" :"resources/privacy-preserving-collaboration-using-cryptography.md",
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    },{"title" :"How to Test Websites for Accessibility","deck" : "Use both manual and automated testing methods to create accessible websites.","summary" : "Use both manual and automated testing methods to create accessible websites.","date" : "2020-07-15T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"michael-horton" : "Michael Horton"},"topics" : {
        
            "accessibility" : "Accessibility",
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    },{"title" :"Executive Guide to Federal IT Accessibility","deck" : "Guidance to help federal agencies improve accessibility to increase compliance with federal policy.","summary" : "Guidance to help federal agencies improve accessibility to increase compliance with federal policy.","date" : "2020-03-24T07:40:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "accessibility" : "Accessibility"
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    },{"title" :"Foundations of Agile, Part I","deck" : "18F&rsquo;s Alan Atlas and Alan Brouilette cover the fundamentals of Agile.","summary" : "18F&rsquo;s Alan Atlas and Alan Brouilette cover the fundamentals of Agile.","date" : "2020-01-03T18:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"alan-atlas" : "Alan Atlas","alan-brouilette" : "Alan Brouilette"},"topics" : {
        
            "product-and-project-management" : "Product and project management"
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    },{"title" :"Foundations of Agile, Part II","deck" : "18F&rsquo;s Alan Atlas and Alan Brouilette cover the fundamentals of Agile.","summary" : "18F&rsquo;s Alan Atlas and Alan Brouilette cover the fundamentals of Agile.","date" : "2020-01-03T18:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"alan-atlas" : "Alan Atlas","alan-brouilette" : "Alan Brouilette"},"topics" : {
        
            "product-and-project-management" : "Product and project management"
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    },{"title" :"18F Research Guidelines","deck" : "Covers the basic principles research: informing and getting consent, and managing personally identifiable information (PII)","summary" : "Covers the basic principles research: informing and getting consent, and managing personally identifiable information (PII)","date" : "2020-01-03T17:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
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    },{"title" :"Addressing Barriers to User-Centered Design","deck" : "An overview of the most common barriers and how federal agencies might address them.","summary" : "An overview of the most common barriers and how federal agencies might address them.","date" : "2020-01-03T17:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andrew-maier" : "Andrew Maier"},"topics" : {
        
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    },{"title" :"Managing Research Projects Remotely","deck" : "Best practices for distributed teams.","summary" : "Best practices for distributed teams.","date" : "2020-01-03T17:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jamie-albrecht" : "Jamie Albrecht","nicole-fenton" : "Nicole Fenton"},"topics" : {
        
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            "acquisition" : "Acquisition",
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      "filepath" :"resources/federal-cloud-computing-strategy.md",
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      "filepath" :"resources/omb-memos-circulars-executive-orders-and-other-policies.md",
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      "filepath" :"resources/customer-experience-toolkit.md",
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      "filepath" :"resources/bilingual-glossaries-dictionaries-style-guides.md",
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      "filepath" :"resources/checklist-of-requirements-for-federal-digital-services.md",
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    },{"title" :"Requirements for delivering a digital-first public experience","deck" : "Understand the policy framework: 21st Century Integrated Digital Experience Act and OMB Memo M-23-22","summary" : "Learn how to implement 21st Century IDEA to design and deliver better websites and digital services.","date" : "2019-11-01T15:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ammie-farraj-feijoo" : "Ammie Farraj Feijoo"},"topics" : {
        
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      "filepath" :"resources/21st-century-integrated-digital-experience-act.md",
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    },{"title" :"M-23-07, Update to Transition to Electronic Records","summary" : "M-23-07 updates the previous target dates described in M-19-21 to June 24, 2024.","date" : "2023-03-03T15:45:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"toni-bonitto" : "Toni Bonitto"},"topics" : {
        
            "public-policy" : "Public policy",
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      "filepath" :"resources/m-23-07-update-to-transition-to-electronic-records.md",
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    },{"title" :"18F De-risking Guides","deck" : "Field guides for state and federal agencies on how to structure software development teams, write contracts, and oversee agile software activities to reduce risks and improve outcomes for end-users.","summary" : "The Federal Field Guide to De-risk Government Technology offers guidance to federal agencies on how to structure software development teams, write contracts, and oversee agile software activities to reduce risks and improve outcomes for end-users.","date" : "2020-09-10T15:34:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"toni-bonitto" : "Toni Bonitto"},"topics" : {
        
            "acquisition" : "Acquisition",
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      "filepath" :"resources/18f-de-risking-guides.md",
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    },{"title" :"Best Practices for Writing for the Accessible Web","deck" : "","summary" : "Tips for making online information accessible for those with auditory and visual needs.","date" : "2020-07-02T14:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ryan-johnson" : "Ryan Johnson"},"topics" : {
        
            "accessibility" : "Accessibility",
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      "filepath" :"resources/best-practices-writing-for-accessible-web.md",
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    },{"title" :"The website standards","deck" : "The Design System incorporates federal standards to improve federal websites and digital services.","summary" : "As defined in 21st Century IDEA, the Design System incorporates federal standards to improve federal websites and digital services.","date" : "2020-01-23T20:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams","ammie-farraj-feijoo" : "Ammie Farraj Feijoo","jparcell" : "Jacob Parcell","jeremyzilar" : "Jeremy Zilar"},"topics" : {
        
            "digital-service-delivery" : "Digital service delivery",
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      "filepath" :"resources/website-standards.md",
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    },{"title" :"Tips for capturing the best data from user interviews","deck" : "How to ensure the most useful information makes its way back to your team for further analysis","summary" : "How to ensure the most useful information makes its way back to your team for further analysis","date" : "2020-01-03T17:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ryan-sibley" : "Ryan Sibley"},"topics" : {
        
            "research" : "Research"
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      "filepath" :"resources/capturing-best-data-from-user-interviews.md",
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    },{"title" :"How to get started with challenges and prizes","deck" : "A repository of case studies and best practices for running challenges of all kinds.","summary" : "A knowledge repository that includes case studies of successful challenges and best practices for running challenges of all kinds and even ways to contact experts in different phases of the process.","date" : "2019-04-11T11:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar"},"topics" : {
        
            "challenges-and-prize-competitions" : "Challenges and prize competitions"
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      "filepath" :"resources/how-get-started-with-challenges-prizes.md",
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    },{"title" :"How to track performance","deck" : "A step-by-step guide to picking metrics and tools for tracking performance on your site.","summary" : "A step-by-step guide to picking metrics and tools for tracking performance on your site.","date" : "2019-04-10T18:04:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams","maya-benari" : "Maya Benari","shawn-allen" : "Shawn Allen"},"topics" : {
        
            "budgeting-and-performance" : "Budgeting and performance",
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      "filepath" :"resources/how-track-performance.md",
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    },{"title" :"18F Guide to Product Management","deck" : "Best practices on doing product management well","summary" : "Best practices on doing product management well","date" : "2019-04-03T17:34:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar"},"topics" : {
        
            "content-strategy" : "Content strategy",
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      "filepath" :"resources/18f-guide-product-management.md",
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    },{"title" :"18F Methods","deck" : "A collection of tools that describe how teams can put human-centered design into practice.","summary" : "A collection of tools that describe how teams can put human-centered design into practice.","date" : "2019-04-02T17:25:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar"},"topics" : {
        
            "content-strategy" : "Content strategy",
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      "filepath" :"resources/18f-methods.md",
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    },{"title" :"How to Prevent Security Certificates From Expiring During a Lapse in Operations","summary" : "These are the steps that people in government can take to avoid having security certificates expire during a lapse in operations.","date" : "2019-02-07T11:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "security" : "Security"
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      "filepath" :"resources/how-to-prevent-security-certificates-from-expiring-during-shutdown.md",
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    },{"title" :"Mobile Development Strategies","deck" : "","summary" : "The following is a list of the most common mobile development strategies.","date" : "2018-10-09T12:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "content-strategy" : "Content strategy",
            "mobile" : "Mobile"
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      "filepath" :"resources/mobile-development-strategies.md",
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    },{"title" :"A Guide to Creating Mobile-Friendly Websites","deck" : "Five tactics for improving the performance of your website","summary" : "Based on a recent six-month study, this guide outlines the top five practices needed to improve the mobile-friendliness of federal websites: the optimization of JavaScript, CSS, and images, caching, and pop-ups.","date" : "2018-09-29T12:30:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "content-strategy" : "Content strategy",
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      "filepath" :"resources/guide-create-mobile-friendly-websites.md",
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    },{"title" :"Connected Government Act","deck" : "As of July of 2018, all new and redesigned agency websites are required to be mobile-friendly.","summary" : "Resources to help your agency comply with the Connected Government Act.","date" : "2018-06-25T09:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "design" : "Design",
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      "filepath" :"resources/connected-government-act.md",
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    },{"title" :"Digital Governance Policy Outline","summary" : "A template for digital governance policies.","date" : "2017-05-31T06:27:04-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar"},"branch" : "bc-archive-content-3",
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      "filepath" :"resources/digital-governance-policies.md",
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    },{"title" :"Style Guides by Government Agencies","summary" : "This page is a collection of style guides created by government agencies.","date" : "2017-05-23T03:43:08-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "communication" : "Communication",
            "content-strategy" : "Content strategy",
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      "filepath" :"resources/style-guides-by-government-agencies.md",
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    },{"title" :"Top 10 Best Practices for Multilingual Websites","summary" : "Ten tips for creating and managing multilingual government websites.","date" : "2016-09-07T10:00:45-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lgodfrey" : "Laura Godfrey","lmartinez" : "Leilani Martinez","fedora-braverman" : "Fedora Braverman","lina-younes" : "Lina Younes"},"topics" : {
        
