Digital.gov /preview/gsa/digitalgov.gov/bc-archive-content-3/authors/rhett-skelton/ Recent content on Digital.gov Hugo en-us Listen to Customers by Asking the Right Questions /preview/gsa/digitalgov.gov/bc-archive-content-3/2020/04/20/listen-customers-by-asking-right-questions/ Mon, 20 Apr 2020 14:00:00 -0500 /preview/gsa/digitalgov.gov/bc-archive-content-3/2020/04/20/listen-customers-by-asking-right-questions/ This week, we’re exploring what it means to listen, and we’re taking a look at ways to use feedback to drive continuous improvement.