/preview/gsa/digitalgov.gov/bc-archive-content-3/authors/apiazza/ Recent content on Digital.gov Hugo en-us /preview/gsa/digitalgov.gov/bc-archive-content-3/2016/08/15/celebrating-the-18th-anniversary-of-section-508-rehabilitation-act/ Mon, 15 Aug 2016 11:00:03 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2016/08/15/celebrating-the-18th-anniversary-of-section-508-rehabilitation-act/ August 8, 2016, marks the 18th anniversary of the amendment to the Section 508 Rehabilitation Act of 1973. To recognize the importance of IT accessibility, we wanted to highlight some agency initiatives to improve accessibility across the federal landscape. /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/implementation-of-the-government-paperwork-elimination-act/ Thu, 03 Dec 2015 12:36:37 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/implementation-of-the-government-paperwork-elimination-act/ The Office of Management and Budget (OMB) provided this guidance to implement the Government Paperwork Elimination Act (GPEA). GPEA required Federal agencies, by October 21, 2003, to allow individuals or entities that deal with the agencies the option to submit information or transact with the agency electronically, when practicable, and to maintain records electronically, when practicable. /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/2012-digital-government-strategy-2/ Thu, 03 Dec 2015 12:21:21 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/2012-digital-government-strategy-2/ The Digital Government Strategy complements several initiatives aimed at building a 21st century government that works better for the American people. /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/requirements-for-accepting-externally-issued-identity-credentials/ Thu, 03 Dec 2015 02:20:17 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/requirements-for-accepting-externally-issued-identity-credentials/ This memo dated October 6, 2011, from the Federal CIO to the CIO’s of Executive Departments and Agencies, mandates that agencies are to begin leveraging externally-issued credentials, in addition to continuing to offer federally-issued credentials. /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/omb-final-guidance-on-implementing-the-plain-writing-act-of-2010-m-11-15/ Thu, 03 Dec 2015 01:34:16 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/omb-final-guidance-on-implementing-the-plain-writing-act-of-2010-m-11-15/ Provides final guidance on implementing the Plain Writing Act of 2010 and is designed to promote the goals of the president’s Open Government Initiative. /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/omb-memo-on-testing-and-simplifying-federal-forms/ Thu, 03 Dec 2015 01:06:55 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/omb-memo-on-testing-and-simplifying-federal-forms/ View or download the OMB Memo on Testing and Simplifying Federal Forms /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/open-data-policy-m-13-13/ Tue, 01 Dec 2015 12:50:58 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/open-data-policy-m-13-13/ This Memorandum establishes a framework to help institutionalize the principles of effective information management at each stage of the information’s life cycle to promote interoperability and openness. /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/making-open-and-machine-readable-the-new-default-for-government-information/ Tue, 01 Dec 2015 12:12:10 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/making-open-and-machine-readable-the-new-default-for-government-information/ Openness in government strengthens our democracy, promotes the delivery of efficient and effective services to the public, and contributes to economic growth. As one vital benefit of open government, making information resources easy to find, accessible, and usable can fuel entrepreneurship, innovation, and scientific discovery that improves Americans’ lives and contributes significantly to job creation. /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/guidance-for-implementing-the-privacy-provisions-of-the-e-government-act-of-2002-m-03-22/ Tue, 01 Dec 2015 09:39:40 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/guidance-for-implementing-the-privacy-provisions-of-the-e-government-act-of-2002-m-03-22/ This guidance provides information to agencies on implementing the privacy provisions of the E-Government Act of 2002. It addresses privacy protections when Americans interact with their government. /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/gov-domain-registration-process-final-rule/ Tue, 01 Dec 2015 09:17:58 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/gov-domain-registration-process-final-rule/ This final rule provided a new policy for the .gov domain that will be included in the Federal Management Regulation. /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/digital-millennium-copyright-act/ Tue, 01 Dec 2015 09:02:15 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/digital-millennium-copyright-act/ The Digital Millennium Copyright Act (DMCA) is a United States copyright law that implements two 1996 treaties of the World Intellectual Property Organization (WIPO). /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/u-s-trademark-law/ Tue, 01 Dec 2015 08:42:48 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/u-s-trademark-law/ United States trademark law is mainly governed by the Lanham