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      <title>Government Customer Service Update—Webinar Recap</title>
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      <pubDate>Mon, 14 Dec 2015 13:00:28 -0400</pubDate>
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      <description>When the public comes to the federal government for information and services, they should receive an optimal customer experience. The Customer Service CAP goal spells out specific strategies to help us achieve this.</description>
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      <title>Connecting with the Social and Behavioral Sciences Team</title>
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      <pubDate>Wed, 09 Dec 2015 01:40:55 -0400</pubDate>
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      <description>The new Social and Behavioral Sciences Team (SBST) aims to make government programs more effective and efficient. Amira Choueiki from the SBST joined us to explain what the SBST does, and to discuss some of the projects they’ve worked on.</description>
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