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    "title" : "RPA Playbook |Digital.gov",
    "description": "RPA Playbook",
    "home_page_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/","feed_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/guides/rpa/rpa-playbook/index.json","item" : [
    {"title" :"RPA Playbook","deck" : "","summary" : "The RPA Playbook provides detailed guidance for federal agencies starting a new RPA program or evolving an existing one.","date" : "2020-05-15T09:00:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","primary_image" : { "uid" : "guide-rpa", "alt" :
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      "filename" :"rpa-playbook.md",
      
      "filepath" :"guides/rpa/rpa-playbook.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/guides/rpa/rpa-playbook.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/guides/rpa/rpa-playbook.md","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/guides/rpa/rpa-playbook/","content" :"\u003ch2 id=\"rpa-playbook\"\u003eRPA Playbook\u003c/h2\u003e\n\u003cp\u003eWritten by the RPA CoP, the RPA playbook provides detailed, accessible guidance for federal agencies starting a new RPA program or evolving an existing program.\u003c/p\u003e\n\n\u003ca\n    href=\"https://s3.amazonaws.com/digitalgov/static/rpa-playbook.pdf\"class=\"usa-button\n        usa-button--outline\n      \"\u003eDownload the RPA Playbook (v1.1) (PDF, 1.6 MB, 70 pages)\u003c/a\u003e\n\n\n\u003ch2 id=\"at-a-glance\"\u003eAt a Glance\u003c/h2\u003e\n\u003cp\u003eTo serve as a guiding reference tool for federal agencies, the playbook covers both program management and technology management strategies for RPA programs at all levels.  Readers can expect to find guidance for:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eRPA Fundamentals\u003c/strong\u003e  — What is RPA, the RPA CoP and its mission, Benefits of RPA, How to get started with RPA\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eRPA Capability Areas\u003c/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eRPA Program Technology\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eTechnology Infrastructure\u003c/strong\u003e — Selecting, building, operating, and maintaining a secure and scalable IT platform for development, testing, and production.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eSecurity Policy\u003c/strong\u003e — Designing streamlined security/ATO processes to deploy automations safely and rapidly.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eCredentialing Policy\u003c/strong\u003e — Designing compliant credentialing processes aligning with RPA program resourcing and technology strategies.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003ePrivacy Policy\u003c/strong\u003e — Developing processes to meet relevant federal privacy and ethics standards for RPA deployment.\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eRPA Program Management\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eOperating Model\u003c/strong\u003e — Establishing an effective oversight and management framework to foster cross-agency collaboration and accountability.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eRPA Program Design\u003c/strong\u003e — Designing an RPA program structure to meet established throughput goals and deployment strategy.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eManagement Reporting and Business Value\u003c/strong\u003e — Creating operational metrics, strategies, and business-case models to drive common measurement and impact analysis.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eProcess Selection, Assessment, and Improvement\u003c/strong\u003e — Identifying and assessing processes for automation that maximize the value of RPA within an agency. Using RPA effectively for broad process improvement within an agency.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eHR Planning and Impacts\u003c/strong\u003e — Drafting HR processes and guidance to address the impacts of RPA—including employee reskilling, redeployment, and satisfaction.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eOperations Management\u003c/strong\u003e — Defining processes for developing automations, scheduling automations, facilitating capacity management, license management, and monitoring and fixing errors.\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n"}
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}