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        "title" :"How USAGov Engaged With the Public in 2021: 3 Examples","deck" : "<strong>3 Examples of How USAGov Engaged With the Public in 2021</strong>—USAGov is the official guide to government services and information for the public. Its outreach team connects people to that information through USA.gov and USAGov en Español social media, email, and other delivery channels. 2021 was a busy year for the outreach team; here are a few highlights.","summary" : "summ","date" : "2022-04-12T09:59:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"usagov-outreach-team" : "USAGov Outreach Team"},"topics" : {
          
              "customer-experience" : "Customer experience"
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        "url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/04/12/how-usagov-engaged-with-the-public-in-2021-3-examples/"
    },{
        "title" :"USAGov en Español Celebrates Hispanic Heritage Month","summary" : "Since 2003, one program in GSA’s Technology Transformation Services (TTS) has been leading the way in which the government serves the Spanish-speaking community in the U.S. That program is USAGov en Español, the official guide to government information and services in Spanish.","date" : "2021-10-06T21:05:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"usagov-outreach-team" : "USAGov Outreach Team"},"topics" : {
          
              "content-strategy" : "Content strategy",
              "multilingual" : "Multilingual"
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        "filename" :"2021-10-06-usagov-en-espanol-celebrates-hispanic-heritage-month.md",
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