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    "title" : "An Introduction to the DHA Usability Lab |Digital.gov",
    "description": "An Introduction to the DHA Usability Lab",
    "home_page_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/","feed_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2019/04/16/an-introduction-dha-usability-lab-overview-case-studies-whats-next/index.json","item" : [
    {"title" :"An Introduction to the DHA Usability Lab","deck" : "Overview, Case Studies, and What’s Next","summary" : "Join us for an overview of the DHA Usability Lab, and the resources they provide to improve customer experience.","date" : "2019-04-16T14:00:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","start_date" : "2019-04-16T14:00:00-05:00","end_date" : "2019-04-16T15:00:00-05:00",
      "event_organizer" : "DigitalGov University","host" : "","registration_url" : "https://www.eventbrite.com/e/introduction-to-the-dha-usability-lab-overview-case-studies-whats-next-registration-59327626528","youtube_id" : "wZ0knU9_TAU","authors" : {"dr-julie-kinn" : "Dr. Julie Kinn"},"topics" : {
        
            "usability" : "Usability",
            "user-experience" : "User experience"
            },"content" :"\u003cp\u003e\u003cem\u003e\u003ca href=\"https://www.captionedtext.com/client/event.aspx?EventID=3953012\u0026amp;CustomerID=321\"\u003eView live captioning for this event.\u003c/a\u003e\u003c/em\u003e\u003c/p\u003e\n\u003cp\u003eCome learn about the \u003ca href=\"https://health.mil/About-MHS/OASDHA/Defense-Health-Agency/Operations/Clinical-Support-Division/Connected-Health/Usability-Lab\"\u003eDHA Usability Lab\u003c/a\u003e and how they are doing UX!\u003c/p\u003e\n\u003cp\u003eWe’ll cover a range of topics, including an overview of the resources they provide—from cutting edge technologies to printed patient handouts. Find out how the Lab is evaluating current products and how they are improving the customer experience.\u003c/p\u003e\n\u003cp\u003eWe’ll highlight several case studies and solutions for the unique challenges surrounding the expansion of usability in the military and how they are meeting these challenges. There will be time at the end for resource sharing and Q\u0026amp;A.\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https://health.mil/About-MHS/OASDHA/Defense-Health-Agency/Operations/Clinical-Support-Division/Connected-Health/Usability-Lab\"\u003eLearn more about the DHA Usability Lab »\u003c/a\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eQuestions about this event or future events?\u003c/strong\u003e Send them to \u003ca href=\"mailto:digitalgov@gsa.gov\"\u003edigitalgov@gsa.gov\u003c/a\u003e.\u003c/p\u003e\n",
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