            "multilingual" : "Multilingual"
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      "filepath" :"resources/top-10-best-practices-for-multilingual-websites.md",
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    },{"title" :"Government Customer Service Policies \u0026 Requirements: 1993 to Present","summary" : "A list of government customer service policies and requirements.","date" : "2016-01-07T05:41:53-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"rflagg" : "Rachel Flagg"},"topics" : {
        
            "customer-experience" : "Customer experience",
            "public-policy" : "Public policy"
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      "filename" :"government-customer-service-policies-requirements-1993-to-present.md",
      
      "filepath" :"resources/government-customer-service-policies-requirements-1993-to-present.md",
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      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/government-customer-service-policies-requirements-1993-to-present.md","slug" : "government-customer-service-policies-requirements-1993-to-present","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/government-customer-service-policies-requirements-1993-to-present/"
    },{"title" :"Implementation of the Government Paperwork Elimination Act","summary" : "The Office of Management and Budget (OMB) provided this guidance to implement the Government Paperwork Elimination Act (GPEA). GPEA required Federal agencies, by October 21, 2003, to allow individuals or entities that deal with the agencies the option to submit information or transact with the agency electronically, when practicable, and to maintain records electronically, when practicable.","date" : "2015-12-03T12:36:37-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"apiazza" : "Alycia Piazza"},"topics" : {
        
            "public-policy" : "Public policy"
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      "filepath" :"resources/implementation-of-the-government-paperwork-elimination-act.md",
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    },{"title" :"2012 Digital Government Strategy","summary" : "The Digital Government Strategy complements several initiatives aimed at building a 21st century government that works better for the American people.","date" : "2015-12-03T12:21:21-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"apiazza" : "Alycia Piazza"},"topics" : {
        
            "public-policy" : "Public policy"
            },"branch" : "bc-archive-content-3",
      "filename" :"2012-digital-government-strategy-2.md",
      
      "filepath" :"resources/2012-digital-government-strategy-2.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/2012-digital-government-strategy-2.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/2012-digital-government-strategy-2.md","slug" : "2012-digital-government-strategy-2","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/2012-digital-government-strategy-2/"
    },{"title" :"Requirements for Accepting Externally Issued Identity Credentials","summary" : "This memo dated October 6, 2011, from the Federal CIO to the CIO’s of Executive Departments and Agencies, mandates that agencies are to begin leveraging externally-issued credentials, in addition to continuing to offer federally-issued credentials.","date" : "2015-12-03T02:20:17-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"apiazza" : "Alycia Piazza"},"topics" : {
        
            "public-policy" : "Public policy"
            },"branch" : "bc-archive-content-3",
      "filename" :"requirements-for-accepting-externally-issued-identity-credentials.md",
      
      "filepath" :"resources/requirements-for-accepting-externally-issued-identity-credentials.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/requirements-for-accepting-externally-issued-identity-credentials.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/requirements-for-accepting-externally-issued-identity-credentials.md","slug" : "requirements-for-accepting-externally-issued-identity-credentials","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/requirements-for-accepting-externally-issued-identity-credentials/"
    },{"title" :"OMB Final Guidance on Implementing the Plain Writing Act of 2010 (M-11-15)","summary" : "Provides final guidance on implementing the Plain Writing Act of 2010 and is designed to promote the goals of the president’s Open Government Initiative.","date" : "2015-12-03T01:34:16-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"apiazza" : "Alycia Piazza"},"topics" : {
        
            "plain-language" : "Plain language",
            "public-policy" : "Public policy"
            },"branch" : "bc-archive-content-3",
      "filename" :"omb-final-guidance-on-implementing-the-plain-writing-act-of-2010-m-11-15.md",
      
      "filepath" :"resources/omb-final-guidance-on-implementing-the-plain-writing-act-of-2010-m-11-15.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/omb-final-guidance-on-implementing-the-plain-writing-act-of-2010-m-11-15.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/omb-final-guidance-on-implementing-the-plain-writing-act-of-2010-m-11-15.md","slug" : "omb-final-guidance-on-implementing-the-plain-writing-act-of-2010-m-11-15","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/omb-final-guidance-on-implementing-the-plain-writing-act-of-2010-m-11-15/"
    },{"title" :"OMB Memo on Testing and Simplifying Federal Forms","summary" : "View or download the OMB Memo on Testing and Simplifying Federal Forms","date" : "2015-12-03T01:06:55-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"apiazza" : "Alycia Piazza"},"topics" : {
        
            "public-policy" : "Public policy"
            },"branch" : "bc-archive-content-3",
      "filename" :"omb-memo-on-testing-and-simplifying-federal-forms.md",
      
      "filepath" :"resources/omb-memo-on-testing-and-simplifying-federal-forms.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/omb-memo-on-testing-and-simplifying-federal-forms.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/omb-memo-on-testing-and-simplifying-federal-forms.md","slug" : "omb-memo-on-testing-and-simplifying-federal-forms","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/omb-memo-on-testing-and-simplifying-federal-forms/"
    },{"title" :"Open Data Policy (M-13-13)","summary" : "This Memorandum establishes a framework to help institutionalize the principles of effective information management at each stage of the information&rsquo;s life cycle to promote interoperability and openness.","date" : "2015-12-01T12:50:58-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"apiazza" : "Alycia Piazza"},"topics" : {
        
            "content-strategy" : "Content strategy",
            "innovation" : "Innovation"
            },"branch" : "bc-archive-content-3",
      "filename" :"open-data-policy-m-13-13.md",
      
      "filepath" :"resources/open-data-policy-m-13-13.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/open-data-policy-m-13-13.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/open-data-policy-m-13-13.md","aliases" : {"0" : "/open-data-policy-m-13-13/"},"slug" : "open-data-policy-m-13-13","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/open-data-policy-m-13-13/"
    },{"title" :"Making Open and Machine Readable the New Default for Government Information","summary" : "Openness in government strengthens our democracy, promotes the delivery of efficient and effective services to the public, and contributes to economic growth. As one vital benefit of open government, making information resources easy to find, accessible, and usable can fuel entrepreneurship, innovation, and scientific discovery that improves Americans’ lives and contributes significantly to job creation.","date" : "2015-12-01T12:12:10-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"apiazza" : "Alycia Piazza"},"topics" : {
        
            "public-policy" : "Public policy"
            },"branch" : "bc-archive-content-3",
      "filename" :"making-open-and-machine-readable-the-new-default-for-government-information.md",
      
      "filepath" :"resources/making-open-and-machine-readable-the-new-default-for-government-information.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/making-open-and-machine-readable-the-new-default-for-government-information.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/making-open-and-machine-readable-the-new-default-for-government-information.md","slug" : "making-open-and-machine-readable-the-new-default-for-government-information","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/making-open-and-machine-readable-the-new-default-for-government-information/"
    },{"title" :"Guidance for Implementing the Privacy Provisions of the E–Government Act of 2002 (M-03–22)","summary" : "This guidance provides information to agencies on implementing the privacy provisions of the E-Government Act of 2002. It addresses privacy protections when Americans interact with their government.","date" : "2015-12-01T09:39:40-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"apiazza" : "Alycia Piazza"},"topics" : {
        
            "privacy" : "Privacy",
            "public-policy" : "Public policy"
            },"branch" : "bc-archive-content-3",
      "filename" :"guidance-for-implementing-the-privacy-provisions-of-the-e-government-act-of-2002-m-03-22.md",
      
      "filepath" :"resources/guidance-for-implementing-the-privacy-provisions-of-the-e-government-act-of-2002-m-03-22.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/guidance-for-implementing-the-privacy-provisions-of-the-e-government-act-of-2002-m-03-22.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/guidance-for-implementing-the-privacy-provisions-of-the-e-government-act-of-2002-m-03-22.md","slug" : "guidance-for-implementing-the-privacy-provisions-of-the-e-government-act-of-2002-m-03-22","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/guidance-for-implementing-the-privacy-provisions-of-the-e-government-act-of-2002-m-03-22/"
    },{"title" :"GOV Domain Registration Process Final Rule","summary" : "This final rule provided a new policy for the .gov domain that will be included in the Federal Management Regulation.","date" : "2015-12-01T09:17:58-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"apiazza" : "Alycia Piazza"},"topics" : {
        
            "public-policy" : "Public policy"
            },"branch" : "bc-archive-content-3",
      "filename" :"gov-domain-registration-process-final-rule.md",
      
      "filepath" :"resources/gov-domain-registration-process-final-rule.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/gov-domain-registration-process-final-rule.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/gov-domain-registration-process-final-rule.md","slug" : "gov-domain-registration-process-final-rule","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/gov-domain-registration-process-final-rule/"
    },{"title" :"Digital Millennium Copyright Act","summary" : "The Digital Millennium Copyright Act (DMCA) is a United States copyright law that implements two 1996 treaties of the World Intellectual Property Organization (WIPO).","date" : "2015-12-01T09:02:15-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"apiazza" : "Alycia Piazza"},"topics" : {
        
            "public-policy" : "Public policy"
            },"branch" : "bc-archive-content-3",
      "filename" :"digital-millennium-copyright-act.md",
      
      "filepath" :"resources/digital-millennium-copyright-act.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/digital-millennium-copyright-act.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/digital-millennium-copyright-act.md","slug" : "digital-millennium-copyright-act","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/digital-millennium-copyright-act/"
    },{"title" :"U.S. Trademark Law","summary" : "United States trademark law is mainly governed by the Lanham Act.","date" : "2015-12-01T08:42:48-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"apiazza" : "Alycia Piazza"},"topics" : {
        
