Digital.gov /preview/gsa/digitalgov.gov/bc-archive-content-3/authors/matt-dobson/ Recent content on Digital.gov Hugo en-us Making Remote Work Work for Journey Mapping /preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/07/09/making-remote-work-work-for-journey/ Thu, 09 Jul 2020 13:30:00 -0500 /preview/gsa/digitalgov.gov/bc-archive-content-3/event/2020/07/09/making-remote-work-work-for-journey/ Join us for a discussion about the value of journey mapping, and how to adapt the mapping process to make the most out of remote collaboration. Build Sites to Address the Entire User Journey /preview/gsa/digitalgov.gov/bc-archive-content-3/2020/06/16/build-sites-address-entire-user-journey/ Tue, 16 Jun 2020 15:00:00 -0500 /preview/gsa/digitalgov.gov/bc-archive-content-3/2020/06/16/build-sites-address-entire-user-journey/ This week, we’re exploring what it means to understand the user experience, and we’re taking a look at ways to use journey mapping to find opportunities for improving products and services.