{
    "version" : "https://jsonfeed.org/version/1",
    "content" : "resources",
    "type" : "single",
    "title" : "Usability Starter Kit |Digital.gov",
    "description": "Usability Starter Kit",
    "home_page_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/","feed_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/digitalgov-user-experience-resources/digitalgov-user-experience-program-usability-starter-kit/index.json","item" : [
    {"title" :"Usability Starter Kit","summary" : "Here are some tools and templates to help you create better user experiences.","date" : "2014-01-16T11:28:18-04:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andreanocesigritz" : "Andrea Sigritz"},"topics" : {
        
            "usability" : "Usability",
            "user-experience" : "User experience"
            },"branch" : "bc-archive-content-3",
      "filename" :"digitalgov-user-experience-program-usability-starter-kit.md",
      
      "filepath" :"resources/digitalgov-user-experience-program-usability-starter-kit.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/digitalgov-user-experience-program-usability-starter-kit.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/digitalgov-user-experience-program-usability-starter-kit.md","slug" : "digitalgov-user-experience-resources/digitalgov-user-experience-program-usability-starter-kit","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/digitalgov-user-experience-resources/digitalgov-user-experience-program-usability-starter-kit/","content" :"\u003cp\u003eHere are some tools and templates to help you create better user experiences. If you have resources to add, please \u003ca href=\"mailto:digitalgov@gsa.gov\"\u003eemail us\u003c/a\u003e.\u003c/p\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eUsability and User Experience Presentations\u003c/strong\u003e:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/01/UCD-Webinar-short-done-1-2.pptx\"\u003eUser-Centered Design Presentation\u003c/a\u003e (PowerPoint presentation, 5.4 MB, 40 slides, Nov 2013) and \u003ca href=\"http://www.youtube.com/watch?v=GwBBtTkUAcA\u0026amp;index=18\u0026amp;list=PLd9b-GuOJ3nGAp5rEv5-9qfkCMlgohUMr\"\u003eRecorded Video\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"http://www.youtube.com/watch?v=HzBXQsJT4tg\u0026amp;index=9\u0026amp;list=PLd9b-GuOJ3nGAp5rEv5-9qfkCMlgohUMr\"\u003eIntroduction to Hallway Usability Testing\u003c/a\u003e (Video)\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eUsability Test\u003c/strong\u003e:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/01/usability-testing-script.doc\"\u003eUsability Testing Script\u003c/a\u003e (Word document, 81 KB, 6 pages, November 2013) (and \u003ca href=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/01/usability-testing-script-spanish1.doc\"\u003eSpanish Version\u003c/a\u003e) (Word document, 39.5 KB, 2 pages, November 2013)\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/01/recording-consent-form1.doc\"\u003eRecording Consent Form\u003c/a\u003e (Word document, 23 KB, 1 page, November 2013)\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/01/instructions-for-usability-test-observers.doc\"\u003eInstructions for usability test observers\u003c/a\u003e (Word document, 26.5 KB, 2 pages, November 2013)\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"http://www.slideshare.net/DigitalGov/usability-testing-report-template\" title=\"Usability Test Report Template\"\u003eUsability Report Template\u003c/a\u003e 1 (PowerPoint presentation, 373 KB, 8 slides, May 2014)\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/01/EmployeeExpressfinalreport-2.docx\"\u003eUsability Report Template 2\u003c/a\u003e (Word document, 20 KB, 6 pages, May 2014)\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/01/SUS-Universal.docx\"\u003eSystem Usability Scale / Post-Test Questions\u003c/a\u003e (Word document, 500 KB, 1 page, Dec. 2014)\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eFocus Group\u003c/strong\u003e:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/01/FocusGroupDiscussionGuide-generic.docx\"\u003eVideo Focus Group Script and Facilitator Guidelines – Sample\u003c/a\u003e (Word document, 21 KB, 11 pages, December 2014)\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/01/UXPA-DC-2014-Wendy-Littman.pptx\"\u003eIgniting User-Centered Design Thinking at Dept. of Energy\u003c/a\u003e (PowerPoint presentation, 5.4 MB, 14 slides, December 2014)\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eUsability Expert Evaluation\u003c/strong\u003e (in beta):\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/01/Master-Expert-Evaluation-desktop.xlsx\"\u003eExpert Evaluation Worksheet\u003c/a\u003e (Excel spreadsheet, 12 KB, 1 tab, November 2014)\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/01/Expert-Evaluation-Sample.xlsx\"\u003eExpert Evaluation – Sample\u003c/a\u003e (Excel spreadsheet, 12 KB, 2 tabs, November 