            "public-policy" : "Public policy"
            },"branch" : "bc-archive-content-3",
      "filename" :"u-s-trademark-law.md",
      
      "filepath" :"resources/u-s-trademark-law.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/u-s-trademark-law.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/u-s-trademark-law.md","slug" : "u-s-trademark-law","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/u-s-trademark-law/"
    },{"title" :"Paperwork Reduction Act (44 U.S.C. 3501 et seq.)","summary" : "The Paperwork Reduction Act (PRA) of 1995 requires that agencies obtain Office of Management and Budget (OMB) approval before requesting most types of information from the public.","date" : "2015-12-01T01:40:45-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"apiazza" : "Alycia Piazza"},"topics" : {
        
            "information-collection" : "Information collection",
            "public-policy" : "Public policy"
            },"branch" : "bc-archive-content-3",
      "filename" :"paperwork-reduction-act-44-u-s-c-3501-et-seq.md",
      
      "filepath" :"resources/paperwork-reduction-act-44-u-s-c-3501-et-seq.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/paperwork-reduction-act-44-u-s-c-3501-et-seq.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/paperwork-reduction-act-44-u-s-c-3501-et-seq.md","slug" : "paperwork-reduction-act-44-u-s-c-3501-et-seq","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/paperwork-reduction-act-44-u-s-c-3501-et-seq/"
    },{"title" :"Guidance on the Use of Challenges and Prizes to Promote Open Government","summary" : "This guidance calls for the increased use of challenges and prizes to develop new tools and approaches to improve open government, and highlights for agencies policy and legal issues related to the use of prizes and challenges as tools for promoting open government, innovation, and other national priorities.","date" : "2015-12-01T01:21:33-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"apiazza" : "Alycia Piazza"},"topics" : {
        
            "challenges-and-prize-competitions" : "Challenges and prize competitions",
            "public-policy" : "Public policy"
            },"branch" : "bc-archive-content-3",
      "filename" :"guidance-on-the-use-of-challenges-and-prizes-to-promote-open-government.md",
      
      "filepath" :"resources/guidance-on-the-use-of-challenges-and-prizes-to-promote-open-government.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/guidance-on-the-use-of-challenges-and-prizes-to-promote-open-government.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/guidance-on-the-use-of-challenges-and-prizes-to-promote-open-government.md","slug" : "guidance-on-the-use-of-challenges-and-prizes-to-promote-open-government","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/guidance-on-the-use-of-challenges-and-prizes-to-promote-open-government/"
    },{"title" :"Circular A-130 Revised","summary" : "Circular A-130 was first issued in December 1985 to meet information resource management requirements that were included in the Paperwork Reduction Act (PRA) of 1980. Specifically, the PRA assigned responsibility to the OMB Director to develop and maintain a comprehensive set of information resources management policies for use across the Federal government, and to promote","date" : "2015-11-24T11:30:32-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"apiazza" : "Alycia Piazza"},"branch" : "bc-archive-content-3",
      "filename" :"circular-a-130-revised.md",
      
      "filepath" :"resources/circular-a-130-revised.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/circular-a-130-revised.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/circular-a-130-revised.md","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/circular-a-130-revised/"
    },{"title" :"Quick Reference to Web Content Accessibility Guidelines 2.0 requirements","summary" : "This quick reference guide will help you meet Web Content Accessibility Guidelines (WCAG) 2.0. It is a customizable quick reference to the requirements, success criteria and techniques.","date" : "2015-11-24T10:23:16-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"apiazza" : "Alycia Piazza"},"topics" : {
        
            "accessibility" : "Accessibility"
            },"branch" : "bc-archive-content-3",
      "filename" :"quick-reference-to-web-content-accessibility-guidelines-2-0-requirements.md",
      
      "filepath" :"resources/quick-reference-to-web-content-accessibility-guidelines-2-0-requirements.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/quick-reference-to-web-content-accessibility-guidelines-2-0-requirements.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/quick-reference-to-web-content-accessibility-guidelines-2-0-requirements.md","aliases" : {"0" : "/quick-reference-to-web-content-accessibility-guidelines-2-0-requirements"},"slug" : "quick-reference-to-web-content-accessibility-guidelines-2-0-requirements","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/quick-reference-to-web-content-accessibility-guidelines-2-0-requirements/"
    },{"title" :"Guidelines for Secure Use of Social Media","summary" : "Guidelines and recommendations for using social media technologies in a manner that minimizes risks are analyzed and presented in this document.","date" : "2015-11-24T09:50:19-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andreanocesigritz" : "Andrea Sigritz"},"topics" : {
        
            "social-media" : "Social media"
            },"branch" : "bc-archive-content-3",
      "filename" :"guidelines-for-secure-use-of-social-media.md",
      
      "filepath" :"resources/guidelines-for-secure-use-of-social-media.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/guidelines-for-secure-use-of-social-media.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/guidelines-for-secure-use-of-social-media.md","slug" : "guidelines-for-secure-use-of-social-media","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/guidelines-for-secure-use-of-social-media/"
    },{"title" :"Federal Information Security Management Act of 2002 \u0026#8211; Presentation to the 2003 FISSEA Conference","summary" : "The head of the agency delegates to the CIO a number of information security responsibilities. The CIO in turn designates a senior agency information security officer.","date" : "2015-11-23T04:31:09-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andreanocesigritz" : "Andrea Sigritz"},"topics" : {
        
            "public-policy" : "Public policy",
            "security" : "Security"
            },"branch" : "bc-archive-content-3",
      "filename" :"federal-information-security-management-act-of-2002-presentation-to-the-2003-fissea-conference.md",
      
      "filepath" :"resources/federal-information-security-management-act-of-2002-presentation-to-the-2003-fissea-conference.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/federal-information-security-management-act-of-2002-presentation-to-the-2003-fissea-conference.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/federal-information-security-management-act-of-2002-presentation-to-the-2003-fissea-conference.md","slug" : "federal-information-security-management-act-of-2002-presentation-to-the-2003-fissea-conference","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/federal-information-security-management-act-of-2002-presentation-to-the-2003-fissea-conference/"
    },{"title" :"Guidelines on Securing Public Web Servers","summary" : "The World Wide Web (WWW) is a system for exchanging information over the Internet. At the most basic level, the Web can be divided into two principal components: Web servers, which are applications that make information available over the Internet (in essence, publish information), and Web browsers (clients), which are used to access and display.","date" : "2015-11-23T04:18:46-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andreanocesigritz" : "Andrea Sigritz"},"topics" : {
        
            "public-policy" : "Public policy"
            },"branch" : "bc-archive-content-3",
      "filename" :"guidelines-on-securing-public-web-servers.md",
      
      "filepath" :"resources/guidelines-on-securing-public-web-servers.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/guidelines-on-securing-public-web-servers.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/guidelines-on-securing-public-web-servers.md","slug" : "guidelines-on-securing-public-web-servers","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/guidelines-on-securing-public-web-servers/"
    },{"title" :"FY 2004 Reporting Instructions for the Federal Information Security Management Act","summary" : "This memorandum provides updated instructions for agency reporting under the Federal Information Security Management Act of 2002 (FISMA).","date" : "2015-11-23T04:06:49-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andreanocesigritz" : "Andrea Sigritz"},"topics" : {
        
            "public-policy" : "Public policy"
            },"branch" : "bc-archive-content-3",
      "filename" :"fy-2004-reporting-instructions-for-the-federal-information-security-management-act.md",
      
      "filepath" :"resources/fy-2004-reporting-instructions-for-the-federal-information-security-management-act.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/fy-2004-reporting-instructions-for-the-federal-information-security-management-act.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/fy-2004-reporting-instructions-for-the-federal-information-security-management-act.md","slug" : "fy-2004-reporting-instructions-for-the-federal-information-security-management-act","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/fy-2004-reporting-instructions-for-the-federal-information-security-management-act/"
    },{"title" :"NARA guidance on Managing Web Records","summary" : "Managing web records properly is essential to effective web site operations, especially the mitigation of the risks an agency faces by using the web to carry out agency business.","date" : "2015-11-23T03:34:32-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andreanocesigritz" : "Andrea Sigritz"},"topics" : {
        
            "public-policy" : "Public policy",
            "records-management" : "Records management"
            },"branch" : "bc-archive-content-3",
      "filename" :"nara-guidance-on-managing-web-records.md",
      
      "filepath" :"resources/nara-guidance-on-managing-web-records.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/nara-guidance-on-managing-web-records.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/nara-guidance-on-managing-web-records.md","slug" : "nara-guidance-on-managing-web-records","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/nara-guidance-on-managing-web-records/"
    },{"title" :"Code of Federal Regulations (CFR), Parts 1220-1238","summary" : "Subchapter B  of the CFR specifies polices for federal agencies records management programs relating to proper records creation and maintenance, adequate documentation, and records disposition. View Code of Federal Regulations (CFR), Parts 1220-1238 Related Links NARA guidance for implementing Section 207(e) of the E-Gov Act NARA guidance on managing web records NARA Bulletin 2014-02 Guidance","date" : "2015-11-23T03:13:12-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andreanocesigritz" : "Andrea Sigritz"},"topics" : {
        
            "public-policy" : "Public policy"
            },"branch" : "bc-archive-content-3",
      "filename" :"code-of-federal-regulations-cfr-parts-1220-1238.md",
      
