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    "title" : "DHS Usability Testing Kit — So Easy, Anyone Can Do It |Digital.gov",
    "description": "DHS Usability Testing Kit — So Easy, Anyone Can Do It",
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    {"kicker" : "User Experience","title" :"DHS Usability Testing Kit \u0026mdash; So Easy, Anyone Can Do It","summary" : "Join us for an overview of the Department of Homeland Security's new Usability Testing Kit, including its four approaches to usability testing.","date" : "2022-09-27T13:00:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","start_date" : "2022-09-27T13:00:00-05:00","end_date" : "2022-09-27T14:00:00-05:00",
      "event_organizer" : "Digital.gov","host" : "Web Managers Community of Practice and User Experience (UX) Community of Practice","registration_url" : "https://www.eventbrite.com/e/dhs-usability-testing-kit-so-easy-anyone-can-do-it-tickets-411967785737","captions" : "https://www.streamtext.net/player?event=BIS-GSA-JY","authors" : {"dana-chisnell" : "Dana Chisnell"},"topics" : {
        
            "customer-experience" : "Customer experience",
            "research" : "Research",
            "usability" : "Usability",
            "user-experience" : "User experience"
            },"primary_image" : { "uid" : "dhs-usability-testing-kit-event-title-card", "alt" :
  "Title card graphic for the event has a black background with multi-colored diagonal shapes on the right side, and on the left, three sections of text and the Digital.gov logo. In white text, the first line says, Web Managers Community of Practice and User Experience (UX) Community of Practice. The section below has the title of the event, DHS Usability Testing Kit — So Easy Anyone Can Do It, in orange bold text. Below in orange text, says Date. To the right of the Date in white text is September 27, 2022. The next line in orange text says, Time. To the right of the Date in white text is 1:00 pm, Eastern. In the bottom left corner, is the white Digital.gov logo which consists of three ribbons joined together in an hexagon to resemble the shape of a capital letter D, followed by the domain and program name, Digital.gov.", "width" :
  "1200", "height" :
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  "", "caption" :
  "", "format" :
  "png" },"content" :"\u003cp\u003eUsability testing is a way to learn how easy or difficult it is for people to use something by observing them actually using it.\u003c/p\u003e\n\u003cp\u003eIn this session with the Department of Homeland Security (DHS), you\u0026rsquo;ll learn how to use the kit’s guidelines and templates to test the usability of your services and solutions. We’ll dive into the details for four common approaches to usability testing — from quick tests with colleagues in the office, to structured, remote testing with real users.\u003c/p\u003e\n\u003cp\u003eThe resources provided in the \u003ca href=\"https://www.dhs.gov/cx/dhs-usability-testing-kit\"\u003eDHS Usability Kit\u003c/a\u003e can help you systematize the testing process, produce reliable findings, and expand your ability to test your websites, forms, and mobile apps with real users — before you launch them out into the world.\u003c/p\u003e\n\u003ch2 id=\"speaker\"\u003eSpeaker\u003c/h2\u003e\n\u003cp\u003e\u003cstrong\u003eDana Chisnell\u003c/strong\u003e, Deputy Director for Customer Experience (CX) - U.S. Department of Homeland Security\u003c/p\u003e\n\u003ch2 id=\"video-clips\"\u003eVideo Clips\u003c/h2\u003e\n\u003col\u003e\n\u003cli\u003eAn overview of the DHS Usability Testing Kit (time length: 13:01)\u003c/li\u003e\n\u003c/ol\u003e\n\n\n\n\n\n\n\u003cdiv\n  class=\"video\"\n  style=\"position: relative; padding-bottom: 56.25%; padding-top: 30px; height: 0; overflow: hidden;\"\n\u003e\n  \n  \u003ciframe src=\"https://www.youtube.com/embed/G0Eij3E7RLQ\" title=\"An overview of the DHS Usability Testing Kit\" style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%;\" allowfullscreen=\"\" frameborder=\"0\" \u003e\u003c/iframe\u003e\n\u003c/div\u003e\n\n\u003col start=\"2\"\u003e\n\u003cli\u003eExample templates from the DHS Usability Testing Kit (time length: 6:56)\u003c/li\u003e\n\u003c/ol\u003e\n\n\n\n\n\n\n\u003cdiv\n  class=\"video\"\n  style=\"position: relative; padding-bottom: 56.25%; padding-top: 30px; height: 0; overflow: hidden;\"\n\u003e\n  \n  \u003ciframe src=\"https://www.youtube.com/embed/inTKUSKpHjQ\" title=\"Example templates from the DHS Usability Testing Kit\" style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%;\" allowfullscreen=\"\" frameborder=\"0\" \u003e\u003c/iframe\u003e\n\u003c/div\u003e\n\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eThe \u003ca href=\"https://digital.gov/communities/web-content-managers/\"\u003eWeb Managers Community of Practice\u003c/a\u003e is a group of government employees who manage government websites and digital services. They work to create a trusted, seamless online experience for all.\u003c/em\u003e\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eThe \u003ca href=\"https://digital.gov/communities/user-experience/\"\u003eUX Community of Practice\u003c/a\u003e is a group of managers, subject matter experts, designers, developers, writers and others interested in creating efficient, effective and useful technologies.\u003c/em\u003e\u003c/p\u003e\n",
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