Act. /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/paperwork-reduction-act-44-u-s-c-3501-et-seq/ Tue, 01 Dec 2015 01:40:45 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/paperwork-reduction-act-44-u-s-c-3501-et-seq/ The Paperwork Reduction Act (PRA) of 1995 requires that agencies obtain Office of Management and Budget (OMB) approval before requesting most types of information from the public. /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/guidance-on-the-use-of-challenges-and-prizes-to-promote-open-government/ Tue, 01 Dec 2015 01:21:33 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/guidance-on-the-use-of-challenges-and-prizes-to-promote-open-government/ This guidance calls for the increased use of challenges and prizes to develop new tools and approaches to improve open government, and highlights for agencies policy and legal issues related to the use of prizes and challenges as tools for promoting open government, innovation, and other national priorities. /preview/gsa/digitalgov.gov/bc-archive-content-3/circular-a-130-revised/ Tue, 24 Nov 2015 11:30:32 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/circular-a-130-revised/ Circular A-130 was first issued in December 1985 to meet information resource management requirements that were included in the Paperwork Reduction Act (PRA) of 1980. Specifically, the PRA assigned responsibility to the OMB Director to develop and maintain a comprehensive set of information resources management policies for use across the Federal government, and to promote /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/quick-reference-to-web-content-accessibility-guidelines-2-0-requirements/ Tue, 24 Nov 2015 10:23:16 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/quick-reference-to-web-content-accessibility-guidelines-2-0-requirements/ This quick reference guide will help you meet Web Content Accessibility Guidelines (WCAG) 2.0. It is a customizable quick reference to the requirements, success criteria and techniques. /preview/gsa/digitalgov.gov/bc-archive-content-3/open-government-directive/ Mon, 23 Nov 2015 02:47:48 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/open-government-directive/ This memorandum is intended to direct executive departments and agencies to take specific actions to implement the principles of transparency, participation, and collaboration set forth in the President’s Memorandum on Transparency and Open Government. This Directive was informed by recommendations from the Federal Chief Technology Officer, who solicited public comment through the White House Open /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/section-508-standards-for-electronic-and-information-technology-2/ Thu, 05 Nov 2015 02:24:28 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/section-508-standards-for-electronic-and-information-technology-2/ The Section 508 Standard for Electronic and Information Technology requires that when a federal agency shares information digitally, individuals with disabilities seeking information or services from a federal agency, must have access to and be able to use the information and data, unless an undue burden would be imposed on the agency. /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/plain-writing-act-of-2010/ Thu, 05 Nov 2015 02:13:05 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/plain-writing-act-of-2010/ The law requires that federal agencies provide clear communication about government information and services for the public. /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/federal-plain-language-guidelines/ Thu, 05 Nov 2015 02:06:53 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/federal-plain-language-guidelines/ The Plain Language Action and Information Network (PLAIN) put together these federal guidelines to help implement the Plain Language Act of 2010. /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/freedom-of-information-act-memo-2009/ Thu, 03 Sep 2015 01:10:21 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/freedom-of-information-act-memo-2009/ The Freedom of Information Act (FOIA) is the law that gives anyone the right to access information from the federal government. It is often described as the law that keeps citizens in the know about their government. /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/07/30/community-rock-star-round-up/ Thu, 30 Jul 2015 10:00:21 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/07/30/community-rock-star-round-up/ Around this month’s Communities Theme, the DigitalGov team thought we’d round up your community rock stars. These are people in your communities who’ve gone above and beyond, who’ve contributed content, organized events, participated in developing toolkits and more. /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/06/08/socialgov-round-up-2015/ Mon, 08 Jun 2015 11:30:55 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/06/08/socialgov-round-up-2015/ The SocialGov Community is coming up on three years of hard work and pushing the boundaries on using social tools across the federal government. I’d like to start this round up by taking a look at the event we hosted last year, State of the #SocialGov 2014: 2 Years of Smashing Silos + Elevating Citizen /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/05/18/digitalgov-summit-live-from-the-comfort-of-your-desk/ Mon, 18 May 2015 02:59:13 