Digital.gov /preview/gsa/digitalgov.gov/bc-archive-content-3/authors/behati-hart/ Recent content on Digital.gov Hugo en-us Enhancing the customer-centricity of GSA websites /preview/gsa/digitalgov.gov/bc-archive-content-3/2024/10/30/enhancing-the-customer-centricity-of-gsa-websites/ Wed, 30 Oct 2024 00:00:00 -0500 /preview/gsa/digitalgov.gov/bc-archive-content-3/2024/10/30/enhancing-the-customer-centricity-of-gsa-websites/ An overview of GSA’s website evaluation process, which combines qualitative and quantitative data to assess website management and performance.