      "filepath" :"resources/code-of-federal-regulations-cfr-parts-1220-1238.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/code-of-federal-regulations-cfr-parts-1220-1238.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/code-of-federal-regulations-cfr-parts-1220-1238.md","slug" : "code-of-federal-regulations-cfr-parts-1220-1238","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/code-of-federal-regulations-cfr-parts-1220-1238/"
    },{"title" :"Children's Online Privacy Protection Rule (COPPA Rule)","summary" : "The Rule imposes certain requirements on operators of websites or online services directed to children under 13 years of age, and on operators of other websites or online services that have actual knowledge that they are collecting personal information online from a child under 13 years of age.","date" : "2015-11-23T03:03:09-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andreanocesigritz" : "Andrea Sigritz"},"topics" : {
        
            "public-policy" : "Public policy"
            },"branch" : "bc-archive-content-3",
      "filename" :"childrens-online-privacy-protection-rule-coppa.md",
      
      "filepath" :"resources/childrens-online-privacy-protection-rule-coppa.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/childrens-online-privacy-protection-rule-coppa.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/childrens-online-privacy-protection-rule-coppa.md","slug" : "childrens-online-privacy-protection-rule-coppa","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/childrens-online-privacy-protection-rule-coppa/"
    },{"title" :"Appendix I to OMB Circular No. A-130 Federal Agency Responsibilities for Maintaining Records About Individuals","summary" : "This Appendix describes agency responsibilities for implementing the reporting and publication requirements of the Privacy Act of 1974, 5 U.S.C. 552a.","date" : "2015-11-23T02:52:12-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andreanocesigritz" : "Andrea Sigritz"},"topics" : {
        
            "public-policy" : "Public policy"
            },"branch" : "bc-archive-content-3",
      "filename" :"appendix-i-to-omb-circular-no-a-130-federal-agency-responsibilities-for-maintaining-records-about-individuals.md",
      
      "filepath" :"resources/appendix-i-to-omb-circular-no-a-130-federal-agency-responsibilities-for-maintaining-records-about-individuals.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/appendix-i-to-omb-circular-no-a-130-federal-agency-responsibilities-for-maintaining-records-about-individuals.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/appendix-i-to-omb-circular-no-a-130-federal-agency-responsibilities-for-maintaining-records-about-individuals.md","slug" : "appendix-i-to-omb-circular-no-a-130-federal-agency-responsibilities-for-maintaining-records-about-individuals","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/appendix-i-to-omb-circular-no-a-130-federal-agency-responsibilities-for-maintaining-records-about-individuals/"
    },{"title" :"Guidance for Agency Use of Third-Party Websites and Applications","summary" : "This Memorandum requires Federal agencies to take specific steps to protect individual privacy whenever they use third-party websites and applications to engage with the public.","date" : "2015-11-23T02:48:38-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andreanocesigritz" : "Andrea Sigritz"},"topics" : {
        
            "public-policy" : "Public policy"
            },"branch" : "bc-archive-content-3",
      "filename" :"guidance-for-agency-use-of-third-party-websites-and-applications.md",
      
      "filepath" :"resources/guidance-for-agency-use-of-third-party-websites-and-applications.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/guidance-for-agency-use-of-third-party-websites-and-applications.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/guidance-for-agency-use-of-third-party-websites-and-applications.md","slug" : "guidance-for-agency-use-of-third-party-websites-and-applications","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/guidance-for-agency-use-of-third-party-websites-and-applications/"
    },{"title" :"Open Government Directive","summary" : "This memorandum is intended to direct executive departments and agencies to take specific actions to implement the principles of transparency, participation, and collaboration set forth in the President’s Memorandum on Transparency and Open Government. This Directive was informed by recommendations from the Federal Chief Technology Officer, who solicited public comment through the White House Open","date" : "2015-11-23T02:47:48-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"apiazza" : "Alycia Piazza"},"branch" : "bc-archive-content-3",
      "filename" :"open-government-directive.md",
      
      "filepath" :"resources/open-government-directive.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/open-government-directive.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/open-government-directive.md","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/open-government-directive/"
    },{"title" :"No FEAR Act","summary" : "The No FEAR Act requires a Federal agency to post on its public Web site summary statistical data pertaining to complaints of employment discrimination filed under 29 CFR part 1614 by employees, former employees and applicants for employment.","date" : "2015-11-23T01:32:19-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andreanocesigritz" : "Andrea Sigritz"},"topics" : {
        
            "public-policy" : "Public policy"
            },"branch" : "bc-archive-content-3",
      "filename" :"no-fear-act.md",
      
      "filepath" :"resources/no-fear-act.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/no-fear-act.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/no-fear-act.md","slug" : "no-fear-act","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/no-fear-act/"
    },{"title" :"Guidance on President’s Management Agenda Scorecard Meetings","summary" : "This memorandum provides Resource Management Offices and PMA Initiative Leads with instructions for preparing for the quarterly PMA scorecard meetings to discuss agencies’ status and progress in implementing the PMA for the period January 1, 2008 through March 31, 2008.","date" : "2015-11-23T01:30:19-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andreanocesigritz" : "Andrea Sigritz"},"topics" : {
        
            "public-policy" : "Public policy"
            },"branch" : "bc-archive-content-3",
      "filename" :"guidance-on-presidents-management-agenda-scorecard-meetings.md",
      
      "filepath" :"resources/guidance-on-presidents-management-agenda-scorecard-meetings.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/guidance-on-presidents-management-agenda-scorecard-meetings.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/guidance-on-presidents-management-agenda-scorecard-meetings.md","slug" : "guidance-on-presidents-management-agenda-scorecard-meetings","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/guidance-on-presidents-management-agenda-scorecard-meetings/"
    },{"title" :"Social Media, Web-Based Interactive Technologies, and the Paperwork Reduction Act","summary" : "This memo clarifies when and how the Paperwork Reduction Act of 1995 (the PRA) applies to federal agency use of social media and web-based interactive technologies.","date" : "2015-11-23T01:24:51-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "information-collection" : "Information collection",
            "public-policy" : "Public policy",
            "social-media" : "Social media"
            },"branch" : "bc-archive-content-3",
      "filename" :"social-media-web-based-interactive-technologies-and-the-paperwork-reduction-act.md",
      
      "filepath" :"resources/social-media-web-based-interactive-technologies-and-the-paperwork-reduction-act.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/social-media-web-based-interactive-technologies-and-the-paperwork-reduction-act.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/social-media-web-based-interactive-technologies-and-the-paperwork-reduction-act.md","slug" : "social-media-web-based-interactive-technologies-and-the-paperwork-reduction-act","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/social-media-web-based-interactive-technologies-and-the-paperwork-reduction-act/"
    },{"title" :"Executive Order 13571 \u0026mdash; Streamlining Service Delivery and Improving Customer Service","summary" : "Executive Order 13571 requires agencies that provide significant services directly to the public to identify and survey their customers, establish service standards and track performance against those standards, and benchmark customer service performance against the best in business.","date" : "2015-11-12T03:18:42-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andreanocesigritz" : "Andrea Sigritz"},"topics" : {
        
            "customer-experience" : "Customer experience",
            "public-policy" : "Public policy"
            },"branch" : "bc-archive-content-3",
      "filename" :"executive-order-13571-streamlining-service-delivery-and-improving-customer-service.md",
      
      "filepath" :"resources/executive-order-13571-streamlining-service-delivery-and-improving-customer-service.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/executive-order-13571-streamlining-service-delivery-and-improving-customer-service.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/executive-order-13571-streamlining-service-delivery-and-improving-customer-service.md","slug" : "executive-order-13571-streamlining-service-delivery-and-improving-customer-service","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/executive-order-13571-streamlining-service-delivery-and-improving-customer-service/"
    },{"title" :"M-11-24 Implementing Executive Order 13571 on Streamlining Service Delivery and Improving Customer Service","summary" : "Memo M-11-24 is guidance to Implement Executive Order 13571.","date" : "2015-11-12T03:17:48-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andreanocesigritz" : "Andrea Sigritz"},"topics" : {
        
            "customer-experience" : "Customer experience",
            "public-policy" : "Public policy"
            },"branch" : "bc-archive-content-3",
      "filename" :"m-11-24-implementing-executive-order-13571-on-streamlining-service-delivery-and-improving-customer-service.md",
      
      "filepath" :"resources/m-11-24-implementing-executive-order-13571-on-streamlining-service-delivery-and-improving-customer-service.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/m-11-24-implementing-executive-order-13571-on-streamlining-service-delivery-and-improving-customer-service.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/m-11-24-implementing-executive-order-13571-on-streamlining-service-delivery-and-improving-customer-service.md","slug" : "m-11-24-implementing-executive-order-13571-on-streamlining-service-delivery-and-improving-customer-service","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/m-11-24-implementing-executive-order-13571-on-streamlining-service-delivery-and-improving-customer-service/"
    },{"title" :"M-10-22 Guidance for Online Use of Web Measurement and Customization Technologies","summary" : "On January 21, 2009, the President issued a memorandum calling for the establishment of “a system of transparency, public participation, and collaboration.” The memorandum required an Open Government Directive to be issued by the Director of the Office of Management and Budget (OMB), instructing “executive departments and agencies to take specific actions implementing the principles","date" : "2015-11-05T02:46:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andreanocesigritz" : "Andrea Sigritz"},"topics" : {
        
            "public-policy" : "Public policy"
            },"branch" : "bc-archive-content-3",
      "filename" :"m-10-22-guidance-for-online-use-of-web-measurement-and-customization-technologies.md",
      
