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    "title" : "2021 Federal Plain Language Summit |Digital.gov",
    "description": "2021 Federal Plain Language Summit",
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    {"kicker" : "Plain Language","title" :"2021 Federal Plain Language Summit","deck" : "This summit will showcase Plain Language Community of Practice members’ experiences and successes in plain language: their projects, their efforts, their edits.","summary" : "On 9/21/21, PLAIN's Fourth Federal PL Summit showcases federal employees’ plain language projects. Topics include COVID-19 agency responses, accessibility, user experience, and career enhancement.","date" : "2021-09-21T10:00:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","start_date" : "2021-09-21T10:00:00-05:00","end_date" : "2021-09-21T15:45:00-05:00",
      "event_organizer" : "Digital.gov","host" : "Plain Language Community of Practice","registration_url" : "https://www.eventbrite.com/e/2021-federal-plain-language-summit-tickets-170474102630","captions" : "https://www.captionedtext.com/client/event.aspx?EventID=4905834&CustomerID=321","authors" : {"katherine-spivey" : "Katherine Spivey","katina-stapleton" : "Katina Stapleton"},"topics" : {
        
            "accessibility" : "Accessibility",
            "communication" : "Communication",
            "content-strategy" : "Content strategy",
            "customer-experience" : "Customer experience",
            "plain-language" : "Plain language",
            "professional-development" : "Professional development",
            "public-policy" : "Public policy",
            "research" : "Research",
            "social-media" : "Social media",
            "usability" : "Usability",
            "user-experience" : "User experience"
            },"primary_image" : { "uid" : "plain-language-september-event-title-card", "alt" :
  "Title card image has multi-colored diagonal shapes with two lines of text on a black background. The first line has Fourth Annual Federal Plain Language Summit in white text. The second line has the date, September 21, 2021 in yellow text. The white Digital Gov flag logo appears below the text.", "width" :
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  "jpg" },"content" :"\u003cp\u003eOn \u003cstrong\u003eSeptember 21, 2021\u003c/strong\u003e, the \u003ca href=\"https://digital.gov/communities/plain-language/\"\u003ePlain Language Community of Practice (CoP)\u003c/a\u003e will bring together federal employees from such agencies as the Internal Revenue Service (IRS), National Oceanic and Atmospheric Administration (NOAA), Government Accountability Office (GAO), and the General Services Administration (GSA).  Listen as they highlight plain language successes. Learn how they used plain language in COVID-19 agency responses, and how they combined plain language, accessibility, and user experience.\u003c/p\u003e\n\u003cp\u003eThe Summit will begin at 10:00 am, ET, and conclude at 3:45 pm, ET. There will be two 15-minute breaks and one 30-minute break for lunch.\u003c/p\u003e\n\u003ch2 id=\"agenda\"\u003eAGENDA\u003c/h2\u003e\n\u003ch3 id=\"session-introduction-and-welcome-plain-language-community-updates-1000-am---1030-am-et\"\u003eSession Introduction and Welcome, Plain Language Community Updates (10:00 am - 10:30 am, ET)\u003c/h3\u003e\n\u003cp\u003eIn this session you will hear from the following speakers:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eKatherine Spivey\u003c/strong\u003e — U.S. General Services Administration (GSA)\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eKatina Stapleton\u003c/strong\u003e — U.S. Department of Education (ED)\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003ca\n    href=\"https://s3.amazonaws.com/digitalgov/static/plain-language-summit-info-slide.pptx\"\u003eView the slides (PowerPoint presentation, 53.7 KB, 1 slide)\u003c/a\u003e\n\n\n\u003chr\u003e\n\u003ch3 id=\"keynote-would-more-plain-language-have-saved-us-from-the-worst-of-the-pandemic-1030-am---1115-am-et\"\u003e Keynote: Would More Plain Language Have Saved Us from the Worst of the Pandemic? (10:30 am - 11:15 