{
    "version" : "https://jsonfeed.org/version/1",
    "home_page_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/",
    "content" : "author",
    "type" : "list",
    "count" : "2","feed_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/authors/sheev-dav/index.json","profile_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/authors/sheev-dav/","display_name" : "Sheev Davé","first_name" : "Sheev","last_name" : "Davé","slug" : "sheev-dav","location" : "San Diego, CA","bio" : "Sheev Davé serves as the Customer Experience (CX) Specialist in GSA’s Office of Customer Experience. He leads GSA's CX Community of Practice, co-leads the agency’s design research work, and co-curates the CX Symposium series with Ana Monroe. His work focuses on design futures such as exploring the future of the federal workplace.","agency" : "GSA","agency_full_name" : "U.S. General Services Administration","github" : "sheevdave","branch" : "bc-archive-content-3",
    "filename" :"_index.md",
    
    "filepath" :"authors/sheev-dav/_index.md",
    "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/authors/sheev-dav/_index.md",
    "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/authors/sheev-dav/_index.md",
    "url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/authors/sheev-dav/",
    "items" : [{
        "title" :"The Customer Experience (CX) Symposium Series: A Thought Incubator for Federal CX Practitioners","summary" : "What is the past, present, and future of public sector customer experience practice? The CX Symposium series gathers practitioners to map our way.","date" : "2022-01-21T11:21:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"sheev-dav" : "Sheev Davé","ana-monroe" : "Ana Monroe"},"topics" : {
          
              "content-strategy" : "Content strategy",
              "customer-experience" : "Customer experience",
              "design" : "Design",
              "governance" : "Governance",
              "professional-development" : "Professional development"
              },"branch" : "bc-archive-content-3",
        "filename" :"2022-01-21-the-customer-experience-symposium-series-a-thought-incubator-for-federal-cx-practitioners.md",
        "filepath" :"authors/sheev-dav/_index.md",
        "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/authors/sheev-dav/_index.md",
        "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/authors/sheev-dav/_index.md",
        "url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2022/01/21/the-customer-experience-symposium-series-a-thought-incubator-for-federal-cx-practitioners/"
    },{
        "title" :"A Guide For Agencies Building CX Capacity","deck" : "","summary" : "GSA’s customer experience team has released a federal buying guide to aid agencies with buying CX Services.","date" : "2020-04-24T10:00:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"sheev-dav" : "Sheev Davé","aaron-stienstra" : "Aaron Stienstra","boris-arratia" : "Boris Arratia"},"topics" : {
          
              "customer-experience" : "Customer experience",
              "design" : "Design",
              "governance" : "Governance",
              "research" : "Research"
              },"branch" : "bc-archive-content-3",
        "filename" :"2020-04-24-a-guide-for-agencies-building-cx.md",
        "filepath" :"authors/sheev-dav/_index.md",
        "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/authors/sheev-dav/_index.md",
        "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/authors/sheev-dav/_index.md",
        "url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2020/04/24/a-guide-for-agencies-building-cx/"
    }]
}