      "filepath" :"resources/m-10-22-guidance-for-online-use-of-web-measurement-and-customization-technologies.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/m-10-22-guidance-for-online-use-of-web-measurement-and-customization-technologies.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/m-10-22-guidance-for-online-use-of-web-measurement-and-customization-technologies.md","slug" : "m-10-22-guidance-for-online-use-of-web-measurement-and-customization-technologies","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/m-10-22-guidance-for-online-use-of-web-measurement-and-customization-technologies/"
    },{"title" :"M-11-26 New Fast-Track Process for Collecting Service Delivery Feedback Under the Paperwork Reduction Act","summary" : "The new Paperwork Reduction Act Fast Track Process  will allow agencies to obtain timely feedback on service delivery while ensuring that the information collected is useful and minimally burdensome for the public, as required by the Paperwork Reduction Act of 1995.","date" : "2015-11-05T02:31:45-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andreanocesigritz" : "Andrea Sigritz"},"topics" : {
        
            "information-collection" : "Information collection",
            "public-policy" : "Public policy"
            },"branch" : "bc-archive-content-3",
      "filename" :"m-11-26-new-fast-track-process-for-collecting-service-delivery-feedback-under-the-paperwork-reduction-act.md",
      
      "filepath" :"resources/m-11-26-new-fast-track-process-for-collecting-service-delivery-feedback-under-the-paperwork-reduction-act.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/m-11-26-new-fast-track-process-for-collecting-service-delivery-feedback-under-the-paperwork-reduction-act.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/m-11-26-new-fast-track-process-for-collecting-service-delivery-feedback-under-the-paperwork-reduction-act.md","slug" : "m-11-26-new-fast-track-process-for-collecting-service-delivery-feedback-under-the-paperwork-reduction-act","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/m-11-26-new-fast-track-process-for-collecting-service-delivery-feedback-under-the-paperwork-reduction-act/"
    },{"title" :"U.S. Access Board Section 508 Standards","summary" : "The Section 508 Standard for Electronic and Information Technology requires that when a federal agency shares information digitally, individuals with disabilities seeking information or services from a federal agency, must have access to and be able to use the information and data, unless an undue burden would be imposed on the agency.","date" : "2015-11-05T02:24:28-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"apiazza" : "Alycia Piazza"},"topics" : {
        
            "accessibility" : "Accessibility",
            "public-policy" : "Public policy"
            },"branch" : "bc-archive-content-3",
      "filename" :"section-508-standards-for-electronic-and-information-technology-2.md",
      
      "filepath" :"resources/section-508-standards-for-electronic-and-information-technology-2.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/section-508-standards-for-electronic-and-information-technology-2.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/section-508-standards-for-electronic-and-information-technology-2.md","source_url" : "https://www.access-board.gov/ict/","slug" : "section-508-standards-for-electronic-and-information-technology-2","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/section-508-standards-for-electronic-and-information-technology-2/"
    },{"title" :"Plain Writing Act of 2010","summary" : "The law requires that federal agencies provide clear communication about government information and services for the public.","date" : "2015-11-05T02:13:05-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"apiazza" : "Alycia Piazza"},"topics" : {
        
            "plain-language" : "Plain language",
            "public-policy" : "Public policy"
            },"branch" : "bc-archive-content-3",
      "filename" :"plain-writing-act-of-2010.md",
      
      "filepath" :"resources/plain-writing-act-of-2010.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/plain-writing-act-of-2010.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/plain-writing-act-of-2010.md","slug" : "plain-writing-act-of-2010","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/plain-writing-act-of-2010/"
    },{"title" :"Federal Plain Language Guidelines","summary" : "The Plain Language Action and Information Network (PLAIN) put together these federal guidelines to help implement the Plain Language Act of 2010.","date" : "2015-11-05T02:06:53-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"apiazza" : "Alycia Piazza"},"topics" : {
        
            "plain-language" : "Plain language",
            "public-policy" : "Public policy"
            },"branch" : "bc-archive-content-3",
      "filename" :"federal-plain-language-guidelines.md",
      
      "filepath" :"resources/federal-plain-language-guidelines.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/federal-plain-language-guidelines.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/federal-plain-language-guidelines.md","slug" : "federal-plain-language-guidelines","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/federal-plain-language-guidelines/"
    },{"title" :"2012 Digital Government Strategy","summary" : "The 2012 Digital Government Strategy mission drives agencies, and the need to deliver better services to customers at a lower cost.","date" : "2015-09-29T10:15:27-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andreanocesigritz" : "Andrea Sigritz"},"topics" : {
        
            "governance" : "Governance"
            },"branch" : "bc-archive-content-3",
      "filename" :"2012-digital-government-strategy.md",
      
      "filepath" :"resources/2012-digital-government-strategy.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/2012-digital-government-strategy.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/2012-digital-government-strategy.md","slug" : "2012-digital-government-strategy","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/2012-digital-government-strategy/"
    },{"title" :"E-Gov Act of 2002","summary" : "The purpose of the E-Government Act of 2002 includes improving the management and promotion of electronic government services and processes, and establishing a framework of measures that require using Internet-based information technology to improve citizen access to government information and services.","date" : "2015-09-29T10:04:09-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andreanocesigritz" : "Andrea Sigritz"},"topics" : {
        
            "public-policy" : "Public policy"
            },"branch" : "bc-archive-content-3",
      "filename" :"e-gov-act-of-2002.md",
      
      "filepath" :"resources/e-gov-act-of-2002.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/e-gov-act-of-2002.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/e-gov-act-of-2002.md","slug" : "e-gov-act-of-2002","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/e-gov-act-of-2002/"
    },{"title" :"Freedom of Information Act Memo 2009","summary" : "The Freedom of Information Act (FOIA) is the law that gives anyone the right to access information from the federal government. It is often described as the law that keeps citizens in the know about their government.","date" : "2015-09-03T01:10:21-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"apiazza" : "Alycia Piazza"},"topics" : {
        
            "open-government" : "Open government",
            "public-policy" : "Public policy"
            },"branch" : "bc-archive-content-3",
      "filename" :"freedom-of-information-act-memo-2009.md",
      
      "filepath" :"resources/freedom-of-information-act-memo-2009.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/freedom-of-information-act-memo-2009.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/freedom-of-information-act-memo-2009.md","slug" : "freedom-of-information-act-memo-2009","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/freedom-of-information-act-memo-2009/"
    },{"title" :"Open Opportunities Task Creator Toolkit","summary" : "The step-by-step task creation process for Open Opportunities.","date" : "2015-04-24T04:12:33-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lnelson" : "Lisa Nelson"},"topics" : {
        
            "professional-development" : "Professional development"
            },"branch" : "bc-archive-content-3",
      "filename" :"open-opportunities-task-creator-toolkit.md",
      
      "filepath" :"resources/open-opportunities-task-creator-toolkit.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/open-opportunities-task-creator-toolkit.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/open-opportunities-task-creator-toolkit.md","slug" : "open-opportunities-task-creator-toolkit","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/open-opportunities-task-creator-toolkit/"
    },{"title" :"10 Tips for Creating the Perfect Open Opportunity Task","summary" : "Ten tips for creating tasks in Open Opportunities on USAJOBS.","date" : "2015-04-24T04:12:26-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lnelson" : "Lisa Nelson"},"topics" : {
        
            "professional-development" : "Professional development"
            },"branch" : "bc-archive-content-3",
      "filename" :"10-tips-for-creating-the-perfect-open-opportunity-task.md",
      
      "filepath" :"resources/10-tips-for-creating-the-perfect-open-opportunity-task.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/10-tips-for-creating-the-perfect-open-opportunity-task.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/10-tips-for-creating-the-perfect-open-opportunity-task.md","slug" : "open-opportunities-task-creator-toolkit/10-tips-for-creating-the-perfect-open-opportunity-task","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/open-opportunities-task-creator-toolkit/10-tips-for-creating-the-perfect-open-opportunity-task/"
    },{"title" :"Plain Language Web Writing Tips","summary" : "Help your readers complete their tasks with these Plain Language writing tips.","date" : "2015-03-06T02:58:29-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"rflagg" : "Rachel Flagg","awichman" : "Ashley Wichman"},"topics" : {
        
            "communication" : "Communication",
            "plain-language" : "Plain language"
            },"branch" : "bc-archive-content-3",
      "filename" :"plain-language-web-writing-tips.md",
      
      "filepath" :"resources/plain-language-web-writing-tips.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/plain-language-web-writing-tips.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/plain-language-web-writing-tips.md","slug" : "plain-language-web-writing-tips","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/plain-language-web-writing-tips/"
    },{"title" :"Inventory.data.gov Guide","summary" : "Introduction Features Using inventory.data.gov Creating a User Account Using inventory.data.gov to manage datasets Adding a Dataset Exporting Data.json Automating data.json downloads by agencies Dataset Hosting Webinar on inventory.data.gov Introduction Inventory.data.gov is a data management tool established in 2013 by the Data.gov Program Management Office (PMO) in what is now the Technology Transformation Service of the","date" : "2015-01-27T05:47:03-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"pashlock" : "Phil Ashlock"},"topics" : {
        
            "open-data" : "Open data"
            },"branch" : "bc-archive-content-3",
      "filename" :"inventory-data-gov-guide.md",
      
      "filepath" :"resources/inventory-data-gov-guide.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/inventory-data-gov-guide.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/inventory-data-gov-guide.md","slug" : "inventory-data-gov-guide","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/inventory-data-gov-guide/"
    },{"title" :"Social Media Cyber-Vandalism Toolkit","deck" : "Guidance on how to respond to cyber-hijacking.","summary" : "Cyber-vandalism presents a serious challenge to online-based communication tools. This document provides guidance and security practices to federal, state, and local government employees. Suggestions and resources prepare users to respond to cyber-hijacking.","date" : "2015-01-27T01:09:20-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jherman" : "Justin Herman"},"topics" : {
        