am, ET)\u003c/h3\u003e\n\u003cp\u003eIn this session you will hear from the following speaker:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eCynthia Baur, Ph.D\u003c/strong\u003e. — Endowed Chair and Director, Horowitz Center for Health Literacy, University of Maryland\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003ca\n    href=\"https://s3.amazonaws.com/digitalgov/static/plain-language-summit-keynote.pptx\"\u003eView the slides (PowerPoint presentation, 8.5 MB, 19 slides)\u003c/a\u003e\n\n\n\u003cp\u003e\u003ca href=\"https://digital.gov/2022/01/04/keynote-speaker-recap-would-more-plain-language-have-saved-us-from-the-worst-of-the-pandemic/\"\u003eRead the Keynote Speaker Recap\u003c/a\u003e\u003c/p\u003e\n\u003chr\u003e\n\u003ch3 id=\"break\"\u003eBREAK\u003c/h3\u003e\n\u003chr\u003e\n\u003ch3 id=\"how-feedback-and-plain-language-helped-the-irs-respond-to-covid-19-1130-am---1200-pm-et\"\u003eHow Feedback and Plain Language Helped the IRS Respond to COVID-19 (11:30 am - 12:00 pm, ET)\u003c/h3\u003e\n\u003cp\u003eJosé Vejarano explains how listening to feedback and embracing plain language best practices helped the Internal Revenue Service respond to COVID-19.\u003c/p\u003e\n\u003cp\u003eIn this session you will hear from the following speaker:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eJose Vejarano\u003c/strong\u003e — Internal Revenue Service (IRS)\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003ca\n    href=\"https://s3.amazonaws.com/digitalgov/static/plain-language-summit-irs-final.pptx\"\u003eView the slides (PowerPoint presentation, 6.9 MB, 14 slides)\u003c/a\u003e\n\n\n\u003chr\u003e\n\u003ch3 id=\"plain-language-accessibility-and-environmental-justice-for-all-1200-pm---1230-pm-et\"\u003ePlain Language: Accessibility and Environmental Justice for All (12:00 pm - 12:30 pm, ET)\u003c/h3\u003e\n\u003cp\u003eIn this session, Angie Fuoco will introduce the concepts of accessibility and environmental justice.  She will then give broad ideas and specific tips for plain language writers and speakers to be more accessible to our audiences with access needs and respectful of people who have experienced community injustice.\u003c/p\u003e\n\u003cp\u003eIn this session you will hear from the following speaker:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eAngie Fuoco\u003c/strong\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003ca\n    href=\"https://s3.amazonaws.com/digitalgov/static/plain-language-summit-accessibility-environmental-justice-final.pptx\"\u003eView the slides (PowerPoint presentation, 1.1 MB, 13 slides)\u003c/a\u003e\n\n\n\u003chr\u003e\n\u003ch3 id=\"lunch\"\u003eLUNCH\u003c/h3\u003e\n\u003chr\u003e\n\u003ch3 id=\"online-glossaries-100-pm---130-pm-et\"\u003eOnline Glossaries (1:00 pm - 1:30 pm, ET)\u003c/h3\u003e\n\u003cp\u003eYou know how our audiences are made up of different levels of understanding when it comes to jargon, technical language, or slang? Use an online glossary to serve these differing levels. This talk will cover user experience and functionality considerations, where to start at your agency, and where we are here at GSA.\u003c/p\u003e\n\u003cp\u003eIn this session you will hear from the following speaker:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eAlison Kohler\u003c/strong\u003e — General Services Administration (GSA)\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003ca\n    href=\"https://s3.amazonaws.com/digitalgov/static/plain-language-summit-online-glossaries.pptx\"\u003eView the slides (PowerPoint presentation, 112.1 KB, 11 slides)\u003c/a\u003e\n\n\n\u003chr\u003e\n\u003ch3 id=\"hazard-simplification-the-transition-to-plain-language-130-pm---200-pm-et\"\u003eHazard Simplification: The Transition to Plain Language (1:30 pm - 2:00 pm, ET)\u003c/h3\u003e\n\u003cp\u003eThis presentation will focus on one of the key outcomes of the National Weather Service\u0026rsquo;s (NWS) Hazard Simplification project. In March 2020, the NWS announced the decision to remove the “Advisory” headline term from its Watch, Warning and Advisory (WWA) system no earlier than 2024. Years of social science research and engagement confirmed that a large majority of the public, and some partners, misunderstand the term “Advisory.” In place of “Advisory,\u0026quot; the NEWS will use plain language headlines to clearly describe the hazard and expected impact. NWS continues to engage with its partners on education, outreach, and technical needs to ensure a successful and smooth transition.