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/05/18/digitalgov-summit-live-from-the-comfort-of-your-desk/ The DigitalGov platform helps federal agencies meet 21st century digital expectations, and we’ve planned our second DigitalGov Summit with this mission and your needs in mind. /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/05/11/customer-experience-roundup-2015/ Mon, 11 May 2015 14:01:57 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/05/11/customer-experience-roundup-2015/ Customer experience touches all of the work we do. From Web to mobile to contact centers and social media, we need to not only be aware of our customers’ experiences but also respond quickly and make changes that will enhance their experiences. /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/04/30/digitalgovs-inaugural-podcast-how-ivr-supports-contact-centers/ Thu, 30 Apr 2015 01:35:34 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/04/30/digitalgovs-inaugural-podcast-how-ivr-supports-contact-centers/ DigitalGov University has added podcasts to our suite of offerings on DigitalGov, featuring interviews and discussions with leaders in the DigitalGov community. For the first edition, we talked to Diane Devera, “Voice of the IVR” for the USA.gov Contact Center. /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/04/22/announcing-speakers-and-agenda-for-the-2015-summit/ Wed, 22 Apr 2015 11:31:36 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/04/22/announcing-speakers-and-agenda-for-the-2015-summit/ We are busting at the seams with excitement because the DigitalGov Citizen Services Summit is less than a month away! Today we are announcing the working agenda and confirmed speakers. /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/04/10/government-contact-center-round-up/ Fri, 10 Apr 2015 10:00:08 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/04/10/government-contact-center-round-up/ The Government Contact Center Council (G3C) has been working with DigitalGov University to host events for the contact center community across the federal government. /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/04/08/attend-the-digitalgov-summit-virtually-or-host-an-expo-table/ Wed, 08 Apr 2015 11:06:05 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/04/08/attend-the-digitalgov-summit-virtually-or-host-an-expo-table/ Sign up now to watch the DigitalGov Summit from the comfort of your desk! We have just opened up registration to attend virtually. /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/03/18/showcase-your-innovation-program-at-the-2015-spring-summit/ Wed, 18 Mar 2015 01:00:21 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/03/18/showcase-your-innovation-program-at-the-2015-spring-summit/ Here is another other opportunity to show DigitalGov innovators what you got! The spring Digital Citizen Services Summit will host an expo, like we did in 2014, where you can showcase your program or service. /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/03/11/data-code-and-api-event-round-up/ Wed, 11 Mar 2015 10:00:04 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/03/11/data-code-and-api-event-round-up/ DigitalGov University has hosted some great events over the last year in partnership with Data.gov, the MobileGov Community and 18F to bring you information on opening data and building APIs. This month we’ve rounded up the events over the past year so that you can see what’s /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/02/06/vote-to-make-the-spring-summit-a-success/ Fri, 06 Feb 2015 11:10:14 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/02/06/vote-to-make-the-spring-summit-a-success/ Thanks to your awesome input on the Citizen Services Summit agenda and the rallying of the Summit Sounding Board, we now have more than 70 ideas and 50 comments on those ideas. Vote early and Vote often! We’ve opened up the voting floodgates for these 70 ideas until February 28th! Now /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/01/23/training-trends-in-2014/ Fri, 23 Jan 2015 10:00:50 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/01/23/training-trends-in-2014/ In recent years, DigitalGov University (DGU) has evolved from a prescriptive training program to a more agile program looking to federal government leaders like you to share the innovations, tools, resources, hurdles and case studies of how you work to meet the digital expectations of the 21st century citizen customer better. Whew. That’s a mouthful. /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/01/21/last-chance-submit-your-summit-idea/ Wed, 21 Jan 2015 08:00:03 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/01/21/last-chance-submit-your-summit-idea/ We are accepting proposals for the 2015 DigitalGov Citizen Services Summit through the end of January. /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/12/23/challenges-round-up/ Tue, 23 Dec 2014 10:00:54 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/12/23/challenges-round-up/ Recap of the 2014 Challenge and Prize competition events hosted by DigitalGov /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/12/15/crowdsourced-digital-citizen-services-summit/ Mon, 15 Dec 2014 10:00:57 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/12/15/crowdsourced-digital-citizen-services-summit/ In May 2015, we are hosting the second DigitalGov Citizen Services Summit. This round we are looking to you—federal innovators across government—to