            "security" : "Security",
            "social-media" : "Social media"
            },"branch" : "bc-archive-content-3",
      "filename" :"readiness-recovery-response-social-media-cyber-vandalism-toolkit.md",
      
      "filepath" :"resources/readiness-recovery-response-social-media-cyber-vandalism-toolkit.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/readiness-recovery-response-social-media-cyber-vandalism-toolkit.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/readiness-recovery-response-social-media-cyber-vandalism-toolkit.md","slug" : "readiness-recovery-response-social-media-cyber-vandalism-toolkit","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/readiness-recovery-response-social-media-cyber-vandalism-toolkit/"
    },{"title" :"How to Get Your Open Data on Data.gov","summary" : "Find out below how federal, federal geospatial, and non-federal data is funneled to Data.gov and how you can get your data federated on Data.gov for greater discoverability and and impact.","date" : "2014-12-10T02:53:55-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"pashlock" : "Phil Ashlock"},"topics" : {
        
            "open-data" : "Open data"
            },"branch" : "bc-archive-content-3",
      "filename" :"how-to-get-your-open-data-on-data-gov.md",
      
      "filepath" :"resources/how-to-get-your-open-data-on-data-gov.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/how-to-get-your-open-data-on-data-gov.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/how-to-get-your-open-data-on-data-gov.md","slug" : "how-to-get-your-open-data-on-data-gov","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/how-to-get-your-open-data-on-data-gov/"
    },{"title" :"Improving the Accessibility of Social Media in Government","summary" : "Government agencies are increasingly using social media to engage with citizens, share information and deliver services more quickly and effectively than ever before. But as social content, data and platforms become more diverse, agencies have a responsibility to ensure these digital services are accessible to all citizens, including people with disabilities.","date" : "2014-07-16T02:50:38-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jherman" : "Justin Herman"},"topics" : {
        
            "accessibility" : "Accessibility",
            "social-media" : "Social media"
            },"branch" : "bc-archive-content-3",
      "filename" :"improving-the-accessibility-of-social-media-in-government.md",
      
      "filepath" :"resources/improving-the-accessibility-of-social-media-in-government.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/improving-the-accessibility-of-social-media-in-government.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/improving-the-accessibility-of-social-media-in-government.md","slug" : "improving-the-accessibility-of-social-media-in-government","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/improving-the-accessibility-of-social-media-in-government/"
    },{"title" :"Federal Social Media Accessibility Toolkit Hackpad","deck" : "Improving the accessibility of social media for public service","summary" : "The following contains the shared document for the development of the Social Media Policy Toolkit, a shared service of the Federal Social Media Community of Practice lead by teams including The Department of Labor’s Office of Disability Employment Policy.","date" : "2014-06-30T09:18:30-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jherman" : "Justin Herman"},"topics" : {
        
            "accessibility" : "Accessibility",
            "social-media" : "Social media"
            },"branch" : "bc-archive-content-3",
      "filename" :"federal-social-media-accessibility-toolkit-hackpad.md",
      
      "filepath" :"resources/federal-social-media-accessibility-toolkit-hackpad.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/federal-social-media-accessibility-toolkit-hackpad.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/federal-social-media-accessibility-toolkit-hackpad.md","slug" : "federal-social-media-accessibility-toolkit-hackpad","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/federal-social-media-accessibility-toolkit-hackpad/"
    },{"title" :"Sample Position Descriptions for Digital Government Jobs","summary" : "Use and customize these sample position descriptions to hire your own digital gov team. Position descriptions, as defined by the Office of Personnel Management (OPM), include an official series, title, and grade based on the results of a classification determination. Accessibility Web Development and Accessibility Specialist (Word document, 22 KB, 1 page, September 2012) Analytics","date" : "2014-06-24T09:50:15-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"rflagg" : "Rachel Flagg"},"branch" : "bc-archive-content-3",
      "filename" :"sample-position-descriptions-for-digital-government-jobs.md",
      
      "filepath" :"resources/sample-position-descriptions-for-digital-government-jobs.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/sample-position-descriptions-for-digital-government-jobs.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/sample-position-descriptions-for-digital-government-jobs.md","slug" : "sample-position-descriptions-for-digital-government-jobs","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/sample-position-descriptions-for-digital-government-jobs/"
    },{"title" :"Spanish Language Style Guide and Glossaries: Spanish Health Care Terms in the United States","summary" : "A list of common English health care and medical terms, and their Spanish translations.","date" : "2014-06-11T12:40:27-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lgodfrey" : "Laura Godfrey","lmartinez" : "Leilani Martinez"},"topics" : {
        
            "multilingual" : "Multilingual"
            },"branch" : "bc-archive-content-3",
      "filename" :"spanish-health-care-terms-in-the-united-states.md",
      
      "filepath" :"resources/spanish-health-care-terms-in-the-united-states.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/spanish-health-care-terms-in-the-united-states.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/spanish-health-care-terms-in-the-united-states.md","slug" : "spanish-language-style-guide-and-glossaries/spanish-health-care-terms-in-the-united-states","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/spanish-language-style-guide-and-glossaries/spanish-health-care-terms-in-the-united-states/"
    },{"title" :"Spanish Language Style Guide and Glossaries: Internet Resources","summary" : "A list of additional Internet resources to help standardize the use of Spanish across government.","date" : "2014-06-11T09:59:14-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lgodfrey" : "Laura Godfrey","lmartinez" : "Leilani Martinez"},"topics" : {
        
            "multilingual" : "Multilingual"
            },"branch" : "bc-archive-content-3",
      "filename" :"spanish-language-style-guide-glossaries-internet-resources.md",
      
      "filepath" :"resources/spanish-language-style-guide-glossaries-internet-resources.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/spanish-language-style-guide-glossaries-internet-resources.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/spanish-language-style-guide-glossaries-internet-resources.md","slug" : "spanish-language-style-guide-and-glossaries/spanish-language-style-guide-glossaries-internet-resources","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/spanish-language-style-guide-and-glossaries/spanish-language-style-guide-glossaries-internet-resources/"
    },{"title" :"Spanish Language Style Guide and Glossaries: Information Technology Terms","summary" : "A list of common English information technology terms, and their Spanish translations.","date" : "2014-06-11T09:58:19-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lgodfrey" : "Laura Godfrey","lmartinez" : "Leilani Martinez"},"topics" : {
        
            "multilingual" : "Multilingual"
            },"branch" : "bc-archive-content-3",
      "filename" :"spanish-language-style-guide-glossaries-information-technology-terms.md",
      
      "filepath" :"resources/spanish-language-style-guide-glossaries-information-technology-terms.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/spanish-language-style-guide-glossaries-information-technology-terms.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/spanish-language-style-guide-glossaries-information-technology-terms.md","slug" : "spanish-language-style-guide-and-glossaries/spanish-language-style-guide-glossaries-information-technology-terms","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/spanish-language-style-guide-and-glossaries/spanish-language-style-guide-glossaries-information-technology-terms/"
    },{"title" :"Spanish Language Style Guide and Glossaries: Frequently Mistranslated English Terms","summary" : "A collection of frequently mistranslated English terms and their equivalent in Spanish.","date" : "2014-06-11T09:57:38-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lgodfrey" : "Laura Godfrey","lmartinez" : "Leilani Martinez"},"topics" : {
        
            "multilingual" : "Multilingual"
            },"branch" : "bc-archive-content-3",
      "filename" :"spanish-language-style-guide-glossaries-frequently-mistranslated-english-terms.md",
      
      "filepath" :"resources/spanish-language-style-guide-glossaries-frequently-mistranslated-english-terms.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/spanish-language-style-guide-glossaries-frequently-mistranslated-english-terms.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/spanish-language-style-guide-glossaries-frequently-mistranslated-english-terms.md","slug" : "spanish-language-style-guide-and-glossaries/spanish-language-style-guide-glossaries-frequently-mistranslated-english-terms","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/spanish-language-style-guide-and-glossaries/spanish-language-style-guide-glossaries-frequently-mistranslated-english-terms/"
    },{"title" :"Spanish Language Style Guides and Glossaries","summary" : "Spanish Language Style Guides are resources for government employees, translators, and communications professionals who work with the government that contains information on grammar and style issues, and glossaries to standardize the use of Spanish across government.","date" : "2014-06-11T09:55:09-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lgodfrey" : "Laura Godfrey","lmartinez" : "Leilani Martinez"},"topics" : {
        
            "multilingual" : "Multilingual"
            },"branch" : "bc-archive-content-3",
      "filename" :"spanish-language-style-guide-and-glossaries.md",
      
      "filepath" :"resources/spanish-language-style-guide-and-glossaries.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/spanish-language-style-guide-and-glossaries.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/spanish-language-style-guide-and-glossaries.md","slug" : "spanish-language-style-guide-and-glossaries","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/spanish-language-style-guide-and-glossaries/"
    },{"title" :"Open Opportunities","summary" : "Open Opportunities is a government wide program offering professional development opportunities and facilitating collaboration and knowledge sharing across the Federal Government.","date" : "2014-05-12T01:41:02-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"apiazza" : "Alycia Piazza"},"topics" : {
        
            "professional-development" : "Professional development"
            },"branch" : "bc-archive-content-3",
      "filename" :"open-opportunities.md",
      