\u003c/p\u003e\n\u003cp\u003eIn this session you will hear from the following speakers:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eDanielle Nagele\u003c/strong\u003e — National Oceanic and Atmospheric Administration (NOAA)\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003ca\n    href=\"https://s3.amazonaws.com/digitalgov/static/plain-language-summit-nws-noaa-final.pptx\"\u003eView the slides (PowerPoint presentation, 5.3 MB, 10 slides)\u003c/a\u003e\n\n\n\u003cp\u003e\u003ca href=\"https://digital.gov/2022/01/04/webinar-recap-key-takeaways-on-simplifying-hazard-communications-with-plain-language/\"\u003eRead the Webinar Recap\u003c/a\u003e\u003c/p\u003e\n\u003chr\u003e\n\u003ch3 id=\"break-1\"\u003eBREAK\u003c/h3\u003e\n\u003chr\u003e\n\u003ch3 id=\"getting-gaos-message-across-in-the-digital-age-215-pm---300-pm-et\"\u003eGetting GAO’s Message Across in the Digital Age (2:15 pm - 3:00 pm, ET)\u003c/h3\u003e\n\u003cp\u003eGAO provides Congress, the heads of executive agencies, and the public with timely, fact-based, nonpartisan information. GAO’s work improves government and saves taxpayers billions of dollars, but reading a GAO report takes a lot of time—something today’s busy readers are short on. So, in 2016, to increase readability and understanding of its work, GAO started publishing Fast Facts with each report. Fast Facts are online introductions that use clear, direct language and a simple visual element to convey the most important information about the report to readers. With the addition of Fast Facts, readers spent 70% longer on GAO.gov—and that number skyrocketed to nearly 700% longer for people on mobile devices.\u003c/p\u003e\n\u003cp\u003eIn this session you will hear from the following speakers:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eEden Savino\u003c/strong\u003e — Government Accountability Office (GAO)\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eMelanie Fallow\u003c/strong\u003e — Government Accountability Office (GAO)\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003ca\n    href=\"https://s3.amazonaws.com/digitalgov/static/getting-gao-message-across-final.pptx\"\u003eView the slides (PowerPoint presentation, 1.9 MB, 12 slides)\u003c/a\u003e\n\n\n\u003chr\u003e\n\u003ch3 id=\"the-part-timer-300-pm---330-pm-et\"\u003eThe Part-Timer (3:00 pm - 3:30 pm, ET)\u003c/h3\u003e\n\u003cp\u003eIn this session, Joanne Short will talk about her experience as a federal employee - how she steered her career in a positive and upward direction by taking on increasing responsibilities outside her job description.\u003c/p\u003e\n\u003cp\u003eIn this session you will hear from the following speaker:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eJoanne Short\u003c/strong\u003e — United States Postal Service (USPS)\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003ca\n    href=\"https://s3.amazonaws.com/digitalgov/static/pl-summit-volunteerism-joanne.pptx\"\u003eView the slides (PowerPoint presentation, 5.5 MB, 5 slides)\u003c/a\u003e\n\n\n\u003cp\u003e\u003ca href=\"https://digital.gov/2021/12/15/plain-language-summit-recap-the-part-timer/\"\u003eRead the Webinar Recap\u003c/a\u003e\u003c/p\u003e\n\u003chr\u003e\n\u003ch3 id=\"closing-remarks-330-pm---345-pm-et\"\u003eClosing Remarks (3:30 pm - 3:45 pm, ET) \u003c/h3\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eThe \u003ca href=\"https://www.plainlanguage.gov/\"\u003ePlain Language Action and Information Network (PLAIN)\u003c/a\u003e is a group of federal employees from different agencies and specialties who support the use of clear communication in government writing. \u003ca href=\"https://digital.gov/communities/plain-language/\"\u003eJoin the Community of Practice\u003c/a\u003e.\u003c/em\u003e\u003c/p\u003e\n\u003chr\u003e\n",
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