{
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    "title" : "How Testing Your Documents Can Improve Plain Language Compliance |Digital.gov",
    "description": "How Testing Your Documents Can Improve Plain Language Compliance",
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    {"kicker" : "User Experience","title" :"How Testing Your Documents Can Improve Plain Language Compliance","deck" : "Come work with Dr. Ginny Redish and learn three techniques for quick, easy ways to test documents’ usability.","summary" : "Usability testing isn’t only for websites. Come work with Dr. Ginny Redish and try out three techniques for quick and easy ways to test the usability of your documents.","date" : "2021-04-14T14:00:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","start_date" : "2021-04-14T14:00:00-05:00","end_date" : "2021-04-14T15:30:00-05:00",
      "event_organizer" : "Digital.gov","host" : "Plain Language Community of Practice","registration_url" : "https://www.eventbrite.com/e/how-testing-your-documents-can-improve-plain-language-compliance-tickets-144696072849","captions" : "https://www.captionedtext.com/client/event.aspx?EventID=4726971&CustomerID=321","youtube_id" : "fYJUdp83f_M","authors" : {"ginny-redish" : "Ginny Redish","katherine-spivey" : "Katherine Spivey"},"topics" : {
        
            "content-strategy" : "Content strategy",
            "plain-language" : "Plain language",
            "usability" : "Usability",
            "user-experience" : "User experience"
            },"content" :"\n\u003ca\n    href=\"https://s3.amazonaws.com/digitalgov/static/usability-testing-for-documents-apr-2021.pdf\"\u003eView the slides (PDF, 13.9 MB, 51 pages)\u003c/a\u003e\n\n\n\u003cp\u003eHave you ever wondered whether people will be able to understand and use your letters, notices, fact sheets, or other documents? Usability testing isn\u0026rsquo;t only for websites. Come work with Dr. Ginny Redish and learn three techniques for quick and easy ways to test documents\u0026rsquo; usability: paraphrase, plus/minus, and task-based.\u003c/p\u003e\n\u003cp\u003eUse these techniques to avoid the problems and costs of confused readers, turned-off readers, too many phone calls, and even more serious consequences for both your audiences and your agency.\u003c/p\u003e\n\u003cp\u003eAt the end of this 90-minute webinar with demonstrations, you will be able to\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003etest documents with each of three techniques;\u003c/li\u003e\n\u003cli\u003eknow that you can use these techniques in person, with remote in person technology, and by phone; and\u003c/li\u003e\n\u003cli\u003echoose which technique is right for your situation and adapt it to your needs.\u003c/li\u003e\n\u003c/ul\u003e\n\u003ch2 id=\"presenter\"\u003ePresenter:\u003c/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003e\u003ca href=\"https://digital.gov/authors/ginny-redish/\"\u003eDr. Janice (Ginny) Redish\u003c/a\u003e\u003c/strong\u003e, Plain Language expert and author.\u003c/li\u003e\n\u003c/ul\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eThe \u003ca href=\"https://www.plainlanguage.gov/\"\u003ePlain Language Action and Information Network (PLAIN)\u003c/a\u003e is a group of federal employees from different agencies and specialties who support the use of clear communication in government writing. \u003ca href=\"https://digital.gov/communities/plain-language/\"\u003eJoin the Community of Practice\u003c/a\u003e.\u003c/em\u003e\u003c/p\u003e\n",
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      "filename" :"2021-03-05-how-testing-your-documents-can-improve-plain-language-compliance.md",
      
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