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"title" :"Website standards","deck" : "GSA officially released the ‘website standards’ referenced in Section 3(e) of 21st Century IDEA. The U.S. Web Design System (USWDS) is key to new website standards.","summary" : "GSA officially released the ‘website standards’ referenced in Section 3(e) of 21st Century IDEA. **The U.S. Web Design System (USWDS) is key to new website standards.**","date" : "2020-01-23T19:00:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams","ammie-farraj-feijoo" : "Ammie Farraj Feijoo","jparcell" : "Jacob Parcell","jeremyzilar" : "Jeremy Zilar"},"topics" : {
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"title" :"Welcome to the NEW Digital.gov","deck" : "It’s now easier to find the tools and resources you need to make digital services better, and see examples of problems being solved across government.","summary" : "We've been working on a new version of Digital.gov, and we’re ready to make it available to you.","date" : "2019-12-19T11:00:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar"},"topics" : {
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"title" :"An Introduction to Accessibility","summary" : "This week, we're taking at look at how to reframe our approach to encouraging others to build with accessibility.","date" : "2019-12-11T09:11:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar","toni-bonitto" : "Toni Bonitto"},"topics" : {
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"title" :"Building the Elements That Earn Trust","deck" : "Let’s talk about the elements that go into building trust with people who are using our services.","summary" : "This week, we’d like to talk about trust, and the elements that go into building trust with people who are using our services.","date" : "2019-11-18T08:34:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar","ammie-farraj-feijoo" : "Ammie Farraj Feijoo","dan-williams" : "Dan Williams"},"topics" : {
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"title" :"Meet Your Federal Web Council","deck" : "Your partners in making 21st Century IDEA happen","summary" : "When something important needs to be coordinated across the federal web space, the Federal Web Council is the vehicle for getting it done.","date" : "2019-11-12T13:30:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar","rflagg" : "Rachel Flagg"},"topics" : {
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"title" :"Let’s Talk 21st Century IDEA","summary" : "We are starting a new blog post series on 21st Century IDEA that’ll break down one essential topic and point to guidance to start running with it.","date" : "2019-11-04T10:00:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar","ammie-farraj-feijoo" : "Ammie Farraj Feijoo"},"topics" : {
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"title" :"Building Product Management Capacity in Government, part 1","deck" : "18F is kicking off a new series on building product management capacity in government agencies that explores the process of helping people in government transition into product management roles through experiential learning.","summary" : "18F is kicking off a new series on building product management capacity in government agencies that explores the process of helping people in government transition into product management roles through experiential learning.","date" : "2019-10-24T11:00:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar"},"topics" : {
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"title" :"Feedback-Driven Updates to the PRA Guide","deck" : "This week, the Office of Information and Regulatory Affairs (OIRA), clarified the process for information collections associated with the Paperwork Reduction Act (PRA). These changes include an easy to understand chart that lays out the steps for this sometimes hard to understand process, and are a direct result of the feedback they’ve been getting from the community.","summary" : "This week, the Office of Information and Regulatory Affairs (OIRA), clarified the process for information collections associated with the Paperwork Reduction Act (PRA). These changes include an easy to understand chart that lays out the steps for this sometimes hard to understand process, and are a direct result of the feedback they’ve been getting from the community.","date" : "2019-10-09T23:00:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar"},"topics" : {
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"title" :"Join the U.S. Web Design System Community","deck" : "Are you and your team working with the U.S. Web Design System on your site, or have plans to start using it? The USWDS team has a public Slack channel where you can meet other government engineers, content specialists, and designers who are working with the USWDS to build accessible, mobile-friendly websites.","summary" : "Are you and your team working with the U.S. Web Design System on your site, or have plans to start using it? The USWDS team has a public Slack channel where you can meet other government engineers, content specialists, and designers who are working with the USWDS to build accessible, mobile-friendly websites.","date" : "2019-10-08T13:00:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar"},"topics" : {
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"design" : "Design",
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"url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2019/10/08/join-us-web-design-system-community/"
},{
"title" :"The Most Popular Questions from the Public ","deck" : "The team at USAGov analyzed more than 13,000 chats and phone calls from the public, in both English and Spanish, and then tagged these inquiries by popular topic area. These are the top questions our government-wide contact center received over the last four months.","summary" : "The team at USAGov analyzed more than 13,000 chats and phone calls from the public, in both English and Spanish, and then tagged these inquiries by popular topic area. These are the top questions our government-wide contact center received over the last four months.","date" : "2019-10-08T12:00:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar"},"topics" : {
