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      <title>Overcoming Your Fear of Data</title>
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      <pubDate>Thu, 13 Jan 2022 14:00:00 -0500</pubDate>
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      <description>Learn how to overcome resistance to data analytics and visualization, ask the right questions, and improve customer experience.</description>
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      <title>Past, Present, Future: Usability Testing at the National Library of Medicine</title>
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      <pubDate>Fri, 02 Jan 2015 11:00:28 -0400</pubDate>
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      <description>Usability testing has provided our organization many important insights to improve our Web presence. Since the early 2000s, the National Library of Medicine (NLM)’s Web teams have actively sought and used usability testing tools; we have run “full service” usability testing almost yearly for various Web properties</description>
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