/preview/gsa/digitalgov.gov/bc-archive-content-3/authors/janis-e-burl/ Recent content on Digital.gov Hugo en-us /preview/gsa/digitalgov.gov/bc-archive-content-3/event/2021/02/23/how-can-chatbots-improve-customer-experience/ Tue, 23 Feb 2021 14:30:00 -0500 /preview/gsa/digitalgov.gov/bc-archive-content-3/event/2021/02/23/how-can-chatbots-improve-customer-experience/ Come see how various agencies have successfully deployed chatbots/AI to interact with the public and foster collaboration between teams!