help build the agenda. /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/11/26/usability-events-round-up-2014/ Wed, 26 Nov 2014 10:00:07 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/11/26/usability-events-round-up-2014/ This past year DigitalGov University has hosted at least one Usability event per month and we thought we’d give you a round-up of those events. After all, November 13th was World Usability Day. Since this year’s theme of World Usability Day is Engagement it would be great to take a look at the event recap /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/11/07/digitalgov-university-is-making-changes-thanks-to-you/ Fri, 07 Nov 2014 11:19:17 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/11/07/digitalgov-university-is-making-changes-thanks-to-you/ DigitalGov University took the pulse of our participants this spring and found that our audience wants more information about events, wants us to better communicate the value of programs and wants more access to our programs. DigitalGov University (DGU) is a platform for feds to share ideas, experiences and techniques to meet 21st century public /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/10/20/metrics-round-up/ Mon, 20 Oct 2014 10:17:07 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/10/20/metrics-round-up/ We are all collecting a lot of performance data across our digital properties and DigitalGov University has hosted many events on the collection, reporting and strategizing around metrics. DigitalGov has shared many posts on these topics as well. So we thought it would be great to curate these events and posts for easy reference and /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/09/12/digitalgov-gov-six-months-later/ Fri, 12 Sep 2014 12:00:02 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/09/12/digitalgov-gov-six-months-later/ Six months ago, we launched this DigitalGov.gov platform to support federal agencies in delivering 21st century digital services and information to the public. It seems a good time to share some of the thinking that went into the development of the platform, and what we’ve learned so far. /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/05/30/digitalgov-citizen-services-summit-a-success/ Fri, 30 May 2014 04:36:49 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/05/30/digitalgov-citizen-services-summit-a-success/ We had a GREAT DigitalGov Citizen Services Summit today. There were more than 200 digital innovators from across government and industry working to build the 21st century government the public expects. /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/05/21/ignite-with-us/ Wed, 21 May 2014 15:00:05 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/05/21/ignite-with-us/ Have a DigitalGov success?—published an API? Got buy-in from leadership? Changed a part of your customer-service paradigm? Developed a cool dashboard? Got the app out the door? Heck! Have you prototyped a wearable, drivable or flyable? Have a DigitalGov opinion?—think we should be focusing more or less on something? Have an idea on how to /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/05/19/sign-up-for-digitalgov-citizen-services-summit-friday-may-30/ Mon, 19 May 2014 03:03:16 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/05/19/sign-up-for-digitalgov-citizen-services-summit-friday-may-30/ We won’t build the government of the 21st century by drawing within the lines. We don’t have to tell you the hard work of building a digital government doesn’t exist in a vacuum or a bubble. Show us social media without mobile, Web without data and user experience without APIs. You can’t? That’s right—in reality, /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/open-opportunities/ Mon, 12 May 2014 01:41:02 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/open-opportunities/ Open Opportunities is a government wide program offering professional development opportunities and facilitating collaboration and knowledge sharing across the Federal Government. /preview/gsa/digitalgov.gov/bc-archive-content-3/2012/08/29/digital-government-strategy-milestones-report/ Wed, 29 Aug 2012 10:00:19 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2012/08/29/digital-government-strategy-milestones-report/ Yesterday marked three months since the release of the Digital Government Strategy and agencies have been making great strides in meeting the milestones toward building a 21st Century Government. /preview/gsa/digitalgov.gov/bc-archive-content-3/2012/08/22/agency-digital-strategy-pages/ Wed, 22 Aug 2012 10:00:26 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2012/08/22/agency-digital-strategy-pages/ In his May 23rd, 2012 Presidential Memorandum, President Obama directed Executive Departments and Agencies to implement the requirements of the Digital Government Strategy, and create a page at www.[agency].gov/digitalstrategy to publicly report progress of this implementation. /preview/gsa/digitalgov.gov/bc-archive-content-3/2010/10/22/tell-compelling-stories-with-data-visualization/ Fri, 22 Oct 2010 11:33:15 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2010/10/22/tell-compelling-stories-with-data-visualization/ No information is more critical to your work than the numbers that reveal what’s happening, how you’re performing, and opportunities to do better. GovTech provides ten tips for getting the most from your data visualizations.