"contact-centers" : "Contact centers",
"customer-experience" : "Customer experience"
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"filepath" :"authors/jeremyzilar/_index.md",
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"url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2019/10/08/most-popular-questions-from-public/"
},{
"title" :"U\u0026#46;S\u0026#46; Web Design System\u0026#58; September Monthly Call","summary" : "This month, we’ll take a look at the development process for a USWDS component and demonstrate how we start with a problem and work to a solution that could be shared across other websites.","date" : "2019-09-19T14:30:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams","jeremyzilar" : "Jeremy Zilar"},"topics" : {
"design" : "Design",
"digital-service-delivery" : "Digital service delivery"
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"url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2019/09/19/us-web-design-system-september-monthly-call/"
},{
"title" :"An Introduction to 10x and How to Get Your Idea Funded","deck" : "","summary" : "Learn how you can work with the new investment fund for technology products in the government.","date" : "2019-07-17T15:00:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar","nico-papafil" : "Nico Papafil","sarah-crane" : "Sarah Crane","will-cahoe" : "Will Cahoe"},"topics" : {
"innovation" : "Innovation"
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"filepath" :"authors/jeremyzilar/_index.md",
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"url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2019/07/17/an-introduction-10x-how-get-your-idea-funded/"
},{
"title" :"Get Your Idea Funded Through 10x","deck" : "Introducing a new investment fund for technology products in the federal government.","summary" : "Introducing a new investment fund for technology products in the federal government","date" : "2019-07-09T09:00:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"nico-papafil" : "Nico Papafil","will-cahoe" : "Will Cahoe","sarah-crane" : "Sarah Crane","jeremyzilar" : "Jeremy Zilar"},"topics" : {
"content-strategy" : "Content strategy",
"design" : "Design",
"innovation" : "Innovation",
"product-and-project-management" : "Product and project management"
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"url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2019/07/09/get-to-know-10x/"
},{
"title" :"You might not be as agile as you think you are","deck" : "The mandate to be agile is everywhere. But agile isn’t an on-off switch. It’s a skill and a mindset that is developed over time, through dedicated work, open teams, and lots (and lots) of practice","summary" : "The mandate to be agile is everywhere. But agile isn’t an on-off switch. It’s a skill and a mindset that is developed over time, through dedicated work, open teams, and lots (and lots) of practice","date" : "2019-06-18T17:00:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar"},"topics" : {
"product-and-project-management" : "Product and project management"
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},{
"title" :"Introducing a Guide to the Paperwork Reduction Act","deck" : "Navigating the PRA process with confidence.","summary" : "A guide to navigating the PRA process with confidence.","date" : "2019-06-18T09:00:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"elizabeth-ayer" : "Elizabeth Ayer","amanda-costello" : "Amanda Costello","sharon-mar" : "Sharon Mar","jeremyzilar" : "Jeremy Zilar"},"topics" : {
"information-collection" : "Information collection",
"public-policy" : "Public policy"
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"url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2019/06/18/introducing-a-guide-paperwork-reduction-act/"
},{
"title" :"SUCCESS STORY: The U.S. Web Design System 2.0 from GSA","deck" : "Code.gov breaks down the latest USWDS 2.0 release with highlights of the most important features that will help teams build better websites for the American public.","summary" : "Code.gov breaks down the latest USWDS 2.0 release with highlights of the most important features that will help teams build better websites for the American public.","date" : "2019-06-10T11:00:00Z","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar"},"topics" : {
"design" : "Design",
"open-source" : "Open source",
"software-engineering" : "Software engineering",
"user-experience" : "User experience"
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"url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2019/06/10/success-story-us-web-design-system/"
},{
"title" :"Human-centered design for IT centralization","deck" : "Are you working on an IT centralization project? Here is why taking the time to prioritize users is important and will result in services that work better for the people you serve.","summary" : "Are you working on an IT centralization project? Here is why taking the time to prioritize users is important and will result in services that work better for the people you serve.","date" : "2019-05-20T13:00:00Z","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar"},"topics" : {
"research" : "Research",
"user-experience" : "User experience"
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"url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2019/05/20/humancentered-design-for-it-centralization/"
},{