      "filepath" :"resources/open-opportunities.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/open-opportunities.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/open-opportunities.md","aliases" : {"0" : "/join/open-opportunities-in-digitalgov/","1" : "/join/open-opportunities-in-digitalgov/how-open-opportunities-works/","2" : "/join/open-opportunities-in-digitalgov/open-opportunities-terms-of-use/"},"slug" : "open-opportunities","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/open-opportunities/"
    },{"title" :"Guidelines for Improving Digital Services","summary" : "The Digital Services Advisory Group and the Federal Web Managers Council have developed the following guidelines to meet the 6.1 milestone of the Digital Government Strategy. These recommendations apply to all digital services, including Web, mobile, apps, APIs, and online forms. Guidelines Guideline 1: Digital Strategy Integrate your digital presence into your agency’s overall business, communications, and customer experience strategy Guideline 2: Governance,","date" : "2014-04-04T03:12:19-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"rflagg" : "Rachel Flagg"},"topics" : {
        
            "content-strategy" : "Content strategy"
            },"branch" : "bc-archive-content-3",
      "filename" :"guidelines-for-improving-digital-services.md",
      
      "filepath" :"resources/guidelines-for-improving-digital-services.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/guidelines-for-improving-digital-services.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/guidelines-for-improving-digital-services.md","slug" : "guidelines-for-improving-digital-services","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/guidelines-for-improving-digital-services/"
    },{"title" :"Crowdsourcing Toolkit for Federal Agencies","summary" : "What is a Challenge? In a challenge, a “seeker” challenges “solvers” to identify a solution to a particular problem, or rewards contestants for accomplishing a goal.","date" : "2014-03-05T12:01:06-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andreanocesigritz" : "Andrea Sigritz"},"topics" : {
        
            "crowdsourcing-and-citizen-science" : "Crowdsourcing and citizen science"
            },"branch" : "bc-archive-content-3",
      "filename" :"crowdsourcing-toolkit-for-federal-agencies.md",
      
      "filepath" :"resources/crowdsourcing-toolkit-for-federal-agencies.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/crowdsourcing-toolkit-for-federal-agencies.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/crowdsourcing-toolkit-for-federal-agencies.md","slug" : "crowdsourcing-toolkit-for-federal-agencies","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/crowdsourcing-toolkit-for-federal-agencies/"
    },{"title" :"Guidance for Social Media Providers","summary" : "GSA welcomes interest from providers that want to offer, for the federal government’s consideration, social media products that are free of charge. If you are such a provider, please email GSA and include the following information: Explanation of the","date" : "2014-02-14T12:30:27-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "social-media" : "Social media",
            "terms-of-service" : "Terms of service"
            },"branch" : "bc-archive-content-3",
      "filename" :"guidance-for-social-media-providers.md",
      
      "filepath" :"resources/guidance-for-social-media-providers.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/guidance-for-social-media-providers.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/guidance-for-social-media-providers.md","slug" : "guidance-for-social-media-providers","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/guidance-for-social-media-providers/"
    },{"title" :"Spanish Language Style Guide and Glossaries: Grammar","summary" : "Examples and explanations for words, phrases, acronyms, numbers, punctuation, capitalization, symbols, and more used in Spanish grammar.","date" : "2014-02-07T05:16:19-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"lgodfrey" : "Laura Godfrey"},"topics" : {
        
            "multilingual" : "Multilingual"
            },"branch" : "bc-archive-content-3",
      "filename" :"spanish-language-style-guide-and-glossaries-grammar.md",
      
      "filepath" :"resources/spanish-language-style-guide-and-glossaries-grammar.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/spanish-language-style-guide-and-glossaries-grammar.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/spanish-language-style-guide-and-glossaries-grammar.md","slug" : "spanish-language-style-guide-and-glossaries/spanish-language-style-guide-and-glossaries-grammar","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/spanish-language-style-guide-and-glossaries/spanish-language-style-guide-and-glossaries-grammar/"
    },{"title" :"Contact Center Operation and Management","summary" : "Many things can impact the service quality, economics, and sustainability of your government contact center. This section provides insight on various aspects of operating and managing a contact center to help you improve its performance.","date" : "2014-02-05T10:36:45-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"tonya-beres" : "Tonya Beres"},"topics" : {
        
            "contact-centers" : "Contact centers"
            },"branch" : "bc-archive-content-3",
      "filename" :"contact-center-operation-and-management.md",
      
      "filepath" :"resources/contact-center-operation-and-management.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/contact-center-operation-and-management.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/contact-center-operation-and-management.md","slug" : "contact-center-guidelines/contact-center-operation-and-management","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/contact-center-guidelines/contact-center-operation-and-management/"
    },{"title" :"Contact Center Technologies","summary" : "A contact center is supported by many technologies designed to enhance the customer experience, improve the operating and management efficiency, or lower the overall costs of running a contact center.","date" : "2014-02-05T10:27:01-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"tonya-beres" : "Tonya Beres"},"topics" : {
        
            "contact-centers" : "Contact centers",
            "customer-experience" : "Customer experience"
            },"branch" : "bc-archive-content-3",
      "filename" :"contact-center-technologies.md",
      
      "filepath" :"resources/contact-center-technologies.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/contact-center-technologies.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/contact-center-technologies.md","slug" : "contact-center-guidelines/contact-center-technologies","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/contact-center-guidelines/contact-center-technologies/"
    },{"title" :"Getting Started with your Contact Center","deck" : "Planning and creating a successful government contact center is a complex endeavor. This guide will provide you with the information and tools to get you started.","summary" : "This guide provides you with the information to get a governement contact center started","date" : "2014-02-05T10:25:54-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"tonya-beres" : "Tonya Beres"},"topics" : {
        
            "contact-centers" : "Contact centers"
            },"branch" : "bc-archive-content-3",
      "filename" :"getting-started-with-your-contact-center.md",
      
      "filepath" :"resources/getting-started-with-your-contact-center.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/getting-started-with-your-contact-center.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/getting-started-with-your-contact-center.md","slug" : "contact-center-guidelines/getting-started-with-your-contact-center","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/contact-center-guidelines/getting-started-with-your-contact-center/"
    },{"title" :"Contact Center Guidelines","summary" : "The Contact Center is no longer viewed as only a center to receive complaints, but as a valued operation in an agency’s strategy to deliver a quality customer experience.","date" : "2014-02-05T09:41:22-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"tonya-beres" : "Tonya Beres"},"topics" : {
        
            "contact-centers" : "Contact centers",
            "customer-experience" : "Customer experience"
            },"branch" : "bc-archive-content-3",
      "filename" :"contact-center-guidelines.md",
      
      "filepath" :"resources/contact-center-guidelines.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/contact-center-guidelines.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/contact-center-guidelines.md","slug" : "contact-center-guidelines","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/contact-center-guidelines/"
    },{"title" :"Usability Starter Kit","summary" : "Here are some tools and templates to help you create better user experiences.","date" : "2014-01-16T11:28:18-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andreanocesigritz" : "Andrea Sigritz"},"topics" : {
        
            "usability" : "Usability",
            "user-experience" : "User experience"
            },"branch" : "bc-archive-content-3",
      "filename" :"digitalgov-user-experience-program-usability-starter-kit.md",
      
      "filepath" :"resources/digitalgov-user-experience-program-usability-starter-kit.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/digitalgov-user-experience-program-usability-starter-kit.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/digitalgov-user-experience-program-usability-starter-kit.md","slug" : "digitalgov-user-experience-resources/digitalgov-user-experience-program-usability-starter-kit","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/digitalgov-user-experience-resources/digitalgov-user-experience-program-usability-starter-kit/"
    },{"title" :"DigitalGov User Experience Program: Test Support","summary" : "It’s always best to test a product BEFORE you release it. So the best time to evaluate the usability of a product is as early as possible, including when you are creating wireframes and prototypes. But even if you’ve gone past that point","date" : "2014-01-16T11:25:23-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andreanocesigritz" : "Andrea Sigritz"},"topics" : {
        
            "user-experience" : "User experience"
            },"branch" : "bc-archive-content-3",
      "filename" :"digitalgov-user-experience-program-test-support.md",
      
      "filepath" :"resources/digitalgov-user-experience-program-test-support.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/digitalgov-user-experience-program-test-support.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/digitalgov-user-experience-program-test-support.md","slug" : "digitalgov-user-experience-resources/digitalgov-user-experience-program-test-support","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/digitalgov-user-experience-resources/digitalgov-user-experience-program-test-support/"
    },{"title" :"DigitalGov User Experience Program: Speaking Opportunities","summary" : "The DigitalGov User Experience Program presents to federal audiences by phone, webinar and in person. We cover a variety of topics, including: User Centered Design and Usability Best (and Worst) Practices on Government Websites How to Improve Federal Digital Services and more Potential audiences include: CIOs","date" : "2014-01-16T11:12:13-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andreanocesigritz" : "Andrea Sigritz"},"topics" : {
        
            "user-experience" : "User experience"
            },"branch" : "bc-archive-content-3",
      "filename" :"digitalgov-user-experience-program-speaking-opportunities.md",
      
      "filepath" :"resources/digitalgov-user-experience-program-speaking-opportunities.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/digitalgov-user-experience-program-speaking-opportunities.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/digitalgov-user-experience-program-speaking-opportunities.md","slug" : "digitalgov-user-experience-resources/digitalgov-user-experience-program-speaking-opportunities","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/digitalgov-user-experience-resources/digitalgov-user-experience-program-speaking-opportunities/"
    },{"title" :"Fueleconomy.gov \u0026#8211; Extended Case Study","summary" : "Like any valid business decision, User Experience work should produce results and demonstrable impact. To see a list of screenshots from websites we’ve improved, visit the rest of our Usability Case Studies. Or see a more complete case study below. Case Study: Fueleconomy.gov Mobile Site In December of 2012","date" : "2014-01-16T11:01:12-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andreanocesigritz" : "Andrea Sigritz"},"topics" : {
        
