{
    "version" : "https://jsonfeed.org/version/1",
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    "type" : "single",
    "title" : "Step 8: Determine next steps |Digital.gov",
    "description": "Step 8: Determine next steps",
    "home_page_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/","feed_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/guides/hcd/discovery-concepts/up-next/index.json","item" : [
    {"title" :"Step 8: Determine next steps","summary" : "Design or reframe?","date" : "2023-07-24T09:00:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","primary_image" : { "uid" : "hcd-discovery-concepts", "alt" :
  "Six people with binoculars look in different directions", "width" :
  "1200", "height" :
  "630", "credit" :
  "Nadezhda Kurbatova/iStock via Getty Images Plus", "caption" :
  "", "format" :
  "png" },"branch" : "bc-archive-content-3",
      "filename" :"up-next.md",
      
      "filepath" :"guides/hcd/discovery-concepts/up-next.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/guides/hcd/discovery-concepts/up-next.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/guides/hcd/discovery-concepts/up-next.md","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/guides/hcd/discovery-concepts/up-next/","content" :"\u003cp\u003eYou’ve presented the opportunities to your key audience and gained consensus about which set of opportunities to address. Now you are ready to move to Design. This is the HCD phase wherein you partner with designers to prototype products, services, or systems that address the opportunities.\u003c/p\u003e\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n  \n  \n  \n  \n  \n\n  \n  \n    \n      \n    \n  \n\n\n\n  \n\u003cdiv class=\"dg-featured-resource\"\u003e\n    \u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/guides/hcd/design-concepts/\" class=\"dg-featured-resource__body\"\u003e\n      \u003cdiv class=\"dg-featured-resource__text\"\u003e\n        \u003cp class=\"dg-featured-resource__kicker\"\u003eHCD Guide Series\u003c/p\u003e\n        \n          \u003ch2 class=\"dg-featured-resource__text-title\"\u003eDesign concepts guide\u003c/h2\u003e\n        \n        \n          \u003cp class=\"dg-featured-resource__text-description\"\u003eSelect methods for designing products, services, and systems\u003c/p\u003e\n        \n      \u003c/div\u003e\n      \n        \u003cdiv class=\"dg-featured-resource__image\"\u003e\n\n\u003c/div\u003e\n      \n    \u003c/a\u003e\n  \u003c/div\u003e\n\u003cp\u003eIf, on the other hand, you have come this far and have not gained consensus, or feel your research has not been fruitful, don’t despair. Your effort is not wasted. You can always reframe and begin research again. It is far better to learn something is not working early on, than to invest time and resources into the wrong design. A reframe, in this case, is a win.\u003c/p\u003e\n\u003cp\u003eWhether your next step is to move into Design, or reframe and do a second round of research, the most important thing is to keep your customers’ interests in mind and to use that north star to guide your continued efforts.\u003c/p\u003e\n\n\n\n\n\n\n\n\u003cdiv class=\"image\"\u003e\n  \u003cimg\n        src=\"https://s3.amazonaws.com/digitalgov/hcd-discovery-concepts-11.png\"alt=\"Four circles indicate the four phases of Human Centered Design: discovery, design, delivery, and measurement. Arrows connect these circles to indicate that the process is also cyclical, and steps need to be repeated at different phases. The design phase is highlighted.\"/\u003e\u003c/div\u003e\n\n\n"}
  ]
}