2014)\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://docs.google.com/a/gsa.gov/forms/d/1QYKxyOQHNYrRAg1hqKiadERob-rRhQ-_ze5GB34PcyM/viewform\"\u003eExpert Evaluation v2\u003c/a\u003e (via Google Forms)\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003ePersonas\u003c/strong\u003e (Audience Research):\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eVeteran’s Affairs – \u003ca href=\"http://www.innovation.va.gov/hcd.asp\"\u003eVoices of Veterans research\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/01/Marsh-Personas.pdf\"\u003eUSDA Personas and Use Cases\u003c/a\u003e (PDF, 481 KB, 7 pages, Dec. 2014)\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/01/OPENOPPS-personas-final.pptx.pptx\"\u003eGSA Open Opportunity Personas\u003c/a\u003e (PowerPoint presentation, 94 KB, 1 slide, Dec. 2014) and \u003ca href=\"https://www.digitalgov.gov/2014/12/08/from-taste-testers-to-explorers-developing-personas-for-open-opportunities\"\u003earticle about creating them\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/05/Persona-Template.pptx\"\u003ePersona Template\u003c/a\u003e (PowerPoint presentation, 254 KB, 4 slides, May 2014)\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eAccessibility\u003c/strong\u003e (general information):\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/01/Accessibility-Requirements-Section-508-language-to-be-added-to-Procurement-docs.docx\"\u003eAccessibility Requirements and Section 508 language template\u003c/a\u003e (Word document, 496 KB, 1 page, Oct 2014)\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"http://www.slideshare.net/AccessForAll/rolebased-accessibility-in-government\"\u003eRole-Based Accessibility in Government\u003c/a\u003e (Slideshare)\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eUsability in Procurement and Contracts\u003c/strong\u003e:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/01/Personas-for-Stakeholders-in-IT-RFPs.pdf\"\u003ePersonas for IT Procurement Stakeholders\u003c/a\u003e (PDF, 7.1 MB, 7 pages, June 2014)\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/01/sow-template-web-usability-testing.docx\"\u003eSOW Template – Usability Test\u003c/a\u003e – from Usability.gov (Word document, 20 KB, 4 pages, Jan 2014)\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/01/sow-template-usability-focus-group-participant-recruitment.docx\"\u003eSOW Template – Focus group\u003c/a\u003e – from Usability.gov (Word document, 17 KB, 3 pages, Jan 2014)\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/01/sow-template-usability-task-order-request_0.docx\"\u003eSOW Template – Usability Task Order\u003c/a\u003e – from Usability.gov (Word document, 27 KB, 12 pages, Jan 2014)\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/01/sow-template-web-usability-consulting.docx\"\u003eSOW Template – Usability Consulting\u003c/a\u003e – from Usability.gov (Word document, 18 KB, 3 pages, Jan 2014)\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003ePaperwork Reduction Act\u003c/strong\u003e (PRA):\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eUser Research and The Paperwork Reduction Act: How to Get it Done – \u003ca href=\"https://www.youtube.com/watch?v=_cqE4a8oAHU\"\u003eWebinar\u003c/a\u003e and \u003ca href=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/01/PRA-for-UX_Fox_2015-3.pptx\"\u003ePRA Slides\u003c/a\u003e (PowerPoint presentation, 811 KB, 40 slides, Jan 2015)\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/01/fast-track-PRA-submission-short-form-2.doc\"\u003ePRA Fastrack Request Example\u003c/a\u003e, via USAJOBS (Word document, 61 KB, 4 pages, Oct. 2014)\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/01/PRAPrimer_04072010-2.pdf\"\u003ePRA Primer – OMB Guidance\u003c/a\u003e (PDF, 98 KB, 8 pages, April 2010)\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/01/PRA_Fast_Track_FAQs-1.pdf\"\u003ePRA Fast Track FAQ\u003c/a\u003e (PDF, 143 KB, 8 pages, Dec. 2014)\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://www.digitalgov.gov/resources/paperwork-reduction-act-fast-track-process/\"\u003eArticle explaining PRA and FastTrack\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/01/How-To-Create-a-Supporting-Statement.doc\"\u003eHow To Create PRA Supporting Statements\u003c/a\u003e (Word document, 70 KB, 7 pages, Oct. 2014)\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/01/PRAInformationCollectionManual.pdf\"\u003ePRA Information Collection Guide\u003c/a\u003e, via OPM (PDF, 1.1 MB, 50 pages, Oct. 2014)\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eMobile Prototyping\u003c/strong\u003e:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/01/Prototyping-workshop-presentataion.pdf\"\u003eMobile Prototyping workshop\u003c/a\u003e (PDF, 1.7 MB, 20 slides, June 2014)\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/01/Ideation-Matrix-template.pdf\"\u003eIdeation Matrix template\u003c/a\u003e (PDF, 119 KB, 1 page, June 2014)\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\n"}
  ]
}