Digital.gov /preview/gsa/digitalgov.gov/bc-archive-content-3/authors/louisa-sholar/ Recent content on Digital.gov Hugo en-us Building a culture of customer experience across government /preview/gsa/digitalgov.gov/bc-archive-content-3/2024/10/07/building-a-culture-of-customer-experience-across-government/ Mon, 07 Oct 2024 00:00:00 -0500 /preview/gsa/digitalgov.gov/bc-archive-content-3/2024/10/07/building-a-culture-of-customer-experience-across-government/ The Life Experience teams contain lessons for establishing a culture of customer experience in government, shifting to a focus on organizational practices.