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    "title" : "Understanding robotic process automation |Digital.gov",
    "description": "Understanding robotic process automation",
    "home_page_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/","feed_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/guides/rpa/index.json","item" : [
    {"title" :"Understanding robotic process automation","deck" : "Automate reptitive business processes without writing code","summary" : "Configure bots to execute repetitive tasks and save users from performing mundane tasks repeatedly for the same process.","date" : "2020-05-15T09:00:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","primary_image" : { "uid" : "guide-rpa", "alt" :
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      "filepath" :"guides/rpa/_index.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/guides/rpa/_index.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/guides/rpa/_index.md","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/guides/rpa/","content" :"\u003cdiv class=\"box \"\u003e\n  \u003cstrong\u003eInterested in joining the RPA community?\u003c/strong\u003e Click here to \u003ca href=\"https://digital.gov/communities/rpa/\"\u003elearn more\u003c/a\u003e.\n\u003c/div\u003e\n\n\u003ch2 id=\"what-is-rpa\"\u003eWhat is RPA?\u003c/h2\u003e\n\u003cp\u003eRobotic Process Automation (RPA) is a low- to no-code Commercial Off the Shelf (COTS) technology that can automate repetitive, rules-based tasks. Like an Excel macro operating within a spreadsheet, RPA can record actions performed across a personal computer, access systems, and perform specific tasks for human users.\u003c/p\u003e\n\u003cp\u003ePopular uses of RPA include data entry, data reconciliation, spreadsheet manipulation, systems integration, automated data reporting, analytics, and customer outreach and communications.\u003c/p\u003e\n\u003cp\u003eRPA products vary in their exact capabilities, but all RPA technologies emulate human actions, enabling process owners or staff with appropriate training to rapidly design, test, and deploy automations dramatically reducing an organization’s low-value workload.\u003c/p\u003e\n\u003ch2 id=\"why-deploy-rpa-at-your-agency\"\u003eWhy deploy RPA at your agency?\u003c/h2\u003e\n\u003cp\u003eProgram managers have limited resources and many federal and agency-specific requirements to address. In response, federal mandates such as OMB’s \u003ca href=\"https://www.whitehouse.gov/wp-content/uploads/2018/08/M-18-23.pdf\"\u003eM-18-23\u003c/a\u003e, “Shifting From Low-Value to High-Value Work ” guides agencies to work toward operational improvements, greater efficiencies, increased capabilities, and technology modernization.\u003c/p\u003e\n\u003cp\u003eRPA can achieve these goals at a low cost, with immediate impact. Specifically, RPA benefits include:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eRapid implementation time compared to traditional IT solutions\u003c/li\u003e\n\u003cli\u003eIncreased organizational capacity\u003c/li\u003e\n\u003cli\u003eImproved employee engagement with a focus on high-value work\u003c/li\u003e\n\u003cli\u003eWide-ranging applicability across agency functions and priorities\u003c/li\u003e\n\u003cli\u003eIncreased accuracy and compliance\u003c/li\u003e\n\u003cli\u003eImproved standardization and auditability\u003c/li\u003e\n\u003cli\u003eReduced process cycle times\u003c/li\u003e\n\u003cli\u003eIncreased measurability and transparency\u003c/li\u003e\n\u003c/ul\u003e\n"}
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