            "usability" : "Usability",
            "user-experience" : "User experience"
            },"branch" : "bc-archive-content-3",
      "filename" :"digitalgov-user-experience-program-results-and-case-studies.md",
      
      "filepath" :"resources/digitalgov-user-experience-program-results-and-case-studies.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/digitalgov-user-experience-program-results-and-case-studies.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/digitalgov-user-experience-program-results-and-case-studies.md","slug" : "digitalgov-user-experience-resources/digitalgov-user-experience-program-results-and-case-studies","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/digitalgov-user-experience-resources/digitalgov-user-experience-program-results-and-case-studies/"
    },{"title" :"Negotiated Terms of Service Agreements","deck" : "A list of free tools that have federal-compatible terms of service agreements.","summary" : "The list of free tools that have federal-compatible terms of service agreements.","date" : "2014-01-13T10:50:02-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "terms-of-service" : "Terms of service"
            },"branch" : "bc-archive-content-3",
      "filename" :"negotiated-terms-of-service-agreements.md",
      
      "filepath" :"resources/negotiated-terms-of-service-agreements.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/negotiated-terms-of-service-agreements.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/negotiated-terms-of-service-agreements.md","aliases" : {"0" : "/resources/negotiated-terms-of-service-agreements/","1" : "/resources/chatwing-federal-terms-of-service/","2" : "/resources/classmarker-federal-terms-of-service/","3" : "/resources/eventbrite-federal-terms-of-service/","4" : "/resources/github-federal-terms-of-service/","5" : "/resources/govloop-federal-terms-of-service/","6" : "/resources/hackpad-federal-terms-of-service/","7" : "/resources/ideascale-federal-terms-of-service/","8" : "/resources/instagram-federal-terms-of-service/","9" : "/resources/mandrill-federal-terms-of-service/","10" : "/resources/measured-voice-federal-terms-of-service/","11" : "/resources/my-commetrics-federal-terms-of-service/","12" : "/resources/news-genius-federal-terms-of-service/","13" : "/resources/pinterest-federal-terms-of-service/","14" : "/resources/quora-federal-terms-of-service/","15" : "/resources/slideshare-federal-terms-of-service/","16" : "/resources/socialoomph-federal-terms-of-service/","17" : "/resources/stack-exchange-federal-terms-of-service/","18" : "/resources/storify-federal-terms-of-service/","19" : "/resources/surveymonkey-federal-terms-of-service/","20" : "/resources/tint-federal-terms-of-service/","21" : "/resources/trello-federal-terms-of-service/","22" : "/resources/thunderclap-federal-terms-of-service/","23" : "/resources/twitter-federal-terms-of-service/","24" : "/resources/uservoice-federal-terms-of-service/","25" : "/resources/vine-federal-terms-of-service/"},"url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/negotiated-terms-of-service-agreements/"
    },{"title" :"Paperwork Reduction Act Fast Track Process","summary" : "Protect Your Customer’s Privacy Federal agencies must follow various laws and regulations, including the Paperwork Reduction Act (PRA) and the Privacy Act, when collecting information from the public. You should also be familiar with SORN (Systems of Records Notice), as well as rules around personally identifiable information, and laws that relate to your specific method of feedback collection","date" : "2014-01-09T03:01:38-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"rflagg" : "Rachel Flagg"},"topics" : {
        
            "information-collection" : "Information collection",
            "public-policy" : "Public policy"
            },"branch" : "bc-archive-content-3",
      "filename" :"paperwork-reduction-act-fast-track-process.md",
      
      "filepath" :"resources/paperwork-reduction-act-fast-track-process.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/paperwork-reduction-act-fast-track-process.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/paperwork-reduction-act-fast-track-process.md","slug" : "paperwork-reduction-act-fast-track-process","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/paperwork-reduction-act-fast-track-process/"
    },{"title" :"Agency Points of Contact for Federal Compatible Terms of Service Agreements","deck" : "The list of cabinet and non-cabinet agency points of contact for the federal-compatible Terms of Service agreements.","summary" : "The list of cabinet and non-cabinet agency points of contact for the federal-compatible Terms of Service agreements.","date" : "2014-01-08T10:49:03-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "terms-of-service" : "Terms of service"
            },"branch" : "bc-archive-content-3",
      "filename" :"agency-points-of-contact-for-federal-compatible-terms-of-service-agreements.md",
      
      "filepath" :"resources/agency-points-of-contact-for-federal-compatible-terms-of-service-agreements.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/agency-points-of-contact-for-federal-compatible-terms-of-service-agreements.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/agency-points-of-contact-for-federal-compatible-terms-of-service-agreements.md","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/agency-points-of-contact-for-federal-compatible-terms-of-service-agreements/"
    },{"title" :"Mobile User Experience Guidelines","deck" : "Six user experience guidelines for creating a mobile product.","summary" : "These mobile user experience guidelines were distilled from community feedback about mobile UX practices.","date" : "2013-12-11T04:13:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jparcell" : "Jacob Parcell"},"topics" : {
        
            "mobile" : "Mobile",
            "user-experience" : "User experience"
            },"branch" : "bc-archive-content-3",
      "filename" :"mobile-user-experience-guidelines-and-recommendations.md",
      
      "filepath" :"resources/mobile-user-experience-guidelines-and-recommendations.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/mobile-user-experience-guidelines-and-recommendations.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/mobile-user-experience-guidelines-and-recommendations.md","aliases" : {"0" : "/resources/mobile-user-experience-guidelines-and-recommendations/"},"slug" : "mobile-user-experience-guidelines","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/mobile-user-experience-guidelines/"
    },{"title" :"DigitalGov User Experience Resources","summary" : "DigitalGov’s user experience resources provide tools for federal employees on how to make products and services more user-friendly, save money via user research, and create successful experiences.","date" : "2013-12-04T04:26:11-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andreanocesigritz" : "Andrea Sigritz"},"topics" : {
        
            "research" : "Research",
            "user-experience" : "User experience"
            },"branch" : "bc-archive-content-3",
      "filename" :"digitalgov-user-experience-resources.md",
      
      "filepath" :"resources/digitalgov-user-experience-resources.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/digitalgov-user-experience-resources.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/digitalgov-user-experience-resources.md","aliases" : {"0" : "/resources/digitalgov-user-experience-program/"},"slug" : "digitalgov-user-experience-resources","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/digitalgov-user-experience-resources/"
    },{"title" :"Using the do and don'ts table","summary" : "What to do and what not to do, that is the question","date" : "2013-12-04T04:26:11-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andreanocesigritz" : "Andrea Sigritz"},"topics" : {
        
            "research" : "Research",
            "user-experience" : "User experience"
            },"branch" : "bc-archive-content-3",
      "filename" :"do-dont-table.md",
      
      "filepath" :"resources/do-dont-table.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/do-dont-table.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/do-dont-table.md","slug" : "do-dont-table","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/do-dont-table/"
    },{"title" :"Mobile SOW and Developer Qualifications","summary" : "Structuring a Statement of Work (SOW) for the development or modification of mobile products should be similar to any SOW your government organization issues for IT products and services.","date" : "2013-05-25T04:11:04-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jparcell" : "Jacob Parcell"},"topics" : {
        
            "mobile" : "Mobile"
            },"branch" : "bc-archive-content-3",
      "filename" :"mobile-sow-and-developer-qualifications.md",
      
      "filepath" :"resources/mobile-sow-and-developer-qualifications.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/mobile-sow-and-developer-qualifications.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/mobile-sow-and-developer-qualifications.md","slug" : "mobile-sow-and-developer-qualifications","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/mobile-sow-and-developer-qualifications/"
    },{"title" :"Mobile Application Development Program","summary" : "Helping agencies plan, develop, test and launch anytime, anywhere, any device mobile products and services for the public. Plan—Build a mobile strategy, see what other agencies have done, use new acquisitions tools to find top mobile developers. Develop—Create great mobile apps and sites","date" : "2013-05-23T03:45:28-0500","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jparcell" : "Jacob Parcell"},"topics" : {
        
            "mobile" : "Mobile"
            },"branch" : "bc-archive-content-3",
      "filename" :"mobile-application-development-program.md",
      
      "filepath" :"resources/mobile-application-development-program.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/mobile-application-development-program.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/mobile-application-development-program.md","slug" : "mobile-application-development-program","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/mobile-application-development-program/"
    },{"title" :"Web Accessibility Guidelines (WCAG)","deck" : "A single shared standard for web content accessibility, developed in the open to meet the needs of individuals, organizations, and governments internationally","summary" : "The Web Content Accessibility Guidelines (WCAG) documents explain how to make web content more accessible to people with disabilities. Web “content” generally refers to the information in a web page or web application, including: natural information such as text, images, and sounds code or markup that defines structure, presentation, etc. View the Web Accessibility Guidelines","date" : "0001-01-01T00:00:00-0500","date_modified" : "2025-01-27T19:42:55-05:00","topics" : {
        
            "accessibility" : "Accessibility",
            "public-policy" : "Public policy"
            },"branch" : "bc-archive-content-3",
      "filename" :"web-accessibility-guidelines.md",
      
      "filepath" :"resources/web-accessibility-guidelines.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/web-accessibility-guidelines.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/web-accessibility-guidelines.md","source_url" : "https://www.w3.org/WAI/standards-guidelines/wcag/","slug" : "web-accessibility-guidelines/","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/web-accessibility-guidelines/"
    }]
}
