{
    "version" : "https://jsonfeed.org/version/1",
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    "title" : "DigitalGov User Experience Program: Test Support |Digital.gov",
    "description": "DigitalGov User Experience Program: Test Support",
    "home_page_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/","feed_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/digitalgov-user-experience-resources/digitalgov-user-experience-program-test-support/index.json","item" : [
    {"title" :"DigitalGov User Experience Program: Test Support","summary" : "It’s always best to test a product BEFORE you release it. So the best time to evaluate the usability of a product is as early as possible, including when you are creating wireframes and prototypes. But even if you’ve gone past that point","date" : "2014-01-16T11:25:23-04:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"andreanocesigritz" : "Andrea Sigritz"},"topics" : {
        
            "user-experience" : "User experience"
            },"branch" : "bc-archive-content-3",
      "filename" :"digitalgov-user-experience-program-test-support.md",
      
      "filepath" :"resources/digitalgov-user-experience-program-test-support.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/resources/digitalgov-user-experience-program-test-support.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/resources/digitalgov-user-experience-program-test-support.md","slug" : "digitalgov-user-experience-resources/digitalgov-user-experience-program-test-support","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/digitalgov-user-experience-resources/digitalgov-user-experience-program-test-support/","content" :"\u003cp\u003eIt’s always best to test a product BEFORE you release it. So the best time to evaluate the usability of a product is as early as possible, including when you are creating wireframes and prototypes.\u003c/p\u003e\n\u003cp\u003e\u003ca href=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/01/usability-test-support.jpg\"\u003e\u003cdiv class=\"image\"\u003e\n  \u003cimg\n    src=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/01/usability-test-support.jpg\"\n    alt=\"Picture of two people talking at a computer\"/\u003e\u003c/div\u003e\n\n\u003c/a\u003e\u003c/p\u003e\n\u003cp\u003eBut even if you’ve gone past that point (or even if your site is live) you can still find points of user frustration and fix them through a usability test or evaluation.\u003c/p\u003e\n\u003cp\u003eIf you are considering running a usability test or other user experience service – great! We’d be happy to offer some pointers, point you towards some templates to save you time, or take a look at your script or test plan. Our goal is for agencies to do as much user research as they can, so \u003ca href=\"mailto:digitalgov@gsa.gov\"\u003eemail us for test support\u003c/a\u003e when you’re ready. Or check out our \u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/digitalgov-user-experience-resources/digitalgov-user-experience-program-usability-starter-kit/\" title=\"DigitalGov User Experience Program: Usability Starter Kit\"\u003eUsability Starter Kit\u003c/a\u003e.\u003c/p\u003e\n\u003cp\u003eFrom time to time we will conduct a demonstrate test, evaluation or other service for educational purposes. On rare occasions we will select a high-impact site for testing purposes. We will post notices of our tests through \u003ca href=\"https://digital.gov/digitalgov-university/\"\u003eDigitalGov University\u003c/a\u003e.\u003c/p\u003e\n\u003cp\u003eOther options for getting a test off the ground are to \u003ca href=\"https://www.gsaadvantage.gov/advantage/s/search.do?q=0:2%22usability+testing%22\u0026amp;q=0:1%22usability+testing%22\u0026amp;db=1\"\u003ehire a usability contractor\u003c/a\u003e, or get \u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/2013/03/21/saferbus-mobile-usability-case-study/\"\u003etrained\u003c/a\u003e yourself.\u003c/p\u003e\n"}
  ]
}