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        "title" :"Improving the Experience of Federal Grant Reporting","deck" : "A 10x project to investigate opportunities to make the grant reporting process more efficient.","summary" : "The 10x Federal Grant Reporting project team at GSA is investigating opportunities to make the grant reporting process more efficient.","date" : "2020-01-28T15:00:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ben-peterson" : "Ben Peterson"},"topics" : {
          
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