"title" :"Making tough content choices","deck" : "Understanding your constraints is user-centered design Your ability to deliver user value is always constrained by, well, your ability to deliver user value.","summary" : "Making tough content choices is user-centered. Having no content for a certain subject is often better for the user than having outdated, misleading, or erroneous content.","date" : "2019-05-20T12:00:00Z","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar"},"topics" : {
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"content-strategy" : "Content strategy",
"content-strategy" : "Content strategy",
"product-and-project-management" : "Product and project management"
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},{
"title" :"Journey Maps as Communication Tools","deck" : "The team at Office of Natural Resources Revenue wrote about how they use journey mapping to help teams look at their agency’s processes in a more comprehensive way.","summary" : "The team at Office of Natural Resources Revenue wrote about how they use journey mapping to help teams look at their agency’s processes in a more comprehensive way.","date" : "2019-05-07T10:00:00Z","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar"},"topics" : {
"design" : "Design",
"product-and-project-management" : "Product and project management",
"user-experience" : "User experience"
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"url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2019/05/07/journey-maps-as-communication-tools/"
},{
"title" :"How to get started with challenges and prizes","deck" : "A repository of case studies and best practices for running challenges of all kinds.","summary" : "A knowledge repository that includes case studies of successful challenges and best practices for running challenges of all kinds and even ways to contact experts in different phases of the process.","date" : "2019-04-11T11:00:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar"},"topics" : {
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},{
"title" :"18F Guide to Product Management","deck" : "Best practices on doing product management well","summary" : "Best practices on doing product management well","date" : "2019-04-03T17:34:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar"},"topics" : {
"content-strategy" : "Content strategy",
"design" : "Design",
"product-and-project-management" : "Product and project management"
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},{
"title" :"18F Methods","deck" : "A collection of tools that describe how teams can put human-centered design into practice.","summary" : "A collection of tools that describe how teams can put human-centered design into practice.","date" : "2019-04-02T17:25:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar"},"topics" : {
"content-strategy" : "Content strategy",
"design" : "Design",
"product-and-project-management" : "Product and project management",
"research" : "Research",
"usability" : "Usability",
"user-experience" : "User experience"
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},{
"title" :"Becoming a product manager","deck" : "In her path to becoming a product manager, a civil servant found the flexibility to explore new approaches to managing the product while periodically shaping her role into something that worked for the team.","summary" : "","date" : "2019-03-17T10:49:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar"},"topics" : {
"product-and-project-management" : "Product and project management"
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},{
"title" :"U.S. Digital Service: Instagram","deck" : "The U.S. Digital Service has been using Instagram to tell stories about their teams, and the significant strides they are making alongside partner agencies.","summary" : "","date" : "2018-12-10T09:00:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar"},"topics" : {
"social-media" : "Social media"
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"url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2018/12/10/us-digital-service-instagram/"
},{
"title" :"Conversations on Public Impact: How data trusts can preserve and protect your digital initiatives","deck" : "","summary" : "The Ethics Working Group in GSA's Technology Transformation Service hosts a presentation about data trusts; a legal structure designed to manage data, code, and other digital assets.","date" : "2018-03-21T15:00:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar"},"topics" : {
"product-and-project-management" : "Product and project management",
"security" : "Security",
"software-engineering" : "Software engineering"
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"url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/event/2018/03/21/conversations-on-public-impact-how-data-trusts-can-preserve-protect-your-digital-initiatives/"
},{
"title" :"Responding to a Disaster: How USAGov Helped Shape the Digital Response in Puerto Rico","deck" : "","summary" : "This interactive talk with a USAGov team member will highlight the digital response in Puerto Rico during and after Hurricane Maria. ","date" : "2018-01-09T11:00:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar","victoria-wales" : "Victoria Bitzer-Wales"},"topics" : {
"multilingual" : "Multilingual",
"product-and-project-management" : "Product and project management"
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},{
"title" :"A Better DigitalGov","deck" : "We’re going to try something new here","summary" : "We’re going to try something new here, something better.","date" : "2017-11-14T14:05:00-04:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar","digitalgov-team" : "Digital.gov Team"},"branch" : "bc-archive-content-3",
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},{
"title" :"Digital Governance Policy Outline","summary" : "A template for digital governance policies.","date" : "2017-05-31T06:27:04-04:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar"},"branch" : "bc-archive-content-3",
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}]
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